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Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago. Cool. Before I jump into it, I do wanna let you know that our call is recorded. And if I can, just can you confirm security for me, full name, date of birth, address? Fantastic. So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well. It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options. And I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you. For me to obviously be able to consider that, what I need is a mortgage statement. And I before I just sent you an email being like, hey. Can you send because this? I figured I'd just jump on the phone, have a quick chat with you, and and go from there. So if I flick you an email and ask for a mortgage statement, is that something you can pop through to me? Yeah. Yeah. I'm sure you can do it. It should just be a matter of logging on to the bank and grabbing a statement, hopefully. Cool. Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently currently, you've got the 1Point34 blah blah blah. If we rewrite the policy for, say, like, 1Point25 oh, come on. Load for me. Don't be silly. Yeah. Yeah. That's so funny. Yep. Yeah. Absolutely. Absolutely. Rewriting the policy, like, 1.25. I I I looked at one point I will look at one, one point two five, and 1.2. 1.25, we're looking at, like, $2,300. 1 mil, we were looking at I think it's just under a mil just under $1,000 a year. So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years. So where do you feel after we spoke that you're kind of sitting benefit wise? Yes. I can. Add the chicken? Yeah. No. I can do that. I sure would do, and that's absolutely okay. I can I'll send you an email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed. It'll just be I'm not giving you, like, a a verified amount. It's just like a estimated range because, obviously, depending on the provider we end up going with will depend on the range and stuff like that, but it's a rough guide. Because each provider does have slightly different things and everything. So it just give us a kind of bridge to that side, so I will get that sent out to you. Okay? Perfect. You got a few billion dollars to to start a hedge fund and go from there? I'm sure we could. Yeah. We got this under control. The Bahamas. That that's it. Few cocktails. Were you alright? Yeah. Well, you gotta have something to check through customs when you go through. Something to write off on the taxes. I will send you an email now. And then the only other request I have is I can send it to you again just through Hub twenty four, just the adviser ongoing agreement, if you're able to authorize that when you're sitting at the computer this afternoon. No. No. That's okay. I forgive you. I will get cracking and get that email to you. Feel free to flick an answer back to me when you get that shot, and I'll keep digging once I get your answer. Yeah. You too. Bye. Oh, I can't wait. Bye. 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Archie Financial. It's a frozen baby. Hi, Rafael. Larissa from OQ. How are you going?\n\nYeah. Good. Sorry for the random phone call on a Wednesday afternoon. Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago. Cool.\n\nBefore I jump into it, I do wanna let you know that our call is recorded. And if I can, just can you confirm security for me, full name, date of birth, address? Fantastic. So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well. It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options.\n\nAnd I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you. For me to obviously be able to consider that, what I need is a mortgage statement. And I before I just sent you an email being like, hey. Can you send because this? I figured I'd just jump on the phone, have a quick chat with you, and and go from there.\n\nSo if I flick you an email and ask for a mortgage statement, is that something you can pop through to me? Yeah. Yeah. I'm sure you can do it. It should just be a matter of logging on to the bank and grabbing a statement, hopefully.\n\nCool. Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently currently, you've got the 1Point34 blah blah blah. If we rewrite the policy for, say, like, 1Point25 oh, come on. Load for me. Don't be silly.\n\nYeah. Yeah. That's so funny. Yep. Yeah.\n\nAbsolutely. Absolutely. Rewriting the policy, like, 1.25. I I I looked at one point I will look at one, one point two five, and 1.2. 1.25, we're looking at, like, $2,300.\n\n1 mil, we were looking at I think it's just under a mil just under $1,000 a year. So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years. So where do you feel after we spoke that you're kind of sitting benefit wise? Yes. I can.\n\nAdd the chicken? Yeah. No. I can do that. I sure would do, and that's absolutely okay.\n\nI can I'll send you an email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed. It'll just be I'm not giving you, like, a a verified amount. It's just like a estimated range because, obviously, depending on the provider we end up going with will depend on the range and stuff like that, but it's a rough guide. Because each provider does have slightly different things and everything. So it just give us a kind of bridge to that side, so I will get that sent out to you.\n\nOkay? Perfect. You got a few billion dollars to to start a hedge fund and go from there? I'm sure we could. Yeah.\n\nWe got this under control. The Bahamas. That that's it. Few cocktails. Were you alright?\n\nYeah. Well, you gotta have something to check through customs when you go through. Something to write off on the taxes. I will send you an email now. And then the only other request I have is I can send it to you again just through Hub twenty four, just the adviser ongoing agreement, if you're able to authorize that when you're sitting at the computer this afternoon.\n\nNo. No. That's okay. I forgive you. I will get cracking and get that email to you.\n\nFeel free to flick an answer back to me when you get that shot, and I'll keep digging once I get your answer. Yeah. You too. Bye. Oh, I can't wait.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Larissa Archie Financial.","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":0.042127658923467},{"text":"It's a frozen baby.","start":22.735,"end":24.035,"sentiment":"neutral","sentiment_score":0.05330588202923536},{"text":"Hi, Rafael.","start":28.07,"end":28.949999,"sentiment":"neutral","sentiment_score":0.10638613626360893},{"text":"Larissa from OQ.","start":28.949999,"end":29.99,"sentiment":"neutral","sentiment_score":0.14250137160221735},{"text":"How are you going?","start":29.99,"end":30.89,"sentiment":"neutral","sentiment_score":0.2411940060555935}],"sentiment":"neutral","sentiment_score":0.12154118227772415,"num_words":16,"start":8.88,"end":30.89},{"sentences":[{"text":"Yeah.","start":32.79,"end":33.19,"sentiment":"neutral","sentiment_score":0.20492905378341675},{"text":"Good.","start":33.19,"end":33.67,"sentiment":"neutral","sentiment_score":0.27622324228286743},{"text":"Sorry for the random phone call on a Wednesday afternoon.","start":33.67,"end":36.71,"sentiment":"neutral","sentiment_score":0.07874034941196442},{"text":"Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago.","start":36.71,"end":41.05,"sentiment":"neutral","sentiment_score":0.08979669879925878},{"text":"Cool.","start":43.535,"end":44.035,"sentiment":"neutral","sentiment_score":0.29128414392471313}],"sentiment":"neutral","sentiment_score":0.10206178785301745,"num_words":32,"start":32.79,"end":44.035},{"sentences":[{"text":"Before I jump into it, I do wanna let you know that our call is recorded.","start":44.815,"end":47.635002,"sentiment":"neutral","sentiment_score":0.11765144811943173},{"text":"And if I can, just can you confirm security for me, full name, date of birth, address?","start":47.935,"end":51.155,"sentiment":"neutral","sentiment_score":0.06662516383563771},{"text":"Fantastic.","start":58.94,"end":59.44,"sentiment":"positive","sentiment_score":0.520728588104248},{"text":"So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well.","start":60.539997,"end":76.665,"sentiment":"neutral","sentiment_score":0.09688667284155433},{"text":"It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options.","start":77.285,"end":83.145004,"sentiment":"neutral","sentiment_score":0.009949349882927809}],"sentiment":"neutral","sentiment_score":0.07321731256203609,"num_words":111,"start":44.815,"end":83.145004},{"sentences":[{"text":"And I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you.","start":84.9,"end":99.575,"sentiment":"neutral","sentiment_score":0.05648745698854327},{"text":"For me to obviously be able to consider that, what I need is a mortgage statement.","start":101.155,"end":105.175,"sentiment":"neutral","sentiment_score":0.032372792484238744},{"text":"And I before I just sent you an email being like, hey.","start":105.555,"end":107.715,"sentiment":"neutral","sentiment_score":0.025237145212789375},{"text":"Can you send because this?","start":107.715,"end":109.979996,"sentiment":"neutral","sentiment_score":0.013008645921945571},{"text":"I figured I'd just jump on the phone, have a quick chat with you, and and go from