{"metadata":{"transaction_key":"deprecated","request_id":"01a04562-7bd6-7de2-a2ce-3a644ce5ae5e","sha256":"f00a6fdac3179ef2367d0178de579fe7cdff5230f025835bc10058ed792dd857","created":"2026-08-27T22:41:19.334Z","duration":163.51193,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":516,"output_tokens":63},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":584,"output_tokens":586},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":584,"output_tokens":48}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Mark? Oh, hi. This is Andrew from Vigilance AI. I hope I haven't caught you in a bad time. Oh, yes, Mark. Well, this is just really quick, mate. I I just wanted to follow-up with you. I I don't think that you still remember, but we have spoken a few months ago. And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI. And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO. Oh, yeah. It's called Vigilance AI. Oh, yeah. Think of us as a security analyst team that investigates everything and will only bother you when it matters. Oh, I'm sorry. What was that, ma'am? Oh, yeah. I totally understand that. But as we have mentioned before, we're not trying to replace them. We just wanted you to see how we compare. You know, that way you you will have a better negotiation once you have that renewal. Oh, yeah. We have three month one month trial, which is why we wanted to I see. So alrighty. But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is why we wanted to demonstrate it and show it to you. Free. Yeah. Well, compared to free, then that's really something to to, you know alright. Well, Mark, I I just wanted to check on you, mate. But, yeah, totally understand. Hopefully, we can touch base again in March next year. Yeah. Well, have a great day, Mark, and you take care of me. Bye bye.","confidence":0.9951172,"words":[{"word":"oh","start":2.8799999,"end":3.1999998,"confidence":0.9855957,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.04092128947377205},{"word":"hi","start":3.1999998,"end":3.6999998,"confidence":0.8757324,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.03400557488203049},{"word":"mark","start":3.76,"end":4.26,"confidence":0.7561035,"punctuated_word":"Mark?","sentiment":"neutral","sentiment_score":0.02255404368042946},{"word":"oh","start":6.16,"end":6.56,"confidence":0.9440918,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.041211724281311035},{"word":"hi","start":6.56,"end":7.06,"confidence":0.99365234,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.06647004187107086},{"word":"this","start":7.2799997,"end":7.52,"confidence":0.95947266,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.06995230913162231},{"word":"is","start":7.52,"end":7.7599998,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.0859144777059555},{"word":"andrew","start":7.7599998,"end":8.16,"confidence":0.9980469,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.11633563786745071},{"word":"from","start":8.16,"end":8.48,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.1217942088842392},{"word":"vigilance","start":8.48,"end":8.98,"confidence":0.8679199,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.08189204335212708},{"word":"ai","start":9.04,"end":9.44,"confidence":0.9333496,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.07644768059253693},{"word":"i","start":9.44,"end":9.5199995,"confidence":0.79003906,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006499163806438446},{"word":"hope","start":9.5199995,"end":9.76,"confidence":0.88183594,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":-0.032728858292102814},{"word":"i","start":9.76,"end":9.92,"confidence":0.99609375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.07382787019014359},{"word":"haven't","start":9.92,"end":10.32,"confidence":0.78930664,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.05164004862308502},{"word":"caught","start":10.32,"end":10.559999,"confidence":0.8305664,"punctuated_word":"caught","sentiment":"negative","sentiment_score":-0.4326182305812836},{"word":"you","start":10.559999,"end":10.719999,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6135974526405334},{"word":"in","start":10.719999,"end":10.8,"confidence":0.96875,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.6232373118400574},{"word":"a","start":10.8,"end":10.96,"confidence":0.9873047,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6056925058364868},{"word":"bad","start":10.96,"end":11.2,"confidence":1.0,"punctuated_word":"bad","sentiment":"negative","sentiment_score":-0.6035434603691101},{"word":"time","start":11.2,"end":11.7,"confidence":0.99658203,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.5708471536636353},{"word":"oh","start":14.895,"end":15.135,"confidence":0.9482422,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.01681765355169773},{"word":"yes","start":15.135,"end":15.455,"confidence":0.9970703,"punctuated_word":"yes,","sentiment":"neutral","sentiment_score":0.036077745258808136},{"word":"mark","start":15.455,"end":15.935,"confidence":0.97998047,"punctuated_word":"Mark.","sentiment":"neutral","sentiment_score":0.02901644632220268},{"word":"well","start":15.935,"end":16.415,"confidence":0.82788086,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.16969938576221466},{"word":"this","start":16.415,"end":16.735,"confidence":0.9863281,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.26186344027519226},{"word":"is","start":16.735,"end":16.895,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.31553885340690613},{"word":"just","start":16.895,"end":17.215,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2686399817466736},{"word":"really","start":17.215,"end":17.535,"confidence":0.9970703,"punctuated_word":"really","sentiment":"positive","sentiment_score":0.3871603012084961},{"word":"quick","start":17.535,"end":17.775,"confidence":0.99902344,"punctuated_word":"quick,","sentiment":"positive","sentiment_score":0.33518680930137634},{"word":"mate","start":17.775,"end":18.275,"confidence":0.9941406,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.3596719205379486},{"word":"i","start":18.335,"end":18.575,"confidence":0.97998047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.27343371510505676},{"word":"i","start":18.575,"end":18.735,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.21788562834262848},{"word":"just","start":18.735,"end":18.895,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.17841772735118866},{"word":"wanted","start":18.895,"end":19.215,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.1836266815662384},{"word":"to","start":19.215,"end":19.375,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2389516234397888},{"word":"follow-up","start":19.375,"end":19.855,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.20111674070358276},{"word":"with","start":19.855,"end":20.015,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.2823686897754669},{"word":"you","start":20.015,"end":20.515,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.21832120418548584},{"word":"i","start":21.135,"end":21.295,"confidence":0.99316406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01722051203250885},{"word":"i","start":21.295,"end":21.455,"confidence":0.9633789,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03761458396911621},{"word":"don't","start":21.455,"end":21.695,"confidence":0.9995117,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.03305217623710632},{"word":"think","start":21.695,"end":21.855,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.029082942754030228},{"word":"that","start":21.855,"end":22.015,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.03963762894272804},{"word":"you","start":22.015,"end":22.255001,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.027003329247236252},{"word":"still","start":22.255001,"end":22.575,"confidence":0.9970703,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.02931199222803116},{"word":"remember","start":22.575,"end":23.055,"confidence":0.9946289,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.007160726934671402},{"word":"but","start":23.055,"end":23.215,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.003388814628124237},{"word":"we","start":23.215,"end":23.375,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07603456825017929},{"word":"have","start":23.375,"end":23.615,"confidence":0.9951172,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04798514023423195},{"word":"spoken","start":23.615,"end":23.935001,"confidence":0.99902344,"punctuated_word":"spoken","sentiment":"neutral","sentiment_score":0.03533158823847771},{"word":"a","start":23.935001,"end":24.095001,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.024982593953609467},{"word":"few","start":24.095001,"end":24.255001,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.004635483026504517},{"word":"months","start":24.255001,"end":24.575,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.019793592393398285},{"word":"ago","start":24.575,"end":25.075,"confidence":0.85961914,"punctuated_word":"ago.","sentiment":"neutral","sentiment_score":0.03569997102022171},{"word":"and","start":26.07,"end":26.230001,"confidence":0.9921875,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.08328327536582947},{"word":"you","start":26.230001,"end":26.470001,"confidence":0.6303711,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07407815009355545},{"word":"know","start":26.470001,"end":26.710001,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0761445164680481},{"word":"we","start":26.710001,"end":26.87,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1316109150648117},{"word":"actually","start":26.87,"end":27.27,"confidence":0.9980469