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Ross. How are you? Hello. Not too bad, mate. Not too bad.\n\nI got your email. I'll I'll put it to the my colleagues tonight, and I can give you an answer hopefully in the next couple of days. Okay. Yep. I had a quick look, And, yeah, I'll have to run it by my colleagues, and they can make a decision.\n\nSo, hopefully, we can get back to you as soon as possible. Okay. Alright. So, hopefully, we'll have something for you by Monday. Okay.\n\nAlright. Alright. Thank you for that. That's much appreciated. Okay.\n\nTake care. 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How are you?\n\nChannel 0: Hi,\n\nChannel 1: Hello.\n\nChannel 0: Nick. I'm doing very well. How are you, ma'am?\n\nChannel 1: Not too bad, mate. Not too bad. I got your email. I'll I'll put it to the my colleagues tonight, and I can give you an answer hopefully in the next couple of days.\n\nChannel 0: Alright.\n\nChannel 1: Okay.\n\nChannel 0: No worries. I was just checking in if you had gone through it. So, yeah, I'm just getting back to take an update.\n\nChannel 1: Yep. I had a quick look, And, yeah, I'll have to run it by my colleagues, and they can make a decision. So, hopefully,\n\nChannel 0: Alright.\n\nChannel 1: we can get back to you as soon as possible. Okay.\n\nChannel 0: Sure, man. No worries. Yep.\n\nChannel 1: Alright. So, hopefully, we'll have something for you by Monday.\n\nChannel 0: Got\n\nChannel 1: Okay.\n\nChannel 0: you, mate. No worries. I got you.\n\nChannel 1: Alright.\n\nChannel 0: I will take follow-up on that. Alright?\n\nChannel 1: Alright. Thank you for that. That's much appreciated. Okay.\n\nChannel 0: No worries, ma'am. My job. Thanks. See you. Bye.\n\nChannel 1: Take care. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":0.48,"end":1.36,"sentiment":"neutral","sentiment_score":0.10432090610265732},{"text":"How are you?","start":1.36,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.16582181553045908}],"sentiment":"neutral","sentiment_score":0.14122145175933837,"channel":1,"num_words":5,"start":0.48,"end":2.1799998},{"sentences":[{"text":"Hi,","start":3.1999998,"end":3.52,"sentiment":"neutral","sentiment_score":0.2881962060928345}],"sentiment":"neutral","sentiment_score":0.2881962060928345,"channel":0,"num_words":1,"start":3.1999998,"end":3.52},{"sentences":[{"text":"Hello.","start":3.52,"end":4.02,"sentiment":"positive","sentiment_score":0.46480175852775574}],"sentiment":"positive","sentiment_score":0.46480175852775574,"channel":1,"num_words":1,"start":3.52,"end":4.02},{"sentences":[{"text":"Nick.","start":3.52,"end":4.0,"sentiment":"neutral","sentiment_score":0.24255147576332092},{"text":"I'm doing very 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just getting back to take an update.","start":24.885,"end":27.865,"sentiment":"neutral","sentiment_score":0.1101987637579441}],"sentiment":"neutral","sentiment_score":0.11213327685128087,"channel":0,"num_words":23,"start":21.605,"end":27.865},{"sentences":[{"text":"Yep.","start":27.735,"end":28.235,"sentiment":"neutral","sentiment_score":0.13817426562309265},{"text":"I had a quick look, And, yeah, I'll have to run it by my colleagues, and they can make a decision.","start":28.695,"end":36.170002,"sentiment":"neutral","sentiment_score":0.08871266742547353},{"text":"So, hopefully,","start":37.27,"end":37.99,"sentiment":"neutral","sentiment_score":0.10622141510248184}],"sentiment":"neutral","sentiment_score":0.09223262965679169,"channel":1,"num_words":24,"start":27.735,"end":37.99},{"sentences":[{"text":"Alright.","start":37.59,"end":38.09,"sentiment":"neutral","sentiment_score":0.1260209083557129}],"sentiment":"neutral","sentiment_score":0.1260209083557129,"channel":0,"num_words":1,"start":37.59,"end":38.09},{"sentences":[{"text":"we can get back to you as soon as possible.","start":37.99,"end":40.09,"sentiment":"neutral","sentiment_score":0.10920939296483993},{"text":"Okay.","start":41.11,"end":41.61,"sentiment":"neutral","sentiment_score":0.10649193823337556}],"sentiment":"neutral","sentiment_score":0.1089623516256159,"channel":1,"num_words":11,"start":37.99,"end":41.61},{"sentences":[{"text":"Sure, man.","start":41.510002,"end":42.23,"sentiment":"neutral","sentiment_score":0.16250760853290558},{"text":"No 