there.","start":109.979996,"end":115.76,"sentiment":"neutral","sentiment_score":0.059397454912725245}],"sentiment":"neutral","sentiment_score":0.04645547363907099,"num_words":92,"start":84.9,"end":115.76},{"sentences":[{"text":"So if I flick you an email and ask for a mortgage statement, is that something you can pop through to me?","start":117.18,"end":121.425,"sentiment":"neutral","sentiment_score":0.06555287658490917},{"text":"Yeah.","start":125.425,"end":125.925,"sentiment":"neutral","sentiment_score":-0.041883647441864014},{"text":"Yeah.","start":136.9,"end":137.4,"sentiment":"neutral","sentiment_score":0.2285219430923462},{"text":"I'm sure you can do it.","start":138.26,"end":140.2,"sentiment":"positive","sentiment_score":0.4868215372165044},{"text":"It should just be a matter of logging on to the bank and grabbing a statement, hopefully.","start":140.26,"end":144.12,"sentiment":"positive","sentiment_score":0.35038546078345356}],"sentiment":"neutral","sentiment_score":0.22353794972630256,"num_words":47,"start":117.18,"end":144.12},{"sentences":[{"text":"Cool.","start":151.08499,"end":151.58499,"sentiment":"positive","sentiment_score":0.4591896831989288},{"text":"Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently currently, you've got the 1Point34 blah blah blah.","start":154.125,"end":173.03,"sentiment":"neutral","sentiment_score":0.20237225306260845},{"text":"If we rewrite the policy for, say, like, 1Point25 oh, come on.","start":175.81,"end":184.485,"sentiment":"neutral","sentiment_score":0.015486742951907218},{"text":"Load for me.","start":184.485,"end":185.125,"sentiment":"neutral","sentiment_score":0.08803818002343178},{"text":"Don't be silly.","start":185.125,"end":186.105,"sentiment":"neutral","sentiment_score":-0.08345022549231847}],"sentiment":"neutral","sentiment_score":0.15335258620146375,"num_words":65,"start":151.08499,"end":186.105},{"sentences":[{"text":"Yeah.","start":200.27,"end":200.77,"sentiment":"neutral","sentiment_score":0.02453695982694626},{"text":"Yeah.","start":203.125,"end":203.625,"sentiment":"neutral","sentiment_score":0.023780928924679756},{"text":"That's so funny.","start":210.965,"end":212.185,"sentiment":"neutral","sentiment_score":0.1678972691297531},{"text":"Yep.","start":214.59,"end":215.09,"sentiment":"neutral","sentiment_score":0.07319502532482147},{"text":"Yeah.","start":220.5975,"end":221.0975,"sentiment":"neutral","sentiment_score":-0.005986770614981651}],"sentiment":"neutral","sentiment_score":0.08845970726438931,"num_words":7,"start":200.27,"end":221.0975},{"sentences":[{"text":"Absolutely.","start":237.565,"end":238.065,"sentiment":"neutral","sentiment_score":0.10942232608795166},{"text":"Absolutely.","start":243.26001,"end":243.76001,"sentiment":"positive","sentiment_score":0.3439413607120514},{"text":"Rewriting the policy, like, 1.25.","start":245.74,"end":249.02,"sentiment":"neutral","sentiment_score":0.06082469820976257},{"text":"I I I looked at one point I will look at one, one point two five, and 1.2.","start":249.02,"end":253.6,"sentiment":"neutral","sentiment_score":0.022765319070054427},{"text":"1.25, we're looking at, like, $2,300.","start":254.7,"end":257.735,"sentiment":"neutral","sentiment_score":0.021137910895049572}],"sentiment":"neutral","sentiment_score":0.0417448511767772,"num_words":31,"start":237.565,"end":257.735},{"sentences":[{"text":"1 mil, we were looking at I think it's just under a mil just under $1,000 a year.","start":258.195,"end":263.975,"sentiment":"neutral","sentiment_score":0.035194889538817935},{"text":"So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years.","start":265.235,"end":277.34,"sentiment":"neutral","sentiment_score":-0.07239472698420286},{"text":"So where do you feel after we spoke that you're kind of sitting benefit 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okay.","start":316.44498,"end":319.26498,"sentiment":"neutral","sentiment_score":0.3127233758568764}],"sentiment":"neutral","sentiment_score":0.09619328094755902,"num_words":17,"start":310.05002,"end":319.26498},{"sentences":[{"text":"I can I'll send you an email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed.","start":319.645,"end":326.58,"sentiment":"neutral","sentiment_score":0.13417428165674208},{"text":"It'll just be I'm not giving you, like, a a verified amount.","start":327.06,"end":332.09998,"sentiment":"neutral","sentiment_score":-0.0974457402092715},{"text":"It's just like a estimated range because, obviously, depending on the provider we end up going with will depend on the range and stuff like that, but it's a rough guide.","start":332.09998,"end":340.67502,"sentiment":"neutral","sentiment_score":-0.040220145376459245},{"text":"Because each provider does have slightly different things and 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could.","start":367.88998,"end":368.94998,"sentiment":"neutral","sentiment_score":0.06653639208525419},{"text":"Yeah.","start":374.505,"end":374.745,"sentiment":"neutral","sentiment_score":0.19275431334972384}],"sentiment":"neutral","sentiment_score":0.15014704203476076,"num_words":23,"start":351.935,"end":374.745},{"sentences":[{"text":"We got this under control.","start":374.745,"end":375.965,"sentiment":"neutral","sentiment_score":0.24309175312519074},{"text":"The Bahamas.","start":379.945,"end":380.685,"sentiment":"neutral","sentiment_score":0.04027855023741722},{"text":"That that's it.","start":380.745,"end":381.805,"sentiment":"neutral","sentiment_score":0.06496264537175496},{"text":"Few cocktails.","start":385.73,"end":386.37,"sentiment":"neutral","sentiment_score":0.07750684395432472},{"text":"Were you alright?","start":386.37,"end":387.19,"sentiment":"neutral","sentiment_score":0.03514986795683702}],"sentiment":"neutral","sentiment_score":0.11675780626634756,"num_words":15,"start":374.745,"end":387.19},{"sentences":[{"text":"Yeah.","start":390.93,"end":391.33002,"sentiment":"neutral","sentiment_score":0.034228645265102386},{"text":"Well, you gotta have something to check through customs when you go through.","start":391.33002,"end":394.31,"sentiment":"neutral","sentiment_score":-0.011368301195593981},{"text":"Something to write off on the taxes.","start":395.57,"end":397.11002,"sentiment":"neutral","sentiment_score":-0.005104420440537589},{"text":"I will send you an email now.","start":401.32498,"end":403.00497,"sentiment":"neutral","sentiment_score":0.12707830114024027},{"text":"And then the only other request I have is I can send it to you again just through Hub twenty four, just the adviser ongoing agreement, if you're able to authorize that when you're sitting at the computer this afternoon.","start":403.00497,"end":415.76,"sentiment":"neutral","sentiment_score":0.09728876743465661}],"sentiment":"neutral","sentiment_score":0.06811483223539065,"num_words":68,"start":390.93,"end":415.76},{"sentences":[{"text":"No.","start":417.9,"end":418.4,"sentiment":"neutral","sentiment_score":-0.2534385621547699},{"text":"No.","start":419.18,"end":419.68,"sentiment":"neutral","sentiment_score":-0.2969343066215515},{"text":"That's okay.","start":419.9,"end":420.80002,"sentiment":"neutral","sentiment_score":-0.30397191643714905},{"text":"I forgive you.","start":422.46002,"end":423.6,"sentiment":"neutral","sentiment_score":-0.07310618336002032},{"text":"I will get cracking and get that email to you.","start":427.335,"end":429.255,"sentiment":"neutral","sentiment_score":0.22423477917909623}],"sentiment":"neutral","sentiment_score":0.05086544353295775,"num_words":17,"start":417.9,"end":429.255},{"sentences":[{"text":"Feel free to flick an answer back to me when you get that 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wait.","start":441.06,"end":445.63998,"sentiment":"positive","sentiment_score":0.5733306854963303}],"sentiment":"neutral","sentiment_score":0.146609450179723,"num_words":31,"start":429.255,"end":445.63998},{"sentences":[{"text":"Bye.","start":448.81998,"end":449.31998,"sentiment":"positive","sentiment_score":0.3791784644126892},{"text":"Bye.","start":449.62,"end":450.12,"sentiment":"neutral","sentiment_score":-0.09174619615077972}],"sentiment":"neutral","sentiment_score":0.14371613413095474,"num_words":2,"start":448.81998,"end":450.12}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Good afternoon. Russ speaking. Hi. Oh, I'm good. How are you, Lorissa? Okay. Sure. Rafael Molfe. 287177. 