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Yes. Yeah. I just got it. I haven't activated it yet.\n\nI haven't activated it yet. I just got the modem, like, half an hour ago. No. I think it should be okay. If I need it, I'll call you guys.\n\nYep. No worries. 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Good afternoon. Yes. This is Maureen from Airtel tech support. Am I speaking with Tanvir Saman?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. I just wanted to check-in because it, it was noted we can check here on our end that the router has been delivered, but\n\nChannel 1: Yeah.\n\nChannel 0: the Internet\n\nChannel 1: I just got\n\nChannel 0: service\n\nChannel 1: it.\n\nChannel 0: is\n\nChannel 1: I\n\nChannel 0: still\n\nChannel 1: haven't\n\nChannel 0: offline.\n\nChannel 1: activated\n\nChannel 0: Yeah.\n\nChannel 1: it yet.\n\nChannel 0: Sorry?\n\nChannel 1: I haven't activated it yet. I just got the modem, like, half an hour ago.\n\nChannel 0: Okay. Do you need assistance on setting it up?\n\nChannel 1: No. I think it should be okay. If I need it, I'll call you guys.\n\nChannel 0: Yeah. Sure. Just give us a callback if we run into any issues.\n\nChannel 1: Yep. No worries.\n\nChannel 0: Okay.\n\nChannel 1: Thank you.\n\nChannel 0: Thank you. Thank you. Bye. Have a great day.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.023397672921419144}],"sentiment":"neutral","sentiment_score":0.023397672921419144,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hello.","start":2.08,"end":2.56,"sentiment":"neutral","sentiment_score":0.09556208550930025},{"text":"Good afternoon.","start":2.56,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.312386155128479},{"text":"Yes.","start":3.4399998,"end":3.76,"sentiment":"neutral","sentiment_score":0.18649157881736755},{"text":"This is Maureen from Airtel tech support.","start":4.0,"end":6.74,"sentiment":"neutral","sentiment_score":0.1291306178484644},{"text":"Am I speaking with Tanvir 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Saman confirms that he just got the modem half an hour ago and the representative offers assistance on setting it up. Saman agrees to call back if there are any issues. The call ends with the representative thanking Saman and saying goodbye."},"intents":{"segments":[{"text":"I just wanted to check-in because it, it was noted we can check here on our end that the router has been delivered, but Yeah.","start_word":20,"end_word":44,"intents":[{"intent":"Check router status","confidence_score":0.61365396}]},{"text":"I just got the modem, like, half an hour ago. Okay.","start_word":67,"end_word":77,"intents":[{"intent":"Set up modem","confidence_score":0.13267933}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Good afternoon. Yes. This is Maureen from Airtel tech support. Am I speaking with Tanvir Saman? Yes. Yeah. 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