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speaking. Right? Hi, Irel. It's Ross with Tech Home. How's it going over there, man?\n\nThis is Ross with Tech Home. How's it going over there? That's great. Doing good, buddy. I will actually, I was just getting back to you regarding your inquiry for Alexa product 512 GB.\n\nSorry. Come again? So you were looking for stock? Mhmm. How many units you are after?\n\nActually, currently, we don't have the particular product you are after, which is gen three and two four for two hun. 20 one 100 MB read and 16 m section 900 MB write. Right? So currently, we do have stock for January 4 into four, 6,000 MB read and 2,500 MB write. Sure.\n\nI'll happy to send you. And we do have it in stock. And this is the best email address, airyl@cw.com.eu? Alright. Sharing you the details for the product we have in stock.\n\nAlright? Yeah. Yeah. You can reply to that email. Mhmm.\n\nOkay. Alright.","paragraphs":[{"sentences":[{"text":"Irel speaking.","start":3.6799998,"end":4.48,"sentiment":"neutral","sentiment_score":0.008814835920929909},{"text":"Right?","start":4.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.022989876568317413},{"text":"Hi, Irel.","start":6.3999996,"end":7.04,"sentiment":"neutral","sentiment_score":0.11892150342464447},{"text":"It's Ross with Tech Home.","start":7.04,"end":8.559999,"sentiment":"neutral","sentiment_score":0.09142890274524688},{"text":"How's it going over there, man?","start":8.559999,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.08464579532543819}],"sentiment":"neutral","sentiment_score":0.0777176150586456,"num_words":16,"start":3.6799998,"end":10.0199995},{"sentences":[{"text":"This is Ross with Tech Home.","start":13.005,"end":14.845,"sentiment":"neutral","sentiment_score":0.04741326719522476},{"text":"How's it going over there?","start":14.845,"end":16.225,"sentiment":"neutral","sentiment_score":0.06806308329105377},{"text":"That's great.","start":19.085,"end":19.725,"sentiment":"positive","sentiment_score":0.7414891123771667},{"text":"Doing good, buddy.","start":19.725,"end":20.625,"sentiment":"positive","sentiment_score":0.6424492597579956},{"text":"I will actually, I was just getting back to you regarding your inquiry for Alexa product 512 GB.","start":21.085,"end":26.625,"sentiment":"neutral","sentiment_score":0.09563830619057019}],"sentiment":"neutral","sentiment_score":0.16931207456132946,"num_words":34,"start":13.005,"end":26.625},{"sentences":[{"text":"Sorry.","start":37.44,"end":37.76,"sentiment":"neutral","sentiment_score":-0.03394320607185364},{"text":"Come again?","start":37.76,"end":38.5,"sentiment":"neutral","sentiment_score":-0.019907747860997915},{"text":"So you were looking for stock?","start":45.265,"end":46.885,"sentiment":"neutral","sentiment_score":0.005060541909188032},{"text":"Mhmm.","start":52.785,"end":53.285,"sentiment":"neutral","sentiment_score":0.014827534556388857},{"text":"How many units you are after?","start":53.585,"end":55.285,"sentiment":"neutral","sentiment_score":0.006680132355540991}],"sentiment":"neutral","sentiment_score":0.0007195548969320953,"num_words":16,"start":37.44,"end":55.285},{"sentences":[{"text":"Actually, currently, we don't have the particular product you are after, which is gen three and two four for two hun.","start":62.260002,"end":69.045,"sentiment":"neutral","sentiment_score":-0.03248846031991499},{"text":"20 one 100 MB read and 16 m section 900 MB write.","start":70.405,"end":74.325,"sentiment":"neutral","sentiment_score":0.005096435546875},{"text":"Right?","start":74.325,"end":74.825,"sentiment":"neutral","sentiment_score":0.00897627230733633},{"text":"So currently, we do have stock for January 4 into four, 6,000 MB read and 2,500 MB write.","start":77.365,"end":86.22,"sentiment":"neutral","sentiment_score":0.029119829543762736},{"text":"Sure.","start":91.32,"end":91.82,"sentiment":"neutral","sentiment_score":0.033054254949092865}],"sentiment":"neutral","sentiment_score":-0.0010360939832369112,"num_words":53,"start":62.260002,"end":91.82},{"sentences":[{"text":"I'll happy to send you.","start":92.119995,"end":93.74,"sentiment":"neutral","sentiment_score":0.243301597237587},{"text":"And we do have it in stock.","start":94.2,"end":95.9,"sentiment":"neutral","sentiment_score":0.09909116689647948},{"text":"And this is the best email address, airyl@cw.com.eu?","start":96.115005,"end":100.855,"sentiment":"neutral","sentiment_score":0.050482728984206915},{"text":"Alright.","start":103.395004,"end":103.795,"sentiment":"neutral","sentiment_score":0.08832897245883942},{"text":"Sharing