{"metadata":{"transaction_key":"deprecated","request_id":"019e95ed-8f15-7883-8e43-15c9c4e8fcca","sha256":"3d8276c941874d324e3adaef33688ed76e013761ef0d6edfd098de4335c77775","created":"2026-06-05T03:57:15.340Z","duration":9.287937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. This is Andrew from Vigilance AI. Am I talking to Radu?","confidence":0.9875488,"words":[{"word":"oh","start":3.04,"end":3.36,"confidence":0.9875488,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.04073683172464371},{"word":"hi","start":3.36,"end":3.86,"confidence":0.99658203,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.041927702724933624},{"word":"this","start":4.0,"end":4.24,"confidence":0.6328125,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.028321055695414543},{"word":"is","start":4.24,"end":4.48,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04932941496372223},{"word":"andrew","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.08590896427631378},{"word":"from","start":5.04,"end":5.3599997,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.11322295665740968},{"word":"vigilance","start":5.3599997,"end":5.8599997,"confidence":0.939209,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.06542693078517914},{"word":"ai","start":6.08,"end":6.58,"confidence":0.859375,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.050363365560770035},{"word":"am","start":7.2,"end":7.2799997,"confidence":0.92333984,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":-0.06156421825289726},{"word":"i","start":7.2799997,"end":7.52,"confidence":0.7114258,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07391416281461716},{"word":"talking","start":7.52,"end":7.9199996,"confidence":0.99609375,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":-0.06813020259141922},{"word":"to","start":7.9199996,"end":8.24,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10526508092880248},{"word":"radu","start":8.24,"end":8.74,"confidence":0.95003253,"punctuated_word":"Radu?","sentiment":"neutral","sentiment_score":-0.06418231874704361}],"paragraphs":{"transcript":"\nOh, hi. This is Andrew from Vigilance AI. Am I talking to Radu?","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.041332267224788666},{"text":"This is Andrew from Vigilance AI.","start":4.0,"end":6.58,"sentiment":"neutral","sentiment_score":0.0654287813231349},{"text":"Am I talking to Radu?","start":7.2,"end":8.74,"sentiment":"neutral","sentiment_score":-0.07461119666695595}],"sentiment":"neutral","sentiment_score":0.007860095311815921,"num_words":13,"start":3.04,"end":8.74}]}}]},{"alternatives":[{"transcript":"Hello? No. That's alright. Thank you.","confidence":0.99658203,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.8154297,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.00827212817966938},{"word":"no","start":7.9199996,"end":8.08,"confidence":0.82421875,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.17687684297561646},{"word":"that's","start":8.08,"end":8.4,"confidence":0.9387207,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.10501401126384736},{"word":"alright","start":8.4,"end":8.72,"confidence":0.99658203,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.26577895879745483},{"word":"thank","start":8.72,"end":8.88,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7134978771209717},{"word":"you","start":8.88,"end":9.287937,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4247160851955414}],"paragraphs":{"transcript":"\nHello? No. That's alright. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.00827212817966938},{"text":"No.","start":7.9199996,"end":8.08,"sentiment":"neutral","sentiment_score":-0.17687684297561646},{"text":"That's alright.","start":8.08,"end":8.72,"sentiment":"neutral","sentiment_score":0.08038247376680374},{"text":"Thank you.","start":8.72,"end":9.287937,"sentiment":"positive","sentiment_score":0.5691069811582565}],"sentiment":"neutral","sentiment_score":0.18839569917569557,"num_words":6,"start":0.64,"end":9.287937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I talking\n\nChannel 1: No.\n\nChannel 0: to\n\nChannel 1: That's\n\nChannel 0: Radu?\n\nChannel 1: alright. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.00827212817966938}],"sentiment":"neutral","sentiment_score":0.00827212817966938,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Oh, hi.","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.041332267224788666},{"text":"This is Andrew from Vigilance AI.","start":4.0,"end":6.58,"sentiment":"neutral","sentiment_score":0.0654287813231349},{"text":"Am I talking","start":7.2,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.06786952788631122}],"sentiment":"neutral","sentiment_score":0.024693512611768463,"channel":0,"num_words":11,"start":3.04,"end":7.9199996},{"sentences":[{"text":"No.","start":7.9199996,"end":8.08,"sentiment":"neutral","sentiment_score":-0.17687684297561646}],"sentiment":"neutral","sentiment_score":-0.17687684297561646,"channel":1,"num_words":1,"start":7.9199996,"end":8.08},{"sentences":[{"text":"to","start":7.9199996,"end":8.24,"sentiment":"neutral","sentiment_score":-0.10526508092880248}],"sentiment":"neutral","sentiment_score":-0.10526508092880248,"channel":0,"num_words":1,"start":7.9199996,"end":8.24},{"sentences":[{"text":"That's","start":8.08,"end":8.4,"sentiment":"neutral","sentiment_score":-0.10501401126384736}],"sentiment":"neutral","sentiment_score":-0.10501401126384736,"channel":1,"num_words":1,"start":8.08,"end":8.4},{"sentences":[{"text":"Radu?","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":-0.06418231874704361}],"sentiment":"neutral","sentiment_score":-0.06418231874704361,"channel":0,"num_words":1,"start":8.24,"end":8.74},{"sentences":[{"text":"alright.","start":8.4,"end":8.72,"sentiment":"neutral","sentiment_score":0.26577895879745483},{"text":"Thank you.","start":8.72,"end":9.287937,"sentiment":"positive","sentiment_score":0.5691069811582565}],"sentiment":"positive","sentiment_score":0.46799764037132263,"channel":1,"num_words":3,"start":8.4,"end":9.287937}]},"summary":{"result":"success","short":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to No. That's Radu? alright. Thank you."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to No. That's Radu? alright.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.015412626788020134},{"text":"Thank you.","start_word":17,"end_word":18,"sentiment":"positive","sentiment_score":0.6635124683380127}],"average":{"sentiment":"neutral","sentiment_score":0.07617197930812836}}}}