{"metadata":{"transaction_key":"deprecated","request_id":"019f115d-25c7-7772-bfa6-8eda29bd384c","sha256":"651d8205c84240e48df21e4201a84bc5b331e645e43ad97b163f41588c329aa2","created":"2026-06-29T03:12:26.025Z","duration":5.9759374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":20}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you've called is not available. I can let them know you called by sending a text","confidence":1.0,"words":[{"word":"the","start":1.4399999,"end":1.68,"confidence":0.52197266,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.750395655632019},{"word":"person","start":1.68,"end":2.0,"confidence":0.99902344,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7454413771629333},{"word":"you've","start":2.0,"end":2.24,"confidence":0.7885742,"punctuated_word":"you've","sentiment":"negative","sentiment_score":-0.7777112722396851},{"word":"called","start":2.24,"end":2.56,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7930976748466492},{"word":"is","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8504834175109863},{"word":"not","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8289767503738403},{"word":"available","start":2.8799999,"end":3.3799999,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7920920252799988},{"word":"i","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.29108279943466187},{"word":"can","start":3.76,"end":3.9199998,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.20966042578220367},{"word":"let","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.0996953547000885},{"word":"them","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.13359609246253967},{"word":"know","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.19587887823581696},{"word":"you","start":4.48,"end":4.64,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.26591360569000244},{"word":"called","start":4.64,"end":4.88,"confidence":0.80322266,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.018919408321380615},{"word":"by","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.08868137001991272},{"word":"sending","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":0.06293568015098572},{"word":"a","start":5.3599997,"end":5.52,"confidence":0.97998047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.13026708364486694},{"word":"text","start":5.52,"end":5.9759374,"confidence":0.9921875,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.09693502634763718}],"paragraphs":{"transcript":"\nThe person you've called is not available. I can let them know you called by sending a text","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.4399999,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.791171167578016},{"text":"I can let them know you called by sending a text","start":3.52,"end":5.9759374,"sentiment":"neutral","sentiment_score":-0.1138629825277762}],"sentiment":"negative","sentiment_score":-0.3772606100473139,"num_words":18,"start":1.4399999,"end":5.9759374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you've called is not available. I can let them know you called by sending a text","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.4399999,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.791171167578016},{"text":"I can let them know you called by sending a text","start":3.52,"end":5.9759374,"sentiment":"neutral","sentiment_score":-0.1138629825277762}],"sentiment":"negative","sentiment_score":-0.3772606100473139,"channel":1,"num_words":18,"start":1.4399999,"end":5.9759374}]},"summary":{"result":"success","short":"The person you've called is not available. I can let them know you called by sending a text"},"intents":{"segments":[{"text":"The person you've called is not available.","start_word":1,"end_word":7,"intents":[{"intent":"Notify caller of unavailability","confidence_score":0.26123634},{"intent":"Inform caller of call","confidence_score":0.014518208},{"intent":"Send text","confidence_score":0.23948568}]}]},"sentiments":{"segments":[{"text":"The person you've called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.788571298122406},{"text":"I can let them know you called by sending a text","start_word":7,"end_word":17,"sentiment":"neutral","sentiment_score":-0.12245722115039824}],"average":{"sentiment":"negative","sentiment_score":-0.425236311825839}}}}