{"metadata":{"transaction_key":"deprecated","request_id":"ff863877-45e5-4a4b-b801-137af86c6fa8","sha256":"f5f422d5ffe3f7ddf708363965072f06c91125d9a63b24608df4b7bce08dd815","created":"2026-02-16T07:39:23.722Z","duration":95.47194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":368,"output_tokens":58},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":419,"output_tokens":419},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":419,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Hello. Are you ready for a brand new onboarding pre assessment? James Stewart. And you can do the pre assessment straight in the workbook, I think. Well, that's typically how we would do it. But you do however, if you have the other one open, do whatever works. Same. Same. Yes. Now I've already booked him in for the SOA presentation. So when you finish, you can just let him go. Next week, it's changing. But I booked him in next Wednesday. Yep. You can do that. That's that's fine. Yeah. That's fine. Either way. If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff and some of his information. Yeah. And he's been on the phone he's been on the phone for, like, an hour forty. Okay. And when you when you finish yeah. He's he's lovely. When when you finish, just say, oh, yeah. I'm Veronica will be in touch next week with the recommendation. Yep. Alright. You ready for him? Okay. Bye. Thanks.","confidence":0.9946197,"words":[{"word":"hello","start":4.0,"end":4.5,"confidence":0.6039928,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.03241775557398796},{"word":"are","start":4.64,"end":4.7999997,"confidence":0.99110776,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.03909436613321304},{"word":"you","start":4.7999997,"end":4.96,"confidence":0.9975739,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.058605391532182693},{"word":"ready","start":4.96,"end":5.2799997,"confidence":0.9968284,"punctuated_word":"ready","sentiment":"neutral","sentiment_score":0.08010163903236389},{"word":"for","start":5.2799997,"end":5.52,"confidence":0.99392223,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.07891426235437393},{"word":"a","start":5.52,"end":5.68,"confidence":0.9662031,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07303234934806824},{"word":"brand","start":5.68,"end":6.0,"confidence":0.9915503,"punctuated_word":"brand","sentiment":"neutral","sentiment_score":0.0635601207613945},{"word":"new","start":6.0,"end":6.16,"confidence":0.99626994,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.11390048265457152},{"word":"onboarding","start":6.16,"end":6.66,"confidence":0.99585694,"punctuated_word":"onboarding","sentiment":"neutral","sentiment_score":0.10983441770076752},{"word":"pre","start":6.72,"end":6.8799996,"confidence":0.9228338,"punctuated_word":"pre","sentiment":"neutral","sentiment_score":0.09090101718902588},{"word":"assessment","start":6.8799996,"end":7.3799996,"confidence":0.942381,"punctuated_word":"assessment?","sentiment":"neutral","sentiment_score":0.07878413796424866},{"word":"james","start":11.36,"end":11.86,"confidence":0.92865396,"punctuated_word":"James","sentiment":"neutral","sentiment_score":0.01725849322974682},{"word":"stewart","start":12.08,"end":12.465,"confidence":0.6961194,"punctuated_word":"Stewart.","sentiment":"neutral","sentiment_score":0.019233111292123795},{"word":"and","start":15.345,"end":15.505,"confidence":0.9575252,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.02689173072576523},{"word":"you","start":15.505,"end":15.665,"confidence":0.99976796,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03069828450679779},{"word":"can","start":15.665,"end":15.825,"confidence":0.9776152,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0388617217540741},{"word":"do","start":15.825,"end":15.985001,"confidence":0.999879,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03850705176591873},{"word":"the","start":15.985001,"end":16.145,"confidence":0.99914515,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04677047207951546},{"word":"pre","start":16.145,"end":16.385,"confidence":0.9897803,"punctuated_word":"pre","sentiment":"neutral","sentiment_score":0.04838695749640465},{"word":"assessment","start":16.385,"end":16.885,"confidence":0.88197744,"punctuated_word":"assessment","sentiment":"neutral","sentiment_score":0.04004143923521042},{"word":"straight","start":17.025,"end":17.265,"confidence":0.9943066,"punctuated_word":"straight","sentiment":"neutral","sentiment_score":0.04952570050954819},{"word":"in","start":17.265,"end":17.744999,"confidence":0.99971217,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03715096041560173},{"word":"the","start":17.744999,"end":17.985,"confidence":0.9998196,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04464974254369736},{"word":"workbook","start":17.985,"end":18.485,"confidence":0.8529213,"punctuated_word":"workbook,","sentiment":"neutral","sentiment_score":0.030002500861883163},{"word":"i","start":19.505001,"end":19.665,"confidence":0.99770653,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.024987373501062393},{"word":"think","start":19.665,"end":20.165,"confidence":0.98467493,"punctuated_word":"think.","sentiment":"neutral","sentiment_score":0.01885250024497509},{"word":"well","start":20.785,"end":21.025,"confidence":0.93231046,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.03220779448747635},{"word":"that's","start":21.025,"end":21.345001,"confidence":0.99905527,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.033844124525785446},{"word":"typically","start":21.345001,"end":21.845001,"confidence":0.99624914,"punctuated_word":"typically","sentiment":"neutral","sentiment_score":0.025612058117985725},{"word":"how","start":21.904999,"end":22.064999,"confidence":0.9997111,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.028276341035962105},{"word":"we","start":22.064999,"end":22.225,"confidence":0.997877,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.028761480003595352},{"word":"would","start":22.225,"end":22.385,"confidence":0.99883777,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.04010586440563202},{"word":"do","start":22.385,"end":22.625,"confidence":0.99943525,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03206075727939606},{"word":"it","start":22.625,"end":23.125,"confidence":0.95545113,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.029977109283208847},{"word":"but","start":23.185,"end":23.505001,"confidence":0.97853047,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.02051999792456627},{"word":"you","start":23.505001,"end":23.744999,"confidence":0.9967242,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0314364954829216},{"word":"do","start":23.744999,"end":23.904999,"confidence":0.99937683,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.021988458931446075},{"word":"however","start":23.985,"end":24.305,"confidence":0.932914,"punctuated_word":"however,","sentiment":"neutral","sentiment_score":0.023990735411643985},{"word":"if","start":24.305,"end":24.465,"confidence":0.99891424,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03258374333381653},{"word":"you","start":24.465,"end":24.625,"confidence":0.9996007,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03333166986703873},{"word":"have","start":24.625,"end":24.865,"confidence":0.9990802,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.022815193980932236},{"word":"the","start":24.865,"end":25.025,"confidence":0.99173564,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.020030654966831207},{"word":"other","start":25.025,"end":25.185,"confidence":0.99644214,"punctuated_word":"other","sentiment":"neutral","sentiment_score":0.021293427795171738},{"word":"one","start":25.185,"end":25.505001,"confidence":0.997248,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.02692648768424988},{"word":"open","start":25.505001,"end":25.825,"confidence":0.8178192,"punctuated_word":"open,","sentiment":"neutral","sentiment_score":0.02743460237979889},{"word":"do","start":25.825,"end":26.04,"confidence":0.9848258,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.036026276648044586},{"word":"whatever","start":26.12,"end":26.52,"confidence":0.9983637,"punctuated_word":"whatever","sentiment":"neutral","sentiment_score":0.04144316911697388},{"word":"works","start":26.52,"end":27.02,"confidence":0.8297819,"punctuated_word":"works.","sentiment":"neutral","sentiment_score":0.013551088981330396},{"word":"same","start":27.080002,"end":27.580002,"confidence":0.84869236,"punctuated_word":"Same.","sentiment":"neutral","sentiment_score":-0.17480331659317017},{"word":"same","start":30.28,"end":30.78,"confidence":0.99529505,"punctuated_word":"Same.","sentiment":"neutral","sentiment_score":-0.027140216901898384},{"word":"yes","start":31.080002,"end":31.580002,"confidence":0.7509531,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.021248016506433487},{"word":"now","start":32.120003,"end":32.36,"confidence":0.9946197,"punctuated_word":"Now","sentiment":"neutral","sentiment_score":0.021898003295063972},{"word":"i've","start":32.36,"end":32.600002,"confidence":0.99758816,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.047906409949064255},{"word":"already","start":32.600002,"end":33.0,"confidence":0.9980242,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.1070549264550209},{"word":"booked","start":33.0,"end":33.32,"confidence":0.9992681,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.06897875666618347},{"word":"him","start":33.32,"end":33.56,"confidence":0.9977848,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.07859776169061661},{"word":"in","start":33.56,"end":33.8,"confidence":0.9970084,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07618436217308044},{"word":"for","start":33.8,"end":33.96,"confidence":0.99620277,