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Oh, hi. This is Andrew from Vigilance AI. Is this Prius? Hi.\n\nGood day to you. Preyas, this is just a really quick one. We're a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and sends you or provides a full audit trail. Would you be open to a quick demo? Oh.\n\nI understand. Do do you guys already have an associate? Do you guys already have a security? Just curious if you're outsourcing, or is it an in house security that you guys are using? How fair.\n\nBut would you still be open in seeing how we compare? Even if you'll stay with them, you'll negotiate better at renewal. Oh, I understand. But I think it would be better if we send you our email. That way you can check us out, you know, just for future reference, prayers.\n\nYeah. If can I have the best email where I can send this information to? Oh, yes. Yes. No worries.\n\nOkay. Again, I really wanna thank you for your time, Preus. And maybe I can do you know where where when your contracts end with this current security that you guys have? Oh, next two years. Okay.\n\nAlright. Again, Preyush, I really appreciate the time. You take care, mate. Bye bye.","paragraphs":[{"sentences":[{"text":"Andrew.","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.09000491350889206},{"text":"Oh, hi.","start":19.865,"end":20.505,"sentiment":"neutral","sentiment_score":0.09026160836219788},{"text":"This is Andrew from Vigilance AI.","start":20.505,"end":22.845,"sentiment":"neutral","sentiment_score":0.09769018987814586},{"text":"Is this Prius?","start":23.224998,"end":25.325,"sentiment":"neutral","sentiment_score":0.0778926561276118},{"text":"Hi.","start":28.72,"end":29.22,"sentiment":"neutral","sentiment_score":0.3063822388648987}],"sentiment":"neutral","sentiment_score":0.1074407289807613,"num_words":13,"start":6.3999996,"end":29.22},{"sentences":[{"text":"Good day to you.","start":29.52,"end":30.64,"sentiment":"positive","sentiment_score":0.5109417736530304},{"text":"Preyas, this is just a really quick one.","start":30.64,"end":33.68,"sentiment":"positive","sentiment_score":0.35589320585131645},{"text":"We're a 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Thanks. Please stay on the line. Hello? Yes. Mhmm. Mhmm. Mhmm. I think we're fine for now. Yeah. So we're all good on that one. Yeah. So for now, like, I would not need a demo. Yeah. So thanks for your call. Sorry? Yeah. Yeah. We are we are outsourcing. Yeah. Thank you. Yeah. Like, you know, I I understand what you're trying to say, and that would be helpful. But but for now, like, I don't have we're already in a contract, and and we don't have any any way out of the switch right now. So if there's anything, I'll let you know. You know? When we do a renewal, we might, like, put out a tender and all of that thing. So you can you can come and nominate for for it. Okay. Best email. I will not be the right person right now for that one. Can I confirm you? Because I'll have to take that consent from my supervisor. Yeah. Yeah. Uh-huh. I think that's next three years, I believe so. Thank you. Bye. 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Thank you so much.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.42,"sentiment":"neutral","sentiment_score":0.0054026812431402504},{"text":"Thanks.","start":11.12,"end":11.62,"sentiment":"positive","sentiment_score":0.40725481510162354},{"text":"Please stay on the 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we do a renewal, we might, like, put out a tender and all of that thing.","start":121.46,"end":127.755005,"sentiment":"neutral","sentiment_score":0.03338223334182711},{"text":"So you can you can come and nominate for for it.","start":128.13501,"end":131.675,"sentiment":"neutral","sentiment_score":0.06016173383051699},{"text":"Okay.","start":143.77,"end":144.27,"sentiment":"neutral","sentiment_score":0.06016524136066437},{"text":"Best email.","start":152.555,"end":153.69499,"sentiment":"neutral","sentiment_score":-0.059879448264837265}],"sentiment":"neutral","sentiment_score":0.03594369294516968,"num_words":33,"start":120.66,"end":153.69499},{"sentences":[{"text":"I will not be the right person right now for that one.","start":155.83499,"end":158.895,"sentiment":"neutral","sentiment_score":-0.3204589672386646},{"text":"Can I confirm you?","start":161.115,"end":162.075,"sentiment":"neutral","sentiment_score":-0.10796931013464928},{"text":"Because I'll have to take that consent from my 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Please stay on the line. Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Is this Prius?\n\nChannel 1: Yes.\n\nChannel 0: Hi. Good day to you. Preyas, this is just a really quick one. We're a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts,\n\nChannel 1: Mhmm.\n\nChannel 0: And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and sends you or provides a full audit trail.\n\nChannel 1: Mhmm.\n\nChannel 0: Would\n\nChannel 1: Mhmm.\n\nChannel 0: you be open to a quick demo?\n\nChannel 1: I think we're fine for now. Yeah. So we're all good on that one.\n\nChannel 0: Oh.\n\nChannel 1: Yeah. So for now, like, I would not need a demo. Yeah. So thanks\n\nChannel 0: I understand. Do do you guys already\n\nChannel 1: for\n\nChannel 0: have an associate?\n\nChannel 1: your call.\n\nChannel 0: Do you guys already\n\nChannel 1: Sorry?\n\nChannel 0: have a security? Just curious if you're outsourcing, or is it an in house security that you guys are using?\n\nChannel 1: Yeah. Yeah. We are we are outsourcing. Yeah. Thank you.\n\nChannel 0: How fair.\n\nChannel 1: Yeah.\n\nChannel 0: But would you still be open in seeing how we compare? Even if you'll stay with them, you'll negotiate better at renewal.\n\nChannel 1: Like, you know, I I understand what you're trying to say, and that would be helpful. But but for now, like, I don't have we're already in a contract, and and we don't have any any way out of the switch right now. So if there's anything, I'll let you know. You know? When we do a renewal, we might, like, put out a tender and all of that thing.\n\nSo you can you can come and nominate for for it.\n\nChannel 0: Oh, I understand. But I think it would be better if we send you our email. That way you can check us out, you know, just for future reference, prayers.\n\nChannel 1: Okay.\n\nChannel 0: Yeah. If can I have the best email where I can send this information to?\n\nChannel 1: Best email. I will not be the right person right now for that one. Can I confirm you? Because I'll have to take that consent from my supervisor.\n\nChannel 0: Oh, yes. Yes. No worries.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Okay. Again, I really wanna thank you for your time, Preus.\n\nChannel 1: Uh-huh.\n\nChannel 0: And maybe I can do you know where where when your contracts end with this current security that you guys have?\n\nChannel 1: I think that's next three years, I believe so.\n\nChannel 0: Oh, next two years. Okay. Alright. Again, Preyush, I\n\nChannel 1: Thank\n\nChannel 0: really appreciate the time. You take care, mate.\n\nChannel 1: you. Bye. Thank you so much.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.08,"end":4.42,"sentiment":"neutral","sentiment_score":0.0054026812431402504}],"sentiment":"neutral","sentiment_score":0.0054026812431402504,"channel":1,"num_words":16,"start":0.08,"end":4.42},{"sentences":[{"text":"Andrew.","start":6.3999996,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.09000491350889206}],"sentiment":"neutral","sentiment_score":0.09000491350889206,"channel":0,"num_words":1,"start":6.3999996,"end":6.8999996},{"sentences":[{"text":"Thanks.","start":11.12,"end":11.62,"sentiment":"positive","sentiment_score":0.40725481510162354},{"text":"Please stay on the 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Preus.","start":171.86,"end":174.84,"sentiment":"positive","sentiment_score":0.4455080986022949}],"sentiment":"positive","sentiment_score":0.41772188381715253,"channel":0,"num_words":11,"start":170.535,"end":174.84},{"sentences":[{"text":"Uh-huh.","start":175.27,"end":175.77,"sentiment":"neutral","sentiment_score":0.04270588979125023}],"sentiment":"neutral","sentiment_score":0.04270588979125023,"channel":1,"num_words":1,"start":175.27,"end":175.77},{"sentences":[{"text":"And