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Thanks for calling Pete's Pizzas. What can we get you started with? Sure thing. So that's four large pepperoni pizzas and one large pepperoni with added anchovies. A large pepperoni is $24. Would you like anything else with that? Of course. We've got six cheesy garlic bread, each for $10, and two regular garlic bread at $8 each. Would you like anything else with that? Great. Let's go over your order to make sure everything's right. Four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic bread, two garlic bread. Let me calculate the total for you. One moment, please. Alright. Your total comes to $198.50. Is this order for pickup or delivery? Are you still with me? Is this order for pickup or delivery? Great. And can I have your name and a callback phone number for the order? Thanks, Jeffrey. Just to confirm, that's Jeffrey Epstein, and your number is 123456789. Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50. Please come to 123 Fake Street, Grootetown, A C T 9999 to pick it up. Thank you for ordering with Pete's Pizzas. Have a delicious day. Goodbye. Cheesy garlic breads. Two garlic breads. Your order is all set and recorded. Thanks for calling Pete's Pizzas, Jeffrey. Enjoy your meal, and have a great day. 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Thanks for calling Pete's Pizzas. What can we get you started with? Sure thing. So that's four large pepperoni pizzas and one large pepperoni with added anchovies.\n\nA large pepperoni is $24. Would you like anything else with that? Of course. We've got six cheesy garlic bread, each for $10, and two regular garlic bread at $8 each. Would you like anything else with that?\n\nGreat. Let's go over your order to make sure everything's right. Four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic bread, two garlic bread. Let me calculate the total for you. One moment, please.\n\nAlright. Your total comes to $198.50. Is this order for pickup or delivery? Are you still with me? Is this order for pickup or delivery?\n\nGreat. And can I have your name and a callback phone number for the order? Thanks, Jeffrey. Just to confirm, that's Jeffrey Epstein, and your number is 123456789. Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50.\n\nPlease come to 123 Fake Street, Grootetown, A C T 9999 to pick it up. Thank you for ordering with Pete's Pizzas. Have a delicious day. Goodbye. Cheesy garlic breads.\n\nTwo garlic breads. Your order is all set and recorded. Thanks for calling Pete's Pizzas, Jeffrey. Enjoy your meal, and have a great day. Are you still there?","paragraphs":[{"sentences":[{"text":"Hi there.","start":3.52,"end":4.0,"sentiment":"neutral","sentiment_score":0.3247232735157013},{"text":"Thanks for calling Pete's Pizzas.","start":4.0,"end":5.54,"sentiment":"positive","sentiment_score":0.5651875078678131},{"text":"What can we get you started with?","start":5.92,"end":7.54,"sentiment":"positive","sentiment_score":0.48817368916102816},{"text":"Sure thing.","start":15.055,"end":15.615,"sentiment":"neutral","sentiment_score":0.10601196810603142},{"text":"So that's four large pepperoni pizzas and one large pepperoni with added anchovies.","start":15.615,"end":20.675,"sentiment":"neutral","sentiment_score":0.09415229180684456}],"sentiment":"neutral","sentiment_score":0.2871932289723692,"num_words":29,"start":3.52,"end":20.675},{"sentences":[{"text":"A large pepperoni is $24.","start":21.215,"end":23.395,"sentiment":"neutral","sentiment_score":0.05562623366713524},{"text":"Would you like anything else with 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me?","start":67.385,"end":68.765,"sentiment":"neutral","sentiment_score":-0.022585776075720786},{"text":"Is this order for pickup or