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I was able to talk to you last year. And during that time, I was able to arrange an introductory meeting. But the thing is you were not able to attend. I think you were busy during that moment. Name of the company again, it's Cloud Solution IT. Yeah. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI. Yeah. Mhmm. Yep. Yep. Yep. Mhmm. Yep. Mhmm. Yeah. Yeah. Mhmm. Yeah. Actually, sir, the the the last time that I talked to you, I you gave to me the phone number of Ian to coordinate with him. Ian Harwood, sir, if I'm not mistaken. Yep. Mhmm. Maybe I can try to call Ethan to to arrange a meeting with him. Yeah. The the number that you gave me, sir, the last time, I think it's 0243210080. Sorry. It's 0414. Oh, sorry. Go ahead. I'm sorry. 04 14 one nine five 994. Yeah. Okay. Maybe I can try to call Ian and arrange a meeting with him. Ian. Yep. E. A. I I thought it's e, Ian. It's Aaron. Last last name is Harwood, sir. Right? Harwood. Yep. Okay. Got it, sir. It's it's alright. Thank you, Nigel. Okay. Alright. Okay. I'll be talking to you either. Ryan. What is Ryan? Alright. Ryan. Yep. Alright. Of course. Yep. Alright. Alright. Okay. Yep. Alright. Thank you, Nideel. Like, you have a good day. Alright. Thank you. 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morning. Yeah. Good morning. Nigel, it's Ronald from Cloud Solution IT. And how are you doing today?\n\nI'm doing great, sir. Thank you for asking. Nigel, I hope you still remember the company. I was able to talk to you last year. And during that time, I was able to arrange an introductory meeting.\n\nBut the thing is you were not able to attend. I think you were busy during that moment. Name of the company again, it's Cloud Solution IT. Yeah. Cloud Solution IT, we are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI. Yeah. Mhmm. Yep. Yep.\n\nYep. Mhmm. Yep. Mhmm. Yeah.\n\nYeah. Mhmm. Yeah. Actually, sir, the the the last time that I talked to you, I you gave to me the phone number of Ian to coordinate with him. Ian Harwood, sir, if I'm not mistaken.\n\nYep. Mhmm. Maybe I can try to call Ethan to to arrange a meeting with him. Yeah. The the number that you gave me, sir, the last time, I think it's 0243210080.\n\nSorry. It's 0414. Oh, sorry. Go ahead. I'm sorry.\n\n04 14 one nine five 994. Yeah. Okay. Maybe I can try to call Ian and arrange a meeting with him. Ian.\n\nYep. E. A. I I thought it's e, Ian. It's Aaron.\n\nLast last name is Harwood, sir. Right? Harwood. Yep. Okay.\n\nGot it, sir. It's it's alright. Thank you, Nigel. Okay. Alright.\n\nOkay. I'll be talking to you either. Ryan. What is Ryan? Alright.\n\nRyan. Yep. Alright. Of course. Yep.\n\nAlright. Alright. Okay. Yep. Alright.\n\nThank you, Nideel. Like, you have a good day. Alright. Thank you. Thank you.","paragraphs":[{"sentences":[{"text":"Good morning.","start":6.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.22752723097801208},{"text":"Yeah.","start":9.28,"end":9.599999,"sentiment":"neutral","sentiment_score":0.2478921264410019},{"text":"Good morning.","start":9.599999,"end":10.34,"sentiment":"positive","sentiment_score":0.390571266412735},{"text":"Nigel, it's Ronald from Cloud Solution IT.","start":10.4,"end":14.179999,"sentiment":"neutral","sentiment_score":0.24793364533356257},{"text":"And how are you doing today?","start":14.815,"end":16.115,"sentiment":"neutral","sentiment_score":0.21895036598046622}],"sentiment":"neutral","sentiment_score":0.25185149080223507,"num_words":18,"start":6.64,"end":16.115},{"sentences":[{"text":"I'm doing great, sir.","start":17.935,"end":19.455,"sentiment":"positive","sentiment_score":0.659267857670784},{"text":"Thank you for 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Good morning. Good. How are you? Yeah. Probably might what what's it about doing IT or cloud storage? Or Yeah. I I I I'm not the person. Even though I'm the business owner, but one of my staff looks after this. And and we do partner with a lot of IT companies on the Central Coast, so we won't deal with any company that's not on the Central Coast if we can't get the service, if you know what I mean, because we gotta keep the money on the coast to keep people employed. So you're obviously in Melbourne. So if if none of our IT companies can't do what we what you can do, if it interests us, then then we could use you. If if we if if it's something, I don't know. So but you you'd have to call Ethan who's not Ethan. Yeah. Yep. Yeah. Yeah. That one. Yep. Yep. So, yeah, he's he he knows about all our IT and all that stuff. And, yeah, I've I've got no idea. I just own the company. Yeah. Give him a call. Hey. Yeah. And have a chat, see if it's something I don't know. But yeah. Yeah. 