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Rick is trying to figure out who Rick is and what he needs. Tony puts in a reservation for Rick and gives him a call back. They discuss details about the appointment and the call ends with Rick thanking Tony and saying goodbye."},"intents":{"segments":[{"text":"Does he have availability?","start_word":54,"end_word":57,"intents":[{"intent":"Check availability","confidence_score":0.08705068}]},{"text":"You got about two and a half hour wait time. That's So alright.","start_word":69,"end_word":81,"intents":[{"intent":"Confirm time","confidence_score":0.0567066}]},{"text":"I'm gonna put it in as standard. card. Standard.","start_word":131,"end_word":139,"intents":[{"intent":"Put in card","confidence_score":0.008775581}]},{"text":"I'll just go get your phone number.","start_word":164,"end_word":170,"intents":[{"intent":"Get phone number","confidence_score":0.268155}]}]},"sentiments":{"segments":[{"text":"Barbershop. Tony speaking. Tony, you absolute weapon, mate. 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Let's Does do that it. work, or I'll put it in for you?","start_word":20,"end_word":111,"sentiment":"neutral","sentiment_score":0.016658270731568336},{"text":"Fuck yeah.","start_word":112,"end_word":113,"sentiment":"negative","sentiment_score":-0.3369868993759155},{"text":"Give me one second. What do you normally get done? Just, Suzie Put up the yeah. Alright. I'm gonna put it in as standard. card. Standard. My nigga. Sick. Thank you, brother. Appreciate it. You're welcome, Brian. Cool. Alright. Speak to you Alright. soon, mate, Give mate. me one second. I'll just go get your phone number.","start_word":114,"end_word":170,"sentiment":"neutral","sentiment_score":0.0012691497104242444},{"text":"Oh, I'm for just fuck.","start_word":171,"end_word":175,"sentiment":"negative","sentiment_score":-0.42788219451904297},{"text":"loading up in the system. Sorry. What's your phone Yeah. number? 04 Load it up, baby. 04013758885. zero one three seven five 885. 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