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Hello? Hi, Samir. Reza here with Techcom. How's it going over there, ma'am?\n\nSomething actually just getting back to you. I gave you a call months ago regarding your business, Energy Saviors, which was on hold. And you said, like, you you will be resuming it, like, around May. Right? Yeah.\n\nSo mhmm. Actually, Samuel, the reason I was giving you a call was to check-in. How do you guys manage your business phone system? No. No.\n\nI mean, not regarding this. I mean, you're using a business number, right, for your business? Okay. And, like, who provides you that? Is it by Telstra, Optus, NextGen?\n\nOrder phone. Alright. So any idea, like, how much do you pay monthly for your number? Business number? Hello?\n\nAlright. Got you, mate. No worries. We'll try giving you a call after half an hour. Alright?\n\nOkay. That's fine. 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Hello? Yes? I'm good. I'm good.\n\nHow can I help you? Yeah. Yeah. Correct. Correct.\n\nCorrect. At the end of May. Yeah. Yeah. Is it alright if we are able to talk in half an hour's time?\n\nI'm just driving at the moment. We'll be done in half an hour. If you're able to renew, then I'll let you know how we get the leads for solar and, you know, how we sell that kind of stuff. Just just the same mobile number. No.\n\nI got a phone number. That's what I'm saying. I'm happy to discuss it with you with the business plan or whatever is on offer. I am just driving at the moment, and I said I'll be done in half an hour. So if you are able to ring me in half an hour's time, happy to discuss the business plan with you, buddy.\n\nOkay. Sure. Sure. Sure. No stress.\n\nThank you. Thank you. 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Hi,\n\nChannel 1: Yes?\n\nChannel 0: Samir. Reza here with Techcom. How's it going over there, ma'am?\n\nChannel 1: I'm good. I'm good. How can I help you?\n\nChannel 0: Something actually just getting back to you. I gave you a call months ago regarding your business, Energy Saviors, which\n\nChannel 1: Yeah.\n\nChannel 0: was on\n\nChannel 1: Yeah.\n\nChannel 0: hold. And you said, like, you you will be resuming it, like, around May.\n\nChannel 1: Correct.\n\nChannel 0: Right?\n\nChannel 1: Correct. Correct. At the end\n\nChannel 0: Yeah.\n\nChannel 1: of\n\nChannel 0: So\n\nChannel 1: May. Yeah. Yeah.\n\nChannel 0: mhmm. Actually, Samuel, the reason I was giving you a call was to check-in. How do you guys manage your business phone system?\n\nChannel 1: Is it alright if we are able to talk in half an hour's time? I'm just driving at the moment. We'll be done in half an hour. If you're able to renew, then I'll let you know how we get the leads for solar and, you know, how we sell that kind\n\nChannel 0: No.\n\nChannel 1: of\n\nChannel 0: No.\n\nChannel 1: stuff.\n\nChannel 0: I mean, not regarding this. I mean, you're using a business number, right, for your business?\n\nChannel 1: Just just the same mobile number.\n\nChannel 0: Okay. And, like, who provides you that? Is it by Telstra, Optus, NextGen?\n\nChannel 1: No. I got a phone number.\n\nChannel 0: Order phone. Alright. So any idea, like, how much do you pay monthly for your number?\n\nChannel 1: That's\n\nChannel 0: Business\n\nChannel 1: what I'm\n\nChannel 0: number?\n\nChannel 1: saying. I'm happy to discuss it with you with the business plan or whatever is on offer. I am just driving at the moment, and I said I'll be done in half an hour. 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Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.009789405390620232}],"sentiment":"neutral","sentiment_score":0.009789405390620232,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hello?","start":2.32,"end":2.82,"sentiment":"neutral","sentiment_score":0.010107537731528282}],"sentiment":"neutral","sentiment_score":0.010107537731528282,"channel":0,"num_words":1,"start":2.32,"end":2.82},{"sentences":[{"text":"Hello?","start":4.56,"end":5.06,"sentiment":"neutral","sentiment_score":0.011264546774327757}],"sentiment":"neutral","sentiment_score":0.011264546774327757,"channel":1,"num_words":1,"start":4.56,"end":5.06},{"sentences":[{"text":"Hello?","start":5.04,"end":5.54,"sentiment":"neutral","sentiment_score":0.01694912649691105},{"text":"Hi,","start":6.08,"end":6.48,"sentiment":"neutral","sentiment_score":0.06057070940732956}],"sentiment":"neutral","sentiment_score":0.038759917952120304,"channel":0,"num_words":2,"start":5.04,"end":6.48},{"sentences":[{"text":"Yes?","start":6.3199997,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.0710836797952652}],"sentiment":"neutral","sentiment_score":0.0710836797952652,"channel":1,"num_words":1,"start":6.3199997,"end":6.8199997},{"sentences":[{"text":"Samir.