54 Kevin Avenue, Avalon Beach 2107. Mhmm. Yep. I think so. Yeah. Can't see why not. I'll have to figure it out. Yeah. I play with hedges, not not not hedge funds. So it's it's it's different ballgame for me. Yeah. I think I know where we yeah. I'm sure I've seen that before. I'll be able to do it. Yeah. Yeah. The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly. I've got a million things happening. But so, you know, you know, the biggest your phone and everything listens to you, then everyone's on to you. And it's that sent me all these insurance setups. And it yeah. And it has fun with AIA and everyone. And the same amount, like, I didn't dig too deep. So because, you know, I'm sure the policies are possibly different. But there's, like, $1,300,000. And when you added up, it was was, like, $25 a month a week or something. And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year. So you can see where the confusion comes from. Yeah. Yeah. Okay. Yeah. To be honest, I hadn't even really put much thought into it. I'd have to sit down and actually think about it, which would you mind sending me an email? And tonight, I promise I will look at it. And and we'll and I'll, yeah, nod about and figure out what the hell I'm doing. Because at this point, I'm like, just, yeah, running around like a headless truck. Yeah. You know, it's you probably you hear it all the time, I'm sure. Okay. Mhmm. Yeah. Yeah. Sweet. And, yeah, I think we start our own insurance company and go and sit in The Bahamas much easier. We could figure it out. I'm sure. I know I know some people who got that sort of money. I'll just hit hit them up. That bothered. Yeah. Doug, what's your business plan? Well, mate. On my ticket for The Bahamas, a lounge chair, and a a laptop just so it makes you look like you're doing something official. That's it. Exactly right. Yeah. That's it. Yeah. I did not do that already. Probably not. No. That's that's a better problem. Yeah. It's a barrel. Thanks, man. Appreciate it. You're good. Thank you so much. Have a great afternoon. I'll send you in The Bahamas in a few weeks. Too easy. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Good afternoon.\n\nRuss speaking. Hi. Oh, I'm good. How are you, Lorissa? Okay.\n\nSure. Rafael Molfe. 287177. 54 Kevin Avenue, Avalon Beach 2107. Mhmm.\n\nYep. I think so. Yeah. Can't see why not. I'll have to figure it out.\n\nYeah. I play with hedges, not not not hedge funds. So it's it's it's different ballgame for me. Yeah. I think I know where we yeah.\n\nI'm sure I've seen that before. I'll be able to do it. Yeah. Yeah. The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly.\n\nI've got a million things happening. But so, you know, you know, the biggest your phone and everything listens to you, then everyone's on to you. And it's that sent me all these insurance setups. And it yeah. And it has fun with AIA and everyone.\n\nAnd the same amount, like, I didn't dig too deep. So because, you know, I'm sure the policies are possibly different. But there's, like, $1,300,000. And when you added up, it was was, like, $25 a month a week or something. And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year.\n\nSo you can see where the confusion comes from. Yeah. Yeah. Okay. Yeah.\n\nTo be honest, I hadn't even really put much thought into it. I'd have to sit down and actually think about it, which would you mind sending me an email? And tonight, I promise I will look at it. And and we'll and I'll, yeah, nod about and figure out what the hell I'm doing. Because at this point, I'm like, just, yeah, running around like a headless truck.\n\nYeah. You know, it's you probably you hear it all the time, I'm sure. Okay. Mhmm. Yeah.\n\nYeah. Sweet. And, yeah, I think we start our own insurance company and go and sit in The Bahamas much easier. We could figure it out. I'm sure.\n\nI know I know some people who got that sort of money. I'll just hit hit them up. That bothered. Yeah. Doug, what's your business plan?\n\nWell, mate. On my ticket for The Bahamas, a lounge chair, and a a laptop just so it makes you look like you're doing something official. That's it. Exactly right. Yeah.\n\nThat's it. Yeah. I did not do that already. Probably not. No.\n\nThat's that's a better problem. Yeah. It's a barrel. Thanks, man. Appreciate it.\n\nYou're good. Thank you so much. Have a great afternoon. I'll send you in The Bahamas in a few weeks. Too easy.\n\nThat is right.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.050043657422065735},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.88,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.026235742960125208},{"text":"Thanks.","start":14.96,"end":15.46,"sentiment":"positive","sentiment_score":0.4630233347415924},{"text":"Please stay on the line.","start":15.815,"end":17.355,"sentiment":"neutral","sentiment_score":0.22929960191249849},{"text":"Good afternoon.","start":26.215,"end":26.855,"sentiment":"neutral","sentiment_score":0.30610643327236176}],"sentiment":"neutral","sentiment_score":0.1076619902253151,"num_words":25,"start":0.24,"end":26.855},{"sentences":[{"text":"Russ speaking.","start":26.855,"end":27.595,"sentiment":"neutral","sentiment_score":0.12284564226865768},{"text":"Hi.","start":28.960001,"end":29.460001,"sentiment":"neutral","sentiment_score":0.19023582339286804},{"text":"Oh, I'm good.","start":30.72,"end":31.36,"sentiment":"positive","sentiment_score":0.3878243863582611},{"text":"How are you, Lorissa?","start":31.36,"end":32.42,"sentiment":"neutral","sentiment_score":0.29899949580430984},{"text":"Okay.","start":33.84,"end":34.34,"sentiment":"neutral","sentiment_score":0.08068085461854935}],"sentiment":"neutral","sentiment_score":0.26146173680370505,"num_words":11,"start":26.855,"end":34.34},{"sentences":[{"text":"Sure.","start":42.16,"end":42.66,"sentiment":"neutral","sentiment_score":0.24797414243221283},{"text":"Rafael Molfe.","start":51.755,"end":52.735,"sentiment":"neutral","sentiment_score":0.012233173474669456},{"text":"287177.","start":52.955,"end":54.955,"sentiment":"neutral","sentiment_score":0.010454639792442322},{"text":"54 Kevin Avenue, Avalon Beach 2107.","start":54.955,"end":58.015,"sentiment":"neutral","sentiment_score":0.024799467685321968},{"text":"Mhmm.","start":77.205,"end":77.705,"sentiment":"neutral","sentiment_score":0.024476822465658188}],"sentiment":"neutral","sentiment_score":0.04146988706832582,"num_words":11,"start":42.16,"end":77.705},{"sentences":[{"text":"Yep.","start":116.21,"end":116.71,"sentiment":"neutral","sentiment_score":0.09614072740077972},{"text":"I think so.","start":122.77,"end":123.49,"sentiment":"neutral","sentiment_score":0.10260112831989925},{"text":"Yeah.","start":123.49,"end":123.81,"sentiment":"neutral","sentiment_score":-0.006145283579826355},{"text":"Can't see why not.","start":123.81,"end":124.77,"sentiment":"neutral","sentiment_score":-0.1621667593717575},{"text":"I'll have to figure it out.","start":124.77,"end":126.13,"sentiment":"neutral","sentiment_score":-0.061953967437148094}],"sentiment":"neutral","sentiment_score":-0.041506134221951166,"num_words":15,"start":116.21,"end":126.13},{"sentences":[{"text":"Yeah.","start":126.13,"end":126.63,"sentiment":"neutral","sentiment_score":0.018522577360272408},{"text":"I play with hedges, not not not hedge funds.","start":129.215,"end":132.895,"sentiment":"neutral","sentiment_score":-0.005244375103049808},{"text":"So it's it's it's different ballgame for me.","start":132.895,"end":136.355,"sentiment":"neutral","sentiment_score":0.017580988816916943},{"text":"Yeah.","start":144.78,"end":145.1,"sentiment":"neutral","sentiment_score":0.20041082799434665},{"text":"I think I know where we yeah.","start":145.1,"end":147.26001,"sentiment":"neutral","sentiment_score":0.1820802709886006}],"sentiment":"neutral","sentiment_score":0.06103630141856579,"num_words":26,"start":126.13,"end":147.26001},{"sentences":[{"text":"I'm sure I've seen that before.","start":147.26001,"end":148.8,"sentiment":"neutral","sentiment_score":0.23438414682944617},{"text":"I'll be able to do it.","start":149.1,"end":150.40001,"sentiment":"positive","sentiment_score":0.4102382908264796},{"text":"Yeah.","start":167.98,"end":168.48,"sentiment":"neutral","sentiment_score":0.02319602109491825},{"text":"Yeah.","start":181.58,"end":182.08,"sentiment":"neutral","sentiment_score":0.030571307986974716},{"text":"The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly.","start":186.405,"end":192.665,"sentiment":"neutral","sentiment_score":-0.042804832853700805}],"sentiment":"neutral","sentiment_score":0.07937812971303591,"num_words":37,"start":147.26001,"end":192.665},{"sentences":[{"text":"I've got a million things happening.","start":192.72499,"end":194.245,"sentiment":"neutral","sentiment_score":-0.10429673890272777},{"text":"But so, you know, you know, the biggest your phone and everything listens to you, then everyone's on to you.","start":194.245,"end":201.84,"sentiment":"neutral","sentiment_score":0.0205520061776042},{"text":"And it's that sent me all these insurance setups.","start":202.7,"end":210.16,"sentiment":"neutral","sentiment_score":-0.00046555201212565106},{"text":"And it yeah.","start":210.86,"end":212.46,"sentiment":"neutral","sentiment_score":0.14244088158011436},{"text":"And it has fun with AIA and everyone.","start":212.46,"end":214.96,"sentiment":"positive","sentiment_score":0.39220260083675385}],"sentiment":"neutral","sentiment_score":0.0727394168143687,"num_words":46,"start":192.72499,"end":214.96},{"sentences":[{"text":"And the same amount, like, I didn't dig too deep.","start":215.315,"end":218.515,"sentiment":"neutral","sentiment_score":0.028815960325300694},{"text":"So because, you know, I'm sure the policies are possibly different.","start":218.515,"end":221.975,"sentiment":"neutral","sentiment_score":-0.004605947401035915},{"text":"But there's, like, $1,300,000.","start":222.275,"end":225.635,"sentiment":"neutral","sentiment_score":-0.03495701192878187},{"text":"And when you added up, it was was, like, $25 a month a week or something.","start":225.635,"end":231.37999,"sentiment":"neutral","sentiment_score":-0.044809971237555146},{"text":"And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year.","start":231.37999,"end":237.78,"sentiment":"neutral","sentiment_score":0.032345683713044436}],"sentiment":"neutral","sentiment_score":0.0009671927790247625,"num_words":62,"start":215.315,"end":237.78},{"sentences":[{"text":"So