,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.14400546252727509},{"word":"send","start":27.27,"end":27.59,"confidence":0.9223633,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.14810654520988464},{"word":"you","start":27.59,"end":27.75,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.14569345116615295},{"word":"our","start":27.75,"end":28.07,"confidence":0.9980469,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.11830444633960724},{"word":"email","start":28.07,"end":28.57,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.13157066702842712},{"word":"regarding","start":28.87,"end":29.35,"confidence":0.75683594,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":0.11579494178295135},{"word":"our","start":29.35,"end":29.75,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1497936248779297},{"word":"ai","start":29.75,"end":30.07,"confidence":0.9116211,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.12397237122058868},{"word":"mdr","start":30.07,"end":30.57,"confidence":0.78515625,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.08084149658679962},{"word":"platform","start":30.79,"end":31.29,"confidence":0.99902344,"punctuated_word":"platform","sentiment":"neutral","sentiment_score":0.12889349460601807},{"word":"called","start":31.51,"end":31.91,"confidence":0.9760742,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.17302677035331726},{"word":"vigilance","start":31.91,"end":32.41,"confidence":0.95410156,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.11292821168899536},{"word":"ai","start":32.63,"end":33.13,"confidence":0.8952637,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.1461074948310852},{"word":"and","start":33.83,"end":34.31,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.11801080405712128},{"word":"i","start":34.31,"end":34.47,"confidence":0.9707031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.13013967871665957},{"word":"was","start":34.47,"end":34.63,"confidence":0.5810547,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.12245040386915208},{"word":"just","start":34.63,"end":34.870003,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.13737550377845764},{"word":"calling","start":34.870003,"end":35.27,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.1404842585325241},{"word":"up","start":35.27,"end":35.75,"confidence":0.9819336,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":0.1865661144256592},{"word":"mark","start":35.75,"end":36.07,"confidence":0.97216797,"punctuated_word":"Mark,","sentiment":"neutral","sentiment_score":0.16925165057182312},{"word":"to","start":36.07,"end":36.39,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1309286653995514},{"word":"find","start":36.39,"end":36.63,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":0.12739673256874084},{"word":"out","start":36.63,"end":36.95,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.12761180102825165},{"word":"if","start":36.95,"end":37.11,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.13105985522270203},{"word":"you're","start":37.11,"end":37.510002,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.14128172397613523},{"word":"available","start":37.510002,"end":38.010002,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.10558997094631196},{"word":"next","start":38.15,"end":38.47,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.1008286327123642},{"word":"week","start":38.47,"end":38.775,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.14561501145362854},{"word":"for","start":38.935,"end":39.255,"confidence":0.99316406,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.166725754737854},{"word":"just","start":39.255,"end":39.575,"confidence":0.9716797,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.17370975017547607},{"word":"a","start":39.575,"end":39.735,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2123357057571411},{"word":"really","start":39.735,"end":40.055,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.22317197918891907},{"word":"quick","start":40.055,"end":40.295002,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.21276767551898956},{"word":"demo","start":40.295002,"end":40.695,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.1743612289428711},{"word":"with","start":40.695,"end":40.935,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.20889928936958313},{"word":"our","start":40.935,"end":41.095,"confidence":0.96533203,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1821334809064865},{"word":"cto","start":41.095,"end":41.595,"confidence":0.92301434,"punctuated_word":"CTO.","sentiment":"neutral","sentiment_score":0.09115177392959596},{"word":"oh","start":45.575,"end":45.735,"confidence":0.99560547,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.04856901615858078},{"word":"yeah","start":45.735,"end":45.975002,"confidence":0.9951172,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.06451411545276642},{"word":"it's","start":45.975002,"end":46.455,"confidence":0.9995117,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.056571975350379944},{"word":"called","start":46.455,"end":46.935,"confidence":0.9350586,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.052643537521362305},{"word":"vigilance","start":46.935,"end":47.435,"confidence":0.9355469,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.06534414738416672},{"word":"ai","start":47.735,"end":48.235,"confidence":0.8815918,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.06793683022260666},{"word":"oh","start":51.7,"end":52.2,"confidence":0.76000977,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.0059731584042310715},{"word":"yeah","start":52.26,"end":52.66,"confidence":0.97314453,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.01153970044106245},{"word":"think","start":52.66,"end":52.98,"confidence":0.6699219,"punctuated_word":"Think","sentiment":"neutral","sentiment_score":0.001841675490140915},{"word":"of","start":52.98,"end":53.14,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.008774394169449806},{"word":"us","start":53.14,"end":53.379997,"confidence":0.97509766,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.012466095387935638},{"word":"as","start":53.379997,"end":53.62,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.003637310117483139},{"word":"a","start":53.62,"end":53.86,"confidence":0.99316406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.008866983465850353},{"word":"security","start":53.86,"end":54.36,"confidence":0.9980469,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.010376520454883575},{"word":"analyst","start":54.579998,"end":55.079998,"confidence":0.97802734,"punctuated_word":"analyst","sentiment":"neutral","sentiment_score":-0.008614502847194672},{"word":"team","start":55.46,"end":55.96,"confidence":0.67626953,"punctuated_word":"team","sentiment":"neutral","sentiment_score":0.0006788894534111023},{"word":"that","start":56.02,"end":56.5,"confidence":0.99316406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.007531840354204178},{"word":"investigates","start":56.5,"end":57.0,"confidence":0.9941406,"punctuated_word":"investigates","sentiment":"neutral","sentiment_score":-0.004477092996239662},{"word":"everything","start":57.22,"end":57.62,"confidence":1.0,"punctuated_word":"everything","sentiment":"neutral","sentiment_score":-0.02193005383014679},{"word":"and","start":57.62,"end":57.78,"confidence":0.85253906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0978366807103157},{"word":"will","start":57.78,"end":58.02,"confidence":0.9506836,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.10984769463539124},{"word":"only","start":58.02,"end":58.34,"confidence":1.0,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.10444588214159012},{"word":"bother","start":58.34,"end":58.66,"confidence":0.9980469,"punctuated_word":"bother","sentiment":"neutral","sentiment_score":-0.08577084541320801},{"word":"you","start":58.66,"end":58.82,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08684024959802628},{"word":"when","start":58.82,"end":58.98,"confidence":0.9941406,"punctuated_word":"when","sentiment":"neutral","sentiment_score":-0.11629027128219604},{"word":"it","start":58.98,"end":59.14,"confidence":0.9863281,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.1344527006149292},{"word":"matters","start":59.14,"end":59.64,"confidence":0.9494629,"punctuated_word":"matters.","sentiment":"neutral","sentiment_score":-0.10648886859416962},{"word":"oh","start":62.579998,"end":62.739998,"confidence":0.986084,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.09658096730709076},{"word":"i'm","start":62.739998,"end":62.98,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1449175775051117},{"word":"sorry","start":62.98,"end":63.3,"confidence":0.99902344,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.1641705334186554},{"word":"what","start":63.3,"end":63.46,"confidence":0.99609375,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.18775105476379397},{"word":"was","start":63.46,"end":63.62,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.17534156143665314},{"word":"that","start":63.62,"end":63.94,"confidence":0.93359375,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":-0.15674889087677002},{"word":"ma'am","start":63.94,"end":64.44,"confidence":0.83935547,"punctuated_word":"ma'am?","sentiment":"neutral","sentiment_score":-0.13245369493961334},{"word":"oh","start":77.810005,"end":78.05,"confidence":0.86450195,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.005332475528120995},{"word":"yeah","start":78.05,"end":78.55,"confidence":0.9851074,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.025166695937514305},{"word":"i","start":78.69,"end":79.090004,