{"metadata":{"transaction_key":"deprecated","request_id":"019f121e-3a63-78f2-9bd7-a31f28f8a21f","sha256":"85642516834530ea04ff8d2a6af03193c0c55620220eecc6a6f426a29f257968","created":"2026-06-29T06:43:19.737Z","duration":12.671938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0438400280. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.16,"end":0.39999998,"confidence":0.9951172,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6546647548675537},{"word":"message","start":0.39999998,"end":0.79999995,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5647569894790649},{"word":"can","start":0.79999995,"end":0.88,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6793346405029297},{"word":"be","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6241874694824219},{"word":"left","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6221988797187805},{"word":"on","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5035940408706665},{"word":"this","start":1.52,"end":1.68,"confidence":0.99316406,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6233664155006409},{"word":"service","start":1.68,"end":2.1799998,"confidence":0.9980469,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5813606977462769},{"word":"0438400280","start":2.3999999,"end":7.9399996,"confidence":0.9989258,"punctuated_word":"0438400280.","sentiment":"neutral","sentiment_score":-0.27010440826416016},{"word":"this","start":8.0,"end":8.24,"confidence":0.98535156,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8707827925682068},{"word":"message","start":8.24,"end":8.639999,"confidence":0.99609375,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8267996311187744},{"word":"bank","start":8.639999,"end":8.88,"confidence":0.99609375,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9099996089935304},{"word":"is","start":8.88,"end":9.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9208759069442748},{"word":"full","start":9.12,"end":9.599999,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8825940489768982},{"word":"please","start":9.599999,"end":9.92,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8787446022033691},{"word":"try","start":9.92,"end":10.16,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8371865749359131},{"word":"again","start":10.16,"end":10.48,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8246289491653442},{"word":"later","start":10.48,"end":10.98,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8441778421401978},{"word":"goodbye","start":11.759999,"end":12.259999,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5193824768066406}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0438400280. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6066829860210419},{"text":"0438400280.","start":2.3999999,"end":7.9399996,"sentiment":"neutral","sentiment_score":-0.27010440826416016},{"text":"This message bank is full.","start":8.0,"end":9.599999,"sentiment":"negative","sentiment_score":-0.8822103977203369},{"text":"Please try again later.","start":9.599999,"end":10.98,"sentiment":"negative","sentiment_score":-0.846184492111206},{"text":"Goodbye.","start":11.759999,"end":12.259999,"sentiment":"negative","sentiment_score":-0.5193824768066406}],"sentiment":"negative","sentiment_score":-0.7073021436992445,"num_words":19,"start":0.16,"end":12.259999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0438400280. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.6066829860210419},{"text":"0438400280.","start":2.3999999,"end":7.9399996,"sentiment":"neutral","sentiment_score":-0.27010440826416016},{"text":"This message bank is full.","start":8.0,"end":9.599999,"sentiment":"negative","sentiment_score":-0.8822103977203369},{"text":"Please try again later.","start":9.599999,"end":10.98,"sentiment":"negative","sentiment_score":-0.846184492111206},{"text":"Goodbye.","start":11.759999,"end":12.259999,"sentiment":"negative","sentiment_score":-0.5193824768066406}],"sentiment":"negative","sentiment_score":-0.7073021436992445,"channel":1,"num_words":19,"start":0.16,"end":12.259999}]},"summary":{"result":"success","short":"No message can be left on this service. 0438400280. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Notify service","confidence_score":0.08086878}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6038693785667419},{"text":"0438400280.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.27010440826416016},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8067426681518555}],"average":{"sentiment":"negative","sentiment_score":-0.6512581397747171}}}}