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So after I saw the number, I I called you back there, which is fine. But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew. Is now still a good time? Not a problem. If I could just pass through security, that name, date of birth, and current address, we can get stuck into that one. Oh, yeah. Oh, your password. Sorry. Your client password. I forgot you have one on file. Yeah. Yep. Right. Sorry. Thank you. Now in regards to the advice piece, Andrew, have you had a chance to go through it there? Can you hear me, Andrew? Okay. No. Yeah. It was just a bit a crack. I couldn't hear I couldn't hear the response, but that's fine. But did you have a chance to go through that advice piece yet? Yeah. In terms of, like, the exposure in Europe and Japan, those exchange traded funds? Yep. And what was your question regarding them, sir? Yeah. Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio. You don't have to take on the advice. Yeah. Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of period. Now we see, what was that? Sorry. Yeah. And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200. And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that. But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed yep. Do you have any other questions in regards to that at all? Yep. So there's a link in the email that was sent via Odoo, and you just click on the the link and follow the steps to be able to sign that one. And then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name. So you gotta make sure you do draw it the same as, like, what's on your license. Yeah. Like, obviously, as best as you can just in the fact that you just don't do the one where it prefills it with just your name in cursive. It has to be an attempt at your actual signature. I'll just see what date is on it. So it was finalized on the February 23. So you got a month from that date. And then if you confirm all your details again, you got another month after that. So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that. As far as the recommendation, Andrew? Yeah. If you are happy with that recommendation, you went ahead and signed that document, then the the change would be implemented. Yes. Yeah. That's perfectly fine. I'll get that re resent to you there. So that one should show up at the top of your inbox there, Andrew, for you to be able to review and sign that again. Okay. Perfect. Yep. Obviously, that's to do with the the ongoing war there. And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring. And then, obviously, inflation as a whole will probably go up a little bit. Cost of goods and everything will go up a little bit. And then that's where I was sort of talking about that three to month the three to six month period where unless things sort of resolve, there's probably still be a little bit stagnant in the markets and what is happening moving forward. Yeah. It does. Yeah. That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves. That's not really sort of market. So I can't really put my hat in the ring to say what is gonna happen or won't happen. But, yeah, you're right. Those few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open. And now it's down to the two. Yeah. In terms of, like, fuel reserves, yeah, we did have one of the yeah. You are right. They did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things. But yeah. It's just, yeah, one of those unfortunate things. We've just got to live with the consequences of their decisions. But in saying that, do you have any questions else in regards to that document, though, Andrew? Yep. That's that's good to hear. Yep. Yep. No. That's good. As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well. That'll be good. Yeah. So hopefully, yeah, that budgeting goes well and you're able to save up for that. And then hopefully, the fuel prices have come down by then. Yeah. Exactly. Alright, Andrew. Well, I'll leave that with you then. If you do have any questions, shoot us an email though in regards to anything else. Otherwise, I'm sure we'll be talking in the future. Too easy, Andrew. Enjoy the rest of the afternoon. Thanks, man. 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afternoon, Andrew. It's Kyle. How are you today? Yeah. I think it was an issue with the the phones.\n\nThe call dropped out. So after I saw the number, I I called you back there, which is fine. But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew. Is now still a good time? Not a problem.\n\nIf I could just pass through security, that name, date of birth, and current address, we can get stuck into that one. Oh, yeah. Oh, your password. Sorry. Your client password.\n\nI forgot you have one on file. Yeah. Yep. Right. Sorry.\n\nThank you. Now in regards to the advice piece, Andrew, have you had a chance to go through it there? Can you hear me, Andrew? Okay. No.\n\nYeah. It was just a bit a crack. I couldn't hear I couldn't hear the response, but that's fine. But did you have a chance to go through that advice piece yet? Yeah.\n\nIn terms of, like, the exposure in Europe and Japan, those exchange traded funds? Yep. And what was your question regarding them, sir? Yeah. Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio.\n\nYou don't have to take on the advice. Yeah. Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of period. Now we see, what was that? Sorry.\n\nYeah. And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200. And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that. But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed yep. Do you have any other questions in regards to that at all?\n\nYep. So there's a link in the email that was sent via Odoo, and you just click on the the link and follow the steps to be able to sign that one. And then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name. So you gotta make sure you do draw it the same as, like, what's on your license. Yeah.\n\nLike, obviously, as best as you can just in the fact that you just don't do the one where it prefills it with just your name in cursive. It has to be an attempt at your actual signature. I'll just see what date is on it. So it was finalized on the February 23. So you got a month from that date.\n\nAnd then if you confirm all your details again, you got another month after that. So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that. As far as the recommendation, Andrew? Yeah. If you are happy with that recommendation, you went ahead and signed that document, then the the change would be implemented.\n\nYes. Yeah. That's perfectly fine. I'll get that re resent to you there. So that one should show up at the top of your inbox there, Andrew, for you to be able to review and sign that again.\n\nOkay. Perfect. Yep. Obviously, that's to do with the the ongoing war there. And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring.\n\nAnd then, obviously, inflation as a whole will probably go up a little bit. Cost of goods and everything will go up a little bit. And then that's where I was sort of talking about that three to month the three to six month period where unless things sort of resolve, there's probably still be a little bit stagnant in the markets and what is happening moving forward. Yeah. It does.\n\nYeah. That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves. That's not really sort of market. So I can't really put my hat in the ring to say what is gonna happen or won't happen. But, yeah, you're right.\n\nThose few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open. And now it's down to the two. Yeah. In terms of, like, fuel reserves, yeah, we did have one of the yeah. You are right.\n\nThey did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things. But yeah. It's just, yeah, one of those unfortunate things.\n\nWe've just got to live with the consequences of their decisions. But in saying that, do you have any questions else in regards to that document, though, Andrew? Yep. That's that's good to hear. Yep.\n\nYep. No. That's good. As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well. That'll be good.\n\nYeah. So hopefully, yeah, that budgeting goes well and you're able to save up for that. And then hopefully, the fuel prices have come down by then. Yeah. Exactly.\n\nAlright, Andrew. Well, I'll leave that with you then. If you do have any questions, shoot us an email though in regards to anything else. Otherwise, I'm sure we'll be talking in the future. Too easy, Andrew.\n\nEnjoy the rest of the afternoon. Thanks, man. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Andrew.","start":2.8799999,"end":3.76,"sentiment":"positive","sentiment_score":0.4725923140843709},{"text":"It's Kyle.","start":3.76,"end":4.24,"sentiment":"positive","sentiment_score":0.395504355430603},{"text":"How are you today?","start":4.24,"end":5.14,"sentiment":"positive","sentiment_score":0.352185994386673},{"text":"Yeah.","start":11.12,"end":11.62,"sentiment":"neutral","sentiment_score":-0.12214059382677078},{"text":"I think it was an issue with the the phones.","start":11.92,"end":13.92,"sentiment":"neutral","sentiment_score":-0.22729898542165755}],"sentiment":"neutral","sentiment_score":0.061119959130883215,"num_words":20,"start":2.8799999,"end":13.92},{"sentences":[{"text":"The call dropped out.","start":13.92,"end":15.025001,"sentiment":"negative","sentiment_score":-0.34378858655691147},{"text":"So after I saw the number, I I called you back there, which is 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Andrew?","start":55.96,"end":56.94,"sentiment":"neutral","sentiment_score":-0.013102898932993412},{"text":"Okay.","start":62.36,"end":62.76,"sentiment":"neutral","sentiment_score":-0.03719061985611915},{"text":"No.","start":62.76,"end":63.26,"sentiment":"neutral","sentiment_score":-0.10308247804641724}],"sentiment":"neutral","sentiment_score":0.04924739190135841,"num_words":27,"start":43.625,"end":63.26},{"sentences":[{"text":"Yeah.","start":64.28,"end":64.52,"sentiment":"neutral","sentiment_score":-0.10782349109649658},{"text":"It was just a bit a crack.","start":64.52,"end":65.72,"sentiment":"neutral","sentiment_score":-0.2426092347928456},{"text":"I couldn't hear I couldn't hear the response, but that's fine.","start":65.72,"end":68.645,"sentiment":"neutral","sentiment_score":-0.17894310741262},{"text":"But did you have a chance to go through that advice piece yet?","start":68.645,"end":71.865,"sentiment":"neutral","sentiment_score":-0.046225742651866034},{"text":"Yeah.","start":88.58,"end":88.74,"sentiment":"neutral","sentiment_score":0.020755451172590256}],"sentiment":"neutral","sentiment_score":-0.13195883392384558,"num_words":33,"start":64.28,"end":88.74},{"sentences":[{"text":"In terms of, like, the exposure in Europe and Japan, those exchange traded funds?","start":88.74,"end":92.68,"sentiment":"neutral","sentiment_score":0.0209461882976549},{"text":"Yep.","start":94.915,"end":95.415,"sentiment":"neutral","sentiment_score":0.03609266132116318},{"text":"And what was your question regarding