maybe I can do you know where where when your contracts end with this current security that you guys have?","start":175.3,"end":183.24,"sentiment":"neutral","sentiment_score":-0.0030917094222136904}],"sentiment":"neutral","sentiment_score":-0.0030917094222136904,"channel":0,"num_words":21,"start":175.3,"end":183.24},{"sentences":[{"text":"I think that's next three years, I believe so.","start":184.955,"end":188.255,"sentiment":"neutral","sentiment_score":-0.019852379750874307}],"sentiment":"neutral","sentiment_score":-0.019852379750874307,"channel":1,"num_words":9,"start":184.955,"end":188.255},{"sentences":[{"text":"Oh, next two years.","start":188.915,"end":190.435,"sentiment":"neutral","sentiment_score":0.012991941068321466},{"text":"Okay.","start":190.435,"end":190.935,"sentiment":"neutral","sentiment_score":0.09568696469068529},{"text":"Alright.","start":191.955,"end":192.455,"sentiment":"neutral","sentiment_score":0.20278805494308472},{"text":"Again, Preyush, I","start":192.75499,"end":193.955,"sentiment":"neutral","sentiment_score":0.29609227180480957}],"sentiment":"neutral","sentiment_score":0.1376355110357205,"channel":0,"num_words":9,"start":188.915,"end":193.955},{"sentences":[{"text":"Thank","start":193.93494,"end":194.43494,"sentiment":"positive","sentiment_score":0.6164562106132507}],"sentiment":"positive","sentiment_score":0.6164562106132507,"channel":1,"num_words":1,"start":193.93494,"end":194.43494},{"sentences":[{"text":"really appreciate the time.","start":193.955,"end":195.415,"sentiment":"positive","sentiment_score":0.6919044107198715},{"text":"You take care, mate.","start":195.555,"end":196.69499,"sentiment":"positive","sentiment_score":0.5270204544067383}],"sentiment":"positive","sentiment_score":0.6094624325633049,"channel":0,"num_words":8,"start":193.955,"end":196.69499},{"sentences":[{"text":"you.","start":197.13493,"end":197.53494,"sentiment":"neutral","sentiment_score":0.21098661422729492},{"text":"Bye.","start":197.53494,"end":197.85493,"sentiment":"neutral","sentiment_score":0.2951927185058594},{"text":"Thank you so much.","start":197.85493,"end":198.83495,"sentiment":"positive","sentiment_score":0.8495792597532272}],"sentiment":"positive","sentiment_score":0.6507493952910105,"channel":1,"num_words":6,"start":197.13493,"end":198.83495},{"sentences":[{"text":"Bye bye.","start":198.675,"end":199.33499,"sentiment":"neutral","sentiment_score":0.11419705674052238}],"sentiment":"neutral","sentiment_score":0.11419705674052238,"channel":0,"num_words":2,"start":198.675,"end":199.33499}]},"summary":{"result":"success","short":"An agent from a cybersecurity company called Prius to offer a demo and asked if they had an associate. Prius said they were already in a contract and offered to take a demo. The agent asked for their email to send information and confirmed if they needed to renew their contracts."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew. Thanks.","start_word":1,"end_word":18,"intents":[{"intent":"Record caller information","confidence_score":0.008714339}]},{"text":"you be open to a quick demo?","start_word":98,"end_word":104,"intents":[{"intent":"Offer demo","confidence_score":0.27934912},{"intent":"Offer demo","confidence_score":0.0037596468}]},{"text":"Do do you guys already for have an associate? your call. Do you guys already Sorry? have a security? Just curious if you're outsourcing, or is it an in house security that you guys are using? Yeah. Yeah.","start_word":136,"end_word":173,"intents":[{"intent":"Confirm understanding","confidence_score":0.17311041}]},{"text":"Just curious if you're outsourcing, or is it an in house security that you guys are using? Yeah.","start_word":155,"end_word":172,"intents":[{"intent":"Discuss security services","confidence_score":0.0037588216},{"intent":"Inquire about outsourcing strategy","confidence_score":0.007711391}]},{"text":"But would you still be open in seeing how we compare? Even if you'll stay with them, you'll negotiate better at renewal.","start_word":185,"end_word":206,"intents":[{"intent":"Consider negotiation options","confidence_score":0.00062208326}]},{"text":"When