{"metadata":{"transaction_key":"deprecated","request_id":"01a065d7-f25d-7e11-9fa2-d057f4fa9a56","sha256":"e17c5a72c33201efc750146172437c366e05213dc15492140c10b1075703965d","created":"2026-09-03T05:57:27.337Z","duration":6.6239376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Andrew. Please leave your name and number, and I'll get back","confidence":0.9980469,"words":[{"word":"hi","start":2.3999999,"end":2.6399999,"confidence":0.9880371,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.30842047929763794},{"word":"you've","start":2.6399999,"end":2.8799999,"confidence":0.9123535,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.31967100501060486},{"word":"called","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.13747544586658478},{"word":"andrew","start":3.1999998,"end":3.6999998,"confidence":0.99609375,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.28542983531951904},{"word":"please","start":4.24,"end":4.64,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.1540052890777588},{"word":"leave","start":4.64,"end":4.7999997,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.04178279638290405},{"word":"your","start":4.7999997,"end":5.04,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.102291077375412},{"word":"name","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.12097513675689696},{"word":"and","start":5.2,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07548898458480835},{"word":"number","start":5.3599997,"end":5.8399997,"confidence":0.9189453,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.1468505859375},{"word":"and","start":5.8399997,"end":6.08,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1697847843170166},{"word":"i'll","start":6.08,"end":6.16,"confidence":0.9975586,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.1452726125717163},{"word":"get","start":6.16,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0272664874792099},{"word":"back","start":6.3999996,"end":6.6239376,"confidence":0.99316406,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.03156497702002525}],"paragraphs":{"transcript":"\nHi. You've called Andrew. Please leave your name and number, and I'll get back","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.30842047929763794},{"text":"You've called Andrew.","start":2.6399999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.24752542873223624},{"text":"Please leave your name and number, and I'll get back","start":4.24,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.10152827315032482}],"sentiment":"neutral","sentiment_score":0.14759139264268534,"num_words":14,"start":2.3999999,"end":6.6239376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Andrew. Please leave your name and number, and I'll get back","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.30842047929763794},{"text":"You've called Andrew.","start":2.6399999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.24752542873223624},{"text":"Please leave your name and number, and I'll get back","start":4.24,"end":6.6239376,"sentiment":"neutral","sentiment_score":0.10152827315032482}],"sentiment":"neutral","sentiment_score":0.14759139264268534,"channel":1,"num_words":14,"start":2.3999999,"end":6.6239376}]},"summary":{"result":"success","short":"Hi. You've called Andrew. Please leave your name and number, and I'll get back"},"intents":{"segments":[{"text":"You've called Andrew.","start_word":1,"end_word":3,"intents":[{"intent":"Request name and number","confidence_score":0.064521916},{"intent":"Request callback","confidence_score":0.47104922}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Andrew. Please leave your name and number, and I'll get back","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.17971456050872803}],"average":{"sentiment":"neutral","sentiment_score":0.1797145548320952}}}}