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Hi. Is this Ross? Hi. I just spoke to John earlier about this PROFINET CONMOD thing.\n\nDo you know what I'm talking about? I spoke to John earlier about the Profinet connection module for the data logic scanner. So the one that you the alternative that you've sent to us, it looks on, like, the pictures online that it comes with a different power supply. Is that correct? Does it that power supply come included in the quote you've given us, or do we need to order that separately?\n\nOkay. Mhmm. Okay. So you got my email then? Okay.\n\nBecause we're trying to get you that PO by the end of the day if we can. Alright. Alright. Yeah. Okay.\n\nThank you. Yeah. 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Is this Ross?\n\nChannel 0: Yep. Ross is fine.\n\nChannel 1: Hi. I just spoke to John earlier about this PROFINET CONMOD thing. Do you know what I'm talking about?\n\nChannel 0: Sorry. Come again?\n\nChannel 1: I spoke to John earlier about the Profinet connection module\n\nChannel 0: Yep.\n\nChannel 1: for\n\nChannel 0: Oh,\n\nChannel 1: the\n\nChannel 0: okay.\n\nChannel 1: data\n\nChannel 0: Alright.\n\nChannel 1: logic scanner.\n\nChannel 0: Yep. Correct. Yep.\n\nChannel 1: So the one that you the alternative that you've sent to us,\n\nChannel 0: Mhmm.\n\nChannel 1: it looks on, like, the pictures online that it comes with a different power supply.\n\nChannel 0: Right.\n\nChannel 1: Is that correct?\n\nChannel 0: Correct.\n\nChannel 1: Does it that power supply come included in the quote you've given us, or do we need to order that separately?\n\nChannel 0: No. Like, you have to order it separately, and I'm in touch with the supplier. 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you.","start":107.415,"end":108.44694,"sentiment":"neutral","sentiment_score":0.23689371347427368},{"text":"Soon.","start":108.92694,"end":109.42694,"sentiment":"neutral","sentiment_score":0.20743978023529053}],"sentiment":"neutral","sentiment_score":0.18004391044378282,"channel":0,"num_words":10,"start":105.575,"end":109.42694},{"sentences":[{"text":"Yeah.","start":110.375,"end":110.695,"sentiment":"neutral","sentiment_score":0.18334197998046875},{"text":"Okay.","start":110.695,"end":111.095,"sentiment":"neutral","sentiment_score":0.2782995104789734},{"text":"Thank you.","start":111.095,"end":111.83501,"sentiment":"positive","sentiment_score":0.4232199490070343}],"sentiment":"neutral","sentiment_score":0.3270203471183777,"channel":1,"num_words":4,"start":110.375,"end":111.83501},{"sentences":[{"text":"Alright.","start":112.52694,"end":112.92694,"sentiment":"neutral","sentiment_score":0.2534336447715759},{"text":"No worries, man.","start":112.92694,"end":113.646935,"sentiment":"neutral","sentiment_score":0.2606240510940552},{"text":"Cheers.","start":113.646935,"end":114.046936,"sentiment":"positive","sentiment_score":0.4172912836074829},{"text":"Bye.","start":114.046936,"end":114.546936,"sentiment":"neutral","sentiment_score":0.28280630707740784}],"sentiment":"neutral","sentiment_score":0.28923389812310535,"channel":0,"num_words":6,"start":112.52694,"end":114.546936},{"sentences":[{"text":"Yeah.","start":114.295006,"end":114.535,"sentiment":"neutral","sentiment_score":0.18291333317756653},{"text":"For now.","start":114.535,"end":115.19501,"sentiment":"neutral","sentiment_score":0.10908421128988266}],"sentiment":"neutral","sentiment_score":0.13369391858577728,"channel":1,"num_words":3,"start":114.295006,"end":115.19501}]},"summary":{"result":"success","short":"The customer, Ross, talks to an agent about a connection module for Profinet. The agent confirms that the power supply is included in the quote and asks if Ross wants to order it separately or order it in conjunction with the PO. Ross confirms that he wants to receive an email and the agent promises to update him soon."},"intents":{"segments":[{"text":"Like, you have to order it separately, and I'm in touch with the supplier. So once I get the info from the side, I can just update you with that. Okay. I Mhmm.","start_word":109,"end_word":141,"intents":[{"intent":"Update supplier","confidence_score":0.058482427}]},{"text":"have already been yeah. Send them the inquiry, and they're still gonna reply me. So we'll update you with is it, like, come along with it, or you have to separate it or they have to order it separately? Okay.","start_word":142,"end_word":181,"intents":[{"intent":"Send inquiry","confidence_score":0.19176307}]},{"text":"I have already seen it, and I have to, like, follow-up. Okay.","start_word":189,"end_word":200,"intents":[{"intent":"Follow up","confidence_score":0.040288717}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi. Is this Ross? Yep. Ross is fine. Hi. I just spoke to John earlier about this PROFINET CONMOD thing. Do you know what I'm talking about? Sorry. Come again? I spoke to John earlier about the Profinet connection module Yep. for Oh, the okay. data Alright. logic scanner. Yep. Correct. Yep. So the one that you the alternative that you've sent to us, Mhmm. it looks on, like, the pictures online that it comes with a different power supply. Right. Is that correct? Correct. Does it that power supply come included in the quote you've given us, or do we need to order that separately? No. Like, you have to order it separately, and I'm in touch with the supplier. So once I get the info from the side, I can just update you with that. Okay. I Mhmm. have already been yeah. Send them the inquiry, and they're still gonna reply me. So we'll update you with is it, like, come along with it, or you have to separate it or they have to order it separately? Okay. So you got my email then? Yep. I have already seen it, and I have to, like, follow-up. Okay. Because So we're trying yep. to get you that PO by the end of the day if we can. Yeah. Sure. No worries. We'll get you by end of the day. This Alright. is Peter speaking. Right? Alright. Oh, okay. Alright. No worries, Peter. We'll update you. Soon. Yeah. Okay.","start_word":0,"end_word":250,"sentiment":"neutral","sentiment_score":0.042239557951688766},{"text":"Thank you.","start_word":251,"end_word":252,"sentiment":"positive","sentiment_score":0.41219040751457214},{"text":"Alright. No worries, man.","start_word":253,"end_word":256,"sentiment":"neutral","sentiment_score":0.26131799817085266},{"text":"Cheers.","start_word":257,"end_word":257,"sentiment":"positive","sentiment_score":0.4172912836074829},{"text":"Bye. Yeah. For now.","start_word":258,"end_word":261,"sentiment":"neutral","sentiment_score":0.20021669566631317}],"average":{"sentiment":"neutral","sentiment_score":0.055670374799567414}}}}