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though.","start":67.71,"end":69.39,"sentiment":"neutral","sentiment_score":0.024510685664912064}],"sentiment":"neutral","sentiment_score":0.1795115658082068,"channel":0,"num_words":20,"start":62.510002,"end":69.39},{"sentences":[{"text":"How many current users do you guys have?","start":69.39,"end":72.015,"sentiment":"neutral","sentiment_score":0.002997498377226293},{"text":"Do you have more than a 100 or less","start":72.015,"end":74.255005,"sentiment":"neutral","sentiment_score":-0.01036161794844601}],"sentiment":"neutral","sentiment_score":-0.0040749749716590435,"channel":0,"num_words":17,"start":69.39,"end":74.255005},{"sentences":[{"text":"Yes.","start":74.245,"end":74.485,"sentiment":"neutral","sentiment_score":0.025019042193889614}],"sentiment":"neutral","sentiment_score":0.025019042193889614,"channel":1,"num_words":1,"start":74.245,"end":74.485},{"sentences":[{"text":"than that,","start":74.255005,"end":74.735,"sentiment":"neutral","sentiment_score":0.018680179491639137}],"sentiment":"neutral","sentiment_score":0.018680179491639137,"channel":0,"num_words":2,"start":74.255005,"end":74.735},{"sentences":[{"text":"I do.","start":74.485,"end":75.225,"sentiment":"neutral","sentiment_score":0.02643545251339674}],"sentiment":"neutral","sentiment_score":0.02643545251339674,"channel":1,"num_words":2,"start":74.485,"end":75.225},{"sentences":[{"text":"Bruno?","start":74.735,"end":75.235,"sentiment":"neutral","sentiment_score":0.002334149554371834}],"sentiment":"neutral","sentiment_score":0.002334149554371834,"channel":0,"num_words":1,"start":74.735,"end":75.235},{"sentences":[{"text":"More than a 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five?","start":85.630005,"end":87.090004,"sentiment":"neutral","sentiment_score":0.0016674708264569442}],"sentiment":"neutral","sentiment_score":0.0025256984822806857,"channel":0,"num_words":21,"start":78.095,"end":87.090004},{"sentences":[{"text":"Premium.","start":88.02,"end":88.52,"sentiment":"neutral","sentiment_score":0.02918187901377678}],"sentiment":"neutral","sentiment_score":0.02918187901377678,"channel":1,"num_words":1,"start":88.02,"end":88.52},{"sentences":[{"text":"Gotcha.","start":89.87,"end":90.270004,"sentiment":"neutral","sentiment_score":0.10745219886302948},{"text":"I'll send you the right brochure then.","start":90.270004,"end":92.19,"sentiment":"neutral","sentiment_score":0.15789476888520376},{"text":"Again, I really appreciate your time, Bruno.","start":92.19,"end":94.19,"sentiment":"positive","sentiment_score":0.5931912320000785},{"text":"You have a great day.","start":94.19,"end":95.07,"sentiment":"positive","sentiment_score":0.628207528591156},{"text":"Take care.","start":95.07,"end":95.73,"sentiment":"positive","sentiment_score":0.4640554189682007}],"sentiment":"positive","sentiment_score":0.42882739481600846,"channel":0,"num_words":22,"start":89.87,"end":95.73},{"sentences":[{"text":"You too.","start":95.49687,"end":96.13687,"sentiment":"neutral","sentiment_score":0.25710155069828033},{"text":"Bye bye.","start":96.13687,"end":96.796875,"sentiment":"neutral","sentiment_score":0.16392534226179123}],"sentiment":"neutral","sentiment_score":0.21051344648003578,"channel":1,"num_words":4,"start":95.49687,"end":96.796875},{"sentences":[{"text":"Bye bye.","start":96.45694,"end":97.83694,"sentiment":"neutral","sentiment_score":0.11009907349944115}],"sentiment":"neutral","sentiment_score":0.11009907349944115,"channel":0,"num_words":2,"start":96.45694,"end":97.83694}]},"summary":{"result":"success","short":"An agent from profit intelligence company, Carrefourance AI, calls a customer named Bruno to offer a free demo of their 24/7 AI security analyst. The agent asks how many current users have been using the company and provides the customer with their email address to send a brochure. The call ends with the agent thanking the customer for their time and wishing them a good day."},"intents":{"segments":[{"text":"Oh, well, can I send your email, Bruno? That way you can check us out, you know Yeah.","start_word":85,"end_word":102,"intents":[{"intent":"Send email","confidence_score":0.29810405}]},{"text":"That way you can check us out, you know Yeah. Yeah.","start_word":93,"end_word":103,"intents":[{"intent":"Check out","confidence_score":0.055504296}]}]},"sentiments":{"segments":[{"text":"Speaking. May I help you? Oh, hi, Bruno. It's Andrew from Vigilance AI. Have I caught you in a bad time? No. Depends how long you're gonna take. Right? Oh, it's just real quick, Bruno. Vigilance AI is our twenty four seven AI security analyst, helps teams investigate every security alert in minutes and provide you with a full audit trail without adding headcount or replacing your existing stack. Would you be open to a quick demo this week? No. Not at the moment, ma'am. Oh, well, can I send your email, Bruno? That way you can check us out, you know Yeah. Yeah. Send me an email. I'll have a look. oh, gotcha. What is the best email where I can send it to, Bruno? Bruno.lopez@summitfleet.com.au. Summit fleet dot com Dot dot com e u? dot a u. Alright. Gotcha.","start_word":0,"end_word":140,"sentiment":"neutral","sentiment_score":0.027290204539895058},{"text":"Well, I appreciate the time, Bruno.","start_word":141,"end_word":146,"sentiment":"positive","sentiment_score":0.3392021059989929},{"text":"I'm going to send your information. Just a really quick one, though. How many current users do you guys have? Do you have more than a 100 or less Yes. than that, I do. Bruno? More than a 100. More. Do you guys use Microsoft m three six five premium or the standard one? Or e three or e five? Premium. Gotcha. I'll send you the right brochure then.","start_word":147,"end_word":215,"sentiment":"neutral","sentiment_score":0.043638624250888824},{"text":"Again, I really appreciate your time, Bruno. You have a great day. Take care.","start_word":216,"end_word":229,"sentiment":"positive","sentiment_score":0.5810410976409912},{"text":"You too. Bye bye. Bye bye.","start_word":230,"end_word":235,"sentiment":"neutral","sentiment_score":0.16901317238807678}],"average":{"sentiment":"neutral","sentiment_score":0.07462643662544145}}}}