"confidence":0.64453125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.13173110783100128},{"word":"totally","start":79.090004,"end":79.57,"confidence":0.9428711,"punctuated_word":"totally","sentiment":"neutral","sentiment_score":0.2503281831741333},{"word":"understand","start":79.57,"end":80.07,"confidence":1.0,"punctuated_word":"understand","sentiment":"neutral","sentiment_score":0.12697899341583252},{"word":"that","start":80.130005,"end":80.61,"confidence":0.9748535,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.13287170231342316},{"word":"but","start":80.61,"end":81.01,"confidence":0.9658203,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.08108114451169968},{"word":"as","start":81.01,"end":81.25,"confidence":0.87158203,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.061416201293468475},{"word":"we","start":81.25,"end":81.33,"confidence":0.97998047,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1141163557767868},{"word":"have","start":81.33,"end":81.490005,"confidence":0.61376953,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.1073933243751526},{"word":"mentioned","start":81.490005,"end":81.810005,"confidence":1.0,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":0.06349579989910126},{"word":"before","start":81.810005,"end":82.130005,"confidence":0.9995117,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":0.05994581803679466},{"word":"we're","start":82.130005,"end":82.37,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.042224496603012085},{"word":"not","start":82.37,"end":82.61,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.05820764601230621},{"word":"trying","start":82.61,"end":82.85,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.1337365359067917},{"word":"to","start":82.85,"end":83.01,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.08534877747297287},{"word":"replace","start":83.01,"end":83.490005,"confidence":1.0,"punctuated_word":"replace","sentiment":"neutral","sentiment_score":-0.22893966734409332},{"word":"them","start":83.490005,"end":83.990005,"confidence":0.98950195,"punctuated_word":"them.","sentiment":"neutral","sentiment_score":-0.07360219955444336},{"word":"we","start":84.53,"end":84.69,"confidence":0.984375,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.03531786799430847},{"word":"just","start":84.69,"end":85.01,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.06495194137096405},{"word":"wanted","start":85.01,"end":85.33,"confidence":0.89208984,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.08670450747013092},{"word":"you","start":85.33,"end":85.65,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18675479292869568},{"word":"to","start":85.65,"end":85.89,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1292220503091812},{"word":"see","start":85.89,"end":86.130005,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.15253031253814697},{"word":"how","start":86.130005,"end":86.29,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.15823553502559662},{"word":"we","start":86.29,"end":86.61,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.2078325003385544},{"word":"compare","start":86.61,"end":87.11,"confidence":0.8701172,"punctuated_word":"compare.","sentiment":"neutral","sentiment_score":0.23723739385604856},{"word":"you","start":87.65,"end":87.810005,"confidence":0.96875,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.1384408473968506},{"word":"know","start":87.810005,"end":88.05,"confidence":0.9099121,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.16811789572238922},{"word":"that","start":88.05,"end":88.21,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.18438385426998136},{"word":"way","start":88.21,"end":88.37,"confidence":0.99902344,"punctuated_word":"way","sentiment":"neutral","sentiment_score":0.2726048231124878},{"word":"you","start":88.37,"end":88.87,"confidence":0.56152344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.27946892380714417},{"word":"you","start":89.105,"end":89.265,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.313240647315979},{"word":"will","start":89.265,"end":89.385,"confidence":0.9980469,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.2576953172683716},{"word":"have","start":89.385,"end":89.505005,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.2849692702293396},{"word":"a","start":89.505005,"end":89.745,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.22592872381210327},{"word":"better","start":89.745,"end":90.145004,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.16320106387138367},{"word":"negotiation","start":90.145004,"end":90.645004,"confidence":1.0,"punctuated_word":"negotiation","sentiment":"neutral","sentiment_score":0.27229440212249756},{"word":"once","start":91.105,"end":91.425,"confidence":0.9453125,"punctuated_word":"once","sentiment":"neutral","sentiment_score":0.16809454560279846},{"word":"you","start":91.425,"end":91.925,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1484751254320145},{"word":"have","start":92.465004,"end":92.705,"confidence":0.9902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.18161872029304504},{"word":"that","start":92.705,"end":92.945,"confidence":0.72558594,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.1365545690059662},{"word":"renewal","start":92.945,"end":93.445,"confidence":0.99902344,"punctuated_word":"renewal.","sentiment":"neutral","sentiment_score":0.09204769134521484},{"word":"oh","start":97.665,"end":97.825005,"confidence":0.95947266,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.023327166214585304},{"word":"yeah","start":97.825005,"end":98.325005,"confidence":0.9382324,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.024042300879955292},{"word":"we","start":98.385,"end":98.465004,"confidence":0.9560547,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.007600575685501099},{"word":"have","start":98.465004,"end":98.965004,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0008547492325305939},{"word":"three","start":99.505005,"end":99.825005,"confidence":0.80615234,"punctuated_word":"three","sentiment":"neutral","sentiment_score":-0.00993044301867485},{"word":"month","start":99.825005,"end":100.305,"confidence":0.96777344,"punctuated_word":"month","sentiment":"neutral","sentiment_score":-0.0013204365968704224},{"word":"one","start":100.465004,"end":100.785,"confidence":0.98828125,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.006637372076511383},{"word":"month","start":100.785,"end":101.025,"confidence":0.9970703,"punctuated_word":"month","sentiment":"neutral","sentiment_score":0.00574999675154686},{"word":"trial","start":101.025,"end":101.525,"confidence":0.94311523,"punctuated_word":"trial,","sentiment":"neutral","sentiment_score":-0.0044466787949204445},{"word":"which","start":101.825,"end":102.065,"confidence":0.99902344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.025848388671875},{"word":"is","start":102.065,"end":102.225,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04480667412281037},{"word":"why","start":102.225,"end":102.465004,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.07367398589849472},{"word":"we","start":102.465004,"end":102.865005,"confidence":0.9980469,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.06843921542167664},{"word":"wanted","start":102.865005,"end":103.185,"confidence":0.9770508,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.06667435169219971},{"word":"to","start":103.185,"end":103.685,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0227556973695755},{"word":"i","start":117.415,"end":117.735,"confidence":0.96777344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.024128049612045288},{"word":"see","start":117.735,"end":118.135,"confidence":0.9975586,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.0531558021903038},{"word":"so","start":118.135,"end":118.455,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07243625074625015},{"word":"alrighty","start":119.33501,"end":119.83501,"confidence":0.913737,"punctuated_word":"alrighty.","sentiment":"neutral","sentiment_score":0.14731505513191223},{"word":"but","start":120.535,"end":120.935005,"confidence":0.8833008,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.10015428066253662},{"word":"you","start":120.935005,"end":121.095,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10687069594860076},{"word":"know","start":121.095,"end":121.595,"confidence":0.9995117,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.12262137234210968},{"word":"the","start":122.455,"end":122.615005,"confidence":0.69433594,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.2016441524028778},{"word":"this","start":122.69501,"end":123.19501,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.20484793186187744},{"word":"our","start":123.815,"end":124.055,"confidence":0.9951172,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.25303173065185547},{"word":"product","start":124.055,"end":124.535,"confidence":0.99316406,"punctuated_word":"product","sentiment":"neutral","sentiment_score":0.2748037874698639},{"word":"is","start":124.535,"end":124.935005,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.33544307947158813},{"word":"competitive","start":124.935005,"end":125.435005,"confidence":0.95996094,"punctuated_word":"competitive,","sentiment":"neutral","sentiment_score":0.3000340163707733},{"word":"and","start":126.055,"end":126.295006,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.2566492259502411},{"word":"it's","start":126.295006,"end":126.535,"confidence":1.0,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.29517513513565063},{"word":"just","start":126.535,"end":126.775,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.16894134879