you can see where the confusion comes from.","start":237.78,"end":242.84,"sentiment":"neutral","sentiment_score":-0.1316651850938797},{"text":"Yeah.","start":244.915,"end":245.415,"sentiment":"neutral","sentiment_score":0.15800383687019348},{"text":"Yeah.","start":254.11499,"end":254.61499,"sentiment":"neutral","sentiment_score":0.03215298801660538},{"text":"Okay.","start":264.44998,"end":264.94998,"sentiment":"neutral","sentiment_score":0.09149784594774246},{"text":"Yeah.","start":277.625,"end":278.125,"sentiment":"neutral","sentiment_score":-0.006630934774875641}],"sentiment":"neutral","sentiment_score":-0.06999714844501935,"num_words":13,"start":237.78,"end":278.125},{"sentences":[{"text":"To be honest, I hadn't even really put much thought into it.","start":287.9,"end":290.80002,"sentiment":"neutral","sentiment_score":-0.2804198016722997},{"text":"I'd have to sit down and actually think about it, which would you mind sending me an email?","start":292.30002,"end":297.58002,"sentiment":"neutral","sentiment_score":-0.07771875336766243},{"text":"And tonight, I promise I will look at it.","start":297.58002,"end":299.68,"sentiment":"neutral","sentiment_score":0.08169903730352719},{"text":"And and we'll and I'll, yeah, nod about and figure out what the hell I'm doing.","start":299.905,"end":305.125,"sentiment":"neutral","sentiment_score":-0.09745545301120728},{"text":"Because at this point, I'm like, just, yeah, running around like a headless truck.","start":305.505,"end":310.805,"sentiment":"neutral","sentiment_score":-0.18539893733603613}],"sentiment":"neutral","sentiment_score":-0.11860226399764634,"num_words":69,"start":287.9,"end":310.805},{"sentences":[{"text":"Yeah.","start":311.425,"end":311.925,"sentiment":"neutral","sentiment_score":-0.026782630011439323},{"text":"You know, it's you probably you hear it all the time, I'm sure.","start":313.03,"end":316.00998,"sentiment":"neutral","sentiment_score":-0.01431572179381664},{"text":"Okay.","start":321.03,"end":321.53,"sentiment":"neutral","sentiment_score":0.1368199735879898},{"text":"Mhmm.","start":326.55,"end":327.05,"sentiment":"neutral","sentiment_score":0.00963631086051464},{"text":"Yeah.","start":339.605,"end":340.105,"sentiment":"neutral","sentiment_score":-0.022851789370179176}],"sentiment":"neutral","sentiment_score":-0.005251912838395904,"num_words":17,"start":311.425,"end":340.105},{"sentences":[{"text":"Yeah.","start":345.19998,"end":345.69998,"sentiment":"neutral","sentiment_score":-0.018104560673236847},{"text":"Sweet.","start":352.87997,"end":353.37997,"sentiment":"positive","sentiment_score":0.5067781805992126},{"text":"And, yeah, I think we start our own insurance company and go and sit in The Bahamas much easier.","start":354.215,"end":361.115,"sentiment":"positive","sentiment_score":0.34900345614081935},{"text":"We could figure it out.","start":366.29498,"end":367.35,"sentiment":"neutral","sentiment_score":0.09235944598913193},{"text":"I'm sure.","start":367.43,"end":367.99,"sentiment":"neutral","sentiment_score":0.09113691747188568}],"sentiment":"neutral","sentiment_score":0.27727894112467766,"num_words":28,"start":345.19998,"end":367.99},{"sentences":[{"text":"I know I know some people who got that sort of money.","start":367.99,"end":371.11002,"sentiment":"neutral","sentiment_score":0.012150751426815987},{"text":"I'll just hit hit them up.","start":371.11002,"end":372.57,"sentiment":"neutral","sentiment_score":-0.04013560013845563},{"text":"That bothered.","start":372.95,"end":373.77002,"sentiment":"neutral","sentiment_score":-0.04311663471162319},{"text":"Yeah.","start":376.31,"end":376.81,"sentiment":"neutral","sentiment_score":0.10207134485244752},{"text":"Doug, what's your business plan?","start":377.11002,"end":378.71,"sentiment":"neutral","sentiment_score":0.05171022415161133}],"sentiment":"neutral","sentiment_score":0.006899408172242916,"num_words":26,"start":367.99,"end":378.71},{"sentences":[{"text":"Well, mate.","start":378.71,"end":379.53,"sentiment":"neutral","sentiment_score":0.05084044486284256},{"text":"On my ticket for The Bahamas, a lounge chair, and a a laptop just so it makes you look like you're doing something official.","start":380.15,"end":390.265,"sentiment":"neutral","sentiment_score":0.06802679124909143},{"text":"That's it.","start":394.565,"end":395.125,"sentiment":"neutral","sentiment_score":-0.00526524754241109},{"text":"Exactly right.","start":395.125,"end":396.12,"sentiment":"neutral","sentiment_score":0.016317876055836678},{"text":"Yeah.","start":397.47998,"end":397.8,"sentiment":"neutral","sentiment_score":0.04771706461906433}],"sentiment":"neutral","sentiment_score":0.0581982645596708,"num_words":31,"start":378.71,"end":397.8},{"sentences":[{"text":"That's it.","start":397.8,"end":398.54,"sentiment":"neutral","sentiment_score":0.07735352218151093},{"text":"Yeah.","start":416.035,"end":416.155,"sentiment":"neutral","sentiment_score":-0.030930496752262115},{"text":"I did not do that already.","start":416.155,"end":417.415,"sentiment":"neutral","sentiment_score":-0.10206347207228343},{"text":"Probably not.","start":417.635,"end":418.535,"sentiment":"neutral","sentiment_score":-0.188504196703434},{"text":"No.","start":418.835,"end":419.155,"sentiment":"neutral","sentiment_score":-0.28230956196784973}],"sentiment":"neutral","sentiment_score":-0.09566018668313821,"num_words":12,"start":397.8,"end":419.155},{"sentences":[{"text":"That's that's a better problem.","start":419.155,"end":421.01498,"sentiment":"neutral","sentiment_score":-0.2798276513814926},{"text":"Yeah.","start":422.00998,"end":422.16998,"sentiment":"neutral","sentiment_score":-0.061718180775642395},{"text":"It's a barrel.","start":422.16998,"end":422.99,"sentiment":"neutral","sentiment_score":-0.09705608834822972},{"text":"Thanks, man.","start":423.77,"end":424.66998,"sentiment":"neutral","sentiment_score":0.2938256859779358},{"text":"Appreciate it.","start":424.72998,"end":425.78998,"sentiment":"positive","sentiment_score":0.43367139995098114}],"sentiment":"neutral","sentiment_score":-0.02284850237461237,"num_words":13,"start":419.155,"end":425.78998},{"sentences":[{"text":"You're good.","start":432.25,"end":434.33,"sentiment":"neutral","sentiment_score":0.14462541043758392},{"text":"Thank you so much.","start":434.33,"end":435.21,"sentiment":"positive","sentiment_score":0.602298840880394},{"text":"Have a great afternoon.","start":435.21,"end":436.19,"sentiment":"positive","sentiment_score":0.5671518892049789},{"text":"I'll send you in The Bahamas in a few weeks.","start":438.055,"end":440.875,"sentiment":"neutral","sentiment_score":0.12432887963950634},{"text":"Too easy.","start":445.89502,"end":446.635,"sentiment":"positive","sentiment_score":0.5583112239837646}],"sentiment":"neutral","sentiment_score":0.3330438629808751,"num_words":22,"start":432.25,"end":446.635},{"sentences":[{"text":"That is right.","start":447.095,"end":447.995,"sentiment":"positive","sentiment_score":0.6333366632461548}],"sentiment":"positive","sentiment_score":0.6333366632461548,"num_words":3,"start":447.095,"end":447.995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Larissa Archie Financial.\n\nChannel 1: Thanks. Please stay on the line.\n\nChannel 0: It's a frozen baby.\n\nChannel 1: Good afternoon. Russ speaking.\n\nChannel 0: Hi, Rafael. Larissa\n\nChannel 1: Hi.\n\nChannel 0: from OQ. How are you going?\n\nChannel 1: Oh, I'm good. How are you, Lorissa?\n\nChannel 0: Yeah. Good. Sorry\n\nChannel 1: Okay.\n\nChannel 0: for the random phone call on a Wednesday afternoon. Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago.\n\nChannel 1: Sure.\n\nChannel 0: Cool. Before I jump into it, I do wanna let you know that our call is recorded. And if I can, just can you confirm security for me, full name, date of birth, address?\n\nChannel 1: Rafael Molfe. 287177. 54 Kevin Avenue, Avalon Beach 2107.\n\nChannel 0: Fantastic. So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well.\n\nChannel 1: Mhmm.\n\nChannel 0: It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options. And I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you. For me to obviously be able to consider that, what I need is a mortgage statement. And I before I just sent you an email being like, hey. Can you send because this?\n\nI figured I'd just jump on the phone, have a quick chat with you, and and go from there.\n\nChannel 1: Yep.\n\nChannel 0: So if I flick you an email and ask for a mortgage statement, is that something you can pop through to me?\n\nChannel 1: I think so. Yeah. Can't see why not. I'll have to figure\n\nChannel 0: Yeah.\n\nChannel 1: it out. Yeah. I play with hedges, not not not hedge funds. So it's it's it's different ballgame for me.\n\nChannel 0: Yeah. I'm sure you can do it. It should just be a matter of logging on to the bank and grabbing a statement, hopefully.\n\nChannel 1: Yeah. I think I know where we yeah. I'm sure I've seen that before. I'll be able to do it.\n\nChannel 0: Cool. Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently\n\nChannel 1: Yeah.\n\nChannel 0: currently, you've got the 1Point34 blah blah blah. If we rewrite the policy for, say, like, 1Point25\n\nChannel 1: Yeah.