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.08076531440019608},{"word":"the","start":33.96,"end":34.2,"confidence":0.9948154,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08054579794406891},{"word":"soa","start":34.2,"end":34.6,"confidence":0.94668853,"punctuated_word":"SOA","sentiment":"neutral","sentiment_score":0.07333289086818695},{"word":"presentation","start":34.6,"end":35.1,"confidence":0.7779646,"punctuated_word":"presentation.","sentiment":"neutral","sentiment_score":0.0687587708234787},{"word":"so","start":35.32,"end":35.48,"confidence":0.9972172,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.04277562722563744},{"word":"when","start":35.48,"end":35.800003,"confidence":0.99777454,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.040451180189847946},{"word":"you","start":35.800003,"end":35.96,"confidence":0.9962745,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.04419809207320213},{"word":"finish","start":35.96,"end":36.36,"confidence":0.99171364,"punctuated_word":"finish,","sentiment":"neutral","sentiment_score":0.028849035501480103},{"word":"you","start":36.36,"end":36.52,"confidence":0.99329835,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.026318350806832314},{"word":"can","start":36.52,"end":36.760002,"confidence":0.99111044,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.027137620374560356},{"word":"just","start":36.760002,"end":37.24,"confidence":0.99068797,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.013984298333525658},{"word":"let","start":37.24,"end":37.4,"confidence":0.99443805,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.016739949584007263},{"word":"him","start":37.4,"end":37.64,"confidence":0.99149233,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.02138228714466095},{"word":"go","start":37.64,"end":38.14,"confidence":0.83033967,"punctuated_word":"go.","sentiment":"neutral","sentiment_score":0.0281924307346344},{"word":"next","start":38.68,"end":39.135,"confidence":0.72573376,"punctuated_word":"Next","sentiment":"neutral","sentiment_score":0.03852398693561554},{"word":"week","start":39.135,"end":39.375,"confidence":0.9793061,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.05040914937853813},{"word":"it's","start":39.375,"end":39.535,"confidence":0.99911064,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.06479315459728241},{"word":"changing","start":39.535,"end":40.035,"confidence":0.90585035,"punctuated_word":"changing.","sentiment":"neutral","sentiment_score":0.10716617107391356},{"word":"but","start":42.175,"end":42.254997,"confidence":0.76405495,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.08112095296382904},{"word":"i","start":42.254997,"end":42.335,"confidence":0.99341244,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.044380560517311096},{"word":"booked","start":42.335,"end":42.655,"confidence":0.42696297,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.04179072380065918},{"word":"him","start":42.655,"end":42.815,"confidence":0.9978168,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.06133461743593216},{"word":"in","start":42.815,"end":42.975,"confidence":0.9979639,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.038754187524318695},{"word":"next","start":42.975,"end":43.295,"confidence":0.99848527,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.042819663882255554},{"word":"wednesday","start":43.295,"end":43.795,"confidence":0.9983818,"punctuated_word":"Wednesday.","sentiment":"neutral","sentiment_score":0.06838903576135635},{"word":"yep","start":44.094997,"end":44.594997,"confidence":0.9815184,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.052893754094839096},{"word":"you","start":47.614998,"end":47.855,"confidence":0.91719013,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.03852840140461922},{"word":"can","start":47.855,"end":48.094997,"confidence":0.99974924,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.03609687462449074},{"word":"do","start":48.094997,"end":48.254997,"confidence":0.9990426,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.08538585156202316},{"word":"that","start":48.254997,"end":48.495,"confidence":0.99951077,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.1172066330909729},{"word":"that's","start":48.495,"end":48.734997,"confidence":0.9994749,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.05901813507080078},{"word":"that's","start":48.734997,"end":48.975,"confidence":0.9992787,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.0011665349593386054},{"word":"fine","start":48.975,"end":49.295,"confidence":0.99772096,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.002997640520334244},{"word":"yeah","start":49.295,"end":49.454998,"confidence":0.91731304,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013301610946655272},{"word":"that's","start":49.454998,"end":49.695,"confidence":0.99985284,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.06997421383857727},{"word":"fine","start":49.695,"end":50.195,"confidence":0.85146385,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.05182858183979988},{"word":"either","start":50.655,"end":50.894997,"confidence":0.99724245,"punctuated_word":"Either","sentiment":"neutral","sentiment_score":0.023033542558550835},{"word":"way","start":50.894997,"end":51.15,"confidence":0.9919046,"punctuated_word":"way.","sentiment":"neutral","sentiment_score":0.04125473648309707},{"word":"if","start":59.15,"end":59.31,"confidence":0.98487246,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.07405123114585876},{"word":"you","start":59.31,"end":59.47,"confidence":0.99835336,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06261933594942093},{"word":"use","start":59.47,"end":59.71,"confidence":0.95444244,"punctuated_word":"use","sentiment":"neutral","sentiment_score":0.10472006350755692},{"word":"the","start":59.71,"end":59.870003,"confidence":0.9795371,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10690301656723022},{"word":"fox","start":59.870003,"end":60.11,"confidence":0.25661424,"punctuated_word":"Fox","sentiment":"neutral","sentiment_score":0.06801311671733856},{"word":"fund","start":60.11,"end":60.350002,"confidence":0.9214716,"punctuated_word":"Fund,","sentiment":"neutral","sentiment_score":0.07782411575317383},{"word":"you'll","start":60.350002,"end":60.510002,"confidence":0.8843021,"punctuated_word":"you'll","sentiment":"neutral","sentiment_score":0.08968048542737961},{"word":"see","start":60.510002,"end":60.75,"confidence":0.99619824,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.09140406548976898},{"word":"some","start":60.75,"end":60.910004,"confidence":0.99840873,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.06374475359916687},{"word":"of","start":60.910004,"end":60.99,"confidence":0.9995813,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.07819962501525879},{"word":"his","start":60.99,"end":61.31,"confidence":0.97959423,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.07225622236728668},{"word":"information","start":61.31,"end":61.81,"confidence":0.9928652,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.0666753277182579},{"word":"is","start":61.870003,"end":62.030003,"confidence":0.9963703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06077751144766808},{"word":"there","start":62.030003,"end":62.43,"confidence":0.9575891,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.07561986148357391},{"word":"like","start":62.43,"end":62.59,"confidence":0.999757,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.06853105872869492},{"word":"his","start":62.59,"end":62.83,"confidence":0.9600865,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.07072144001722336},{"word":"income","start":62.83,"end":63.15,"confidence":0.99674976,"punctuated_word":"income","sentiment":"neutral","sentiment_score":0.0862698033452034},{"word":"and","start":63.15,"end":63.39,"confidence":0.9759,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.052124567329883575},{"word":"bonuses","start":63.39,"end":63.870003,"confidence":0.9996099,"punctuated_word":"bonuses","sentiment":"neutral","sentiment_score":0.08346112072467804},{"word":"and","start":63.870003,"end":64.03,"confidence":0.9964546,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04464106261730194},{"word":"stuff","start":64.03,"end":64.53,"confidence":0.9987205,"punctuated_word":"stuff","sentiment":"neutral","sentiment_score":0.0536770299077034},{"word":"and","start":66.19,"end":66.51,"confidence":0.57608235,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07438000291585922},{"word":"some","start":66.51,"end":66.75,"confidence":0.9962132,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.05426479130983353},{"word":"of","start":66.75,"end":66.945,"confidence":0.9798973,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.052146680653095245},{"word":"his","start":67.025,"end":67.105,"confidence":0.83005244,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.02635316178202629},{"word":"information","start":67.105,"end":67.605,"confidence":0.99248195,"punctuated_word":"information.","sentiment":"neutral","sentiment_score":0.029849672690033913},{"word":"yeah","start":70.065,"end":70.225,"confidence":0.8348753,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09055735170841216},{"word":"and","start":70.225,"end":70.385,"confidence":0.99546105,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0656682550907135},{"word":"he's","start":70.385,"end":70.625,"confidence":0.9653393,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.04865016043186188},{"word":"been","start":70.625,"end":70.784996,"confidence":0.99898046,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.0368659645318985},{"word":"on","start":70.784996,"end":70.945,"confidence":0.9960516,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