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And we've already sent you an email to your regarding the final quote. Mhmm. Alright. Okay. So maybe I just want to check if are you available by tomorrow? Alright. So what time do you prefer for tomorrow? Yes. It's yeah. Yeah. That's great. That's great. Okay. So are you okay with 10AM in the morning? Okay. That's great. Okay. That's great. So can I have your full address, Violet? So could you please send me can I have your full address for tomorrow? And can you send me here in this number? Alright. Okay. Okay. Thank you so much, miss Violet. So see you tomorrow, ten in the morning? Alright. Okay. Okay. That's great. So please send your full address. Okay? Sorry? I can't hear you clearly. I'm so sorry. Can you check your no. No. I will send you a message in this phone number. Alright? Okay. Okay. Thank you so much, Violet. See you tomorrow. 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This is Harvin speaking. Oh, it's who is this, please? Who is this, please? Is this Violet?\n\nOh, alright. And hi, Violet. I'm calling about your inquiry about our Gutter Goonies. Yes. And we've already sent you an email to your regarding the final quote.\n\nMhmm. Alright. Okay. So maybe I just want to check if are you available by tomorrow? Alright.\n\nSo what time do you prefer for tomorrow? Yes. It's yeah. Yeah. That's great.\n\nThat's great. Okay. So are you okay with 10AM in the morning? Okay. That's great.\n\nOkay. That's great. So can I have your full address, Violet? So could you please send me can I have your full address for tomorrow? And can you send me here in this number?\n\nAlright. Okay. Okay. Thank you so much, miss Violet. So see you tomorrow, ten in the morning?\n\nAlright. Okay. Okay. That's great. So please send your full address.\n\nOkay? Sorry? I can't hear you clearly. I'm so sorry. Can you check your no.\n\nNo. I will send you a message in this phone number. Alright? Okay. Okay.\n\nThank you so much, Violet. See you tomorrow. 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You rang Sue Harrington. Pardon? Yeah. Yes.\n\nThat's right. Yep. Oh, okay. Alright. I'll get home and have a look.\n\nYeah? Okay. I will be home tomorrow. Yeah? Oh, in the morning, if possible?\n\nYes. That's fine. Yeah. Eleven. Yes.\n\nAlright then. You wanna write write my address down? 11 Maralee Drive, Myrtleback? I said you can write my address down if you like. 6 11.\n\nBye. 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This is Harvin speaking.\n\nChannel 1: I'm sure it's returning your call. You rang Sue Harrington.\n\nChannel 0: Oh, it's who is this, please?\n\nChannel 1: Pardon?\n\nChannel 0: Who is this, please? Is this Violet?\n\nChannel 1: Yeah.\n\nChannel 0: Oh, alright. And hi, Violet. I'm calling about your inquiry about our Gutter Goonies.\n\nChannel 1: Yes. That's right. Yep.\n\nChannel 0: Yes. And we've already sent you an email to your\n\nChannel 1: Oh, okay. Alright.\n\nChannel 0: regarding the\n\nChannel 1: I'll\n\nChannel 0: final\n\nChannel 1: get home\n\nChannel 0: quote.\n\nChannel 1: and have a\n\nChannel 0: Mhmm.\n\nChannel 1: look.\n\nChannel 0: Alright. Okay. So maybe\n\nChannel 1: Yeah?\n\nChannel 0: I just want to check if are you available\n\nChannel 1: Okay.\n\nChannel 0: by tomorrow?\n\nChannel 1: I will be home tomorrow. Yeah?\n\nChannel 0: Alright. So what time do you prefer for tomorrow?\n\nChannel 1: Oh, in the morning, if possible?\n\nChannel 0: Yes. It's yeah. Yeah. That's great. That's great.\n\nOkay. So are you okay with 10AM in the morning?\n\nChannel 1: Yes. That's fine. Yeah.\n\nChannel 0: Okay. That's great. Okay. That's great. So can I have your full address, Violet?\n\nSo could you\n\nChannel 1: Eleven.\n\nChannel 0: please send me can I have your full address for tomorrow? And can you send me here in this number?\n\nChannel 1: Yes.\n\nChannel 0: Alright. Okay. Okay. Thank you so much, miss Violet. So see you tomorrow, ten in the morning?\n\nChannel 1: Alright then.\n\nChannel 0: Alright. Okay. Okay. That's great. So please send your full address.\n\nOkay?\n\nChannel 1: You wanna write write my address down? 11 Maralee Drive, Myrtleback?\n\nChannel 0: Sorry?\n\nChannel 1: I said you can write my address down if you like. 6\n\nChannel 0: I can't\n\nChannel 1: 11.\n\nChannel 0: hear you clearly. I'm so sorry. Can you check your no. No. I will send you a message in this phone number.\n\nAlright?\n\nChannel 1: Bye.\n\nChannel 0: Okay. Okay. Thank you so much, Violet. See you tomorrow.