112244},{"word":"a","start":126.775,"end":127.015,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.22808505594730377},{"word":"fraction","start":127.015,"end":127.515,"confidence":1.0,"punctuated_word":"fraction","sentiment":"neutral","sentiment_score":0.19214756786823273},{"word":"of","start":127.575005,"end":127.815,"confidence":0.9951172,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.17481708526611328},{"word":"a","start":127.815,"end":127.895004,"confidence":0.91845703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.15236598253250122},{"word":"cost","start":127.895004,"end":128.295,"confidence":0.9633789,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.15968547761440277},{"word":"when","start":128.295,"end":128.615,"confidence":0.99902344,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.18335109949111936},{"word":"compared","start":128.615,"end":129.015,"confidence":1.0,"punctuated_word":"compared","sentiment":"neutral","sentiment_score":0.16579753160476685},{"word":"to","start":129.015,"end":129.175,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18437062203884125},{"word":"others","start":129.175,"end":129.675,"confidence":0.9494629,"punctuated_word":"others,","sentiment":"neutral","sentiment_score":0.10754314064979552},{"word":"which","start":130.07,"end":130.23001,"confidence":0.99902344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.06109128147363663},{"word":"is","start":130.23001,"end":130.47,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03777378052473068},{"word":"why","start":130.47,"end":130.79001,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.014822490513324738},{"word":"we","start":130.79001,"end":130.95001,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.0509745255112648},{"word":"wanted","start":130.95001,"end":131.27,"confidence":0.99902344,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.009234614670276642},{"word":"to","start":131.27,"end":131.43001,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04085497558116913},{"word":"demonstrate","start":131.43001,"end":131.93001,"confidence":1.0,"punctuated_word":"demonstrate","sentiment":"neutral","sentiment_score":0.04619180038571358},{"word":"it","start":131.99,"end":132.15001,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.01840818114578724},{"word":"and","start":132.15001,"end":132.65001,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03945702314376831},{"word":"show","start":132.79001,"end":132.95001,"confidence":0.9951172,"punctuated_word":"show","sentiment":"neutral","sentiment_score":0.06337942183017731},{"word":"it","start":132.95001,"end":133.19,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.08570129424333572},{"word":"to","start":133.19,"end":133.27,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.048898883163928986},{"word":"you","start":133.27,"end":133.77,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.0205349400639534},{"word":"free","start":137.51001,"end":137.91,"confidence":0.63879395,"punctuated_word":"Free.","sentiment":"neutral","sentiment_score":0.04394877701997757},{"word":"yeah","start":137.91,"end":138.23001,"confidence":0.99658203,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06159966439008713},{"word":"well","start":138.23001,"end":138.55,"confidence":0.99658203,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.0449865385890007},{"word":"compared","start":138.55,"end":138.95001,"confidence":0.9941406,"punctuated_word":"compared","sentiment":"neutral","sentiment_score":0.06678946316242218},{"word":"to","start":138.95001,"end":139.11,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06313709914684296},{"word":"free","start":139.11,"end":139.61,"confidence":0.96435547,"punctuated_word":"free,","sentiment":"neutral","sentiment_score":0.06818604469299316},{"word":"then","start":139.75,"end":139.99,"confidence":0.5917969,"punctuated_word":"then","sentiment":"neutral","sentiment_score":0.032044798135757446},{"word":"that's","start":139.99,"end":140.49,"confidence":0.99902344,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":0.031786032021045685},{"word":"really","start":140.63,"end":140.87001,"confidence":0.86865234,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.020925242453813553},{"word":"something","start":140.87001,"end":141.35,"confidence":1.0,"punctuated_word":"something","sentiment":"neutral","sentiment_score":0.020228080451488495},{"word":"to","start":141.35,"end":141.85,"confidence":0.98095703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.014861717820167542},{"word":"to","start":142.41501,"end":142.91501,"confidence":0.77197266,"punctuated_word":"to,","sentiment":"neutral","sentiment_score":0.016054345294833183},{"word":"you","start":143.05501,"end":143.135,"confidence":0.77246094,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.028646234422922134},{"word":"know","start":143.135,"end":143.635,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":0.04952365905046463},{"word":"alright","start":145.615,"end":146.015,"confidence":0.8972168,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.14200711250305176},{"word":"well","start":146.015,"end":146.255,"confidence":0.9941406,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.13643506169319153},{"word":"mark","start":146.255,"end":146.655,"confidence":0.96313477,"punctuated_word":"Mark,","sentiment":"neutral","sentiment_score":0.153379887342453},{"word":"i","start":146.655,"end":146.815,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.12652097642421722},{"word":"i","start":146.815,"end":146.895,"confidence":0.8989258,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.10583165287971497},{"word":"just","start":146.895,"end":147.215,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.11384359002113342},{"word":"wanted","start":147.215,"end":147.455,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.0931183472275734},{"word":"to","start":147.455,"end":147.615,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11820414662361144},{"word":"check","start":147.615,"end":147.855,"confidence":0.99902344,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.17330732941627502},{"word":"on","start":147.855,"end":148.015,"confidence":0.99121094,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1328526884317398},{"word":"you","start":148.015,"end":148.255,"confidence":0.9951172,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.1378202885389328},{"word":"mate","start":148.255,"end":148.575,"confidence":0.83374023,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.16076356172561646},{"word":"but","start":148.575,"end":149.05501,"confidence":0.9160156,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.10590004920959473},{"word":"yeah","start":149.05501,"end":149.375,"confidence":0.93530273,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.1590556800365448},{"word":"totally","start":149.375,"end":149.775,"confidence":0.8442383,"punctuated_word":"totally","sentiment":"neutral","sentiment_score":0.1836240142583847},{"word":"understand","start":149.775,"end":150.275,"confidence":0.99560547,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.16253530979156494},{"word":"hopefully","start":151.135,"end":151.535,"confidence":0.9892578,"punctuated_word":"Hopefully,","sentiment":"neutral","sentiment_score":0.20442932844161987},{"word":"we","start":151.535,"end":151.695,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.23138301074504852},{"word":"can","start":151.695,"end":151.935,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2260732352733612},{"word":"touch","start":151.935,"end":152.255,"confidence":0.98828125,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.2518528699874878},{"word":"base","start":152.255,"end":152.495,"confidence":1.0,"punctuated_word":"base","sentiment":"neutral","sentiment_score":0.217665433883667},{"word":"again","start":152.495,"end":152.895,"confidence":1.0,"punctuated_word":"again","sentiment":"neutral","sentiment_score":0.2596238851547241},{"word":"in","start":152.895,"end":153.215,"confidence":0.9589844,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1895206868648529},{"word":"march","start":153.215,"end":153.615,"confidence":0.99902344,"punctuated_word":"March","sentiment":"neutral","sentiment_score":0.169240802526474},{"word":"next","start":153.615,"end":153.935,"confidence":0.99316406,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.19486412405967712},{"word":"year","start":153.935,"end":154.435,"confidence":0.9921875,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.1918175220489502},{"word":"yeah","start":156.175,"end":156.675,"confidence":0.9736328,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.29531121253967285},{"word":"well","start":157.215,"end":157.715,"confidence":0.98461914,"punctuated_word":"Well,","sentiment":"positive","sentiment_score":0.4596119821071625},{"word":"have","start":158.05687,"end":158.29688,"confidence":0.9658203,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.5981189608573914},{"word":"a","start":158.29688,"end":158.37686,"confidence":0.9951172,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6445860862731934},{"word":"great","start":158.37686,"end":158.61687,"confidence":0.9506836,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.7137280106544495},{"word":"day","start":158.61687,"end":158.77687,"confidence":0.96655273,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.6667604446411133},{"word":"mark","start":158.77687,"end":159.09686,"confidence":0.80029297,"punctuated_word":"Mark,","sentiment":"positive","sentiment_score":0.5986748933792114},{"word":"and","start":159.09686,"end":159.49687,"confidence":0.99902344,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.5460608601570129},{"word":"you","start":159.49687,"end":159.73686,"confidence":0.9370117,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5626295208930969},{"word":"take","start":159.73686,"end":159.97687,"confidence":0.8857422,"punctuated_word":"take","sentiment":"positive","sentiment_score":0.6263371109962463},{"word":"care","start":159.97687,"end":160.21687,"confidence":0.9892578,"punctuated_word":"care","sentiment":"positive","sentiment_score":0.5078442692756653},{"word":"of","start":160.21687,"end":160.29688,"confidence":0.9160156,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.4982715249061585},{"word":"me","start":160.29688,"end":160.79688,"confidence":0.9904785,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.2963104248046875},{"word":"bye","start":162.61687,"end":162.77687,"confidence":0.93603516,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.1547178477048874},{"word":"bye","start":162.77687,"end":163.27687,"confidence":0.98583984,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":-0.08741655200719833}],"paragraphs":{"transcript":"\nOh, hi, Mark? Oh, hi. This is Andrew from Vigilance AI. I hope I haven't caught you in a bad time. Oh, yes, Mark.