you the details for the product we have in stock.","start":103.795,"end":107.095,"sentiment":"neutral","sentiment_score":0.08155342530120503}],"sentiment":"neutral","sentiment_score":0.10310701990965754,"num_words":32,"start":92.119995,"end":107.095},{"sentences":[{"text":"Alright?","start":107.715004,"end":108.18,"sentiment":"neutral","sentiment_score":0.046557679772377014},{"text":"Yeah.","start":111.86,"end":112.1,"sentiment":"neutral","sentiment_score":0.028986984863877296},{"text":"Yeah.","start":112.1,"end":112.34,"sentiment":"neutral","sentiment_score":0.028569143265485764},{"text":"You can reply to that email.","start":112.34,"end":113.88,"sentiment":"neutral","sentiment_score":0.023772360756993294},{"text":"Mhmm.","start":120.26,"end":120.5,"sentiment":"neutral","sentiment_score":0.04177009686827659}],"sentiment":"neutral","sentiment_score":0.028851806931197644,"num_words":10,"start":107.715004,"end":120.5},{"sentences":[{"text":"Okay.","start":120.5,"end":121.0,"sentiment":"neutral","sentiment_score":0.06312213838100433},{"text":"Alright.","start":121.06,"end":121.550934,"sentiment":"neutral","sentiment_score":0.1052032709121704}],"sentiment":"neutral","sentiment_score":0.08416270464658737,"num_words":2,"start":120.5,"end":121.550934}]}}]},{"alternatives":[{"transcript":"Hello. Ariel speaking. Hello? Yes. That's correct. Sorry? Not too bad stuff? Yeah. Yeah. Yeah. We're we're looking for, like, stocks on SSEs and stuff. So, I mean, I'm just quoting that just because yeah. I'm just quoting that just because I wanna look for stocks, if you can supply us those stuff. Yeah. I'm looking for stocks. I'm looking for good prices, bulk prices, if you can. Yeah. It depends on what you have. Probably 20. I wanna I wanna do bulk prices. Yeah. Okay. Can you Yep. Yep. Okay. Can you send me a list of prices for that, please, of the things you have? Yep. Yep. Yep. Yep. That is correct. Okay. Sure. Can I can I reply to that email with that? Yeah. Okay. Yep. Okay. Because, yeah, we're heading off with five minutes or something. Yep. Okay. Alright. Thanks, mate. 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Ariel speaking.\n\nChannel 0: Irel\n\nChannel 1: Hello?\n\nChannel 0: speaking. Right?\n\nChannel 1: Yes. That's correct.\n\nChannel 0: Hi, Irel. It's Ross with Tech Home. How's it going over there, man?\n\nChannel 1: Sorry?\n\nChannel 0: This is Ross with Tech Home. How's it going over there?\n\nChannel 1: Not too bad stuff?\n\nChannel 0: That's great. Doing good, buddy. I will actually, I was just getting back to you regarding your inquiry for Alexa product 512 GB.\n\nChannel 1: Yeah. Yeah. Yeah. We're we're looking for, like, stocks on SSEs and stuff. So, I mean, I'm just quoting that just because\n\nChannel 0: Sorry. Come again?\n\nChannel 1: yeah. I'm just quoting that just because I wanna look for stocks, if you can supply us those stuff.\n\nChannel 0: So you were looking for stock?\n\nChannel 1: Yeah. I'm looking for stocks. 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And this is the\n\nChannel 1: Yep.\n\nChannel 0: best email address, airyl@cw.com.eu?\n\nChannel 1: That is correct.\n\nChannel 0: Alright. Sharing you the details for the product we have in stock.\n\nChannel 1: Okay. Sure.\n\nChannel 0: Alright?\n\nChannel 1: Can I can I reply to that email with that?\n\nChannel 0: Yeah. Yeah. You can reply\n\nChannel 1: Yeah.\n\nChannel 0: to\n\nChannel 1: Okay.\n\nChannel 0: that email.\n\nChannel 1: Yep. Okay. Because, yeah, we're heading off with five minutes or something. Yep. Okay.\n\nChannel 0: Mhmm. Okay. Alright.\n\nChannel 1: Alright. Thanks, mate. 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email.","start":113.22,"end":113.88,"sentiment":"neutral","sentiment_score":0.02960371971130371}],"sentiment":"neutral","sentiment_score":0.02960371971130371,"channel":0,"num_words":2,"start":113.22,"end":113.88},{"sentences":[{"text":"Yep.","start":114.1,"end":114.42,"sentiment":"neutral","sentiment_score":0.04484441131353378},{"text":"Okay.","start":114.42,"end":114.9,"sentiment":"neutral","sentiment_score":0.03589702770113945},{"text":"Because, yeah, we're heading off with five minutes or