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morning.","start":3.84,"end":4.58,"sentiment":"positive","sentiment_score":0.44597239792346954},{"text":"Peter,","start":5.12,"end":5.52,"sentiment":"neutral","sentiment_score":0.2633746564388275}],"sentiment":"neutral","sentiment_score":0.3248074233531952,"channel":0,"num_words":5,"start":3.52,"end":5.52},{"sentences":[{"text":"evening.","start":5.2799997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.3191673755645752}],"sentiment":"neutral","sentiment_score":0.3191673755645752,"channel":1,"num_words":1,"start":5.2799997,"end":5.7799997},{"sentences":[{"text":"it's Ronald from Cloud Solution IT.","start":5.52,"end":8.98,"sentiment":"neutral","sentiment_score":0.23982598880926767},{"text":"How are you doing today?","start":9.679999,"end":10.82,"sentiment":"neutral","sentiment_score":0.27546344995498656}],"sentiment":"neutral","sentiment_score":0.2560248347845944,"channel":0,"num_words":11,"start":5.52,"end":10.82},{"sentences":[{"text":"Yeah.","start":11.36,"end":11.5199995,"sentiment":"neutral","sentiment_score":0.26179254055023193},{"text":"Good.","start":11.5199995,"end":11.759999,"sentiment":"positive","sentiment_score":0.5382050275802612},{"text":"Thank you.","start":11.759999,"end":12.5,"sentiment":"positive","sentiment_score":0.5495264083147049}],"sentiment":"positive","sentiment_score":0.47476259618997574,"channel":1,"num_words":4,"start":11.36,"end":12.5},{"sentences":[{"text":"Alright.","start":12.96,"end":13.28,"sentiment":"neutral","sentiment_score":0.293545126914978},{"text":"Okay.","start":13.28,"end":13.599999,"sentiment":"positive","sentiment_score":0.4210864305496216},{"text":"Wonderful.","start":13.599999,"end":14.099999,"sentiment":"positive","sentiment_score":0.5720193386077881},{"text":"Peter, I hope you still remember the company because the last time that we touched base with you, it was the October plus year.","start":14.955,"end":22.415,"sentiment":"neutral","sentiment_score":0.11975242181991537},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bawjit Singh, to introduce our company and our 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more.","start":41.44,"end":54.215,"sentiment":"neutral","sentiment_score":0.10030809581279755},{"text":"And","start":54.675,"end":55.175,"sentiment":"neutral","sentiment_score":0.03972185030579567}],"sentiment":"neutral","sentiment_score":0.09738778172149545,"channel":0,"num_words":42,"start":34.239998,"end":55.175},{"sentences":[{"text":"Yep.","start":55.355,"end":55.855,"sentiment":"neutral","sentiment_score":0.045073818415403366}],"sentiment":"neutral","sentiment_score":0.045073818415403366,"channel":1,"num_words":1,"start":55.355,"end":55.855},{"sentences":[{"text":"reason for my call today, Peter, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future","start":55.395,"end":66.81,"sentiment":"neutral","sentiment_score":0.04257456199931247}],"sentiment":"neutral","sentiment_score":0.04257456199931247,"channel":0,"num_words":28,"start":55.395,"end":66.81},{"sentences":[{"text":"Oh, gotcha.","start":66.34,"end":66.9,"sentiment":"neutral","sentiment_score":-0.054543863981962204}],"sentiment":"neutral","sentiment_score":-0.054543863981962204,"channel":1,"num_words":2,"start":66.34,"end":66.9},{"sentences":[{"text":"reference.","start":66.81,"end":67.31,"sentiment":"neutral","sentiment_score":-0.04873695969581604}],"sentiment":"neutral","sentiment_score":-0.04873695969581604,"channel":0,"num_words":1,"start":66.81,"end":67.31},{"sentences":[{"text":"Good.","start":66.9,"end":67.4,"sentiment":"neutral","sentiment_score":-0.057288724929094315},{"text":"So I'm just a bit busy.","start":67.46,"end":68.58,"sentiment":"neutral","sentiment_score":-0.31402481098969776}],"sentiment":"neutral","sentiment_score":-0.2773482272667544,"channel":1,"num_words":7,"start":66.9,"end":68.58},{"sentences":[{"text":"K.","start":68.49,"end":68.99,"sentiment":"neutral","sentiment_score":-0.16645529866218567}],"sentiment":"neutral","sentiment_score":-0.16645529866218567,"channel":0,"num_words":1,"start":68.49,"end":68.99},{"sentences":[{"text":"I'm just parking the cars are gonna gonna run.","start":68.58,"end":71.0,"sentiment":"neutral","sentiment_score":-0.26655617853005725}],"sentiment":"neutral","sentiment_score":-0.26655617853005725,"channel":1,"num_words":9,"start":68.58,"end":71.0},{"sentences":[{"text":"Yes, sir.","start":71.93,"end":72.75,"sentiment":"neutral","sentiment_score":-0.020519735291600227}],"sentiment":"neutral","sentiment_score":-0.020519735291600227,"channel":0,"num_words":2,"start":71.93,"end":72.75}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT, Ronald, calls Peter to introduce their company as a managed service provider and Microsoft trusted partner. Ronald explains that they offer cloud solutions including managed services like Azure and Power BI, and asks to schedule an introductory meeting with Peter's CTO, Mr. Bawjit Singh. Peter is busy but agrees to a meeting."},"intents":{"segments":[{"text":"Peter, I hope you still remember the company because the last time that we touched base with you, it was the October plus year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bawjit Singh, to introduce our company and our services.","start_word":26,"end_word":76,"intents":[{"intent":"Introduce company","confidence_score":0.28912812},{"intent":"Arrange meeting","confidence_score":0.34347194}]}]},"sentiments":{"segments":[{"text":"Hello. Good Hi. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.2016832530498505},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.4312586784362793},{"text":"Peter, evening. it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":6,"end_word":19,"sentiment":"neutral","sentiment_score":0.2616654932498932},{"text":"Good. Thank you.","start_word":20,"end_word":22,"sentiment":"positive","sentiment_score":0.5324609875679016},{"text":"Alright.","start_word":23,"end_word":23,"sentiment":"neutral","sentiment_score":0.293545126914978},{"text":"Okay. Wonderful.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.4965528845787048},{"text":"Peter, I hope you still remember the company because the last time that we touched base with you, it was the October plus year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bawjit Singh, to introduce our company and our services. Name of the company again, Peter, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And Yep. reason for my call today, Peter, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future Oh, gotcha. reference. Good. So I'm just a bit busy. K. I'm just parking the cars are gonna gonna run. Yes, sir.","start_word":26,"end_word":169,"sentiment":"neutral","sentiment_score":0.034505873918533325}],"average":{"sentiment":"neutral","sentiment_score":0.08553059101104736}}}}