{"metadata":{"transaction_key":"deprecated","request_id":"019f1c19-a7db-7662-96a3-9e68a434370d","sha256":"fdf88b993e25c2c6afcf0aac68a70fda93a451b97acab7d13bb2a8662b12649d","created":"2026-07-01T05:14:32.565Z","duration":118.51194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":434,"output_tokens":84},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":496,"output_tokens":496},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":496,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Yeah. Mhmm. Oh, this sound like this. Yeah. Yeah. No. So you yes. So if you can do it by month on that basis, that would be great. Yeah. No. Happy for you to do it that way. But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow? Hello? Yeah. And when are they coming in? We can't leave it open because it's causing havoc. I will I'll I'll remove it for you. We cannot leave it. You'll need to dis you know, admit discharge and as you normal. I'll the gap. I will are you in urine? You'll have to come out. Then I'll fix that up and delete it and just add you a couple of blank rows underneath. Good. Thanks. Bye.","confidence":0.9838867,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.91430664,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.003846727544441819},{"word":"yeah","start":3.76,"end":4.26,"confidence":0.73791504,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.006601783446967602},{"word":"mhmm","start":6.56,"end":7.06,"confidence":0.8721924,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.01645396463572979},{"word":"oh","start":15.645,"end":16.045,"confidence":0.8327637,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.003923353739082813},{"word":"this","start":16.045,"end":16.285,"confidence":0.5283203,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.001555541530251503},{"word":"sound","start":16.285,"end":16.525,"confidence":0.37548828,"punctuated_word":"sound","sentiment":"neutral","sentiment_score":0.008095327764749527},{"word":"like","start":16.525,"end":16.685,"confidence":0.3503418,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.05814430117607117},{"word":"this","start":16.685,"end":17.185,"confidence":0.74853516,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.06352389603853226},{"word":"yeah","start":18.765,"end":19.265,"confidence":0.9863281,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.005998899228870869},{"word":"yeah","start":19.965,"end":20.125,"confidence":0.9921875,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.007476725615561008},{"word":"no","start":20.125,"end":20.625,"confidence":0.7907715,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.014217873103916643},{"word":"so","start":29.54,"end":29.86,"confidence":0.9658203,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.09216740727424622},{"word":"you","start":29.86,"end":30.36,"confidence":0.6123047,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.20822009444236755},{"word":"yes","start":36.02,"end":36.42,"confidence":0.9526367,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.13728545606136322},{"word":"so","start":36.42,"end":36.66,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.18148328363895416},{"word":"if","start":36.66,"end":36.739998,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.19513759016990664},{"word":"you","start":36.739998,"end":36.82,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.13726496696472168},{"word":"can","start":36.82,"end":36.98,"confidence":0.95947266,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.1357763111591339},{"word":"do","start":36.98,"end":37.22,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.10155847668647766},{"word":"it","start":37.22,"end":37.3,"confidence":0.7788086,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.1430036574602127},{"word":"by","start":37.3,"end":37.46,"confidence":0.86621094,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.17598813772201538},{"word":"month","start":37.46,"end":37.7,"confidence":0.6665039,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.1588214784860611},{"word":"on","start":37.7,"end":37.86,"confidence":0.9980469,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.27227774262428284},{"word":"that","start":37.86,"end":38.02,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2730729281902313},{"word":"basis","start":38.02,"end":38.34,"confidence":0.94628906,"punctuated_word":"basis,","sentiment":"neutral","sentiment_score":0.27067846059799194},{"word":"that","start":38.34,"end":38.5,"confidence":1.0,"punctuated_word":"that","sentiment":"positive","sentiment_score":0.45705899596214294},{"word":"would","start":38.5,"end":38.739998,"confidence":0.9970703,"punctuated_word":"would","sentiment":"positive","sentiment_score":0.4073548913002014},{"word":"be","start":38.739998,"end":38.9,"confidence":1.0,"punctuated_word":"be","sentiment":"positive","sentiment_score":0.34979039430618286},{"word":"great","start":38.9,"end":39.4,"confidence":0.9995117,"punctuated_word":"great.","sentiment":"positive","sentiment_score":0.4051522612571716},{"word":"yeah","start":49.315002,"end":49.635002,"confidence":0.986084,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02950751595199108},{"word":"no","start":49.635002,"end":49.875,"confidence":0.93188477,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.07790732383728027},{"word":"happy","start":49.875,"end":50.115,"confidence":0.6855469,"punctuated_word":"Happy","sentiment":"neutral","sentiment_score":0.16660425066947937},{"word":"for","start":50.115,"end":50.355,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06438334286212921},{"word":"you","start":50.355,"end":50.435,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04967503249645233},{"word":"to","start":50.435,"end":50.595,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0019875168800354004},{"word":"do","start":50.595,"end":50.755,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.01755233108997345},{"word":"it","start":50.755,"end":51.155,"confidence":0.9863281,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05224031209945679},{"word":"that","start":51.155,"end":51.395,"confidence":0.54003906,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.172287717461586},{"word":"way","start":51.395,"end":51.895,"confidence":0.9855957,"punctuated_word":"way.","sentiment":"neutral","sentiment_score":0.06969801336526871},{"word":"but","start":52.835,"end":53.075,"confidence":0.9091797,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.020774323493242264},{"word":"while","start":53.075,"end":53.235,"confidence":0.9892578,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.00995616614818573},{"word":"you're","start":53.235,"end":53.395,"confidence":0.9946289,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.024022623896598816},{"word":"there","start":53.395,"end":53.635002,"confidence":0.99121094,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":-0.0009021181613206864},{"word":"can","start":53.635002,"end":53.875,"confidence":0.84228516,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.004756033420562744},{"word":"also","start":53.875,"end":54.355,"confidence":0.40893555,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.009580366313457487},{"word":"unroll","start":54.355,"end":54.755,"confidence":0.7709961,"punctuated_word":"unroll","sentiment":"neutral","sentiment_score":0.014962089248001575},{"word":"49","start":54.755,"end":55.315002,"confidence":0.9946289,"punctuated_word":"49","sentiment":"neutral","sentiment_score":0.0061599090695381165},{"word":"on","start":55.315002,"end":55.395,"confidence":0.98291016,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.00867292657494545},{"word":"the","start":55.395,"end":55.8,"confidence":0.7338867,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009590733796358109},{"word":"sheet","start":55.8,"end":55.96,"confidence":0.58984375,"punctuated_word":"sheet","sentiment":"neutral","sentiment_score":0.0033425316214561462},{"word":"and","start":55.96,"end":56.12,"confidence":0.4633789,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0030048880726099014},{"word":"know","start":56.12,"end":56.2,"confidence":0.88427734,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.005244534462690353},{"word":"you've","start":56.2,"end":56.28,"confidence":0.81469727,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":-0.002781115472316742},{"word":"left","start":56.28,"end":56.68,"confidence":1.0,"punctuated_word":"left","sentiment":"neutral","sentiment_score":-0.020229710265994072},{"word":"the","start":56.68,"end":56.76,"confidence":0.9223633,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.011315491050481796},{"word":"gap","start":56.76,"end":57.0,"confidence":0.9941406,"punctuated_word":"gap","sentiment":"neutral","sentiment_score":-0.0187310092151165},{"word":"for","start":57.0,"end":57.239998,"confidence":0.9902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.026323452591896057},{"word":"is","start":57.32,"end":57.48,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.017815256491303444},{"word":"it","start":57.48,"end":57.559998,"confidence":0.99609375,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.013806663453578947},{"word":"the","start":57.559998,"end":57.719997,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.026452936232089996},{"word":"admission","start":57.719997,"end":58.12,"confidence":0.9194336,"punctuated_word":"admission","sentiment":"neutral","sentiment_score":-0.01235361397266388},{"word":"tomorrow","start":58.12,"end":58.62,"confidence":0.99853516,"punctuated_word":"tomorrow?","sentiment":"neutral","sentiment_score":-0.01973983459174633},{"word":"hello","start":62.44,"end":62.94,"confidence":0.98461914,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.011480623856186868},{"word":"yeah","start":65.159996,"end":65.56,"confidence":0.92822266,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02703571878373623},{"word":"and","start":65.56,"end":65.72,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.019817832857370377},{"word":"when","start":65.72,"end":65.96,"confidence":0.9819336,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.019453642889857292},{"word":"are","start":65.96,"end":66.04,"confidence":0.99609375,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.024760661646723747},{"word":"they","start":66.04,"end":66.2,"confidence":0.9980469,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.02657710760831833},{"word":"coming","start":66.2,"end":66.52,"confidence":0.9970703,"punctuated_word":"coming","sentiment":"neutral","sentiment_score":-0.02829253301024437},{"word":"in","start":66.52,"end":67.02,"confidence":0.9995117,"punctuated_word