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you.","start":88.174934,"end":91.37494,"sentiment":"neutral","sentiment_score":-0.10142420706423846},{"text":"Take","start":91.37494,"end":91.69494,"sentiment":"neutral","sentiment_score":0.05608140677213669}],"sentiment":"neutral","sentiment_score":-0.08829873924454053,"channel":0,"num_words":12,"start":88.174934,"end":91.69494},{"sentences":[{"text":"Okay.","start":91.39,"end":91.89,"sentiment":"neutral","sentiment_score":0.0853777527809143}],"sentiment":"neutral","sentiment_score":0.0853777527809143,"channel":1,"num_words":1,"start":91.39,"end":91.89},{"sentences":[{"text":"care.","start":91.69494,"end":92.19494,"sentiment":"neutral","sentiment_score":0.09442782402038574}],"sentiment":"neutral","sentiment_score":0.09442782402038574,"channel":0,"num_words":1,"start":91.69494,"end":92.19494},{"sentences":[{"text":"Bye.","start":91.95,"end":92.45,"sentiment":"neutral","sentiment_score":0.10275395959615707}],"sentiment":"neutral","sentiment_score":0.10275395959615707,"channel":1,"num_words":1,"start":91.95,"end":92.45},{"sentences":[{"text":"Bye bye.","start":92.97494,"end":93.59994,"sentiment":"neutral","sentiment_score":0.06619740463793278}],"sentiment":"neutral","sentiment_score":0.06619740463793278,"channel":0,"num_words":2,"start":92.97494,"end":93.59994}]},"summary":{"result":"success","short":"An IT department representative fromGenerationance AI called a cybersecurity company looking for Costa, but was informed by the IT department representative that they had the wrong number and apologized. The call ended with the IT department representative apologizing and thanking the caller."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. Good morning. Morning. Oh, hi. Hi there. This is Andrew from Vigilance AI. Am I speaking to Costa? No. This is IT department. Oh, yeah. Because I'm Andrew. I'm a a cybersecurity representative in Vigilance AI, and our platform provides an AI security analyst, which work twenty four seven. Sorry. What's Oh, yes. the issue? Yes. Because I was trying to get Costa, but since this is the IT department, is this the Loretto Mandeville Hall? No. This is Fox Hill High School. Oh, I'm sorry. Yeah. I may have dialed the wrong number. Yeah. Yeah. My apologies. But, yeah, are are you guys looking for a cybersecurity platform that, you know, provides twenty four seven security No. No. analysis? No. No. Sorry. Alright. Understood. Okay. Well, again, thank you, and I'm really sorry to disturb you. Take Okay. care. Bye. Bye bye.","start_word":0,"end_word":143,"sentiment":"neutral","sentiment_score":-0.031182188540697094}],"average":{"sentiment":"neutral","sentiment_score":-0.03118218723525349}}}}