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beer.","start":217.435,"end":218.415,"sentiment":"neutral","sentiment_score":-0.17483300964037576}],"sentiment":"neutral","sentiment_score":-0.09087498850810032,"num_words":48,"start":197.87999,"end":218.415},{"sentences":[{"text":"They go which they go, we don't do beer.","start":219.62999,"end":221.62999,"sentiment":"neutral","sentiment_score":-0.14600984503825506},{"text":"I'm like, well, get beer for me.","start":221.62999,"end":223.06999,"sentiment":"neutral","sentiment_score":-0.18554347327777318},{"text":"So stop stop bloody calling me if you don't have any beer.","start":223.06999,"end":227.41693,"sentiment":"neutral","sentiment_score":-0.33008162428935367},{"text":"You know what I mean?","start":228.27693,"end":229.23694,"sentiment":"neutral","sentiment_score":-0.033738989382982254},{"text":"Anyway, all good, mate.","start":229.23694,"end":230.77693,"sentiment":"neutral","sentiment_score":0.2141505889594555}],"sentiment":"neutral","sentiment_score":-0.1590801351577849,"num_words":37,"start":219.62999,"end":230.77693},{"sentences":[{"text":"You too, mate.","start":233.47693,"end":234.19693,"sentiment":"neutral","sentiment_score":0.26878271500269574},{"text":"See you.","start":234.19693,"end":234.75693,"sentiment":"neutral","sentiment_score":0.20971638709306717},{"text":"Bye.","start":234.75693,"end":235.25693,"sentiment":"neutral","sentiment_score":0.09048768877983092}],"sentiment":"neutral","sentiment_score":0.21937810132900873,"num_words":6,"start":233.47693,"end":235.25693}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good morning.\n\nChannel 1: Morning. Good morning.\n\nChannel 0: Yeah. Good morning. Nigel, it's Ronald from Cloud Solution IT. And how are you doing today?\n\nChannel 1: Good. How are you?\n\nChannel 0: I'm doing great, sir. Thank you for asking. Nigel, I hope you still remember the company. I was able to talk to you last year. And during that time, I was able to arrange an introductory meeting.\n\nBut the thing is you were not able to attend. I think you were busy during that moment. Name of the company again, it's Cloud Solution IT.\n\nChannel 1: Yeah. Probably might what what's it about doing IT or cloud storage? Or\n\nChannel 0: Yeah. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power\n\nChannel 1: Yeah. I\n\nChannel 0: BI.\n\nChannel 1: I I I'm not the person. Even though I'm the business owner, but one of my staff looks after this. And and we do\n\nChannel 0: Yeah.\n\nChannel 1: partner with a lot of IT companies on the Central Coast, so\n\nChannel 0: Mhmm.\n\nChannel 1: we won't deal with any company that's not on the Central Coast if we can't get the\n\nChannel 0: Yep.\n\nChannel 1: service, if you know what I mean,\n\nChannel 0: Yep.\n\nChannel 1: because we gotta keep the money on the coast to keep people employed. So\n\nChannel 0: Yep.\n\nChannel 1: you're obviously\n\nChannel 0: Mhmm.\n\nChannel 1: in Melbourne. So\n\nChannel 0: Yep.\n\nChannel 1: if if none of our IT companies can't do what we what you can do, if it interests us, then\n\nChannel 0: Mhmm.\n\nChannel 1: then we could use you. If if we if if\n\nChannel 0: Yeah.\n\nChannel 1: it's something, I don't know. So but\n\nChannel 0: Yeah.\n\nChannel 1: you you'd have to call Ethan who's\n\nChannel 0: Mhmm. Yeah. Actually,\n\nChannel 1: not\n\nChannel 0: sir, the the the last time that I talked to you, I you gave to me the phone number of Ian to\n\nChannel 1: Ethan.\n\nChannel 0: coordinate\n\nChannel 1: Yeah. Yep.\n\nChannel 0: with him. Ian Harwood, sir, if I'm not\n\nChannel 1: Yeah.\n\nChannel 0: mistaken.\n\nChannel 1: Yeah. That one. Yep. Yep. So, yeah,\n\nChannel 0: Yep.\n\nChannel 1: he's he he knows about all our IT and all that stuff. And, yeah, I've\n\nChannel 0: Mhmm.