":"in?","sentiment":"neutral","sentiment_score":-0.02682001143693924},{"word":"we","start":80.135,"end":80.295,"confidence":0.38085938,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.15178854763507843},{"word":"can't","start":80.295,"end":80.615,"confidence":0.9885254,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.1940486878156662},{"word":"leave","start":80.615,"end":80.775,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.21124021708965304},{"word":"it","start":80.775,"end":80.935,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.22188130021095276},{"word":"open","start":80.935,"end":81.435,"confidence":0.9760742,"punctuated_word":"open","sentiment":"neutral","sentiment_score":-0.27542203664779663},{"word":"because","start":81.655,"end":81.975,"confidence":0.7993164,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.24709144234657288},{"word":"it's","start":81.975,"end":82.135,"confidence":0.99902344,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.2679847478866577},{"word":"causing","start":82.135,"end":82.535,"confidence":0.9941406,"punctuated_word":"causing","sentiment":"neutral","sentiment_score":-0.2519991099834442},{"word":"havoc","start":82.535,"end":83.035,"confidence":0.9753418,"punctuated_word":"havoc.","sentiment":"neutral","sentiment_score":-0.2451862096786499},{"word":"i","start":87.020004,"end":87.26,"confidence":0.58251953,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04509011656045914},{"word":"will","start":87.26,"end":87.420006,"confidence":0.9970703,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.04024632275104523},{"word":"i'll","start":87.740005,"end":88.14,"confidence":0.99365234,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.03975847363471985},{"word":"i'll","start":88.14,"end":88.380005,"confidence":0.99560547,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.05024696886539459},{"word":"remove","start":88.380005,"end":88.78,"confidence":0.9980469,"punctuated_word":"remove","sentiment":"neutral","sentiment_score":-0.05419234186410904},{"word":"it","start":88.78,"end":89.020004,"confidence":0.9980469,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.06266772747039795},{"word":"for","start":89.020004,"end":89.18,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.04753316938877106},{"word":"you","start":89.18,"end":89.68,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.016696684062480927},{"word":"we","start":90.060005,"end":90.380005,"confidence":0.9838867,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.04803650453686714},{"word":"cannot","start":90.380005,"end":90.78,"confidence":0.99609375,"punctuated_word":"cannot","sentiment":"neutral","sentiment_score":-0.0698896050453186},{"word":"leave","start":90.78,"end":91.020004,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.11270160228013992},{"word":"it","start":91.020004,"end":91.100006,"confidence":0.96972656,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.1037573367357254},{"word":"you'll","start":91.100006,"end":91.420006,"confidence":0.99365234,"punctuated_word":"You'll","sentiment":"neutral","sentiment_score":-0.0705704614520073},{"word":"need","start":91.420006,"end":91.66,"confidence":0.9941406,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.06325273960828781},{"word":"to","start":91.66,"end":91.740005,"confidence":0.9536133,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0629638209939003},{"word":"dis","start":91.740005,"end":91.98,"confidence":0.30908203,"punctuated_word":"dis","sentiment":"neutral","sentiment_score":-0.05263134837150574},{"word":"you","start":92.060005,"end":92.22,"confidence":0.9614258,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05210551992058754},{"word":"know","start":92.22,"end":92.54,"confidence":0.98461914,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0286161694675684},{"word":"admit","start":92.54,"end":92.86,"confidence":0.9506836,"punctuated_word":"admit","sentiment":"neutral","sentiment_score":-0.04078599065542221},{"word":"discharge","start":92.86,"end":93.340004,"confidence":0.68896484,"punctuated_word":"discharge","sentiment":"neutral","sentiment_score":-0.029448989778757095},{"word":"and","start":93.340004,"end":93.5,"confidence":0.75097656,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.014207630418241024},{"word":"as","start":93.5,"end":93.66,"confidence":0.80615234,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.01584746316075325},{"word":"you","start":93.66,"end":93.82,"confidence":0.609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.013860787265002728},{"word":"normal","start":93.82,"end":94.32,"confidence":0.6706543,"punctuated_word":"normal.","sentiment":"neutral","sentiment_score":-0.03568175062537193},{"word":"i'll","start":94.46,"end":94.96,"confidence":0.8647461,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.08655551075935364},{"word":"the","start":96.78,"end":96.94,"confidence":0.8330078,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.006198003888130188},{"word":"gap","start":96.94,"end":97.44,"confidence":0.95825195,"punctuated_word":"gap.","sentiment":"neutral","sentiment_score":-0.029031895101070404},{"word":"i","start":97.740005,"end":97.9,"confidence":0.9892578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03916395455598831},{"word":"will","start":97.9,"end":98.14,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.03571854531764984},{"word":"are","start":98.46,"end":98.62,"confidence":0.9790039,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0325336679816246},{"word":"you","start":98.62,"end":98.94,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.03443445265293121},{"word":"in","start":98.94,"end":99.26,"confidence":0.96875,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.03835275024175644},{"word":"urine","start":99.26,"end":99.58,"confidence":0.5008545,"punctuated_word":"urine?","sentiment":"neutral","sentiment_score":-0.03591277077794075},{"word":"you'll","start":99.58,"end":99.82,"confidence":0.96655273,"punctuated_word":"You'll","sentiment":"neutral","sentiment_score":-0.05456487834453583},{"word":"have","start":99.82,"end":100.060005,"confidence":0.97998047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.05894718319177627},{"word":"to","start":100.060005,"end":100.46,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04690929502248764},{"word":"come","start":100.46,"end":100.62,"confidence":1.0,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.04264545813202858},{"word":"out","start":100.62,"end":101.12,"confidence":0.8540039,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.035647086799144745},{"word":"then","start":102.585,"end":102.825005,"confidence":0.9770508,"punctuated_word":"Then","sentiment":"neutral","sentiment_score":-0.004638368263840675},{"word":"i'll","start":102.825005,"end":103.065,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.004951748996973038},{"word":"fix","start":103.065,"end":103.305,"confidence":0.9892578,"punctuated_word":"fix","sentiment":"neutral","sentiment_score":-0.01926332339644432},{"word":"that","start":103.305,"end":103.545,"confidence":0.99316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.007798030972480774},{"word":"up","start":103.545,"end":103.705,"confidence":0.9091797,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.005298305302858353},{"word":"and","start":103.705,"end":103.865005,"confidence":0.9614258,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.002338450402021408},{"word":"delete","start":103.865005,"end":104.185005,"confidence":0.99902344,"punctuated_word":"delete","sentiment":"neutral","sentiment_score":0.009110774844884872},{"word":"it","start":104.185005,"end":104.425,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0004239380359649658},{"word":"and","start":104.425,"end":104.585,"confidence":0.7192383,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.005936656147241592},{"word":"just","start":104.585,"end":105.085,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.012587159872055054},{"word":"add","start":105.225,"end":105.465004,"confidence":0.94921875,"punctuated_word":"add","sentiment":"neutral","sentiment_score":-0.006206829100847244},{"word":"you","start":105.465004,"end":105.545,"confidence":0.95703125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0013169050216674805},{"word":"a","start":105.545,"end":105.625,"confidence":0.97314453,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.000263044610619545},{"word":"couple","start":105.625,"end":105.865005,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":-0.006669338792562485},{"word":"of","start":105.865005,"end":106.025,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.0041143931448459625},{"word":"blank","start":106.025,"end":106.265,"confidence":0.9892578,"punctuated_word":"blank","sentiment":"neutral","sentiment_score":-0.007205098867416382},{"word":"rows","start":106.265,"end":106.505005,"confidence":0.9667969,"punctuated_word":"rows","sentiment":"neutral","sentiment_score":-0.00964495912194252},{"word":"underneath","start":106.505005,"end":107.005005,"confidence":0.99365234,"punctuated_word":"underneath.","sentiment":"neutral","sentiment_score":-0.0008339881896972656},{"word":"good","start":114.35694,"end":114.85694,"confidence":0.9655762,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.3821315169334411},{"word":"thanks","start":116.436935,"end":116.83694,"confidence":0.9902344,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3616856932640076},{"word":"bye","start":116.83694,"end":117.33694,"confidence":0.9875488,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.23242470622062683}],"paragraphs":{"transcript":"\nHello? Yeah. Mhmm. Oh, this sound like this. Yeah.\n\nYeah. No. So you yes. So if you can do it by month on that basis, that would be great. Yeah.\n\nNo. Happy for you to do it that way. But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow? Hello? Yeah.\n\nAnd when are they coming in? We can't leave it open because it's causing havoc. I will I'll I'll remove it for you. We cannot leave it. You'll need to dis you know, admit discharge and as you normal.\n\nI'll the gap. I will are you in urine? You'll have to come out. Then I'll fix that up and delete it and just add you a couple of blank rows underneath. Good.