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want to hear Bianca speaking. No. Not who who do you want to speak to? Yeah. He's not in the office.\n\nYou can probably reach him on his mobile I mean, his email. Yeah. She's not he he's not in the office today, so I don't have I don't have his mobile number. So you you have to contact him on his email. Okay.\n\nOkay. Bye.","paragraphs":[{"sentences":[{"text":"I want to hear Bianca speaking.","start":0.24,"end":1.78,"sentiment":"neutral","sentiment_score":0.03379233554005623},{"text":"No.","start":6.24,"end":6.64,"sentiment":"neutral","sentiment_score":-0.252353698015213},{"text":"Not who who do you want to speak to?","start":6.64,"end":9.139999,"sentiment":"negative","sentiment_score":-0.33480669889185166},{"text":"Yeah.","start":15.514999,"end":15.994999,"sentiment":"neutral","sentiment_score":-0.06541168689727783},{"text":"He's not in the office.","start":15.994999,"end":17.215,"sentiment":"neutral","sentiment_score":-0.12575827836990355}],"sentiment":"neutral","sentiment_score":-0.17077559334310619,"num_words":22,"start":0.24,"end":17.215},{"sentences":[{"text":"You can probably reach him on his mobile I mean, his email.","start":17.275,"end":20.974998,"sentiment":"neutral","sentiment_score":-0.09168934977302949},{"text":"Yeah.","start":36.35,"end":36.67,"sentiment":"neutral","sentiment_score":-0.06992250680923462},{"text":"She's not he he's not in the office today, so I don't have I don't have his mobile number.","start":36.67,"end":41.355,"sentiment":"neutral","sentiment_score":-0.2570032814615651},{"text":"So you you have to contact him on his email.","start":41.355,"end":49.454998,"sentiment":"neutral","sentiment_score":-0.14303562492132188},{"text":"Okay.","start":50.155,"end":50.635,"sentiment":"positive","sentiment_score":0.3845913410186768}],"sentiment":"neutral","sentiment_score":-0.1650935339546481,"num_words":43,"start":17.275,"end":50.635},{"sentences":[{"text":"Okay.","start":50.635,"end":51.135,"sentiment":"neutral","sentiment_score":0.14365258812904358},{"text":"Bye.","start":51.195,"end":51.695,"sentiment":"neutral","sentiment_score":0.12639741599559784}],"sentiment":"neutral","sentiment_score":0.1350250020623207,"num_words":2,"start":50.635,"end":51.695}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I want to hear Bianca speaking.\n\nChannel 0: Oh, yes. Hi. Gilbert?\n\nChannel 1: No. Not who who do you want to speak to?\n\nChannel 0: Oh, I'm sorry. Yeah. I'm trying to get a hold of Gilbert saying.\n\nChannel 1: Yeah. He's not in the office. You can probably reach him on his mobile I mean, his email.\n\nChannel 0: Oh, yeah. Because we've been sending her emails, and we haven't gotten back from her, which is why I I tried to call her on this number. Perhaps if she's available, you know\n\nChannel 1: Yeah. She's not he he's not in the office today, so I don't have I don't have his mobile number. So you you have to contact him on his\n\nChannel 0: Gotcha. Well, I I'll continue to do that. But thank you\n\nChannel 1: email.\n\nChannel 0: for picking up. You have a great\n\nChannel 1: Okay.\n\nChannel 0: day.\n\nChannel 1: Okay. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"I want to hear Bianca speaking.","start":0.24,"end":1.78,"sentiment":"neutral","sentiment_score":0.03379233554005623}],"sentiment":"neutral","sentiment_score":0.03379233554005623,"channel":1,"num_words":6,"start":0.24,"end":1.78},{"sentences":[{"text":"Oh, yes.","start":3.76,"end":4.24,"sentiment":"neutral","sentiment_score":0.01813004445284605},{"text":"Hi.","start":4.24,"end":4.72,"sentiment":"neutral","sentiment_score":-0.003849149215966463},{"text":"Gilbert?","start":4.88,"end":5.38,"sentiment":"neutral","sentiment_score":-0.02041885443031788}],"sentiment":"neutral","sentiment_score":0.0029980213148519397,"channel":0,"num_words":4,"start":3.76,"end":5.38},{"sentences":[{"text":"No.","start":6.24,"end":6.64,"sentiment":"neutral","sentiment_score":-0.252353698015213},{"text":"Not who who do you want to speak 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The agent suggests contacting Gilbert via email and provides the mobile number. The customer thanks the agent for the email and plans to continue contacting Gilbert via email."},"intents":{"segments":[{"text":"She's not he he's not in the office today, so I don't have I don't have his mobile number. So you you have to contact him on his Gotcha.","start_word":85,"end_word":113,"intents":[{"intent":"Obtain gindell's contact information","confidence_score":0.00022992847}]},{"text":"So you you have to contact him on his Gotcha.","start_word":104,"end_word":113,"intents":[{"intent":"Contact gindell","confidence_score":0.00010452801}]}]},"sentiments":{"segments":[{"text":"I want to hear Bianca speaking. Oh, yes. Hi. Gilbert? No. Not who who do you want to speak to? Oh, I'm sorry. Yeah. I'm trying to get a hold of Gilbert saying. Yeah. He's not in the office. You can probably reach him on his mobile I mean, his email. Oh, yeah. 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