them, sir?","start":97.955,"end":100.615,"sentiment":"neutral","sentiment_score":0.010993780451826751},{"text":"Yeah.","start":112.049995,"end":112.549995,"sentiment":"neutral","sentiment_score":0.25453394651412964},{"text":"Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio.","start":113.65,"end":126.954994,"sentiment":"positive","sentiment_score":0.42187073029751}],"sentiment":"neutral","sentiment_score":0.2807800729911941,"num_words":67,"start":88.74,"end":126.954994},{"sentences":[{"text":"You don't have to take on the advice.","start":126.954994,"end":128.895,"sentiment":"neutral","sentiment_score":0.23676714673638344},{"text":"Yeah.","start":145.545,"end":145.94499,"sentiment":"neutral","sentiment_score":0.15796902775764465},{"text":"Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of period.","start":145.94499,"end":152.845,"sentiment":"neutral","sentiment_score":0.1161973758911093},{"text":"Now we see, what was that?","start":153.86499,"end":156.4,"sentiment":"neutral","sentiment_score":0.05091481531659762},{"text":"Sorry.","start":159.1,"end":159.6,"sentiment":"neutral","sentiment_score":0.030530042946338657}],"sentiment":"neutral","sentiment_score":0.1294215539470315,"num_words":40,"start":126.954994,"end":159.6},{"sentences":[{"text":"Yeah.","start":163.82,"end":164.3,"sentiment":"neutral","sentiment_score":0.243449866771698},{"text":"And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200.","start":164.3,"end":178.765,"sentiment":"neutral","sentiment_score":0.2688803335894709},{"text":"And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that.","start":178.905,"end":189.48999,"sentiment":"positive","sentiment_score":0.33519299748616344},{"text":"But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed yep.","start":189.48999,"end":199.645,"sentiment":"positive","sentiment_score":0.583324442739072},{"text":"Do you have any other questions in regards to that at all?","start":199.645,"end":202.555,"sentiment":"neutral","sentiment_score":0.1224781305839618}],"sentiment":"positive","sentiment_score":0.33529480879218126,"num_words":121,"start":163.82,"end":202.555},{"sentences":[{"text":"Yep.","start":208.94,"end":209.18,"sentiment":"neutral","sentiment_score":0.14174912869930267},{"text":"So there's a link in the email that was sent via Odoo, and you just click on the the link and follow the steps to be able to sign that one.","start":209.18,"end":216.0,"sentiment":"neutral","sentiment_score":0.17997818656506076},{"text":"And then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name.","start":216.3,"end":224.215,"sentiment":"neutral","sentiment_score":0.03135661414313701},{"text":"So you gotta make sure you do draw it the same as, like, what's on your license.","start":224.995,"end":228.215,"sentiment":"neutral","sentiment_score":0.02659634785617099},{"text":"Yeah.","start":235.01,"end":235.33,"sentiment":"neutral","sentiment_score":-0.11733663827180862}],"sentiment":"neutral","sentiment_score":0.08676455834489545,"num_words":81,"start":208.94,"end":235.33},{"sentences":[{"text":"Like, obviously, as best as you can just in the fact that you just don't do the one where it prefills it with just your name in cursive.","start":235.33,"end":241.49,"sentiment":"neutral","sentiment_score":-0.05631574881928308},{"text":"It has to be an attempt at your actual signature.","start":241.49,"end":243.67,"sentiment":"neutral","sentiment_score":-0.12086364775896072},{"text":"I'll just see what date is on it.","start":253.265,"end":255.105,"sentiment":"neutral","sentiment_score":0.15719675086438656},{"text":"So it was finalized on the February 23.","start":255.105,"end":257.46002,"sentiment":"neutral","sentiment_score":0.2780755180865526},{"text":"So you got a month from that date.","start":257.46002,"end":258.90002,"sentiment":"neutral","sentiment_score":0.17880667187273502}],"sentiment":"neutral","sentiment_score":0.034308936807417104,"num_words":62,"start":235.33,"end":258.90002},{"sentences":[{"text":"And then if you confirm all your details again, you got another month after that.","start":258.90002,"end":262.5,"sentiment":"neutral","sentiment_score":0.12852893273035684},{"text":"So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that.","start":262.5,"end":270.495,"sentiment":"neutral","sentiment_score":0.018674351755649812},{"text":"As far as the recommendation, Andrew?","start":278.655,"end":280.435,"sentiment":"neutral","sentiment_score":0.04418684790531794},{"text":"Yeah.","start":282.335,"end":282.57498,"sentiment":"neutral","sentiment_score":0.24566853046417236},{"text":"If you are happy with that recommendation, you went ahead and signed that document, then the the change would be implemented.","start":282.57498,"end":289.0,"sentiment":"positive","sentiment_score":0.35075762158348445}],"sentiment":"neutral","sentiment_score":0.14031808873688853,"num_words":74,"start":258.90002,"end":289.0},{"sentences":[{"text":"Yes.","start":289.06,"end":289.56,"sentiment":"neutral","sentiment_score":0.15755045413970947},{"text":"Yeah.","start":305.395,"end":305.895,"sentiment":"neutral","sentiment_score":0.16208884119987488},{"text":"That's perfectly fine.","start":306.355,"end":307.475,"sentiment":"positive","sentiment_score":0.40580853819847107},{"text":"I'll get that re resent to you there.","start":307.475,"end":309.895,"sentiment":"positive","sentiment_score":0.39673980325460434},{"text":"So that one should show up at the top of your inbox there, Andrew, for you to be able to review and sign that again.","start":314.61,"end":319.83,"sentiment":"positive","sentiment_score":0.3563650542497635}],"sentiment":"positive","sentiment_score":0.35842393926884,"num_words":38,"start":289.06,"end":319.83},{"sentences":[{"text":"Okay.","start":319.88998,"end":320.21,"sentiment":"neutral","sentiment_score":0.07489772140979767},{"text":"Perfect.","start":320.21,"end":320.71,"sentiment":"positive","sentiment_score":0.6145004034042358},{"text":"Yep.","start":326.305,"end":326.805,"sentiment":"neutral","sentiment_score":0.13642990589141846},{"text":"Obviously, that's to do with the the ongoing war there.","start":343.59998,"end":347.085,"sentiment":"neutral","sentiment_score":-0.19378053694963454},{"text":"And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring.","start":347.245,"end":358.125,"sentiment":"neutral","sentiment_score":-0.16913639819797346}],"sentiment":"neutral","sentiment_score":-0.1460130825004679,"num_words":47,"start":319.88998,"end":358.125},{"sentences":[{"text":"And then, obviously, inflation as a whole will probably go up a little bit.","start":358.125,"end":361.42,"sentiment":"negative","sentiment_score":-0.34120896458625793},{"text":"Cost of goods and everything will go up a little bit.","start":361.42,"end":363.42,"sentiment":"negative","sentiment_score":-0.34450000389055774},{"text":"And then that's where I was sort of talking about that three to month the three to six month period where unless things sort of resolve, there's probably still be a little bit stagnant in the markets and what is happening moving forward.","start":363.42,"end":372.88,"sentiment":"neutral","sentiment_score":-0.28389249412819395},{"text":"Yeah.","start":383.025,"end":383.345,"sentiment":"neutral","sentiment_score":-0.03486824780702591},{"text":"It does.","start":383.345,"end":384.005,"sentiment":"neutral","sentiment_score":-0.041474965400993824}],"sentiment":"neutral","sentiment_score":-0.29424818272007186,"num_words":71,"start":358.125,"end":384.005},{"sentences":[{"text":"Yeah.","start":385.36,"end":385.44,"sentiment":"neutral","sentiment_score":-0.028230907395482063},{"text":"That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves.","start":385.44,"end":393.62,"sentiment":"neutral","sentiment_score":-0.10378114766243732},{"text":"That's not really sort of market.","start":393.68,"end":395.28,"sentiment":"neutral","sentiment_score":-0.19736915081739426},{"text":"So I can't really put my hat in the ring to say what is gonna happen or won't happen.","start":395.28,"end":399.12,"sentiment":"neutral","sentiment_score":-0.16801447735020988},{"text":"But, yeah, you're right.","start":399.12,"end":400.125,"sentiment":"neutral","sentiment_score":0.1066167401149869}],"sentiment":"neutral","sentiment_score":-0.1175084411802273,"num_words":63,"start":385.36,"end":400.125},{"sentences":[{"text":"Those few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open.","start":400.125,"end":406.94498,"sentiment":"neutral","sentiment_score":-0.0684651656076312},{"text":"And now it's down to the two.","start":417.18,"end":418.80002,"sentiment":"neutral","sentiment_score":0.010166372771241836},{"text":"Yeah.","start":419.18,"end":419.68,"sentiment":"neutral","sentiment_score":0.11701755225658415},{"text":"In terms of, like, fuel reserves, yeah, we did have one of the yeah.","start":440.41,"end":451.78497,"sentiment":"neutral","sentiment_score":0.002961522766521999},{"text":"You are right.","start":451.78497,"end":452.685,"sentiment":"neutral","sentiment_score":0.03256120719015598}],"sentiment":"neutral","sentiment_score":-0.023155026893234915,"num_words":45,"start":400.125,"end":452.685},{"sentences":[{"text":"They did have the the last few reserves.","start":452.905,"end":454.745,"sentiment":"neutral","sentiment_score":-0.05971183953806758},{"text":"But as I said, that's a more of a political thing and their their decisions to how they run the country.","start":454.745,"end":460.34497,"sentiment":"neutral","sentiment_score":-0.2172741907693091},{"text":"So you could talk all day about how how poorly they've sort of run things.","start":460.34497,"end":464.44998,"sentiment":"neutral","sentiment_score":-0.3026900519927343},{"text":"But yeah.","start":464.44998,"end":465.27,"sentiment":"neutral","sentiment_score":-0.14020100235939026},{"text":"It's just, yeah, one of those unfortunate things.","start":472.61,"end":474.61,"sentiment":"neutral","sentiment_score":-0.32630202174186707}],"sentiment":"neutral","sentiment_score":-0.23095595705564376,"num_words":54,"start":452.905,"end":474.61},{"sentences":[{"text":"We've just got to live with the consequences of their decisions.","start":474.61,"end":477.385,"sentiment":"negative","sentiment_score":-0.3456631058996374},{"text":"But in saying that, do you have any questions else in regards to that document, though, Andrew?","start":478.08502,"end":482.42502,"sentiment":"neutral","sentiment_score":-0.013007101821987069},{"text":"Yep.","start":492.9,"end":493.38,"sentiment":"neutral","sentiment_score":-0.11763056367635728},{"text":"That's that's good to hear.","start":493.38,"end":494.75998,"sentiment":"neutral","sentiment_score":-0.33059086799621584},{"text":"Yep.","start":496.5,"end":497.0,"sentiment":"neutral","sentiment_score":-0.030200054869055748}],"sentiment":"neutral","sentiment_score":-0.1664057101256081,"num_words":35,"start":474.61,"end":497.0},{"sentences":[{"text":"Yep.","start":497.06,"end":497.56,"sentiment":"neutral","sentiment_score":-0.021429017186164856},{"text":"No.","start":499.475,"end":499.715,"sentiment":"neutral","sentiment_score":0.02582858130335808},{"text":"That's good.","start":499.715,"end":500.195,"sentiment":"neutral","sentiment_score":0.2388518750667572},{"text":"As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well.","start":500.195,"end":510.915,"sentiment":"neutral","sentiment_score":0.2749083547488503},{"text":"That'll be good.","start":510.915,"end":511.8,"sentiment":"positive","sentiment_score":0.4645434617996216}],"sentiment":"neutral","sentiment_score":0.27399090600182424,"num_words":53,"start":497.06,"end":511.8},{"sentences":[{"text":"Yeah.","start":518.36,"end":518.86,"sentiment":"neutral","sentiment_score":0.248404860496521},{"text":"So