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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Hi, Skye. My name is Mary, and I'm calling from Airtel accounts department.\n\nChannel 1: Thanks, Mary. Please stay on the line. Hi, Mary. I'll get on to the $9 overdue payment later today. Okay?\n\nChannel 0: Thank yeah. Sure, Skye. No worries.\n\nChannel 1: Thanks so much. Bye bye.\n\nChannel 0: Bye bye. 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