\n\nChannel 0: oh, come on. Load for me. Don't be silly.\n\nChannel 1: The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly. I've got a million things happening. But so, you know, you know, the biggest your phone and everything listens to you, then\n\nChannel 0: Yeah.\n\nChannel 1: everyone's on to you. And it's\n\nChannel 0: Yeah.\n\nChannel 1: that sent me all these insurance setups. And\n\nChannel 0: That's\n\nChannel 1: it\n\nChannel 0: so funny.\n\nChannel 1: yeah. And it has fun with AIA and everyone.\n\nChannel 0: Yep.\n\nChannel 1: And the same amount, like, I didn't dig too deep. So because, you know, I'm sure the policies\n\nChannel 0: Yeah.\n\nChannel 1: are possibly different. But there's, like, $1,300,000. And when you added up, it was was, like, $25 a month a week or something. And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year.\n\nChannel 0: Absolutely.\n\nChannel 1: So you can see where the confusion comes from.\n\nChannel 0: Absolutely.\n\nChannel 1: Yeah.\n\nChannel 0: Rewriting the policy, like, 1.25. I I I looked at one point I will look at one, one point two five, and 1.2.\n\nChannel 1: Yeah.\n\nChannel 0: 1.25, we're looking at, like, $2,300. 1 mil, we were looking at I think it's just under a mil just under $1,000 a year.\n\nChannel 1: Okay.\n\nChannel 0: So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years.\n\nChannel 1: Yeah.\n\nChannel 0: So where do you feel after we spoke that you're kind of sitting benefit wise?\n\nChannel 1: To be honest, I hadn't even really put much thought into it. I'd have to sit down and actually think about it, which would you mind sending me an email? And tonight, I promise I will look at it. And\n\nChannel 0: Yes.\n\nChannel 1: and we'll and I'll, yeah, nod about and figure out what the hell I'm doing. Because at this\n\nChannel 0: I\n\nChannel 1: point,\n\nChannel 0: can.\n\nChannel 1: I'm like, just, yeah, running around like a headless\n\nChannel 0: Add the\n\nChannel 1: truck.\n\nChannel 0: chicken? Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: No.\n\nChannel 1: You\n\nChannel 0: I\n\nChannel 1: know,\n\nChannel 0: can\n\nChannel 1: it's\n\nChannel 0: do that.\n\nChannel 1: you probably you hear it all the time, I'm sure.\n\nChannel 0: I sure would do, and that's absolutely okay. I can I'll send you an\n\nChannel 1: Okay.\n\nChannel 0: email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed.\n\nChannel 1: Mhmm.\n\nChannel 0: It'll just be I'm not giving you, like, a a verified amount. It's just like a estimated range because, obviously, depending on the provider we end up going with will depend on the range and stuff like that, but it's\n\nChannel 1: Yeah.\n\nChannel 0: a rough guide. Because each provider does have slightly different things and everything.\n\nChannel 1: Yeah.\n\nChannel 0: So it just give us a kind of bridge to that side, so I will get that sent out to you. Okay?\n\nChannel 1: Sweet. And,\n\nChannel 0: Perfect.\n\nChannel 1: yeah, I think we start our own insurance company and go and sit in The Bahamas much easier.\n\nChannel 0: You got a few billion dollars to to start a hedge fund and go from there?\n\nChannel 1: We could figure it out. I'm sure.\n\nChannel 0: I'm\n\nChannel 1: I\n\nChannel 0: sure we\n\nChannel 1: know\n\nChannel 0: could.\n\nChannel 1: I know some people who got that sort of money. I'll just hit hit them up. That bothered.\n\nChannel 0: Yeah. We got this under control.\n\nChannel 1: Yeah. Doug, what's your business plan? Well, mate.\n\nChannel 0: The\n\nChannel 1: On\n\nChannel 0: Bahamas.\n\nChannel 1: my ticket\n\nChannel 0: That\n\nChannel 1: for\n\nChannel 0: that's\n\nChannel 1: The Bahamas,\n\nChannel 0: it.\n\nChannel 1: a lounge\n\nChannel 0: Few cocktails.\n\nChannel 1: chair, and\n\nChannel 0: Were\n\nChannel 1: a\n\nChannel 0: you alright?\n\nChannel 1: a laptop just so it makes you look like you're doing something official.\n\nChannel 0: Yeah. Well, you gotta have something to check through customs when you go through.\n\nChannel 1: That's it. Exactly\n\nChannel 0: Something\n\nChannel 1: right.\n\nChannel 0: to write off on the taxes.\n\nChannel 1: Yeah. That's it.\n\nChannel 0: I will send you an email now. And then the only other request I have is I can send it to you again just through Hub twenty four, just the adviser ongoing agreement, if you're able to authorize that when you're sitting at the computer this afternoon.\n\nChannel 1: Yeah. I did not do that already. Probably\n\nChannel 0: No.\n\nChannel 1: not. No. That's\n\nChannel 0: No. That's\n\nChannel 1: that's a better\n\nChannel 0: okay.\n\nChannel 1: problem. Yeah. It's a\n\nChannel 0: I\n\nChannel 1: barrel.\n\nChannel 0: forgive you.\n\nChannel 1: Thanks, man. Appreciate it.\n\nChannel 0: I will get cracking and get that email to you. Feel free to flick an answer back to me when you get that shot, and I'll\n\nChannel 1: You're\n\nChannel 0: keep digging once I get your answer.\n\nChannel 1: good. Thank you so much. Have a great afternoon.\n\nChannel 0: Yeah. You too. Bye.\n\nChannel 1: I'll send you in The Bahamas in a few weeks.\n\nChannel 0: Oh, I can't wait.\n\nChannel 1: Too easy. That is right.\n\nChannel 0: Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.050043657422065735},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.88,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.026235742960125208}],"sentiment":"neutral","sentiment_score":0.027636208516709945,"channel":1,"num_words":17,"start":0.24,"end":5.2999997},{"sentences":[{"text":"Larissa Archie Financial.","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":0.042127658923467}],"sentiment":"neutral","sentiment_score":0.042127658923467,"channel":0,"num_words":3,"start":8.88,"end":10.179999},{"sentences":[{"text":"Thanks.","start":14.96,"end":15.46,"sentiment":"positive","sentiment_score":0.4630233347415924},{"text":"Please stay on the line.","start":15.815,"end":17.355,"sentiment":"neutral","sentiment_score":0.22929960191249849}],"sentiment":"neutral","sentiment_score":0.26825355738401413,"channel":1,"num_words":6,"start":14.96,"end":17.355},{"sentences":[{"text":"It's a frozen baby.","start":22.735,"end":24.035,"sentiment":"neutral","sentiment_score":0.05330588202923536}],"sentiment":"neutral","sentiment_score":0.05330588202923536,"channel":0,"num_words":4,"start":22.735,"end":24.035},{"sentences":[{"text":"Good afternoon.","start":26.215,"end":26.855,"sentiment":"neutral","sentiment_score":0.30610643327236176},{"text":"Russ speaking.","start":26.855,"end":27.595,"sentiment":"neutral","sentiment_score":0.12284564226865768}],"sentiment":"neutral","sentiment_score":0.21447603777050972,"channel":1,"num_words":4,"start":26.215,"end":27.595},{"sentences":[{"text":"Hi, Rafael.","start":28.07,"end":28.949999,"sentiment":"neutral","sentiment_score":0.10638613626360893},{"text":"Larissa","start":28.949999,"end":29.35,"sentiment":"neutral","sentiment_score":0.07238341122865677}],"sentiment":"neutral","sentiment_score":0.09505189458529155,"channel":0,"num_words":3,"start":28.07,"end":29.35},{"sentences":[{"text":"Hi.","start":28.960001,"end":29.460001,"sentiment":"neutral","sentiment_score":0.19023582339286804}],"sentiment":"neutral","sentiment_score":0.19023582339286804,"channel":1,"num_words":1,"start":28.960001,"end":29.460001},{"sentences":[{"text":"from OQ.","start":29.35,"end":29.99,"sentiment":"neutral","sentiment_score":0.17756035178899765},{"text":"How are you going?","start":29.99,"end":30.89,"sentiment":"neutral","sentiment_score":0.2411940060555935}],"sentiment":"neutral","sentiment_score":0.2199827879667282,"channel":0,"num_words":6,"start":29.35,"end":30.89},{"sentences":[{"text":"Oh, I'm good.","start":30.72,"end":31.36,"sentiment":"positive","sentiment_score":0.3878243863582611},{"text":"How are you, Lorissa?","start":31.36,"end":32.42,"sentiment":"neutral","sentiment_score":0.29899949580430984}],"sentiment":"positive","sentiment_score":0.33706730604171753,"channel":1,"num_words":7,"start":30.72,"end":32.42},{"sentences":[{"text":"Yeah.","start":32.79,"end":33.19,"sentiment":"neutral","sentiment_score":0.20492905378341675},{"text":"Good.","start":33.19,"end":33.67,"sentiment":"neutral","sentiment_score":0.27622324228286743},{"text":"Sorry","start":33.67,"end":33.989998,"sentiment":"neutral","sentiment_score":0.11251083016395567}],"sentiment":"neutral","sentiment_score":0.1978877087434133,"channel":0,"num_words":3,"start":32.79,"end":33.989998},{"sentences":[{"text":"Okay.","start":33.84,"end":34.34,"sentiment":"neutral","sentiment_score":0.08068085461854935}],"sentiment":"neutral","sentiment_score":0.08068085461854935,"channel":1,"num_words":1,"start":33.84,"end":34.34},{"sentences":[{"text":"for the random phone call on a Wednesday afternoon.","start":33.989998,"end":36.71,"sentiment":"neutral","sentiment_score":0.07498807377285427},{"text":"Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago.","start":36.71,"end":41.05,"sentiment":"neutral","sentiment_score":0.08979669879925878}],"sentiment":"neutral","sentiment_score":0.0850367836122002,"channel":0,"num_words":28,"start":33.989998,"end":41.05},{"sentences":[{"text":"Sure.","start":42.16,"end":42.66,"sentiment":"neutral","sentiment_score":0.24797414243221283}],"sentiment":"neutral","sentiment_score":0.24797414243221283,"channel":1,"num_words":1,"start":42.16,"end":42.66},{"sentences":[{"text":"Cool.","start":43.535,"end":44.035,"sentiment":"neutral","sentiment_score":0.29128414392471313},{"text":"Before