\n\nThanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.003846727544441819},{"text":"Yeah.","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":-0.006601783446967602},{"text":"Mhmm.","start":6.56,"end":7.06,"sentiment":"neutral","sentiment_score":-0.01645396463572979},{"text":"Oh, this sound like this.","start":15.645,"end":17.185,"sentiment":"neutral","sentiment_score":0.026426267437636854},{"text":"Yeah.","start":18.765,"end":19.265,"sentiment":"neutral","sentiment_score":-0.005998899228870869}],"sentiment":"neutral","sentiment_score":0.01188037971345087,"num_words":9,"start":0.64,"end":19.265},{"sentences":[{"text":"Yeah.","start":19.965,"end":20.125,"sentiment":"neutral","sentiment_score":-0.007476725615561008},{"text":"No.","start":20.125,"end":20.625,"sentiment":"neutral","sentiment_score":-0.014217873103916643},{"text":"So you yes.","start":29.54,"end":36.42,"sentiment":"neutral","sentiment_score":0.14589098592599234},{"text":"So if you can do it by month on that basis, that would be great.","start":36.42,"end":39.4,"sentiment":"neutral","sentiment_score":0.24429463843504587},{"text":"Yeah.","start":49.315002,"end":49.635002,"sentiment":"neutral","sentiment_score":-0.02950751595199108}],"sentiment":"neutral","sentiment_score":0.19289954379200935,"num_words":21,"start":19.965,"end":49.635002},{"sentences":[{"text":"No.","start":49.635002,"end":49.875,"sentiment":"neutral","sentiment_score":-0.07790732383728027},{"text":"Happy for you to do it that way.","start":49.875,"end":51.895,"sentiment":"neutral","sentiment_score":0.0699154818430543},{"text":"But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow?","start":52.835,"end":58.62,"sentiment":"neutral","sentiment_score":-0.002907953063107055},{"text":"Hello?","start":62.44,"end":62.94,"sentiment":"neutral","sentiment_score":-0.011480623856186868},{"text":"Yeah.","start":65.159996,"end":65.56,"sentiment":"neutral","sentiment_score":-0.02703571878373623}],"sentiment":"neutral","sentiment_score":0.01105933140634614,"num_words":34,"start":49.635002,"end":65.56},{"sentences":[{"text":"And when are they coming in?","start":65.56,"end":67.02,"sentiment":"neutral","sentiment_score":-0.024286964908242226},{"text":"We can't leave it open because it's causing havoc.","start":80.135,"end":83.035,"sentiment":"neutral","sentiment_score":-0.22962692214383018},{"text":"I will I'll I'll remove it for you.","start":87.020004,"end":89.68,"sentiment":"neutral","sentiment_score":-0.04455397557467222},{"text":"We cannot leave it.","start":90.060005,"end":91.100006,"sentiment":"neutral","sentiment_score":-0.08359626214951277},{"text":"You'll need to dis you know, admit discharge and as you normal.","start":91.100006,"end":94.32,"sentiment":"neutral","sentiment_score":-0.03999772264311711}],"sentiment":"neutral","sentiment_score":-0.08674752855530152,"num_words":39,"start":65.56,"end":94.32},{"sentences":[{"text":"I'll the gap.","start":94.46,"end":97.44,"sentiment":"neutral","sentiment_score":-0.03646313399076462},{"text":"I will are you in urine?","start":97.740005,"end":99.58,"sentiment":"neutral","sentiment_score":-0.03601935692131519},{"text":"You'll have to come out.","start":99.58,"end":101.12,"sentiment":"neutral","sentiment_score":-0.047742780297994614},{"text":"Then I'll fix that up and delete it and just add you a couple of blank rows underneath.","start":102.585,"end":107.005005,"sentiment":"neutral","sentiment_score":-0.0022663790732622147},{"text":"Good.","start":114.35694,"end":114.85694,"sentiment":"positive","sentiment_score":0.3821315169334411}],"sentiment":"neutral","sentiment_score":-0.006754022768952632,"num_words":33,"start":94.46,"end":114.85694},{"sentences":[{"text":"Thanks.","start":116.436935,"end":116.83694,"sentiment":"positive","sentiment_score":0.3616856932640076},{"text":"Bye.","start":116.83694,"end":117.33694,"sentiment":"neutral","sentiment_score":0.23242470622062683}],"sentiment":"neutral","sentiment_score":0.2970551997423172,"num_words":2,"start":116.436935,"end":117.33694}]}}]},{"alternatives":[{"transcript":"Hello? Question about the Anak stuff. With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months? But we don't yeah. Yeah. That I don't have stuff. But we don't exactly have a fixed monthly pop like, resident population. If I do that, do you want me to go by what we are or just go by this many people will put forward and this many people had a successful reclassification. Yeah? Yep. Yep. Cool. Alright. I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really. Alright then. Oh, no. That's the respite bed. They Oh, that they're not coming in till the thirteenth. It's causing haggie? Yeah. Okay. Well, can we just because with respite, they come and go all the time. Yeah. Cool. Alright. Yeah. It's stressing me out as well anyway, so I'm happy for it to go. Yep. I'll close it out. Yep. Yeah. No. I'm so happy with that. Well well, hopefully, not as many as we needed last quarter. Thank you. Bye.","confidence":0.9980469,"words":[{"word":"hello","start":1.68,"end":2.1799998,"confidence":0.7890625,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.0019129039719700811},{"word":"question","start":2.3999999,"end":2.8999999,"confidence":0.9941406,"punctuated_word":"Question","sentiment":"neutral","sentiment_score":0.00004330510273575783},{"word":"about","start":4.24,"end":4.74,"confidence":0.96435547,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.012502807192504406},{"word":"the","start":4.7999997,"end":5.12,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.027744393795728683},{"word":"anak","start":5.12,"end":5.62,"confidence":0.50219727,"punctuated_word":"Anak","sentiment":"neutral","sentiment_score":-0.052406929433345795},{"word":"stuff","start":5.68,"end":6.18,"confidence":0.62280273,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.048823218792676926},{"word":"with","start":8.24,"end":8.74,"confidence":0.94189453,"punctuated_word":"With","sentiment":"neutral","sentiment_score":-0.023312579840421677},{"word":"because","start":9.5199995,"end":9.92,"confidence":0.9951172,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.020172223448753357},{"word":"we","start":9.92,"end":10.0,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.012511346489191055},{"word":"don't","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.02579888515174389},{"word":"i","start":10.32,"end":10.4,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.026854876428842545},{"word":"mean","start":10.4,"end":10.9,"confidence":0.9885254,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.02178100496530533},{"word":"with","start":10.96,"end":11.2,"confidence":0.7480469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.02842533215880394},{"word":"do","start":11.5199995,"end":11.599999,"confidence":0.9980469,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.02496318519115448},{"word":"you","start":11.599999,"end":11.759999,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.01718602329492569},{"word":"want","start":11.759999,"end":11.92,"confidence":0.99902344,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.01712219789624214},{"word":"me","start":11.92,"end":12.0,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.014119216240942478},{"word":"to","start":12.0,"end":12.16,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.011100036092102528},{"word":"do","start":12.16,"end":12.32,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.012488297186791897},{"word":"it","start":12.32,"end":12.4,"confidence":0.98828125,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.011503901332616806},{"word":"by","start":12.4,"end":12.559999,"confidence":0.8952637,"punctuated_word":"by,","sentiment":"neutral","sentiment_score":-0.017925860360264778},{"word":"obviously","start":12.559999,"end":13.059999,"confidence":0.99609375,"punctuated_word":"obviously,","sentiment":"neutral","sentiment_score":-0.017366470769047737},{"word":"by","start":13.12,"end":13.36,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.009262340143322945},{"word":"month","start":13.36,"end":13.679999,"confidence":0.9658203,"punctuated_word":"month","sentiment":"neutral","sentiment_score":-0.012565355747938156},{"word":"for","start":13.679999,"end":13.92,"confidence":0.8510742,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.015565763227641582},{"word":"the","start":13.92,"end":14.0,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0145396888256073},{"word":"first","start":14.0,"end":14.32,"confidence":0.984375,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.017534416168928146},{"word":"for","start":14.4,"end":14.799999,"confidence":0.58251953,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.012417271733283997},{"word":"the","start":14.799999,"end":14.96,"confidence":0.9667969,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.014563159085810184},{"word":"six","start":14.96,"end":15.2,"confidence":0.9453125,"punctuated_word":"six","sentiment":"neutral","sentiment_score":-0.01616034284234047},{"word":"months","start":15.2,"end":15.7,"confidence":0.90112305,"punctuated_word":"months?","sentiment":"neutral","sentiment_score":-0.013067575171589851},{"word":"but","start":16.375,"end":16.455,"confidence":0.99902344,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.003749854862689972},{"word":"we","start":16.455,"end":16.955,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05370460078120232},{"word":"don't","start":17.335001,"end":17.575,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.02166113816201687},{"word":"yeah","start":17.895,"end":18.135,"confidence":0.9904785,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.0027146898210048676},{"word":"yeah","start":18.135,"end":18.455,"confidence":0.97875977,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.011507765389978886},{"word":"that","start":18.455,"end":18.695,"confidence":0.84472656,"punctuated_word":"That","sentiment":"neutral","sentiment_score":-0.015537870116531847},{"word":"i","start":18.695,"end":18.855,"confidence":0.22277832,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.00987139344215393},{"word":"don't","start":18.855,"end":18.935001,"confidence":0.9350586,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.022345300763845444},{"word":"have","start":18.935001,"end":19.095001,"confidence":0.29345703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.030074216425418857},{"word":"stuff","start":19.095001,"end":19.595001,"confidence":0.88549805,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.03136409819126129},{"word":"but","start":19.655,"end":19.895,"confidence":0.9980469,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.02003752999007702},{"word":"we","start":19.895,"end":19.975,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.008800653740763664},{"word":"don't","start":19.975,"end":20.215,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.010555524379014967},{"word":"exactly","start":20.215,"end":20.695,"confidence":1.0,"punctuated_word":"exactly","sentiment":"neutral","sentiment_score":-0.002440383657813072},{"word":"have","start":20.695