hopefully, yeah, that budgeting goes well and you're able to save up for that.","start":518.92,"end":522.44,"sentiment":"positive","sentiment_score":0.39511208136876425},{"text":"And then hopefully, the fuel prices have come down by then.","start":522.44,"end":524.985,"sentiment":"neutral","sentiment_score":0.2333366261287169},{"text":"Yeah.","start":528.02496,"end":528.52496,"sentiment":"neutral","sentiment_score":0.1262851357460022},{"text":"Exactly.","start":528.665,"end":529.165,"sentiment":"neutral","sentiment_score":0.1558685004711151}],"sentiment":"neutral","sentiment_score":0.3111704346434823,"num_words":29,"start":518.36,"end":529.165},{"sentences":[{"text":"Alright, Andrew.","start":529.785,"end":530.58496,"sentiment":"neutral","sentiment_score":0.2158471867442131},{"text":"Well, I'll leave that with you then.","start":530.58496,"end":532.265,"sentiment":"neutral","sentiment_score":0.24434442605291093},{"text":"If you do have any questions, shoot us an email though in regards to anything else.","start":532.265,"end":536.265,"sentiment":"neutral","sentiment_score":0.17241804767400026},{"text":"Otherwise, I'm sure we'll be talking in the future.","start":536.265,"end":538.685,"sentiment":"neutral","sentiment_score":0.1983632892370224},{"text":"Too easy, Andrew.","start":541.31494,"end":542.035,"sentiment":"neutral","sentiment_score":0.018671808143456776}],"sentiment":"neutral","sentiment_score":0.1822183553028751,"num_words":37,"start":529.785,"end":542.035},{"sentences":[{"text":"Enjoy the rest of the afternoon.","start":542.035,"end":543.1749,"sentiment":"positive","sentiment_score":0.6298135419686636},{"text":"Thanks, man.","start":544.6749,"end":545.2349,"sentiment":"positive","sentiment_score":0.4836796820163727},{"text":"Bye.","start":545.2349,"end":545.7349,"sentiment":"positive","sentiment_score":0.384004682302475}],"sentiment":"positive","sentiment_score":0.570027255349689,"num_words":9,"start":542.035,"end":545.7349}]}}]},{"alternatives":[{"transcript":"Hi. How are you going? I thought I I tried ringing a bank around, but I think now it's back away. Yeah. All good. Yes. That's what do you mean the password is this? Oh, yeah. Well, it's Ariana. Hey. Not sorry. The car's gone fast. That's what I'm saying. That's all. Can you hear it all? I did have work here. I reckon I I just wanna go through what you said. Japan and Europe. What do you say? The top top three fifty and whatever it is in New York City? Yeah. Well, at the moment, I'm just firing it at the same time with all this when there's no deal no diesel, no fuel, and all that kind of thing. I wanna try I wanna try what you said. Yeah. We'll give it a go. I haven't give it a go for twelve months and see if it happen have that have a go as something. You know? And we'll see. Okay. Yeah. Yeah. Well Oh, well, yeah. We'll keep it going for a couple of years and see how, you know, everything goes. Right? Right. Good. No. So how many did you say I'll go I'll select the I saw the documents. Okay. I can try, but you know how to do so. It's funny. It's not it's not easy with with your finger. Yeah. Okay. I'll give you that. Say hello. You say I've got the Toyota boy? Oh, sign it? So what are we doing? Yes. Okay. Well, is it alright if you can send me again? Because I'm how to use my emails. Alright? And I think I've got about four hundred and something eight hours, and I'm just like, I'm not going through more. I swear. You know what I mean? So it's like Yeah. I got it. Yeah. I got it. Yeah. But I'll do it on the weekend, later and send it to you. But yeah. Do you know anything that that is the fuel and those petrol thing or or not? Yeah. So I heard something about apparently, Australia's only got ten days worth of diesel or petrol left. And then what's gonna happen? Yeah. Do you know did you know in 1979, Australia had eight oil refinery? Australia was the biggest Australia Australia was the biggest in the world. Alright? And then what happened? Hey. What? And they're like, apparently, we have the worst country in the world that is now because 39% all of them don't have to worry about it, buddy. It's only like 10% in the world, apparently. Relay. Relay on on petrol. Relay on imported imported petrol or diesel, whatever you wanna call Yeah. No. Yeah. It's getting it's I'll be debt to getting lower, but I'll never get a credit card again. You know that. So excuse me. That's that. Yeah. Yeah. I have to have a car within the ear too, so we'll see how that goes. Oh, and I'd say, hey. Okay. Alright. Thanks for the call. No. You too. Alright. 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How are you going? I thought I I tried ringing a bank around, but I think now it's back away. Yeah. All good.\n\nYes. That's what do you mean the password is this? Oh, yeah. Well, it's Ariana. Hey.\n\nNot sorry. The car's gone fast. That's what I'm saying. That's all. Can you hear it all?\n\nI did have work here. I reckon I I just wanna go through what you said. Japan and Europe. What do you say? The top top three fifty and whatever it is in New York City?\n\nYeah. Well, at the moment, I'm just firing it at the same time with all this when there's no deal no diesel, no fuel, and all that kind of thing. I wanna try I wanna try what you said. Yeah. We'll give it a go.\n\nI haven't give it a go for twelve months and see if it happen have that have a go as something. You know? And we'll see. Okay. Yeah.\n\nYeah. Well Oh, well, yeah. We'll keep it going for a couple of years and see how, you know, everything goes. Right? Right.\n\nGood. No. So how many did you say I'll go I'll select the I saw the documents. Okay. I can try, but you know how to do so.\n\nIt's funny. It's not it's not easy with with your finger. Yeah. Okay. I'll give you that.\n\nSay hello. You say I've got the Toyota boy? Oh, sign it? So what are we doing? Yes.\n\nOkay. Well, is it alright if you can send me again? Because I'm how to use my emails. Alright? And I think I've got about four hundred and something eight hours, and I'm just like, I'm not going through more.\n\nI swear. You know what I mean? So it's like Yeah. I got it. Yeah.\n\nI got it. Yeah. But I'll do it on the weekend, later and send it to you. But yeah. Do you know anything that that is the fuel and those petrol thing or or not?\n\nYeah. So I heard something about apparently, Australia's only got ten days worth of diesel or petrol left. And then what's gonna happen? Yeah. Do you know did you know in 1979, Australia had eight oil refinery?\n\nAustralia was the biggest Australia Australia was the biggest in the world. Alright? And then what happened? Hey. What?\n\nAnd they're like, apparently, we have the worst country in the world that is now because 39% all of them don't have to worry about it, buddy. It's only like 10% in the world, apparently. Relay. Relay on on petrol. Relay on imported imported petrol or diesel, whatever you wanna call Yeah.\n\nNo. Yeah. It's getting it's I'll be debt to getting lower, but I'll never get a credit card again. You know that. So excuse me.\n\nThat's that. Yeah. Yeah. I have to have a car within the ear too, so we'll see how that goes. Oh, and I'd say, hey.\n\nOkay. Alright. Thanks for the call. No. You too.\n\nAlright. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.18247047066688535},{"text":"How are you going?","start":2.0,"end":2.82,"sentiment":"neutral","sentiment_score":0.24026792123913765},{"text":"I thought I I tried ringing a bank around, but I think now it's back away.","start":5.7599998,"end":10.0199995,"sentiment":"neutral","sentiment_score":-0.1749114328995347},{"text":"Yeah.","start":25.055,"end":25.295,"sentiment":"neutral","sentiment_score":0.22885984182357788},{"text":"All good.","start":25.295,"end":25.695,"sentiment":"positive","sentiment_score":0.3705286234617233}],"sentiment":"neutral","sentiment_score":-0.028546820084253948,"num_words":24,"start":1.76,"end":25.695},{"sentences":[{"text":"Yes.","start":25.695,"end":26.195,"sentiment":"neutral","sentiment_score":0.1730075478553772},{"text":"That's what do you mean the password is 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all.","start":60.99,"end":61.73,"sentiment":"neutral","sentiment_score":-0.10027369111776352},{"text":"Can you hear it all?","start":62.35,"end":63.41,"sentiment":"neutral","sentiment_score":-0.06798259690403938}],"sentiment":"neutral","sentiment_score":-0.1716890039251131,"num_words":17,"start":58.11,"end":63.41},{"sentences":[{"text":"I did have work here.","start":72.395,"end":73.695,"sentiment":"neutral","sentiment_score":0.01560964472591877},{"text":"I reckon I I just wanna go through what you said.","start":74.075,"end":76.975,"sentiment":"neutral","sentiment_score":0.030430653217163952},{"text":"Japan and Europe.","start":77.515,"end":79.05499,"sentiment":"neutral","sentiment_score":0.0018957145512104034},{"text":"What do you say?","start":81.034996,"end":81.674995,"sentiment":"neutral","sentiment_score":0.0015680224169045687},{"text":"The top top three fifty and whatever it is in New York City?","start":81.674995,"end":87.52,"sentiment":"neutral","sentiment_score":0.021671318520720188}],"sentiment":"neutral","sentiment_score":0.01962421619747248,"num_words":36,"start":72.395,"end":87.52},{"sentences":[{"text":"Yeah.","start":93.9,"end":94.4,"sentiment":"neutral","sentiment_score":0.043031733483076096},{"text":"Well, at the moment, I'm just firing it at the same time with all this when there's no deal no diesel, no fuel, and all that kind of thing.","start":102.534996,"end":110.795,"sentiment":"neutral","sentiment_score":-0.07899120835394695},{"text":"I wanna try I wanna try what you said.","start":132.155,"end":133.91501,"sentiment":"neutral","sentiment_score":0.27407855292161304},{"text":"Yeah.","start":133.91501,"end":134.41501,"sentiment":"positive","sentiment_score":0.356396347284317},{"text":"We'll give it a go.","start":136.45,"end":137.33,"sentiment":"positive","sentiment_score":0.40271260142326354}],"sentiment":"neutral","sentiment_score":0.05753228937586149,"num_words":45,"start":93.9,"end":137.33},{"sentences":[{"text":"I haven't give it a go for twelve months and see if it happen have that have a go as something.","start":137.33,"end":142.20999,"sentiment":"neutral","sentiment_score":0.09198997169733047},{"text":"You know?","start":142.20999,"end":142.69,"sentiment":"neutral","sentiment_score":0.03656934201717377},{"text":"And we'll see.","start":142.69,"end":144.79,"sentiment":"neutral","sentiment_score":0.06511424606045087},{"text":"Okay.","start":153.58499,"end":153.825,"sentiment":"neutral","sentiment_score":0.08879473805427551},{"text":"Yeah.","start":153.825,"end":154.325,"sentiment":"neutral","sentiment_score":0.07614432275295258}],"sentiment":"neutral","sentiment_score":0.08447178173810244,"num_words":28,"start":137.33,"end":154.325},{"sentences":[{"text":"Yeah.","start":156.065,"end":156.385,"sentiment":"neutral","sentiment_score":0.093069925904274},{"text":"Well Oh, well, yeah.","start":156.385,"end":157.50499,"sentiment":"neutral","sentiment_score":0.18567702174186707},{"text":"We'll keep it going for a couple of years and see how, you