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How are you going? Good. Thanks for letting me know about the phone line. Yeah.\n\nI know. No. We've had phone calls this morning too. So Connor was just jumping yeah. Connor jumped on and because New South Wales has a public holiday, which is where our phone lines are, it's it's switched over to public holiday mode.\n\nSo we're here. Yeah. Yeah, hon. Of course. Yeah.\n\nDefinitely. When do you wanna do it? No. Yeah. After 02:30 and before 7PM, I'm all yours.\n\nYeah. 02:30. Done. Yeah. Yeah.\n\nYeah. Thank you. Yeah. You're allowed to do whatever you want. Yeah.\n\nWell, don't stress because I also have the forms here as well. So if we need to, I can just print a couple extra copies, and we can write, play, do whatever. Yeah. Perfect. I've got you in my calendar.\n\nSo I will see you then. Bye.","paragraphs":[{"sentences":[{"text":"Good morning, Janine.","start":4.16,"end":5.38,"sentiment":"positive","sentiment_score":0.3732670843601227},{"text":"How are you going?","start":5.44,"end":6.5,"sentiment":"positive","sentiment_score":0.35682984441518784},{"text":"Good.","start":8.24,"end":8.72,"sentiment":"positive","sentiment_score":0.5328458547592163},{"text":"Thanks for letting me know about the phone line.","start":8.72,"end":10.82,"sentiment":"positive","sentiment_score":0.43785809477170307},{"text":"Yeah.","start":21.965,"end":22.465,"sentiment":"neutral","sentiment_score":0.03618630766868591}],"sentiment":"positive","sentiment_score":0.3920486470063527,"num_words":18,"start":4.16,"end":22.465},{"sentences":[{"text":"I know.","start":23.325,"end":24.044998,"sentiment":"neutral","sentiment_score":-0.0010559330694377422},{"text":"No.","start":24.044998,"end":24.285,"sentiment":"neutral","sentiment_score":-0.0584159791469574},{"text":"We've had phone calls this morning 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Hello? I'm good. How are you? I was like, I just wanna really talk to him. It's like, oh, you've called out of hours. And I'm like, it's 10:00 on a Monday. What are you people doing? Oh, Oh, that's so funny. Oh, that's hilarious. You're there. Oh, good to hear. Good to hear. What I wanted to do, and you can tell me no if you want. I actually wanna come down and sit with you and go through this form if I can. Yeah. Yep. Because I wanna say the wrong thing. I'll look. I can I was gonna head down the coast today? Are you available today at any point? Okay. Yeah. Cool. Let's do 02:30, if that's alright. Is that okay? Okay. Cool. I'll I'll I'll be there about then. And, look, I filled one out on my computer, but I'll bring one and handwrite it. And I will just scribble all over this, and then I'll go back and handwrite it. Because I just as I said, I don't like, doctor Slanker was really good last week, and he's like, hey. You're not going back to work. And I'm like, okay. Thank you. Thank you. He goes, I've got an occupational therapist. We've got all these people. We'll sort you out. Don't worry about it. And I'm like, okay. Cool. But I also don't wanna write the wrong thing on mine because he's like, oh, I just cross sections out, and I do whatever I want. I'm like, yeah. You're a doctor, mate. You can do what you want. Yeah. Yeah. Okay. Cool. Okay. Cool. Well, I'll see you at 02:30 then. Okay. Thanks for yourself. Cheers. 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Hello? I'm good. How are you? I was like, I just wanna really talk to him.\n\nIt's like, oh, you've called out of hours. And I'm like, it's 10:00 on a Monday. What are you people doing? Oh, Oh, that's so funny. Oh, that's hilarious.\n\nYou're there. Oh, good to hear. Good to hear. What I wanted to do, and you can tell me no if you want. I actually wanna come down and sit with you and go through this form if I can.