{"metadata":{"transaction_key":"deprecated","request_id":"019f4968-4ee1-7a83-9aba-aa7549646232","sha256":"06e50c125ca7790e2f2d52b19e7b794b8aea182aaed8ee19040b744f6dd41bb4","created":"2026-07-10T00:23:24.307Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"James. Isn't available right now. Please leave a detailed","confidence":0.997321,"words":[{"word":"james","start":1.8399999,"end":2.34,"confidence":0.8848208,"punctuated_word":"James.","sentiment":"neutral","sentiment_score":-0.19183394312858584},{"word":"isn't","start":4.96,"end":5.3599997,"confidence":0.997321,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.7095104455947876},{"word":"available","start":5.3599997,"end":5.8599997,"confidence":0.99973947,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6726856231689453},{"word":"right","start":5.92,"end":6.08,"confidence":0.99967337,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7992981672286987},{"word":"now","start":6.08,"end":6.58,"confidence":0.99882567,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7836368083953857},{"word":"please","start":6.64,"end":6.96,"confidence":0.9952943,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.46656733751297},{"word":"leave","start":6.96,"end":7.2,"confidence":0.99887973,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3822230100631714},{"word":"a","start":7.2,"end":7.3599997,"confidence":0.98138165,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4670800864696502},{"word":"detailed","start":7.3599997,"end":7.8479376,"confidence":0.8534364,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.21484968066215515}],"paragraphs":{"transcript":"\nJames. Isn't available right now. Please leave a detailed","paragraphs":[{"sentences":[{"text":"James.","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.19183394312858584},{"text":"Isn't available right now.","start":4.96,"end":6.58,"sentiment":"negative","sentiment_score":-0.7412827610969543},{"text":"Please leave a detailed","start":6.64,"end":7.8479376,"sentiment":"negative","sentiment_score":-0.3826800286769867}],"sentiment":"negative","sentiment_score":-0.52085390024715,"num_words":9,"start":1.8399999,"end":7.8479376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: James. Isn't available right now. Please leave a detailed","paragraphs":[{"sentences":[{"text":"James.","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":-0.19183394312858584},{"text":"Isn't available right now.","start":4.96,"end":6.58,"sentiment":"negative","sentiment_score":-0.7412827610969543},{"text":"Please leave a detailed","start":6.64,"end":7.8479376,"sentiment":"negative","sentiment_score":-0.3826800286769867}],"sentiment":"negative","sentiment_score":-0.52085390024715,"channel":1,"num_words":9,"start":1.8399999,"end":7.8479376}]},"summary":{"result":"success","short":"James. Isn't available right now. Please leave a detailed"},"intents":{"segments":[{"text":"Isn't available right now.","start_word":1,"end_word":4,"intents":[{"intent":"Leave a message","confidence_score":0.0056333262},{"intent":"Provide information","confidence_score":0.090753265}]}]},"sentiments":{"segments":[{"text":"James.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.19183394312858584},{"text":"Isn't available right now. Please leave a detailed","start_word":1,"end_word":8,"sentiment":"negative","sentiment_score":-0.6275865435600281}],"average":{"sentiment":"negative","sentiment_score":-0.5731174945831299}}}}