{"metadata":{"transaction_key":"deprecated","request_id":"019ffd7a-e18f-7bf0-87b6-cf3a755d0a3f","sha256":"64817c9116b6dc29f532cc41712f10cc62512ad4a55d9ea4e75592786590886a","created":"2026-08-13T23:35:17.816Z","duration":17.207937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Cameron. I can't get to the phone right now. Please leave a message, and I'll get back to you when I can.","confidence":0.99121094,"words":[{"word":"hi","start":2.48,"end":2.72,"confidence":0.9880371,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.0712992399930954},{"word":"you've","start":2.72,"end":2.96,"confidence":0.98291016,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.2025827020406723},{"word":"called","start":2.96,"end":3.1999998,"confidence":0.9790039,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.22030165791511536},{"word":"cameron","start":3.1999998,"end":3.52,"confidence":0.9892578,"punctuated_word":"Cameron.","sentiment":"neutral","sentiment_score":-0.2000518888235092},{"word":"i","start":3.52,"end":3.6799998,"confidence":0.9921875,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6554691791534424},{"word":"can't","start":3.6799998,"end":3.84,"confidence":0.98706055,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7619177103042603},{"word":"get","start":3.84,"end":4.0,"confidence":0.9770508,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.7002905607223511},{"word":"to","start":4.0,"end":4.08,"confidence":0.96240234,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6834933161735535},{"word":"the","start":4.08,"end":4.24,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7117280960083008},{"word":"phone","start":4.24,"end":4.48,"confidence":0.99316406,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.7188382148742676},{"word":"right","start":4.48,"end":4.56,"confidence":0.99902344,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7033317685127258},{"word":"now","start":4.56,"end":4.7999997,"confidence":0.9707031,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5781841278076172},{"word":"please","start":4.7999997,"end":5.04,"confidence":0.96972656,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4146457016468048},{"word":"leave","start":5.04,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.30075815320014954},{"word":"a","start":5.2799997,"end":5.3599997,"confidence":0.96777344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.32001447677612305},{"word":"message","start":5.3599997,"end":5.6,"confidence":0.9104004,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.25448739528656006},{"word":"and","start":5.6,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08737732470035553},{"word":"i'll","start":5.7599998,"end":5.92,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.10451363027095796},{"word":"get","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.15850277245044708},{"word":"back","start":6.08,"end":6.24,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.2333688586950302},{"word":"to","start":6.24,"end":6.3999996,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1638653576374054},{"word":"you","start":6.3999996,"end":6.64,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.21733389794826508},{"word":"when","start":6.64,"end":6.8799996,"confidence":0.99121094,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.02975761890411377},{"word":"i","start":6.8799996,"end":6.96,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12224121391773224},{"word":"can","start":6.96,"end":7.46,"confidence":0.9909668,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.11506589502096176}],"paragraphs":{"transcript":"\nHi. You've called Cameron. I can't get to the phone right now. Please leave a message, and I'll get back to you when I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.72,"sentiment":"neutral","sentiment_score":-0.0712992399930954},{"text":"You've called Cameron.","start":2.72,"end":3.52,"sentiment":"neutral","sentiment_score":-0.20764541625976562},{"text":"I can't get to the phone right now.","start":3.52,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.6891566216945648},{"text":"Please leave a message, and I'll get back to you when I can.","start":4.7999997,"end":7.46,"sentiment":"neutral","sentiment_score":-0.1939947920349928}],"sentiment":"negative","sentiment_score":-0.3491768303513527,"num_words":25,"start":2.48,"end":7.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Cameron. I can't get to the phone right now. Please leave a message, and I'll get back to you when I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.48,"end":2.72,"sentiment":"neutral","sentiment_score":-0.0712992399930954},{"text":"You've called Cameron.","start":2.72,"end":3.52,"sentiment":"neutral","sentiment_score":-0.20764541625976562},{"text":"I can't get to the phone right now.","start":3.52,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.6891566216945648},{"text":"Please leave a message, and I'll get back to you when I can.","start":4.7999997,"end":7.46,"sentiment":"neutral","sentiment_score":-0.1939947920349928}],"sentiment":"negative","sentiment_score":-0.3491768303513527,"channel":1,"num_words":25,"start":2.48,"end":7.46}]},"summary":{"result":"success","short":"Hi. You've called Cameron. I can't get to the phone right now. Please leave a message, and I'll get back to you when I can."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you when I can.","start_word":12,"end_word":24,"intents":[{"intent":"Request and leave message","confidence_score":0.0001907019}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Cameron.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.17134399712085724},{"text":"I can't get to the phone right now.","start_word":4,"end_word":11,"sentiment":"negative","sentiment_score":-0.6922975182533264},{"text":"Please leave a message, and I'll get back to you when I can.","start_word":12,"end_word":24,"sentiment":"neutral","sentiment_score":-0.1959809809923172}],"average":{"sentiment":"negative","sentiment_score":-0.33820760572278824}}}}