\n\nYeah. Yep. Because I wanna say the wrong thing. I'll look. I can I was gonna head down the coast today?\n\nAre you available today at any point? Okay. Yeah. Cool. Let's do 02:30, if that's alright.\n\nIs that okay? Okay. Cool. I'll I'll I'll be there about then. And, look, I filled one out on my computer, but I'll bring one and handwrite it.\n\nAnd I will just scribble all over this, and then I'll go back and handwrite it. Because I just as I said, I don't like, doctor Slanker was really good last week, and he's like, hey. You're not going back to work. 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Hello?\n\nChannel 0: Good morning, Janine. How are you going?\n\nChannel 1: I'm good. How are you?\n\nChannel 0: Good. Thanks for letting me know about the phone line.\n\nChannel 1: I was like, I just wanna really talk to him. It's like, oh, you've called out of hours. And I'm like, it's 10:00 on a Monday. What are you\n\nChannel 0: Yeah.\n\nChannel 1: people doing?\n\nChannel 0: I know. No. We've had phone calls this morning too. So Connor\n\nChannel 1: Oh,\n\nChannel 0: was just jumping yeah. Connor jumped on and because New South Wales has a public holiday, which is where our phone lines are, it's it's switched over to public holiday mode. So\n\nChannel 1: Oh, that's so funny. Oh, that's\n\nChannel 0: we're\n\nChannel 1: hilarious.\n\nChannel 0: here.\n\nChannel 1: You're there. Oh, good to hear. Good to hear. What I wanted to do, and you can tell me no if you want.\n\nChannel 0: Yeah.\n\nChannel 1: I actually wanna come down and sit with you and go through this form\n\nChannel 0: Yeah, hon.\n\nChannel 1: if\n\nChannel 0: Of course.\n\nChannel 1: I can. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Definitely. When do\n\nChannel 1: Because\n\nChannel 0: you wanna\n\nChannel 1: I wanna\n\nChannel 0: do it?\n\nChannel 1: say the wrong thing.\n\nChannel 0: No.\n\nChannel 1: I'll look. I can I was gonna head down the coast today? Are you available today at any point?\n\nChannel 0: Yeah. After 02:30 and before 7PM, I'm all yours.\n\nChannel 1: Okay. Yeah. Cool. Let's do 02:30, if that's\n\nChannel 0: Yeah. 02:30. Done.\n\nChannel 1: alright. Is that okay? Okay. Cool.\n\nChannel 0: Yeah.\n\nChannel 1: I'll I'll I'll be there about then. And, look, I filled one out on my computer, but I'll bring one and handwrite it. And I will just scribble all over this, and then I'll go back and handwrite it. Because\n\nChannel 0: Yeah.\n\nChannel 1: I just as I said, I don't like, doctor Slanker was really good last week, and he's like, hey. You're not going back to work. And I'm like, okay.\n\nChannel 0: Yeah.\n\nChannel 1: Thank\n\nChannel 0: Thank\n\nChannel 1: you.\n\nChannel 0: you.\n\nChannel 1: Thank you. He goes, I've got an occupational therapist. We've got all these people. We'll sort you out. Don't worry about it.\n\nAnd I'm like, okay. Cool. But I also don't wanna write the wrong thing on mine because he's like, oh, I just cross sections out, and I do whatever I want. I'm like, yeah. You're a doctor, mate.\n\nYou can\n\nChannel 0: Yeah.\n\nChannel 1: do\n\nChannel 0: You're allowed\n\nChannel 1: what\n\nChannel 0: to\n\nChannel 1: you\n\nChannel 0: do\n\nChannel 1: want.\n\nChannel 0: whatever you want. Yeah. Well, don't stress\n\nChannel 1: Yeah.\n\nChannel 0: because I also have the forms here as well. So if we need to, I can just print a couple extra copies, and\n\nChannel 1: Yeah.\n\nChannel 0: we can\n\nChannel 1: Okay. Cool.\n\nChannel 0: write, play, do whatever.\n\nChannel 1: Okay. Cool. Well, I'll see you at 02:30 then.\n\nChannel 0: Yeah. Perfect. I've got you in my calendar. So I will see\n\nChannel 1: Okay.\n\nChannel 0: you then.