{"metadata":{"transaction_key":"deprecated","request_id":"019f58b4-679b-7eb0-9e94-6dc3aa4ad8c1","sha256":"93a47f5a212ae8c3d89817a8c925afb3e999b1d476c6cc2029231ec9f261f7df","created":"2026-07-12T23:40:46.620Z","duration":6.4799376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Angus. Leave a message, or I will call you back shortly. Bye.","confidence":0.99853516,"words":[{"word":"hi","start":0.32,"end":0.48,"confidence":0.99316406,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1459791362285614},{"word":"this","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.08062654733657837},{"word":"is","start":0.79999995,"end":0.96,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.13501884043216705},{"word":"angus","start":0.96,"end":1.46,"confidence":0.99853516,"punctuated_word":"Angus.","sentiment":"neutral","sentiment_score":0.06759049743413925},{"word":"leave","start":2.0,"end":2.32,"confidence":0.9326172,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":-0.12914972007274628},{"word":"a","start":2.32,"end":2.48,"confidence":0.9580078,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.15685763955116272},{"word":"message","start":2.48,"end":2.96,"confidence":0.7565918,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.13864681124687195},{"word":"or","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.21140214800834656},{"word":"i","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04853068292140961},{"word":"will","start":3.36,"end":3.52,"confidence":0.984375,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.08586716651916504},{"word":"call","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.15198388695716858},{"word":"you","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12531962990760803},{"word":"back","start":3.84,"end":4.24,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.16660389304161072},{"word":"shortly","start":4.24,"end":4.74,"confidence":0.99853516,"punctuated_word":"shortly.","sentiment":"neutral","sentiment_score":-0.09438972920179368},{"word":"bye","start":5.3599997,"end":5.8599997,"confidence":0.99609375,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.013169665820896626}],"paragraphs":{"transcript":"\nHi. This is Angus. Leave a message, or I will call you back shortly. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.1459791362285614},{"text":"This is Angus.","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":0.09441196173429489},{"text":"Leave a message, or I will call you back shortly.","start":2.0,"end":4.74,"sentiment":"neutral","sentiment_score":-0.1308751307427883},{"text":"Bye.","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.013169665820896626}],"sentiment":"neutral","sentiment_score":-0.057757774678369365,"num_words":15,"start":0.32,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Angus. Leave a message, or I will call you back shortly. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.1459791362285614},{"text":"This is Angus.","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":0.09441196173429489},{"text":"Leave a message, or I will call you back shortly.","start":2.0,"end":4.74,"sentiment":"neutral","sentiment_score":-0.1308751307427883},{"text":"Bye.","start":5.3599997,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.013169665820896626}],"sentiment":"neutral","sentiment_score":-0.057757774678369365,"channel":1,"num_words":15,"start":0.32,"end":5.8599997}]},"summary":{"result":"success","short":"Hi. This is Angus. Leave a message, or I will call you back shortly. Bye."},"intents":{"segments":[{"text":"Bye.","start_word":14,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.6308836},{"intent":"Call back","confidence_score":0.92137486}]}]},"sentiments":{"segments":[{"text":"Hi. This is Angus. Leave a message, or I will call you back shortly. Bye.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.03583424538373947}],"average":{"sentiment":"neutral","sentiment_score":-0.03583424538373947}}}}