know, everything goes.","start":157.50499,"end":162.625,"sentiment":"neutral","sentiment_score":0.19444870064035058},{"text":"Right?","start":162.625,"end":163.08,"sentiment":"neutral","sentiment_score":0.15501095354557037},{"text":"Right.","start":163.56,"end":164.06,"sentiment":"neutral","sentiment_score":0.2346065789461136}],"sentiment":"neutral","sentiment_score":0.18854672850474066,"num_words":23,"start":156.065,"end":164.06},{"sentences":[{"text":"Good.","start":197.61,"end":198.11,"sentiment":"positive","sentiment_score":0.579107403755188},{"text":"No.","start":203.645,"end":203.88501,"sentiment":"neutral","sentiment_score":-0.030184585601091385},{"text":"So how many did you say I'll go I'll select the I saw the documents.","start":203.88501,"end":207.985,"sentiment":"neutral","sentiment_score":0.024303494145472844},{"text":"Okay.","start":216.42,"end":216.92,"sentiment":"neutral","sentiment_score":0.0155696552246809},{"text":"I can try, but you know how to do so.","start":229.46,"end":231.54001,"sentiment":"neutral","sentiment_score":-0.012210146337747575}],"sentiment":"neutral","sentiment_score":0.02881940793512123,"num_words":28,"start":197.61,"end":231.54001},{"sentences":[{"text":"It's funny.","start":231.54001,"end":232.155,"sentiment":"neutral","sentiment_score":-0.13619031757116318},{"text":"It's not it's not easy with with your finger.","start":232.155,"end":234.575,"sentiment":"negative","sentiment_score":-0.3673974739180671},{"text":"Yeah.","start":244.81,"end":244.97,"sentiment":"neutral","sentiment_score":0.05670115351676941},{"text":"Okay.","start":244.97,"end":245.45,"sentiment":"neutral","sentiment_score":0.0844583511352539},{"text":"I'll give you that.","start":245.45,"end":246.34999,"sentiment":"neutral","sentiment_score":0.12623797915875912}],"sentiment":"neutral","sentiment_score":-0.1725203811245806,"num_words":17,"start":231.54001,"end":246.34999},{"sentences":[{"text":"Say hello.","start":246.48999,"end":247.04999,"sentiment":"neutral","sentiment_score":0.13630366325378418},{"text":"You say I've got the Toyota boy?","start":247.04999,"end":251.06999,"sentiment":"neutral","sentiment_score":0.1059689149260521},{"text":"Oh, sign it?","start":251.61,"end":252.67,"sentiment":"neutral","sentiment_score":0.096878116329511},{"text":"So what are we doing?","start":272.36,"end":273.58,"sentiment":"neutral","sentiment_score":0.03357578366994858},{"text":"Yes.","start":280.91998,"end":281.41998,"sentiment":"neutral","sentiment_score":0.1746758371591568}],"sentiment":"neutral","sentiment_score":0.09153215752707587,"num_words":18,"start":246.48999,"end":281.41998},{"sentences":[{"text":"Okay.","start":289.785,"end":290.285,"sentiment":"neutral","sentiment_score":0.14816446602344513},{"text":"Well, is it alright if you can send me again?","start":290.505,"end":292.505,"sentiment":"neutral","sentiment_score":0.11856860071420669},{"text":"Because I'm how to use my emails.","start":292.505,"end":296.445,"sentiment":"neutral","sentiment_score":-0.006834212856899414},{"text":"Alright?","start":296.505,"end":297.005,"sentiment":"neutral","sentiment_score":0.03904850780963898},{"text":"And I think I've got about four hundred and something eight hours, and I'm just like, I'm not going through more.","start":297.145,"end":303.7,"sentiment":"neutral","sentiment_score":-0.11293742238056093}],"sentiment":"neutral","sentiment_score":-0.026165659475373103,"num_words":40,"start":289.785,"end":303.7},{"sentences":[{"text":"I swear.","start":303.7,"end":304.1,"sentiment":"neutral","sentiment_score":-0.07446334511041641},{"text":"You know what I mean?","start":304.1,"end":304.74,"sentiment":"neutral","sentiment_score":-0.033293019607663156},{"text":"So it's like Yeah.","start":304.74,"end":318.625,"sentiment":"neutral","sentiment_score":0.08938286080956459},{"text":"I got it.","start":318.625,"end":319.025,"sentiment":"neutral","sentiment_score":0.2683144211769104},{"text":"Yeah.","start":319.025,"end":319.525,"sentiment":"neutral","sentiment_score":0.17554980516433716}],"sentiment":"neutral","sentiment_score":0.06817551491161188,"num_words":15,"start":303.7,"end":319.525},{"sentences":[{"text":"I got it.","start":319.905,"end":320.305,"sentiment":"positive","sentiment_score":0.4108751714229584},{"text":"Yeah.","start":320.305,"end":320.805,"sentiment":"neutral","sentiment_score":0.28503620624542236},{"text":"But I'll do it on the weekend, later and send it to you.","start":323.26498,"end":329.55,"sentiment":"neutral","sentiment_score":0.16581144699683556},{"text":"But yeah.","start":332.16998,"end":332.91,"sentiment":"neutral","sentiment_score":0.017852555494755507},{"text":"Do you know anything that that is the fuel and those petrol thing or or not?","start":335.77,"end":342.775,"sentiment":"neutral","sentiment_score":-0.034999642288312316}],"sentiment":"neutral","sentiment_score":0.08996918188141925,"num_words":35,"start":319.905,"end":342.775},{"sentences":[{"text":"Yeah.","start":373.715,"end":374.215,"sentiment":"neutral","sentiment_score":-0.03997982293367386},{"text":"So I heard something about apparently, Australia's only got ten days worth of diesel or petrol left.","start":374.595,"end":381.41998,"sentiment":"neutral","sentiment_score":-0.05923848051358672},{"text":"And then what's gonna happen?","start":382.91998,"end":384.13998,"sentiment":"neutral","sentiment_score":-0.044575095549225806},{"text":"Yeah.","start":408.335,"end":408.835,"sentiment":"neutral","sentiment_score":0.03795776516199112},{"text":"Do you know did you know in 1979, Australia had eight oil refinery?","start":410.14,"end":415.84,"sentiment":"neutral","sentiment_score":0.011135058853631983}],"sentiment":"neutral","sentiment_score":-0.02938367403112352,"num_words":37,"start":373.715,"end":415.84},{"sentences":[{"text":"Australia was the biggest Australia Australia was the biggest in the world.","start":417.5,"end":421.84,"sentiment":"neutral","sentiment_score":0.058863544215758644},{"text":"Alright?","start":421.98,"end":422.48,"sentiment":"neutral","sentiment_score":0.07666067779064178},{"text":"And then what happened?","start":422.7,"end":424.14,"sentiment":"neutral","sentiment_score":-0.011474035680294037},{"text":"Hey.","start":424.14,"end":424.64,"sentiment":"neutral","sentiment_score":-0.006509570404887199},{"text":"What?","start":424.86,"end":425.36,"sentiment":"neutral","sentiment_score":-0.05212261527776718}],"sentiment":"neutral","sentiment_score":0.03571025684083763,"num_words":19,"start":417.5,"end":425.36},{"sentences":[{"text":"And they're like, apparently, we have the worst country in the world that is now because 39% all of them don't have to worry about it, buddy.","start":426.435,"end":435.635,"sentiment":"neutral","sentiment_score":0.029169312307473133},{"text":"It's only like 10% in the world, apparently.","start":435.635,"end":437.73502,"sentiment":"neutral","sentiment_score":-0.0524693806655705},{"text":"Relay.","start":442.86002,"end":443.36002,"sentiment":"neutral","sentiment_score":0.0034568896517157555},{"text":"Relay on on petrol.","start":443.42,"end":444.80002,"sentiment":"neutral","sentiment_score":0.00431351235602051},{"text":"Relay on imported imported petrol or diesel, whatever you wanna call Yeah.","start":444.94,"end":472.36,"sentiment":"neutral","sentiment_score":-0.013284201656157771}],"sentiment":"neutral","sentiment_score":0.004406094349598369,"num_words":52,"start":426.435,"end":472.36},{"sentences":[{"text":"No.","start":484.875,"end":485.375,"sentiment":"neutral","sentiment_score":-0.08955192565917969},{"text":"Yeah.","start":487.275,"end":487.595,"sentiment":"neutral","sentiment_score":-0.06912609934806824},{"text":"It's getting it's I'll be debt to getting lower, but I'll never get a credit card again.","start":487.595,"end":495.115,"sentiment":"neutral","sentiment_score":-0.17835708400782416},{"text":"You know that.","start":495.115,"end":496.01498,"sentiment":"neutral","sentiment_score":-0.08641580740610759},{"text":"So excuse me.","start":496.235,"end":497.435,"sentiment":"neutral","sentiment_score":-0.03205901818970839}],"sentiment":"neutral","sentiment_score":-0.14184691719710826,"num_words":25,"start":484.875,"end":497.435},{"sentences":[{"text":"That's that.","start":497.435,"end":498.095,"sentiment":"neutral","sentiment_score":-0.00950537296012044},{"text":"Yeah.","start":512.3,"end":512.8,"sentiment":"neutral","sentiment_score":0.16274234652519226},{"text":"Yeah.","start":514.785,"end":514.945,"sentiment":"neutral","sentiment_score":0.16132548451423645},{"text":"I have to have a car within the ear too, so we'll see how that goes.","start":514.945,"end":518.805,"sentiment":"neutral","sentiment_score":0.11880951607599854},{"text":"Oh, and I'd say, hey.","start":525.985,"end":527.445,"sentiment":"neutral","sentiment_score":0.12128023356199265}],"sentiment":"neutral","sentiment_score":0.11249642040580511,"num_words":25,"start":497.435,"end":527.445},{"sentences":[{"text":"Okay.","start":539.06,"end":539.56,"sentiment":"neutral","sentiment_score":0.22296035289764404},{"text":"Alright.","start":539.78,"end":539.94,"sentiment":"positive","sentiment_score":0.3677902221679687},{"text":"Thanks for the call.","start":539.94,"end":541.0,"sentiment":"positive","sentiment_score":0.5779146328568459},{"text":"No.","start":543.62494,"end":543.865,"sentiment":"neutral","sentiment_score":-0.20419056713581085},{"text":"You too.","start":543.865,"end":544.44495,"sentiment":"neutral","sentiment_score":0.05606178566813469}],"sentiment":"neutral","sentiment_score":0.312260234521495,"num_words":9,"start":539.06,"end":544.44495},{"sentences":[{"text":"Alright.","start":546.69995,"end":546.94995,"sentiment":"neutral","sentiment_score":0.1832064390182495},{"text":"Bye.","start":546.94995,"end":547.19995,"sentiment":"neutral","sentiment_score":-0.09221363812685011}],"sentiment":"neutral","sentiment_score":0.0454964004456997,"num_words":2,"start":546.69995,"end":547.19995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. How are you going?\n\nChannel 0: Good afternoon, Andrew. It's Kyle. How are you today?\n\nChannel 1: I thought I I tried ringing a bank around, but I think now it's back away.\n\nChannel 0: Yeah. I think it was an issue with the the phones. The call dropped out. So after I saw the number, I I called you back there, which is fine. But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew.\n\nIs now still a good time?\n\nChannel 1: Yeah. All good. Yes.\n\nChannel 0: Not a problem. If I could just pass through security, that name, date of birth, and current address, we can get stuck into that one.\n\nChannel 1: That's what do you mean the password is this?\n\nChannel 0: Oh, yeah. Oh, your password. Sorry. Your client password. I forgot\n\nChannel 1: Oh,\n\nChannel 0: you\n\nChannel 1: yeah.\n\nChannel 0: have\n\nChannel 1: Well,\n\nChannel 0: one on file.\n\nChannel 1: it's\n\nChannel 0: Yeah.\n\nChannel 1: Ariana.\n\nChannel 0: Yep. Right. Sorry. Thank you. Now in regards to the advice piece, Andrew, have you had a chance to go through it there?\n\nCan you hear me, Andrew?\n\nChannel 1: Hey. Not sorry. The car's gone fast. That's what I'm saying. That's all.\n\nCan\n\nChannel 0: Okay.\n\nChannel 1: you hear\n\nChannel 0: No.\n\nChannel 1: it all?