we do a renewal, we might, like, put out a tender and all of that thing. So you can you can come and nominate for for it. Oh, I understand.","start_word":260,"end_word":290,"intents":[{"intent":"Nominate for contract","confidence_score":0.045491196}]},{"text":"If can I have the best email where I can send this information to? Best email.","start_word":320,"end_word":335,"intents":[{"intent":"Provide information","confidence_score":0.04640461}]},{"text":"I will not be the right person right now for that one. Can I confirm you? Because I'll have to take that consent from my supervisor. Oh, yes. Yes.","start_word":336,"end_word":364,"intents":[{"intent":"Confirm understanding","confidence_score":0.007027442}]},{"text":"Because I'll have to take that consent from my supervisor. Oh, yes.","start_word":352,"end_word":363,"intents":[{"intent":"Request confirmation of consent","confidence_score":0.000059346425}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.013800596818327904},{"text":"Thanks.","start_word":17,"end_word":17,"sentiment":"positive","sentiment_score":0.40725481510162354},{"text":"Please stay on the line. Hello? Oh, hi. This is Andrew from Vigilance AI. Is this Prius? Yes. Hi.","start_word":18,"end_word":36,"sentiment":"neutral","sentiment_score":0.1308918595314026},{"text":"Good day to you. Preyas, this is just a really quick one.","start_word":37,"end_word":48,"sentiment":"positive","sentiment_score":0.3839356303215027},{"text":"We're a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts, Mhmm. And our AI security analyst works twenty four seven while having a human in the loop, automatically analyze the alerts, and sends you or provides a full audit trail. Mhmm. Would Mhmm. you be open to a quick demo? I think we're fine for now. Yeah. So we're all good on that one. Oh. Yeah. So for now, like, I would not need a demo. Yeah. So thanks I understand. Do do you guys already for have an associate? your call. Do you guys already Sorry? have a security? Just curious if you're outsourcing, or is it an in house security that you guys are using? Yeah. Yeah. We are we are outsourcing. Yeah. Thank you. How fair. Yeah. But would you still be open in seeing how we compare? Even if you'll stay with them, you'll negotiate better at renewal. Like, you know, I I understand what you're trying to say, and that would be helpful. But but for now, like, I don't have we're already in a contract, and and we don't have any any way out of the switch right now. So if there's anything, I'll let you know. You know? When we do a renewal, we might, like, put out a tender and all of that thing. So you can you can come and nominate for for it. Oh, I understand. But I think it would be better if we send you our email. That way you can check us out, you know, just for future reference, prayers. Okay. Yeah. If can I have the best email where I can send this information to? Best email. I will not be the right person right now for that one. Can I confirm you? Because I'll have to take that consent from my supervisor. Oh, yes. Yes. No worries. Yeah. Yeah. Okay.","start_word":49,"end_word":369,"sentiment":"neutral","sentiment_score":0.013137856376505344},{"text":"Again, I really wanna thank you for your time, Preus.","start_word":370,"end_word":379,"sentiment":"positive","sentiment_score":0.4264446496963501},{"text":"Uh-huh. And maybe I can do you know where where when your contracts end with this current security that you guys have? I think that's next three years, I believe so. Oh, next two years. Okay. Alright.","start_word":380,"end_word":416,"sentiment":"neutral","sentiment_score":0.01646771840751171},{"text":"Again, Preyush, I Thank really appreciate the time. You take care, mate.","start_word":417,"end_word":428,"sentiment":"positive","sentiment_score":0.4847171902656555},{"text":"you. Bye.","start_word":429,"end_word":430,"sentiment":"neutral","sentiment_score":0.30559635162353516},{"text":"Thank you so much. Bye bye.","start_word":431,"end_word":436,"sentiment":"positive","sentiment_score":0.608479380607605}],"average":{"sentiment":"neutral","sentiment_score":0.0699929898312866}}}}