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A 0 N S W 2145. Hills 145. K. Let me just repeat. It's Unit 9 Slash 10, Belinda Place, Mays Hills 2145, NSW. Okay. Is it okay if I put you on hold? Let me just check the address. Okay. Hang on. Hello? Yes. Thank you for waiting. Yes. So to confirm, Allin Home Networks is at is available at your address. So have you tried to visit our website or not yet? Okay. May I just ask how many of you will be using the Internet if ever? Okay. So Linden basic should work fine on your household. That is NBN 25 unlimited, $69.95 per month. But if you choose a twelve month or twenty four month We do offer 15% discount for the first three months. Yeah. And but it is yeah. If no contract, we just just need to pay for the connection fee, which is $65 for the upfront, then you can cancel anytime then as long as there's no outstanding balance. We do offer free router, but that's only if you choose the twenty four month contract, which is the lock in contract. Yeah. Yeah. If no contract, we do offer a router for two hundred nineteen point ninety five dollars, which is the Ertle Gaming k seven Wi Fi six. That is already preconfigured. You just need to connect it to the NDD box on your area, the box mounted on your wall. Just just bring your own modem. We can try to connect your current router as long as it's compatible with Optic Fiber pre connection. We'll be sending you the email instruction, or we can also walk you through over the phone if ever. Yeah. Oh, sorry? Yeah. As long as your router is compatible with the service and we can establish the connection, you can use your own router then. No need for you to get a new one if ever. Yeah. That means it's your own model. We'll we'll be using your own router if you already have one. Do you have a router that you're using right now? Yeah. So if that's the case, you need to get a new one. If you decide to sign up or order from Airtel, you can just purchase one from us, which is on our website as well. The Airtel gaming k seven. Yeah. Yeah. That's our only router available with Lanham Networks, which is compatible. Okay. Sure. Just give us a callback anytime. You're welcome. Bye. 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Good afternoon. This is Maureen from Airtel. Mhmm. Okay.\n\nCan I have your full address, please, for me to verify the work? Nine slash Tanya. Melinda Place. Mhmm. M A Y S?\n\nMhmm. A 0 N S W 2145. Hills 145. K. Let me just repeat.\n\nIt's Unit 9 Slash 10, Belinda Place, Mays Hills 2145, NSW. Okay. Is it okay if I put you on hold? Let me just check the address. Okay.\n\nHang on. Hello? Yes. Thank you for waiting. Yes.\n\nSo to confirm, Allin Home Networks is at is available at your address. So have you tried to visit our website or not yet? Okay. May I just ask how many of you will be using the Internet if ever? Okay.\n\nSo Linden basic should work fine on your household. That is NBN 25 unlimited, $69.95 per month. But if you choose a twelve month or twenty four month We do offer 15% discount for the first three months. Yeah. And but it is yeah.\n\nIf no contract, we just just need to pay for the connection fee, which is $65 for the upfront, then you can cancel anytime then as long as there's no outstanding balance. We do offer free router, but that's only if you choose the twenty four month contract, which is the lock in contract. Yeah. Yeah. If no contract, we do offer a router for two hundred nineteen point ninety five dollars, which is the Ertle Gaming k seven Wi Fi six.\n\nThat is already preconfigured. You just need to connect it to the NDD box on your area, the box mounted on your wall. Just just bring your own modem. We can try to connect your current router as long as it's compatible with Optic Fiber pre connection. We'll be sending you the email instruction, or we can also walk you through over the phone if ever.\n\nYeah. Oh, sorry? Yeah. As long as your router is compatible with the service and we can establish the connection, you can use your own router then. No need for you to get a new one if ever.