{"metadata":{"transaction_key":"deprecated","request_id":"01a0c152-41be-79f2-ba16-6ddc7fa11551","sha256":"10789a8b10d311afb89e7fb44cffbf592ff00ab3bee809dac16ac9c6aed8efb2","created":"2026-09-21T00:16:29.365Z","duration":6.1919374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've called Doug Schimmel unable to take your call at the moment. Please leave a message.","confidence":0.9951172,"words":[{"word":"hello","start":1.52,"end":1.92,"confidence":0.8195801,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.2306574285030365},{"word":"you've","start":1.92,"end":2.24,"confidence":0.9951172,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.7295235395431519},{"word":"called","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8078915476799011},{"word":"doug","start":2.48,"end":2.6399999,"confidence":0.9770508,"punctuated_word":"Doug","sentiment":"negative","sentiment_score":-0.7278330326080322},{"word":"schimmel","start":2.6399999,"end":3.12,"confidence":0.53841144,"punctuated_word":"Schimmel","sentiment":"negative","sentiment_score":-0.8354961276054382},{"word":"unable","start":3.12,"end":3.4399998,"confidence":0.6386719,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.8693982362747192},{"word":"to","start":3.4399998,"end":3.52,"confidence":0.9941406,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8985905051231384},{"word":"take","start":3.52,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8904529213905334},{"word":"your","start":3.6799998,"end":3.84,"confidence":0.83935547,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9093446135520936},{"word":"call","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8454003930091858},{"word":"at","start":4.08,"end":4.24,"confidence":0.9863281,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.8728665113449097},{"word":"the","start":4.24,"end":4.3199997,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.8816968202590942},{"word":"moment","start":4.3199997,"end":4.8199997,"confidence":0.9995117,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.8080743551254272},{"word":"please","start":4.88,"end":5.2799997,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6726285815238953},{"word":"leave","start":5.2799997,"end":5.6,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5184717178344727},{"word":"a","start":5.6,"end":5.7599998,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5502288341522217},{"word":"message","start":5.7599998,"end":6.1919374,"confidence":0.9399414,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.33113476634025574}],"paragraphs":{"transcript":"\nHello. You've called Doug Schimmel unable to take your call at the moment. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":1.92,"sentiment":"neutral","sentiment_score":-0.2306574285030365},{"text":"You've called Doug Schimmel unable to take your call at the moment.","start":1.92,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8397140502929688},{"text":"Please leave a message.","start":4.88,"end":6.1919374,"sentiment":"negative","sentiment_score":-0.5181159749627113}],"sentiment":"negative","sentiment_score":-0.7282170548158533,"num_words":17,"start":1.52,"end":6.1919374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've called Doug Schimmel unable to take your call at the moment. Please leave a message.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":1.92,"sentiment":"neutral","sentiment_score":-0.2306574285030365},{"text":"You've called Doug Schimmel unable to take your call at the moment.","start":1.92,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8397140502929688},{"text":"Please leave a message.","start":4.88,"end":6.1919374,"sentiment":"negative","sentiment_score":-0.5181159749627113}],"sentiment":"negative","sentiment_score":-0.7282170548158533,"channel":1,"num_words":17,"start":1.52,"end":6.1919374}]},"summary":{"result":"success","short":"Hello. You've called Doug Schimmel unable to take your call at the moment. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":13,"end_word":16,"intents":[{"intent":"Leave a message","confidence_score":0.04290445}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2306574285030365},{"text":"You've called Doug Schimmel unable to take your call at the moment. Please leave a message.","start_word":1,"end_word":16,"sentiment":"negative","sentiment_score":-0.7563503980636597}],"average":{"sentiment":"negative","sentiment_score":-0.7159123787513146}}}}