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Good afternoon. Yeah. This is Abby. I'm calling on behalf of Daniel from TechnoWands in Brisbane Springfield, Brisbane.\n\nWe wanted to reach out because he wants to know if you do have issues with your IT, IT support, like, recurring issues. So far so good with your IT or if you wanted to reduce cost with your IT? We we wanted to reach out, sir, because we wanted to check if you do have recurring IT issues that don't get that don't get properly fixed for your company. Oh, okay. No problem.\n\nThank you. 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She asks if Daniel has recurring IT issues and offers to reduce costs if needed. The call ends with Abby thanking Daniel and saying goodbye."},"intents":{"segments":[{"text":"So far so good with your IT or if you wanted to reduce cost I with don't your understand IT? why you why are you calling me?","start_word":48,"end_word":74,"intents":[{"intent":"Reduce cost","confidence_score":0.14140226}]},{"text":"We we wanted to reach out, sir, because we wanted to check if you do have recurring IT issues For that what?","start_word":75,"end_word":96,"intents":[{"intent":"Check it support","confidence_score":0.12802126}]}]},"sentiments":{"segments":[{"text":"I got Marco speaking. Hi, sir.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.13204579055309296},{"text":"Good afternoon.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.3929917514324188},{"text":"Yeah. This is Abby. 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