\n\nYeah. That means it's your own model. We'll we'll be using your own router if you already have one. Do you have a router that you're using right now? Yeah.\n\nSo if that's the case, you need to get a new one. If you decide to sign up or order from Airtel, you can just purchase one from us, which is on our website as well. The Airtel gaming k seven. Yeah. Yeah.\n\nThat's our only router available with Lanham Networks, which is compatible. Okay. Sure. Just give us a callback anytime. You're welcome.\n\nBye. Have a great day.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":1.92,"sentiment":"neutral","sentiment_score":0.1977112293243408},{"text":"Good afternoon.","start":1.92,"end":2.72,"sentiment":"positive","sentiment_score":0.46572887897491455},{"text":"This is Maureen from Airtel.","start":2.72,"end":4.34,"sentiment":"neutral","sentiment_score":0.30324889421463014},{"text":"Mhmm.","start":24.425,"end":24.925,"sentiment":"neutral","sentiment_score":-0.03711501881480217},{"text":"Okay.","start":26.985,"end":27.485,"sentiment":"neutral","sentiment_score":0.004843463189899921}],"sentiment":"neutral","sentiment_score":0.26131419027224184,"num_words":10,"start":1.52,"end":27.485},{"sentences":[{"text":"Can I have your full address, please, for me to verify the work?","start":28.185,"end":33.92,"sentiment":"neutral","sentiment_score":0.02324566488655714},{"text":"Nine slash Tanya.","start":35.1,"end":36.24,"sentiment":"neutral","sentiment_score":0.009055637444059053},{"text":"Melinda Place.","start":41.42,"end":42.46,"sentiment":"neutral","sentiment_score":0.01589229516685009},{"text":"Mhmm.","start":42.46,"end":42.96,"sentiment":"neutral","sentiment_score":0.01385791413486004},{"text":"M A Y S?","start":48.385,"end":49.845,"sentiment":"neutral","sentiment_score":0.00493965414352715}],"sentiment":"neutral","sentiment_score":0.017163551169569077,"num_words":23,"start":28.185,"end":49.845},{"sentences":[{"text":"Mhmm.","start":51.345,"end":51.745,"sentiment":"neutral","sentiment_score":0.006349991541355848},{"text":"A 0 N S W 2145.","start":51.745,"end":56.165,"sentiment":"neutral","sentiment_score":0.0050105243766059475},{"text":"Hills 145.","start":62.449997,"end":63.829998,"sentiment":"neutral","sentiment_score":0.008901508990675211},{"text":"K.","start":64.21,"end":64.45,"sentiment":"neutral","sentiment_score":0.01131637766957283},{"text":"Let me just repeat.","start":64.45,"end":65.65,"sentiment":"neutral","sentiment_score":0.015683593461290002}],"sentiment":"neutral","sentiment_score":0.009161921949791057,"num_words":14,"start":51.345,"end":65.65},{"sentences":[{"text":"It's Unit 9 Slash 10, Belinda Place, Mays Hills 2145, NSW.","start":65.65,"end":73.27,"sentiment":"neutral","sentiment_score":0.021473258225755257},{"text":"Okay.","start":75.83501,"end":76.15501,"sentiment":"neutral","sentiment_score":0.07007666677236557},{"text":"Is it okay if I put you on hold?","start":76.15501,"end":77.755005,"sentiment":"neutral","sentiment_score":0.04361511394381523},{"text":"Let me just check the address.","start":77.755005,"end":79.135,"sentiment":"neutral","sentiment_score":0.005486963006357352},{"text":"Okay.","start":80.875,"end":81.195,"sentiment":"neutral","sentiment_score":0.04544524848461151}],"sentiment":"neutral","sentiment_score":0.027756627116884505,"num_words":28,"start":65.65,"end":81.195},{"sentences":[{"text":"Hang 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yet?","start":134.205,"end":137.58499,"sentiment":"neutral","sentiment_score":0.019859581000425598},{"text":"Okay.","start":147.245,"end":147.6,"sentiment":"neutral","sentiment_score":0.008998231962323189},{"text":"May I just ask how many of you will be using the Internet if ever?","start":148.0,"end":152.02,"sentiment":"neutral","sentiment_score":0.02798250491420428},{"text":"Okay.","start":155.52,"end":155.92001,"sentiment":"neutral","sentiment_score":0.1324363648891449}],"sentiment":"neutral","sentiment_score":0.06460938275587268,"num_words":41,"start":128.47,"end":155.92001},{"sentences":[{"text":"So Linden basic should work fine on your household.","start":155.92001,"end":161.06001,"sentiment":"neutral","sentiment_score":0.26076262030336594},{"text":"That