I jump into it, I do wanna let you know that our call is recorded.","start":44.815,"end":47.635002,"sentiment":"neutral","sentiment_score":0.11765144811943173},{"text":"And if I can, just can you confirm security for me, full name, date of birth, address?","start":47.935,"end":51.155,"sentiment":"neutral","sentiment_score":0.06662516383563771}],"sentiment":"neutral","sentiment_score":0.0972451499718077,"channel":0,"num_words":34,"start":43.535,"end":51.155},{"sentences":[{"text":"Rafael Molfe.","start":51.755,"end":52.735,"sentiment":"neutral","sentiment_score":0.012233173474669456},{"text":"287177.","start":52.955,"end":54.955,"sentiment":"neutral","sentiment_score":0.010454639792442322},{"text":"54 Kevin Avenue, Avalon Beach 2107.","start":54.955,"end":58.015,"sentiment":"neutral","sentiment_score":0.024799467685321968}],"sentiment":"neutral","sentiment_score":0.020413088094857004,"channel":1,"num_words":9,"start":51.755,"end":58.015},{"sentences":[{"text":"Fantastic.","start":58.94,"end":59.44,"sentiment":"positive","sentiment_score":0.520728588104248},{"text":"So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well.","start":60.539997,"end":76.665,"sentiment":"neutral","sentiment_score":0.09688667284155433}],"sentiment":"neutral","sentiment_score":0.1063053820696142,"channel":0,"num_words":45,"start":58.94,"end":76.665},{"sentences":[{"text":"Mhmm.","start":77.205,"end":77.705,"sentiment":"neutral","sentiment_score":0.024476822465658188}],"sentiment":"neutral","sentiment_score":0.024476822465658188,"channel":1,"num_words":1,"start":77.205,"end":77.705},{"sentences":[{"text":"It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options.","start":77.285,"end":83.145004,"sentiment":"neutral","sentiment_score":0.009949349882927809},{"text":"And I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you.","start":84.9,"end":99.575,"sentiment":"neutral","sentiment_score":0.05648745698854327},{"text":"For me to obviously be able to consider that, what I need is a mortgage statement.","start":101.155,"end":105.175,"sentiment":"neutral","sentiment_score":0.032372792484238744},{"text":"And I before I just sent you an email being like, hey.","start":105.555,"end":107.715,"sentiment":"neutral","sentiment_score":0.025237145212789375},{"text":"Can you send because this?","start":107.715,"end":109.979996,"sentiment":"neutral","sentiment_score":0.013008645921945571}],"sentiment":"neutral","sentiment_score":0.032770570543295935,"channel":0,"num_words":106,"start":77.285,"end":109.979996},{"sentences":[{"text":"I figured I'd just jump on the phone, have a quick chat with you, and and go from there.","start":109.979996,"end":115.76,"sentiment":"neutral","sentiment_score":0.059397454912725245}],"sentiment":"neutral","sentiment_score":0.059397454912725245,"channel":0,"num_words":19,"start":109.979996,"end":115.76},{"sentences":[{"text":"Yep.","start":116.21,"end":116.71,"sentiment":"neutral","sentiment_score":0.09614072740077972}],"sentiment":"neutral","sentiment_score":0.09614072740077972,"channel":1,"num_words":1,"start":116.21,"end":116.71},{"sentences":[{"text":"So if I flick you an email and ask for a mortgage statement, is that something you can pop through to me?","start":117.18,"end":121.425,"sentiment":"neutral","sentiment_score":0.06555287658490917}],"sentiment":"neutral","sentiment_score":0.06555287658490917,"channel":0,"num_words":22,"start":117.18,"end":121.425},{"sentences":[{"text":"I think so.","start":122.77,"end":123.49,"sentiment":"neutral","sentiment_score":0.10260112831989925},{"text":"Yeah.","start":123.49,"end":123.81,"sentiment":"neutral","sentiment_score":-0.006145283579826355},{"text":"Can't see why not.","start":123.81,"end":124.77,"sentiment":"neutral","sentiment_score":-0.1621667593717575},{"text":"I'll have to figure","start":124.77,"end":125.49,"sentiment":"neutral","sentiment_score":-0.07346254587173462}],"sentiment":"neutral","sentiment_score":-0.05340492663284143,"channel":1,"num_words":12,"start":122.77,"end":125.49},{"sentences":[{"text":"Yeah.","start":125.425,"end":125.925,"sentiment":"neutral","sentiment_score":-0.041883647441864014}],"sentiment":"neutral","sentiment_score":-0.041883647441864014,"channel":0,"num_words":1,"start":125.425,"end":125.925},{"sentences":[{"text":"it out.","start":125.49,"end":126.13,"sentiment":"neutral","sentiment_score":-0.038936810567975044},{"text":"Yeah.","start":126.13,"end":126.63,"sentiment":"neutral","sentiment_score":0.018522577360272408},{"text":"I play with hedges, not not not hedge funds.","start":129.215,"end":132.895,"sentiment":"neutral","sentiment_score":-0.005244375103049808},{"text":"So it's it's it's different ballgame for me.","start":132.895,"end":136.355,"sentiment":"neutral","sentiment_score":0.017580988816916943}],"sentiment":"neutral","sentiment_score":0.0017048745416104794,"channel":1,"num_words":20,"start":125.49,"end":136.355},{"sentences":[{"text":"Yeah.","start":136.9,"end":137.4,"sentiment":"neutral","sentiment_score":0.2285219430923462},{"text":"I'm sure you can do it.","start":138.26,"end":140.2,"sentiment":"positive","sentiment_score":0.4868215372165044},{"text":"It should just be a matter of logging on to the bank and grabbing a statement, hopefully.","start":140.26,"end":144.12,"sentiment":"positive","sentiment_score":0.35038546078345356}],"sentiment":"positive","sentiment_score":0.3794168333212535,"channel":0,"num_words":24,"start":136.9,"end":144.12},{"sentences":[{"text":"Yeah.","start":144.78,"end":145.1,"sentiment":"neutral","sentiment_score":0.20041082799434665},{"text":"I think I know where we yeah.","start":145.1,"end":147.26001,"sentiment":"neutral","sentiment_score":0.1820802709886006},{"text":"I'm sure I've seen that before.","start":147.26001,"end":148.8,"sentiment":"neutral","sentiment_score":0.23438414682944617},{"text":"I'll be able to do it.","start":149.1,"end":150.40001,"sentiment":"positive","sentiment_score":0.4102382908264796}],"sentiment":"neutral","sentiment_score":0.2671353675425053,"channel":1,"num_words":20,"start":144.78,"end":150.40001},{"sentences":[{"text":"Cool.","start":151.08499,"end":151.58499,"sentiment":"positive","sentiment_score":0.4591896831989288},{"text":"Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently","start":154.125,"end":167.43,"sentiment":"neutral","sentiment_score":0.25205841699713155}],"sentiment":"neutral","sentiment_score":0.25736947510486996,"channel":0,"num_words":39,"start":151.08499,"end":167.43},{"sentences":[{"text":"Yeah.","start":167.98,"end":168.48,"sentiment":"neutral","sentiment_score":0.02319602109491825}],"sentiment":"neutral","sentiment_score":0.02319602109491825,"channel":1,"num_words":1,"start":167.98,"end":168.48},{"sentences":[{"text":"currently, you've got the 1Point34 blah blah blah.","start":169.81,"end":173.03,"sentiment":"neutral","sentiment_score":-0.03363702562637627},{"text":"If we rewrite the policy for, say, like, 1Point25","start":175.81,"end":181.22499,"sentiment":"neutral","sentiment_score":0.006663757428112958}],"sentiment":"neutral","sentiment_score":-0.012301316950470209,"channel":0,"num_words":17,"start":169.81,"end":181.22499},{"sentences":[{"text":"Yeah.","start":181.58,"end":182.08,"sentiment":"neutral","sentiment_score":0.030571307986974716}],"sentiment":"neutral","sentiment_score":0.030571307986974716,"channel":1,"num_words":1,"start":181.58,"end":182.08},{"sentences":[{"text":"oh, come on.","start":183.765,"end":184.485,"sentiment":"neutral","sentiment_score":0.04195569952329},{"text":"Load for me.","start":184.485,"end":185.125,"sentiment":"neutral","sentiment_score":0.08803818002343178},{"text":"Don't be silly.","start":185.125,"end":186.105,"sentiment":"neutral","sentiment_score":-0.08345022549231847}],"sentiment":"neutral","sentiment_score":0.015514551351467768,"channel":0,"num_words":9,"start":183.765,"end":186.105},{"sentences":[{"text":"The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly.","start":186.405,"end":192.665,"sentiment":"neutral","sentiment_score":-0.042804832853700805},{"text":"I've got a million things happening.","start":192.72499,"end":194.245,"sentiment":"neutral","sentiment_score":-0.10429673890272777},{"text":"But so, you know, you know, the biggest your phone and everything listens to you, then","start":194.245,"end":200.3,"sentiment":"neutral","sentiment_score":0.009028446627780795}],"sentiment":"neutral","sentiment_score":-0.03257414317793316,"channel":1,"num_words":45,"start":186.405,"end":200.3},{"sentences":[{"text":"Yeah.","start":200.27,"end":200.77,"sentiment":"neutral","sentiment_score":0.02453695982694626}],"sentiment":"neutral","sentiment_score":0.02453695982694626,"channel":0,"num_words":1,"start":200.27,"end":200.77},{"sentences":[{"text":"everyone's on to you.","start":200.3,"end":201.84,"sentiment":"neutral","sentiment_score":0.06664624437689781},{"text":"And it's","start":202.7,"end":203.26,"sentiment":"neutral","sentiment_score":0.04224691726267338}],"sentiment":"neutral","sentiment_score":0.058513135338823,"channel":1,"num_words":6,"start":200.3,"end":203.26},{"sentences":[{"text":"Yeah.","start":203.125,"end":203.625,"sentiment":"neutral","sentiment_score":0.023780928924679756}],"sentiment":"neutral","sentiment_score":0.023780928924679756,"channel":0,"num_words":1,"start":203.125,"end":203.625},{"sentences":[{"text":"that