04168981313705444},{"word":"the","start":70.945,"end":71.104996,"confidence":0.9973037,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.025757569819688797},{"word":"phone","start":71.104996,"end":71.425,"confidence":0.9917427,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.001414717175066471},{"word":"he's","start":71.425,"end":71.665,"confidence":0.95217603,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":-0.006819406524300575},{"word":"been","start":71.665,"end":71.825,"confidence":0.99841917,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.0008477587252855301},{"word":"on","start":71.825,"end":71.985,"confidence":0.99931026,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.006408028304576874},{"word":"the","start":71.985,"end":72.145,"confidence":0.9988702,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009099863469600676},{"word":"phone","start":72.145,"end":72.385,"confidence":0.9995283,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.016353445127606392},{"word":"for","start":72.385,"end":72.625,"confidence":0.9581164,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":0.00707411952316761},{"word":"like","start":72.625,"end":73.104996,"confidence":0.9975189,"punctuated_word":"like,","sentiment":"neutral","sentiment_score":0.01226816512644291},{"word":"an","start":73.104996,"end":73.425,"confidence":0.9604794,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.020142780616879463},{"word":"hour","start":73.425,"end":73.825,"confidence":0.9996257,"punctuated_word":"hour","sentiment":"neutral","sentiment_score":0.02549811452627182},{"word":"forty","start":73.825,"end":74.325,"confidence":0.9349748,"punctuated_word":"forty.","sentiment":"neutral","sentiment_score":0.00615387037396431},{"word":"okay","start":78.225,"end":78.725,"confidence":0.6724852,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06647279858589172},{"word":"and","start":78.785,"end":78.945,"confidence":0.9876431,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.045708876103162766},{"word":"when","start":78.945,"end":79.104996,"confidence":0.99848276,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.04997912049293518},{"word":"you","start":79.104996,"end":79.425,"confidence":0.98201674,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03553280979394913},{"word":"when","start":79.425,"end":79.585,"confidence":0.7537922,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.04141394793987274},{"word":"you","start":79.585,"end":79.744995,"confidence":0.9591102,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0641564205288887},{"word":"finish","start":79.744995,"end":80.065,"confidence":0.8649014,"punctuated_word":"finish","sentiment":"neutral","sentiment_score":0.08939875662326813},{"word":"yeah","start":80.385,"end":80.625,"confidence":0.99135673,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.0998513326048851},{"word":"he's","start":80.625,"end":80.865,"confidence":0.99545777,"punctuated_word":"He's","sentiment":"positive","sentiment_score":0.347762793302536},{"word":"he's","start":80.865,"end":81.24,"confidence":0.9953395,"punctuated_word":"he's","sentiment":"positive","sentiment_score":0.4565468430519104},{"word":"lovely","start":81.4,"end":81.9,"confidence":0.99963856,"punctuated_word":"lovely.","sentiment":"positive","sentiment_score":0.44161343574523926},{"word":"when","start":82.119995,"end":82.439995,"confidence":0.997879,"punctuated_word":"When","sentiment":"neutral","sentiment_score":0.23733705282211304},{"word":"when","start":82.439995,"end":82.68,"confidence":0.99872965,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.22702401876449585},{"word":"you","start":82.68,"end":82.84,"confidence":0.99963284,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2400950193405151},{"word":"finish","start":82.84,"end":83.159996,"confidence":0.9753126,"punctuated_word":"finish,","sentiment":"neutral","sentiment_score":0.20059427618980408},{"word":"just","start":83.159996,"end":83.32,"confidence":0.9988444,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1710042506456375},{"word":"say","start":83.32,"end":83.479996,"confidence":0.98948216,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.145851731300354},{"word":"oh","start":83.479996,"end":83.64,"confidence":0.99811506,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.1850887835025787},{"word":"yeah","start":83.64,"end":83.799995,"confidence":0.9222819,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.20151138305664065},{"word":"i'm","start":83.799995,"end":83.96,"confidence":0.69436014,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.21117693185806272},{"word":"veronica","start":83.96,"end":84.28,"confidence":0.9267682,"punctuated_word":"Veronica","sentiment":"neutral","sentiment_score":0.2162357866764069},{"word":"will","start":84.28,"end":84.36,"confidence":0.7282068,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.2128494828939438},{"word":"be","start":84.36,"end":84.52,"confidence":0.99782145,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.21435098350048065},{"word":"in","start":84.52,"end":84.6,"confidence":0.99635565,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.18868088722229004},{"word":"touch","start":84.6,"end":84.84,"confidence":0.9998989,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.2007429450750351},{"word":"next","start":84.84,"end":85.079994,"confidence":0.99809307,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.17376448214054108},{"word":"week","start":85.079994,"end":85.32,"confidence":0.9995522,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.17823347449302673},{"word":"with","start":85.32,"end":85.479996,"confidence":0.99954647,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.25448301434516907},{"word":"the","start":85.479996,"end":85.72,"confidence":0.80180067,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.22952772676944733},{"word":"recommendation","start":85.72,"end":86.22,"confidence":0.9973639,"punctuated_word":"recommendation.","sentiment":"neutral","sentiment_score":0.22965486347675323},{"word":"yep","start":87.88,"end":88.36,"confidence":0.8622332,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.20647943019866943},{"word":"alright","start":88.36,"end":88.68,"confidence":0.9808813,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.16895902156829834},{"word":"you","start":88.68,"end":88.92,"confidence":0.97546834,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.1555553525686264},{"word":"ready","start":88.92,"end":89.159996,"confidence":0.9152525,"punctuated_word":"ready","sentiment":"neutral","sentiment_score":0.1793674677610397},{"word":"for","start":89.159996,"end":89.32,"confidence":0.99974126,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.18127289414405823},{"word":"him","start":89.32,"end":89.82,"confidence":0.999822,"punctuated_word":"him?","sentiment":"neutral","sentiment_score":0.19425401091575625},{"word":"okay","start":90.6,"end":91.1,"confidence":0.8953985,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.24924564361572263},{"word":"bye","start":91.56,"end":92.06,"confidence":0.9975878,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.17886394262313843},{"word":"thanks","start":92.119995,"end":92.619995,"confidence":0.9975033,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.3025552034378052}],"paragraphs":{"transcript":"\nHello. Are you ready for a brand new onboarding pre assessment? James Stewart. And you can do the pre assessment straight in the workbook, I think. Well, that's typically how we would do it.\n\nBut you do however, if you have the other one open, do whatever works. Same. Same. Yes. Now I've already booked him in for the SOA presentation.\n\nSo when you finish, you can just let him go. Next week, it's changing. But I booked him in next Wednesday. Yep. You can do that.\n\nThat's that's fine. Yeah. That's fine. Either way. If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff and some of his information.\n\nYeah. And he's been on the phone he's been on the phone for, like, an hour forty. Okay. And when you when you finish yeah. He's he's lovely.\n\nWhen when you finish, just say, oh, yeah. I'm Veronica will be in touch next week with the recommendation. Yep. Alright. You ready for him?\n\nOkay. Bye. Thanks.","paragraphs":[{"sentences":[{"text":"Hello.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.03241775557398796},{"text":"Are you ready for a brand new onboarding pre assessment?","start":4.