,"end":20.855,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.007299425080418587},{"word":"a","start":20.855,"end":21.015,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0008624065667390823},{"word":"fixed","start":21.015,"end":21.495,"confidence":1.0,"punctuated_word":"fixed","sentiment":"neutral","sentiment_score":0.01155058667063713},{"word":"monthly","start":21.495,"end":21.975,"confidence":0.99609375,"punctuated_word":"monthly","sentiment":"neutral","sentiment_score":0.00418231263756752},{"word":"pop","start":21.975,"end":22.215,"confidence":0.93603516,"punctuated_word":"pop","sentiment":"neutral","sentiment_score":0.005385320633649826},{"word":"like","start":22.295,"end":22.535,"confidence":0.96875,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":-0.0025353040546178818},{"word":"resident","start":22.535,"end":23.015,"confidence":1.0,"punctuated_word":"resident","sentiment":"neutral","sentiment_score":0.006761005148291588},{"word":"population","start":23.015,"end":23.515,"confidence":0.9980469,"punctuated_word":"population.","sentiment":"neutral","sentiment_score":-0.0071096522733569145},{"word":"if","start":24.215,"end":24.375,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.011578340083360672},{"word":"i","start":24.375,"end":24.455,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0062675680965185165},{"word":"do","start":24.455,"end":24.695,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.01441146619617939},{"word":"that","start":24.695,"end":25.095001,"confidence":0.99902344,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.01385209895670414},{"word":"do","start":25.095001,"end":25.255001,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.002275114879012108},{"word":"you","start":25.255001,"end":25.335,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.011591514572501184},{"word":"want","start":25.335,"end":25.494999,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":0.005216097459197044},{"word":"me","start":25.494999,"end":25.654999,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.007424218580126762},{"word":"to","start":25.654999,"end":25.815,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.00827467069029808},{"word":"go","start":25.815,"end":26.055,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.011929493397474287},{"word":"by","start":26.055,"end":26.555,"confidence":0.99902344,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.014352306723594666},{"word":"what","start":27.255001,"end":27.494999,"confidence":0.9770508,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.003026602789759636},{"word":"we","start":27.494999,"end":27.735,"confidence":0.97509766,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0006005000323057175},{"word":"are","start":27.735,"end":27.895,"confidence":0.7939453,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0032546501606702805},{"word":"or","start":27.975,"end":28.135,"confidence":0.99902344,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.006898567080497742},{"word":"just","start":28.135,"end":28.455,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0013972464948892591},{"word":"go","start":28.455,"end":28.695,"confidence":0.99902344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.00912817195057869},{"word":"by","start":28.695,"end":29.195,"confidence":0.9980469,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.008133970201015472},{"word":"this","start":29.415,"end":29.654999,"confidence":0.7661133,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.013861283659934998},{"word":"many","start":29.654999,"end":29.975,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.21070848405361176},{"word":"people","start":29.975,"end":30.295,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.1587800681591034},{"word":"will","start":30.295,"end":30.535,"confidence":0.54785156,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.16801248490810394},{"word":"put","start":30.535,"end":30.775,"confidence":0.99316406,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.19810616970062256},{"word":"forward","start":30.775,"end":31.275,"confidence":1.0,"punctuated_word":"forward","sentiment":"neutral","sentiment_score":0.24038094282150269},{"word":"and","start":31.55,"end":31.71,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1834844201803207},{"word":"this","start":31.71,"end":31.949999,"confidence":0.74560547,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.15490292012691498},{"word":"many","start":31.949999,"end":32.449997,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.16157250106334686},{"word":"people","start":32.469997,"end":32.969997,"confidence":1.0,"punctuated_word":"people","sentiment":"neutral","sentiment_score":0.16187988221645355},{"word":"had","start":32.989998,"end":33.149998,"confidence":1.0,"punctuated_word":"had","sentiment":"neutral","sentiment_score":0.26799699664115906},{"word":"a","start":33.149998,"end":33.39,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.21015039086341855},{"word":"successful","start":33.39,"end":33.89,"confidence":1.0,"punctuated_word":"successful","sentiment":"positive","sentiment_score":0.3399120569229126},{"word":"reclassification","start":34.43,"end":34.93,"confidence":0.9942627,"punctuated_word":"reclassification.","sentiment":"neutral","sentiment_score":0.2165607511997223},{"word":"yeah","start":36.989998,"end":37.489998,"confidence":0.9326172,"punctuated_word":"Yeah?","sentiment":"neutral","sentiment_score":0.13937677443027496},{"word":"yep","start":39.07,"end":39.57,"confidence":0.72961426,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.12179305404424667},{"word":"yep","start":39.629997,"end":40.03,"confidence":0.8564453,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1475768685340881},{"word":"cool","start":40.03,"end":40.35,"confidence":0.99853516,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.2362457513809204},{"word":"alright","start":40.35,"end":40.829998,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.16108880937099457},{"word":"i","start":40.829998,"end":40.989998,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.12806597352027893},{"word":"can","start":40.989998,"end":41.23,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.12082943320274352},{"word":"do","start":41.23,"end":41.39,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.10047344863414764},{"word":"it","start":41.39,"end":41.55,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08176397532224655},{"word":"the","start":41.55,"end":41.629997,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07813113182783127},{"word":"other","start":41.629997,"end":41.79,"confidence":1.0,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.04942040890455246},{"word":"way","start":41.79,"end":41.949997,"confidence":0.98950195,"punctuated_word":"way,","sentiment":"neutral","sentiment_score":0.05098586156964302},{"word":"but","start":41.949997,"end":42.07,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.02037087082862854},{"word":"i","start":42.07,"end":42.19,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.014841489493846892},{"word":"think","start":42.19,"end":42.51,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.05932695418596268},{"word":"it's","start":42.51,"end":42.75,"confidence":0.9589844,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.03984403237700462},{"word":"gonna","start":42.75,"end":43.07,"confidence":0.9863281,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.054058123379945755},{"word":"be","start":43.07,"end":43.23,"confidence":0.99902344,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.03473198041319847},{"word":"complicated","start":43.23,"end":43.73,"confidence":1.0,"punctuated_word":"complicated","sentiment":"neutral","sentiment_score":0.011149000376462936},{"word":"because","start":43.79,"end":44.03,"confidence":0.9550781,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.017795398831367493},{"word":"our","start":44.03,"end":44.53,"confidence":0.7397461,"punctuated_word":"our","sentiment":"neutral","sentiment_score":-0.03216197341680527},{"word":"average","start":45.149998,"end":45.649998,"confidence":0.98828125,"punctuated_word":"average","sentiment":"neutral","sentiment_score":-0.01379338651895523},{"word":"occupancy","start":45.79,"end":46.29,"confidence":0.96972656,"punctuated_word":"occupancy","sentiment":"neutral","sentiment_score":-0.008750364184379578},{"word":"over","start":46.415,"end":46.655,"confidence":1.0,"punctuated_word":"over","sentiment":"neutral","sentiment_score":-0.03196326643228531},{"word":"the","start":46.655,"end":46.815,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.05433127284049988},{"word":"month","start":46.815,"end":47.135,"confidence":0.5996094,"punctuated_word":"month","sentiment":"neutral","sentiment_score":-0.013825815171003342},{"word":"could","start":47.135,"end":47.295,"confidence":0.9970703,"punctuated_word":"could","sentiment":"neutral","sentiment_score":-0.02605573460459709},{"word":"be","start":47.295,"end":47.535,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.00963851436972618},{"word":"anything","start":47.535,"end":47.934998,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.01370084285736084},{"word":"at","start":47.934998,"end":48.015,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.04884697124361992},{"word":"this","start":48.015,"end":48.175,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.011895738542079926},{"word":"point","start":48.175,"end":48.415,"confidence":0.9206543,"punctuated_word":"point,","sentiment":"neutral","sentiment_score":-0.03255830705165863},{"word":"really","start":48.415,"end":48.915,"confidence":0.99902344,"punctuated_word":"really.","sentiment":"neutral","sentiment_score":-0.013101715594530106},{"word":"alright","start":52.094997,"end":52.495,"confidence":0.88720703,"punctuated_word":"Alright","sentiment":"neutral","sentiment_score":0.07703928649425507},{"word":"then","start":52.495,"end":52.995,"confidence":0.9782715,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.05456168204545975},{"word":"oh","start":62.97,"end":63.13,"confidence":0.8051758,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.04356455057859421},{"word":"no","start":63.13,"end":63.29,"confidence":0.9975586,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.07014858722686768},{"word":"that's","start":63.29,"end":63.53,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.07002462446689606},{"word":"the","start":63.53,"end":63.61,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0980689972639084},{"word":"respite","start":63.61,"end":64.090004,"confidence":0.95996094,"punctuated_word":"respite","sentiment