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Yes. Hi, Bruce. I'm good, ma'am. How are you?\n\nI have sent you multiple products. You are after s touch two. Right? You are after s touch two. Right?\n\nMhmm. Okay. So mhmm. Okay. Okay.\n\nSo cloud panel as well. K. Got you. No worries. I have sent it over.\n\nIt's not mentioned. I'll get back to you once I get have the price, Bruce. Till the time you go through it and yep. Yep. Yep.\n\nNo worries. We'll get you. Okay, mate. 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How are you? How are you doing, man? Good. Thank you. I got your email. I was having you look at it. You what did you give me price for? You give me a price for the keypad, do you? Yes. I can see. You just need to give me price for the readers. You didn't give me a price for the actual control panel. The the red cloud nut. You didn't give me price for the actual main thing. This is all the keypads. Sorry? No. No. I'm after Red Cloud Node. That's the control panel for the access control system. So that's the keypad. The keypad you send me pictures and prices, that's good. But you haven't given me the price for the control panel. These keypads don't don't work without the control panel. You know what I mean? I need a red cloud not. That's what I need. It's a p d k red cloud red red cloud North. Have you got that price? Okay. Yeah. If you can get send me the price for if you can send me a price for red red cloud note, I would appreciate. Thank you. Thank you so much. 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How are you? How are you doing, man? Good. Thank you.\n\nI got your email. I was having you look at it. You what did you give me price for? You give me a price for the keypad, do you? Yes.\n\nI can see. You just need to give me price for the readers. You didn't give me a price for the actual control panel. The the red cloud nut. You didn't give me price for the actual main thing.\n\nThis is all the keypads. Sorry? No. No. I'm after Red Cloud Node.\n\nThat's the control panel for the access control system. So that's the keypad. The keypad you send me pictures and prices, that's good. But you haven't given me the price for the control panel. These keypads don't don't work without the control panel.\n\nYou know what I mean? I need a red cloud not. That's what I need. It's a p d k red cloud red red cloud North. Have you got that price?\n\nOkay. Yeah. If you can get send me the price for if you can send me a price for red red cloud note, I would appreciate. Thank you. 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Hi, Bruce. I'm\n\nChannel 1: How\n\nChannel 0: good,\n\nChannel 1: are you\n\nChannel 0: ma'am.\n\nChannel 1: doing,\n\nChannel 0: How\n\nChannel 1: man?\n\nChannel 0: are you?\n\nChannel 1: Good. Thank you. I got your email. I was having you look at it. You what did you give me price for?\n\nYou give me a price for the keypad, do you?\n\nChannel 0: I have sent you multiple products.\n\nChannel 1: Yes. I can see. You just need to give me price for the readers. You didn't give me a price for the actual control panel. The the red cloud nut.\n\nYou didn't give me price for the actual main thing. This is all the keypads.\n\nChannel 0: You are after s touch two. Right?\n\nChannel 1: Sorry?\n\nChannel 0: You are after s touch two. Right?\n\nChannel 1: No. No. I'm after Red Cloud Node. That's the control panel for the access control system. So that's the keypad.\n\nThe keypad you\n\nChannel 0: Mhmm.\n\nChannel 1: send me pictures and prices, that's good. But you haven't given me the price for the control panel. These keypads don't don't work\n\nChannel 0: Okay.\n\nChannel 1: without the control panel. You know what\n\nChannel 0: So\n\nChannel 1: I mean? I need a red cloud\n\nChannel 0: mhmm. Okay.\n\nChannel 1: not. That's what I need.\n\nChannel 0: Okay. So\n\nChannel 1: It's a p d k\n\nChannel 0: cloud\n\nChannel 1: red cloud\n\nChannel 0: panel as\n\nChannel 1: red\n\nChannel 0: well.\n\nChannel 1: red cloud North.