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Thanks for calling Pete's Pizzas. What can we get you started with? Hello. Thanks for calling Pete's Pizzas.\n\nWhat can I get you started with today? Of course. We have pizzas, sides, drinks, and desserts. Which category would you like to hear more about? Alright.\n\nLet's go through each category. For pizzas, we have margarita, small $14, medium $18, large $22, pepperoni, small $16, medium $20, large $24, Hawaiian, small $17, medium $21, large $25. Supreme, small $18, medium $23, large $27. Meat lovers, small $19, medium $24, large $28. Vegetarian, small $16, medium $20, large $24.\n\nBBQ chicken, small $18, medium $22, large $26. Spicy diablo, small $17, medium $21, large $25. For sides, we've got garlic bread for $8, cheesy garlic bread for $10 for $14, Caesar salad for $12. For drinks, you can choose from soft drink cans, $3.50, bottles, $5 or $6.50, sparkling water, $4.50. And for desserts, we offer, tiramisu for $8.50.\n\nNutella pizza for $12. Let me know if something catches your fancy. Are you still there? Would you like to hear more about our sides, drinks, or desserts? Are you still there?\n\nGreat. 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Thanks for calling Pete's Pizzas. What can we get you started with? Hello. Thanks for calling Pete's Pizzas.\n\nWhat can I get you started with today?\n\nChannel 0: Can you tell me what's on the menu?\n\nChannel 1: Of course. We have pizzas, sides, drinks, and desserts. Which category would you like to hear more about?\n\nChannel 0: I wanna hear all of them.\n\nChannel 1: Alright. Let's go through each category. For pizzas, we have margarita, small $14, medium $18, large $22, pepperoni, small $16, medium $20, large $24, Hawaiian, small $17, medium $21, large $25. Supreme, small $18, medium $23, large $27. Meat lovers, small $19, medium $24, large $28.\n\nVegetarian, small $16, medium $20, large $24. BBQ chicken, small $18, medium $22, large $26. Spicy diablo, small $17, medium $21, large $25. For sides, we've got garlic bread for $8, cheesy garlic bread for $10 for $14, Caesar salad for $12. For drinks, you can choose from soft drink cans, $3.50, bottles, $5 or $6.50, sparkling water, $4.50.\n\nAnd for desserts, we offer, tiramisu for $8.50. Nutella pizza for $12. Let me know if something catches your fancy. Are you still there? Would you like to hear more about our sides, drinks, or desserts?\n\nAre you still there?\n\nChannel 0: Still there.\n\nChannel 1: Great. Is there anything","paragraphs":[{"sentences":[{"text":"Hi there.","start":5.04,"end":5.8399997,"sentiment":"positive","sentiment_score":0.4700285643339157},{"text":"Thanks for calling Pete's Pizzas.","start":5.8399997,"end":7.46,"sentiment":"positive","sentiment_score":0.6912382245063782},{"text":"What can we get you started with?","start":7.68,"end":9.46,"sentiment":"positive","sentiment_score":0.623303507055555},{"text":"Hello.","start":30.75,"end":31.25,"sentiment":"positive","sentiment_score":0.4304333925247192},{"text":"Thanks for calling Pete's Pizzas.","start":31.310001,"end":33.010002,"sentiment":"positive","sentiment_score":0.6526740789413452}],"sentiment":"positive","sentiment_score":0.6226588293910027,"channel":1,"num_words":20,"start":5.04,"end":33.010002},{"sentences":[{"text":"What can I get you started with today?","start":33.15,"end":35.010002,"sentiment":"positive","sentiment_score":0.5897925794124603}],"sentiment":"positive","sentiment_score":0.5897925794124603,"channel":1,"num_words":8,"start":33.15,"end":35.010002},{"sentences":[{"text":"Can you tell me what's on the menu?","start":35.55,"end":37.01,"sentiment":"neutral","sentiment_score":0.14139824453741312}],"sentiment":"neutral","sentiment_score":0.14139824453741312,"channel":0,"num_words":8,"start":35.55,"end":37.01},{"sentences":[{"text":"Of course.","start":39.245,"end":39.824997,"sentiment":"neutral","sentiment_score":0.12231622636318207},{"text":"We have pizzas, sides, drinks, and desserts.","start":39.964996,"end":42.945,"sentiment":"neutral","sentiment_score":0.14410667334284102},{"text":"Which category would you like to hear more about?","start":43.164997,"end":45.344997,"sentiment":"neutral","sentiment_score":0.0948275625705719}],"sentiment":"neutral","sentiment_score":0.11704595718118879,"channel":1,"num_words":18,"start":39.245,"end":45.344997},{"sentences":[{"text":"I wanna hear all of them.","start":45.885,"end":47.345,"sentiment":"neutral","sentiment_score":0.19806412359078726}],"sentiment":"neutral","sentiment_score":0.19806412359078726,"channel":0,"num_words":6,"start":45.885,"end":47.345},{"sentences":[{"text":"Alright.","start":49.82,"end":50.32,"sentiment":"neutral","sentiment_score":0.15253058075904846},{"text":"Let's go through each category.","start":50.38,"end":51.760002,"sentiment":"neutral","sentiment_score":0.10642734616994858},{"text":"For pizzas, we have margarita, small $14, medium $18, large $22, pepperoni, small $16, medium $20, large $24, Hawaiian, small $17, medium $21, large $25.","start":52.620003,"end":65.575,"sentiment":"neutral","sentiment_score":0.0953181329369545},{"text":"Supreme, small $18, medium $23, large $27.","start":65.575,"end":69.095,"sentiment":"neutral","sentiment_score":0.1036094959293093},{"text":"Meat lovers, small $19, medium $24, large $28.","start":69.095,"end":73.095,"sentiment":"neutral","sentiment_score":0.08806505985558033}],"sentiment":"neutral","sentiment_score":0.09776973011701004,"channel":1,"num_words":46,"start":49.82,"end":73.095},{"sentences":[{"text":"Vegetarian, small $16, medium $20, large $24.","start":73.095,"end":77.13,"sentiment":"neutral","sentiment_score":0.059585309986557276},{"text":"BBQ chicken, small $18, medium $22, large $26.","start":77.19,"end":82.01,"sentiment":"neutral","sentiment_score":0.0667816181667149},{"text":"Spicy diablo, small $17, medium $21, large $25.","start":82.39,"end":87.35,"sentiment":"neutral","sentiment_score":0.0905839828774333},{"text":"For sides, we've got garlic bread for $8, cheesy garlic bread for $10 for $14, Caesar salad for $12.","start":87.35,"end":95.40501,"sentiment":"neutral","sentiment_score":0.10310737631822887},{"text":"For drinks, you can choose from soft drink cans, $3.50, bottles, $5 or $6.50, sparkling water, $4.50.","start":95.40501,"end":103.58501,"sentiment":"neutral","sentiment_score":0.11112921071403167}],"sentiment":"neutral","sentiment_score":0.093631503566847,"channel":1,"num_words":59,"start":73.095,"end":103.58501},{"sentences":[{"text":"And for desserts, we offer, tiramisu for $8.50.","start":103.645004,"end":107.670006,"sentiment":"neutral","sentiment_score":0.14646449498832226},{"text":"Nutella pizza for $12.","start":107.670006,"end":109.270004,"sentiment":"neutral","sentiment_score":0.09106361120939255},{"text":"Let me know if something catches your fancy.","start":109.270004,"end":111.130005,"sentiment":"neutral","sentiment_score":0.17796092107892036},{"text":"Are you still there?","start":111.270004,"end":112.39,"sentiment":"neutral","sentiment_score":-0.025483377277851105},{"text":"Would you like to hear more about our sides, drinks, or desserts?","start":112.39,"end":115.93,"sentiment":"neutral","sentiment_score":0.0495191120232145}],"sentiment":"neutral","sentiment_score":0.09588760023729669,"channel":1,"num_words":36,"start":103.645004,"end":115.93},{"sentences":[{"text":"Are you still there?","start":116.630005,"end":117.770004,"sentiment":"neutral","sentiment_score":-0.03394561866298318}],"sentiment":"neutral","sentiment_score":-0.03394561866298318,"channel":1,"num_words":4,"start":116.630005,"end":117.770004},{"sentences":[{"text":"Still there.","start":119.63494,"end":120.29494,"sentiment":"neutral","sentiment_score":-0.0050375796854496}],"sentiment":"neutral","sentiment_score":-0.0050375796854496,"channel":0,"num_words":2,"start":119.63494,"end":120.29494},{"sentences":[{"text":"Great.","start":122.95494,"end":123.45494,"sentiment":"positive","sentiment_score":0.4111815094947815},{"text":"Is there anything","start":123.59494,"end":124.55994,"sentiment":"neutral","sentiment_score":0.09677572051684062}],"sentiment":"neutral","sentiment_score":0.17537716776132584,"channel":1,"num_words":4,"start":122.95494,"end":124.55994}]},"summary":{"result":"success","short":"The customer calls Pete's Pizzas and is greeted by a representative who lists various menu options. The representative then goes through each category, including pizza, sides, drinks, and desserts, and offers various drink and dessert options. The customer is asked if they want to hear more about the sides, drinks, or desserts, and is given information on Nutella pizza and Nutella chicken."},"intents":{"segments":[{"text":"We have pizzas, sides, drinks, and desserts.","start_word":38,"end_word":44,"intents":[{"intent":"Provide menu options","confidence_score":0.062330153}]}]},"sentiments":{"segments":[{"text":"Hi there. Thanks for calling Pete's Pizzas. What can we get you started with? Hello. Thanks for calling Pete's Pizzas. What can I get you started with today?","start_word":0,"end_word":27,"sentiment":"positive","sentiment_score":0.6090666651725769},{"text":"Can you tell me what's on the menu? Of course. We have pizzas, sides, drinks, and desserts. Which category would you like to hear more about? I wanna hear all of them. Alright. Let's go through each category. For pizzas, we have margarita, small $14, medium $18, large $22, pepperoni, small $16, medium $20, large $24, Hawaiian, small $17, medium $21, large $25. Supreme, small $18, medium $23, large $27. Meat lovers, small $19, medium $24, large $28. Vegetarian, small $16, medium $20, large $24. BBQ chicken, small $18, medium $22, large $26. Spicy diablo, small $17, medium $21, large $25. For sides, we've got garlic bread for $8, cheesy garlic bread for $10 for $14, Caesar salad for $12. For drinks, you can choose from soft drink cans, $3.50, bottles, $5 or $6.50, sparkling water, $4.50. And for desserts, we offer, tiramisu for $8.50. Nutella pizza for $12. Let me know if something catches your fancy. Are you still there? Would you like to hear more about our sides, drinks, or desserts? Are you still there? Still there.","start_word":28,"end_word":206,"sentiment":"neutral","sentiment_score":0.09992900490760805},{"text":"Great.","start_word":207,"end_word":207,"sentiment":"positive","sentiment_score":0.4111815094947815},{"text":"Is there anything","start_word":208,"end_word":210,"sentiment":"neutral","sentiment_score":0.12053801119327544}],"average":{"sentiment":"neutral","sentiment_score":0.16190091301413145}}}}