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hi, Dragon. Good afternoon. Dragon, it's Andrew from Badlands AI. Have I caught you in a bad time? Oh, I'm sorry.\n\nWell, mate, this is just real quick. Just calling, calling you back for a follow-up. You told me to call you before September to see if, you're going to, you know, say yes for the demo. If you remember, Vigilance AI is our AI MDR platform. At the time, you were also busy, so I sent you our email.\n\nAnd I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO? Oh, I okay. I also wanna clear out that this is not purely AI because we have a human in the loop. So I just wanted to clarify that. But I see.\n\nWell, I'm not going to do with that because, again, we're not forcing you to change, but, again, we just wanted to show you how we compare. But I I totally understand. I totally understand, Reagan. Just wanted to check on your end date. Alright.\n\nThen, yeah, hopefully, we can talk again after six months, Reagan. You have a great day, mate. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi, Dragon.","start":2.32,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.12054641544818878},{"text":"Good afternoon.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.3032387048006058},{"text":"Dragon, it's Andrew from Badlands AI.","start":5.52,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.05706298242633542},{"text":"Have I caught you in a bad time?","start":9.2,"end":10.74,"sentiment":"neutral","sentiment_score":-0.17501459456980228},{"text":"Oh, I'm sorry.","start":16.775,"end":17.975,"sentiment":"neutral","sentiment_score":-0.1282381092508634}],"sentiment":"neutral","sentiment_score":-0.021560751536691732,"num_words":22,"start":2.32,"end":17.975},{"sentences":[{"text":"Well, mate, this is just real quick.","start":17.975,"end":20.055,"sentiment":"neutral","sentiment_score":0.04230351692863873},{"text":"Just calling, calling you back for a follow-up.","start":20.055,"end":22.555,"sentiment":"neutral","sentiment_score":0.05955185694620013},{"text":"You told me to call you before September to see if, you're going to, you know, say yes for the demo.","start":22.695,"end":29.675,"sentiment":"neutral","sentiment_score":0.008525022660337743},{"text":"If you remember, Vigilance AI is our AI MDR platform.","start":30.17,"end":34.03,"sentiment":"neutral","sentiment_score":0.03401129189878702},{"text":"At the time, you were also busy, so I sent you our email.","start":34.73,"end":38.03,"sentiment":"neutral","sentiment_score":-0.025488633232621048}],"sentiment":"neutral","sentiment_score":0.016276705710185788,"num_words":59,"start":17.975,"end":38.03},{"sentences":[{"text":"And I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO?","start":38.33,"end":44.91,"sentiment":"neutral","sentiment_score":0.031363356773826206},{"text":"Oh, I okay.","start":58.890003,"end":60.190002,"sentiment":"neutral","sentiment_score":-0.02729681258400281},{"text":"I also wanna clear out that this is not purely AI because we have a human in the loop.","start":60.57,"end":64.99,"sentiment":"neutral","sentiment_score":-0.041361973669968154},{"text":"So I just wanted to clarify that.","start":65.130005,"end":67.37,"sentiment":"neutral","sentiment_score":-0.013250785480652536},{"text":"But I see.","start":67.37,"end":78.015,"sentiment":"neutral","sentiment_score":-0.08123771846294403}],"sentiment":"neutral","sentiment_score":-0.009523013744641233,"num_words":54,"start":38.33,"end":78.015},{"sentences":[{"text":"Well, I'm not going to do with that because, again, we're not forcing you to change, but, again, we just wanted to show you how we compare.","start":78.015,"end":86.735,"sentiment":"neutral","sentiment_score":-0.11990080346111898},{"text":"But I I totally understand.","start":86.735,"end":88.435,"sentiment":"neutral","sentiment_score":0.012950898706912994},{"text":"I totally understand, Reagan.","start":89.009995,"end":90.45,"sentiment":"neutral","sentiment_score":0.0942811444401741},{"text":"Just wanted to check on your end date.","start":90.45,"end":92.39,"sentiment":"neutral","sentiment_score":0.026900785509496927},{"text":"Alright.","start":92.85,"end":93.35,"sentiment":"neutral","sentiment_score":0.1868249773979187}],"sentiment":"neutral","sentiment_score":-0.05318691912624571,"num_words":45,"start":78.015,"end":93.35},{"sentences":[{"text":"Then, yeah, hopefully, we can talk again after six months, Reagan.","start":94.049995,"end":97.42999,"sentiment":"neutral","sentiment_score":0.1594902514056726},{"text":"You have a great day, mate.","start":97.649994,"end":98.77,"sentiment":"positive","sentiment_score":0.4932788113753001},{"text":"Take care.","start":98.77,"end":99.509995,"sentiment":"positive","sentiment_score":0.34152165055274963}],"sentiment":"neutral","sentiment_score":0.28405836499051046,"num_words":19,"start":94.049995,"end":99.509995}]}}]},{"alternatives":[{"transcript":"Hello. 