is NBN 25 unlimited, $69.95 per month.","start":162.185,"end":166.925,"sentiment":"neutral","sentiment_score":0.13041730504482985},{"text":"But if you choose a twelve month or twenty four month We do offer 15% discount for the 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have one.","start":306.625,"end":311.365,"sentiment":"neutral","sentiment_score":0.06470580647389094},{"text":"Do you have a router that you're using right now?","start":311.56998,"end":315.66998,"sentiment":"neutral","sentiment_score":0.017720106430351733},{"text":"Yeah.","start":318.13,"end":318.53,"sentiment":"neutral","sentiment_score":-0.10721525549888612}],"sentiment":"neutral","sentiment_score":0.042448801609377064,"num_words":30,"start":303.82498,"end":318.53},{"sentences":[{"text":"So if that's the case, you need to get a new one.","start":318.53,"end":321.27,"sentiment":"neutral","sentiment_score":-0.15950101241469383},{"text":"If you decide to sign up or order from Airtel, you can just purchase one from us, which is on our website as well.","start":327.665,"end":337.285,"sentiment":"neutral","sentiment_score":0.027306820653999846},{"text":"The Airtel gaming k 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welcome.","start":365.80286,"end":366.60287,"sentiment":"positive","sentiment_score":0.6618632674217224}],"sentiment":"neutral","sentiment_score":0.1283355543301219,"num_words":21,"start":348.55002,"end":366.60287},{"sentences":[{"text":"Bye.","start":366.60287,"end":366.67786,"sentiment":"positive","sentiment_score":0.5124151706695557},{"text":"Have a great day.","start":366.67786,"end":367.74286,"sentiment":"positive","sentiment_score":0.5513511337339878}],"sentiment":"positive","sentiment_score":0.5435639411211014,"num_words":5,"start":366.60287,"end":367.74286}]}}]},{"alternatives":[{"transcript":"Yes. Hello. I'm just after the I have a a Linham network, and I'm just looking for Internet for the property. Yeah. And I just need some help with which plan and all that sort of stuff. I don't know. Yep. It's A 9 Slash 10. Yep. Belinda Place. Yep. Mays Hill, M M A Y S, Hill. Yep. Hill. Yep. 2145. Yes. Yep. Correct. Yeah. Sure. Sure. Hello? Yep. Yeah. Yeah. I'm on the website, to be honest. But I don't know which one is I don't know what the packages you guys have or what can you offer me. There's only one person. Oh, okay. Yeah. I I don't want any contracts, to be honest. Yeah. Yeah. And you guys give more than anything? So you guys don't have the the router even with no locked in control? Okay. Then what's the b I b y o modem? What's that? B I o Okay. So that doesn't work with the b BYO modem or not? Does the Internet work with the BYO modem or not? Because on the website, it says $00 on the BYO modem. What's that? No. I don't have get a new one and then give you guys a call? Yeah. But your one Yeah. After gaming. Yeah. That one is 219. It's a bit pricey. Okay. No. No problem. All good. I will have to think about it, and I'll give you guys a call. Okay? Thank you. Thank you. Bye 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Thank you.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":5.7599998,"end":6.08,"sentiment":"neutral","sentiment_score":0.1838156282901764},{"text":"Hello.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.08883602917194366},{"text":"I'm just after the I have a a Linham network, and I'm just looking for Internet for the property.","start":8.0,"end":19.735,"sentiment":"neutral","sentiment_score":0.06672606754459832},{"text":"Yeah.","start":21.635,"end":22.035,"sentiment":"neutral","sentiment_score":0.0016584079712629318},{"text":"And I just need some help with which plan and all that sort of stuff.","start":22.035,"end":25.875,"sentiment":"neutral","sentiment_score":-0.06705050940314929}],"sentiment":"neutral","sentiment_score":0.01449588399279762,"num_words":37,"start":5.7599998,"end":25.875},{"sentences":[{"text":"I don't 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on the website, to be honest.","start":139.08,"end":140.76,"sentiment":"neutral","sentiment_score":-0.06542703988296646},{"text":"But I don't know