\n\nChannel 0: Yeah. It was just a bit a crack. I couldn't hear I couldn't hear the response, but that's fine. But did you have a chance to go through that advice piece yet?\n\nChannel 1: I did have work here. I reckon I I just wanna go through what you said. Japan and Europe. What do you say? The top top three fifty and whatever it is in New York City?\n\nChannel 0: Yeah. In terms of, like, the exposure in Europe and Japan, those exchange traded funds?\n\nChannel 1: Yeah.\n\nChannel 0: Yep. And what was your question regarding them, sir?\n\nChannel 1: Well, at the moment, I'm just firing it at the same time with all this when there's no deal no diesel, no fuel, and all that kind of thing.\n\nChannel 0: Yeah. Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio. You don't have to take on the advice.\n\nChannel 1: I wanna try I wanna try what you said. Yeah. We'll give it a go. I haven't give it a go for twelve months and see if it happen have that have a go as something. You know?\n\nAnd we'll see.\n\nChannel 0: Yeah. Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of period.\n\nChannel 1: Okay. Yeah.\n\nChannel 0: Now we see, what was that?\n\nChannel 1: Yeah. Well Oh, well, yeah. We'll keep it going for a couple of years and\n\nChannel 0: Sorry.\n\nChannel 1: see how, you know, everything goes. Right? Right.\n\nChannel 0: Yeah. And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200. And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that. But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed\n\nChannel 1: Good.\n\nChannel 0: yep. Do you have any other questions in regards to that at all?\n\nChannel 1: No. So how many did you say I'll go I'll select the I saw the documents.\n\nChannel 0: Yep. So there's a link in the email that was sent via Odoo, and you just click on the the link and follow the steps to be able to sign that one. And\n\nChannel 1: Okay.\n\nChannel 0: then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name. So you gotta make sure you do draw it the same as, like, what's on your license.\n\nChannel 1: I can try, but you know how to do so. It's funny. It's not it's not easy with with your finger.\n\nChannel 0: Yeah. Like, obviously, as best as you can just in the fact that you just don't do the one where it prefills it with just your name in cursive. It has to be an attempt at your actual signature.\n\nChannel 1: Yeah. Okay. I'll give you that. Say hello. You say I've got the Toyota boy?\n\nOh, sign it?\n\nChannel 0: I'll just see what date is on it. So it was finalized on the February 23. So you got a month from that date. And then if you confirm all your details again, you got another month after that. So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that.\n\nChannel 1: So what are we doing?\n\nChannel 0: As far as the recommendation, Andrew?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. If you are happy with that recommendation, you went ahead and signed that document, then the the change would be implemented. Yes.\n\nChannel 1: Okay. Well, is it alright if you can send me again? Because I'm how to use my emails. Alright? And I think I've got about four hundred and something eight hours, and I'm just like, I'm not going through more.\n\nI swear. You know what I mean? So it's like\n\nChannel 0: Yeah. That's perfectly fine. I'll get that re resent to you there. So that one should show up at the top of your inbox there, Andrew, for you to be able to review\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: I got\n\nChannel 0: sign\n\nChannel 1: it. Yeah.\n\nChannel 0: that again. Okay.\n\nChannel 1: I got\n\nChannel 0: Perfect.\n\nChannel 1: it. Yeah. But I'll do it on the weekend,\n\nChannel 0: Yep.\n\nChannel 1: later and send it to you. But yeah. Do you know anything that that is the fuel and those petrol thing or or not?\n\nChannel 0: Obviously, that's to do with the the ongoing war there. And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring. And then, obviously, inflation as a whole will probably go up a little bit. Cost of goods and everything will go up a little bit. And then that's where I was sort of talking about that three to month the three to six month period where unless things sort of resolve, there's probably still be a little bit stagnant in the markets and what is happening moving forward.\n\nChannel 1: Yeah. So I heard something about apparently, Australia's only got ten days worth of diesel or petrol left. And\n\nChannel 0: Yeah.\n\nChannel 1: then what's\n\nChannel 0: It\n\nChannel 1: gonna\n\nChannel 0: does.\n\nChannel 1: happen?\n\nChannel 0: Yeah. That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves. That's not really sort of market. So I can't really put my hat in the ring to say what is gonna happen or won't happen. But, yeah, you're right.\n\nThose few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open.\n\nChannel 1: Yeah. Do you know did you know in 1979, Australia had eight oil refinery?\n\nChannel 0: And now\n\nChannel 1: Australia\n\nChannel 0: it's down\n\nChannel 1: was the\n\nChannel 0: to\n\nChannel 1: biggest\n\nChannel 0: the two. Yeah.\n\nChannel 1: Australia Australia was the biggest in the world. Alright? And then what happened? Hey. What?\n\nAnd they're like, apparently, we have the worst country in the world that is now because 39% all of them don't have to worry about it, buddy. It's only like 10% in the world, apparently.\n\nChannel 0: In terms of, like, fuel reserves, yeah, we did\n\nChannel 1: Relay.\n\nChannel 0: have\n\nChannel 1: Relay\n\nChannel 0: one of\n\nChannel 1: on\n\nChannel 0: the\n\nChannel 1: on petrol. Relay on imported imported petrol or diesel, whatever you wanna call\n\nChannel 0: yeah. You are right. They did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things.\n\nBut yeah.\n\nChannel 1: Yeah.\n\nChannel 0: It's just, yeah, one of those unfortunate things. We've just got to live with the consequences of their decisions. But in saying that, do you have any questions else in regards to that document, though, Andrew?\n\nChannel 1: No. Yeah. It's getting it's I'll be debt to getting lower, but\n\nChannel 0: Yep. That's\n\nChannel 1: I'll\n\nChannel 0: that's\n\nChannel 1: never\n\nChannel 0: good\n\nChannel 1: get\n\nChannel 0: to\n\nChannel 1: a\n\nChannel 0: hear.\n\nChannel 1: credit card again. You know that. So\n\nChannel 0: Yep.\n\nChannel 1: excuse\n\nChannel 0: Yep.\n\nChannel 1: me. That's that.\n\nChannel 0: No. That's good. As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well. That'll be good.\n\nChannel 1: Yeah. Yeah. I have to have a car within the ear too, so we'll see how that goes.\n\nChannel 0: Yeah. So hopefully, yeah, that budgeting goes well and you're able to save up for that. And then hopefully, the fuel prices have come down by then.\n\nChannel 1: Oh, and I'd say, hey.\n\nChannel 0: Yeah. Exactly. Alright, Andrew. Well, I'll leave that with you then. If you do have any questions, shoot us an email though in regards to anything else.\n\nOtherwise, I'm sure we'll be talking in the future.\n\nChannel 1: Okay. Alright. Thanks for the call.\n\nChannel 0: Too easy, Andrew. Enjoy the rest of the afternoon.\n\nChannel 1: No. You too.\n\nChannel 0: Thanks, man. Bye.\n\nChannel 1: Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.18247047066688535},{"text":"How are you going?","start":2.0,"end":2.82,"sentiment":"neutral","sentiment_score":0.24026792123913765}],"sentiment":"neutral","sentiment_score":0.2287084311246872,"channel":1,"num_words":5,"start":1.76,"end":2.82},{"sentences":[{"text":"Good afternoon, Andrew.","start":2.8799999,"end":3.76,"sentiment":"positive","sentiment_score":0.4725923140843709},{"text":"It's Kyle.","start":3.76,"end":4.24,"sentiment":"positive","sentiment_score":0.395504355430603},{"text":"How are you today?","start":4.24,"end":5.14,"sentiment":"positive","sentiment_score":0.352185994386673}],"sentiment":"positive","sentiment_score":0.4019477367401123,"channel":0,"num_words":9,"start":2.8799999,"end":5.14},{"sentences":[{"text":"I thought I I tried ringing a bank around, but I think now it's back away.","start":5.7599998,"end":10.0199995,"sentiment":"neutral","sentiment_score":-0.1749114328995347}],"sentiment":"neutral","sentiment_score":-0.1749114328995347,"channel":1,"num_words":16,"start":5.7599998,"end":10.0199995},{"sentences":[{"text":"Yeah.","start":11.12,"end":11.62,"sentiment":"neutral","sentiment_score":-0.12214059382677078},{"text":"I think it was an issue with the the phones.","start":11.92,"end":13.92,"sentiment":"neutral","sentiment_score":-0.22729898542165755},{"text":"The call dropped out.","start":13.92,"end":15.025001,"sentiment":"negative","sentiment_score":-0.34378858655691147},{"text":"So after I saw the number, I I called you back there, which is fine.","start":15.025001,"end":18.405,"sentiment":"neutral","sentiment_score":0.0009573861956596374},{"text":"But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew.","start":19.025002,"end":23.025002,"sentiment":"neutral","sentiment_score":0.12863135298616007}],"sentiment":"neutral","sentiment_score":-0.026774046828552167,"channel":0,"num_words":49,"start":11.12,"end":23.025002},{"sentences":[{"text":"Is now still a good time?","start":23.025002,"end":24.325,"sentiment":"neutral","sentiment_score":0.20603579034407934}],"sentiment":"neutral","sentiment_score":0.20603579034407934,"channel":0,"num_words":6,"start":23.025002,"end":24.325},{"sentences":[{"text":"Yeah.","start":25.055,"end":25.295,"sentiment":"neutral","sentiment_score":0.22885984182357788},{"text":"All good.","start":25.295,"end":25.695,"sentiment":"positive","sentiment_score":0.3705286234617233},{"text":"Yes.","start":25.695,"end":26.195,"sentiment":"neutral","sentiment_score":0.1730075478553772}],"sentiment":"neutral","sentiment_score":0.28573115915060043,"channel":1,"num_words":4,"start":25.055,"end":26.195},{"sentences":[{"text":"Not a problem.","start":26.56,"end":27.039999,"sentiment":"neutral","sentiment_score":0.2077406942844391},{"text":"If I could just pass through security, that name, date of birth, and current address, we can get stuck into that one.","start":27.039999,"end":31.06,"sentiment":"neutral","sentiment_score":0.0974739170209928}],"sentiment":"neutral","sentiment_score":0.11070593029260635,"channel":0,"num_words":25,"start":26.56,"end":31.06},{"sentences":[{"text":"That's what do you mean the password is this?","start":31.48,"end":37.58,"sentiment":"neutral","sentiment_score":0.009068095228738256}],"sentiment":"neutral","sentiment_score":0.009068095228738256,"channel":1,"num_words":9,"start":31.48,"end":37.58},{"sentences":[{"text":"Oh, yeah.","start":38.0,"end":38.239998,"sentiment":"neutral","sentiment_score":5.77559694647789e-6},{"text":"Oh, your 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on 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you.","start":43.625,"end":44.285,"sentiment":"neutral","sentiment_score":0.26310134679079056},{"text":"Now in regards to the advice piece, Andrew, have you had a chance to go through it there?","start":44.825,"end":49.325,"sentiment":"neutral","sentiment_score":0.05607024890681108}],"sentiment":"neutral","sentiment_score":0.07641922407176184,"channel":0,"num_words":23,"start":42.425,"end":49.325},{"sentences":[{"text":"Can you hear