{"metadata":{"transaction_key":"deprecated","request_id":"019f172a-175b-7b02-bfc7-fed9f4173fbd","sha256":"b9c70b3fc9ec1a9a2f586f2f61118f5d643cd4b325b0c24aaff3a0238af0199c","created":"2026-06-30T06:14:23.398Z","duration":23.975937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":71,"output_tokens":71},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":71,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Jeremy. This is Andrew from Vigilance AI. Good day to you. Yes. Well, we are a cybersecurity company, Jeremy. We manage an Oh,","confidence":0.97998047,"words":[{"word":"oh","start":3.12,"end":3.36,"confidence":0.97387695,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.09094652533531188},{"word":"hi","start":3.36,"end":3.86,"confidence":0.9753418,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.12739624083042145},{"word":"jeremy","start":3.9199998,"end":4.42,"confidence":0.90600586,"punctuated_word":"Jeremy.","sentiment":"neutral","sentiment_score":0.10578175634145735},{"word":"this","start":4.7999997,"end":5.04,"confidence":0.8730469,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.12370216101408003},{"word":"is","start":5.04,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.112938292324543},{"word":"andrew","start":5.2799997,"end":5.6,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.14929737150669098},{"word":"from","start":5.6,"end":5.8399997,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.13168767094612122},{"word":"vigilance","start":5.8399997,"end":6.3399997,"confidence":0.97998047,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.15334756672382355},{"word":"ai","start":6.48,"end":6.98,"confidence":0.84765625,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.12346798926591872},{"word":"good","start":7.2799997,"end":7.52,"confidence":0.98291016,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.47584667801856995},{"word":"day","start":7.52,"end":7.68,"confidence":0.9980469,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5010308623313904},{"word":"to","start":7.68,"end":7.7599998,"confidence":0.9941406,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5248061418533325},{"word":"you","start":7.7599998,"end":8.26,"confidence":0.951416,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.398909330368042},{"word":"yes","start":13.030875,"end":13.430875,"confidence":0.93066406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.019856981933116913},{"word":"well","start":13.430875,"end":13.750875,"confidence":0.91137695,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":-0.0028231805190443993},{"word":"we","start":13.750875,"end":13.910875,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.006712283939123154},{"word":"are","start":13.910875,"end":14.230875,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.015243696048855782},{"word":"a","start":14.230875,"end":14.390875,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.017705416306853294},{"word":"cybersecurity","start":14.390875,"end":14.890875,"confidence":0.82958984,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.03700398653745651},{"word":"company","start":15.190875,"end":15.670876,"confidence":0.99658203,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.005913829430937767},{"word":"jeremy","start":15.670876,"end":16.170876,"confidence":0.9980469,"punctuated_word":"Jeremy.","sentiment":"neutral","sentiment_score":-0.000367461412679404},{"word":"we","start":16.470875,"end":16.790874,"confidence":0.9116211,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.012088239192962646},{"word":"manage","start":16.790874,"end":17.190876,"confidence":0.98291016,"punctuated_word":"manage","sentiment":"neutral","sentiment_score":-0.024703707545995712},{"word":"an","start":17.190876,"end":17.690876,"confidence":0.8120117,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.31891992688179016},{"word":"oh","start":20.470875,"end":20.970875,"confidence":0.8198242,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.0021410672925412655}],"paragraphs":{"transcript":"\nOh, hi, Jeremy. This is Andrew from Vigilance AI. Good day to you. Yes. Well, we are a cybersecurity company, Jeremy.