\n\nWell, this is just really quick, mate. I I just wanted to follow-up with you. I I don't think that you still remember, but we have spoken a few months ago. And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI. And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO.\n\nOh, yeah. It's called Vigilance AI. Oh, yeah. Think of us as a security analyst team that investigates everything and will only bother you when it matters. Oh, I'm sorry.\n\nWhat was that, ma'am? Oh, yeah. I totally understand that. But as we have mentioned before, we're not trying to replace them. We just wanted you to see how we compare.\n\nYou know, that way you you will have a better negotiation once you have that renewal. Oh, yeah. We have three month one month trial, which is why we wanted to I see. So alrighty. But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is why we wanted to demonstrate it and show it to you.\n\nFree. Yeah. Well, compared to free, then that's really something to to, you know alright. Well, Mark, I I just wanted to check on you, mate. But, yeah, totally understand.\n\nHopefully, we can touch base again in March next year. Yeah. Well, have a great day, Mark, and you take care of me. Bye bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Mark?","start":2.8799999,"end":4.26,"sentiment":"neutral","sentiment_score":0.03249363601207733},{"text":"Oh, hi.","start":6.16,"end":7.06,"sentiment":"neutral","sentiment_score":0.05384088307619095},{"text":"This is Andrew from Vigilance AI.","start":7.2799997,"end":9.44,"sentiment":"neutral","sentiment_score":0.09205605958898862},{"text":"I hope I haven't caught you in a bad time.","start":9.44,"end":11.7,"sentiment":"negative","sentiment_score":-0.36142320558428764},{"text":"Oh, yes, Mark.","start":14.895,"end":15.935,"sentiment":"neutral","sentiment_score":0.016092179343104362}],"sentiment":"neutral","sentiment_score":-0.1170190202537924,"num_words":24,"start":2.8799999,"end":15.935},{"sentences":[{"text":"Well, this is just really quick, mate.","start":15.935,"end":18.275,"sentiment":"neutral","sentiment_score":0.29968009889125824},{"text":"I I just wanted to follow-up with you.","start":18.335,"end":20.515,"sentiment":"neutral","sentiment_score":0.22426525130867958},{"text":"I I don't think that you still remember, but we have spoken a few months ago.","start":21.135,"end":25.075,"sentiment":"neutral","sentiment_score":0.0037801088765263557},{"text":"And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI.","start":26.07,"end":33.13,"sentiment":"neutral","sentiment_score":0.12259740207125158},{"text":"And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO.","start":33.83,"end":41.595,"sentiment":"neutral","sentiment_score":0.15249364357441664}],"sentiment":"neutral","sentiment_score":0.1346717739684714,"num_words":72,"start":15.935,"end":41.595},{"sentences":[{"text":"Oh, yeah.","start":45.575,"end":45.975002,"sentiment":"neutral","sentiment_score":0.0565415658056736},{"text":"It's called Vigilance AI.","start":45.975002,"end":48.235,"sentiment":"neutral","sentiment_score":0.060624122619628906},{"text":"Oh, yeah.","start":51.7,"end":52.66,"sentiment":"neutral","sentiment_score":0.008756429422646761},{"text":"Think of us as a security analyst team that investigates everything and will only bother you when it matters.","start":52.66,"end":59.64,"sentiment":"neutral","sentiment_score":-0.04439864077262188},{"text":"Oh, I'm sorry.","start":62.579998,"end":63.3,"sentiment":"neutral","sentiment_score":-0.1352230260769526}],"sentiment":"neutral","sentiment_score":-0.029205025732517244,"num_words":30,"start":45.575,"end":63.3},{"sentences":[{"text":"What was that, ma'am?","start":63.3,"end":64.44,"sentiment":"neutral","sentiment_score":-0.1630738005042076},{"text":"Oh, yeah.","start":77.810005,"end":78.55,"sentiment":"neutral","sentiment_score":-0.01524958573281765},{"text":"I totally understand that.","start":78.69,"end":80.61,"sentiment":"neutral","sentiment_score":0.16047749668359756},{"text":"But as we have mentioned before, we're not trying to replace them.","start":80.61,"end":83.990005,"sentiment":"neutral","sentiment_score":-0.004180140482882659},{"text":"We just wanted you to see how we compare.","start":84.53,"end":87.11,"sentiment":"neutral","sentiment_score":0.1398652113146252}],"sentiment":"neutral","sentiment_score":0.03766905900932128,"num_words":31,"start":63.3,"end":87.11},{"sentences":[{"text":"You know, that way you you will have a better negotiation once you have that renewal.","start":87.65,"end":93.445,"sentiment":"neutral","sentiment_score":0.20544602628797293},{"text":"Oh, yeah.","start":97.665,"end":98.325005,"sentiment":"neutral","sentiment_score":0.023684733547270298},{"text":"We have three month one month trial, which is why we wanted to I see.","start":98.385,"end":118.135,"sentiment":"neutral","sentiment_score":-0.0157786650583148},{"text":"So alrighty.","start":118.135,"end":119.83501,"sentiment":"neutral","sentiment_score":0.10987565293908119},{"text":"But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is why we wanted to demonstrate it and show it to you.","start":120.535,"end":133.77,"sentiment":"neutral","sentiment_score":0.13753113386166446}],"sentiment":"neutral","sentiment_score":0.1158497937536542,"num_words":69,"start":87.65,"end":133.77},{"sentences":[{"text":"Free.","start":137.51001,"end":137.91,"sentiment":"neutral","sentiment_score":0.04394877701997757},{"text":"Yeah.","start":137.91,"end":138.23001,"sentiment":"neutral","sentiment_score":0.06159966439008713},{"text":"Well, compared to free, then that's really something to to, you know alright.","start":138.23001,"end":146.015,"sentiment":"neutral","sentiment_score":0.04609048982652334},{"text":"Well, Mark, I I just wanted to check on you, mate.","start":146.015,"end":148.575,"sentiment":"neutral","sentiment_score":0.13200704821131445},{"text":"But, yeah, totally understand.","start":148.575,"end":150.275,"sentiment":"neutral","sentiment_score":0.1527787633240223}],"sentiment":"neutral","sentiment_score":0.09226391309251387,"num_words":30,"start":137.51001,"end":150.275},{"sentences":[{"text":"Hopefully, we can touch base again in March next year.","start":151.135,"end":154.435,"sentiment":"neutral","sentiment_score":0.21364708989858627},{"text":"Yeah.","start":156.175,"end":156.675,"sentiment":"neutral","sentiment_score":0.29531121253967285},{"text":"Well, have a great day, Mark, and you take care of me.","start":157.215,"end":160.79688,"sentiment":"positive","sentiment_score":0.5599111740787824},{"text":"Bye bye.","start":162.61687,"end":163.27687,"sentiment":"neutral","sentiment_score":0.03365064784884453}],"sentiment":"positive","sentiment_score":0.36872069984674455,"num_words":25,"start":151.135,"end":163.27687}]}}]},{"alternatives":[{"transcript":"Hello? Yes. No. No. Not yet. Mhmm. What's the product again? Yeah. And what does it do? Yeah. We've discussed this before. We've actually got that in place at the moment. Yeah. I've mentioned this several times before. We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027. Okay. Are you guys free? No. No. You're free. Because at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it. So you'd have to be in that same price point for us to consider. Well, what's a fraction of three? What's a fraction of