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Speaking. Yeah. It's never a good time, to be honest. What's going on, man?\n\nSo we don't need to do a demo. The business the business has decided not to do anything AI related for another six months. So we we will not be doing anything AI related for at least the next six months. Yeah. Well, put it this way.\n\nWe're not gonna be investing money into anything for the next six months. So whether it's human or AI, it doesn't matter. If it's gonna cost me money, it's not gonna happen. No worries. Thank you.\n\nThank you. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.03252309188246727},{"text":"Speaking.","start":6.0075,"end":6.5075,"sentiment":"neutral","sentiment_score":0.057009268552064896},{"text":"Yeah.","start":13.215,"end":13.375,"sentiment":"negative","sentiment_score":-0.33617424964904785},{"text":"It's never a good time, to be honest.","start":13.375,"end":14.735001,"sentiment":"negative","sentiment_score":-0.45623839646577835},{"text":"What's going on, man?","start":14.735001,"end":15.875,"sentiment":"neutral","sentiment_score":-0.19812221825122833}],"sentiment":"neutral","sentiment_score":-0.3126025289297104,"num_words":15,"start":0.0,"end":15.875},{"sentences":[{"text":"So we don't need to do a demo.","start":45.464996,"end":46.905,"sentiment":"neutral","sentiment_score":-0.14561109803617},{"text":"The business the business has decided not to do anything AI related for another six months.","start":46.905,"end":52.765,"sentiment":"neutral","sentiment_score":-0.32951851561665535},{"text":"So we we will not be doing anything AI related for at least the next six months.","start":53.305,"end":66.96,"sentiment":"neutral","sentiment_score":-0.21919269355780938},{"text":"Yeah.","start":66.96,"end":67.2,"sentiment":"neutral","sentiment_score":-0.004852375015616417},{"text":"Well, put it this way.","start":67.2,"end":68.72,"sentiment":"neutral","sentiment_score":-0.02398832477629185}],"sentiment":"neutral","sentiment_score":-0.2188990387986315,"num_words":47,"start":45.464996,"end":68.72},{"sentences":[{"text":"We're not gonna be investing money into anything for the next six months.","start":68.72,"end":71.775,"sentiment":"neutral","sentiment_score":-0.21346902044919822},{"text":"So whether it's human or AI, it doesn't matter.","start":71.775,"end":73.615,"sentiment":"neutral","sentiment_score":-0.0926141238047017},{"text":"If it's gonna cost me money, it's not gonna happen.","start":73.615,"end":75.795,"sentiment":"negative","sentiment_score":-0.36453365683555605},{"text":"No worries.","start":92.58,"end":93.14,"sentiment":"neutral","sentiment_score":0.08349579572677612},{"text":"Thank you.","start":93.14,"end":93.88,"sentiment":"neutral","sentiment_score":0.29690155386924744}],"sentiment":"neutral","sentiment_score":-0.1803657291457057,"num_words":36,"start":68.72,"end":93.88},{"sentences":[{"text":"Thank you.","start":98.1,"end":98.84,"sentiment":"positive","sentiment_score":0.5194758623838425},{"text":"Thank you.","start":99.14,"end":99.86,"sentiment":"positive","sentiment_score":0.4106438010931015},{"text":"Bye.","start":99.86,"end":100.36,"sentiment":"neutral","sentiment_score":0.16548068821430206}],"sentiment":"positive","sentiment_score":0.405144003033638,"num_words":5,"start":98.1,"end":100.36}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello.\n\nChannel 0: Oh, hi, Dragon. Good afternoon. Dragon, it's\n\nChannel 1: Speaking.\n\nChannel 0: Andrew from Badlands AI. Have I caught you in a bad time?\n\nChannel 1: Yeah. It's never a good time, to be honest. What's going on, man?\n\nChannel 0: Oh, I'm sorry. Well, mate, this is just real quick. Just calling, calling you back for a follow-up. You told me to call you before September to see if, you're going to, you know, say yes for the demo. If you remember, Vigilance AI is our AI MDR platform.\n\nAt the time, you were also busy, so I sent you our email. And I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO?\n\nChannel 1: So we don't need to do a demo. The business the business has decided not to do anything AI related for another six months. So we we will not be doing anything AI related for at least the next six\n\nChannel 0: Oh, I okay. I also wanna clear out that this is not purely AI because we have a human in the loop. So I just wanted to\n\nChannel 1: months.