":"neutral","sentiment_score":-0.0896785706281662},{"word":"bed","start":64.090004,"end":64.590004,"confidence":0.9951172,"punctuated_word":"bed.","sentiment":"neutral","sentiment_score":-0.07384204864501953},{"word":"they","start":67.93,"end":68.33,"confidence":0.81152344,"punctuated_word":"They","sentiment":"neutral","sentiment_score":-0.048105645924806595},{"word":"oh","start":76.435,"end":76.835,"confidence":0.6508789,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.07706546783447266},{"word":"that","start":76.835,"end":77.235,"confidence":0.9941406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.0985310897231102},{"word":"they're","start":77.395,"end":77.635,"confidence":0.99853516,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":-0.09281663596630096},{"word":"not","start":77.635,"end":77.875,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.11670191586017609},{"word":"coming","start":77.875,"end":78.115,"confidence":1.0,"punctuated_word":"coming","sentiment":"neutral","sentiment_score":-0.1141957864165306},{"word":"in","start":78.115,"end":78.195,"confidence":0.54248047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0989452749490738},{"word":"till","start":78.195,"end":78.435,"confidence":0.9086914,"punctuated_word":"till","sentiment":"neutral","sentiment_score":-0.12896905839443207},{"word":"the","start":78.435,"end":78.595,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11211409419775008},{"word":"thirteenth","start":78.595,"end":79.095,"confidence":0.98535156,"punctuated_word":"thirteenth.","sentiment":"neutral","sentiment_score":-0.11684255301952362},{"word":"it's","start":83.075,"end":83.315,"confidence":0.9970703,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.17054226994514465},{"word":"causing","start":83.315,"end":83.715,"confidence":0.99902344,"punctuated_word":"causing","sentiment":"neutral","sentiment_score":-0.16856378316879272},{"word":"haggie","start":83.715,"end":84.195,"confidence":0.53082275,"punctuated_word":"haggie?","sentiment":"neutral","sentiment_score":-0.18848979473114016},{"word":"yeah","start":84.195,"end":84.515,"confidence":0.9851074,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0572129562497139},{"word":"okay","start":84.515,"end":84.995,"confidence":0.9995117,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.03988536819815636},{"word":"well","start":84.995,"end":85.235,"confidence":0.9951172,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.04223748296499252},{"word":"can","start":85.235,"end":85.475,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.03377390652894974},{"word":"we","start":85.475,"end":85.555,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.03597254678606987},{"word":"just","start":85.555,"end":85.795,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.04046747833490372},{"word":"because","start":86.675,"end":86.995,"confidence":0.9902344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.03991070389747619},{"word":"with","start":86.995,"end":87.395004,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.05095284432172775},{"word":"respite","start":87.395004,"end":87.895004,"confidence":0.8774414,"punctuated_word":"respite,","sentiment":"neutral","sentiment_score":-0.04613426327705383},{"word":"they","start":88.035,"end":88.275,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":-0.05659395083785057},{"word":"come","start":88.275,"end":88.435,"confidence":0.99902344,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.050955574959516525},{"word":"and","start":88.435,"end":88.595,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0561349131166935},{"word":"go","start":88.595,"end":88.835,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.0614890530705452},{"word":"all","start":88.835,"end":88.995,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.05734246224164963},{"word":"the","start":88.995,"end":89.155,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0526777058839798},{"word":"time","start":89.155,"end":89.635,"confidence":0.9970703,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.04291164129972458},{"word":"yeah","start":89.635,"end":90.035,"confidence":1.0,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.002161335200071335},{"word":"cool","start":90.035,"end":90.515,"confidence":1.0,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.0007681176066398621},{"word":"alright","start":90.515,"end":90.93,"confidence":0.9995117,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.06080537289381027},{"word":"yeah","start":92.21,"end":92.71,"confidence":0.97802734,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.03711400926113129},{"word":"it's","start":93.81,"end":94.13,"confidence":0.9980469,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.029833465814590458},{"word":"stressing","start":94.13,"end":94.53,"confidence":0.9941406,"punctuated_word":"stressing","sentiment":"neutral","sentiment_score":-0.0779661014676094},{"word":"me","start":94.53,"end":94.77,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.08241289108991623},{"word":"out","start":94.77,"end":94.93,"confidence":0.99609375,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.0981881618499756},{"word":"as","start":94.93,"end":95.09,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.08590347319841385},{"word":"well","start":95.09,"end":95.41,"confidence":1.0,"punctuated_word":"well","sentiment":"neutral","sentiment_score":-0.06823521107435226},{"word":"anyway","start":95.41,"end":95.81,"confidence":0.80566406,"punctuated_word":"anyway,","sentiment":"neutral","sentiment_score":-0.028759967535734177},{"word":"so","start":95.81,"end":96.13,"confidence":0.99902344,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.006607189774513245},{"word":"i'm","start":96.13,"end":96.21,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.08011694252490997},{"word":"happy","start":96.21,"end":96.53,"confidence":1.0,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.05188655853271485},{"word":"for","start":96.53,"end":96.69,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.01189061999320984},{"word":"it","start":96.69,"end":96.85,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.05100354552268982},{"word":"to","start":96.85,"end":96.93,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01174069195985794},{"word":"go","start":96.93,"end":97.43,"confidence":1.0,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":0.0004812367260456085},{"word":"yep","start":97.73,"end":98.23,"confidence":0.9885254,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.013094419613480568},{"word":"i'll","start":100.37,"end":100.61,"confidence":0.9904785,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.04543810710310936},{"word":"close","start":100.61,"end":100.93,"confidence":0.9941406,"punctuated_word":"close","sentiment":"neutral","sentiment_score":-0.0423550009727478},{"word":"it","start":100.93,"end":101.09,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.0328754186630249},{"word":"out","start":101.09,"end":101.49,"confidence":0.9995117,"punctuated_word":"out.","sentiment":"neutral","sentiment_score":-0.022465799003839493},{"word":"yep","start":101.49,"end":101.99,"confidence":0.99853516,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.006979397498071194},{"word":"yeah","start":107.265,"end":107.58501,"confidence":0.9970703,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.005702828988432884},{"word":"no","start":107.58501,"end":107.745,"confidence":0.9814453,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.04529447853565216},{"word":"i'm","start":107.745,"end":108.145004,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.02509051188826561},{"word":"so","start":108.145004,"end":108.305,"confidence":0.99609375,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.024839133024215695},{"word":"happy","start":108.305,"end":108.625,"confidence":1.0,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":-0.02297334372997284},{"word":"with","start":108.625,"end":108.865005,"confidence":0.97509766,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.0556388646364212},{"word":"that","start":108.865005,"end":109.105,"confidence":0.8474121,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.054667867720127106},{"word":"well","start":109.105,"end":109.345,"confidence":0.9941406,"punctuated_word":"Well","sentiment":"neutral","sentiment_score":0.06069155037403107},{"word":"well","start":109.345,"end":109.825005,"confidence":0.8803711,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.096113383769989},{"word":"hopefully","start":109.825005,"end":110.305,"confidence":0.90112305,"punctuated_word":"hopefully,","sentiment":"neutral","sentiment_score":0.04960674047470093},{"word":"not","start":110.305,"end":110.465004,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.07456126809120178},{"word":"as","start":110.465004,"end":110.625,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.04871196299791336},{"word":"many","start":110.625,"end":110.865005,"confidence":1.0,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.06455721706151962},{"word":"as","start":110.865005,"end":110.945,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.03096117079257965},{"word":"we","start":110.945,"end":111.105,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.00071696937084198},{"word":"needed","start":111.105,"end":111.425,"confidence":0.99902344,"punctuated_word":"needed","sentiment":"neutral","sentiment_score":-0.0266762375831604},{"word":"last","start":111.425,"end":111.745,"confidence":0.9980469,"punctuated_word":"last","sentiment":"neutral","sentiment_score":-0.03934603929519653},{"word":"quarter","start":111.745,"end":112.245,"confidence":1.0,"punctuated_word":"quarter.","sentiment":"neutral","sentiment_score":0.015517190098762512},{"word":"thank","start":115.265,"end":115.505005,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4806365668773651},{"word":"you","start":115.505005,"end":116.005005,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.39597323536872864},{"word":"bye","start":117.185005,"end":117.685005,"confidence":0.8366699,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11306863278150558}],"paragraphs":{"transcript":"\nHello? Question about the Anak stuff. With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months? But we don't yeah. Yeah.\n\nThat I don't have stuff. But we don't exactly have a fixed monthly pop like, resident population. If I do that, do you want me to go by what we are or just go by this many people will put forward and this many people had a successful reclassification. Yeah? Yep.\n\nYep. Cool. Alright. I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really. Alright then.