{"metadata":{"transaction_key":"deprecated","request_id":"019ed36d-0e0b-7081-9c46-d8ffc4045469","sha256":"65fdb7b4c6b6c060dbe9f9b7955fb73dfd3eb6baf602b08967614840b03f8c48","created":"2026-06-17T02:33:21.016Z","duration":6.3359375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record.","confidence":0.9995117,"words":[{"word":"has","start":0.32,"end":0.48,"confidence":0.8359375,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.655624508857727},{"word":"been","start":0.48,"end":0.71999997,"confidence":0.9941406,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8315887451171875},{"word":"forwarded","start":0.71999997,"end":1.12,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8180891275405884},{"word":"to","start":1.12,"end":1.36,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8110338449478149},{"word":"voice","start":1.36,"end":1.68,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.781213641166687},{"word":"mail","start":1.68,"end":2.1599998,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7867976427078247},{"word":"the","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.873365044593811},{"word":"person","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8293255567550659},{"word":"you","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8771823048591614},{"word":"are","start":2.8799999,"end":3.04,"confidence":0.6826172,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8693820238113403},{"word":"trying","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8908615112304688},{"word":"to","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8647879362106323},{"word":"reach","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8706767559051514},{"word":"is","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9079140424728394},{"word":"not","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9084130525588988},{"word":"available","start":4.08,"end":4.58,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8637073040008545},{"word":"at","start":4.7999997,"end":5.04,"confidence":0.99902344,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.5746716856956482},{"word":"the","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5984654426574707},{"word":"tone","start":5.2,"end":5.68,"confidence":0.99853516,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.5813536643981934},{"word":"please","start":5.68,"end":5.92,"confidence":0.99902344,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.6229242086410522},{"word":"record","start":5.92,"end":6.3359375,"confidence":0.87719727,"punctuated_word":"record.","sentiment":"negative","sentiment_score":-0.34142470359802246}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record.","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.32,"end":2.1599998,"sentiment":"negative","sentiment_score":-0.7807245850563049},{"text":"The person you are trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8755615532398224},{"text":"At the tone, please record.","start":4.7999997,"end":6.3359375,"sentiment":"negative","sentiment_score":-0.5437679409980773}],"sentiment":"negative","sentiment_score":-0.7694667975107828,"num_words":21,"start":0.32,"end":6.3359375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record.","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.32,"end":2.1599998,"sentiment":"negative","sentiment_score":-0.7807245850563049},{"text":"The person you are trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8755615532398224},{"text":"At the tone, please record.","start":4.7999997,"end":6.3359375,"sentiment":"negative","sentiment_score":-0.5437679409980773}],"sentiment":"negative","sentiment_score":-0.7694667975107828,"channel":1,"num_words":21,"start":0.32,"end":6.3359375}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record."},"intents":{"segments":[{"text":"At the tone, please record.","start_word":16,"end_word":20,"intents":[{"intent":"Leave message","confidence_score":0.40637684}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record.","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.7642728090286255}],"average":{"sentiment":"negative","sentiment_score":-0.7642727631788987}}}}