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.0988277792930603},{"text":"Reza here with Techcom.","start":7.04,"end":8.32,"sentiment":"neutral","sentiment_score":0.11509344913065434},{"text":"How's it going over there, ma'am?","start":8.32,"end":9.78,"sentiment":"neutral","sentiment_score":0.2354744697610537}],"sentiment":"neutral","sentiment_score":0.179277126762,"channel":0,"num_words":11,"start":6.48,"end":9.78},{"sentences":[{"text":"I'm good.","start":10.32,"end":10.8,"sentiment":"positive","sentiment_score":0.5445247888565063},{"text":"I'm good.","start":10.8,"end":11.28,"sentiment":"positive","sentiment_score":0.578644722700119},{"text":"How can I help you?","start":11.28,"end":12.345,"sentiment":"neutral","sentiment_score":0.33027580976486204}],"sentiment":"positive","sentiment_score":0.4330797857708401,"channel":1,"num_words":9,"start":10.32,"end":12.345},{"sentences":[{"text":"Something actually just getting back to you.","start":13.965,"end":16.545,"sentiment":"neutral","sentiment_score":0.05643662278141294},{"text":"I gave you a call months ago 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The representative asks about Samir's monthly charge for his business phone number and offers to discuss the business plan in half an hour. Samir is driving and unable to talk for long, but agrees to a call in half an hour."},"intents":{"segments":[{"text":"I'm happy to discuss it with you with the business plan or whatever is on offer. I am just driving at the moment, and I said I'll be done in half an hour. So if you Hello? are able Alright. to ring me in half an hour's time, happy to discuss the business plan with you, buddy.","start_word":219,"end_word":275,"intents":[{"intent":"Verify business plan","confidence_score":0.014263926}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Hello? Hi, Yes? Samir. Reza here with Techcom. How's it going over there, ma'am?","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.12175963819026948},{"text":"I'm good. I'm good.","start_word":17,"end_word":20,"sentiment":"positive","sentiment_score":0.557880163192749},{"text":"How can I help you? Something actually just getting back to you. I gave you a call months ago regarding your business, Energy Saviors, which Yeah. was on Yeah. hold. And you said, like, you you will be resuming it, like, around May. Correct. Right? Correct. Correct. At the end Yeah. of So May. Yeah. Yeah. mhmm. Actually, Samuel, the reason I was giving you a call was to check-in. How do you guys manage your business phone system? Is it alright if we are able to talk in half an hour's time? I'm just driving at the moment. We'll be done in half an hour. If you're able to renew, then I'll let you know how we get the leads for solar and, you know, how we sell that kind No. of No. stuff. I mean, not regarding this. I mean, you're using a business number, right, for your business? Just just the same mobile number. Okay. And, like, who provides you that? Is it by Telstra, Optus, NextGen? No. I got a phone number. Order phone. Alright. So any idea, like, how much do you pay monthly for your number? That's Business what I'm number? saying. I'm happy to discuss it with you with the business plan or whatever is on offer. I am just driving at the moment, and I said I'll be done in half an hour. So if you Hello? are able Alright. to ring me in half an hour's time, happy to discuss the business plan with you, buddy. Got you, mate. No worries. We'll try Okay. giving you a call after half an hour. Alright? Sure. Sure. Sure. No stress. Thank Okay. you. That's fine. 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