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.07867281846702098},{"text":"James Stewart.","start":11.36,"end":12.465,"sentiment":"neutral","sentiment_score":0.018245802260935307},{"text":"And you can do the pre assessment straight in the workbook, I think.","start":15.345,"end":20.165,"sentiment":"neutral","sentiment_score":0.03656357197234264},{"text":"Well, that's typically how we would do it.","start":20.785,"end":23.125,"sentiment":"neutral","sentiment_score":0.03135569114238024}],"sentiment":"neutral","sentiment_score":0.04652380910428131,"num_words":34,"start":4.0,"end":23.125},{"sentences":[{"text":"But you do however, if you have the other one open, do whatever works.","start":23.185,"end":27.02,"sentiment":"neutral","sentiment_score":0.026669428750340427},{"text":"Same.","start":27.080002,"end":27.580002,"sentiment":"neutral","sentiment_score":-0.17480331659317017},{"text":"Same.","start":30.28,"end":30.78,"sentiment":"neutral","sentiment_score":-0.027140216901898384},{"text":"Yes.","start":31.080002,"end":31.580002,"sentiment":"neutral","sentiment_score":0.021248016506433487},{"text":"Now I've already booked him in for the SOA presentation.","start":32.120003,"end":35.1,"sentiment":"neutral","sentiment_score":0.07040229942649603}],"sentiment":"neutral","sentiment_score":0.03321109184374412,"num_words":27,"start":23.185,"end":35.1},{"sentences":[{"text":"So when you finish, you can just let him go.","start":35.32,"end":38.14,"sentiment":"neutral","sentiment_score":0.029002887196838856},{"text":"Next week, it's changing.","start":38.68,"end":40.035,"sentiment":"neutral","sentiment_score":0.06522311549633741},{"text":"But I booked him in next Wednesday.","start":42.175,"end":43.795,"sentiment":"neutral","sentiment_score":0.05408424884080887},{"text":"Yep.","start":44.094997,"end":44.594997,"sentiment":"neutral","sentiment_score":0.052893754094839096},{"text":"You can do that.","start":47.614998,"end":48.495,"sentiment":"neutral","sentiment_score":-0.0693044401705265}],"sentiment":"neutral","sentiment_score":0.027122579586620513,"num_words":26,"start":35.32,"end":48.495},{"sentences":[{"text":"That's that's fine.","start":48.495,"end":49.295,"sentiment":"neutral","sentiment_score":-0.018284653197042644},{"text":"Yeah.","start":49.295,"end":49.454998,"sentiment":"neutral","sentiment_score":0.013301610946655272},{"text":"That's fine.","start":49.454998,"end":50.195,"sentiment":"neutral","sentiment_score":0.060901397839188576},{"text":"Either way.","start":50.655,"end":51.15,"sentiment":"neutral","sentiment_score":0.032144139520823956},{"text":"If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff and some of his information.","start":59.15,"end":67.605,"sentiment":"neutral","sentiment_score":0.06880419708501834}],"sentiment":"neutral","sentiment_score":0.056866113243706745,"num_words":34,"start":48.495,"end":67.605},{"sentences":[{"text":"Yeah.","start":70.065,"end":70.225,"sentiment":"neutral","sentiment_score":0.09055735170841216},{"text":"And he's been on the phone he's been on the phone for, like, an hour forty.","start":70.225,"end":74.325,"sentiment":"neutral","sentiment_score":0.019817076215986162},{"text":"Okay.","start":78.225,"end":78.725,"sentiment":"neutral","sentiment_score":0.06647279858589172},{"text":"And when you when you finish yeah.","start":78.785,"end":80.625,"sentiment":"neutral","sentiment_score":0.06086303772670882},{"text":"He's he's lovely.","start":80.625,"end":81.9,"sentiment":"positive","sentiment_score":0.4153076906998952}],"sentiment":"neutral","sentiment_score":0.07664527521202606,"num_words":28,"start":70.065,"end":81.9},{"sentences":[{"text":"When when you finish, just say, oh, yeah.","start":82.119995,"end":83.799995,"sentiment":"neutral","sentiment_score":0.20106331445276737},{"text":"I'm Veronica will be in touch next week with the recommendation.","start":83.799995,"end":86.22,"sentiment":"neutral","sentiment_score":0.20997277985919605},{"text":"Yep.","start":87.88,"end":88.36,"sentiment":"neutral","sentiment_score":0.20647943019866943},{"text":"Alright.","start":88.36,"end":88.68,"sentiment":"neutral","sentiment_score":0.16895902156829834},{"text":"You ready for him?","start":88.68,"end":89.82,"sentiment":"neutral","sentiment_score":0.17761243134737015}],"sentiment":"neutral","sentiment_score":0.20016381084918977,"num_words":25,"start":82.119995,"end":89.82},{"sentences":[{"text":"Okay.","start":90.6,"end":91.1,"sentiment":"neutral","sentiment_score":0.24924564361572263},{"text":"Bye.","start":91.56,"end":92.06,"sentiment":"neutral","sentiment_score":0.17886394262313843},{"text":"Thanks.","start":92.119995,"end":92.619995,"sentiment":"neutral","sentiment_score":0.3025552034378052}],"sentiment":"neutral","sentiment_score":0.24355492989222208,"num_words":3,"start":90.6,"end":92.619995}]}}]},{"alternatives":[{"transcript":"Hello, Veronica? I am what's the client's name? Stewart. In the workbook. Okay. Stewart. No. I don't. I was honestly I mean, I need to go leads. Two weeks. In two weeks. Yep. Lovely. Alrighty. So working paper, and I'm gonna go rolling pre assessment. No. Or the workbook. Okay. Okay. Sweet. Alright. Sweet. Awesome. What I might do oh, yeah. Cool. Awesome. How are you thinking? Oh, poor guy. Alright. Sweet. Is he nice? Oh, Awesome. Sounds good. Alright. Thank you so much, Jess, please. Bye.","confidence":0.980666,"words":[{"word":"hello","start":1.92,"end":2.42,"confidence":0.8678281,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.03133956715464592},{"word":"veronica","start":2.48,"end":2.98,"confidence":0.86939824,"punctuated_word":"Veronica?","sentiment":"neutral","sentiment_score":0.03324825316667557},{"word":"i","start":8.48,"end":8.639999,"confidence":0.97981,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03325996920466423},{"word":"am","start":8.639999,"end":8.8,"confidence":0.95463,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.023220304399728775},{"word":"what's","start":8.88,"end":9.2,"confidence":0.99531066,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":0.0321967750787735},{"word":"the","start":9.2,"end":9.28,"confidence":0.6748756,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02872852049767971},{"word":"client's","start":9.28,"end":9.679999,"confidence":0.986979,"punctuated_word":"client's","sentiment":"neutral","sentiment_score":0.036271318793296814},{"word":"name","start":9.679999,"end":10.179999,"confidence":0.9961782,"punctuated_word":"name?","sentiment":"neutral","sentiment_score":0.033358585089445114},{"word":"stewart","start":14.32,"end":14.82,"confidence":0.7322841,"punctuated_word":"Stewart.","sentiment":"neutral","sentiment_score":0.01837526261806488},{"word":"in","start":19.055,"end":19.375,"confidence":0.9948677,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.01727334037423134},{"word":"the","start":19.375,"end":19.615,"confidence":0.99822086,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02880103141069412},{"word":"workbook","start":19.615,"end":20.115,"confidence":0.95757514,"punctuated_word":"workbook.","sentiment":"neutral","sentiment_score":0.017837706953287125},{"word":"okay","start":20.414999,"end":20.914999,"confidence":0.9992018,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03844388574361801},{"word":"stewart","start":23.855,"end":24.355,"confidence":0.92876214,"punctuated_word":"Stewart.","sentiment":"neutral","sentiment_score":0.01525344792753458},{"word":"no","start":26.575,"end":26.895,"confidence":0.9144877,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.15221738815307617},{"word":"i","start":26.895,"end":27.055,"confidence":0.9991048,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1788412481546402},{"word":"don't","start":27.055,"end":27.375,"confidence":0.9898741,"punctuated_word":"don't.","sentiment":"neutral","sentiment_score":-0.18053755164146423},{"word":"i","start":27.375,"end":27.535,"confidence":0.999796,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.181465283036232},{"word":"was","start":27.535,"end":27.695,"confidence":0.99958485,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.14538758993148804},{"word":"honestly","start":27.695,"end":28.175,"confidence":0.968708,"punctuated_word":"honestly","sentiment":"neutral","sentiment_score":-0.1636047214269638},{"word":"i","start":28.494999,"end":28.575,"confidence":0.6259265,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12746185064315796},{"word":"mean","start":28.575,"end":28.974998,"confidence":0.9937179,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.13513261079788208},{"word":"i","start":28.974998,"end":29.055,"confidence":0.9990503,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1516450196504593},{"word":"need","start":29.055,"end":29.215,"confidence":0.9988071,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.13322938978672028},{"word":"to","start":29.215,"end":29.375,"confidence":0.9966853,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.13233600556850433},{"word":"go","start":29.375,"end":29.615,"confidence":0.9969553,"punctuated_word":"go","sentiment":"neutral","sentiment_score":-0.12035614997148514},{"word":"leads","start":29.615,"end":30.115,"confidence":0.7747042,"punctuated_word":"leads.","sentiment":"neutral","sentiment_score":-0.11524704843759535},{"word":"two","start":36.04,"end":36.28,"confidence":0.9865568,"punctuated_word":"Two","sentiment":"neutral","sentiment_score":0.011765659786760809},{"word":"weeks","start":36.28,"end":36.78,"confidence":0.89879,"punctuated_word":"weeks.","sentiment":"neutral","sentiment_score":0.021525830030441284},{"word":"in","start":37.0,"end":37.16,"confidence":0.995074,"punctuated_word":"In","sentiment":"neutral","sentiment_score":0.010579487308859823},{"word":"two","start":37.16,"end":37.4,"confidence":0.9996922,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.01541365683078766},{"word":"weeks","start":37.4,"end":37.8,"confidence":0.9563297,"punctuated_word":"weeks.","sentiment":"neutral","sentiment_score":0.01517544500529766},{"word":"yep","start":37.8,"end":38.3,"confidence":0.99488246,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.06558997929096222},{"word":"lovely","start":40.6,"end":41.08,"confidence":0.9995418,"punctuated_word":"Lovely.","sentiment":"positive","sentiment_score":0.38820648193359375},{"word":"alrighty","start":41.08,"end":41.58,"confidence":0.9994907,"punctuated_word":"Alrighty.","sentiment":"neutral","sentiment_score":0.1919781118631363},{"word":"so","start":42.04,"end":42.52,"confidence":0.99935645,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08959875255823135},{"word":"working","start":42.52,"end":43.0,"confidence":0.9318614,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.05705425143241882},{"word":"paper","start":43.0,"end":43.5,"confidence":0.85781777,"punctuated_word":"paper,","sentiment":"neutral","sentiment_score":0.05432594567537308},{"word":"and","start":44.395,"end":44.635002,"confidence":0.9991084,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.031123436987400055},{"word":"i'm","start":44.635002,"end":44.715,"confidence":0.998422,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