three? Exactly. Yep. Yep.","confidence":0.99609375,"words":[{"word":"hello","start":0.79999995,"end":1.3,"confidence":0.890625,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01207676064223051},{"word":"yes","start":10.16,"end":10.66,"confidence":0.93359375,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.17929169535636902},{"word":"no","start":12.639999,"end":12.88,"confidence":0.9753418,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.37064987421035767},{"word":"no","start":12.88,"end":13.12,"confidence":0.83081055,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.3634739518165589},{"word":"not","start":13.12,"end":13.36,"confidence":0.97509766,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":-0.32240432500839233},{"word":"yet","start":13.36,"end":13.755,"confidence":0.99902344,"punctuated_word":"yet.","sentiment":"neutral","sentiment_score":-0.24263471364974976},{"word":"mhmm","start":25.675,"end":26.07,"confidence":0.9765625,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.058243170380592346},{"word":"what's","start":43.265,"end":43.585,"confidence":0.84643555,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":0.03711370751261711},{"word":"the","start":43.585,"end":43.745003,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03730503469705582},{"word":"product","start":43.745003,"end":44.145,"confidence":1.0,"punctuated_word":"product","sentiment":"neutral","sentiment_score":0.031268633902072906},{"word":"again","start":44.145,"end":44.645,"confidence":0.9970703,"punctuated_word":"again?","sentiment":"neutral","sentiment_score":0.03848749399185181},{"word":"yeah","start":49.345,"end":49.745003,"confidence":0.8952637,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.053539395332336426},{"word":"and","start":49.745003,"end":49.985,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.02141447365283966},{"word":"what","start":49.985,"end":50.225002,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.015352722257375715},{"word":"does","start":50.225002,"end":50.465,"confidence":1.0,"punctuated_word":"does","sentiment":"neutral","sentiment_score":0.02443913370370865},{"word":"it","start":50.465,"end":50.705,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.04402970522642136},{"word":"do","start":50.705,"end":51.205,"confidence":0.9975586,"punctuated_word":"do?","sentiment":"neutral","sentiment_score":0.01714933104813099},{"word":"yeah","start":57.12,"end":57.36,"confidence":0.9626465,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.012871640734374523},{"word":"we've","start":57.36,"end":57.6,"confidence":0.84765625,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":-0.03750181198120117},{"word":"discussed","start":57.6,"end":58.1,"confidence":0.49804688,"punctuated_word":"discussed","sentiment":"neutral","sentiment_score":-0.024423740804195404},{"word":"this","start":58.16,"end":58.32,"confidence":0.8432617,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.06982757151126862},{"word":"before","start":58.32,"end":58.8,"confidence":0.95874023,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.07539966702461243},{"word":"we've","start":58.8,"end":59.04,"confidence":0.9980469,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":-0.1545957624912262},{"word":"actually","start":59.04,"end":59.36,"confidence":0.99902344,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.15377432107925415},{"word":"got","start":59.36,"end":59.6,"confidence":0.98095703,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.06740526854991913},{"word":"that","start":59.6,"end":59.84,"confidence":0.98828125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.085603266954422},{"word":"in","start":59.84,"end":60.0,"confidence":0.9941406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.09766532480716704},{"word":"place","start":60.0,"end":60.32,"confidence":0.9980469,"punctuated_word":"place","sentiment":"neutral","sentiment_score":-0.11947992444038393},{"word":"at","start":60.32,"end":60.4,"confidence":0.99902344,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1327195018529892},{"word":"the","start":60.4,"end":60.56,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1147432029247284},{"word":"moment","start":60.56,"end":61.06,"confidence":1.0,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.09662964940071106},{"word":"yeah","start":64.845,"end":65.165,"confidence":0.986084,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.06105818599462509},{"word":"i've","start":65.165,"end":65.405,"confidence":0.9794922,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.07650399953126907},{"word":"mentioned","start":65.405,"end":65.725,"confidence":0.9970703,"punctuated_word":"mentioned","sentiment":"neutral","sentiment_score":-0.03893070295453072},{"word":"this","start":65.725,"end":65.884995,"confidence":0.9194336,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.05383843928575516},{"word":"several","start":65.884995,"end":66.204994,"confidence":0.99902344,"punctuated_word":"several","sentiment":"neutral","sentiment_score":-0.04327942058444023},{"word":"times","start":66.204994,"end":66.445,"confidence":1.0,"punctuated_word":"times","sentiment":"neutral","sentiment_score":-0.035754188895225525},{"word":"before","start":66.445,"end":66.945,"confidence":0.97314453,"punctuated_word":"before.","sentiment":"neutral","sentiment_score":-0.05036182701587677},{"word":"we've","start":67.405,"end":67.725,"confidence":0.89697266,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":-0.02898969314992428},{"word":"actually","start":67.725,"end":68.045,"confidence":0.99902344,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.0032544508576393127},{"word":"got","start":68.045,"end":68.204994,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.019789770245552063},{"word":"a","start":68.204994,"end":68.284996,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.022494565695524216},{"word":"product","start":68.284996,"end":68.604996,"confidence":1.0,"punctuated_word":"product","sentiment":"neutral","sentiment_score":-0.017854638397693634},{"word":"in","start":68.604996,"end":68.765,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0006328001618385315},{"word":"that","start":68.765,"end":68.924995,"confidence":0.9951172,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.011232510209083555},{"word":"space","start":68.924995,"end":69.244995,"confidence":0.8156738,"punctuated_word":"space,","sentiment":"neutral","sentiment_score":-0.029389696195721623},{"word":"and","start":69.244995,"end":69.405,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.024322517216205597},{"word":"that's","start":69.405,"end":69.725,"confidence":0.9975586,"punctuated_word":"that's","sentiment":"neutral","sentiment_score":-0.03860125690698624},{"word":"contract","start":69.725,"end":70.125,"confidence":0.75146484,"punctuated_word":"contract","sentiment":"neutral","sentiment_score":-0.05510103330016136},{"word":"contracted","start":70.204994,"end":70.704994,"confidence":0.99902344,"punctuated_word":"contracted","sentiment":"neutral","sentiment_score":-0.05031521990895271},{"word":"until","start":70.765,"end":71.265,"confidence":0.99902344,"punctuated_word":"until","sentiment":"neutral","sentiment_score":-0.057712242007255554},{"word":"i","start":73.085,"end":73.325,"confidence":0.9667969,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08439737558364868},{"word":"think","start":73.325,"end":73.564995,"confidence":0.99902344,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.053641948848962784},{"word":"it's","start":73.564995,"end":73.805,"confidence":0.99365234,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.05740742012858391},{"word":"march","start":73.805,"end":74.045,"confidence":0.9970703,"punctuated_word":"March","sentiment":"neutral","sentiment_score":-0.03870365396142006},{"word":"or","start":74.045,"end":74.205,"confidence":0.99609375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.03698887676000595},{"word":"april","start":74.205,"end":75.175,"confidence":0.9203753,"punctuated_word":"April","sentiment":"neutral","sentiment_score":-0.01265711709856987},{"word":"2027","start":75.175,"end":76.145004,"confidence":0.9203753,"punctuated_word":"2027.","sentiment":"neutral","sentiment_score":-0.00736038014292717},{"word":"okay","start":93.505,"end":93.905,"confidence":0.8496094,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.05741477757692337},{"word":"are","start":93.905,"end":94.065,"confidence":0.99121094,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":0.024486180394887924},{"word":"you","start":94.065,"end":94.225,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02737928181886673},{"word":"guys","start":94.225,"end":94.725,"confidence":0.99902344,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.036987174302339554},{"word":"free","start":94.945,"end":95.445,"confidence":0.99902344,"punctuated_word":"free?","sentiment":"neutral","sentiment_score":0.0538952462375164},{"word":"no","start":102.065,"end":102.305,"confidence":0.9729004,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.10780958831310272},{"word":"no","start":102.305,"end":102.545,"confidence":0.9394531,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.12119929492473602},{"word":"you're","start":102.545,"end":103.045,"confidence":0.657959,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.0784674882888794},{"word":"free","start":103.345,"end":103.845,"confidence":0.83984375,"punctuated_word":"free.","sentiment":"neutral","sentiment_score":-0.025051183998584747},{"word":"because","start":105.025,"end":105.505,"confidence":0.99609375,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.07383254170417786},{"word":"at","start":105.505,"end":105.585,"confidence":0.8828125,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.11537657678127287},{"word":"the","start":105.585,"end":105.745,"confidence":0.98291016,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.10281172394752502},{"word":"moment","start":105.745,"end":106.145,"confidence":0.95654297,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.10728555172681808},{"word":"this","start":106.145,"end":106.385,"confidence":0.96972656,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.15835988521575928},{"word":"product's","start":106.385,"end":106.83,"confidence":0.94311523,"punctuated_word":"product's","sentiment":"neutral","sentiment_score":-0.11071830242872238},{"word":"provided","start":106.990005,"end":107.15001,"confidence":0.99902344,"punctuated_word":"provided","sentiment":"neutral","sentiment_score":-0.037728749215602875},{"word":"to","start":107.15001,"end":107.310005,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04403342679142952},{"word":"us","start":107.310005,"end":107.55,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.046219903975725174},{"word":"by","start":107.55,"end":107.71,"confidence":0.9921875,