\n\nChannel 0: clarify\n\nChannel 1: Yeah.\n\nChannel 0: that.\n\nChannel 1: Well,\n\nChannel 0: But\n\nChannel 1: put it this way. We're not gonna be investing money into anything for the next six months. So whether it's human or AI, it doesn't matter. If it's gonna cost me money, it's not gonna happen.\n\nChannel 0: I see. Well, I'm not going to do with that because, again, we're not forcing you to change, but, again, we just wanted to show you how we compare. But I I totally understand. I totally understand, Reagan. Just wanted to check on your end date.\n\nChannel 1: No worries.\n\nChannel 0: Alright.\n\nChannel 1: Thank you.\n\nChannel 0: Then, yeah, hopefully, we can talk again after six months, Reagan. You have a great\n\nChannel 1: Thank\n\nChannel 0: day,\n\nChannel 1: you.\n\nChannel 0: mate. Take care.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.5,"sentiment":"neutral","sentiment_score":0.03252309188246727}],"sentiment":"neutral","sentiment_score":0.03252309188246727,"channel":1,"num_words":1,"start":0.0,"end":0.5},{"sentences":[{"text":"Oh, hi, Dragon.","start":2.32,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.12054641544818878},{"text":"Good afternoon.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.3032387048006058},{"text":"Dragon, it's","start":5.52,"end":6.16,"sentiment":"neutral","sentiment_score":0.13029759377241135}],"sentiment":"neutral","sentiment_score":0.17553026335580008,"channel":0,"num_words":7,"start":2.32,"end":6.16},{"sentences":[{"text":"Speaking.","start":6.0075,"end":6.5075,"sentiment":"neutral","sentiment_score":0.057009268552064896}],"sentiment":"neutral","sentiment_score":0.057009268552064896,"channel":1,"num_words":1,"start":6.0075,"end":6.5075},{"sentences":[{"text":"Andrew from Badlands 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is just real quick.","start":17.975,"end":20.055,"sentiment":"neutral","sentiment_score":0.04230351692863873},{"text":"Just calling, calling you back for a follow-up.","start":20.055,"end":22.555,"sentiment":"neutral","sentiment_score":0.05955185694620013},{"text":"You told me to call you before September to see if, you're going to, you know, say yes for the demo.","start":22.695,"end":29.675,"sentiment":"neutral","sentiment_score":0.008525022660337743},{"text":"If you remember, Vigilance AI is our AI MDR platform.","start":30.17,"end":34.03,"sentiment":"neutral","sentiment_score":0.03401129189878702}],"sentiment":"neutral","sentiment_score":0.018509460023927445,"channel":0,"num_words":49,"start":16.775,"end":34.03},{"sentences":[{"text":"At the time, you were also busy, so I sent you our email.","start":34.73,"end":38.03,"sentiment":"neutral","sentiment_score":-0.025488633232621048},{"text":"And I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO?","start":38.33,"end":44.91,"sentiment":"neutral","sentiment_score":0.031363356773826206}],"sentiment":"neutral","sentiment_score":0.010246903342860086,"channel":0,"num_words":35,"start":34.73,"end":44.91},{"sentences":[{"text":"So we don't need to do a demo.","start":45.464996,"end":46.905,"sentiment":"neutral","sentiment_score":-0.14561109803617},{"text":"The business the business has decided not to do anything AI related for another six months.","start":46.905,"end":52.765,"sentiment":"neutral","sentiment_score":-0.32951851561665535},{"text":"So we we will not be doing anything AI related for at least the next six","start":53.305,"end":57.36,"sentiment":"neutral","sentiment_score":-0.2317319754511118}],"sentiment":"neutral","sentiment_score":-0.2536224160343409,"channel":1,"num_words":40,"start":45.464996,"end":57.36},{"sentences":[{"text":"Oh, I okay.","start":58.890003,"end":60.190002,"sentiment":"neutral","sentiment_score":-0.02729681258400281},{"text":"I also wanna clear out that this is not purely AI because we have a human in the loop.","start":60.57,"end":64.99,"sentiment":"neutral","sentiment_score":-0.041361973669968154},{"text":"So I just wanted 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compare.","start":78.015,"end":86.735,"sentiment":"neutral","sentiment_score":-0.11990080346111898},{"text":"But I I totally understand.","start":86.735,"end":88.435,"sentiment":"neutral","sentiment_score":0.012950898706912994},{"text":"I totally understand, Reagan.","start":89.009995,"end":90.45,"sentiment":"neutral","sentiment_score":0.0942811444401741},{"text":"Just