.03190288692712784},{"word":"gonna","start":44.715,"end":45.035,"confidence":0.9978999,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.036417603492736816},{"word":"go","start":45.035,"end":45.355,"confidence":0.9932774,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.029763560742139816},{"word":"rolling","start":45.355,"end":45.755,"confidence":0.94914585,"punctuated_word":"rolling","sentiment":"neutral","sentiment_score":0.048931144177913666},{"word":"pre","start":45.755,"end":45.995,"confidence":0.9534407,"punctuated_word":"pre","sentiment":"neutral","sentiment_score":0.03960195928812027},{"word":"assessment","start":45.995,"end":46.495,"confidence":0.9332474,"punctuated_word":"assessment.","sentiment":"neutral","sentiment_score":0.030494295060634613},{"word":"no","start":47.995,"end":48.495,"confidence":0.7377674,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1052878126502037},{"word":"or","start":49.035,"end":49.275,"confidence":0.6110374,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":0.0010898876935243609},{"word":"the","start":49.275,"end":49.435,"confidence":0.9979961,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.003483770415186882},{"word":"workbook","start":49.435,"end":49.935,"confidence":0.980666,"punctuated_word":"workbook.","sentiment":"neutral","sentiment_score":0.018611088395118713},{"word":"okay","start":52.315002,"end":52.815002,"confidence":0.9965043,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05699954926967621},{"word":"okay","start":55.755,"end":56.255,"confidence":0.9721165,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.06782369315624237},{"word":"sweet","start":56.555,"end":57.055,"confidence":0.9942337,"punctuated_word":"Sweet.","sentiment":"neutral","sentiment_score":0.07940691709518433},{"word":"alright","start":65.020004,"end":65.340004,"confidence":0.9725681,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1028958261013031},{"word":"sweet","start":65.340004,"end":65.74,"confidence":0.99794793,"punctuated_word":"Sweet.","sentiment":"neutral","sentiment_score":0.1790459156036377},{"word":"awesome","start":65.74,"end":66.24,"confidence":0.99920833,"punctuated_word":"Awesome.","sentiment":"neutral","sentiment_score":0.25947681069374084},{"word":"what","start":66.62,"end":66.86,"confidence":0.96836543,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.0562950074672699},{"word":"i","start":66.86,"end":67.020004,"confidence":0.9980773,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.043986883014440536},{"word":"might","start":67.020004,"end":67.34,"confidence":0.99678564,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.06160401552915573},{"word":"do","start":67.34,"end":67.84,"confidence":0.9992225,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.018322624266147617},{"word":"oh","start":69.020004,"end":69.18,"confidence":0.9542233,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":0.07526727765798569},{"word":"yeah","start":69.18,"end":69.42,"confidence":0.9965565,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.1170470118522644},{"word":"cool","start":69.42,"end":69.9,"confidence":0.9996878,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.2531566619873047},{"word":"awesome","start":69.9,"end":70.4,"confidence":0.99923736,"punctuated_word":"Awesome.","sentiment":"neutral","sentiment_score":0.2407381236553192},{"word":"how","start":70.46,"end":70.7,"confidence":0.9140022,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.028960850089788437},{"word":"are","start":70.7,"end":70.86,"confidence":0.8737226,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.03145299851894379},{"word":"you","start":70.86,"end":71.020004,"confidence":0.6464986,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03351979702711105},{"word":"thinking","start":71.020004,"end":71.520004,"confidence":0.8397312,"punctuated_word":"thinking?","sentiment":"neutral","sentiment_score":0.01909586228430271},{"word":"oh","start":75.425,"end":75.925,"confidence":0.7880819,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.22986960411071777},{"word":"poor","start":76.305,"end":76.465004,"confidence":0.93515587,"punctuated_word":"poor","sentiment":"neutral","sentiment_score":-0.16883189976215365},{"word":"guy","start":76.465004,"end":76.865005,"confidence":0.9957702,"punctuated_word":"guy.","sentiment":"neutral","sentiment_score":-0.11194925010204317},{"word":"alright","start":76.865005,"end":77.345,"confidence":0.99382585,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.06574379652738571},{"word":"sweet","start":77.345,"end":77.845,"confidence":0.9665228,"punctuated_word":"Sweet.","sentiment":"neutral","sentiment_score":0.07590712606906891},{"word":"is","start":79.025,"end":79.265,"confidence":0.9015718,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.04174397140741348},{"word":"he","start":79.265,"end":79.425,"confidence":0.97691035,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.04356607049703598},{"word":"nice","start":79.425,"end":79.925,"confidence":0.9712781,"punctuated_word":"nice?","sentiment":"neutral","sentiment_score":0.05668492242693901},{"word":"oh","start":80.465004,"end":80.965004,"confidence":0.7029197,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.15939027070999146},{"word":"awesome","start":87.03694,"end":87.35694,"confidence":0.77831376,"punctuated_word":"Awesome.","sentiment":"positive","sentiment_score":0.5423240661621094},{"word":"sounds","start":87.35694,"end":87.756935,"confidence":0.97982055,"punctuated_word":"Sounds","sentiment":"positive","sentiment_score":0.5522640347480774},{"word":"good","start":87.756935,"end":88.076935,"confidence":0.9996037,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4485275149345398},{"word":"alright","start":88.076935,"end":88.576935,"confidence":0.9842799,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.1878707855939865},{"word":"thank","start":89.67694,"end":89.99694,"confidence":0.979802,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4997386932373047},{"word":"you","start":89.99694,"end":90.076935,"confidence":0.9996331,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.47412028908729553},{"word":"so","start":90.076935,"end":90.23694,"confidence":0.99866915,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.5538743138313293},{"word":"much","start":90.23694,"end":90.47694,"confidence":0.89245427,"punctuated_word":"much,","sentiment":"positive","sentiment_score":0.5431204438209534},{"word":"jess","start":90.47694,"end":90.63694,"confidence":0.21984223,"punctuated_word":"Jess,","sentiment":"positive","sentiment_score":0.4318382143974304},{"word":"please","start":90.63694,"end":91.13694,"confidence":0.790838,"punctuated_word":"please.","sentiment":"neutral","sentiment_score":0.19479212164878845},{"word":"bye","start":92.55694,"end":93.05694,"confidence":0.9857688,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.13433308899402618}],"paragraphs":{"transcript":"\nHello, Veronica? I am what's the client's name? Stewart. In the workbook. Okay.\n\nStewart. No. I don't. I was honestly I mean, I need to go leads. Two weeks.\n\nIn two weeks. Yep. Lovely. Alrighty. So working paper, and I'm gonna go rolling pre assessment.\n\nNo. Or the workbook. Okay. Okay. Sweet.\n\nAlright. Sweet. Awesome. What I might do oh, yeah. Cool.\n\nAwesome. How are you thinking? Oh, poor guy. Alright. Sweet.\n\nIs he nice? Oh, Awesome. Sounds good. Alright. Thank you so much, Jess, please.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello, Veronica?","start":1.92,"end":2.98,"sentiment":"neutral","sentiment_score":0.032293910160660744},{"text":"I am what's the client's name?","start":8.48,"end":10.179999,"sentiment":"neutral","sentiment_score":0.031172578843931358},{"text":"Stewart.","start":14.32,"end":14.82,"sentiment":"neutral","sentiment_score":0.01837526261806488},{"text":"In the workbook.","start":19.055,"end":20.115,"sentiment":"neutral","sentiment_score":0.021304026246070862},{"text":"Okay.","start":20.414999,"end":20.914999,"sentiment":"neutral","sentiment_score":0.03844388574361801}],"sentiment":"neutral","sentiment_score":0.028642655421908084,"num_words":13,"start":1.92,"end":20.914999},{"sentences":[{"text":"Stewart.","start":23.855,"end":24.355,"sentiment":"neutral","sentiment_score":0.01525344792753458},{"text":"No.","start":26.575,"end":26.895,"sentiment":"neutral","sentiment_score":-0.15221738815307617},{"text":"I don't.","start":26.895,"end":27.375,"sentiment":"neutral","sentiment_score":-0.17968939989805222},{"text":"I was honestly I mean, I need to go leads.","start":27.375,"end":30.115,"sentiment":"neutral","sentiment_score":-0.14058656692504884},{"text":"Two weeks.","start":36.04,"end":36.78,"sentiment":"neutral","sentiment_score":0.016645744908601046}],"sentiment":"neutral","sentiment_score":-0.11680730746593326,"num_words":16,"start":23.855,"end":36.78},{"sentences":[{"text":"In two weeks.","start":37.0,"end":37.8,"sentiment":"neutral","sentiment_score":0.013722863048315048},{"text":"Yep.","start":37.8,"end":38.3,"sentiment":"neutral","sentiment_score":0.06558997929096222},{"text":"Lovely.","start":40.6,"end":41.08,"sentiment":"positive","sentiment_score":0.38820648193359375},{"text":"Alrighty.","start":41.08,"end":41.58,"sentiment":"neutral","sentiment_score":0.1919781118631363},{"text":"So working paper, and I'm gonna go rolling pre assessment.","start":42.04,"end":46.495,"sentiment":"neutral","sentiment_score":0.04492138363420963}],"sentiment":"neutral","sentiment_score":0.07100981241092086,"num_words":16,"start":37.0,"end":46.495},{"sentences":[{"text":"No.","start":47.995,"end":48.495,"sentiment":"neutral","sentiment_score":-0.1052878126502037},{"text":"Or the