\n\nChannel 1: Thanks for yourself. Cheers. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Allegheny speaking.","start":0.39999998,"end":1.46,"sentiment":"neutral","sentiment_score":0.019988076761364937},{"text":"Hello?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.04028167203068733}],"sentiment":"neutral","sentiment_score":0.026752608517805736,"channel":1,"num_words":3,"start":0.39999998,"end":3.54},{"sentences":[{"text":"Good morning, Janine.","start":4.16,"end":5.38,"sentiment":"positive","sentiment_score":0.3732670843601227},{"text":"How are you going?","start":5.44,"end":6.5,"sentiment":"positive","sentiment_score":0.35682984441518784}],"sentiment":"positive","sentiment_score":0.3638743758201599,"channel":0,"num_words":7,"start":4.16,"end":6.5},{"sentences":[{"text":"I'm good.","start":6.64,"end":7.2799997,"sentiment":"positive","sentiment_score":0.49850718677043915},{"text":"How are 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The customer mentions wanting to go to a public holiday and the agent agrees to a meeting. They also discuss some forms and the agent offers to help with printing them. The call ends with the agent confirming the meeting time and saying goodbye."},"intents":{"segments":[{"text":"I can I was gonna head down the coast today? Are you available today at any point?","start_word":176,"end_word":192,"intents":[{"intent":"Schedule meeting","confidence_score":0.17004706}]},{"text":"Well, I'll see you at 02:30 then. Yeah.","start_word":408,"end_word":415,"intents":[{"intent":"Arrange meeting","confidence_score":0.01801309}]}]},"sentiments":{"segments":[{"text":"Allegheny speaking. Hello?","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.02464481070637703},{"text":"Good morning, Janine. How are you going? I'm good. How are you? Good. Thanks for letting me know about the phone line.","start_word":3,"end_word":24,"sentiment":"positive","sentiment_score":0.41289299726486206},{"text":"I was like, I just wanna really talk to him. It's like, oh, you've called out of hours. And I'm like, it's 10:00 on a Monday. What are you Yeah. people doing? I know. No. We've had phone calls this morning too. So Connor Oh, was just jumping yeah. Connor jumped on and because New South Wales has a public holiday, which is where our phone lines are, it's it's switched over to public holiday mode. So Oh, that's so funny.","start_word":25,"end_word":105,"sentiment":"neutral","sentiment_score":0.017512958496809006},{"text":"Oh, that's we're hilarious.","start_word":106,"end_word":109,"sentiment":"positive","sentiment_score":0.34898465871810913},{"text":"here. You're there. Oh, good to hear. Good to hear. What I wanted to do, and you can tell me no if you want. Yeah. I actually wanna come down and sit with you and go through this form Yeah, hon. if Of course. I can. Yeah. Yeah. Yep. Definitely. When do Because you wanna I wanna do it? say the wrong thing. No. I'll look. I can I was gonna head down the coast today? Are you available today at any point? Yeah. After 02:30 and before 7PM, I'm all yours. Okay. Yeah. Cool. Let's do 02:30, if that's Yeah. 02:30. Done. alright. Is that okay? Okay.","start_word":110,"end_word":217,"sentiment":"neutral","sentiment_score":0.028473390266299248},{"text":"Cool.","start_word":218,"end_word":218,"sentiment":"positive","sentiment_score":0.4499714374542236},{"text":"Yeah. I'll I'll I'll be there about then. And, look, I filled one out on my computer, but I'll bring one and handwrite it. And I will just scribble all over this, and then I'll go back and handwrite it. Because Yeah. I just as I said, I don't like, doctor Slanker was really good last week, and he's like, hey. You're not going back to work. 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