me, Andrew?","start":55.96,"end":56.94,"sentiment":"neutral","sentiment_score":-0.013102898932993412}],"sentiment":"neutral","sentiment_score":-0.013102898932993412,"channel":0,"num_words":5,"start":55.96,"end":56.94},{"sentences":[{"text":"Hey.","start":57.79,"end":58.11,"sentiment":"neutral","sentiment_score":-0.03662080317735672},{"text":"Not sorry.","start":58.11,"end":58.59,"sentiment":"neutral","sentiment_score":-0.14356942474842072},{"text":"The car's gone fast.","start":58.59,"end":59.55,"sentiment":"negative","sentiment_score":-0.3518347442150116},{"text":"That's what I'm saying.","start":59.55,"end":60.99,"sentiment":"neutral","sentiment_score":-0.1709437184035778},{"text":"That's all.","start":60.99,"end":61.73,"sentiment":"neutral","sentiment_score":-0.10027369111776352}],"sentiment":"neutral","sentiment_score":-0.20118622195262176,"channel":1,"num_words":13,"start":57.79,"end":61.73},{"sentences":[{"text":"Can","start":62.35,"end":62.510002,"sentiment":"neutral","sentiment_score":-0.04965145140886307}],"sentiment":"neutral","sentiment_score":-0.04965145140886307,"channel":1,"num_words":1,"start":62.35,"end":62.510002},{"sentences":[{"text":"Okay.","start":62.36,"end":62.76,"sentiment":"neutral","sentiment_score":-0.03719061985611915}],"sentiment":"neutral","sentiment_score":-0.03719061985611915,"channel":0,"num_words":1,"start":62.36,"end":62.76},{"sentences":[{"text":"you 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fine.","start":65.72,"end":68.645,"sentiment":"neutral","sentiment_score":-0.17894310741262},{"text":"But did you have a chance to go through that advice piece yet?","start":68.645,"end":71.865,"sentiment":"neutral","sentiment_score":-0.046225742651866034}],"sentiment":"neutral","sentiment_score":-0.1367311553331092,"channel":0,"num_words":32,"start":64.28,"end":71.865},{"sentences":[{"text":"I did have work here.","start":72.395,"end":73.695,"sentiment":"neutral","sentiment_score":0.01560964472591877},{"text":"I reckon I I just wanna go through what you said.","start":74.075,"end":76.975,"sentiment":"neutral","sentiment_score":0.030430653217163952},{"text":"Japan and Europe.","start":77.515,"end":79.05499,"sentiment":"neutral","sentiment_score":0.0018957145512104034},{"text":"What do you say?","start":81.034996,"end":81.674995,"sentiment":"neutral","sentiment_score":0.0015680224169045687},{"text":"The top top three fifty and whatever it is in New York City?","start":81.674995,"end":87.52,"sentiment":"neutral","sentiment_score":0.021671318520720188}],"sentiment":"neutral","sentiment_score":0.01962421619747248,"channel":1,"num_words":36,"start":72.395,"end":87.52},{"sentences":[{"text":"Yeah.","start":88.58,"end":88.74,"sentiment":"neutral","sentiment_score":0.020755451172590256},{"text":"In terms of, like, the exposure in Europe and Japan, those exchange traded funds?","start":88.74,"end":92.68,"sentiment":"neutral","sentiment_score":0.0209461882976549}],"sentiment":"neutral","sentiment_score":0.02093347248931726,"channel":0,"num_words":15,"start":88.58,"end":92.68},{"sentences":[{"text":"Yeah.","start":93.9,"end":94.4,"sentiment":"neutral","sentiment_score":0.043031733483076096}],"sentiment":"neutral","sentiment_score":0.043031733483076096,"channel":1,"num_words":1,"start":93.9,"end":94.4},{"sentences":[{"text":"Yep.","start":94.915,"end":95.415,"sentiment":"neutral","sentiment_score":0.03609266132116318},{"text":"And what was your 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know?","start":142.20999,"end":142.69,"sentiment":"neutral","sentiment_score":0.03656934201717377}],"sentiment":"neutral","sentiment_score":0.18004195843088,"channel":1,"num_words":38,"start":132.155,"end":142.69},{"sentences":[{"text":"And we'll see.","start":142.69,"end":144.79,"sentiment":"neutral","sentiment_score":0.06511424606045087}],"sentiment":"neutral","sentiment_score":0.06511424606045087,"channel":1,"num_words":3,"start":142.69,"end":144.79},{"sentences":[{"text":"Yeah.","start":145.545,"end":145.94499,"sentiment":"neutral","sentiment_score":0.15796902775764465},{"text":"Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of 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goes.","start":159.105,"end":162.625,"sentiment":"neutral","sentiment_score":0.08278800174593925},{"text":"Right?","start":162.625,"end":163.08,"sentiment":"neutral","sentiment_score":0.15501095354557037},{"text":"Right.","start":163.56,"end":164.06,"sentiment":"neutral","sentiment_score":0.2346065789461136}],"sentiment":"neutral","sentiment_score":0.11079319287091494,"channel":1,"num_words":8,"start":159.105,"end":164.06},{"sentences":[{"text":"Yeah.","start":163.82,"end":164.3,"sentiment":"neutral","sentiment_score":0.243449866771698},{"text":"And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200.","start":164.3,"end":178.765,"sentiment":"neutral","sentiment_score":0.2688803335894709},{"text":"And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that.","start":178.905,"end":189.48999,"sentiment":"positive","sentiment_score":0.33519299748616344},{"text":"But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed","start":189.48999,"end":195.98999,"sentiment":"positive","sentiment_score":0.5977486981586977}],"sentiment":"positive","sentiment_score":0.3595828099383248,"channel":0,"num_words":108,"start":163.82,"end":195.98999},{"sentences":[{"text":"Good.","start":197.61,"end":198.11,"sentiment":"positive","sentiment_score":0.579107403755188}],"sentiment":"positive","sentiment_score":0.579107403755188,"channel":1,"num_words":1,"start":197.61,"end":198.11},{"sentences":[{"text":"yep.","start":199.325,"end":199.645,"sentiment":"neutral","sentiment_score":0.26599082350730896},{"text":"Do you have any other questions in regards to that at 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just your name in cursive.","start":235.33,"end":241.49,"sentiment":"neutral","sentiment_score":-0.05631574881928308},{"text":"It has to be an attempt at your actual signature.","start":241.49,"end":243.67,"sentiment":"neutral","sentiment_score":-0.12086364775896072}],"sentiment":"neutral","sentiment_score":-0.07443113032823954,"channel":0,"num_words":39,"start":235.01,"end":243.67},{"sentences":[{"text":"Yeah.","start":244.81,"end":244.97,"sentiment":"neutral","sentiment_score":0.05670115351676941},{"text":"Okay.","start":244.97,"end":245.45,"sentiment":"neutral","sentiment_score":0.0844583511352539},{"text":"I'll give you that.","start":245.45,"end":246.34999,"sentiment":"neutral","sentiment_score":0.12623797915875912},{"text":"Say hello.","start":246.48999,"end":247.04999,"sentiment":"neutral","sentiment_score":0.13630366325378418},{"text":"You say I've got the Toyota 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weekend,","start":323.26498,"end":325.685,"sentiment":"neutral","sentiment_score":0.17557046243122645}],"sentiment":"neutral","sentiment_score":0.21847662660810682,"channel":1,"num_words":9,"start":320.22498,"end":325.685},{"sentences":[{"text":"Yep.","start":326.305,"end":326.805,"sentiment":"neutral","sentiment_score":0.13642990589141846}],"sentiment":"neutral","sentiment_score":0.13642990589141846,"channel":0,"num_words":1,"start":326.305,"end":326.805},{"sentences":[{"text":"later and send it to you.","start":326.97,"end":329.55,"sentiment":"neutral","sentiment_score":0.15442592899004617},{"text":"But yeah.","start":332.16998,"end":332.91,"sentiment":"neutral","sentiment_score":0.017852555494755507},{"text":"Do you know anything that that is the fuel and those petrol thing or or 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decisions.","start":474.61,"end":477.385,"sentiment":"negative","sentiment_score":-0.3456631058996374},{"text":"But in saying that, do you have any questions else in regards to that document, though, Andrew?","start":478.08502,"end":482.42502,"sentiment":"neutral","sentiment_score":-0.013007101821987069}],"sentiment":"neutral","sentiment_score":-0.18427308527235356,"channel":0,"num_words":36,"start":472.61,"end":482.42502},{"sentences":[{"text":"No.","start":484.875,"end":485.375,"sentiment":"neutral","sentiment_score":-0.08955192565917969},{"text":"Yeah.","start":487.275,"end":487.595,"sentiment":"neutral","sentiment_score":-0.06912609934806824},{"text":"It's getting it's I'll be debt to getting lower, but","start":487.595,"end":491.53497,"sentiment":"neutral","sentiment_score":-0.12494414672255516}],"sentiment":"neutral","sentiment_score":-0.11734329101939996,"channel":1,"num_words":12,"start":484.875,"end":491.53497},{"sentences":[{"text":"Yep.","start":492.9,"end":493.38,"sentiment":"neutral","sentiment_score":-0.11763056367635728},{"text":"That's","start":493.38,"end":493.69998,"sentiment":"neutral","sentiment_score":-0.26391464471817017}],"sentiment":"neutral","sentiment_score":-0.19077260419726372,"channel":0,"num_words":2,"start":492.9,"end":493.69998},{"sentences":[{"text":"I'll","start":493.595,"end":493.75497,"sentiment":"neutral","sentiment_score":-0.2954368591308594}],"sentiment":"neutral","sentiment_score":-0.2954368591308594,"channel":1,"num_words":1,"start":493.595,"end":493.75497},{"sentences":[{"text":"that's","start":493.69998,"end":493.86,"sentiment":"negative","sentiment_score":-0.35091930627822876}],"sentiment":"negative","sentiment_score":-0.35091930627822876,"channel":0,"num_words":1,"start":493.69998,"end":493.86},{"sentences":[{"text":"never","start":493.75497,"end":493.995,"sentiment":"negative","sentiment_score":-0.3888348639011383}],"sentiment":"negative","sentiment_score":-0.3888348639011383,"channel":1,"num_words":1,"start":493.75497,"end":493.995},{"sentences":[{"text":"good","start":493.86,"end":494.1,"sentiment":"negative","sentiment_score":-0.3931555151939392}],"sentiment":"negative","sentiment_score":-0.3931555151939392,"channel":0,"num_words":1,"start":493.86,"end":494.1},{"sentences":[{"text":"get","start":493.995,"end":494.235,"sentiment":"negative","sentiment_score":-0.4029179811477661}],"sentiment":"negative","sentiment_score":-0.4029179811477661,"channel":1,"num_words":1,"start":493.995,"end":494.235},{"sentences":[{"text":"to","start":494.1,"end":494.25998,"sentiment":"negative","sentiment_score":-0.3410179913043976}],"sentiment":"negative","sentiment_score":-0.3410179913043976,"channel":0,"num_words":1,"start":494.1,"end":494.25998},{"sentences":[{"text":"a","start":494.235,"end":494.315,"sentiment":"neutral","sentiment_score":-0.3008474111557007}],"sentiment":"neutral","sentiment_score":-0.3008474111557007,"channel":1,"num_words":1,"start":494.235,"end":494.315},{"sentences":[{"text":"hear.","start":494.25998,"end":494.75998,"sentiment":"neutral","sentiment_score":-0.3039468824863434}],"sentiment":"neutral","sentiment_score":-0.3039468824863434,"channel":0,"num_words":1,"start":494.25998,"end":494.75998},{"sentences":[{"text":"credit card again.","start":494.315,"end":495.115,"sentiment":"neutral","sentiment_score":-0.13153061519066492},{"text":"You know