workbook.","start":49.035,"end":49.935,"sentiment":"neutral","sentiment_score":0.007728248834609985},{"text":"Okay.","start":52.315002,"end":52.815002,"sentiment":"neutral","sentiment_score":0.05699954926967621},{"text":"Okay.","start":55.755,"end":56.255,"sentiment":"neutral","sentiment_score":0.06782369315624237},{"text":"Sweet.","start":56.555,"end":57.055,"sentiment":"neutral","sentiment_score":0.07940691709518433}],"sentiment":"neutral","sentiment_score":0.017446727624961307,"num_words":7,"start":47.995,"end":57.055},{"sentences":[{"text":"Alright.","start":65.020004,"end":65.340004,"sentiment":"neutral","sentiment_score":0.1028958261013031},{"text":"Sweet.","start":65.340004,"end":65.74,"sentiment":"neutral","sentiment_score":0.1790459156036377},{"text":"Awesome.","start":65.74,"end":66.24,"sentiment":"neutral","sentiment_score":0.25947681069374084},{"text":"What I might do oh, yeah.","start":66.62,"end":69.42,"sentiment":"neutral","sentiment_score":0.06208713663121065},{"text":"Cool.","start":69.42,"end":69.9,"sentiment":"neutral","sentiment_score":0.2531566619873047}],"sentiment":"neutral","sentiment_score":0.11670980341732502,"num_words":10,"start":65.020004,"end":69.9},{"sentences":[{"text":"Awesome.","start":69.9,"end":70.4,"sentiment":"neutral","sentiment_score":0.2407381236553192},{"text":"How are you thinking?","start":70.46,"end":71.520004,"sentiment":"neutral","sentiment_score":0.028257376980036497},{"text":"Oh, poor guy.","start":75.425,"end":76.865005,"sentiment":"neutral","sentiment_score":-0.17021691799163818},{"text":"Alright.","start":76.865005,"end":77.345,"sentiment":"neutral","sentiment_score":0.06574379652738571},{"text":"Sweet.","start":77.345,"end":77.845,"sentiment":"neutral","sentiment_score":0.07590712606906891}],"sentiment":"neutral","sentiment_score":-0.0015232199802994784,"num_words":10,"start":69.9,"end":77.845},{"sentences":[{"text":"Is he nice?","start":79.025,"end":79.925,"sentiment":"neutral","sentiment_score":0.047331654777129493},{"text":"Oh, Awesome.","start":80.465004,"end":87.35694,"sentiment":"positive","sentiment_score":0.3508571684360504},{"text":"Sounds good.","start":87.35694,"end":88.076935,"sentiment":"positive","sentiment_score":0.5003957748413086},{"text":"Alright.","start":88.076935,"end":88.576935,"sentiment":"neutral","sentiment_score":0.1878707855939865},{"text":"Thank you so much, Jess, please.","start":89.67694,"end":91.13694,"sentiment":"positive","sentiment_score":0.44958067933718365}],"sentiment":"positive","sentiment_score":0.3378468366073711,"num_words":14,"start":79.025,"end":91.13694},{"sentences":[{"text":"Bye.","start":92.55694,"end":93.05694,"sentiment":"neutral","sentiment_score":0.13433308899402618}],"sentiment":"neutral","sentiment_score":0.13433308899402618,"num_words":1,"start":92.55694,"end":93.05694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, Veronica?\n\nChannel 0: Hello. Are you ready for a brand new onboarding pre assessment?\n\nChannel 1: I am what's the client's name?\n\nChannel 0: James Stewart.\n\nChannel 1: Stewart.\n\nChannel 0: And you can do the pre assessment straight in the workbook,\n\nChannel 1: In the\n\nChannel 0: I\n\nChannel 1: workbook.\n\nChannel 0: think.\n\nChannel 1: Okay.\n\nChannel 0: Well, that's typically how we would do it. But you do\n\nChannel 1: Stewart.\n\nChannel 0: however, if you have the other one open, do whatever works.\n\nChannel 1: No. I don't.\n\nChannel 0: Same.\n\nChannel 1: I was honestly I mean, I need to go leads.\n\nChannel 0: Same. Yes. Now I've already booked him in for the SOA presentation. So when you finish,\n\nChannel 1: Two weeks.\n\nChannel 0: you can just\n\nChannel 1: In two\n\nChannel 0: let\n\nChannel 1: weeks.\n\nChannel 0: him go.\n\nChannel 1: Yep.\n\nChannel 0: Next week, it's changing.\n\nChannel 1: Lovely. Alrighty. So\n\nChannel 0: But I booked\n\nChannel 1: working\n\nChannel 0: him in next\n\nChannel 1: paper,\n\nChannel 0: Wednesday. Yep.\n\nChannel 1: and I'm gonna go rolling pre assessment.\n\nChannel 0: You can\n\nChannel 1: No.\n\nChannel 0: do that. That's that's fine.\n\nChannel 1: Or the\n\nChannel 0: Yeah.\n\nChannel 1: workbook.\n\nChannel 0: That's fine. Either way.\n\nChannel 1: Okay. Okay. Sweet.\n\nChannel 0: If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff\n\nChannel 1: Alright. Sweet. Awesome.\n\nChannel 0: and some\n\nChannel 1: What\n\nChannel 0: of\n\nChannel 1: I might\n\nChannel 0: his information.\n\nChannel 1: do oh, yeah. Cool. Awesome.\n\nChannel 0: Yeah. And he's\n\nChannel 1: How\n\nChannel 0: been\n\nChannel 1: are\n\nChannel 0: on\n\nChannel 1: you\n\nChannel 0: the\n\nChannel 1: thinking?\n\nChannel 0: phone he's been on the phone for, like, an hour forty.\n\nChannel 1: Oh, poor guy. Alright. Sweet.\n\nChannel 0: Okay. And when\n\nChannel 1: Is\n\nChannel 0: you\n\nChannel 1: he nice?\n\nChannel 0: when you finish yeah.\n\nChannel 1: Oh,\n\nChannel 0: He's he's lovely. When when you finish, just say, oh, yeah. I'm Veronica will be in touch next week with the recommendation.\n\nChannel 1: Awesome. Sounds good.\n\nChannel 0: Yep.\n\nChannel 1: Alright.\n\nChannel 0: Alright. You ready for him?\n\nChannel 1: Thank you so much, Jess,\n\nChannel 0: Okay.\n\nChannel 1: please.\n\nChannel 0: Bye. Thanks.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello, Veronica?","start":1.92,"end":2.98,"sentiment":"neutral","sentiment_score":0.032293910160660744}],"sentiment":"neutral","sentiment_score":0.032293910160660744,"channel":1,"num_words":2,"start":1.92,"end":2.98},{"sentences":[{"text":"Hello.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.03241775557398796},{"text":"Are you ready for a brand new onboarding pre assessment?","start":4.64,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.07867281846702098}],"sentiment":"neutral","sentiment_score":0.07446781274947253,"channel":0,"num_words":11,"start":4.0,"end":7.3799996},{"sentences":[{"text":"I am what's the client's name?","start":8.48,"end":10.179999,"sentiment":"neutral","sentiment_score":0.031172578843931358}],"sentiment":"neutral","sentiment_score":0.031172578843931358,"channel":1,"num_words":6,"start":8.48,"end":10.179999},{"sentences":[{"text":"James Stewart.","start":11.36,"end":12.465,"sentiment":"neutral","sentiment_score":0.018245802260935307}],"sentiment":"neutral","sentiment_score":0.018245802260935307,"channel":0,"num_words":2,"start":11.36,"end":12.465},{"sentences":[{"text":"Stewart.","start":14.32,"end":14.82,"sentiment":"neutral","sentiment_score":0.01837526261806488}],"sentiment":"neutral","sentiment_score":0.01837526261806488,"channel":1,"num_words":1,"start":14.32,"end":14.82},{"sentences":[{"text":"And you can do the pre assessment straight in the workbook,","start":15.345,"end":18.485,"sentiment":"neutral","sentiment_score":0.039226051081310616}],"sentiment":"neutral","sentiment_score":0.039226051081310616,"channel":0,"num_words":11,"start":15.345,"end":18.485},{"sentences":[{"text":"In the","start":19.055,"end":19.615,"sentiment":"neutral","sentiment_score":0.02303718589246273}],"sentiment":"neutral","sentiment_score":0.02303718589246273,"channel":1,"num_words":2,"start":19.055,"end":19.615},{"sentences":[{"text":"I","start":19.505001,"end":19.665,"sentiment":"neutral","sentiment_score":0.024987373501062393}],"sentiment":"neutral","sentiment_score":0.024987373501062393,"channel":0,"num_words":1,"start":19.505001,"end":19.665},{"sentences":[{"text":"workbook.","start":19.615,"end":20.115,"sentiment":"neutral","sentiment_score":0.017837706953287125}],"sentiment":"neutral","sentiment_score":0.017837706953287125,"channel":1,"num_words":1,"start":19.615,"end":20.115},{"sentences":[{"text":"think.","start":19.665,"end":20.165,"sentiment":"neutral","sentiment_score":0.01885250024497509}],"sentiment":"neutral","sentiment_score":0.01885250024497509,"channel":0,"num_words":1,"start":19.665,"end":20.165},{"sentences":[{"text":"Okay.","start":20.414999,"end":20.914999,"sentiment":"neutral","sentiment_score":0.03844388574361801}],"sentiment":"neutral","sentiment_score":0.03844388574361801,"channel":1,"num_words":1,"start":20.414999,"end":20.914999},{"sentences":[{"text":"Well, that's typically how we would do it.","start":20.785,"end":23.125,"sentiment":"neutral","sentiment_score":0.03135569114238024},{"text":"But you do","start":23.185,"end":23.904999,"sentiment":"neutral","sentiment_score":0.024648317446311314}],"sentiment":"neutral","sentiment_score":0.029526407407088714,"channel":0,"num_words":11,"start":20.785,"end":23.904999},{"sentences":[{"text":"Stewart.","start":23.855,"end":24.355,"sentiment":"neutral","sentiment_score":0.01525344792753458}],"sentiment":"neutral","sentiment_score":0.01525344792753458,"channel":1,"num_words":1,"start":23.855,"end":24.355},{"sentences":[{"text":"however, if you have the other one open, do whatever works.","start":23.985,"end":27.02,"sentiment":"neutral","sentiment_score":0.02722064092416655}],"sentiment":"neutral","sentiment_score":0.02722064092416655,"channel":0,"num_words":11,"start":23.985,"end":27.02},{"sentences":[{"text":"No.","start":26.575,"end":26.895,"sentiment":"neutral","sentiment_score":-0.15221738815307617},{"text":"I don't.","start":26.895,"end":27.375,"sentiment":"neutral","sentiment_score":-0.17968939989805222}],"sentiment":"neutral","sentiment_score":-0.17053206264972687,"channel":1,"num_words":3,"start":26.575,"end":27.375},{"sentences":[{"text":"Same.","start":27.080002,"end":27.580002,"sentiment":"neutral","sentiment_score":-0.17480331659317017}],"sentiment":"neutral","sentiment_score":-0.17480331659317017,"channel":0,"num_words":1,"start":27.080002,"end":27.580002},{"sentences":[{"text":"I was honestly I mean, I need to go