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Monday.","start":44.265,"end":47.325,"sentiment":"neutral","sentiment_score":0.2086025575796763}],"sentiment":"neutral","sentiment_score":0.2092536211013794,"channel":1,"num_words":10,"start":43.945,"end":47.325},{"sentences":[{"text":"Got","start":48.295002,"end":48.795002,"sentiment":"neutral","sentiment_score":0.11564871668815611}],"sentiment":"neutral","sentiment_score":0.11564871668815611,"channel":0,"num_words":1,"start":48.295002,"end":48.795002},{"sentences":[{"text":"Okay.","start":48.905,"end":49.405,"sentiment":"neutral","sentiment_score":0.1371859312057495}],"sentiment":"neutral","sentiment_score":0.1371859312057495,"channel":1,"num_words":1,"start":48.905,"end":49.405},{"sentences":[{"text":"you, mate.","start":49.495003,"end":49.895,"sentiment":"neutral","sentiment_score":0.18348801881074905},{"text":"No worries.","start":49.895,"end":50.375,"sentiment":"neutral","sentiment_score":0.1359928771853447},{"text":"I got 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Nick said he would check and get back to Ross. They discussed an update and the agent said he would follow up with their colleagues. They thanked each other and said goodbye."},"intents":{"segments":[{"text":"I'll I'll put it to the my colleagues tonight, and I can give you an answer hopefully in the next couple of days. Alright.","start_word":27,"end_word":50,"intents":[{"intent":"Giving update","confidence_score":0.018529614}]},{"text":"I was just checking in if you had gone through it. So, yeah, I'm just getting back to take an update. Yep.","start_word":54,"end_word":75,"intents":[{"intent":"Asking to check","confidence_score":0.0000032813148}]},{"text":"I was just checking in if you had gone through it. So, yeah, I'm just getting back to take an update. Yep. I had a quick look, And, yeah, I'll have to run it by my colleagues, and they can make a decision. So, Alright. hopefully, we can get back to you as soon as possible. Okay. Sure, man.","start_word":54,"end_word":112,"intents":[{"intent":"Confirming status","confidence_score":0.006401751}]},{"text":"Thank you for that. That's much appreciated. Okay.","start_word":144,"end_word":151,"intents":[{"intent":"Expressing gratitude","confidence_score":0.07313259}]}]},"sentiments":{"segments":[{"text":"Hello, Ross. How are you? Hi, Nick.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.17842380702495575},{"text":"Hello. I'm doing very well. How are you, ma'am?","start_word":7,"end_word":15,"sentiment":"positive","sentiment_score":0.5421884059906006},{"text":"Not too bad, mate. Not too bad. I got your email. I'll I'll put it to the my colleagues tonight, and I can give you an answer hopefully in the next couple of days. Alright. Okay. No worries. I was just checking in if you had gone through it. So, yeah, I'm just getting back to take an update. Yep. I had a quick look, And, yeah, I'll have to run it by my colleagues, and they can make a decision. So, Alright. hopefully, we can get back to you as soon as possible. Okay. Sure, man. No worries. Yep. Alright. So, hopefully, we'll have something for you by Monday. Got Okay. you, mate. No worries. I got you. Alright. I will take follow-up on that. Alright? Alright.","start_word":16,"end_word":143,"sentiment":"neutral","sentiment_score":0.1499882936477661},{"text":"Thank you for that. That's much appreciated.","start_word":144,"end_word":150,"sentiment":"positive","sentiment_score":0.6799607276916504},{"text":"Okay. No worries, ma'am. My job.","start_word":151,"end_word":156,"sentiment":"neutral","sentiment_score":0.2792699933052063},{"text":"Thanks. See you.","start_word":157,"end_word":159,"sentiment":"positive","sentiment_score":0.40196093916893005},{"text":"Bye. Take care. Bye.","start_word":160,"end_word":163,"sentiment":"neutral","sentiment_score":0.24916550517082217}],"average":{"sentiment":"neutral","sentiment_score":0.21361199892484223}}}}