\n\nOh, no. That's the respite bed. They Oh, that they're not coming in till the thirteenth. It's causing haggie? Yeah.\n\nOkay. Well, can we just because with respite, they come and go all the time. Yeah. Cool. Alright.\n\nYeah. It's stressing me out as well anyway, so I'm happy for it to go. Yep. I'll close it out. Yep.\n\nYeah. No. I'm so happy with that. Well well, hopefully, not as many as we needed last quarter. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.0019129039719700811},{"text":"Question about the Anak stuff.","start":2.3999999,"end":6.18,"sentiment":"neutral","sentiment_score":-0.02828680882230401},{"text":"With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months?","start":8.24,"end":15.7,"sentiment":"neutral","sentiment_score":-0.01713229399174452},{"text":"But we don't yeah.","start":16.375,"end":18.135,"sentiment":"neutral","sentiment_score":0.006394729483872654},{"text":"Yeah.","start":18.135,"end":18.455,"sentiment":"neutral","sentiment_score":-0.011507765389978886}],"sentiment":"neutral","sentiment_score":-0.01538214826076809,"num_words":36,"start":1.68,"end":18.455},{"sentences":[{"text":"That I don't have stuff.","start":18.455,"end":19.595001,"sentiment":"neutral","sentiment_score":-0.021838575787842273},{"text":"But we don't exactly have a fixed monthly pop like, resident population.","start":19.655,"end":23.515,"sentiment":"neutral","sentiment_score":-0.00250307012659808},{"text":"If I do that, do you want me to go by what we are or just go by this many people will put forward and this many people had a successful reclassification.","start":24.215,"end":34.93,"sentiment":"neutral","sentiment_score":0.08783015474909917},{"text":"Yeah?","start":36.989998,"end":37.489998,"sentiment":"neutral","sentiment_score":0.13937677443027496},{"text":"Yep.","start":39.07,"end":39.57,"sentiment":"neutral","sentiment_score":0.12179305404424667}],"sentiment":"neutral","sentiment_score":0.05750009921543738,"num_words":51,"start":18.455,"end":39.57},{"sentences":[{"text":"Yep.","start":39.629997,"end":40.03,"sentiment":"neutral","sentiment_score":0.1475768685340881},{"text":"Cool.","start":40.03,"end":40.35,"sentiment":"neutral","sentiment_score":0.2362457513809204},{"text":"Alright.","start":40.35,"end":40.829998,"sentiment":"neutral","sentiment_score":0.16108880937099457},{"text":"I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really.","start":40.829998,"end":48.915,"sentiment":"neutral","sentiment_score":0.0039274365242038456},{"text":"Alright then.","start":52.094997,"end":52.995,"sentiment":"neutral","sentiment_score":0.0658004842698574}],"sentiment":"neutral","sentiment_score":0.02383274607586138,"num_words":33,"start":39.629997,"end":52.995},{"sentences":[{"text":"Oh, no.","start":62.97,"end":63.29,"sentiment":"neutral","sentiment_score":-0.05685656890273094},{"text":"That's the respite bed.","start":63.29,"end":64.590004,"sentiment":"neutral","sentiment_score":-0.08290356025099754},{"text":"They Oh, that they're not coming in till the thirteenth.","start":67.93,"end":79.095,"sentiment":"neutral","sentiment_score":-0.10042875222861766},{"text":"It's causing haggie?","start":83.075,"end":84.195,"sentiment":"neutral","sentiment_score":-0.17586528261502585},{"text":"Yeah.","start":84.195,"end":84.515,"sentiment":"neutral","sentiment_score":-0.0572129562497139}],"sentiment":"neutral","sentiment_score":-0.10172118525952101,"num_words":20,"start":62.97,"end":84.515},{"sentences":[{"text":"Okay.","start":84.515,"end":84.995,"sentiment":"neutral","sentiment_score":-0.03988536819815636},{"text":"Well, can we just because with respite, they come and go all the time.","start":84.995,"end":89.635,"sentiment":"neutral","sentiment_score":-0.04768246625150953},{"text":"Yeah.","start":89.635,"end":90.035,"sentiment":"neutral","sentiment_score":-0.002161335200071335},{"text":"Cool.","start":90.035,"end":90.515,"sentiment":"neutral","sentiment_score":0.0007681176066398621},{"text":"Alright.","start":90.515,"end":90.93,"sentiment":"neutral","sentiment_score":-0.06080537289381027}],"sentiment":"neutral","sentiment_score":-0.04275769367814064,"num_words":18,"start":84.515,"end":90.93},{"sentences":[{"text":"Yeah.","start":92.21,"end":92.71,"sentiment":"neutral","sentiment_score":-0.03711400926113129},{"text":"It's stressing me out as well anyway, so I'm happy for it to go.","start":93.81,"end":97.43,"sentiment":"neutral","sentiment_score":-0.01839803478547505},{"text":"Yep.","start":97.73,"end":98.23,"sentiment":"neutral","sentiment_score":-0.013094419613480568},{"text":"I'll close it out.","start":100.37,"end":101.49,"sentiment":"neutral","sentiment_score":-0.03578358143568039},{"text":"Yep.","start":101.49,"end":101.99,"sentiment":"neutral","sentiment_score":0.006979397498071194}],"sentiment":"neutral","sentiment_score":-0.02113980210075776,"num_words":21,"start":92.21,"end":101.99},{"sentences":[{"text":"Yeah.","start":107.265,"end":107.58501,"sentiment":"neutral","sentiment_score":0.005702828988432884},{"text":"No.","start":107.58501,"end":107.745,"sentiment":"neutral","sentiment_score":-0.04529447853565216},{"text":"I'm so happy with that.","start":107.745,"end":109.105,"sentiment":"neutral","sentiment_score":-0.004738592356443402},{"text":"Well well, hopefully, not as many as we needed last quarter.","start":109.105,"end":112.245,"sentiment":"neutral","sentiment_score":0.033998294310136276},{"text":"Thank you.","start":115.265,"end":116.005005,"sentiment":"positive","sentiment_score":0.4383049011230469}],"sentiment":"neutral","sentiment_score":0.059365321416407824,"num_words":20,"start":107.265,"end":116.005005},{"sentences":[{"text":"Bye.","start":117.185005,"end":117.685005,"sentiment":"neutral","sentiment_score":0.11306863278150558}],"sentiment":"neutral","sentiment_score":0.11306863278150558,"num_words":1,"start":117.185005,"end":117.685005}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hello? Question\n\nChannel 0: Yeah.\n\nChannel 1: about the Anak stuff.\n\nChannel 0: Mhmm.\n\nChannel 1: With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months?\n\nChannel 0: Oh, this sound\n\nChannel 1: But we\n\nChannel 0: like this.\n\nChannel 1: don't yeah. Yeah. That I\n\nChannel 0: Yeah.\n\nChannel 1: don't have stuff. But we\n\nChannel 0: Yeah.\n\nChannel 1: don't\n\nChannel 0: No.\n\nChannel 1: exactly have a fixed monthly pop like, resident population. If I do that, do you want me to go by what we are or just go by this\n\nChannel 0: So\n\nChannel 1: many\n\nChannel 0: you\n\nChannel 1: people will put forward and this many people had a successful reclassification.\n\nChannel 0: yes. So if you can do\n\nChannel 1: Yeah?\n\nChannel 0: it by month on that basis, that would be great.\n\nChannel 1: Yep. Yep. Cool. Alright. I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really.\n\nChannel 0: Yeah. No. Happy for you to do it that way.\n\nChannel 1: Alright then.\n\nChannel 0: But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow? Hello?\n\nChannel 1: Oh, no. That's the respite bed.\n\nChannel 0: Yeah. And when are they coming in?\n\nChannel 1: They Oh, that they're not coming in till the thirteenth.\n\nChannel 0: We can't leave it open because it's causing havoc.\n\nChannel 1: It's causing haggie? Yeah. Okay. Well, can we just because with\n\nChannel 0: I will\n\nChannel 1: respite,\n\nChannel 0: I'll\n\nChannel 1: they\n\nChannel 0: I'll\n\nChannel 1: come\n\nChannel 0: remove\n\nChannel 1: and go\n\nChannel 0: it\n\nChannel 1: all the\n\nChannel 0: for\n\nChannel 1: time.\n\nChannel 0: you.\n\nChannel 1: Yeah. Cool.\n\nChannel 0: We cannot\n\nChannel 1: Alright.\n\nChannel 0: leave it. You'll need to dis you\n\nChannel 1: Yeah.\n\nChannel 0: know, admit discharge and as you\n\nChannel 1: It's\n\nChannel 0: normal.\n\nChannel 1: stressing\n\nChannel 0: I'll\n\nChannel 1: me out as well anyway, so I'm happy for it\n\nChannel 0: the\n\nChannel 1: to go.\n\nChannel 0: gap.\n\nChannel 1: Yep.\n\nChannel 0: I will are you in urine? You'll have to\n\nChannel 1: I'll\n\nChannel 0: come\n\nChannel 1: close\n\nChannel 0: out.\n\nChannel 1: it out. Yep.\n\nChannel 0: Then I'll fix that up and delete it and just add you a couple of blank rows underneath.\n\nChannel 1: Yeah. No. I'm so happy with that. Well well, hopefully, not as many as we needed last quarter.\n\nChannel 0: Good.\n\nChannel 1: Thank you.\n\nChannel 0: Thanks. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.003846727544441819}],"sentiment":"neutral","sentiment_score":0.003846727544441819,"channel":0,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.0019129039719700811},{"text":"Question","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.00004330510273575783}],"sentiment":"neutral","sentiment_score":0.0009781045373529196,"channel":1,"num_words":2,"start":1.68,"end":2.8999999},{"sentences":[{"text":"Yeah.","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":-0.006601783446967602}],"sentiment":"neutral","sentiment_score":-0.006601783446967602,"channel":0,"num_words":1,"start":3.76,"end":4.26},{"sentences":[{"text":"about the Anak stuff.","start":4.24,"end":6.18,"sentiment":"neutral","sentiment_score":-0.03536933730356395}],"sentiment":"neutral","sentiment_score":-0.03536933730356395,"channel":1,"num_words":4,"start":4.24,"end":6.18},{"sentences":[{"text":"Mhmm.","start":6.56,"end":7.06,"sentiment":"neutral","sentiment_score":-0.01645396463572979}],"sentiment":"neutral","sentiment_score":-0.01645396463572979,"channel":0,"num_words":1,"start":6.56,"end":7.06},{"sentences":[{"text":"With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months?","start":8.24,"end":15.7,"sentiment":"neutral","sentiment_score":-0.01713229399174452}],"sentiment":"neutral","sentiment_score":-0.01713229399174452,"channel":1,"num_words":25,"start":8.24,"end":15.7},{"sentences":[{"text":"Oh, this sound","start":15.645,"end":16.525,"sentiment":"neutral","sentiment_score":0.0034877133245269456}],"sentiment":"neutral","sentiment_score":0.0034877133245269456,"channel":0,"num_words":3,"start":15.645,"end":16.525},{"sentences":[{"text":"But we","start":16.375,"end":16.955,"sentiment":"neutral","sentiment_score":0.024977372959256176}],"sentiment":"neutral","sentiment_score":0.024977372959256176,"channel":1,"num_words":2,"start":16.375,"end":16.955},{"sentences":[{"text":"like this.","start":16.525,"end":17.185,"sentiment":"neutral","sentiment_score":0.06083409860730171}],"sentiment":"neutral","sentiment_score":0.06083409860730171,"channel":0,"num_words":2,"start":16.525,"end":17.185},{"sentences":[{"text":"don't