leads.","start":27.375,"end":30.115,"sentiment":"neutral","sentiment_score":-0.14058656692504884}],"sentiment":"neutral","sentiment_score":-0.14058656692504884,"channel":1,"num_words":10,"start":27.375,"end":30.115},{"sentences":[{"text":"Same.","start":30.28,"end":30.78,"sentiment":"neutral","sentiment_score":-0.027140216901898384},{"text":"Yes.","start":31.080002,"end":31.580002,"sentiment":"neutral","sentiment_score":0.021248016506433487},{"text":"Now I've already booked him in for the SOA presentation.","start":32.120003,"end":35.1,"sentiment":"neutral","sentiment_score":0.07040229942649603},{"text":"So when you finish,","start":35.32,"end":36.36,"sentiment":"neutral","sentiment_score":0.039068483747541904}],"sentiment":"neutral","sentiment_score":0.05340029555372894,"channel":0,"num_words":16,"start":30.28,"end":36.36},{"sentences":[{"text":"Two weeks.","start":36.04,"end":36.78,"sentiment":"neutral","sentiment_score":0.016645744908601046}],"sentiment":"neutral","sentiment_score":0.016645744908601046,"channel":1,"num_words":2,"start":36.04,"end":36.78},{"sentences":[{"text":"you can just","start":36.36,"end":37.24,"sentiment":"neutral","sentiment_score":0.02248008983830611}],"sentiment":"neutral","sentiment_score":0.02248008983830611,"channel":0,"num_words":3,"start":36.36,"end":37.24},{"sentences":[{"text":"In two","start":37.0,"end":37.4,"sentiment":"neutral","sentiment_score":0.012996572069823742}],"sentiment":"neutral","sentiment_score":0.012996572069823742,"channel":1,"num_words":2,"start":37.0,"end":37.4},{"sentences":[{"text":"let","start":37.24,"end":37.4,"sentiment":"neutral","sentiment_score":0.016739949584007263}],"sentiment":"neutral","sentiment_score":0.016739949584007263,"channel":0,"num_words":1,"start":37.24,"end":37.4},{"sentences":[{"text":"weeks.","start":37.4,"end":37.8,"sentiment":"neutral","sentiment_score":0.01517544500529766}],"sentiment":"neutral","sentiment_score":0.01517544500529766,"channel":1,"num_words":1,"start":37.4,"end":37.8},{"sentences":[{"text":"him go.","start":37.4,"end":38.14,"sentiment":"neutral","sentiment_score":0.024787358939647675}],"sentiment":"neutral","sentiment_score":0.024787358939647675,"channel":0,"num_words":2,"start":37.4,"end":38.14},{"sentences":[{"text":"Yep.","start":37.8,"end":38.3,"sentiment":"neutral","sentiment_score":0.06558997929096222}],"sentiment":"neutral","sentiment_score":0.06558997929096222,"channel":1,"num_words":1,"start":37.8,"end":38.3},{"sentences":[{"text":"Next week, it's changing.","start":38.68,"end":40.035,"sentiment":"neutral","sentiment_score":0.06522311549633741}],"sentiment":"neutral","sentiment_score":0.06522311549633741,"channel":0,"num_words":4,"start":38.68,"end":40.035},{"sentences":[{"text":"Lovely.","start":40.6,"end":41.08,"sentiment":"positive","sentiment_score":0.38820648193359375},{"text":"Alrighty.","start":41.08,"end":41.58,"sentiment":"neutral","sentiment_score":0.1919781118631363},{"text":"So","start":42.04,"end":42.52,"sentiment":"neutral","sentiment_score":0.08959875255823135}],"sentiment":"neutral","sentiment_score":0.2232611154516538,"channel":1,"num_words":3,"start":40.6,"end":42.52},{"sentences":[{"text":"But I booked","start":42.175,"end":42.655,"sentiment":"neutral","sentiment_score":0.055764079093933105}],"sentiment":"neutral","sentiment_score":0.055764079093933105,"channel":0,"num_words":3,"start":42.175,"end":42.655},{"sentences":[{"text":"working","start":42.52,"end":43.0,"sentiment":"neutral","sentiment_score":0.05705425143241882}],"sentiment":"neutral","sentiment_score":0.05705425143241882,"channel":1,"num_words":1,"start":42.52,"end":43.0},{"sentences":[{"text":"him in next","start":42.655,"end":43.295,"sentiment":"neutral","sentiment_score":0.04763615628083547}],"sentiment":"neutral","sentiment_score":0.04763615628083547,"channel":0,"num_words":3,"start":42.655,"end":43.295},{"sentences":[{"text":"paper,","start":43.0,"end":43.5,"sentiment":"neutral","sentiment_score":0.05432594567537308}],"sentiment":"neutral","sentiment_score":0.05432594567537308,"channel":1,"num_words":1,"start":43.0,"end":43.5},{"sentences":[{"text":"Wednesday.","start":43.295,"end":43.795,"sentiment":"neutral","sentiment_score":0.06838903576135635},{"text":"Yep.","start":44.094997,"end":44.594997,"sentiment":"neutral","sentiment_score":0.052893754094839096}],"sentiment":"neutral","sentiment_score":0.060641394928097725,"channel":0,"num_words":2,"start":43.295,"end":44.594997},{"sentences":[{"text":"and I'm gonna go rolling pre assessment.","start":44.395,"end":46.495,"sentiment":"neutral","sentiment_score":0.03546212666801044}],"sentiment":"neutral","sentiment_score":0.03546212666801044,"channel":1,"num_words":7,"start":44.395,"end":46.495},{"sentences":[{"text":"You can","start":47.614998,"end":48.094997,"sentiment":"neutral","sentiment_score":-0.03731263801455498}],"sentiment":"neutral","sentiment_score":-0.03731263801455498,"channel":0,"num_words":2,"start":47.614998,"end":48.094997},{"sentences":[{"text":"No.","start":47.995,"end":48.495,"sentiment":"neutral","sentiment_score":-0.1052878126502037}],"sentiment":"neutral","sentiment_score":-0.1052878126502037,"channel":1,"num_words":1,"start":47.995,"end":48.495},{"sentences":[{"text":"do that.","start":48.094997,"end":48.495,"sentiment":"neutral","sentiment_score":-0.10129624232649803},{"text":"That's that's fine.","start":48.495,"end":49.295,"sentiment":"neutral","sentiment_score":-0.018284653197042644}],"sentiment":"neutral","sentiment_score":-0.051489288848824796,"channel":0,"num_words":5,"start":48.094997,"end":49.295},{"sentences":[{"text":"Or the","start":49.035,"end":49.435,"sentiment":"neutral","sentiment_score":0.0022868290543556213}],"sentiment":"neutral","sentiment_score":0.0022868290543556213,"channel":1,"num_words":2,"start":49.035,"end":49.435},{"sentences":[{"text":"Yeah.","start":49.295,"end":49.454998,"sentiment":"neutral","sentiment_score":0.013301610946655272}],"sentiment":"neutral","sentiment_score":0.013301610946655272,"channel":0,"num_words":1,"start":49.295,"end":49.454998},{"sentences":[{"text":"workbook.","start":49.435,"end":49.935,"sentiment":"neutral","sentiment_score":0.018611088395118713}],"sentiment":"neutral","sentiment_score":0.018611088395118713,"channel":1,"num_words":1,"start":49.435,"end":49.935},{"sentences":[{"text":"That's fine.","start":49.454998,"end":50.195,"sentiment":"neutral","sentiment_score":0.060901397839188576},{"text":"Either way.","start":50.655,"end":51.15,"sentiment":"neutral","sentiment_score":0.032144139520823956}],"sentiment":"neutral","sentiment_score":0.046522768680006266,"channel":0,"num_words":4,"start":49.454998,"end":51.15},{"sentences":[{"text":"Okay.","start":52.315002,"end":52.815002,"sentiment":"neutral","sentiment_score":0.05699954926967621},{"text":"Okay.","start":55.755,"end":56.255,"sentiment":"neutral","sentiment_score":0.06782369315624237},{"text":"Sweet.","start":56.555,"end":57.055,"sentiment":"neutral","sentiment_score":0.07940691709518433}],"sentiment":"neutral","sentiment_score":0.06807671984036763,"channel":1,"num_words":3,"start":52.315002,"end":57.055},{"sentences":[{"text":"If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff","start":59.15,"end":64.53,"sentiment":"neutral","sentiment_score":0.07390070546950613}],"sentiment":"neutral","sentiment_score":0.07390070546950613,"channel":0,"num_words":21,"start":59.15,"end":64.53},{"sentences":[{"text":"Alright.","start":65.020004,"end":65.340004,"sentiment":"neutral","sentiment_score":0.1028958261013031},{"text":"Sweet.","start":65.340004,"end":65.74,"sentiment":"neutral","sentiment_score":0.1790459156036377},{"text":"Awesome.","start":65.74,"end":66.24,"sentiment":"neutral","sentiment_score":0.25947681069374084}],"sentiment":"neutral","sentiment_score":0.18047285079956055,"channel":1,"num_words":3,"start":65.020004,"end":66.24},{"sentences":[{"text":"and some","start":66.19,"end":66.75,"sentiment":"neutral","sentiment_score":0.06432239711284637}],"sentiment":"neutral","sentiment_score":0.06432239711284637,"channel":0,"num_words":2,"start":66.19,"end":66.75},{"sentences":[{"text":"What","start":66.62,"end":66.86,"sentiment":"neutral","sentiment_score":0.0562950074672699}],"sentiment":"neutral","sentiment_score":0.0562950074672699,"channel":1,"num_words":1,"start":66.62,"end":66.86},{"sentences":[{"text":"of","start":66.75,"end":66.945,"sentiment":"neutral","sentiment_score":0.052146680653095245}],"sentiment":"neutral","sentiment_score":0.052146680653095245,"channel":0,"num_words":1,"start":66.75,"end":66.945},{"sentences":[{"text":"I might","start":66.86,"end":67.34,"sentiment":"neutral","sentiment_score":0.052795449271798134}],"sentiment":"neutral","sentiment_score":0.052795449271798134,"channel":1,"num_words":2,"start":66.86,"end":67.34},{"sentences":[{"text":"his information.","start":67.025,"end":67.605,"sentiment":"neutral","sentiment_score":0.028101417236030102}],"sentiment":"neutral","sentiment_score":0.028101417236030102,"channel":0,"num_words":2,"start":67.025,"end":67.605},{"sentences":[{"text":"do oh, yeah.","start":67.34,"end":69.42,"sentiment":"neutral","sentiment_score":0.07021230459213257},{"text":"Cool.","start":69.42,"end":69.9,"sentiment":"neutral","sentiment_score":0.2531566619873047},{"text":"Awesome.","start":69.9,"end":70.4,"sentiment":"neutral","sentiment_score":0.2407381236553192}],"sentiment":"neutral","sentiment_score":0.14090633988380433,"channel":1,"num_words":5,"start":67.34,"end":70.4},{"sentences":[{"text":"Yeah.","start":70.065,"end":70.225,"sentiment":"neutral","sentiment_score":0.09055735170841216},{"text":"And