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So the Internet service is under Supa Network, not NBN. Yeah. So I just wanted to ask as well, will you be needing a mobile plan as well or only Internet? Okay. I see. Okay then. So we have successfully activated the service at the address. And for the router, we'll update you once we have sent the router probably tomorrow. Yeah. So 95. Yeah. Whereas the with that price, $74.95 per month until the contract ends, which is until twenty four months. Yeah. And for the standard postage, once we send out the router, usually it takes three to five business days to arrive at your on your address. Yeah. So we're going to send it as well on the service address as well. Is that correct? Mhmm. Okay then. So once the router arrives, it's just an easy plug and play. You just need to connect it to the NTT box, the box mounted on your wall on the address. Then after a few minutes, you should establish a connection then. So if you're into any issues, mhmm, on that time, just give us a callback so we can assist you or if you have other questions. You're welcome. Bye. 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Good afternoon. This is Maureen from Ertotec support. Am I speaking with Fariel? Yeah.\n\nI just wanted to inform you that you have successfully activated the service at the address. So the Internet service is under Supa Network, not NBN. Yeah. So I just wanted to ask as well, will you be needing a mobile plan as well or only Internet? Okay.\n\nI see. Okay then. So we have successfully activated the service at the address. And for the router, we'll update you once we have sent the router probably tomorrow. Yeah.\n\nSo 95. Yeah. Whereas the with that price, $74.95 per month until the contract ends, which is until twenty four months. Yeah. And for the standard postage, once we send out the router, usually it takes three to five business days to arrive at your on your address.\n\nYeah. So we're going to send it as well on the service address as well. Is that correct? Mhmm. Okay then.\n\nSo once the router arrives, it's just an easy plug and play. You just need to connect it to the NTT box, the box mounted on your wall on the address. Then after a few minutes, you should establish a connection then. So if you're into any issues, mhmm, on that time, just give us a callback so we can assist you or if you have other questions. You're welcome.\n\nBye. Have a great day.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.24,"end":2.74,"sentiment":"neutral","sentiment_score":0.09865236282348631},{"text":"Good afternoon.","start":2.96,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.3124668002128601},{"text":"This is Maureen from Ertotec support.","start":3.6799998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.22300133605798086},{"text":"Am I speaking with Fariel?","start":7.12,"end":8.5,"sentiment":"neutral","sentiment_score":0.06574953570961953},{"text":"Yeah.","start":10.24,"end":10.48,"sentiment":"neutral","sentiment_score":0.26691770553588867}],"sentiment":"neutral","sentiment_score":0.1771506242454052,"num_words":15,"start":2.24,"end":10.48},{"sentences":[{"text":"I just wanted to inform you that you have successfully activated the service at the address.","start":10.48,"end":16.384998,"sentiment":"positive","sentiment_score":0.3532127281650901},{"text":"So the Internet service is under Supa Network, not 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Yes. Yes. Yep. Okay. Just Internet. Okay. Sure. Would that be still $70.74 95? Yes. Mhmm. Mhmm. Yes. Yep. Sounds good. No. No worries. Thank you. You too. 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Good afternoon. This is Maureen from Ertotec support.\n\nChannel 1: Yes.\n\nChannel 0: Am I speaking with Fariel?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. I just wanted to inform you that you have successfully activated the service at\n\nChannel 1: Yep.\n\nChannel 0: the address. So the Internet service is under Supa Network, not NBN.\n\nChannel 1: Okay.\n\nChannel 0: Yeah. So I just wanted to ask as well, will you be needing a mobile plan as well or only Internet?\n\nChannel 1: Just Internet.\n\nChannel 0: Okay. I see. Okay then. So we have successfully activated the service at the address. And for the router, we'll update you once we have sent the router probably tomorrow.\n\nChannel 1: Okay. Sure.\n\nChannel 0: Yeah.\n\nChannel 1: Would\n\nChannel 0: So\n\nChannel 1: that be still $70.74 95?\n\nChannel 0: 95. Yeah. Whereas the with that price, $74.95 per month until the contract ends, which is until twenty four months. Yeah. 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mobile plan with internet only. The representative also clarified the price and estimated a three to five business day time for the router to arrive. Fariel was informed that he can call back if he has any further questions."},"intents":{"segments":[{"text":"I just wanted to inform you that you have successfully activated the service at Yep. the address. So the Internet service is under Supa Network, not NBN. Okay.","start_word":18,"end_word":45,"intents":[{"intent":"Inform and inform about successful service activation","confidence_score":7.982677e-7}]},{"text":"So I just wanted to ask as well, will you be needing a mobile plan as well or only Internet? Just Internet.","start_word":47,"end_word":68,"intents":[{"intent":"Inquire about mobile plan requirements","confidence_score":0.1951966}]},{"text":"Would So that be still $70.74 95? 95. Yeah. Whereas the with that price, $74.95 per month until the contract ends, which is until twenty four months. Yeah.","start_word":102,"end_word":129,"intents":[{"intent":"Ask about pricing","confidence_score":0.007656972}]},{"text":"And for the standard postage, once we send out the router, usually it takes three to five business days to arrive at your on your address. Yes. Yeah.","start_word":130,"end_word":157,"intents":[{"intent":"Provide instructions on router delivery","confidence_score":0.00088677177}]},{"text":"So once the router arrives, it's just an easy plug and play. You just need to connect it to the NTT box, the box mounted on your wall on the address. Then after a few minutes, you should establish a connection then.","start_word":181,"end_word":222,"intents":[{"intent":"Provide instructions for connecting router to ntt box","confidence_score":0.0034164737}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Good afternoon. This is Maureen from Ertotec support. Yes. Am I speaking with Fariel? Yes. Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.16940535604953766},{"text":"I just wanted to inform you that you have successfully activated the service at Yep.","start_word":18,"end_word":32,"sentiment":"positive","sentiment_score":0.3628753125667572},{"text":"the address. So the Internet service is under Supa Network, not NBN. Okay. Yeah. So I just wanted to ask as well, will you be needing a mobile plan as well or only Internet? Just Internet. Okay. I see. Okay then. So we have successfully activated the service at the address. And for the router, we'll update you once we have sent the router probably tomorrow. Okay. Sure. Yeah. Would So that be still $70.74 95? 95. Yeah. Whereas the with that price, $74.95 per month until the contract ends, which is until twenty four months. Yeah. And for the standard postage, once we send out the router, usually it takes three to five business days to arrive at your on your address. Yes. Yeah. So we're going to send it as well on the service address as well. Is Mhmm. that correct? Mhmm. Mhmm. Yes. Okay then. So once the router arrives, it's just an easy plug and play. You just need to connect it to the NTT box, the box mounted on your wall on the address. Then after a few minutes, you should establish a connection then. So if you're Yep. Sounds into good. any issues, mhmm, on that time, just give us a callback so we can assist you or if you have other questions. No. No worries.","start_word":33,"end_word":254,"sentiment":"neutral","sentiment_score":0.10841413587331772},{"text":"Thank you. You're welcome. Bye. Have a great day.","start_word":255,"end_word":263,"sentiment":"positive","sentiment_score":0.5040636658668518},{"text":"You too. Bye.","start_word":264,"end_word":266,"sentiment":"neutral","sentiment_score":0.24946007132530212}],"average":{"sentiment":"neutral","sentiment_score":0.1449853479862213}}}}