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Hi, Joshua. Larissa from Oakview Financial. I was just giving you a call. Just wanting to touch base.\n\nI was just reviewing your account and noticed last financial year, you made about $4,500 worth of personal non concessional contributions. I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund. It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return. If you could give us a call, 130160796, just so we can have a bit of a quick chat, that would be appreciated. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.057925667613744736},{"text":"Hi, Joshua.","start":4.56,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.12021300196647644},{"text":"Larissa from Oakview Financial.","start":5.3599997,"end":7.14,"sentiment":"neutral","sentiment_score":0.1390627697110176},{"text":"I was just giving you a call.","start":7.52,"end":8.559999,"sentiment":"neutral","sentiment_score":0.11788264768464225},{"text":"Just wanting to touch base.","start":8.559999,"end":10.179999,"sentiment":"neutral","sentiment_score":0.16065026372671126}],"sentiment":"neutral","sentiment_score":0.13068592646404317,"num_words":19,"start":3.6799998,"end":10.179999},{"sentences":[{"text":"I was just reviewing your account and noticed last financial year, you made about $4,500 worth of personal non concessional contributions.","start":10.4,"end":20.164999,"sentiment":"neutral","sentiment_score":0.00044642365191109655},{"text":"I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund.","start":20.705,"end":39.54,"sentiment":"neutral","sentiment_score":0.14503929065540433},{"text":"It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return.","start":39.54,"end":46.715,"sentiment":"positive","sentiment_score":0.4664821267127991},{"text":"If you could give us a call, 130160796, just so we can have a bit of a quick chat, that would be appreciated.","start":46.855,"end":53.275,"sentiment":"positive","sentiment_score":0.3591156031774438},{"text":"Thank you.","start":53.415,"end":54.075,"sentiment":"positive","sentiment_score":0.5065013468265533}],"sentiment":"neutral","sentiment_score":0.22432951709771787,"num_words":114,"start":10.4,"end":54.075}]}}]},{"alternatives":[{"transcript":"Leave a message.","confidence":0.9995117,"words":[{"word":"leave","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":-0.0005241930484771729},{"word":"a","start":1.52,"end":1.5999999,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.006980585400015116},{"word":"message","start":1.5999999,"end":2.1,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.0018309401348233223}],"paragraphs":{"transcript":"\nLeave a message.","paragraphs":[{"sentences":[{"text":"Leave a message.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":-0.003111906194438537}],"sentiment":"neutral","sentiment_score":-0.003111906194438537,"num_words":3,"start":1.1999999,"end":2.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Leave a message.\n\nChannel 0: Hi. Hi, Joshua. Larissa from Oakview Financial. I was just giving you a call. Just wanting to touch base.\n\nI was just reviewing your account and noticed last financial year, you made about $4,500 worth of personal non concessional contributions. I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund. It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return. If you could give us a call, 130160796, just so we can have a bit of a quick chat, that would be appreciated. Thank you.","paragraphs":[{"sentences":[{"text":"Leave a message.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":-0.003111906194438537}],"sentiment":"neutral","sentiment_score":-0.003111906194438537,"channel":1,"num_words":3,"start":1.1999999,"end":2.1},{"sentences":[{"text":"Hi.","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.057925667613744736},{"text":"Hi, Joshua.","start":4.56,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.12021300196647644},{"text":"Larissa from Oakview Financial.","start":5.3599997,"end":7.14,"sentiment":"neutral","sentiment_score":0.1390627697110176},{"text":"I was just giving you a call.","start":7.52,"end":8.559999,"sentiment":"neutral","sentiment_score":0.11788264768464225},{"text":"Just wanting to touch base.","start":8.559999,"end":10.179999,"sentiment":"neutral","sentiment_score":0.16065026372671126}],"sentiment":"neutral","sentiment_score":0.13068592646404317,"channel":0,"num_words":19,"start":3.6799998,"end":10.179999},{"sentences":[{"text":"I was just reviewing your account and noticed last financial year, you made about $4,500 worth of personal non concessional contributions.","start":10.4,"end":20.164999,"sentiment":"neutral","sentiment_score":0.00044642365191109655},{"text":"I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund.","start":20.705,"end":39.54,"sentiment":"neutral","sentiment_score":0.14503929065540433},{"text":"It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return.","start":39.54,"end":46.715,"sentiment":"positive","sentiment_score":0.4664821267127991},{"text":"If you could give us a call, 130160796, just so we can have a bit of a quick chat, that would be appreciated.","start":46.855,"end":53.275,"sentiment":"positive","sentiment_score":0.3591156031774438},{"text":"Thank you.","start":53.415,"end":54.075,"sentiment":"positive","sentiment_score":0.5065013468265533}],"sentiment":"neutral","sentiment_score":0.22432951709771787,"channel":0,"num_words":114,"start":10.4,"end":54.075}]},"summary":{"result":"success","short":"A representative from Oakview Financial named Larissa calls a customer named Joshua to discuss his personal contributions and tax return. Larissa explains that the contributions allow the customer to deduct them against his taxable income and offers to chat briefly to discuss the matter."},"intents":{"segments":[{"text":"I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund.","start_word":43,"end_word":90,"intents":[{"intent":"Convert contributions into concessional","confidence_score":0.008238548}]},{"text":"It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return.","start_word":91,"end_word":110,"intents":[{"intent":"Deduct taxable income","confidence_score":0.40974012}]}]},"sentiments":{"segments":[{"text":"Leave a message. Hi. Hi, Joshua. Larissa from Oakview Financial. I was just giving you a call. Just wanting to touch base. I was just reviewing your account and noticed last financial year, you made about $4,500 worth of personal non concessional contributions. I was just wanting to talk to you with regards to those contributions before you do your tax return just to see whether it might be appropriate to make a claim against those contributions and basically convert those contributions into concessional or or tax by the super fund.","start_word":0,"end_word":90,"sentiment":"neutral","sentiment_score":0.10095398873090744},{"text":"It enables you in turn to ultimately be able to deduct those against your taxable income during your tax return. If you could give us a call, 130160796, just so we can have a bit of a quick chat, that would be appreciated. Thank you.","start_word":91,"end_word":135,"sentiment":"positive","sentiment_score":0.41352805495262146}],"average":{"sentiment":"neutral","sentiment_score":0.2112742255715763}}}}