\n\nWe manage an Oh,","paragraphs":[{"sentences":[{"text":"Oh, hi, Jeremy.","start":3.12,"end":4.42,"sentiment":"neutral","sentiment_score":0.1080415075023969},{"text":"This is Andrew from Vigilance AI.","start":4.7999997,"end":6.98,"sentiment":"neutral","sentiment_score":0.1324068419635296},{"text":"Good day to you.","start":7.2799997,"end":8.26,"sentiment":"positive","sentiment_score":0.4751482531428337},{"text":"Yes.","start":13.030875,"end":13.430875,"sentiment":"neutral","sentiment_score":0.019856981933116913},{"text":"Well, we are a cybersecurity company, Jeremy.","start":13.430875,"end":16.170876,"sentiment":"neutral","sentiment_score":0.011341224333071815}],"sentiment":"neutral","sentiment_score":0.14849543519639632,"num_words":21,"start":3.12,"end":16.170876},{"sentences":[{"text":"We manage an Oh,","start":16.470875,"end":20.970875,"sentiment":"neutral","sentiment_score":-0.08839270158205181}],"sentiment":"neutral","sentiment_score":-0.08839270158205181,"num_words":4,"start":16.470875,"end":20.970875}]}}]},{"alternatives":[{"transcript":"Jeremy speaking. I don't know you guys. This is a presales call. Yeah. Not not not really interested. Thank you.","confidence":0.98291016,"words":[{"word":"jeremy","start":0.96,"end":1.36,"confidence":0.5317383,"punctuated_word":"Jeremy","sentiment":"neutral","sentiment_score":0.0070822229608893394},{"word":"speaking","start":1.36,"end":1.86,"confidence":0.9916992,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.01108800247311592},{"word":"i","start":9.44,"end":9.5199995,"confidence":0.73046875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20159508287906647},{"word":"don't","start":9.5199995,"end":9.679999,"confidence":0.99560547,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.09593232721090315},{"word":"know","start":9.679999,"end":9.92,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.10155405104160307},{"word":"you","start":9.92,"end":10.0,"confidence":0.9790039,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19011473655700684},{"word":"guys","start":10.0,"end":10.32,"confidence":0.98535156,"punctuated_word":"guys.","sentiment":"neutral","sentiment_score":-0.22286595404148105},{"word":"this","start":10.32,"end":10.48,"confidence":0.94628906,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.15850161015987396},{"word":"is","start":10.48,"end":10.639999,"confidence":0.98291016,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04281643405556679},{"word":"a","start":10.639999,"end":10.719999,"confidence":0.95166016,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.05350378155708313},{"word":"presales","start":10.719999,"end":11.219999,"confidence":0.95947266,"punctuated_word":"presales","sentiment":"neutral","sentiment_score":-0.05786975100636482},{"word":"call","start":11.28,"end":11.78,"confidence":0.9951172,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.057552263140678406},{"word":"yeah","start":16.550875,"end":16.950874,"confidence":0.83813477,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.008604127913713455},{"word":"not","start":16.950874,"end":17.450874,"confidence":0.53515625,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.2954327166080475},{"word":"not","start":17.750874,"end":17.990875,"confidence":0.8144531,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3724201023578644},{"word":"not","start":17.990875,"end":18.150875,"confidence":0.9199219,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5545246005058289},{"word":"really","start":18.150875,"end":18.470875,"confidence":0.99121094,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.364670604467392},{"word":"interested","start":18.470875,"end":18.950874,"confidence":0.9980469,"punctuated_word":"interested.","sentiment":"negative","sentiment_score":-0.40435487031936646},{"word":"thank","start":18.950874,"end":19.190874,"confidence":1.0,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.1930575668811798},{"word":"you","start":19.190874,"end":19.690874,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1463037133216858}],"paragraphs":{"transcript":"\nJeremy speaking. I don't know you guys. This is a presales call. Yeah. Not not not really interested.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Jeremy speaking.","start":0.96,"end":1.86,"sentiment":"neutral","sentiment_score":0.00908511271700263},{"text":"I don't know you guys.","start":9.44,"end":10.32,"sentiment":"neutral","sentiment_score":-0.1624124303460121},{"text":"This is a presales call.","start":10.32,"end":11.78,"sentiment":"neutral","sentiment_score":-0.07404876798391342},{"text":"Yeah.","start":16.550875,"end":16.950874,"sentiment":"neutral","sentiment_score":0.008604127913713455},{"text":"Not not not really interested.","start":16.950874,"end":18.950874,"sentiment":"negative","sentiment_score":-0.3982805788516998}],"sentiment":"neutral","sentiment_score":-0.174829696253356,"num_words":18,"start":0.96,"end":18.950874},{"sentences":[{"text":"Thank you.","start":18.950874,"end":19.690874,"sentiment":"neutral","sentiment_score":0.1696806401014328}],"sentiment":"neutral","sentiment_score":0.1696806401014328,"num_words":2,"start":18.950874,"end":19.690874}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Jeremy speaking.