\n\nChannel 1: I've got no idea. I just own the company.\n\nChannel 0: Maybe I can try to call Ethan to\n\nChannel 1: Yeah.\n\nChannel 0: to\n\nChannel 1: Give\n\nChannel 0: arrange\n\nChannel 1: him\n\nChannel 0: a\n\nChannel 1: a\n\nChannel 0: meeting\n\nChannel 1: call. Hey.\n\nChannel 0: with him.\n\nChannel 1: Yeah. And have a chat, see if it's something I don't know. But\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: The the number that you gave me, sir, the last time, I think it's 0243210080.\n\nChannel 1: Yeah. Well, I can give you his mobile. 0414\n\nChannel 0: Sorry. It's 0414. Oh,\n\nChannel 1: 1\n\nChannel 0: sorry. Go\n\nChannel 1: 9\n\nChannel 0: ahead.\n\nChannel 1: 195\n\nChannel 0: I'm sorry.\n\nChannel 1: sorry.\n\nChannel 0: 04\n\nChannel 1: Just\n\nChannel 0: 14\n\nChannel 1: a second. Yep. 195994.\n\nChannel 0: one nine five 994. Yeah. Okay. Maybe I can\n\nChannel 1: Okay.\n\nChannel 0: try to call Ian and\n\nChannel 1: A\n\nChannel 0: arrange\n\nChannel 1: Ethan.\n\nChannel 0: a meeting with\n\nChannel 1: A\n\nChannel 0: him.\n\nChannel 1: Ethan.\n\nChannel 0: Ian.\n\nChannel 1: Ethan.\n\nChannel 0: Yep.\n\nChannel 1: Ethan, a t e t h a n, Ethan.\n\nChannel 0: E. A. I I thought it's e, Ian. It's Aaron.\n\nChannel 1: No. Ethan, e t h a n, Ethan.\n\nChannel 0: Last last name is Harwood, sir. Right?\n\nChannel 1: Howard. Howard. Yep.\n\nChannel 0: Harwood.\n\nChannel 1: H\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: Okay. Got it, sir.\n\nChannel 1: Yep. No worries. But, anyway, see\n\nChannel 0: It's\n\nChannel 1: what happens.\n\nChannel 0: it's\n\nChannel 1: But you\n\nChannel 0: alright. Thank\n\nChannel 1: late\n\nChannel 0: you,\n\nChannel 1: late\n\nChannel 0: Nigel.\n\nChannel 1: late\n\nChannel 0: Okay.\n\nChannel 1: late late late, you're not selling wine.\n\nChannel 0: Alright. Okay. I'll be talking to\n\nChannel 1: I\n\nChannel 0: you\n\nChannel 1: I\n\nChannel 0: either.\n\nChannel 1: I I have about 10 calls a week from wine companies.\n\nChannel 0: Ryan. What is Ryan?\n\nChannel 1: Wine, like red wine and white wine. They go, we got white red\n\nChannel 0: Alright. Ryan.\n\nChannel 1: I'm\n\nChannel 0: Yep.\n\nChannel 1: like,\n\nChannel 0: Alright.\n\nChannel 1: I I don't drink wine. I want beer.\n\nChannel 0: Of course.\n\nChannel 1: They go\n\nChannel 0: Yep.\n\nChannel 1: which they go, we don't do beer. I'm like, well, get beer for me. So\n\nChannel 0: Alright.\n\nChannel 1: stop stop bloody calling me if you don't have any beer.\n\nChannel 0: Alright.\n\nChannel 1: You know what\n\nChannel 0: Okay.\n\nChannel 1: I mean? Anyway, all\n\nChannel 0: Yep.\n\nChannel 1: good, mate.\n\nChannel 0: Alright. Thank you, Nideel. Like, you have a good day.\n\nChannel 1: You too, mate. See you.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Thank you. Thank you.","paragraphs":[{"sentences":[{"text":"Good morning.","start":6.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.22752723097801208}],"sentiment":"neutral","sentiment_score":0.22752723097801208,"channel":0,"num_words":2,"start":6.64,"end":7.3799996},{"sentences":[{"text":"Morning.","start":7.2,"end":7.7,"sentiment":"neutral","sentiment_score":0.18359945714473724},{"text":"Good morning.","start":7.8399997,"end":8.58,"sentiment":"neutral","sentiment_score":0.3114100843667984}],"sentiment":"neutral","sentiment_score":0.2688065419594447,"channel":1,"num_words":3,"start":7.2,"end":8.58},{"sentences":[{"text":"Yeah.","start":9.28,"end":9.599999,"sentiment":"neutral","sentiment_score":0.2478921264410019},{"text":"Good morning.","start":9.599999,"end":10.34,"sentiment":"positive","sentiment_score":0.390571266412735},{"text":"Nigel, it's Ronald from Cloud Solution IT.","start":10.4,"end":14.179999,"sentiment":"neutral","sentiment_score":0.24793364533356257},{"text":"And how 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However, Nigel is unable to attend the meeting and is not familiar with the company. Ronald suggests calling Ethan and trying to arrange a meeting with Ian Harwood. He also mentions that they do not sell wine and that they have 10 calls a week from wine companies."