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the moment.","start":43.284874,"end":44.264874,"sentiment":"neutral","sentiment_score":-0.3105102479457855},{"text":"Not at the moment.","start":44.644875,"end":45.364876,"sentiment":"neutral","sentiment_score":-0.2665044702589512},{"text":"Sorry.","start":45.364876,"end":45.604874,"sentiment":"neutral","sentiment_score":-0.25093621015548706}],"sentiment":"neutral","sentiment_score":-0.2598816701634364,"channel":1,"num_words":11,"start":43.044876,"end":45.604874},{"sentences":[{"text":"I'm in the middle of a school pickup.","start":45.604874,"end":46.964874,"sentiment":"neutral","sentiment_score":-0.29857760667800903},{"text":"I can't talk to you at the moment.","start":46.964874,"end":48.164875,"sentiment":"neutral","sentiment_score":-0.3286684826016426},{"text":"We will talk soon.","start":48.164875,"end":48.964874,"sentiment":"neutral","sentiment_score":-0.13230527378618717},{"text":"Okay?","start":48.964874,"end":49.284874,"sentiment":"neutral","sentiment_score":-0.0636255070567131},{"text":"Bye bye.","start":49.284874,"end":49.864876,"sentiment":"neutral","sentiment_score":-0.024250646121799946}],"sentiment":"neutral","sentiment_score":-0.2460572438557511,"channel":1,"num_words":23,"start":45.604874,"end":49.864876}]},"summary":{"result":"success","short":"An agent fromichtance AI named Andrew calls a customer named Daniela who represents the cybersecurity company. Andrew asks if Daniela is available for a demo with their CTO, but Daniela is busy in the middle of a school pickup and cannot talk. Andrew apologizes and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. This is Kabir. Hello. Hi, Kabir. It's Andrew from Vigilance AI. Have I caught you in a bad time? Sorry. Where are you from? Oh, I represent Vigilance AI here. I Sorry. don't think It's they just still remember. it's... I don't know, man.","start_word":0,"end_word":44,"sentiment":"neutral","sentiment_score":-0.09545525163412094},{"text":"It's very hard to hear you. I think you need to improve your network a little bit.","start_word":45,"end_word":61,"sentiment":"negative","sentiment_score":-0.625012993812561},{"text":"Oh, I I can hear you fine, and I've been calling someone else, and they're... They they can hear me fine. Can we hear? What is this for? Sorry. Can you tell me? Yeah. Well, we're a cybersecurity company, and we have spoken before. And I'm Okay. just checking to see if you're available for a really quick demo with our CTO. Yeah. No. Not at the moment. Not at the moment. Sorry. I'm in the middle of a school pickup. I can't talk to you at the moment. We will talk soon. Okay? Bye bye.","start_word":62,"end_word":157,"sentiment":"neutral","sentiment_score":-0.11835718899965286}],"average":{"sentiment":"neutral","sentiment_score":-0.1570351971082451}}}}