\n\nChannel 0: Oh, hi, Jeremy. This is Andrew from Vigilance AI. Good day to you.\n\nChannel 1: I don't know you guys. This is a presales call.\n\nChannel 0: Yes. Well, we are a cybersecurity company, Jeremy. We\n\nChannel 1: Yeah.\n\nChannel 0: manage\n\nChannel 1: Not\n\nChannel 0: an\n\nChannel 1: not not really interested. Thank you.\n\nChannel 0: Oh,","paragraphs":[{"sentences":[{"text":"Jeremy speaking.","start":0.96,"end":1.86,"sentiment":"neutral","sentiment_score":0.00908511271700263}],"sentiment":"neutral","sentiment_score":0.00908511271700263,"channel":1,"num_words":2,"start":0.96,"end":1.86},{"sentences":[{"text":"Oh, hi, Jeremy.","start":3.12,"end":4.42,"sentiment":"neutral","sentiment_score":0.1080415075023969},{"text":"This is Andrew from Vigilance AI.","start":4.7999997,"end":6.98,"sentiment":"neutral","sentiment_score":0.1324068419635296},{"text":"Good day to you.","start":7.2799997,"end":8.26,"sentiment":"positive","sentiment_score":0.4751482531428337}],"sentiment":"neutral","sentiment_score":0.23224296821997717,"channel":0,"num_words":13,"start":3.12,"end":8.26},{"sentences":[{"text":"I don't know you guys.","start":9.44,"end":10.32,"sentiment":"neutral","sentiment_score":-0.1624124303460121},{"text":"This is a presales call.","start":10.32,"end":11.78,"sentiment":"neutral","sentiment_score":-0.07404876798391342}],"sentiment":"neutral","sentiment_score":-0.11823059916496277,"channel":1,"num_words":10,"start":9.44,"end":11.78},{"sentences":[{"text":"Yes.","start":13.030875,"end":13.430875,"sentiment":"neutral","sentiment_score":0.019856981933116913},{"text":"Well, we are a cybersecurity company, Jeremy.","start":13.430875,"end":16.170876,"sentiment":"neutral","sentiment_score":0.011341224333071815},{"text":"We","start":16.470875,"end":16.790874,"sentiment":"neutral","sentiment_score":-0.012088239192962646}],"sentiment":"neutral","sentiment_score":0.009684145896850774,"channel":0,"num_words":9,"start":13.030875,"end":16.790874},{"sentences":[{"text":"Yeah.","start":16.550875,"end":16.950874,"sentiment":"neutral","sentiment_score":0.008604127913713455}],"sentiment":"neutral","sentiment_score":0.008604127913713455,"channel":1,"num_words":1,"start":16.550875,"end":16.950874},{"sentences":[{"text":"manage","start":16.790874,"end":17.190876,"sentiment":"neutral","sentiment_score":-0.024703707545995712}],"sentiment":"neutral","sentiment_score":-0.024703707545995712,"channel":0,"num_words":1,"start":16.790874,"end":17.190876},{"sentences":[{"text":"Not","start":16.950874,"end":17.450874,"sentiment":"neutral","sentiment_score":-0.2954327166080475}],"sentiment":"neutral","sentiment_score":-0.2954327166080475,"channel":1,"num_words":1,"start":16.950874,"end":17.450874},{"sentences":[{"text":"an","start":17.190876,"end":17.690876,"sentiment":"neutral","sentiment_score":-0.31891992688179016}],"sentiment":"neutral","sentiment_score":-0.31891992688179016,"channel":0,"num_words":1,"start":17.190876,"end":17.690876},{"sentences":[{"text":"not not really interested.","start":17.750874,"end":18.950874,"sentiment":"negative","sentiment_score":-0.4239925444126129},{"text":"Thank you.","start":18.950874,"end":19.690874,"sentiment":"neutral","sentiment_score":0.1696806401014328}],"sentiment":"neutral","sentiment_score":-0.226101482907931,"channel":1,"num_words":6,"start":17.750874,"end":19.690874},{"sentences":[{"text":"Oh,","start":20.470875,"end":20.970875,"sentiment":"neutral","sentiment_score":0.0021410672925412655}],"sentiment":"neutral","sentiment_score":0.0021410672925412655,"channel":0,"num_words":1,"start":20.470875,"end":20.970875}]},"summary":{"result":"success","short":"Jeremy speaking. Oh, hi, Jeremy. This is Andrew from Vigilance AI. Good day to you. I don't know you guys. This is a presales call. Yes. Well, we are a cybersecurity company, Jeremy. We Yeah. manage Not an not not really interested. Thank you. Oh,"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Jeremy speaking. Oh, hi, Jeremy. This is Andrew from Vigilance AI.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.10074877738952635},{"text":"Good day to you.","start_word":11,"end_word":14,"sentiment":"positive","sentiment_score":0.45990046858787537},{"text":"I don't know you guys. This is a presales call. Yes. Well, we are a cybersecurity company, Jeremy. We Yeah.","start_word":15,"end_word":34,"sentiment":"neutral","sentiment_score":-0.049141775816679},{"text":"manage Not an not not really interested.","start_word":35,"end_word":41,"sentiment":"negative","sentiment_score":-0.3424226641654968},{"text":"Thank you. Oh,","start_word":42,"end_word":44,"sentiment":"neutral","sentiment_score":0.09976685047149658}],"average":{"sentiment":"neutral","sentiment_score":0.006369748165909673}}}}