he's","start":70.225,"end":70.625,"sentiment":"neutral","sentiment_score":0.05715920776128769}],"sentiment":"neutral","sentiment_score":0.06829192241032918,"channel":0,"num_words":3,"start":70.065,"end":70.625},{"sentences":[{"text":"How","start":70.46,"end":70.7,"sentiment":"neutral","sentiment_score":0.028960850089788437}],"sentiment":"neutral","sentiment_score":0.028960850089788437,"channel":1,"num_words":1,"start":70.46,"end":70.7},{"sentences":[{"text":"been","start":70.625,"end":70.784996,"sentiment":"neutral","sentiment_score":0.0368659645318985}],"sentiment":"neutral","sentiment_score":0.0368659645318985,"channel":0,"num_words":1,"start":70.625,"end":70.784996},{"sentences":[{"text":"are","start":70.7,"end":70.86,"sentiment":"neutral","sentiment_score":0.03145299851894379}],"sentiment":"neutral","sentiment_score":0.03145299851894379,"channel":1,"num_words":1,"start":70.7,"end":70.86},{"sentences":[{"text":"on","start":70.784996,"end":70.945,"sentiment":"neutral","sentiment_score":0.04168981313705444}],"sentiment":"neutral","sentiment_score":0.04168981313705444,"channel":0,"num_words":1,"start":70.784996,"end":70.945},{"sentences":[{"text":"you","start":70.86,"end":71.020004,"sentiment":"neutral","sentiment_score":0.03351979702711105}],"sentiment":"neutral","sentiment_score":0.03351979702711105,"channel":1,"num_words":1,"start":70.86,"end":71.020004},{"sentences":[{"text":"the","start":70.945,"end":71.104996,"sentiment":"neutral","sentiment_score":0.025757569819688797}],"sentiment":"neutral","sentiment_score":0.025757569819688797,"channel":0,"num_words":1,"start":70.945,"end":71.104996},{"sentences":[{"text":"thinking?","start":71.020004,"end":71.520004,"sentiment":"neutral","sentiment_score":0.01909586228430271}],"sentiment":"neutral","sentiment_score":0.01909586228430271,"channel":1,"num_words":1,"start":71.020004,"end":71.520004},{"sentences":[{"text":"phone he's been on the phone for, like, an hour forty.","start":71.104996,"end":74.325,"sentiment":"neutral","sentiment_score":0.008949223313141953}],"sentiment":"neutral","sentiment_score":0.008949223313141953,"channel":0,"num_words":11,"start":71.104996,"end":74.325},{"sentences":[{"text":"Oh, poor guy.","start":75.425,"end":76.865005,"sentiment":"neutral","sentiment_score":-0.17021691799163818},{"text":"Alright.","start":76.865005,"end":77.345,"sentiment":"neutral","sentiment_score":0.06574379652738571},{"text":"Sweet.","start":77.345,"end":77.845,"sentiment":"neutral","sentiment_score":0.07590712606906891}],"sentiment":"neutral","sentiment_score":-0.07379996627569199,"channel":1,"num_words":5,"start":75.425,"end":77.845},{"sentences":[{"text":"Okay.","start":78.225,"end":78.725,"sentiment":"neutral","sentiment_score":0.06647279858589172},{"text":"And when","start":78.785,"end":79.104996,"sentiment":"neutral","sentiment_score":0.04784399829804897}],"sentiment":"neutral","sentiment_score":0.05405359839399656,"channel":0,"num_words":3,"start":78.225,"end":79.104996},{"sentences":[{"text":"Is","start":79.025,"end":79.265,"sentiment":"neutral","sentiment_score":0.04174397140741348}],"sentiment":"neutral","sentiment_score":0.04174397140741348,"channel":1,"num_words":1,"start":79.025,"end":79.265},{"sentences":[{"text":"you","start":79.104996,"end":79.425,"sentiment":"neutral","sentiment_score":0.03553280979394913}],"sentiment":"neutral","sentiment_score":0.03553280979394913,"channel":0,"num_words":1,"start":79.104996,"end":79.425},{"sentences":[{"text":"he nice?","start":79.265,"end":79.925,"sentiment":"neutral","sentiment_score":0.050125496461987495}],"sentiment":"neutral","sentiment_score":0.050125496461987495,"channel":1,"num_words":2,"start":79.265,"end":79.925},{"sentences":[{"text":"when you finish yeah.","start":79.425,"end":80.625,"sentiment":"neutral","sentiment_score":0.07370511442422867}],"sentiment":"neutral","sentiment_score":0.07370511442422867,"channel":0,"num_words":4,"start":79.425,"end":80.625},{"sentences":[{"text":"Oh,","start":80.465004,"end":80.965004,"sentiment":"neutral","sentiment_score":0.15939027070999146}],"sentiment":"neutral","sentiment_score":0.15939027070999146,"channel":1,"num_words":1,"start":80.465004,"end":80.965004},{"sentences":[{"text":"He's he's lovely.","start":80.625,"end":81.9,"sentiment":"positive","sentiment_score":0.4153076906998952},{"text":"When when you finish, just say, oh, yeah.","start":82.119995,"end":83.799995,"sentiment":"neutral","sentiment_score":0.20106331445276737},{"text":"I'm Veronica will be in touch next week with the recommendation.","start":83.799995,"end":86.22,"sentiment":"neutral","sentiment_score":0.20997277985919605}],"sentiment":"neutral","sentiment_score":0.23473318937149915,"channel":0,"num_words":22,"start":80.625,"end":86.22},{"sentences":[{"text":"Awesome.","start":87.03694,"end":87.35694,"sentiment":"positive","sentiment_score":0.5423240661621094},{"text":"Sounds good.","start":87.35694,"end":88.076935,"sentiment":"positive","sentiment_score":0.5003957748413086}],"sentiment":"positive","sentiment_score":0.5143718719482422,"channel":1,"num_words":3,"start":87.03694,"end":88.076935},{"sentences":[{"text":"Yep.","start":87.88,"end":88.36,"sentiment":"neutral","sentiment_score":0.20647943019866943}],"sentiment":"neutral","sentiment_score":0.20647943019866943,"channel":0,"num_words":1,"start":87.88,"end":88.36},{"sentences":[{"text":"Alright.","start":88.076935,"end":88.576935,"sentiment":"neutral","sentiment_score":0.1878707855939865}],"sentiment":"neutral","sentiment_score":0.1878707855939865,"channel":1,"num_words":1,"start":88.076935,"end":88.576935},{"sentences":[{"text":"Alright.","start":88.36,"end":88.68,"sentiment":"neutral","sentiment_score":0.16895902156829834},{"text":"You ready for him?","start":88.68,"end":89.82,"sentiment":"neutral","sentiment_score":0.17761243134737015}],"sentiment":"neutral","sentiment_score":0.1758817493915558,"channel":0,"num_words":5,"start":88.36,"end":89.82},{"sentences":[{"text":"Thank you so much, Jess,","start":89.67694,"end":90.63694,"sentiment":"positive","sentiment_score":0.5005383908748626}],"sentiment":"positive","sentiment_score":0.5005383908748626,"channel":1,"num_words":5,"start":89.67694,"end":90.63694},{"sentences":[{"text":"Okay.","start":90.6,"end":91.1,"sentiment":"neutral","sentiment_score":0.24924564361572263}],"sentiment":"neutral","sentiment_score":0.24924564361572263,"channel":0,"num_words":1,"start":90.6,"end":91.1},{"sentences":[{"text":"please.","start":90.63694,"end":91.13694,"sentiment":"neutral","sentiment_score":0.19479212164878845}],"sentiment":"neutral","sentiment_score":0.19479212164878845,"channel":1,"num_words":1,"start":90.63694,"end":91.13694},{"sentences":[{"text":"Bye.","start":91.56,"end":92.06,"sentiment":"neutral","sentiment_score":0.17886394262313843},{"text":"Thanks.","start":92.119995,"end":92.619995,"sentiment":"neutral","sentiment_score":0.3025552034378052}],"sentiment":"neutral","sentiment_score":0.2407095730304718,"channel":0,"num_words":2,"start":91.56,"end":92.619995},{"sentences":[{"text":"Bye.","start":92.55694,"end":93.05694,"sentiment":"neutral","sentiment_score":0.13433308899402618}],"sentiment":"neutral","sentiment_score":0.13433308899402618,"channel":1,"num_words":1,"start":92.55694,"end":93.05694}]},"summary":{"result":"success","short":"The customer, James Stewart, is being instructed on an onboarding pre assessment workbook. The agent, Jess, is helping him book the appointment and explains the process. They discuss the details of the appointment and the agent assures James that she will be in touch with him next week."},"intents":{"segments":[{"text":"Are you ready for a brand new onboarding pre assessment?","start_word":3,"end_word":12,"intents":[{"intent":"Schedule pre assessment","confidence_score":0.13225399}]}]},"sentiments":{"segments":[{"text":"Hello, Veronica? Hello. Are you ready for a brand new onboarding pre assessment? I am what's the client's name? James Stewart. Stewart. And you can do the pre assessment straight in the workbook, In the I workbook. think. Okay. Well, that's typically how we would do it. But you do Stewart. however, if you have the other one open, do whatever works. No. I don't. Same. I was honestly I mean, I need to go leads. Same. Yes. Now I've already booked him in for the SOA presentation. So when you finish, Two weeks. you can just In two let him weeks. go. Yep. Next week, it's changing.","start_word":0,"end_word":107,"sentiment":"neutral","sentiment_score":0.014126134105026722},{"text":"Lovely.","start_word":108,"end_word":108,"sentiment":"positive","sentiment_score":0.38820648193359375},{"text":"Alrighty. So But I booked working him in next paper, Wednesday. Yep. and I'm gonna go rolling pre assessment. You can No. do that. That's that's fine. Or the Yeah. workbook. That's fine. Either way. Okay. Okay. Sweet. If you use the Fox Fund, you'll see some of his information is there, like his income and bonuses and stuff Alright. Sweet. Awesome. and some What of I might his information. do oh, yeah. Cool. Awesome. Yeah. And he's How been are on you the thinking? phone he's been on the phone for, like, an hour forty. Oh, poor guy. Alright. Sweet. Okay. And when Is you he when nice? you finish yeah.","start_word":109,"end_word":220,"sentiment":"neutral","sentiment_score":0.047650061547756195},{"text":"Oh, He's he's lovely.","start_word":221,"end_word":224,"sentiment":"positive","sentiment_score":0.3701348304748535},{"text":"When when you finish, just say, oh, yeah. I'm Veronica will be in touch next week with the recommendation.","start_word":225,"end_word":243,"sentiment":"neutral","sentiment_score":0.20309224724769592},{"text":"Awesome. Sounds good.","start_word":244,"end_word":246,"sentiment":"positive","sentiment_score":0.5067934393882751},{"text":"Yep. Alright. Alright. You ready for him?","start_word":247,"end_word":253,"sentiment":"neutral","sentiment_score":0.1853308379650116},{"text":"Thank you so much, Jess, Okay.","start_word":254,"end_word":259,"sentiment":"positive","sentiment_score":0.4399835169315338},{"text":"please. Bye. Thanks. Bye.","start_word":260,"end_word":263,"sentiment":"neutral","sentiment_score":0.2065836936235428}],"average":{"sentiment":"neutral","sentiment_score":0.07987128464874049}}}}