\n\nChannel 0: K. Got you. No worries. I have sent\n\nChannel 1: Have\n\nChannel 0: it\n\nChannel 1: you got that price?\n\nChannel 0: over. It's not mentioned. I'll get back to you once I get have\n\nChannel 1: Okay.\n\nChannel 0: the price, Bruce.\n\nChannel 1: Yeah. If you can get\n\nChannel 0: Till\n\nChannel 1: send\n\nChannel 0: the time\n\nChannel 1: me the\n\nChannel 0: you\n\nChannel 1: price\n\nChannel 0: go through\n\nChannel 1: for\n\nChannel 0: it and yep.\n\nChannel 1: if you can send\n\nChannel 0: Yep.\n\nChannel 1: me a\n\nChannel 0: Yep.\n\nChannel 1: price\n\nChannel 0: No\n\nChannel 1: for\n\nChannel 0: worries.\n\nChannel 1: red\n\nChannel 0: We'll get you.\n\nChannel 1: red cloud note, I would appreciate. Thank you.\n\nChannel 0: Okay, mate. No\n\nChannel 1: Thank\n\nChannel 0: worries.\n\nChannel 1: you so much. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":4.72,"end":5.22,"sentiment":"neutral","sentiment_score":0.0202548298984766}],"sentiment":"neutral","sentiment_score":0.0202548298984766,"channel":1,"num_words":1,"start":4.72,"end":5.22},{"sentences":[{"text":"Hello?","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.03125842660665512}],"sentiment":"neutral","sentiment_score":0.03125842660665512,"channel":0,"num_words":1,"start":5.3599997,"end":5.8599997},{"sentences":[{"text":"How are you?","start":6.7999997,"end":7.7,"sentiment":"neutral","sentiment_score":0.10608179122209549}],"sentiment":"neutral","sentiment_score":0.10608179122209549,"channel":1,"num_words":3,"start":6.7999997,"end":7.7},{"sentences":[{"text":"Yes.","start":7.2,"end":7.44,"sentiment":"neutral","sentiment_score":0.09599947929382324},{"text":"Hi, 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The agent suggests sending pictures and prices instead and the customer agrees to do so. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"I was having you look at it. You what did you give me price for?","start_word":26,"end_word":40,"intents":[{"intent":"Request price","confidence_score":0.09864833}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? How are Yes. you? Hi, Bruce.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.093256838619709},{"text":"I'm How good, are you ma'am.","start_word":8,"end_word":13,"sentiment":"positive","sentiment_score":0.48867473006248474},{"text":"doing, How man? are you?","start_word":14,"end_word":18,"sentiment":"neutral","sentiment_score":0.17804132401943207},{"text":"Good. Thank you.","start_word":19,"end_word":21,"sentiment":"positive","sentiment_score":0.4543125629425049},{"text":"I got your email. I was having you look at it. You what did you give me price for? You give me a price for the keypad, do you? I have sent you multiple products. Yes. I can see. You just need to give me price for the readers. You didn't give me a price for the actual control panel. The the red cloud nut. You didn't give me price for the actual main thing. This is all the keypads. You are after s touch two. Right? Sorry? You are after s touch two. Right? No. No. I'm after Red Cloud Node. That's the control panel for the access control system. So that's the keypad. The keypad you Mhmm. send me pictures and prices, that's good. But you haven't given me the price for the control panel. These keypads don't don't work Okay. without the control panel. You know what So I mean? I need a red cloud mhmm. Okay. not. That's what I need. Okay. So It's a p d k cloud red cloud panel as red well. red cloud North. K. Got you. No worries. I have sent Have it you got that price? over. It's not mentioned. I'll get back to you once I get have Okay. the price, Bruce. Yeah. If you can get Till send the time me the you price go through for it and yep. if you can send Yep. me a Yep. price No for worries. red We'll get you. red cloud note, I would appreciate. Thank you. Okay, mate. No Thank worries. you so much. Bye bye.","start_word":22,"end_word":287,"sentiment":"neutral","sentiment_score":-0.02177773229777813}],"average":{"sentiment":"neutral","sentiment_score":0.005657671207008094}}}}