delivery?","start":69.065,"end":71.405,"sentiment":"neutral","sentiment_score":-0.009454892815223761}],"sentiment":"neutral","sentiment_score":0.00820297222584486,"num_words":25,"start":61.35,"end":71.405},{"sentences":[{"text":"Great.","start":76.345,"end":76.825005,"sentiment":"neutral","sentiment_score":0.2633625864982605},{"text":"And can I have your name and a callback phone number for the order?","start":76.825005,"end":80.045,"sentiment":"neutral","sentiment_score":0.11704674203480993},{"text":"Thanks, Jeffrey.","start":87.15,"end":88.11,"sentiment":"neutral","sentiment_score":0.1948031410574913},{"text":"Just to confirm, that's Jeffrey Epstein, and your number is 123456789.","start":88.11,"end":96.325005,"sentiment":"neutral","sentiment_score":0.1255530924959616},{"text":"Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50.","start":96.785,"end":110.965004,"sentiment":"neutral","sentiment_score":0.1102602556347847}],"sentiment":"neutral","sentiment_score":0.12035370592413278,"num_words":58,"start":76.345,"end":110.965004},{"sentences":[{"text":"Please come to 123 Fake Street, Grootetown, A C T 9999 to pick it up.","start":111.32,"end":117.64,"sentiment":"neutral","sentiment_score":0.0812457705537478},{"text":"Thank you for ordering with Pete's Pizzas.","start":117.64,"end":119.9,"sentiment":"positive","sentiment_score":0.47591179609298706},{"text":"Have a delicious day.","start":120.36,"end":121.74,"sentiment":"positive","sentiment_score":0.5472712740302086},{"text":"Goodbye.","start":122.04,"end":122.54,"sentiment":"neutral","sentiment_score":0.13737469911575317},{"text":"Cheesy garlic breads.","start":122.68,"end":124.06,"sentiment":"neutral","sentiment_score":0.12551457434892654}],"sentiment":"neutral","sentiment_score":0.24176908830801647,"num_words":30,"start":111.32,"end":124.06},{"sentences":[{"text":"Two garlic breads.","start":124.36,"end":125.5,"sentiment":"neutral","sentiment_score":0.0787152498960495},{"text":"Your order is all set and recorded.","start":125.78894,"end":127.48894,"sentiment":"neutral","sentiment_score":0.29697561051164356},{"text":"Thanks for calling Pete's Pizzas, Jeffrey.","start":127.62894,"end":129.72894,"sentiment":"positive","sentiment_score":0.49898455043633777},{"text":"Enjoy your meal, and have a great day.","start":130.18893,"end":132.20894,"sentiment":"positive","sentiment_score":0.5881623476743698},{"text":"Are you still there?","start":132.26894,"end":133.48894,"sentiment":"neutral","sentiment_score":-0.016295109875500202}],"sentiment":"positive","sentiment_score":0.35532145242073704,"num_words":28,"start":124.36,"end":133.48894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi there. Thanks for calling Pete's Pizzas. What can we get you started with?\n\nChannel 0: K. Can I get five large pepperoni pizzas and one of those with anchovies?\n\nChannel 1: Sure thing. So that's four large pepperoni pizzas and one large pepperoni with added anchovies. A large pepperoni is $24. Would you like anything else with that?\n\nChannel 0: Yeah. Can I get six cheesy garlic bread and two normal garlic bread?\n\nChannel 1: Of course. We've got six cheesy garlic bread, each for $10, and two regular garlic bread at $8 each. Would you like anything else with that?\n\nChannel 0: No. That's all.\n\nChannel 1: Great. Let's go over your order to make sure everything's right. Four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic bread, two garlic bread. Let me calculate the total for you. One moment, please.\n\nAlright. Your total comes to $198.50. Is this order for pickup or delivery? Are you still with me? Is this order for pickup or delivery?\n\nChannel 0: Pickup.\n\nChannel 1: Great. And can I have your name and a callback phone number for the order?\n\nChannel 0: No problem. Jeffrey Epstein. 123456789.