sent me all these insurance 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funny.","start":211.44499,"end":212.185,"sentiment":"neutral","sentiment_score":0.20008939504623413}],"sentiment":"neutral","sentiment_score":0.20008939504623413,"channel":0,"num_words":2,"start":211.44499,"end":212.185},{"sentences":[{"text":"yeah.","start":212.22,"end":212.46,"sentiment":"neutral","sentiment_score":0.2589437961578369},{"text":"And it has fun with AIA and everyone.","start":212.46,"end":214.96,"sentiment":"positive","sentiment_score":0.39220260083675385}],"sentiment":"positive","sentiment_score":0.37739606698354083,"channel":1,"num_words":9,"start":212.22,"end":214.96},{"sentences":[{"text":"Yep.","start":214.59,"end":215.09,"sentiment":"neutral","sentiment_score":0.07319502532482147}],"sentiment":"neutral","sentiment_score":0.07319502532482147,"channel":0,"num_words":1,"start":214.59,"end":215.09},{"sentences":[{"text":"And the same amount, like, I didn't dig too deep.","start":215.315,"end":218.515,"sentiment":"neutral","sentiment_score":0.028815960325300694},{"text":"So because, you know, I'm sure the policies","start":218.515,"end":220.835,"sentiment":"neutral","sentiment_score":0.007559264777228236}],"sentiment":"neutral","sentiment_score":0.019368540081712935,"channel":1,"num_words":18,"start":215.315,"end":220.835},{"sentences":[{"text":"Yeah.","start":220.5975,"end":221.0975,"sentiment":"neutral","sentiment_score":-0.005986770614981651}],"sentiment":"neutral","sentiment_score":-0.005986770614981651,"channel":0,"num_words":1,"start":220.5975,"end":221.0975},{"sentences":[{"text":"are possibly different.","start":220.835,"end":221.975,"sentiment":"neutral","sentiment_score":-0.03704651320974032},{"text":"But there's, like, $1,300,000.","start":222.275,"end":225.635,"sentiment":"neutral","sentiment_score":-0.03495701192878187},{"text":"And when you added up, it was was, like, $25 a month a week or something.","start":225.635,"end":231.37999,"sentiment":"neutral","sentiment_score":-0.044809971237555146},{"text":"And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year.","start":231.37999,"end":237.78,"sentiment":"neutral","sentiment_score":0.032345683713044436}],"sentiment":"neutral","sentiment_score":-0.0065606311175294895,"channel":1,"num_words":44,"start":220.835,"end":237.78},{"sentences":[{"text":"Absolutely.","start":237.565,"end":238.065,"sentiment":"neutral","sentiment_score":0.10942232608795166}],"sentiment":"neutral","sentiment_score":0.10942232608795166,"channel":0,"num_words":1,"start":237.565,"end":238.065},{"sentences":[{"text":"So you can see where the confusion comes 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a better","start":419.955,"end":420.51498,"sentiment":"negative","sentiment_score":-0.342928409576416}],"sentiment":"negative","sentiment_score":-0.342928409576416,"channel":1,"num_words":3,"start":419.955,"end":420.51498},{"sentences":[{"text":"okay.","start":420.30002,"end":420.80002,"sentiment":"neutral","sentiment_score":-0.2585747241973877}],"sentiment":"neutral","sentiment_score":-0.2585747241973877,"channel":0,"num_words":1,"start":420.30002,"end":420.80002},{"sentences":[{"text":"problem.","start":420.51498,"end":421.01498,"sentiment":"neutral","sentiment_score":-0.13512806594371796},{"text":"Yeah.","start":422.00998,"end":422.16998,"sentiment":"neutral","sentiment_score":-0.061718180775642395},{"text":"It's a","start":422.16998,"end":422.49,"sentiment":"neutral","sentiment_score":-0.08971031755208969}],"sentiment":"neutral","sentiment_score":-0.09406672045588493,"channel":1,"num_words":4,"start":420.51498,"end":422.49},{"sentences":[{"text":"I","start":422.46002,"end":422.7,"sentiment":"neutral","sentiment_score":-0.07341606914997101}],"sentiment":"neutral","sentiment_score":-0.07341606914997101,"channel":0,"num_words":1,"start":422.46002,"end":422.7},{"sentences":[{"text":"barrel.","start":422.49,"end":422.99,"sentiment":"neutral","sentiment_score":-0.1117476299405098}],"sentiment":"neutral","sentiment_score":-0.1117476299405098,"channel":1,"num_words":1,"start":422.49,"end":422.99},{"sentences":[{"text":"forgive you.","start":422.7,"end":423.6,"sentiment":"neutral","sentiment_score":-0.07295124046504498}],"sentiment":"neutral","sentiment_score":-0.07295124046504498,"channel":0,"num_words":2,"start":422.7,"end":423.6},{"sentences":[{"text":"Thanks, man.","start":423.77,"end":424.66998,"sentiment":"neutral","sentiment_score":0.2938256859779358},{"text":"Appreciate it.","start":424.72998,"end":425.78998,"sentiment":"positive","sentiment_score":0.43367139995098114}],"sentiment":"positive","sentiment_score":0.36374854296445847,"channel":1,"num_words":4,"start":423.77,"end":425.78998},{"sentences":[{"text":"I will get cracking and get that email to you.","start":427.335,"end":429.255,"sentiment":"neutral","sentiment_score":0.22423477917909623},{"text":"Feel free to flick an answer back to me when you get that shot, and I'll","start":429.255,"end":432.295,"sentiment":"neutral","sentiment_score":0.11030796309933066}],"sentiment":"neutral","sentiment_score":0.15412596928385588,"channel":0,"num_words":26,"start":427.335,"end":432.295},{"sentences":[{"text":"You're","start":432.25,"end":432.75,"sentiment":"neutral","sentiment_score":-0.08166992664337158}],"sentiment":"neutral","sentiment_score":-0.08166992664337158,"channel":1,"num_words":1,"start":432.25,"end":432.75},{"sentences":[{"text":"keep digging once I get your answer.","start":432.295,"end":434.075,"sentiment":"neutral","sentiment_score":-0.026755362216915404}],"sentiment":"neutral","sentiment_score":-0.026755362216915404,"channel":0,"num_words":7,"start":432.295,"end":434.075},{"sentences":[{"text":"good.","start":434.16998,"end":434.33,"sentiment":"positive","sentiment_score":0.37092074751853943},{"text":"Thank you so much.","start":434.33,"end":435.21,"sentiment":"positive","sentiment_score":0.602298840880394},{"text":"Have a great afternoon.","start":435.21,"end":436.19,"sentiment":"positive","sentiment_score":0.5671518892049789}],"sentiment":"positive","sentiment_score":0.5609692964288924,"channel":1,"num_words":9,"start":434.16998,"end":436.19},{"sentences":[{"text":"Yeah.","start":436.615,"end":437.015,"sentiment":"neutral","sentiment_score":0.20018985867500305},{"text":"You too.","start":437.015,"end":437.675,"sentiment":"neutral","sentiment_score":0.17560316622257233},{"text":"Bye.","start":437.975,"end":438.475,"sentiment":"neutral","sentiment_score":0.12253414839506148}],"sentiment":"neutral","sentiment_score":0.1684825848788023,"channel":0,"num_words":4,"start":436.615,"end":438.475},{"sentences":[{"text":"I'll send you in The Bahamas in a few weeks.","start":438.055,"end":440.875,"sentiment":"neutral","sentiment_score":0.12432887963950634}],"sentiment":"neutral","sentiment_score":0.12432887963950634,"channel":1,"num_words":10,"start":438.055,"end":440.875},{"sentences":[{"text":"Oh, I can't wait.","start":441.06,"end":445.63998,"sentiment":"positive","sentiment_score":0.5733306854963303}],"sentiment":"positive","sentiment_score":0.5733306854963303,"channel":0,"num_words":4,"start":441.06,"end":445.63998},{"sentences":[{"text":"Too easy.","start":445.89502,"end":446.635,"sentiment":"positive","sentiment_score":0.5583112239837646},{"text":"That is right.","start":447.095,"end":447.995,"sentiment":"positive","sentiment_score":0.6333366632461548}],"sentiment":"positive","sentiment_score":0.6033264875411988,"channel":1,"num_words":5,"start":445.89502,"end":447.995},{"sentences":[{"text":"Bye.","start":448.81998,"end":449.31998,"sentiment":"positive","sentiment_score":0.3791784644126892},{"text":"Bye.","start":449.62,"end":450.12,"sentiment":"neutral","sentiment_score":-0.09174619615077972}],"sentiment":"neutral","sentiment_score":0.14371613413095474,"channel":0,"num_words":2,"start":448.81998,"end":450.12}]},"summary":{"result":"success","short":"A representative from OQ calls a customer named Larissa Archie Financial to discuss their mortgage strategy. The representative asks for a mortgage statement and explains that they can use it to negotiate with other insurance providers. The customer agrees to send the statement and the representative promises to send an email with more information."},"intents":{"segments":[{"text":"Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently Yeah.","start_word":399,"end_word":437,"intents":[{"intent":"Clarify policy options","confidence_score":0.012986995}]},{"text":"Rewriting the policy, like, 1.25.","start_word":615,"end_word":619,"intents":[{"intent":"Rewrite policy","confidence_score":0.08914998},{"intent":"Review policy","confidence_score":0.0102682905}]},{"text":"1.25, we're looking at, like, $2,300. 