that.","start":495.115,"end":496.01498,"sentiment":"neutral","sentiment_score":-0.08641580740610759},{"text":"So","start":496.235,"end":496.735,"sentiment":"neutral","sentiment_score":-0.03253667801618576}],"sentiment":"neutral","sentiment_score":-0.09805370654378619,"channel":1,"num_words":7,"start":494.315,"end":496.735},{"sentences":[{"text":"Yep.","start":496.5,"end":497.0,"sentiment":"neutral","sentiment_score":-0.030200054869055748}],"sentiment":"neutral","sentiment_score":-0.030200054869055748,"channel":0,"num_words":1,"start":496.5,"end":497.0},{"sentences":[{"text":"excuse","start":497.03497,"end":497.275,"sentiment":"neutral","sentiment_score":-0.04655718430876732}],"sentiment":"neutral","sentiment_score":-0.04655718430876732,"channel":1,"num_words":1,"start":497.03497,"end":497.275},{"sentences":[{"text":"Yep.","start":497.06,"end":497.56,"sentiment":"neutral","sentiment_score":-0.021429017186164856}],"sentiment":"neutral","sentiment_score":-0.021429017186164856,"channel":0,"num_words":1,"start":497.06,"end":497.56},{"sentences":[{"text":"me.","start":497.275,"end":497.435,"sentiment":"neutral","sentiment_score":-0.017083192244172096},{"text":"That's that.","start":497.435,"end":498.095,"sentiment":"neutral","sentiment_score":-0.00950537296012044}],"sentiment":"neutral","sentiment_score":-0.012031312721470991,"channel":1,"num_words":3,"start":497.275,"end":498.095},{"sentences":[{"text":"No.","start":499.475,"end":499.715,"sentiment":"neutral","sentiment_score":0.02582858130335808},{"text":"That's good.","start":499.715,"end":500.195,"sentiment":"neutral","sentiment_score":0.2388518750667572},{"text":"As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well.","start":500.195,"end":510.915,"sentiment":"neutral","sentiment_score":0.2749083547488503},{"text":"That'll be good.","start":510.915,"end":511.8,"sentiment":"positive","sentiment_score":0.4645434617996216}],"sentiment":"neutral","sentiment_score":0.27967205837082404,"channel":0,"num_words":52,"start":499.475,"end":511.8},{"sentences":[{"text":"Yeah.","start":512.3,"end":512.8,"sentiment":"neutral","sentiment_score":0.16274234652519226},{"text":"Yeah.","start":514.785,"end":514.945,"sentiment":"neutral","sentiment_score":0.16132548451423645},{"text":"I have to have a car within the ear too, so we'll see how that goes.","start":514.945,"end":518.805,"sentiment":"neutral","sentiment_score":0.11880951607599854}],"sentiment":"neutral","sentiment_score":0.1236122271253003,"channel":1,"num_words":18,"start":512.3,"end":518.805},{"sentences":[{"text":"Yeah.","start":518.36,"end":518.86,"sentiment":"neutral","sentiment_score":0.248404860496521},{"text":"So hopefully, yeah, that budgeting goes well and you're able to save up for that.","start":518.92,"end":522.44,"sentiment":"positive","sentiment_score":0.39511208136876425},{"text":"And then hopefully, the fuel prices have come down by then.","start":522.44,"end":524.985,"sentiment":"neutral","sentiment_score":0.2333366261287169}],"sentiment":"neutral","sentiment_score":0.3237699617942174,"channel":0,"num_words":27,"start":518.36,"end":524.985},{"sentences":[{"text":"Oh, and I'd say, hey.","start":525.985,"end":527.445,"sentiment":"neutral","sentiment_score":0.12128023356199265}],"sentiment":"neutral","sentiment_score":0.12128023356199265,"channel":1,"num_words":5,"start":525.985,"end":527.445},{"sentences":[{"text":"Yeah.","start":528.02496,"end":528.52496,"sentiment":"neutral","sentiment_score":0.1262851357460022},{"text":"Exactly.","start":528.665,"end":529.165,"sentiment":"neutral","sentiment_score":0.1558685004711151},{"text":"Alright, Andrew.","start":529.785,"end":530.58496,"sentiment":"neutral","sentiment_score":0.2158471867442131},{"text":"Well, I'll leave that with you then.","start":530.58496,"end":532.265,"sentiment":"neutral","sentiment_score":0.24434442605291093},{"text":"If you do have any questions, shoot us an email though in regards to anything else.","start":532.265,"end":536.265,"sentiment":"neutral","sentiment_score":0.17241804767400026}],"sentiment":"neutral","sentiment_score":0.19196102795777498,"channel":0,"num_words":27,"start":528.02496,"end":536.265},{"sentences":[{"text":"Otherwise, I'm sure we'll be talking in the future.","start":536.265,"end":538.685,"sentiment":"neutral","sentiment_score":0.1983632892370224}],"sentiment":"neutral","sentiment_score":0.1983632892370224,"channel":0,"num_words":9,"start":536.265,"end":538.685},{"sentences":[{"text":"Okay.","start":539.06,"end":539.56,"sentiment":"neutral","sentiment_score":0.22296035289764404},{"text":"Alright.","start":539.78,"end":539.94,"sentiment":"positive","sentiment_score":0.3677902221679687},{"text":"Thanks for the call.","start":539.94,"end":541.0,"sentiment":"positive","sentiment_score":0.5779146328568459}],"sentiment":"positive","sentiment_score":0.483734851082166,"channel":1,"num_words":6,"start":539.06,"end":541.0},{"sentences":[{"text":"Too easy, Andrew.","start":541.31494,"end":542.035,"sentiment":"neutral","sentiment_score":0.018671808143456776},{"text":"Enjoy the rest of the afternoon.","start":542.035,"end":543.1749,"sentiment":"positive","sentiment_score":0.6298135419686636}],"sentiment":"positive","sentiment_score":0.42609963069359463,"channel":0,"num_words":9,"start":541.31494,"end":543.1749},{"sentences":[{"text":"No.","start":543.62494,"end":543.865,"sentiment":"neutral","sentiment_score":-0.20419056713581085},{"text":"You too.","start":543.865,"end":544.44495,"sentiment":"neutral","sentiment_score":0.05606178566813469}],"sentiment":"neutral","sentiment_score":-0.030688998599847157,"channel":1,"num_words":3,"start":543.62494,"end":544.44495},{"sentences":[{"text":"Thanks, man.","start":544.6749,"end":545.2349,"sentiment":"positive","sentiment_score":0.4836796820163727},{"text":"Bye.","start":545.2349,"end":545.7349,"sentiment":"positive","sentiment_score":0.384004682302475}],"sentiment":"positive","sentiment_score":0.4504546821117401,"channel":0,"num_words":3,"start":544.6749,"end":545.7349},{"sentences":[{"text":"Alright.","start":546.69995,"end":546.94995,"sentiment":"neutral","sentiment_score":0.1832064390182495},{"text":"Bye.","start":546.94995,"end":547.19995,"sentiment":"neutral","sentiment_score":-0.09221363812685011}],"sentiment":"neutral","sentiment_score":0.0454964004456997,"channel":1,"num_words":2,"start":546.69995,"end":547.19995}]},"summary":{"result":"success","short":"Kyle, a representative, reminds Andrew, a customer, that the call dropped out and schedules a catch-up later in the afternoon. He recommends staying in the current portfolio while not making any changes and explains the process for signing a recommendation. The speakers also discuss the importance of staying the same with a certain portfolio and changing up the exposure to gold, as well as the war in Australia and the possibility of inflation and cost increases. The customer and agent discuss signing a document and sending a request for review, as well as managing the situation with fuel reserves and budgeting for affordability."},"intents":{"segments":[{"text":"But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew. Is now still a good time? Yeah.","start_word":60,"end_word":85,"intents":[{"intent":"Schedule an advice meeting","confidence_score":0.0008232512}]},{"text":"Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio. You don't have to take on the advice. I wanna try I wanna try what you said. Yeah.","start_word":316,"end_word":376,"intents":[{"intent":"Check portfolio status","confidence_score":0.004110687}]},{"text":"then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name. So you gotta make sure you do draw it the same as, like, what's on your license.","start_word":638,"end_word":684,"intents":[{"intent":"Validate signature","confidence_score":0.0012631991}]},{"text":"I'll just see what date is on it. So it was finalized on the February 23. So you got a month from that date. And then if you confirm all your details again, you got another month after that. So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that. So what are we doing?","start_word":762,"end_word":836,"intents":[{"intent":"Confirm details","confidence_score":0.7822208}]},{"text":"Well, is it alright if you can send me again? Because I'm how to use my emails. Alright?","start_word":868,"end_word":885,"intents":[{"intent":"Send document","confidence_score":0.04756924}]},{"text":"So that one should show up at the top of your inbox there, Andrew, for you to be able to review Yeah.","start_word":929,"end_word":950,"intents":[{"intent":"Review document","confidence_score":0.48091996}]},{"text":"Do you know anything that that is the fuel and those petrol thing or or not?","start_word":981,"end_word":996,"intents":[{"intent":"Discuss fuel availability","confidence_score":0.005406456},{"intent":"Discuss economy","confidence_score":0.00037972492},{"intent":"Discuss gas reserves","confidence_score":0.0030342438}]},{"text":"Obviously, that's to do with the the ongoing war there. And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring.","start_word":997,"end_word":1040,"intents":[{"intent":"Discuss war","confidence_score":0.07205008},{"intent":"Discuss war","confidence_score":0.14636448},{"intent":"Discuss war","confidence_score":0.12453738},{"intent":"Explain war","confidence_score":0.0057007927}]},{"text":"That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves.","start_word":1136,"end_word":1168,"intents":[{"intent":"Explain politics","confidence_score":0.0000088309525}]},{"text":"Those few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open. Yeah.","start_word":1198,"end_word":1218,"intents":[{"intent":"Discuss trade routes","confidence_score":0.41190392}]},{"text":"In terms of, like, fuel reserves, yeah, we did Relay. have Relay one of on the on petrol. Relay on imported imported petrol or diesel, whatever you wanna call yeah. You are right. They did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things.","start_word":1294,"end_word":1370,"intents":[{"intent":"Relaying on fuel reserves and political decisions","confidence_score":0.0000013443884}]},{"text":"They did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things. But yeah.","start_word":1327,"end_word":1372,"intents":[{"intent":"Discussing political decisions","confidence_score":0.007753401}]},{"text":"As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well.","start_word":1448,"end_word":1493,"intents":[{"intent":"Giving advice on budgeting","confidence_score":0.00061303575}]},{"text":"Well, I'll leave that with you then. If you do have any questions, shoot us an email though in regards to anything else. Otherwise, I'm sure we'll be talking in the future. Okay.","start_word":1551,"end_word":1583,"intents":[{"intent":"Predicting future discussions","confidence_score":0.00046688685}]}]},"sentiments":{"segments":[{"text":"Hi. How are you going?