\n\nChannel 1: Thanks, Jeffrey. Just to confirm, that's Jeffrey Epstein, and your number is 123456789. Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50. Please come to 123 Fake Street, Grootetown, A C T 9999 to pick it up. Thank you for ordering with Pete's Pizzas.\n\nHave a delicious day. Goodbye. Cheesy garlic breads. Two garlic breads. Your order is all set and recorded.\n\nThanks for calling Pete's Pizzas, Jeffrey. Enjoy your meal, and have a great day. Are you still there?","paragraphs":[{"sentences":[{"text":"Hi there.","start":3.52,"end":4.0,"sentiment":"neutral","sentiment_score":0.3247232735157013},{"text":"Thanks for calling Pete's Pizzas.","start":4.0,"end":5.54,"sentiment":"positive","sentiment_score":0.5651875078678131},{"text":"What can we get you started with?","start":5.92,"end":7.54,"sentiment":"positive","sentiment_score":0.48817368916102816}],"sentiment":"positive","sentiment_score":0.4923285650355475,"channel":1,"num_words":14,"start":3.52,"end":7.54},{"sentences":[{"text":"K.","start":8.48,"end":8.639999,"sentiment":"neutral","sentiment_score":0.0507933646440506},{"text":"Can I get five large pepperoni pizzas and one of those with anchovies?","start":8.639999,"end":12.259999,"sentiment":"neutral","sentiment_score":0.08284026613602272}],"sentiment":"neutral","sentiment_score":0.08055120174373899,"channel":0,"num_words":14,"start":8.48,"end":12.259999},{"sentences":[{"text":"Sure thing.","start":15.055,"end":15.615,"sentiment":"neutral","sentiment_score":0.10601196810603142},{"text":"So that's four large pepperoni pizzas and one large pepperoni with added anchovies.","start":15.615,"end":20.675,"sentiment":"neutral","sentiment_score":0.09415229180684456},{"text":"A large pepperoni is $24.","start":21.215,"end":23.395,"sentiment":"neutral","sentiment_score":0.05562623366713524},{"text":"Would you like anything else with that?","start":23.455,"end":25.17,"sentiment":"neutral","sentiment_score":0.09360146203211375}],"sentiment":"neutral","sentiment_score":0.08775352341709314,"channel":1,"num_words":27,"start":15.055,"end":25.17},{"sentences":[{"text":"Yeah.","start":26.945,"end":27.265,"sentiment":"neutral","sentiment_score":0.05271188169717789},{"text":"Can I get six cheesy garlic bread and two normal garlic bread?","start":27.265,"end":31.74,"sentiment":"neutral","sentiment_score":0.045139011616508164}],"sentiment":"neutral","sentiment_score":0.04572154008425199,"channel":0,"num_words":13,"start":26.945,"end":31.74},{"sentences":[{"text":"Of course.","start":33.809998,"end":34.53,"sentiment":"neutral","sentiment_score":0.0832502655684948},{"text":"We've got six cheesy garlic bread, each for $10, and two regular garlic bread at $8 each.","start":34.53,"end":40.995,"sentiment":"neutral","sentiment_score":0.06801459127489258},{"text":"Would you like anything else with that?","start":41.235,"end":42.934998,"sentiment":"neutral","sentiment_score":0.07113847721900259}],"sentiment":"neutral","sentiment_score":0.07002761243627621,"channel":1,"num_words":26,"start":33.809998,"end":42.934998},{"sentences":[{"text":"No.","start":43.66,"end":43.9,"sentiment":"neutral","sentiment_score":0.0020944830030202866},{"text":"That's all.","start":43.9,"end":44.64,"sentiment":"neutral","sentiment_score":0.057470016181468964}],"sentiment":"neutral","sentiment_score":0.03901150512198607,"channel":0,"num_words":3,"start":43.66,"end":44.64},{"sentences":[{"text":"Great.","start":46.594997,"end":47.094997,"sentiment":"positive","sentiment_score":0.5166721343994141},{"text":"Let's go over your order to make sure everything's right.","start":47.635,"end":50.535,"sentiment":"positive","sentiment_score":0.44129487574100495},{"text":"Four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic bread, two garlic