{"metadata":{"transaction_key":"deprecated","request_id":"019eaf02-5170-75e3-ad1d-690ad8379098","sha256":"969a2c3da54f4da1784b0c292b981bf510ecdeaf2a7c269252e001076469fc34","created":"2026-06-10T00:50:25.931Z","duration":5.3279376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. This is David Hailey. Please leave a message, and I'll call you back.","confidence":1.0,"words":[{"word":"hello","start":1.1999999,"end":1.5999999,"confidence":0.98950195,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.06745550781488419},{"word":"this","start":1.5999999,"end":1.8399999,"confidence":0.96240234,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.0811600387096405},{"word":"is","start":1.8399999,"end":1.92,"confidence":0.9951172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.09323570877313614},{"word":"david","start":1.92,"end":2.24,"confidence":1.0,"punctuated_word":"David","sentiment":"neutral","sentiment_score":0.05864999815821648},{"word":"hailey","start":2.24,"end":2.74,"confidence":0.7923177,"punctuated_word":"Hailey.","sentiment":"neutral","sentiment_score":0.07864948362112045},{"word":"please","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2835814654827118},{"word":"leave","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.28112566471099854},{"word":"a","start":3.28,"end":3.36,"confidence":0.9760742,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.34088778495788574},{"word":"message","start":3.36,"end":3.6799998,"confidence":0.935791,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.30139052867889404},{"word":"and","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.30686697363853455},{"word":"i'll","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.3081943690776825},{"word":"call","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.29264235496520996},{"word":"you","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.31699270009994507},{"word":"back","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.1952868551015854}],"paragraphs":{"transcript":"\nHello. This is David Hailey. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.06745550781488419},{"text":"This is David Hailey.","start":1.5999999,"end":2.74,"sentiment":"neutral","sentiment_score":0.07792380731552839},{"text":"Please leave a message, and I'll call you back.","start":2.8,"end":4.98,"sentiment":"neutral","sentiment_score":-0.2918854107459386}],"sentiment":"neutral","sentiment_score":-0.16055842568831785,"num_words":14,"start":1.1999999,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. This is David Hailey. Please leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.06745550781488419},{"text":"This is David Hailey.","start":1.5999999,"end":2.74,"sentiment":"neutral","sentiment_score":0.07792380731552839},{"text":"Please leave a message, and I'll call you back.","start":2.8,"end":4.98,"sentiment":"neutral","sentiment_score":-0.2918854107459386}],"sentiment":"neutral","sentiment_score":-0.16055842568831785,"channel":1,"num_words":14,"start":1.1999999,"end":4.98}]},"summary":{"result":"success","short":"Hello. This is David Hailey. Please leave a message, and I'll call you back."},"intents":{"segments":[{"text":"Please leave a message, and I'll call you back.","start_word":5,"end_word":13,"intents":[{"intent":"Leave a message","confidence_score":0.034181315}]}]},"sentiments":{"segments":[{"text":"Hello. This is David Hailey. Please leave a message, and I'll call you back.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.16647562384605408}],"average":{"sentiment":"neutral","sentiment_score":-0.16647562113675204}}}}