wanted to check on your end date.","start":90.45,"end":92.39,"sentiment":"neutral","sentiment_score":0.026900785509496927}],"sentiment":"neutral","sentiment_score":-0.06061783983655598,"channel":0,"num_words":46,"start":77.455,"end":92.39},{"sentences":[{"text":"No worries.","start":92.58,"end":93.14,"sentiment":"neutral","sentiment_score":0.08349579572677612}],"sentiment":"neutral","sentiment_score":0.08349579572677612,"channel":1,"num_words":2,"start":92.58,"end":93.14},{"sentences":[{"text":"Alright.","start":92.85,"end":93.35,"sentiment":"neutral","sentiment_score":0.1868249773979187}],"sentiment":"neutral","sentiment_score":0.1868249773979187,"channel":0,"num_words":1,"start":92.85,"end":93.35},{"sentences":[{"text":"Thank you.","start":93.14,"end":93.88,"sentiment":"neutral","sentiment_score":0.29690155386924744}],"sentiment":"neutral","sentiment_score":0.29690155386924744,"channel":1,"num_words":2,"start":93.14,"end":93.88},{"sentences":[{"text":"Then, yeah, hopefully, we can talk again after six months, Reagan.","start":94.049995,"end":97.42999,"sentiment":"neutral","sentiment_score":0.1594902514056726},{"text":"You have a 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The agent explains that they do not want to invest any money into AI for the next six months because they will not be doing anything AI related. The agent reassures the customer that they will not be forcing them to change their mind and they will instead show them how their AI compared to their previous demo."},"intents":{"segments":[{"text":"Just calling, calling you back for a follow-up. You told me to call you before September to see if, you're going to, you know, say yes for the demo. If you remember, Vigilance AI is our AI MDR platform. At the time, you were also busy, so I sent you our email. And I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO?","start_word":44,"end_word":117,"intents":[{"intent":"Request follow-up","confidence_score":0.03389624}]}]},"sentiments":{"segments":[{"text":"Hello. Oh, hi, Dragon. Good afternoon. Dragon, it's Speaking. Andrew from Badlands AI. Have I caught you in a bad time?","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.02243262529373169},{"text":"Yeah. It's never a good time, to be honest.","start_word":21,"end_word":29,"sentiment":"negative","sentiment_score":-0.4351757168769837},{"text":"What's going on, man? Oh, I'm sorry. Well, mate, this is just real quick. Just calling, calling you back for a follow-up. You told me to call you before September to see if, you're going to, you know, say yes for the demo. If you remember, Vigilance AI is our AI MDR platform. At the time, you were also busy, so I sent you our email. And I just wanted to follow-up and see if you have any available time for a really quick demo with our CTO? So we don't need to do a demo. The business the business has decided not to do anything AI related for another six months. So we we will not be doing anything AI related for at least the next six Oh, I okay. I also wanna clear out that this is not purely AI because we have a human in the loop. So I just wanted to months. clarify Yeah. that. Well, But put it this way. We're not gonna be investing money into anything for the next six months. So whether it's human or AI, it doesn't matter.","start_word":30,"end_word":216,"sentiment":"neutral","sentiment_score":-0.07084747403860092},{"text":"If it's gonna cost me money, it's not gonna happen.","start_word":217,"end_word":226,"sentiment":"negative","sentiment_score":-0.3678251802921295},{"text":"I see. Well, I'm not going to do with that because, again, we're not forcing you to change, but, again, we just wanted to show you how we compare. But I I totally understand. I totally understand, Reagan. Just wanted to check on your end date. No worries. Alright. Thank you. Then, yeah, hopefully, we can talk again after six months, Reagan.","start_word":227,"end_word":288,"sentiment":"neutral","sentiment_score":0.005145384464412928},{"text":"You have a great Thank day, you.","start_word":289,"end_word":295,"sentiment":"positive","sentiment_score":0.5305134654045105},{"text":"mate.","start_word":296,"end_word":296,"sentiment":"neutral","sentiment_score":0.28860384225845337},{"text":"Take care. Thank you.","start_word":297,"end_word":300,"sentiment":"positive","sentiment_score":0.3680442273616791},{"text":"Bye.","start_word":301,"end_word":301,"sentiment":"neutral","sentiment_score":0.22029386460781095}],"average":{"sentiment":"neutral","sentiment_score":-0.04830749012599481}}}}