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Control Ring. Frank speaking.\n\nChannel 0: Yes. Good afternoon. I'm looking for Dean McGrath.\n\nChannel 1: Dean McGrath. And you are? Sorry?\n\nChannel 0: Mary from Vigilance AI.\n\nChannel 1: I'm not in McGrath. Okay. Just bear with me.\n\nChannel 0: Thank you.\n\nChannel 1: So are you from a company, are you?\n\nChannel 0: Yes.\n\nChannel 1: Okay. And you don't have his contact details?\n\nChannel 0: I only have this general phone number.\n\nChannel 1: Okay. Just bear with me. I'll just see if I can if I'm allowed to transfer you. Okay?\n\nChannel 0: Sure. Thank you.\n\nChannel 1: This lady from some company wants to speak to wants me to be transferred to. Hello? Hello?\n\nChannel 0: Hello?\n\nChannel 1: Hi. Can I have your name, please?\n\nChannel 0: Yeah. This is Mary from Vigilance AI. I'm looking for Dean McGrath.\n\nChannel 1: Vigilance Aid.\n\nChannel 0: I'm sorry?\n\nChannel 1: What's your company name? Vigilance Aid.\n\nChannel 0: Oh, Vigilance AI. We are a cybersecurity company.\n\nChannel 1: Okay. What you need from Dean McGrath?\n\nChannel 0: Yeah. We are just trying to present cybersecurity with him. So is he available to speak with?\n\nChannel 1: Okay. He's not in the office today. No. He's not in the office today. And maybe try tomorrow around same time?\n\nChannel 0: Sure. I'll just write your ring back. Thank you.\n\nChannel 1: Yep. No worries. Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":0.39999998,"end":1.04,"sentiment":"neutral","sentiment_score":0.22701485455036163},{"text":"Control Ring.","start":1.04,"end":1.52,"sentiment":"neutral","sentiment_score":0.11513843387365341},{"text":"Frank speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.06548041105270386}],"sentiment":"neutral","sentiment_score":0.13587789982557297,"channel":1,"num_words":6,"start":0.39999998,"end":2.34},{"sentences":[{"text":"Yes.","start":3.12,"end":3.52,"sentiment":"neutral","sentiment_score":0.11923132091760635},{"text":"Good afternoon.","start":3.52,"end":4.42,"sentiment":"neutral","sentiment_score":0.24865075200796127},{"text":"I'm looking for Dean McGrath.","start":4.48,"end":6.74,"sentiment":"neutral","sentiment_score":0.05354849621653557}],"sentiment":"neutral","sentiment_score":0.11053441325202584,"channel":0,"num_words":8,"start":3.12,"end":6.74},{"sentences":[{"text":"Dean 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The representative is from a cybersecurity company and the caller asks for Dean McGrath's company name. The representative is unable to transfer to Dean and suggests calling back at a later time."},"intents":{"segments":[{"text":"And you don't have his contact details? I only have this general phone number. Okay.","start_word":45,"end_word":59,"intents":[{"intent":"Confirm contact details","confidence_score":0.008437936}]},{"text":"I'll just see if I can if I'm allowed to transfer you. Okay? Sure. Thank you.","start_word":64,"end_word":79,"intents":[{"intent":"Confirm transfer","confidence_score":0.03842711}]},{"text":"We are just trying to present cybersecurity with him. So is he available to speak with? Okay.","start_word":143,"end_word":159,"intents":[{"intent":"Present cybersecurity","confidence_score":0.047521386}]},{"text":"Okay.","start_word":159,"end_word":159,"intents":[{"intent":"Confirm availability","confidence_score":0.037288833}]},{"text":"I'll just write your ring back. Thank you. Yep.","start_word":181,"end_word":189,"intents":[{"intent":"Write ring back","confidence_score":0.60111374}]}]},"sentiments":{"segments":[{"text":"Good afternoon. Control Ring. Frank speaking. Yes. Good afternoon. I'm looking for Dean McGrath. Dean McGrath. And you are? Sorry? Mary from Vigilance AI. I'm not in McGrath. Okay. Just bear with me. Thank you. So are you from a company, are you? Yes. Okay. And you don't have his contact details? I only have this general phone number. Okay. Just bear with me. I'll just see if I can if I'm allowed to transfer you. Okay? Sure. Thank you. This lady from some company wants to speak to wants me to be transferred to. Hello? Hello? Hello? Hi. Can I have your name, please? Yeah. This is Mary from Vigilance AI. I'm looking for Dean McGrath. Vigilance Aid. I'm sorry? What's your company name? Vigilance Aid. Oh, Vigilance AI. We are a cybersecurity company. Okay. What you need from Dean McGrath? Yeah. We are just trying to present cybersecurity with him. So is he available to speak with? Okay. He's not in the office today. No. He's not in the office today. And maybe try tomorrow around same time? Sure. I'll just write your ring back. Thank you. Yep. No worries.","start_word":0,"end_word":191,"sentiment":"neutral","sentiment_score":-0.012143613770604134},{"text":"Thank you.","start_word":192,"end_word":193,"sentiment":"positive","sentiment_score":0.3552798628807068},{"text":"Bye. Bye.","start_word":194,"end_word":195,"sentiment":"neutral","sentiment_score":0.18359407782554624}],"average":{"sentiment":"neutral","sentiment_score":-0.00475174111205262}}}}