which one is I don't know what the packages you guys have or what can you offer me.","start":140.76,"end":146.06,"sentiment":"neutral","sentiment_score":-0.10645649023354053},{"text":"There's only one person.","start":152.675,"end":153.975,"sentiment":"neutral","sentiment_score":-0.015990881714969873},{"text":"Oh, okay.","start":182.015,"end":182.755,"sentiment":"neutral","sentiment_score":0.02500845119357109}],"sentiment":"neutral","sentiment_score":-0.07851126029466589,"num_words":36,"start":138.84,"end":182.755},{"sentences":[{"text":"Yeah.","start":186.015,"end":186.41501,"sentiment":"neutral","sentiment_score":-0.04364248365163803},{"text":"I I don't want any contracts, to be 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modem?","start":248.98,"end":252.26,"sentiment":"neutral","sentiment_score":0.029562149196863174},{"text":"What's that?","start":252.26,"end":252.81999,"sentiment":"neutral","sentiment_score":0.014678212814033031},{"text":"B I o Okay.","start":252.81999,"end":271.415,"sentiment":"neutral","sentiment_score":0.016498734708875418}],"sentiment":"neutral","sentiment_score":-0.032368768689533076,"num_words":30,"start":220.54999,"end":271.415},{"sentences":[{"text":"So that doesn't work with the b BYO modem or not?","start":272.56998,"end":276.66998,"sentiment":"neutral","sentiment_score":-0.09993624009869316},{"text":"Does the Internet work with the BYO modem or not?","start":278.97,"end":282.83,"sentiment":"neutral","sentiment_score":-0.029605913534760477},{"text":"Because on the website, it says $00 on the BYO modem.","start":298.27,"end":302.51,"sentiment":"neutral","sentiment_score":-0.0012454092290929775},{"text":"What's that?","start":302.51,"end":303.33,"sentiment":"neutral","sentiment_score":0.012132558971643448},{"text":"No.","start":316.315,"end":316.555,"sentiment":"neutral","sentiment_score":-0.07716890424489975}],"sentiment":"neutral","sentiment_score":-0.04177031612156757,"num_words":35,"start":272.56998,"end":316.555},{"sentences":[{"text":"I don't have get a new one and then give you guys a call?","start":316.555,"end":325.375,"sentiment":"neutral","sentiment_score":-0.04926317610910961},{"text":"Yeah.","start":338.21,"end":338.44998,"sentiment":"neutral","sentiment_score":0.0016737282276153564},{"text":"But your one Yeah.","start":338.44998,"end":341.585,"sentiment":"neutral","sentiment_score":-0.02190361637622118},{"text":"After gaming.","start":341.585,"end":342.325,"sentiment":"neutral","sentiment_score":-0.021887417882680893},{"text":"Yeah.","start":344.465,"end":344.70502,"sentiment":"neutral","sentiment_score":-0.026667075231671333}],"sentiment":"neutral","sentiment_score":-0.038457596081901683,"num_words":22,"start":316.555,"end":344.70502},{"sentences":[{"text":"That one is 219.","start":344.70502,"end":346.305,"sentiment":"neutral","sentiment_score":-0.04554368741810322},{"text":"It's a bit pricey.","start":346.305,"end":347.285,"sentiment":"neutral","sentiment_score":-0.18357757478952408},{"text":"Okay.","start":356.32,"end":356.48,"sentiment":"neutral","sentiment_score":0.036363065242767334},{"text":"No.","start":356.48,"end":356.80002,"sentiment":"neutral","sentiment_score":-0.0028521157801151276},{"text":"No 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bye.","start":364.96002,"end":365.7,"sentiment":"positive","sentiment_score":0.3914042115211487}],"sentiment":"positive","sentiment_score":0.3914042115211487,"num_words":2,"start":364.96002,"end":365.7}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Good afternoon. This is Maureen from Airtel.\n\nChannel 1: Yes. Hello. I'm just after the I have a a Linham network, and I'm just looking for Internet for the property. Yeah. And I just need some help with which\n\nChannel 0: Mhmm.\n\nChannel 1: plan and all that sort of stuff. I don't know.\n\nChannel 0: Okay. Can I have your full address, please, for me to verify the\n\nChannel 1: Yep. It's A 9\n\nChannel 0: work?\n\nChannel 1: Slash 10.\n\nChannel 0: Nine slash Tanya.\n\nChannel 1: Yep. Belinda Place.\n\nChannel 0: Melinda Place. Mhmm.\n\nChannel 1: Yep. Mays Hill, M M A Y S, Hill.\n\nChannel 0: M A Y S?