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.0370723195374012},{"word":"the","start":107.71,"end":107.87,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.04702840745449066},{"word":"department","start":107.87,"end":108.19,"confidence":0.9560547,"punctuated_word":"Department","sentiment":"neutral","sentiment_score":-0.016773194074630737},{"word":"of","start":108.19,"end":108.270004,"confidence":0.9716797,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.04173244163393974},{"word":"health","start":108.270004,"end":108.51,"confidence":0.99902344,"punctuated_word":"Health","sentiment":"neutral","sentiment_score":-0.03272689878940582},{"word":"victoria","start":108.51,"end":109.01,"confidence":0.90234375,"punctuated_word":"Victoria,","sentiment":"neutral","sentiment_score":-0.0615527518093586},{"word":"so","start":109.07,"end":109.39,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.0982632413506508},{"word":"we","start":109.39,"end":109.630005,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.110621877014637},{"word":"don't","start":109.630005,"end":109.87,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.12334196269512177},{"word":"actually","start":109.87,"end":110.19,"confidence":1.0,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":-0.14747567474842072},{"word":"pay","start":110.19,"end":110.43,"confidence":1.0,"punctuated_word":"pay","sentiment":"neutral","sentiment_score":-0.0963730290532112},{"word":"for","start":110.43,"end":110.590004,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08349679410457611},{"word":"it","start":110.590004,"end":111.090004,"confidence":0.9675293,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.1406707465648651},{"word":"so","start":111.310005,"end":111.47,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.09956229478120804},{"word":"you'd","start":111.47,"end":111.71,"confidence":0.99853516,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":-0.1033785566687584},{"word":"have","start":111.71,"end":111.950005,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0778559148311615},{"word":"to","start":111.950005,"end":112.03,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04847913235425949},{"word":"be","start":112.03,"end":112.43,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.03732316195964813},{"word":"in","start":112.43,"end":112.590004,"confidence":0.96533203,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.06549076735973358},{"word":"that","start":112.590004,"end":112.83,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.04901721328496933},{"word":"same","start":112.83,"end":113.07,"confidence":0.9980469,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.04045763611793518},{"word":"price","start":113.07,"end":113.310005,"confidence":1.0,"punctuated_word":"price","sentiment":"neutral","sentiment_score":-0.06662752479314804},{"word":"point","start":113.310005,"end":113.630005,"confidence":0.9980469,"punctuated_word":"point","sentiment":"neutral","sentiment_score":-0.0704752504825592},{"word":"for","start":113.630005,"end":113.79,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.05532848834991455},{"word":"us","start":113.79,"end":114.03,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":-0.030253082513809204},{"word":"to","start":114.03,"end":114.270004,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.019711419939994812},{"word":"consider","start":114.270004,"end":114.770004,"confidence":0.99853516,"punctuated_word":"consider.","sentiment":"neutral","sentiment_score":-0.05644648522138595},{"word":"well","start":130.245,"end":130.565,"confidence":0.96362305,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.018797168508172035},{"word":"what's","start":130.565,"end":130.885,"confidence":0.9946289,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":0.029266074299812317},{"word":"a","start":130.885,"end":130.965,"confidence":0.875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.016647350043058395},{"word":"fraction","start":130.965,"end":131.44499,"confidence":1.0,"punctuated_word":"fraction","sentiment":"neutral","sentiment_score":0.04997143894433975},{"word":"of","start":131.44499,"end":131.605,"confidence":0.99609375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.023860573768615723},{"word":"three","start":131.605,"end":132.105,"confidence":0.96850586,"punctuated_word":"three?","sentiment":"neutral","sentiment_score":0.01980624347925186},{"word":"what's","start":133.845,"end":134.245,"confidence":0.93969727,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":0.01935706287622452},{"word":"a","start":134.245,"end":134.405,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02404683455824852},{"word":"fraction","start":134.405,"end":134.885,"confidence":1.0,"punctuated_word":"fraction","sentiment":"neutral","sentiment_score":0.02697811834514141},{"word":"of","start":134.885,"end":135.125,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.010416453704237938},{"word":"three","start":135.125,"end":135.625,"confidence":0.9951172,"punctuated_word":"three?","sentiment":"neutral","sentiment_score":0.011457287706434728},{"word":"exactly","start":142.81999,"end":143.31999,"confidence":0.8095703,"punctuated_word":"Exactly.","sentiment":"neutral","sentiment_score":0.05159514397382736},{"word":"yep","start":144.02,"end":144.52,"confidence":0.94873047,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08975686877965927},{"word":"yep","start":154.77501,"end":155.27501,"confidence":0.94311523,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.1860654354095459}],"paragraphs":{"transcript":"\nHello? Yes. No. No. Not yet.\n\nMhmm. What's the product again? Yeah. And what does it do? Yeah.\n\nWe've discussed this before. We've actually got that in place at the moment. Yeah. I've mentioned this several times before. We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027.\n\nOkay. Are you guys free? No. No. You're free.\n\nBecause at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it. So you'd have to be in that same price point for us to consider. Well, what's a fraction of three? What's a fraction of three? Exactly.\n\nYep. Yep.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.01207676064223051},{"text":"Yes.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":-0.17929169535636902},{"text":"No.","start":12.639999,"end":12.88,"sentiment":"negative","sentiment_score":-0.37064987421035767},{"text":"No.","start":12.88,"end":13.12,"sentiment":"negative","sentiment_score":-0.3634739518165589},{"text":"Not yet.","start":13.12,"end":13.755,"sentiment":"neutral","sentiment_score":-0.28251951932907104}],"sentiment":"neutral","sentiment_score":-0.2443962998998662,"num_words":6,"start":0.79999995,"end":13.755},{"sentences":[{"text":"Mhmm.","start":25.675,"end":26.07,"sentiment":"neutral","sentiment_score":0.058243170380592346},{"text":"What's the product again?","start":43.265,"end":44.645,"sentiment":"neutral","sentiment_score":0.03604371752589941},{"text":"Yeah.","start":49.345,"end":49.745003,"sentiment":"neutral","sentiment_score":0.053539395332336426},{"text":"And what does it do?","start":49.745003,"end":51.205,"sentiment":"neutral","sentiment_score":0.024477073177695274},{"text":"Yeah.","start":57.12,"end":57.36,"sentiment":"neutral","sentiment_score":-0.012871640734374523}],"sentiment":"neutral","sentiment_score":0.03045593008088569,"num_words":12,"start":25.675,"end":57.36},{"sentences":[{"text":"We've discussed this before.","start":57.36,"end":58.8,"sentiment":"neutral","sentiment_score":-0.051788197830319405},{"text":"We've actually got that in place at the moment.","start":58.8,"end":61.06,"sentiment":"neutral","sentiment_score":-0.11362402472231123},{"text":"Yeah.","start":64.845,"end":65.165,"sentiment":"neutral","sentiment_score":-0.06105818599462509},{"text":"I've mentioned this several times before.","start":65.165,"end":66.945,"sentiment":"neutral","sentiment_score":-0.04977809637784958},{"text":"We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027.","start":67.405,"end":76.145004,"sentiment":"neutral","sentiment_score":-0.032479078322649}],"sentiment":"neutral","sentiment_score":-0.05597693361341953,"num_words":40,"start":57.36,"end":76.145004},{"sentences":[{"text":"Okay.","start":93.505,"end":93.905,"sentiment":"neutral","sentiment_score":0.05741477757692337},{"text":"Are you guys free?","start":93.905,"end":95.445,"sentiment":"neutral","sentiment_score":0.03568697068840265},{"text":"No.","start":102.065,"end":102.305,"sentiment":"neutral","sentiment_score":-0.10780958831310272},{"text":"No.","start":102.305,"end":102.545,"sentiment":"neutral","sentiment_score":-0.12119929492473602},{"text":"You're free.","start":102.545,"end":103.845,"sentiment":"neutral","sentiment_score":-0.05175933614373207}],"sentiment":"neutral","sentiment_score":-0.014707210577196546,"num_words":9,"start":93.505,"end":103.845},{"sentences":[{"text":"Because at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it.","start":105.025,"end":111.090004,"sentiment":"neutral","sentiment_score":-0.08334072730080648},{"text":"So you'd have to be in that same price point for us to consider.","start":111.310005,"end":114.770004,"sentiment":"neutral","sentiment_score":-0.05860049490417753},{"text":"Well, what's a fraction of three?","start":130.245,"end":132.105,"sentiment":"neutral","sentiment_score":0.02639147484054168},{"text":"What's a fraction of three?","start":133.845,"end":135.625,"sentiment":"neutral","sentiment_score":0.018451151438057423},{"text":"Exactly.","start":142.81999,"end":143.31999,"sentiment":"neutral","sentiment_score":0.05159514397382736}],"sentiment":"neutral","sentiment_score":-0.04899381623060132,"num_words":48,"start":105.025,"end":143.31999},{"sentences":[{"text":"Yep.","start":144.02,"end":144.52,"sentiment":"neutral","sentiment_score":0.08975686877965927},{"text":"Yep.","start":154.77501,"end":155.27501,"sentiment":"neutral","sentiment_score":0.1860654354095459}],"sentiment":"neutral","sentiment_score":0.13791115209460258,"num_words":2,"start":144.02,"end":155.27501}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Mark? Oh, hi. This is Andrew from Vigilance AI. I hope I haven't\n\nChannel 1: Yes.