\n\nChannel 1: Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.0167795829474926},{"text":"This is Harvin speaking.","start":3.36,"end":4.66,"sentiment":"neutral","sentiment_score":0.02527445601299405}],"sentiment":"neutral","sentiment_score":0.02357548139989376,"channel":0,"num_words":5,"start":2.6399999,"end":4.66},{"sentences":[{"text":"I'm sure it's returning your call.","start":5.7599998,"end":7.62,"sentiment":"neutral","sentiment_score":0.041722495729724564},{"text":"You rang Sue Harrington.","start":8.0,"end":9.22,"sentiment":"neutral","sentiment_score":0.00959836132824421}],"sentiment":"neutral","sentiment_score":0.028872841969132423,"channel":1,"num_words":10,"start":5.7599998,"end":9.22},{"sentences":[{"text":"Oh, it's who is this, 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Violet.","start":131.44499,"end":132.825,"sentiment":"positive","sentiment_score":0.4078278660774231},{"text":"See you tomorrow.","start":132.965,"end":133.785,"sentiment":"neutral","sentiment_score":0.28776795665423077}],"sentiment":"neutral","sentiment_score":0.30643667057156565,"channel":0,"num_words":10,"start":130.805,"end":133.785},{"sentences":[{"text":"Bye.","start":134.02493,"end":134.52493,"sentiment":"neutral","sentiment_score":0.13289818167686462}],"sentiment":"neutral","sentiment_score":0.13289818167686462,"channel":1,"num_words":1,"start":134.02493,"end":134.52493},{"sentences":[{"text":"Bye.","start":134.565,"end":135.065,"sentiment":"neutral","sentiment_score":0.058764468878507614}],"sentiment":"neutral","sentiment_score":0.058764468878507614,"channel":0,"num_words":1,"start":134.565,"end":135.065}]},"summary":{"result":"success","short":"A customer named Herman is on the phone with a representative named Harvin regarding an inquiry about their Gutter Goonies. Harvin confirms the customer's availability for a quote and arranges for the customer to send their address for the quote the next day. The call ends with the customer providing their address and saying they will send a message to Harvin."},"intents":{"segments":[{"text":"I'm calling about your inquiry about our Gutter Goonies. Yes.","start_word":35,"end_word":44,"intents":[{"intent":"Schedule gutter goonies appointment","confidence_score":0.005516787}]}]},"sentiments":{"segments":[{"text":"Hello? This is Harvin speaking. I'm sure it's returning your call. You rang Sue Harrington. Oh, it's who is this, please? Pardon? Who is this, please? Is this Violet? Yeah. Oh, alright. And hi, Violet. I'm calling about your inquiry about our Gutter Goonies. Yes. That's right. Yep. Yes. And we've already sent you an email to your Oh, okay. Alright. regarding the I'll final get home quote. and have a Mhmm. look. Alright. Okay. So maybe Yeah? I just want to check if are you available Okay. by tomorrow? I will be home tomorrow. Yeah? Alright. So what time do you prefer for tomorrow? Oh, in the morning, if possible? Yes. It's yeah. Yeah.","start_word":0,"end_word":114,"sentiment":"neutral","sentiment_score":0.02899418398737907},{"text":"That's great. That's great.","start_word":115,"end_word":118,"sentiment":"positive","sentiment_score":0.615024745464325},{"text":"Okay. So are you okay with 10AM in the morning? Yes. That's fine. Yeah. Okay.","start_word":119,"end_word":133,"sentiment":"neutral","sentiment_score":0.09979110956192017},{"text":"That's great.","start_word":134,"end_word":135,"sentiment":"positive","sentiment_score":0.3789558708667755},{"text":"Okay.","start_word":136,"end_word":136,"sentiment":"neutral","sentiment_score":0.2688760459423065},{"text":"That's great.","start_word":137,"end_word":138,"sentiment":"positive","sentiment_score":0.37622421979904175},{"text":"So can I have your full address, Violet? So could you Eleven. please send me can I have your full address for tomorrow? And can you send me here in this number? Yes. Alright. Okay. Okay.","start_word":139,"end_word":174,"sentiment":"neutral","sentiment_score":0.05967189744114876},{"text":"Thank you so much, miss Violet.","start_word":175,"end_word":180,"sentiment":"positive","sentiment_score":0.35915493965148926},{"text":"So see you tomorrow, ten in the morning? Alright then. Alright. Okay. Okay. That's great. So please send your full address. Okay? You wanna write write my address down? 11 Maralee Drive, Myrtleback? Sorry? I said you can write my address down if you like. 6 I can't 11. hear you clearly. I'm so sorry. Can you check your no. No. I will send you a message in this phone number. Alright? Bye. Okay. Okay.","start_word":181,"end_word":255,"sentiment":"neutral","sentiment_score":-0.0019850698299705982},{"text":"Thank you so much, Violet.","start_word":256,"end_word":260,"sentiment":"positive","sentiment_score":0.4166659116744995},{"text":"See you tomorrow. Bye. Bye.","start_word":261,"end_word":265,"sentiment":"neutral","sentiment_score":0.1777258962392807}],"average":{"sentiment":"neutral","sentiment_score":0.06666423227185402}}}}