\n\nChannel 1: Yep.\n\nChannel 0: Mhmm.\n\nChannel 1: Hill.\n\nChannel 0: A 0 N S W 2145.\n\nChannel 1: Yep. 2145. Yes.\n\nChannel 0: Hills 145. K. Let me just repeat. It's Unit 9 Slash 10, Belinda Place, Mays Hills 2145, NSW.\n\nChannel 1: Yep. Correct.\n\nChannel 0: Okay. Is it okay if I put you on hold? Let me just check the address.\n\nChannel 1: Yeah. Sure. Sure.\n\nChannel 0: Okay. Hang on. Hello?\n\nChannel 1: Hello? Yep.\n\nChannel 0: Yes. Thank you for waiting. Yes. So to confirm, Allin Home Networks is at is available at your address. So have you tried to visit our website or not yet?\n\nChannel 1: Yeah. Yeah. I'm on the website, to be honest. But I don't know which one is I don't know what the packages you guys have or what can you offer me.\n\nChannel 0: Okay. May I just ask how many of you will be using the Internet if ever?\n\nChannel 1: There's only one person.\n\nChannel 0: Okay. So Linden basic should work fine on your household. That is NBN 25 unlimited, $69.95 per month. But if you choose a twelve month or twenty four month We do offer 15% discount for the first three months.\n\nChannel 1: Oh, okay.\n\nChannel 0: Yeah. And\n\nChannel 1: Yeah.\n\nChannel 0: but\n\nChannel 1: I I don't\n\nChannel 0: it\n\nChannel 1: want\n\nChannel 0: is\n\nChannel 1: any contracts, to be\n\nChannel 0: yeah. If no contract, we just\n\nChannel 1: honest.\n\nChannel 0: just need to pay for the connection fee, which is $65 for the upfront, then you can cancel anytime then as long as there's no outstanding balance.\n\nChannel 1: Yeah. Yeah. And you guys give more than anything?\n\nChannel 0: We do offer free router, but that's only if you choose the twenty four month contract, which is the lock in contract.\n\nChannel 1: So you guys\n\nChannel 0: Yeah.\n\nChannel 1: don't have the the router even with no locked in control?\n\nChannel 0: Yeah. If no contract, we do offer a router for two hundred nineteen point ninety five dollars, which is the Ertle Gaming k seven Wi Fi six. That is already preconfigured. You just need to connect it to the NDD box on your area, the box mounted on your wall.\n\nChannel 1: Okay. Then what's the b I b y o modem? What's that? B I o\n\nChannel 0: Just just bring your own modem. We can try to connect your current router as long as it's compatible with Optic Fiber pre connection. We'll be sending you the email instruction, or we can also walk you through over the phone if\n\nChannel 1: Okay.\n\nChannel 0: ever. Yeah.\n\nChannel 1: So that doesn't work with the b BYO modem or not?\n\nChannel 0: Oh, sorry?\n\nChannel 1: Does the Internet work with the BYO modem or not?\n\nChannel 0: Yeah. As long as your router is compatible with the service and we can establish the connection, you can use your own router then. No need for you to get a new one if ever.\n\nChannel 1: Because on the website, it says $00 on the BYO modem. What's that?\n\nChannel 0: Yeah. That means it's your own model. We'll we'll be using your own router if you already have one. Do you have a router that you're using right now?\n\nChannel 1: No. I don't have\n\nChannel 0: Yeah. So if that's the case, you need to get a new one.\n\nChannel 1: get a new one and then give you guys a call?\n\nChannel 0: If you decide to sign up or order from Airtel, you can just purchase one from us, which is on our website as well.\n\nChannel 1: Yeah. But\n\nChannel 0: The\n\nChannel 1: your\n\nChannel 0: Airtel\n\nChannel 1: one\n\nChannel 0: gaming k seven.\n\nChannel 1: Yeah. After gaming.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. That one is 219. It's a bit pricey.\n\nChannel 0: Yeah. That's our only router available with Lanham Networks, which is compatible.\n\nChannel 1: Okay. No. No problem. All good. I will have to think about it, and I'll give you guys a call.\n\nOkay?\n\nChannel 0: Okay.\n\nChannel 1: Thank\n\nChannel 0: Sure. Just give us a callback\n\nChannel 1: you.\n\nChannel 0: anytime.\n\nChannel 1: Thank you. Bye bye.\n\nChannel 0: You're welcome. Bye. Have a great day.