something.","start":114.9,"end":118.46094,"sentiment":"neutral","sentiment_score":0.02729260865598917},{"text":"Yep.","start":119.42094,"end":119.74094,"sentiment":"neutral","sentiment_score":0.038412343710660934},{"text":"Okay.","start":119.74094,"end":120.24094,"sentiment":"neutral","sentiment_score":0.03887945041060448}],"sentiment":"neutral","sentiment_score":0.030782808549702168,"channel":1,"num_words":14,"start":114.1,"end":120.24094},{"sentences":[{"text":"Mhmm.","start":120.26,"end":120.5,"sentiment":"neutral","sentiment_score":0.04177009686827659},{"text":"Okay.","start":120.5,"end":121.0,"sentiment":"neutral","sentiment_score":0.06312213838100433},{"text":"Alright.","start":121.06,"end":121.550934,"sentiment":"neutral","sentiment_score":0.1052032709121704}],"sentiment":"neutral","sentiment_score":0.07003183538715045,"channel":0,"num_words":3,"start":120.26,"end":121.550934},{"sentences":[{"text":"Alright.","start":121.58094,"end":121.82094,"sentiment":"neutral","sentiment_score":0.1829334795475006},{"text":"Thanks, mate.","start":121.82094,"end":122.46094,"sentiment":"positive","sentiment_score":0.3705299198627472},{"text":"Bye.","start":122.46094,"end":122.96094,"sentiment":"neutral","sentiment_score":0.17068526148796082}],"sentiment":"neutral","sentiment_score":0.27366964519023895,"channel":1,"num_words":4,"start":121.58094,"end":122.96094}]},"summary":{"result":"success","short":"A representative from Tech Home named Ross calls a customer named Irel to follow up on their inquiry for Alexa productLive GB. Ross asks for the number of units the customer is interested in and quotes bulk prices for stock. The customer requests a list of prices and provides their email address for receiving the details. The call ends with Ross offering to send the list and the customer thanking him."},"intents":{"segments":[{"text":"I will actually, I was just getting back to you regarding your inquiry for Alexa product 512 GB. Yeah. Yeah.","start_word":44,"end_word":63,"intents":[{"intent":"Get back to","confidence_score":0.029828368}]},{"text":"We're we're looking for, like, stocks on SSEs and stuff. So, I mean, I'm just quoting that just because Sorry. Come again? yeah.","start_word":65,"end_word":87,"intents":[{"intent":"Quote","confidence_score":0.39603832}]},{"text":"Can you send me a list of prices for that, please, of the things Sure. you have?","start_word":209,"end_word":225,"intents":[{"intent":"Send price list","confidence_score":0.072425865}]}]},"sentiments":{"segments":[{"text":"Hello. Ariel speaking. Irel speaking. Hello? Right? Yes. That's correct. Hi, Irel. It's Ross with Tech Home. How's it going over there, man? Sorry? This is Ross with Tech Home. How's it going over there? Not too bad stuff?","start_word":0,"end_word":38,"sentiment":"neutral","sentiment_score":0.07876785099506378},{"text":"That's great. Doing good, buddy.","start_word":39,"end_word":43,"sentiment":"positive","sentiment_score":0.6868287324905396},{"text":"I will actually, I was just getting back to you regarding your inquiry for Alexa product 512 GB. Yeah. Yeah. Yeah. We're we're looking for, like, stocks on SSEs and stuff. So, I mean, I'm just quoting that just because Sorry. Come again? yeah. I'm just quoting that just because I wanna look for stocks, if you can supply us those stuff. So you were looking for stock? Yeah. I'm looking for stocks. I'm looking for good prices, bulk prices, if you can. Mhmm. Yeah. How many units you are after? It depends on what you have. Probably 20. I wanna I wanna do bulk prices. Actually, currently, Yeah. we don't have the particular product you are after, which is gen three and two four for two Okay. hun. 20 Can one you 100 MB read and 16 m section 900 MB write. Right? Yep. Yep. So currently, we do have stock for January 4 into four, Okay. 6,000 MB read and 2,500 MB write. Can you send me a list of prices for that, please, of the things Sure. you have? I'll Yep. happy to send you. And Yep. we Yep. do have it in stock. And this is the Yep. best email address, airyl@cw.com.eu? That is correct. Alright. Sharing you the details for the product we have in stock. Okay. Sure. Alright? Can I can I reply to that email with that? Yeah. Yeah. You can reply Yeah. to Okay. that email. Yep. Okay. Because, yeah, we're heading off with five minutes or something. Yep. Okay. Mhmm. Okay. Alright. Alright.","start_word":44,"end_word":305,"sentiment":"neutral","sentiment_score":0.03722535073757171},{"text":"Thanks, mate.","start_word":306,"end_word":307,"sentiment":"positive","sentiment_score":0.3626245856285095},{"text":"Bye.","start_word":308,"end_word":308,"sentiment":"neutral","sentiment_score":0.2273925542831421}],"average":{"sentiment":"neutral","sentiment_score":0.06175765683574061}}}}