1 mil, we were looking at I think it's just under a mil just under $1,000 a year. Okay. So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years. Yeah.","start_word":639,"end_word":704,"intents":[{"intent":"Review 1.3 amounts","confidence_score":0.005279443}]},{"text":"So where do you feel after we spoke that you're kind of sitting benefit wise?","start_word":705,"end_word":719,"intents":[{"intent":"Determine benefit level","confidence_score":0.019593308}]},{"text":"I can I'll send you an Okay. email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed. Mhmm.","start_word":823,"end_word":849,"intents":[{"intent":"Send email","confidence_score":0.00044876806},{"intent":"Review mortgage documents","confidence_score":0.03926357}]},{"text":"It'll just be I'm not giving you, like, a a verified amount.","start_word":850,"end_word":861,"intents":[{"intent":"Verify amount","confidence_score":0.089095265}]},{"text":"Doug, what's your business plan? Well, mate. The On Bahamas. my ticket That for that's The Bahamas, it. a lounge Few cocktails. chair, and Were a you alright? a laptop just so it makes you look like you're doing something official. Yeah.","start_word":1002,"end_word":1043,"intents":[{"intent":"Collect customer information","confidence_score":0.00004152903}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Larissa Archie Financial.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.031879499554634094},{"text":"Thanks.","start_word":20,"end_word":20,"sentiment":"positive","sentiment_score":0.4630233347415924},{"text":"Please stay on the line. It's a frozen baby. Good afternoon. Russ speaking. Hi, Rafael. Larissa Hi. from OQ. How are you going?","start_word":21,"end_word":43,"sentiment":"neutral","sentiment_score":0.15820184350013733},{"text":"Oh, I'm good.","start_word":44,"end_word":46,"sentiment":"positive","sentiment_score":0.3876663744449615},{"text":"How are you, Lorissa? Yeah. Good. Sorry Okay. for the random phone call on a Wednesday afternoon. Just thought I'd quickly touch base on a couple of things we spoke about a couple of weeks ago. Sure. Cool. Before I jump into it, I do wanna let you know that our call is recorded. And if I can, just can you confirm security for me, full name, date of birth, address? Rafael Molfe. 287177. 54 Kevin Avenue, Avalon Beach 2107. Fantastic. So I was looking into some of the advisory, and I was starting to look at a few different strategies because I know we spoke about you wanting to kind of look at paying off, like, the debts a little bit more as well. Mhmm. It was just it was something you mentioned, and then we got off the phone, and I was sitting with my power plan, and we're kinda going through a few different strategy options. And I was looking at the possibility of what whether we could maybe drop down on some of the contributions that you put into your super, pop them over onto your mortgage, and what that would look like for you. For me to obviously be able to consider that, what I need is a mortgage statement. And I before I just sent you an email being like, hey. Can you send because this? I figured I'd just jump on the phone, have a quick chat with you, and and go from there. Yep. So if I flick you an email and ask for a mortgage statement, is that something you can pop through to me? I think so. Yeah. Can't see why not. I'll have to figure Yeah. it out. Yeah. I play with hedges, not not not hedge funds. So it's it's it's different ballgame for me. Yeah.","start_word":47,"end_word":354,"sentiment":"neutral","sentiment_score":0.0626953690336993},{"text":"I'm sure you can do it. It should just be a matter of logging on to the bank and grabbing a statement, hopefully.","start_word":355,"end_word":377,"sentiment":"positive","sentiment_score":0.3748430013656616},{"text":"Yeah. I think I know where we yeah. I'm sure I've seen that before.","start_word":378,"end_word":391,"sentiment":"neutral","sentiment_score":0.2158498764038086},{"text":"I'll be able to do it. Cool.","start_word":392,"end_word":398,"sentiment":"positive","sentiment_score":0.41660916805267334},{"text":"Outside of that, I have had a look at the insurance side of things as well, and it is a lot cheaper to rewrite the policy than to keep your AIA policy to the point of so currently Yeah. currently, you've got the 1Point34 blah blah blah. If we rewrite the policy for, say, like, 1Point25 Yeah. oh, come on. Load for me. Don't be silly. The the funny thing you mentioned that is after we spoke the other day and and I'm not one for going revisiting quickly. I've got a million things happening. But so, you know, you know, the biggest your phone and everything listens to you, then Yeah. everyone's on to you. And it's Yeah. that sent me all these insurance setups. And That's it so funny. yeah.","start_word":399,"end_word":530,"sentiment":"neutral","sentiment_score":0.05633825063705444},{"text":"And it has fun with AIA and everyone.","start_word":531,"end_word":538,"sentiment":"positive","sentiment_score":0.3824402391910553},{"text":"Yep. And the same amount, like, I didn't dig too deep. So because, you know, I'm sure the policies Yeah. are possibly different. But there's, like, $1,300,000. And when you added up, it was was, like, $25 a month a week or something. And I'm like, that's hell of a lot cheaper than $56 or whatever or $4 or whatever it is a year. Absolutely. So you can see where the confusion comes from.","start_word":539,"end_word":612,"sentiment":"neutral","sentiment_score":-0.01061461798569842},{"text":"Absolutely.","start_word":613,"end_word":613,"sentiment":"positive","sentiment_score":0.3439413607120514},{"text":"Yeah. Rewriting the policy, like, 1.25. I I I looked at one point I will look at one, one point two five, and 1.2. Yeah. 1.25, we're looking at, like, $2,300. 1 mil, we were looking at I think it's just under a mil just under $1,000 a year. Okay. So it's just a matter of where you wanna go, because I I I know we spoke about looking at differing amounts because the 1.3 is a little bit up there because it's just increased over the last few years. Yeah. So where do you feel after we spoke that you're kind of sitting benefit wise? To be honest, I hadn't even really put much thought into it. I'd have to sit down and actually think about it, which would you mind sending me an email? And tonight, I promise I will look at it. And Yes. and we'll and I'll, yeah, nod about and figure out what the hell I'm doing. Because at this I point, can. I'm like, just, yeah, running around like a headless Add the truck. chicken? Yeah. Yeah. No. You I know, can it's do that. you probably you hear it all the time, I'm sure. I sure would do, and that's absolutely okay. I can I'll send you an Okay. email with a request for the mortgage documents just with the summary of the insurance quotes that I grabbed. Mhmm. It'll just be I'm not giving you, like, a a verified amount. It's just like a estimated range because, obviously, depending on the provider we end up going with will depend on the range and stuff like that, but it's Yeah. a rough guide. Because each provider does have slightly different things and everything. Yeah. So it just give us a kind of bridge to that side, so I will get that sent out to you. Okay?","start_word":614,"end_word":926,"sentiment":"neutral","sentiment_score":-0.0008151688443395657},{"text":"Sweet. And, Perfect. yeah, I think we start our own insurance company and go and sit in The Bahamas much easier.","start_word":927,"end_word":947,"sentiment":"positive","sentiment_score":0.3884551525115967},{"text":"You got a few billion dollars to to start a hedge fund and go from there? We could figure it out. I'm sure. I'm I sure we know could. I know some people who got that sort of money. I'll just hit hit them up. That bothered. Yeah. We got this under control. Yeah. Doug, what's your business plan? Well, mate. The On Bahamas. my ticket That for that's The Bahamas, it. a lounge Few cocktails. chair, and Were a you alright? a laptop just so it makes you look like you're doing something official. Yeah. Well, you gotta have something to check through customs when you go through. That's it. Exactly Something right. to write off on the taxes. Yeah. That's it. I will send you an email now. And then the only other request I have is I can send it to you again just through Hub twenty four, just the adviser ongoing agreement, if you're able to authorize that when you're sitting at the computer this afternoon. Yeah. I did not do that already. Probably No. not. No. That's No. That's that's a better okay. problem. Yeah. It's a I barrel. forgive you. Thanks, man.","start_word":948,"end_word":1145,"sentiment":"neutral","sentiment_score":0.027687080204486847},{"text":"Appreciate it.","start_word":1146,"end_word":1147,"sentiment":"positive","sentiment_score":0.43877288699150085},{"text":"I will get cracking and get that email to you. Feel free to flick an answer back to me when you get that shot, and I'll You're keep digging once I get your answer.","start_word":1148,"end_word":1181,"sentiment":"neutral","sentiment_score":0.10005878657102583},{"text":"good. Thank you so much. Have a great afternoon.","start_word":1182,"end_word":1190,"sentiment":"positive","sentiment_score":0.5467220544815063},{"text":"Yeah. You too. Bye. I'll send you in The Bahamas in a few weeks.","start_word":1191,"end_word":1204,"sentiment":"neutral","sentiment_score":0.14230406284332275},{"text":"Oh, I can't wait. Too easy. That is right. Bye.","start_word":1205,"end_word":1214,"sentiment":"positive","sentiment_score":0.5267975330352783},{"text":"Bye.","start_word":1215,"end_word":1215,"sentiment":"neutral","sentiment_score":0.20101922750473025}],"average":{"sentiment":"neutral","sentiment_score":0.06634069993859022}}}}