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He represents a cybersecurity company and asks for a date to settle a situation. The customer asks if he can call back without knowing the date, and Andrew says he will check and see if they are still on the road map for this year. They end the call politely."},"intents":{"segments":[{"text":"oh, I see.","start_word":59,"end_word":61,"intents":[{"intent":"Requesting a change","confidence_score":0.00002598317}]}]},"sentiments":{"segments":[{"text":"Oh, hi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.2322167158126831},{"text":"Good day to you.","start_word":2,"end_word":5,"sentiment":"positive","sentiment_score":0.3680257201194763},{"text":"It's Andrew from Viduance AI. Have you talked to me about that time? Hello? Where are you calling from? Oh, yeah. I represent a cybersecurity company named Vigilance AI. Okay. Okay. Yeah. I mean, not not on our road map for this year. Who? But Are to are make you any guys changes. oh, I see. But can I get a date on when you guys are going to settle? And maybe I can call back and Don't don't hopefully know. All I know all I know is it won't be this year. it won't be this year. Alright. Gotcha. Yeah. Okay. Okay. Thank you. Well, I'm just checking. See You're you.","start_word":6,"end_word":117,"sentiment":"neutral","sentiment_score":-0.030430344864726067},{"text":"welcome. You have a great day.","start_word":118,"end_word":123,"sentiment":"positive","sentiment_score":0.5877354145050049},{"text":"Bye. Take Bye care. bye. Bye bye.","start_word":124,"end_word":130,"sentiment":"neutral","sentiment_score":0.19696590304374695}],"average":{"sentiment":"neutral","sentiment_score":0.031100809873648026}}}}