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.52,"end":1.92,"sentiment":"neutral","sentiment_score":0.1977112293243408},{"text":"Good afternoon.","start":1.92,"end":2.72,"sentiment":"positive","sentiment_score":0.46572887897491455},{"text":"This is Maureen from Airtel.","start":2.72,"end":4.34,"sentiment":"neutral","sentiment_score":0.30324889421463014}],"sentiment":"neutral","sentiment_score":0.33067668229341507,"channel":0,"num_words":8,"start":1.52,"end":4.34},{"sentences":[{"text":"Yes.","start":5.7599998,"end":6.08,"sentiment":"neutral","sentiment_score":0.1838156282901764},{"text":"Hello.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.08883602917194366},{"text":"I'm just after the I have a a Linham network, and I'm just looking for Internet for the 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Tanya.","start":35.1,"end":36.24,"sentiment":"neutral","sentiment_score":0.009055637444059053}],"sentiment":"neutral","sentiment_score":0.009055637444059053,"channel":0,"num_words":3,"start":35.1,"end":36.24},{"sentences":[{"text":"Yep.","start":38.8,"end":39.04,"sentiment":"neutral","sentiment_score":0.019722992554306984},{"text":"Belinda Place.","start":39.04,"end":40.245,"sentiment":"neutral","sentiment_score":0.019536268897354603}],"sentiment":"neutral","sentiment_score":0.01959851011633873,"channel":1,"num_words":3,"start":38.8,"end":40.245},{"sentences":[{"text":"Melinda 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The representative asks for the customer's address and confirms their internet package and pricing. The customer is informed about a promotion for a router and is advised to purchase a new one if they decide to sign up or order from Airtel."},"intents":{"segments":[{"text":"I'm just after the I have a a Linham network, and I'm just looking for Internet for the property. Yeah.","start_word":10,"end_word":29,"intents":[{"intent":"Inquire about internet","confidence_score":0.000020145673}]},{"text":"Can I have your full address, please, for me to verify the Yep.","start_word":50,"end_word":62,"intents":[{"intent":"Check address","confidence_score":0.06133547},{"intent":"Check address","confidence_score":0.19011159}]},{"text":"So to confirm, Allin Home Networks is at is available at your address. So have you tried to visit our website or not yet? Yeah. Yeah.","start_word":154,"end_word":179,"intents":[{"intent":"Confirm availability","confidence_score":0.63689286}]},{"text":"I'm on the website, to be honest. But I don't know which one is I don't know what the packages you guys have or what can you offer me. Okay.","start_word":180,"end_word":209,"intents":[{"intent":"Confirm package","confidence_score":0.03610911},{"intent":"Check package","confidence_score":0.0019635921}]},{"text":"I'm on the website, to be honest. But I don't know which one is I don't know what the packages you guys have or what can you offer me. Okay. May I just ask how many of you will be using the Internet if ever?","start_word":180,"end_word":224,"intents":[{"intent":"Confirm internet package","confidence_score":0.00020217539}]},{"text":"but I I don't it want is any contracts, to be yeah. If no contract, we just honest. just need to pay for the connection fee, which is $65 for the upfront, then you can cancel anytime then as long as there's no outstanding balance. Yeah.","start_word":273,"end_word":318,"intents":[{"intent":"Cancel service","confidence_score":0.0048266393},{"intent":"Clarify payment procedure","confidence_score":0.000007780662}]},{"text":"We do offer free router, but that's only if you choose the twenty four month contract, which is the lock in contract. So you guys Yeah.","start_word":328,"end_word":353,"intents":[{"intent":"Offer free router","confidence_score":0.58223706},{"intent":"Offer cheaper option","confidence_score":0.0000019427798}]},{"text":"You just need to connect it to the NDD box on your area, the box mounted on your wall. Okay.","start_word":395,"end_word":414,"intents":[{"intent":"Connect router to ndd box","confidence_score":0.8093739}]},{"text":"Does the Internet work with the BYO modem or not? Yeah.","start_word":487,"end_word":497,"intents":[{"intent":"Confirm internet