{"metadata":{"transaction_key":"deprecated","request_id":"019f6e34-3adc-7120-a96b-fd7adacc94e5","sha256":"15009560fdf41f230e2321573d9b121a6c82df9781d5bed316cf1404510506df","created":"2026-07-17T03:52:25.505Z","duration":11.015938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"A message can be left on this service. 0417581886. This message bank is full. Please try again later.","confidence":1.0,"words":[{"word":"a","start":0.08,"end":0.32,"confidence":0.6230469,"punctuated_word":"A","sentiment":"neutral","sentiment_score":-0.06954915076494217},{"word":"message","start":0.32,"end":0.71999997,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.127843976020813},{"word":"can","start":0.71999997,"end":0.79999995,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.06477820873260498},{"word":"be","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.060205407440662384},{"word":"left","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"left","sentiment":"neutral","sentiment_score":-0.06617112457752228},{"word":"on","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.05235126614570618},{"word":"this","start":1.36,"end":1.5999999,"confidence":0.9921875,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.0950969010591507},{"word":"service","start":1.5999999,"end":2.1,"confidence":0.9499512,"punctuated_word":"service.","sentiment":"neutral","sentiment_score":-0.08418989181518555},{"word":"0417581886","start":2.32,"end":7.8599997,"confidence":0.9981445,"punctuated_word":"0417581886.","sentiment":"neutral","sentiment_score":-0.06048871576786041},{"word":"this","start":8.0,"end":8.24,"confidence":1.0,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8556681275367737},{"word":"message","start":8.24,"end":8.639999,"confidence":0.97998047,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8234671950340271},{"word":"bank","start":8.639999,"end":8.88,"confidence":0.99316406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.909458577632904},{"word":"is","start":8.88,"end":9.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9138451814651488},{"word":"full","start":9.12,"end":9.599999,"confidence":0.99902344,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8871318697929382},{"word":"please","start":9.599999,"end":9.92,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8816056847572327},{"word":"try","start":9.92,"end":10.16,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8361561298370361},{"word":"again","start":10.16,"end":10.48,"confidence":0.99902344,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8224102854728699},{"word":"later","start":10.48,"end":10.98,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.5396438837051392}],"paragraphs":{"transcript":"\nA message can be left on this service. 0417581886. This message bank is full. Please try again later.","paragraphs":[{"sentences":[{"text":"A message can be left on this service.","start":0.08,"end":2.1,"sentiment":"neutral","sentiment_score":-0.0775232408195734},{"text":"0417581886.","start":2.32,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.06048871576786041},{"text":"This message bank is full.","start":8.0,"end":9.599999,"sentiment":"negative","sentiment_score":-0.8779141902923584},{"text":"Please try again later.","start":9.599999,"end":10.98,"sentiment":"negative","sentiment_score":-0.7699539959430695}],"sentiment":"negative","sentiment_score":-0.45278119875325096,"num_words":18,"start":0.08,"end":10.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: A message can be left on this service. 0417581886. This message bank is full. Please try again later.","paragraphs":[{"sentences":[{"text":"A message can be left on this service.","start":0.08,"end":2.1,"sentiment":"neutral","sentiment_score":-0.0775232408195734},{"text":"0417581886.","start":2.32,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.06048871576786041},{"text":"This message bank is full.","start":8.0,"end":9.599999,"sentiment":"negative","sentiment_score":-0.8779141902923584},{"text":"Please try again later.","start":9.599999,"end":10.98,"sentiment":"negative","sentiment_score":-0.7699539959430695}],"sentiment":"negative","sentiment_score":-0.45278119875325096,"channel":1,"num_words":18,"start":0.08,"end":10.98}]},"summary":{"result":"success","short":"A message can be left on this service. 0417581886. This message bank is full. Please try again later."},"intents":{"segments":[{"text":"Please try again later.","start_word":14,"end_word":17,"intents":[{"intent":"Record message","confidence_score":0.0018842126}]}]},"sentiments":{"segments":[{"text":"A message can be left on this service. 0417581886.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.07115387171506882},{"text":"This message bank is full. Please try again later.","start_word":9,"end_word":17,"sentiment":"negative","sentiment_score":-0.8560618758201599}],"average":{"sentiment":"negative","sentiment_score":-0.4032303003164438}}}}