},"intents":{"segments":[{"text":"Name of the company again, it's Cloud Solution IT. Yeah.","start_word":80,"end_word":89,"intents":[{"intent":"Inform about company information","confidence_score":0.00057690183}]},{"text":"Maybe I can try to call Ethan to Yeah.","start_word":342,"end_word":350,"intents":[{"intent":"Call ethan","confidence_score":0.005299386}]},{"text":"Maybe I can try to call Ethan to Yeah. to Give arrange him a a meeting call. Hey. with him.","start_word":342,"end_word":361,"intents":[{"intent":"Arrange meeting with ethan","confidence_score":0.13784018}]}]},"sentiments":{"segments":[{"text":"Good morning. Morning. Good morning. Yeah.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.2413330376148224},{"text":"Good morning.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.3777359426021576},{"text":"Nigel, it's Ronald from Cloud Solution IT. And how are you doing today?","start_word":8,"end_word":20,"sentiment":"neutral","sentiment_score":0.23967508971691132},{"text":"Good.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.35707002878189087},{"text":"How are you?","start_word":22,"end_word":24,"sentiment":"neutral","sentiment_score":0.25281184911727905},{"text":"I'm doing great, sir. Thank you for asking.","start_word":25,"end_word":32,"sentiment":"positive","sentiment_score":0.6196692585945129},{"text":"Nigel, I hope you still remember the company. I was able to talk to you last year. And during that time, I was able to arrange an introductory meeting. But the thing is you were not able to attend. I think you were busy during that moment. Name of the company again, it's Cloud Solution IT. Yeah. Probably might what what's it about doing IT or cloud storage? Or Yeah. Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power Yeah. I BI. I I I'm not the person. Even though I'm the business owner, but one of my staff looks after this. And and we do Yeah. partner with a lot of IT companies on the Central Coast, so Mhmm. we won't deal with any company that's not on the Central Coast if we can't get the Yep. service, if you know what I mean, Yep. because we gotta keep the money on the coast to keep people employed. So Yep. you're obviously Mhmm. in Melbourne. So Yep. if if none of our IT companies can't do what we what you can do, if it interests us, then Mhmm. then we could use you. If if we if if Yeah. it's something, I don't know. So but Yeah. you you'd have to call Ethan who's Mhmm. Yeah. Actually, not sir, the the the last time that I talked to you, I you gave to me the phone number of Ian to Ethan. coordinate Yeah. Yep. with him. Ian Harwood, sir, if I'm not Yeah. mistaken. Yeah. That one. Yep. Yep. So, yeah, Yep. he's he he knows about all our IT and all that stuff. And, yeah, I've Mhmm. I've got no idea. I just own the company. Maybe I can try to call Ethan to Yeah. to Give arrange him a a meeting call. Hey. with him. Yeah. And have a chat, see if it's something I don't know. But Yeah. yeah. The the number that you gave me, sir, the last time, I think it's 0243210080. Yeah. Well, I can give you his mobile. 0414 Sorry. It's 0414. Oh, 1 sorry. Go 9 ahead. 195 I'm sorry. sorry. 04 Just 14 a second. Yep. 195994. one nine five 994. Yeah. Okay. Maybe I can Okay. try to call Ian and A arrange Ethan. a meeting with A him. Ethan. Ian. Ethan. Yep. Ethan, a t e t h a n, Ethan. E. A. I I thought it's e, Ian. It's Aaron. No. Ethan, e t h a n, Ethan. Last last name is Harwood, sir. Right? Howard. Howard. Yep. Harwood. H Yep. Yep. Okay. Got it, sir. Yep. No worries. But, anyway, see It's what happens. it's But you alright. Thank late you, late Nigel. late Okay. late late late, you're not selling wine. Alright. Okay. I'll be talking to I you I either. I I have about 10 calls a week from wine companies. Ryan. What is Ryan? Wine, like red wine and white wine. They go, we got white red Alright. Ryan. I'm Yep. like, Alright. I I don't drink wine. I want beer. Of course. They go Yep. which they go, we don't do beer. I'm like, well, get beer for me. So Alright.","start_word":33,"end_word":592,"sentiment":"neutral","sentiment_score":-0.0478736053620066},{"text":"stop stop bloody calling me if you don't have any beer.","start_word":593,"end_word":603,"sentiment":"negative","sentiment_score":-0.3464983403682709},{"text":"Alright. You know what Okay. I mean? 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