{"metadata":{"transaction_key":"deprecated","request_id":"019fcfbe-45c5-7e73-959d-d833d5fce202","sha256":"856261b78fe81b01de08422b2e8ebdf7794d0cbfe61f7b31ed4342f1265c0cd2","created":"2026-08-05T02:26:23.282Z","duration":27.503937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","confidence":1.0,"words":[{"word":"voice","start":0.24,"end":0.48,"confidence":0.83251953,"punctuated_word":"Voice","sentiment":"negative","sentiment_score":-0.4312915503978729},{"word":"mail","start":0.48,"end":0.96,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.4094577729701996},{"word":"the","start":0.96,"end":1.12,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7643272876739502},{"word":"person","start":1.12,"end":1.52,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7400142550468445},{"word":"you're","start":1.52,"end":1.76,"confidence":0.9753418,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.750816822052002},{"word":"trying","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.797694206237793},{"word":"to","start":2.0,"end":2.08,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7725207805633545},{"word":"reach","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.7856357097625732},{"word":"is","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8192618489265442},{"word":"not","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.857153058052063},{"word":"available","start":2.72,"end":3.22,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.77937251329422},{"word":"at","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.4622539281845093},{"word":"the","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.41067034006118774},{"word":"tone","start":3.6799998,"end":4.18,"confidence":0.9995117,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3485970199108124},{"word":"please","start":4.24,"end":4.56,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.41354283690452576},{"word":"record","start":4.56,"end":4.88,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.4116075932979584},{"word":"your","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3959849178791046},{"word":"message","start":5.04,"end":5.54,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3220735788345337},{"word":"when","start":5.6,"end":5.8399997,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.22104912996292111},{"word":"you","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2787470519542694},{"word":"have","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.20831219851970673},{"word":"finished","start":6.16,"end":6.56,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.2495873421430588},{"word":"recording","start":6.56,"end":7.06,"confidence":0.9995117,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.27458465099334717},{"word":"you","start":7.2,"end":7.3599997,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.36388593912124634},{"word":"may","start":7.3599997,"end":7.52,"confidence":1.0,"punctuated_word":"may","sentiment":"negative","sentiment_score":-0.4045847952365875},{"word":"hang","start":7.52,"end":7.68,"confidence":1.0,"punctuated_word":"hang","sentiment":"negative","sentiment_score":-0.41694140434265137},{"word":"up","start":7.68,"end":8.18,"confidence":0.9995117,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.22266970574855804}],"paragraphs":{"transcript":"\nVoice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Voice mail.","start":0.24,"end":0.96,"sentiment":"negative","sentiment_score":-0.42037466168403625},{"text":"The person you're trying to reach is not available.","start":0.96,"end":3.22,"sentiment":"negative","sentiment_score":-0.7851996090677049},{"text":"At the tone, please record your message.","start":3.36,"end":5.54,"sentiment":"negative","sentiment_score":-0.3949614592960903},{"text":"When you have finished recording, you may hang up.","start":5.6,"end":8.18,"sentiment":"neutral","sentiment_score":-0.29337357978026074}],"sentiment":"negative","sentiment_score":-0.49306067548416277,"num_words":27,"start":0.24,"end":8.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Voice mail.","start":0.24,"end":0.96,"sentiment":"negative","sentiment_score":-0.42037466168403625},{"text":"The person you're trying to reach is not available.","start":0.96,"end":3.22,"sentiment":"negative","sentiment_score":-0.7851996090677049},{"text":"At the tone, please record your message.","start":3.36,"end":5.54,"sentiment":"negative","sentiment_score":-0.3949614592960903},{"text":"When you have finished recording, you may hang up.","start":5.6,"end":8.18,"sentiment":"neutral","sentiment_score":-0.29337357978026074}],"sentiment":"negative","sentiment_score":-0.49306067548416277,"channel":1,"num_words":27,"start":0.24,"end":8.18}]},"summary":{"result":"success","short":"Voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up.","start_word":18,"end_word":26,"intents":[{"intent":"Leave message","confidence_score":0.66914904}]}]},"sentiments":{"segments":[{"text":"Voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.5847254991531372},{"text":"When you have finished recording, you may hang up.","start_word":18,"end_word":26,"sentiment":"neutral","sentiment_score":-0.3042188286781311}],"average":{"sentiment":"negative","sentiment_score":-0.4965662275041853}}}}