bread.","start":51.155,"end":58.949997,"sentiment":"neutral","sentiment_score":0.10470143617952571},{"text":"Let me calculate the total for you.","start":58.949997,"end":60.55,"sentiment":"neutral","sentiment_score":0.1000738154564585},{"text":"One moment, please.","start":60.55,"end":61.35,"sentiment":"neutral","sentiment_score":0.05021418755253156}],"sentiment":"neutral","sentiment_score":0.1989659099398475,"channel":1,"num_words":38,"start":46.594997,"end":61.35},{"sentences":[{"text":"Alright.","start":61.35,"end":61.589996,"sentiment":"neutral","sentiment_score":0.06634125113487244},{"text":"Your total comes to $198.50.","start":61.589996,"end":64.89,"sentiment":"neutral","sentiment_score":0.06507497355341911},{"text":"Is this order for pickup or delivery?","start":65.03,"end":66.81,"sentiment":"neutral","sentiment_score":-0.0010755261672394617},{"text":"Are you still with me?","start":67.385,"end":68.765,"sentiment":"neutral","sentiment_score":-0.022585776075720786},{"text":"Is this order for pickup or delivery?","start":69.065,"end":71.405,"sentiment":"neutral","sentiment_score":-0.009454892815223761}],"sentiment":"neutral","sentiment_score":0.00820297222584486,"channel":1,"num_words":25,"start":61.35,"end":71.405},{"sentences":[{"text":"Pickup.","start":73.0,"end":73.5,"sentiment":"neutral","sentiment_score":0.06218015402555466}],"sentiment":"neutral","sentiment_score":0.06218015402555466,"channel":0,"num_words":1,"start":73.0,"end":73.5},{"sentences":[{"text":"Great.","start":76.345,"end":76.825005,"sentiment":"neutral","sentiment_score":0.2633625864982605},{"text":"And can I have your name and a callback phone number for the order?","start":76.825005,"end":80.045,"sentiment":"neutral","sentiment_score":0.11704674203480993}],"sentiment":"neutral","sentiment_score":0.12680113166570664,"channel":1,"num_words":15,"start":76.345,"end":80.045},{"sentences":[{"text":"No problem.","start":80.815,"end":81.295006,"sentiment":"neutral","sentiment_score":0.07417106255888939},{"text":"Jeffrey Epstein.","start":81.295006,"end":82.355,"sentiment":"neutral","sentiment_score":0.02043820731341839},{"text":"123456789.","start":83.055,"end":85.715004,"sentiment":"neutral","sentiment_score":0.0421285554766655}],"sentiment":"neutral","sentiment_score":0.04626941904425621,"channel":0,"num_words":5,"start":80.815,"end":85.715004},{"sentences":[{"text":"Thanks, Jeffrey.","start":87.15,"end":88.11,"sentiment":"neutral","sentiment_score":0.1948031410574913},{"text":"Just to confirm, that's Jeffrey Epstein, and your number is 123456789.","start":88.11,"end":96.325005,"sentiment":"neutral","sentiment_score":0.1255530924959616},{"text":"Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50.","start":96.785,"end":110.965004,"sentiment":"neutral","sentiment_score":0.1102602556347847},{"text":"Please come to 123 Fake Street, Grootetown, A C T 9999 to pick it up.","start":111.32,"end":117.64,"sentiment":"neutral","sentiment_score":0.0812457705537478},{"text":"Thank you for ordering with Pete's Pizzas.","start":117.64,"end":119.9,"sentiment":"positive","sentiment_score":0.47591179609298706}],"sentiment":"neutral","sentiment_score":0.14813180153186506,"channel":1,"num_words":65,"start":87.15,"end":119.9},{"sentences":[{"text":"Have a delicious day.","start":120.36,"end":121.74,"sentiment":"positive","sentiment_score":0.5472712740302086},{"text":"Goodbye.","start":122.04,"end":122.54,"sentiment":"neutral","sentiment_score":0.13737469911575317},{"text":"Cheesy garlic breads.","start":122.68,"end":124.06,"sentiment":"neutral","sentiment_score":0.12551457434892654},{"text":"Two garlic breads.","start":124.36,"end":125.5,"sentiment":"neutral","sentiment_score":0.0787152498960495},{"text":"Your order is all set and