{"metadata":{"transaction_key":"deprecated","request_id":"01a0b256-5137-71f3-a4e0-542bff654c5e","sha256":"02fd35ef5b82b7c3a440dc270e77aa747a9f2eadd7d32658188b4497d30e43c1","created":"2026-09-18T02:26:37.498Z","duration":5.6159377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you've called is not available. I can let them know you've called by","confidence":1.0,"words":[{"word":"the","start":1.8399999,"end":2.0,"confidence":0.9902344,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7948614954948425},{"word":"person","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.784883439540863},{"word":"you've","start":2.32,"end":2.6399999,"confidence":0.8034668,"punctuated_word":"you've","sentiment":"negative","sentiment_score":-0.8342105746269226},{"word":"called","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8356791734695435},{"word":"is","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8870079517364502},{"word":"not","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8725425601005554},{"word":"available","start":3.28,"end":3.78,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.82881760597229},{"word":"i","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6987857222557068},{"word":"can","start":4.16,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6442928910255432},{"word":"let","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"let","sentiment":"negative","sentiment_score":-0.5454908013343811},{"word":"them","start":4.48,"end":4.64,"confidence":0.99902344,"punctuated_word":"them","sentiment":"negative","sentiment_score":-0.4465187788009643},{"word":"know","start":4.64,"end":4.88,"confidence":1.0,"punctuated_word":"know","sentiment":"negative","sentiment_score":-0.5138806104660034},{"word":"you've","start":4.88,"end":5.04,"confidence":0.7697754,"punctuated_word":"you've","sentiment":"negative","sentiment_score":-0.521936297416687},{"word":"called","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.24925169348716736},{"word":"by","start":5.2799997,"end":5.6159377,"confidence":0.9951172,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.24698516726493835}],"paragraphs":{"transcript":"\nThe person you've called is not available. I can let them know you've called by","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.8399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8340004001344953},{"text":"I can let them know you've called by","start":4.0,"end":5.6159377,"sentiment":"negative","sentiment_score":-0.48339274525642395}],"sentiment":"negative","sentiment_score":-0.6470096508661906,"num_words":15,"start":1.8399999,"end":5.6159377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you've called is not available. I can let them know you've called by","paragraphs":[{"sentences":[{"text":"The person you've called is not available.","start":1.8399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8340004001344953},{"text":"I can let them know you've called by","start":4.0,"end":5.6159377,"sentiment":"negative","sentiment_score":-0.48339274525642395}],"sentiment":"negative","sentiment_score":-0.6470096508661906,"channel":1,"num_words":15,"start":1.8399999,"end":5.6159377}]},"summary":{"result":"success","short":"The person you've called is not available. I can let them know you've called by"},"intents":{"segments":[{"text":"The person you've called is not available.","start_word":1,"end_word":7,"intents":[{"intent":"Notify caller","confidence_score":0.091602914}]}]},"sentiments":{"segments":[{"text":"The person you've called is not available. I can let them know you've called by","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.6738759875297546}],"average":{"sentiment":"negative","sentiment_score":-0.6738759517669678}}}}