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.22423870861530304},{"text":"Good afternoon, Andrew. It's Kyle. How are you today?","start_word":5,"end_word":13,"sentiment":"positive","sentiment_score":0.40522998571395874},{"text":"I thought I I tried ringing a bank around, but I think now it's back away. Yeah. I think it was an issue with the the phones.","start_word":14,"end_word":40,"sentiment":"neutral","sentiment_score":-0.188078373670578},{"text":"The call dropped out.","start_word":41,"end_word":44,"sentiment":"negative","sentiment_score":-0.33463966846466064},{"text":"So after I saw the number, I I called you back there, which is fine. But I just scheduled in for a bit of a catch up this afternoon regarding your advice, please, Andrew. Is now still a good time? Yeah.","start_word":45,"end_word":85,"sentiment":"neutral","sentiment_score":0.10325050354003906},{"text":"All good.","start_word":86,"end_word":87,"sentiment":"positive","sentiment_score":0.3579554557800293},{"text":"Yes. Not a problem. If I could just pass through security, that name, date of birth, and current address, we can get stuck into that one. That's what do you mean the password is this? Oh, yeah. Oh, your password. Sorry. Your client password. I forgot Oh, you yeah. have Well, one on file. it's Yeah. Ariana. Yep. Right. Sorry. Thank you. Now in regards to the advice piece, Andrew, have you had a chance to go through it there? Can you hear me, Andrew? Hey. Not sorry.","start_word":88,"end_word":175,"sentiment":"neutral","sentiment_score":0.0466325618326664},{"text":"The car's gone fast.","start_word":176,"end_word":179,"sentiment":"negative","sentiment_score":-0.34562036395072937},{"text":"That's what I'm saying. That's all. Can Okay. you hear No. it all? Yeah. It was just a bit a crack. I couldn't hear I couldn't hear the response, but that's fine. But did you have a chance to go through that advice piece yet? I did have work here. I reckon I I just wanna go through what you said. Japan and Europe. What do you say? The top top three fifty and whatever it is in New York City? Yeah. In terms of, like, the exposure in Europe and Japan, those exchange traded funds? Yeah. Yep. And what was your question regarding them, sir? Well, at the moment, I'm just firing it at the same time with all this when there's no deal no diesel, no fuel, and all that kind of thing. Yeah.","start_word":180,"end_word":315,"sentiment":"neutral","sentiment_score":-0.0562297556658878},{"text":"Obviously, in regards to the recommendation, if you're happy with how your current portfolio is going, Andrew, and you don't wanna make any changes while everything is the way it is, you're more than welcome to sort of stay in the current portfolio.","start_word":316,"end_word":358,"sentiment":"positive","sentiment_score":0.4166715145111084},{"text":"You don't have to take on the advice. I wanna try I wanna try what you said.","start_word":359,"end_word":375,"sentiment":"neutral","sentiment_score":0.25933560729026794},{"text":"Yeah. We'll give it a go.","start_word":376,"end_word":381,"sentiment":"positive","sentiment_score":0.3931896984577179},{"text":"I haven't give it a go for twelve months and see if it happen have that have a go as something. You know? And we'll see. Yeah. Well, so generally within regards to investments inside SIP, you wanna hold them at least here for that that twelve months sort of period. Okay. Yeah. Now we see, what was that? Yeah. Well Oh, well, yeah. We'll keep it going for a couple of years and Sorry. see how, you know, everything goes. Right? Right. Yeah. And then within regards to that recommendation too, a lot of the core of your portfolio is staying the same with that SMP 500 as the the key component there and your exposure in Australia is just changing from the the Raffy to the BetaShares 200. And like I said, in regards to those other investments, like you said, you still have the gold exposure, and then it is just changing up slightly in terms of, like, the other satellite to do hold within that.","start_word":382,"end_word":550,"sentiment":"neutral","sentiment_score":0.202515572309494},{"text":"But you will be moving to the passive approach, which will save you on investment costs moving forward, which is a guaranteed Good.","start_word":551,"end_word":573,"sentiment":"positive","sentiment_score":0.6021820306777954},{"text":"yep. Do you have any other questions in regards to that at all? No. So how many did you say I'll go I'll select the I saw the documents. Yep. So there's a link in the email that was sent via Odoo, and you just click on the the link and follow the steps to be able to sign that one. And Okay. then you just gotta make sure to draw your signature, not just, like, fill it with he'll try and prefill it just with, like, a cursive version of your name. So you gotta make sure you do draw it the same as, like, what's on your license. I can try, but you know how to do so. It's funny.","start_word":574,"end_word":695,"sentiment":"neutral","sentiment_score":0.07314469744680357},{"text":"It's not it's not easy with with your finger.","start_word":696,"end_word":704,"sentiment":"negative","sentiment_score":-0.35176900029182434},{"text":"Yeah. Like, obviously, as best as you can just in the fact that you just don't do the one where it prefills it with just your name in cursive. It has to be an attempt at your actual signature. Yeah. Okay. I'll give you that. Say hello. You say I've got the Toyota boy? Oh, sign it? I'll just see what date is on it. So it was finalized on the February 23. So you got a month from that date. And then if you confirm all your details again, you got another month after that. So you have probably until around the the twentieth of of March there to sign that one without any sort of doing any changes to see if you're happy with that. So what are we doing? As far as the recommendation, Andrew? Yes. Yeah.","start_word":705,"end_word":844,"sentiment":"neutral","sentiment_score":0.055650681257247925},{"text":"If you are happy with that recommendation, you went ahead and signed that document, then the the change would be implemented.","start_word":845,"end_word":865,"sentiment":"positive","sentiment_score":0.3439013361930847},{"text":"Yes. Okay. Well, is it alright if you can send me again? Because I'm how to use my emails. Alright? And I think I've got about four hundred and something eight hours, and I'm just like, I'm not going through more. I swear. You know what I mean? So it's like Yeah.","start_word":866,"end_word":917,"sentiment":"neutral","sentiment_score":-0.014871230348944664},{"text":"That's perfectly fine. I'll get that re resent to you there. So that one should show up at the top of your inbox there, Andrew, for you to be able to review Yeah.","start_word":918,"end_word":950,"sentiment":"positive","sentiment_score":0.3878440856933594},{"text":"and I got sign it. Yeah. that again. Okay.","start_word":951,"end_word":959,"sentiment":"neutral","sentiment_score":0.19370415806770325},{"text":"I got Perfect. it.","start_word":960,"end_word":963,"sentiment":"positive","sentiment_score":0.4856477677822113},{"text":"Yeah. But I'll do it on the weekend, Yep. later and send it to you. But yeah. Do you know anything that that is the fuel and those petrol thing or or not? Obviously, that's to do with the the ongoing war there. And, obviously, Australia is doing what they can to sort of talk with their trading partners about getting fuel in, but that's all still in regards to the same war and what is occurring. And then, obviously, inflation as a whole will probably go up a little bit.","start_word":964,"end_word":1054,"sentiment":"neutral","sentiment_score":-0.10674762725830078},{"text":"Cost of goods and everything will go up a little bit.","start_word":1055,"end_word":1065,"sentiment":"negative","sentiment_score":-0.3382949233055115},{"text":"And then that's where I was sort of talking about that three to month the three to six month period where unless things sort of resolve, there's probably still be a little bit stagnant in the markets and what is happening moving forward. Yeah. So I heard something about apparently, Australia's only got ten days worth of diesel or petrol left. And Yeah. then what's It gonna does. happen? Yeah. That's why I believe they are trying to talk to those those trading partners, but that is a bit more political in the sense that they have to organize that between them themselves. That's not really sort of market. So I can't really put my hat in the ring to say what is gonna happen or won't happen. But, yeah, you're right. Those few reserves probably are getting a a bit lower, considering that we haven't really had those trade routes open. Yeah. Do you know did you know in 1979, Australia had eight oil refinery? And now Australia it's down was to the biggest the two. Yeah. Australia Australia was the biggest in the world. Alright? And then what happened? Hey. What? And they're like, apparently, we have the worst country in the world that is now because 39% all of them don't have to worry about it, buddy. It's only like 10% in the world, apparently. In terms of, like, fuel reserves, yeah, we did Relay. have Relay one of on the on petrol. Relay on imported imported petrol or diesel, whatever you wanna call yeah. You are right. They did have the the last few reserves. But as I said, that's a more of a political thing and their their decisions to how they run the country. So you could talk all day about how how poorly they've sort of run things. But yeah. Yeah. It's just, yeah, one of those unfortunate things.","start_word":1066,"end_word":1381,"sentiment":"neutral","sentiment_score":-0.10061076849321776},{"text":"We've just got to live with the consequences of their decisions.","start_word":1382,"end_word":1392,"sentiment":"negative","sentiment_score":-0.3428169786930084},{"text":"But in saying that, do you have any questions else in regards to that document, though, Andrew? No. Yeah. It's getting it's I'll be debt to getting lower, but Yep. That's I'll that's never good get to a hear. credit card again. You know that. So Yep. excuse Yep. me. That's that. No. That's good. As long as you're still focusing on paying down your debts, building up your savings a little bit and sort of making sure with the cost of living increase there, you're still able to continue to pay down your debts and budgeting for that as well.","start_word":1393,"end_word":1493,"sentiment":"neutral","sentiment_score":0.053903743624687195},{"text":"That'll be good.","start_word":1494,"end_word":1496,"sentiment":"positive","sentiment_score":0.4725155830383301},{"text":"Yeah. Yeah. I have to have a car within the ear too, so we'll see how that goes. Yeah.","start_word":1497,"end_word":1515,"sentiment":"neutral","sentiment_score":0.13489244878292084},{"text":"So hopefully, yeah, that budgeting goes well and you're able to save up for that.","start_word":1516,"end_word":1530,"sentiment":"positive","sentiment_score":0.3963238596916199},{"text":"And then hopefully, the fuel prices have come down by then. Oh, and I'd say, hey. Yeah. Exactly. Alright, Andrew. Well, I'll leave that with you then. If you do have any questions, shoot us an email though in regards to anything else. Otherwise, I'm sure we'll be talking in the future. Okay.","start_word":1531,"end_word":1583,"sentiment":"neutral","sentiment_score":0.1916433423757553},{"text":"Alright. Thanks for the call.","start_word":1584,"end_word":1588,"sentiment":"positive","sentiment_score":0.5243500471115112},{"text":"Too easy, Andrew.","start_word":1589,"end_word":1591,"sentiment":"neutral","sentiment_score":0.003223344683647156},{"text":"Enjoy the rest of the afternoon.","start_word":1592,"end_word":1597,"sentiment":"positive","sentiment_score":0.6122639179229736},{"text":"No. You too.","start_word":1598,"end_word":1600,"sentiment":"neutral","sentiment_score":-0.05900144577026367},{"text":"Thanks, man. Bye.","start_word":1601,"end_word":1603,"sentiment":"positive","sentiment_score":0.4409618675708771},{"text":"Alright. Bye.","start_word":1604,"end_word":1605,"sentiment":"neutral","sentiment_score":0.1734534353017807}],"average":{"sentiment":"neutral","sentiment_score":0.058311240859126874}}}}