recorded.","start":125.78894,"end":127.48894,"sentiment":"neutral","sentiment_score":0.29697561051164356}],"sentiment":"neutral","sentiment_score":0.2787765856418345,"channel":1,"num_words":18,"start":120.36,"end":127.48894},{"sentences":[{"text":"Thanks for calling Pete's Pizzas, Jeffrey.","start":127.62894,"end":129.72894,"sentiment":"positive","sentiment_score":0.49898455043633777},{"text":"Enjoy your meal, and have a great day.","start":130.18893,"end":132.20894,"sentiment":"positive","sentiment_score":0.5881623476743698},{"text":"Are you still there?","start":132.26894,"end":133.48894,"sentiment":"neutral","sentiment_score":-0.016295109875500202}],"sentiment":"positive","sentiment_score":0.4241125358061658,"channel":1,"num_words":18,"start":127.62894,"end":133.48894}]},"summary":{"result":"success","short":"The customer calls Pete's Pizzas to place an order for four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, and two regular garlic breads. The agent calculates the total and confirms the order, then asks for the customer's name and callback number. The customer confirms the order and is reminded to call Pete's Pizays to pick it up."},"intents":{"segments":[{"text":"Can I get five large pepperoni pizzas and one of those with anchovies? Sure thing.","start_word":15,"end_word":29,"intents":[{"intent":"Order pizza","confidence_score":0.2737134}]}]},"sentiments":{"segments":[{"text":"Hi there. Thanks for calling Pete's Pizzas. What can we get you started with?","start_word":0,"end_word":13,"sentiment":"positive","sentiment_score":0.4969053268432617},{"text":"K. Can I get five large pepperoni pizzas and one of those with anchovies? Sure thing. So that's four large pepperoni pizzas and one large pepperoni with added anchovies. A large pepperoni is $24. Would you like anything else with that? Yeah. Can I get six cheesy garlic bread and two normal garlic bread? Of course. We've got six cheesy garlic bread, each for $10, and two regular garlic bread at $8 each. Would you like anything else with that? No. That's all.","start_word":14,"end_word":96,"sentiment":"neutral","sentiment_score":0.07230159640312195},{"text":"Great. Let's go over your order to make sure everything's right.","start_word":97,"end_word":107,"sentiment":"positive","sentiment_score":0.45307812094688416},{"text":"Four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic bread, two garlic bread. Let me calculate the total for you. One moment, please. Alright. Your total comes to $198.50. Is this order for pickup or delivery? Are you still with me? Is this order for pickup or delivery? Pickup. Great. And can I have your name and a callback phone number for the order? No problem. Jeffrey Epstein. 123456789. Thanks, Jeffrey. Just to confirm, that's Jeffrey Epstein, and your number is 123456789. Your order is for pickup, and it includes four large pepperoni pizzas, one large pepperoni pizza with anchovies, six cheesy garlic breads, two garlic breads with a total of $198.50. Please come to 123 Fake Street, Grootetown, A C T 9999 to pick it up.","start_word":108,"end_word":238,"sentiment":"neutral","sentiment_score":0.08904752880334854},{"text":"Thank you for ordering with Pete's Pizzas. Have a delicious day.","start_word":239,"end_word":249,"sentiment":"positive","sentiment_score":0.5041571855545044},{"text":"Goodbye. Cheesy garlic breads. Two garlic breads. Your order is all set and recorded.","start_word":250,"end_word":263,"sentiment":"neutral","sentiment_score":0.17867009341716766},{"text":"Thanks for calling Pete's Pizzas, Jeffrey. Enjoy your meal, and have a great day.","start_word":264,"end_word":277,"sentiment":"positive","sentiment_score":0.5368344187736511},{"text":"Are you still there?","start_word":278,"end_word":281,"sentiment":"neutral","sentiment_score":-0.010497859679162502}],"average":{"sentiment":"neutral","sentiment_score":0.15715614638844336}}}}