yeah.","start":17.335001,"end":18.135,"sentiment":"neutral","sentiment_score":-0.012187913991510868},{"text":"Yeah.","start":18.135,"end":18.455,"sentiment":"neutral","sentiment_score":-0.011507765389978886},{"text":"That I","start":18.455,"end":18.855,"sentiment":"neutral","sentiment_score":-0.01270463177934289}],"sentiment":"neutral","sentiment_score":-0.012258571386337281,"channel":1,"num_words":5,"start":17.335001,"end":18.855},{"sentences":[{"text":"Yeah.","start":18.765,"end":19.265,"sentiment":"neutral","sentiment_score":-0.005998899228870869}],"sentiment":"neutral","sentiment_score":-0.005998899228870869,"channel":0,"num_words":1,"start":18.765,"end":19.265},{"sentences":[{"text":"don't have stuff.","start":18.855,"end":19.595001,"sentiment":"neutral","sentiment_score":-0.02792787179350853},{"text":"But we","start":19.655,"end":19.975,"sentiment":"neutral","sentiment_score":-0.014419091865420341}],"sentiment":"neutral","sentiment_score":-0.022524359822273254,"channel":1,"num_words":5,"start":18.855,"end":19.975},{"sentences":[{"text":"Yeah.","start":19.965,"end":20.125,"sentiment":"neutral","sentiment_score":-0.007476725615561008}],"sentiment":"neutral","sentiment_score":-0.007476725615561008,"channel":0,"num_words":1,"start":19.965,"end":20.125},{"sentences":[{"text":"don't","start":19.975,"end":20.215,"sentiment":"neutral","sentiment_score":-0.010555524379014967}],"sentiment":"neutral","sentiment_score":-0.010555524379014967,"channel":1,"num_words":1,"start":19.975,"end":20.215},{"sentences":[{"text":"No.","start":20.125,"end":20.625,"sentiment":"neutral","sentiment_score":-0.014217873103916643}],"sentiment":"neutral","sentiment_score":-0.014217873103916643,"channel":0,"num_words":1,"start":20.125,"end":20.625},{"sentences":[{"text":"exactly have a fixed monthly pop like, resident population.","start":20.215,"end":23.515,"sentiment":"neutral","sentiment_score":0.0010396518434087436},{"text":"If I do that, do you want me to go by what we are or just go by this","start":24.215,"end":29.654999,"sentiment":"neutral","sentiment_score":0.0072693096375779104}],"sentiment":"neutral","sentiment_score":0.005266919632309249,"channel":1,"num_words":28,"start":20.215,"end":29.654999},{"sentences":[{"text":"So","start":29.54,"end":29.86,"sentiment":"neutral","sentiment_score":0.09216740727424622}],"sentiment":"neutral","sentiment_score":0.09216740727424622,"channel":0,"num_words":1,"start":29.54,"end":29.86},{"sentences":[{"text":"many","start":29.654999,"end":29.975,"sentiment":"neutral","sentiment_score":0.21070848405361176}],"sentiment":"neutral","sentiment_score":0.21070848405361176,"channel":1,"num_words":1,"start":29.654999,"end":29.975},{"sentences":[{"text":"you","start":29.86,"end":30.36,"sentiment":"neutral","sentiment_score":0.20822009444236755}],"sentiment":"neutral","sentiment_score":0.20822009444236755,"channel":0,"num_words":1,"start":29.86,"end":30.36},{"sentences":[{"text":"people will put forward and this many people had a successful reclassification.","start":29.975,"end":34.93,"sentiment":"neutral","sentiment_score":0.20514496540029845}],"sentiment":"neutral","sentiment_score":0.20514496540029845,"channel":1,"num_words":12,"start":29.975,"end":34.93},{"sentences":[{"text":"yes.","start":36.02,"end":36.42,"sentiment":"neutral","sentiment_score":0.13728545606136322},{"text":"So if you can do","start":36.42,"end":37.22,"sentiment":"neutral","sentiment_score":0.1502441257238388}],"sentiment":"neutral","sentiment_score":0.14808434744675955,"channel":0,"num_words":6,"start":36.02,"end":37.22},{"sentences":[{"text":"Yeah?","start":36.989998,"end":37.489998,"sentiment":"neutral","sentiment_score":0.13937677443027496}],"sentiment":"neutral","sentiment_score":0.13937677443027496,"channel":1,"num_words":1,"start":36.989998,"end":37.489998},{"sentences":[{"text":"it by month on that basis, that would be great.","start":37.22,"end":39.4,"sentiment":"neutral","sentiment_score":0.2913198947906494}],"sentiment":"neutral","sentiment_score":0.2913198947906494,"channel":0,"num_words":10,"start":37.22,"end":39.4},{"sentences":[{"text":"Yep.","start":39.07,"end":39.57,"sentiment":"neutral","sentiment_score":0.12179305404424667},{"text":"Yep.","start":39.629997,"end":40.03,"sentiment":"neutral","sentiment_score":0.1475768685340881},{"text":"Cool.","start":40.03,"end":40.35,"sentiment":"neutral","sentiment_score":0.2362457513809204},{"text":"Alright.","start":40.35,"end":40.829998,"sentiment":"neutral","sentiment_score":0.16108880937099457},{"text":"I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really.","start":40.829998,"end":48.915,"sentiment":"neutral","sentiment_score":0.0039274365242038456}],"sentiment":"neutral","sentiment_score":0.02427102206274867,"channel":1,"num_words":32,"start":39.07,"end":48.915},{"sentences":[{"text":"Yeah.","start":49.315002,"end":49.635002,"sentiment":"neutral","sentiment_score":-0.02950751595199108},{"text":"No.","start":49.635002,"end":49.875,"sentiment":"neutral","sentiment_score":-0.07790732383728027},{"text":"Happy for you to do it that way.","start":49.875,"end":51.895,"sentiment":"neutral","sentiment_score":0.0699154818430543}],"sentiment":"neutral","sentiment_score":0.0451909014955163,"channel":0,"num_words":10,"start":49.315002,"end":51.895},{"sentences":[{"text":"Alright then.","start":52.094997,"end":52.995,"sentiment":"neutral","sentiment_score":0.0658004842698574}],"sentiment":"neutral","sentiment_score":0.0658004842698574,"channel":1,"num_words":2,"start":52.094997,"end":52.995},{"sentences":[{"text":"But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow?","start":52.835,"end":58.62,"sentiment":"neutral","sentiment_score":-0.002907953063107055},{"text":"Hello?","start":62.44,"end":62.94,"sentiment":"neutral","sentiment_score":-0.011480623856186868}],"sentiment":"neutral","sentiment_score":-0.0032651476794853806,"channel":0,"num_words":24,"start":52.835,"end":62.94},{"sentences":[{"text":"Oh, no.","start":62.97,"end":63.29,"sentiment":"neutral","sentiment_score":-0.05685656890273094},{"text":"That's the respite bed.","start":63.29,"end":64.590004,"sentiment":"neutral","sentiment_score":-0.08290356025099754}],"sentiment":"neutral","sentiment_score":-0.07422122980157535,"channel":1,"num_words":6,"start":62.97,"end":64.590004},{"sentences":[{"text":"Yeah.","start":65.159996,"end":65.56,"sentiment":"neutral","sentiment_score":-0.02703571878373623},{"text":"And when are they coming in?","start":65.56,"end":67.02,"sentiment":"neutral","sentiment_score":-0.024286964908242226}],"sentiment":"neutral","sentiment_score":-0.024679644033312798,"channel":0,"num_words":7,"start":65.159996,"end":67.02},{"sentences":[{"text":"They Oh, that they're not coming in till the thirteenth.","start":67.93,"end":79.095,"sentiment":"neutral","sentiment_score":-0.10042875222861766}],"sentiment":"neutral","sentiment_score":-0.10042875222861766,"channel":1,"num_words":10,"start":67.93,"end":79.095},{"sentences":[{"text":"We can't leave it open because it's causing havoc.","start":80.135,"end":83.035,"sentiment":"neutral","sentiment_score":-0.22962692214383018}],"sentiment":"neutral","sentiment_score":-0.22962692214383018,"channel":0,"num_words":9,"start":80.135,"end":83.035},{"sentences":[{"text":"It's causing haggie?","start":83.075,"end":84.195,"sentiment":"neutral","sentiment_score":-0.17586528261502585},{"text":"Yeah.","start":84.195,"end":84.515,"sentiment":"neutral","sentiment_score":-0.0572129562497139},{"text":"Okay.","start":84.515,"end":84.995,"sentiment":"neutral","sentiment_score":-0.03988536819815636},{"text":"Well, can we just because with","start":84.995,"end":87.395004,"sentiment":"neutral","sentiment_score":-0.04055249380568663}],"sentiment":"neutral","sentiment_score":-0.07890992137518796,"channel":1,"num_words":11,"start":83.075,"end":87.395004},{"sentences":[{"text":"I will","start":87.020004,"end":87.420006,"sentiment":"neutral","sentiment_score":-0.04266821965575218}],"sentiment":"neutral","sentiment_score":-0.04266821965575218,"channel":0,"num_words":2,"start":87.020004,"end":87.420006},{"sentences":[{"text":"respite,","start":87.395004,"end":87.895004,"sentiment":"neutral","sentiment_score":-0.04613426327705383}],"sentiment":"neutral","sentiment_score":-0.04613426327705383,"channel":1,"num_words":1,"start":87.395004,"end":87.895004},{"sentences":[{"text":"I'll","start":87.740005,"end":88.14,"sentiment":"neutral","sentiment_score":-0.03975847363471985}],"sentiment":"neutral","sentiment_score":-0.03975847363471985,"channel":0,"num_words":1,"start":87.740005,"end":88.14},{"sentences":[{"text":"they","start":88.035,"end":88.275,"sentiment":"neutral","sentiment_score":-0.05659395083785057}],"sentiment":"neutral","sentiment_score":-0.05659395083785057,"channel":1,"num_words":1,"start":88.035,"end":88.275},{"sentences":[{"text":"I'll","start":88.14,"end":88.380005,"sentiment":"neutral","sentiment_score":-0.05024696886539459}],"sentiment":"neutral","sentiment_score":-0.05024696886539459,"channel":0,"num_words":1,"start":88.14,"end":88.380005},{"sentences":[{"text":"come","start":88.275,"end":88.435,"sentiment":"neutral","sentiment_score":-0.050955574959516525}],"sentiment":"neutral","sentiment_score":-0.050955574959516525,"channel":1,"num_words":1,"start":88.275,"end":88.435},{"sentences":[{"text":"remove","start":88.380005,"end":88.78,"sentiment":"neutral","sentiment_score":-0.05419234186410904}],"sentiment":"neutral","sentiment_score":-0.05419234186410904,"channel":0,"num_words":1,"start":88.380005,"end":88.78},{"sentences":[{"text":"and go","start":88.435,"end":88.835,"sentiment":"neutral","sentiment_score":-0.05881198309361935}],"sentiment":"neutral","sentiment_score":-0.05881198309361935,"channel":1,"num_words":2,"start":88.435,"end":88.835},{"sentences":[{"text":"it","start":88.78,"end":89.020004,"sentiment":"neutral","sentiment_score":-0.06266772747039795}],"sentiment":"neutral","sentiment_score":-0.06266772747039795,"channel":0,"num_words":1,"start":88.78,"end":89.020004},{"sentences":[{"text":"all the","start":88.835,"end":89.155,"sentiment":"neutral","sentiment_score":-0.05501008406281471}],"sentiment":"neutral","sentiment_score":-0.05501008406281471,"channel":1,"num_words":2,"start":88.835,"end":89.155},{"sentences":[{"text":"for","start":89.020004,"end":89.18,"sentiment":"neutral","sentiment_score":-0.04753316938877106}],"sentiment":"neutral","sentiment_score":-0.04753316938877106,"channel":0,"num_words":1,"start":89.020004,"end":89.18},{"sentences":[{"text":"time.","start":89.155,"end":89.635,"sentiment":"neutral","sentiment_score":-0.04291164129972458}],"sentiment":"neutral","sentiment_score":-0.04291164129972458,"channel":1,"num_words":1,"start":89.155,"end":89.635},{"sentences":[{"text":"you.","start":89.18,"end":89.68,"sentiment":"neutral","sentiment_score":-0.016696684062480927}],"sentiment":"neutral","sentiment_score":-0.016696684062480927,"channel":0,"num_words":1,"start":89.18,"end":89.68},{"sentences":[{"text":"Yeah.","start":89.635,"end":90.035,"sentiment":"neutral","sentiment_score":-0.002161335200071335},{"text":"Cool.","start":90.035,"end":90.515,"sentiment":"neutral","sentiment_score":0.0007681176066398621}],"sentiment":"neutral","sentiment_score":-0.0006966087967157364,"channel":1,"num_words":2,"start":89.635,"end":90.515},{"sentences":[{"text":"We