compatibility","confidence_score":0.004409334}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.1977112293243408},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.4541507363319397},{"text":"This is Maureen from Airtel. Yes. Hello. I'm just after the I have a a Linham network, and I'm just looking for Internet for the property. Yeah. And I just need some help with which Mhmm. plan and all that sort of stuff. I don't know. Okay. Can I have your full address, please, for me to verify the Yep. It's A 9 work? Slash 10. Nine slash Tanya. Yep. Belinda Place. Melinda Place. Mhmm. Yep. Mays Hill, M M A Y S, Hill. M A Y S? Yep. Mhmm. Hill. A 0 N S W 2145. Yep. 2145. Yes. Hills 145. K. Let me just repeat. It's Unit 9 Slash 10, Belinda Place, Mays Hills 2145, NSW. Yep. Correct. Okay. Is it okay if I put you on hold? Let me just check the address. Yeah. Sure. Sure. Okay. Hang on. Hello? Hello? Yep. Yes.","start_word":3,"end_word":148,"sentiment":"neutral","sentiment_score":0.028845002874732018},{"text":"Thank you for waiting.","start_word":149,"end_word":152,"sentiment":"positive","sentiment_score":0.4519602954387665},{"text":"Yes. So to confirm, Allin Home Networks is at is available at your address. So have you tried to visit our website or not yet? Yeah. Yeah. I'm on the website, to be honest. But I don't know which one is I don't know what the packages you guys have or what can you offer me. Okay. May I just ask how many of you will be using the Internet if ever? There's only one person. Okay. So Linden basic should work fine on your household. That is NBN 25 unlimited, $69.95 per month. But if you choose a twelve month or twenty four month We do offer 15% discount for the first three months. Oh, okay. Yeah. And Yeah. but I I don't it want is any contracts, to be yeah. If no contract, we just honest. just need to pay for the connection fee, which is $65 for the upfront, then you can cancel anytime then as long as there's no outstanding balance. Yeah. Yeah. And you guys give more than anything? We do offer free router, but that's only if you choose the twenty four month contract, which is the lock in contract. So you guys Yeah. don't have the the router even with no locked in control? Yeah. If no contract, we do offer a router for two hundred nineteen point ninety five dollars, which is the Ertle Gaming k seven Wi Fi six. That is already preconfigured. You just need to connect it to the NDD box on your area, the box mounted on your wall. Okay. Then what's the b I b y o modem? What's that? B I o Just just bring your own modem. We can try to connect your current router as long as it's compatible with Optic Fiber pre connection. We'll be sending you the email instruction, or we can also walk you through over the phone if Okay. ever. Yeah. So that doesn't work with the b BYO modem or not? Oh, sorry? Does the Internet work with the BYO modem or not? Yeah. As long as your router is compatible with the service and we can establish the connection, you can use your own router then. No need for you to get a new one if ever. Because on the website, it says $00 on the BYO modem. What's that? Yeah. That means it's your own model. We'll we'll be using your own router if you already have one. Do you have a router that you're using right now? No. I don't have Yeah. So if that's the case, you need to get a new one. get a new one and then give you guys a call? If you decide to sign up or order from Airtel, you can just purchase one from us, which is on our website as well. Yeah. But The your Airtel one gaming k seven. Yeah. After gaming. Yeah. Yeah. That one is 219. It's a bit pricey. Yeah. That's our only router available with Lanham Networks, which is compatible. Okay. No. No problem. All good. I will have to think about it, and I'll give you guys a call. Okay? Okay. Thank Sure. Just give us a callback you. anytime.","start_word":153,"end_word":690,"sentiment":"neutral","sentiment_score":0.017843840512201246},{"text":"Thank you. Bye bye. You're welcome. Bye. Have a great day.","start_word":691,"end_word":701,"sentiment":"positive","sentiment_score":0.5994045734405518}],"average":{"sentiment":"neutral","sentiment_score":0.03736039177530089}}}}