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I'm speaking.\n\nChannel 0: Oh, hi. Good day.\n\nChannel 1: Yes. How can I help you?\n\nChannel 0: Yes. This is Andrew from Vigilance AI. I'm actually trying to reach James.\n\nChannel 1: Yes. How can I help you?\n\nChannel 0: Yeah. James, we are a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts. And our AI security analysts work twenty four seven while having a human in the loop, automatically analyze the alerts, and provide a full audit trail. Would you be available for a quick demo?\n\nChannel 1: I've just actually signed a contract a couple weeks ago with an MXDR solution. So we're all good at this stage. Thank you.\n\nChannel 0: Oh, you just signed? I see.\n\nChannel 1: Yeah.\n\nChannel 0: Alright. Well yeah. Understood, James. 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The agent explains that their AI analysts help small IT teams investigate more alerts without hiring more analysts and provide a full audit trail. The call ends with the agent thanking James and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? I'm speaking. Oh, hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.09436559677124023},{"text":"Good day.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.4304190576076507},{"text":"Yes. How can I help you? Yes. This is Andrew from Vigilance AI. I'm actually trying to reach James. Yes. How can I help you? Yeah. James, we are a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts. And our AI security analysts work twenty four seven while having a human in the loop, automatically analyze the alerts, and provide a full audit trail. Would you be available for a quick demo? I've just actually signed a contract a couple weeks ago with an MXDR solution.","start_word":7,"end_word":98,"sentiment":"neutral","sentiment_score":0.12803979218006134},{"text":"So we're all good at this stage. Thank you.","start_word":99,"end_word":107,"sentiment":"positive","sentiment_score":0.4440818428993225},{"text":"Oh, you just signed? I see. Yeah. Alright. Well yeah. Understood, James.","start_word":108,"end_word":119,"sentiment":"neutral","sentiment_score":0.07293146848678589},{"text":"Well, you have a great day, mate.","start_word":120,"end_word":126,"sentiment":"positive","sentiment_score":0.5427180528640747},{"text":"No Thank you worries.","start_word":127,"end_word":130,"sentiment":"neutral","sentiment_score":0.12365025281906128},{"text":"for Thanks taking for the the call.","start_word":131,"end_word":137,"sentiment":"positive","sentiment_score":0.3901183605194092},{"text":"call. Take care. Bye. Take care.","start_word":138,"end_word":143,"sentiment":"neutral","sentiment_score":0.2002582848072052}],"average":{"sentiment":"neutral","sentiment_score":0.18070700044315577}}}}