cannot","start":90.060005,"end":90.78,"sentiment":"neutral","sentiment_score":-0.05896305479109287}],"sentiment":"neutral","sentiment_score":-0.05896305479109287,"channel":0,"num_words":2,"start":90.060005,"end":90.78},{"sentences":[{"text":"Alright.","start":90.515,"end":90.93,"sentiment":"neutral","sentiment_score":-0.06080537289381027}],"sentiment":"neutral","sentiment_score":-0.06080537289381027,"channel":1,"num_words":1,"start":90.515,"end":90.93},{"sentences":[{"text":"leave it.","start":90.78,"end":91.100006,"sentiment":"neutral","sentiment_score":-0.10822946950793266},{"text":"You'll need to dis you","start":91.100006,"end":92.22,"sentiment":"neutral","sentiment_score":-0.060304778069257735}],"sentiment":"neutral","sentiment_score":-0.07399754705173629,"channel":0,"num_words":7,"start":90.78,"end":92.22},{"sentences":[{"text":"Yeah.","start":92.21,"end":92.71,"sentiment":"neutral","sentiment_score":-0.03711400926113129}],"sentiment":"neutral","sentiment_score":-0.03711400926113129,"channel":1,"num_words":1,"start":92.21,"end":92.71},{"sentences":[{"text":"know, admit discharge and as you","start":92.22,"end":93.82,"sentiment":"neutral","sentiment_score":-0.023794505124290783}],"sentiment":"neutral","sentiment_score":-0.023794505124290783,"channel":0,"num_words":6,"start":92.22,"end":93.82},{"sentences":[{"text":"It's","start":93.81,"end":94.13,"sentiment":"neutral","sentiment_score":-0.029833465814590458}],"sentiment":"neutral","sentiment_score":-0.029833465814590458,"channel":1,"num_words":1,"start":93.81,"end":94.13},{"sentences":[{"text":"normal.","start":93.82,"end":94.32,"sentiment":"neutral","sentiment_score":-0.03568175062537193}],"sentiment":"neutral","sentiment_score":-0.03568175062537193,"channel":0,"num_words":1,"start":93.82,"end":94.32},{"sentences":[{"text":"stressing","start":94.13,"end":94.53,"sentiment":"neutral","sentiment_score":-0.0779661014676094}],"sentiment":"neutral","sentiment_score":-0.0779661014676094,"channel":1,"num_words":1,"start":94.13,"end":94.53},{"sentences":[{"text":"I'll","start":94.46,"end":94.96,"sentiment":"neutral","sentiment_score":-0.08655551075935364}],"sentiment":"neutral","sentiment_score":-0.08655551075935364,"channel":0,"num_words":1,"start":94.46,"end":94.96},{"sentences":[{"text":"me out as well anyway, so I'm happy for it","start":94.53,"end":96.85,"sentiment":"neutral","sentiment_score":-0.016199484840035437}],"sentiment":"neutral","sentiment_score":-0.016199484840035437,"channel":1,"num_words":10,"start":94.53,"end":96.85},{"sentences":[{"text":"the","start":96.78,"end":96.94,"sentiment":"neutral","sentiment_score":0.006198003888130188}],"sentiment":"neutral","sentiment_score":0.006198003888130188,"channel":0,"num_words":1,"start":96.78,"end":96.94},{"sentences":[{"text":"to go.","start":96.85,"end":97.43,"sentiment":"neutral","sentiment_score":0.006110964342951775}],"sentiment":"neutral","sentiment_score":0.006110964342951775,"channel":1,"num_words":2,"start":96.85,"end":97.43},{"sentences":[{"text":"gap.","start":96.94,"end":97.44,"sentiment":"neutral","sentiment_score":-0.029031895101070404}],"sentiment":"neutral","sentiment_score":-0.029031895101070404,"channel":0,"num_words":1,"start":96.94,"end":97.44},{"sentences":[{"text":"Yep.","start":97.73,"end":98.23,"sentiment":"neutral","sentiment_score":-0.013094419613480568}],"sentiment":"neutral","sentiment_score":-0.013094419613480568,"channel":1,"num_words":1,"start":97.73,"end":98.23},{"sentences":[{"text":"I will are you in urine?","start":97.740005,"end":99.58,"sentiment":"neutral","sentiment_score":-0.03601935692131519},{"text":"You'll have to","start":99.58,"end":100.46,"sentiment":"neutral","sentiment_score":-0.053473785519599915}],"sentiment":"neutral","sentiment_score":-0.0418374997874101,"channel":0,"num_words":9,"start":97.740005,"end":100.46},{"sentences":[{"text":"I'll","start":100.37,"end":100.61,"sentiment":"neutral","sentiment_score":-0.04543810710310936}],"sentiment":"neutral","sentiment_score":-0.04543810710310936,"channel":1,"num_words":1,"start":100.37,"end":100.61},{"sentences":[{"text":"come","start":100.46,"end":100.62,"sentiment":"neutral","sentiment_score":-0.04264545813202858}],"sentiment":"neutral","sentiment_score":-0.04264545813202858,"channel":0,"num_words":1,"start":100.46,"end":100.62},{"sentences":[{"text":"close","start":100.61,"end":100.93,"sentiment":"neutral","sentiment_score":-0.0423550009727478}],"sentiment":"neutral","sentiment_score":-0.0423550009727478,"channel":1,"num_words":1,"start":100.61,"end":100.93},{"sentences":[{"text":"out.","start":100.62,"end":101.12,"sentiment":"neutral","sentiment_score":-0.035647086799144745}],"sentiment":"neutral","sentiment_score":-0.035647086799144745,"channel":0,"num_words":1,"start":100.62,"end":101.12},{"sentences":[{"text":"it out.","start":100.93,"end":101.49,"sentiment":"neutral","sentiment_score":-0.027670608833432198},{"text":"Yep.","start":101.49,"end":101.99,"sentiment":"neutral","sentiment_score":0.006979397498071194}],"sentiment":"neutral","sentiment_score":-0.01612060672293107,"channel":1,"num_words":3,"start":100.93,"end":101.99},{"sentences":[{"text":"Then I'll fix that up and delete it and just add you a couple of blank rows underneath.","start":102.585,"end":107.005005,"sentiment":"neutral","sentiment_score":-0.0022663790732622147}],"sentiment":"neutral","sentiment_score":-0.0022663790732622147,"channel":0,"num_words":18,"start":102.585,"end":107.005005},{"sentences":[{"text":"Yeah.","start":107.265,"end":107.58501,"sentiment":"neutral","sentiment_score":0.005702828988432884},{"text":"No.","start":107.58501,"end":107.745,"sentiment":"neutral","sentiment_score":-0.04529447853565216},{"text":"I'm so happy with that.","start":107.745,"end":109.105,"sentiment":"neutral","sentiment_score":-0.004738592356443402},{"text":"Well well, hopefully, not as many as we needed last quarter.","start":109.105,"end":112.245,"sentiment":"neutral","sentiment_score":0.033998294310136276}],"sentiment":"neutral","sentiment_score":0.017260923671225708,"channel":1,"num_words":18,"start":107.265,"end":112.245},{"sentences":[{"text":"Good.","start":114.35694,"end":114.85694,"sentiment":"positive","sentiment_score":0.3821315169334411}],"sentiment":"positive","sentiment_score":0.3821315169334411,"channel":0,"num_words":1,"start":114.35694,"end":114.85694},{"sentences":[{"text":"Thank you.","start":115.265,"end":116.005005,"sentiment":"positive","sentiment_score":0.4383049011230469}],"sentiment":"positive","sentiment_score":0.4383049011230469,"channel":1,"num_words":2,"start":115.265,"end":116.005005},{"sentences":[{"text":"Thanks.","start":116.436935,"end":116.83694,"sentiment":"positive","sentiment_score":0.3616856932640076},{"text":"Bye.","start":116.83694,"end":117.33694,"sentiment":"neutral","sentiment_score":0.23242470622062683}],"sentiment":"neutral","sentiment_score":0.2970551997423172,"channel":0,"num_words":2,"start":116.436935,"end":117.33694},{"sentences":[{"text":"Bye.","start":117.185005,"end":117.685005,"sentiment":"neutral","sentiment_score":0.11306863278150558}],"sentiment":"neutral","sentiment_score":0.11306863278150558,"channel":1,"num_words":1,"start":117.185005,"end":117.685005}]},"summary":{"result":"success","short":"The customer is discussing a paper with an agent regarding a potential paperwork. The customer is concerned about the cost of the paperwork and the agent suggests unrolling the sheet to see if there is a gap. The customer also asks about a possible admission date and the agent explains that they cannot leave it open due to potential damage. The conversation ends with the agent promising to look into it and the customer thanking them."},"intents":{"segments":[{"text":"exactly have a fixed monthly pop like, resident population. If I do that, do you want me to go by what we are or just go by this So many you people will put forward and this many people had a successful reclassification. yes.","start_word":55,"end_word":98,"intents":[{"intent":"Reclassify population","confidence_score":0.0010207121}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Question Yeah. about the Anak stuff. Mhmm. With because we don't I mean, with do you want me to do it by, obviously, by month for the first for the six months? Oh, this sound But we like this. don't yeah. Yeah. That I Yeah. don't have stuff. But we Yeah. don't No. exactly have a fixed monthly pop like, resident population. If I do that, do you want me to go by what we are or just go by this So many you people will put forward and this many people had a successful reclassification. yes. So if you can do Yeah? it by month on that basis, that would be great. Yep. Yep. Cool. Alright. I can do it the other way, but I think it's gonna be complicated because our average occupancy over the month could be anything at this point, really. Yeah. No. Happy for you to do it that way. Alright then. But while you're there, can also unroll 49 on the sheet and know you've left the gap for is it the admission tomorrow? Hello? Oh, no. That's the respite bed. Yeah. And when are they coming in? They Oh, that they're not coming in till the thirteenth. We can't leave it open because it's causing havoc. It's causing haggie? Yeah. Okay. Well, can we just because with I will respite, I'll they I'll come remove and go it all the for time. you. Yeah. Cool. We cannot Alright. leave it. You'll need to dis you Yeah. know, admit discharge and as you It's normal. stressing I'll me out as well anyway, so I'm happy for it the to go. gap. Yep. I will are you in urine? You'll have to I'll come close out. it out. Yep. Then I'll fix that up and delete it and just add you a couple of blank rows underneath. Yeah. No. I'm so happy with that. Well well, hopefully, not as many as we needed last quarter.","start_word":0,"end_word":331,"sentiment":"neutral","sentiment_score":-0.002828872064128518},{"text":"Good. Thank you. Thanks.","start_word":332,"end_word":335,"sentiment":"positive","sentiment_score":0.3943168222904206},{"text":"Bye. Bye.","start_word":336,"end_word":337,"sentiment":"neutral","sentiment_score":0.19176988303661344}],"average":{"sentiment":"neutral","sentiment_score":0.005130023725571171}}}}