{"metadata":{"transaction_key":"deprecated","request_id":"019f6d50-2fa1-77e0-b19e-505d4672f2f9","sha256":"bccaa0f3087db7230dbf7175d33426b63b11c0733f89036b7c4bb875e87f96d3","created":"2026-07-16T23:43:20.409Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Alex Edgar. Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","confidence":0.99902344,"words":[{"word":"hi","start":1.04,"end":1.36,"confidence":0.9970703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2090286910533905},{"word":"this","start":1.36,"end":1.52,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.1485489308834076},{"word":"is","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1461641788482666},{"word":"alex","start":1.68,"end":2.0,"confidence":0.98291016,"punctuated_word":"Alex","sentiment":"neutral","sentiment_score":0.1156306117773056},{"word":"edgar","start":2.0,"end":2.5,"confidence":0.87597656,"punctuated_word":"Edgar.","sentiment":"neutral","sentiment_score":0.09850720316171646},{"word":"please","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.10872694849967957},{"word":"leave","start":2.8799999,"end":3.04,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.05036652088165283},{"word":"me","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.14417918026447296},{"word":"your","start":3.1999998,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.071117103099823},{"word":"name","start":3.4399998,"end":3.76,"confidence":0.99853516,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.11372220516204834},{"word":"number","start":3.76,"end":4.08,"confidence":0.9597168,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.1225285530090332},{"word":"and","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1087157279253006},{"word":"a","start":4.3199997,"end":4.4,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08638252317905426},{"word":"brief","start":4.4,"end":4.72,"confidence":1.0,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.13104763627052307},{"word":"message","start":4.72,"end":5.12,"confidence":0.9692383,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.08654163777828217},{"word":"and","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2198791801929474},{"word":"i'll","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1763056367635727},{"word":"get","start":5.44,"end":5.6,"confidence":0.9970703,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.11693808436393738},{"word":"back","start":5.6,"end":5.7599998,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.14882275462150574},{"word":"to","start":5.7599998,"end":5.92,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18449395895004272},{"word":"you","start":5.92,"end":6.0,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.29414916038513184},{"word":"as","start":6.0,"end":6.16,"confidence":0.9633789,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.15098080039024353},{"word":"soon","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.1495988517999649},{"word":"as","start":6.3199997,"end":6.3999996,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.17120754718780518},{"word":"i","start":6.3999996,"end":6.56,"confidence":0.9951172,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.355599045753479},{"word":"can","start":6.56,"end":6.7679377,"confidence":0.9111328,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.1066076084971428}],"paragraphs":{"transcript":"\nHi. This is Alex Edgar. Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.36,"sentiment":"neutral","sentiment_score":0.2090286910533905},{"text":"This is Alex Edgar.","start":1.36,"end":2.5,"sentiment":"neutral","sentiment_score":0.12721273116767406},{"text":"Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","start":2.56,"end":6.7679377,"sentiment":"neutral","sentiment_score":0.14751955547503062}],"sentiment":"neutral","sentiment_score":0.1467611646422973,"num_words":26,"start":1.04,"end":6.7679377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Alex Edgar. Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.04,"end":1.36,"sentiment":"neutral","sentiment_score":0.2090286910533905},{"text":"This is Alex Edgar.","start":1.36,"end":2.5,"sentiment":"neutral","sentiment_score":0.12721273116767406},{"text":"Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","start":2.56,"end":6.7679377,"sentiment":"neutral","sentiment_score":0.14751955547503062}],"sentiment":"neutral","sentiment_score":0.1467611646422973,"channel":1,"num_words":26,"start":1.04,"end":6.7679377}]},"summary":{"result":"success","short":"Hi. This is Alex Edgar. Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","start_word":5,"end_word":25,"intents":[{"intent":"Send message","confidence_score":0.02185692}]}]},"sentiments":{"segments":[{"text":"Hi. This is Alex Edgar. Please leave me your name, number, and a brief message, and I'll get back to you as soon as I can.","start_word":0,"end_word":25,"sentiment":"neutral","sentiment_score":0.14580829441547394}],"average":{"sentiment":"neutral","sentiment_score":0.145808288029262}}}}