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How are you going? Not bad. I I just thought I'd it's been a while, and and I spoke to Mick the other day, and I thought about you. I thought I'd just check-in and see how you're going.\n\nNo, babe. How's how's your property going? Oh, I'm sorry. I I I'm I I can call back another time if that's better. Sure.\n\nDone. Sorry. I yes. Oh, I'm I'm oh, well, I'm just checking in. Yeah.\n\nIt's mainly, but I I know Mick said that you had a few other jobs that you have been working on, and I just wanted to check-in and see how you're going. No. Great. That's great. Yeah.\n\nNo. Sorry. Yeah. That's I'm I'm I'm glad you got that working. Yeah.\n\nWell, if if you do ever need stormwater and flooding, please let me know. I'd I'd love to help. Alright. Thank you so much. 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Thank you so much.\n\nChannel 1: Bye bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi, Alex.","start":3.12,"end":3.86,"sentiment":"neutral","sentiment_score":0.08838348835706711}],"sentiment":"neutral","sentiment_score":0.08838348835706711,"channel":1,"num_words":2,"start":3.12,"end":3.86},{"sentences":[{"text":"Hi, Bowen.","start":4.72,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.18340690433979034},{"text":"How are you going?","start":5.3599997,"end":6.18,"sentiment":"neutral","sentiment_score":0.27878928929567337}],"sentiment":"neutral","sentiment_score":0.24699516097704569,"channel":0,"num_words":6,"start":4.72,"end":6.18},{"sentences":[{"text":"Not 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bye.","start":89.72,"end":90.46,"sentiment":"neutral","sentiment_score":0.1954507827758789}],"sentiment":"neutral","sentiment_score":0.1954507827758789,"channel":1,"num_words":2,"start":89.72,"end":90.46},{"sentences":[{"text":"Bye.","start":90.799995,"end":91.299995,"sentiment":"neutral","sentiment_score":0.08701823651790619}],"sentiment":"neutral","sentiment_score":0.08701823651790619,"channel":0,"num_words":1,"start":90.799995,"end":91.299995}]},"summary":{"result":"success","short":"The customer, Alex, is checking in with the agent, Mick, about their property and the agent's work on Epsom. Alex mentions that Mick had previously spoken to someone else and they are in a noisy hotel. Alex asks Mick to call back in 45 minutes and the call ends with pleasantries."},"intents":{"segments":[{"text":"just check-in Yes. and see how you're going. Not bad.","start_word":45,"end_word":54,"intents":[{"intent":"Check-in","confidence_score":0.80347574}]},{"text":"Can you call me back after half an hour, say, forty five minutes? Sure.","start_word":97,"end_word":110,"intents":[{"intent":"Call back","confidence_score":0.024770215}]},{"text":"Anything you wanna ask me about Epsom, are you, Alex? Hello?","start_word":120,"end_word":130,"intents":[{"intent":"Inquire about epsom","confidence_score":0.81318665}]},{"text":"My Epson project has gone to the council for for the approval now. All all the preliminary work has been done. So okay.","start_word":192,"end_word":214,"intents":[{"intent":"Confirm work progress","confidence_score":0.015045977}]},{"text":"Alright. Thank you so much. Bye bye. Bye.","start_word":266,"end_word":273,"intents":[{"intent":"End conversation","confidence_score":0.21995257}]}]},"sentiments":{"segments":[{"text":"Hi, Alex. Hi, Bowen. How are you going? Not bad.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.21149924397468567},{"text":"Thanks.","start_word":10,"end_word":10,"sentiment":"positive","sentiment_score":0.3889152407646179},{"text":"Yeah. I Not can't bad. call. I I just thought I'd it's been a while, and and I spoke to Mick the other day, and I thought about you. I Yes, thought I'd Alex. just check-in Yes. and see how you're going. Not bad.","start_word":11,"end_word":54,"sentiment":"neutral","sentiment_score":0.04180153086781502},{"text":"Thanks, Alex. Thank you.","start_word":55,"end_word":58,"sentiment":"positive","sentiment_score":0.3465435206890106},{"text":"No, babe. How's how's your property going? I think I'm in a I'm in a very noisy area in in a hotel. Oh, I'm sorry. I I I'm I I can call back another time if that's better. Can you call me back after half an hour, say, forty five minutes? Sure. Done. Can I I can I'm with my architect? Anything you wanna ask me about Epsom, are you, Alex? Hello? Are Sorry. you are you inquiring about Epsom from me? Which I what are you inquiring yes. about? Oh, I'm I'm oh, well, I'm just checking in. Yeah. It's mainly, but I I know Mick said that you had a few other jobs that you have been working on, and I just wanted to check-in and see how you're going. No. My Epson project has gone to the council for for the approval now. All all the preliminary work has been done. So okay. Thank you. Thank you, Alex. No. Great. That's great. Yeah. No. Sorry. Yeah. That's I'm I'm I'm glad you got that working. Yeah. Well, if if you do ever need stormwater and flooding, please let Have a me good day. know. I'd I'd Thank love to you. help.","start_word":59,"end_word":262,"sentiment":"neutral","sentiment_score":0.014895908534526823},{"text":"A pleasure.","start_word":263,"end_word":264,"sentiment":"positive","sentiment_score":0.4121209979057312},{"text":"Bye. Alright.","start_word":265,"end_word":266,"sentiment":"neutral","sentiment_score":0.24265071749687195},{"text":"Thank you so much.","start_word":267,"end_word":270,"sentiment":"positive","sentiment_score":0.5123260021209717},{"text":"Bye bye. Bye.","start_word":271,"end_word":273,"sentiment":"neutral","sentiment_score":0.16462497413158417}],"average":{"sentiment":"neutral","sentiment_score":0.04811746264816424}}}}