\n\nChannel 0: caught you in a bad time.\n\nChannel 1: No. No. Not yet.\n\nChannel 0: Oh, yes, Mark. Well, this is just really quick, mate. I I just wanted to follow-up with you. I I don't think that you still remember, but we have spoken a few months ago.\n\nChannel 1: Mhmm.\n\nChannel 0: And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI. And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO.\n\nChannel 1: What's the product again?\n\nChannel 0: Oh, yeah. It's called Vigilance AI.\n\nChannel 1: Yeah. And what does it do?\n\nChannel 0: Oh, yeah. Think of us as a security analyst team that investigates\n\nChannel 1: Yeah.\n\nChannel 0: everything\n\nChannel 1: We've discussed\n\nChannel 0: and will only\n\nChannel 1: this before.\n\nChannel 0: bother you\n\nChannel 1: We've\n\nChannel 0: when it\n\nChannel 1: actually\n\nChannel 0: matters.\n\nChannel 1: got that in place at the moment.\n\nChannel 0: Oh, I'm sorry. What was that, ma'am?\n\nChannel 1: Yeah. I've mentioned this several times before. We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027.\n\nChannel 0: Oh, yeah. I totally understand that. But as we have mentioned before, we're not trying to replace them. We just wanted you to see how we compare. You know, that way you you will have a better negotiation once you have that renewal.\n\nChannel 1: Okay. Are you guys free?\n\nChannel 0: Oh, yeah. We have three month one month trial, which\n\nChannel 1: No.\n\nChannel 0: is why\n\nChannel 1: No.\n\nChannel 0: we\n\nChannel 1: You're\n\nChannel 0: wanted to\n\nChannel 1: free. Because at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it. So you'd have to be in that same price point for us to consider.\n\nChannel 0: I see. So alrighty. But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is\n\nChannel 1: Well,\n\nChannel 0: why\n\nChannel 1: what's\n\nChannel 0: we\n\nChannel 1: a\n\nChannel 0: wanted\n\nChannel 1: fraction\n\nChannel 0: to demonstrate\n\nChannel 1: of three?\n\nChannel 0: it and show it to you.\n\nChannel 1: What's a fraction of three?\n\nChannel 0: Free. Yeah. Well, compared to free, then that's really something to to,\n\nChannel 1: Exactly.\n\nChannel 0: you know\n\nChannel 1: Yep.\n\nChannel 0: alright. Well, Mark, I I just wanted to check on you, mate. But, yeah, totally understand. Hopefully, we can touch base again in March next year.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Well, have a great day, Mark, and you take care of me. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.01207676064223051}],"sentiment":"neutral","sentiment_score":0.01207676064223051,"channel":1,"num_words":1,"start":0.79999995,"end":1.3},{"sentences":[{"text":"Oh, hi, Mark?","start":2.8799999,"end":4.26,"sentiment":"neutral","sentiment_score":0.03249363601207733},{"text":"Oh, hi.","start":6.16,"end":7.06,"sentiment":"neutral","sentiment_score":0.05384088307619095},{"text":"This is Andrew from Vigilance AI.","start":7.2799997,"end":9.44,"sentiment":"neutral","sentiment_score":0.09205605958898862},{"text":"I hope I haven't","start":9.44,"end":10.32,"sentiment":"neutral","sentiment_score":-0.04117398522794247}],"sentiment":"neutral","sentiment_score":0.03952020605405172,"channel":0,"num_words":15,"start":2.8799999,"end":10.32},{"sentences":[{"text":"Yes.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":-0.17929169535636902}],"sentiment":"neutral","sentiment_score":-0.17929169535636902,"channel":1,"num_words":1,"start":10.16,"end":10.66},{"sentences":[{"text":"caught you in a bad time.","start":10.32,"end":11.7,"sentiment":"negative","sentiment_score":-0.5749226858218511}],"sentiment":"negative","sentiment_score":-0.5749226858218511,"channel":0,"num_words":6,"start":10.32,"end":11.7},{"sentences":[{"text":"No.","start":12.639999,"end":12.88,"sentiment":"negative","sentiment_score":-0.37064987421035767},{"text":"No.","start":12.88,"end":13.12,"sentiment":"negative","sentiment_score":-0.3634739518165589},{"text":"Not yet.","start":13.12,"end":13.755,"sentiment":"neutral","sentiment_score":-0.28251951932907104}],"sentiment":"neutral","sentiment_score":-0.32479071617126465,"channel":1,"num_words":4,"start":12.639999,"end":13.755},{"sentences":[{"text":"Oh, yes, Mark.","start":14.895,"end":15.935,"sentiment":"neutral","sentiment_score":0.016092179343104362},{"text":"Well, this is just really quick, mate.","start":15.935,"end":18.275,"sentiment":"neutral","sentiment_score":0.29968009889125824},{"text":"I I just wanted to follow-up with you.","start":18.335,"end":20.515,"sentiment":"neutral","sentiment_score":0.22426525130867958},{"text":"I I don't think that you still remember, but we have spoken a few months ago.","start":21.135,"end":25.075,"sentiment":"neutral","sentiment_score":0.0037801088765263557}],"sentiment":"neutral","sentiment_score":0.11766591125770527,"channel":0,"num_words":34,"start":14.895,"end":25.075},{"sentences":[{"text":"Mhmm.","start":25.675,"end":26.07,"sentiment":"neutral","sentiment_score":0.058243170380592346}],"sentiment":"neutral","sentiment_score":0.058243170380592346,"channel":1,"num_words":1,"start":25.675,"end":26.07},{"sentences":[{"text":"And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI.","start":26.07,"end":33.13,"sentiment":"neutral","sentiment_score":0.12259740207125158},{"text":"And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO.","start":33.83,"end":41.595,"sentiment":"neutral","sentiment_score":0.15249364357441664}],"sentiment":"neutral","sentiment_score":0.14009764099993358,"channel":0,"num_words":41,"start":26.07,"end":41.595},{"sentences":[{"text":"What's the product again?","start":43.265,"end":44.645,"sentiment":"neutral","sentiment_score":0.03604371752589941}],"sentiment":"neutral","sentiment_score":0.03604371752589941,"channel":1,"num_words":4,"start":43.265,"end":44.645},{"sentences":[{"text":"Oh, yeah.","start":45.575,"end":45.975002,"sentiment":"neutral","sentiment_score":0.0565415658056736},{"text":"It's called Vigilance AI.","start":45.975002,"end":48.235,"sentiment":"neutral","sentiment_score":0.060624122619628906}],"sentiment":"neutral","sentiment_score":0.05926327034831047,"channel":0,"num_words":6,"start":45.575,"end":48.235},{"sentences":[{"text":"Yeah.","start":49.345,"end":49.745003,"sentiment":"neutral","sentiment_score":0.053539395332336426},{"text":"And what does it do?","start":49.745003,"end":51.205,"sentiment":"neutral","sentiment_score":0.024477073177695274}],"sentiment":"neutral","sentiment_score":0.029320793536802132,"channel":1,"num_words":6,"start":49.345,"end":51.205},{"sentences":[{"text":"Oh, yeah.","start":51.7,"end":52.66,"sentiment":"neutral","sentiment_score":0.008756429422646761},{"text":"Think of us as a security analyst team that investigates","start":52.66,"end":57.0,"sentiment":"neutral","sentiment_score":0.0020329072140157223}],"sentiment":"neutral","sentiment_score":0.003153494248787562,"channel":0,"num_words":12,"start":51.7,"end":57.0},{"sentences":[{"text":"Yeah.","start":57.12,"end":57.36,"sentiment":"neutral","sentiment_score":-0.012871640734374523}],"sentiment":"neutral","sentiment_score":-0.012871640734374523,"channel":1,"num_words":1,"start":57.12,"end":57.36},{"sentences":[{"text":"everything","start":57.22,"end":57.62,"sentiment":"neutral","sentiment_score":-0.02193005383014679}],"sentiment":"neutral","sentiment_score":-0.02193005383014679,"channel":0,"num_words":1,"start":57.22,"end":57.62},{"sentences":[{"text":"We've discussed","start":57.36,"end":58.1,"sentiment":"neutral","sentiment_score":-0.030962776392698288}],"sentiment":"neutral","sentiment_score":-0.030962776392698288,"channel":1,"num_words":2,"start":57.36,"end":58.1},{"sentences":[{"text":"and will only","start":57.62,"end":58.34,"sentiment":"neutral","sentiment_score":-0.10404341916243236}],"sentiment":"neutral","sentiment_score":-0.10404341916243236,"channel":0,"num_words":3,"start":57.62,"end":58.34},{"sentences":[{"text":"this before.","start":58.16,"end":58.8,"sentiment":"neutral","sentiment_score":-0.07261361926794052}],"sentiment":"neutral","sentiment_score":-0.07261361926794052,"channel":1,"num_words":2,"start":58.16,"end":58.8},{"sentences":[{"text":"bother you","start":58.34,"end":58.82,"sentiment":"neutral","sentiment_score":-0.08630554750561714}],"sentiment":"neutral","sentiment_score":-0.08630554750561714,"channel":0,"num_words":2,"start":58.34,"end":58.82},{"sentences":[{"text":"We've","start":58.8,"end":59.04,"sentiment":"neutral","sentiment_score":-0.1545957624912262}],"sentiment":"neutral","sentiment_score":-0.1545957624912262,"channel":1,"num_words":1,"start":58.8,"end":59.04},{"sentences":[{"text":"when it","start":58.82,"end":59.14,"sentiment":"neutral","sentiment_score":-0.12537148594856262}],"sentiment":"neutral","sentiment_score":-0.12537148594856262,"channel":0,"num_words":2,"start":58.82,"end":59.14},{"sentences":[{"text":"actually","start":59.04,"end":59.36,"sentiment":"neutral","sentiment_score":-0.15377432107925415}],"sentiment":"neutral","sentiment_score":-0.15377432107925415,"channel":1,"num_words":1,"start":59.04,"end":59.36},{"sentences":[{"text":"matters.","start":59.14,"end":59.64,"sentiment":"neutral","sentiment_score":-0.10648886859416962}],"sentiment":"neutral","sentiment_score":-0.10648886859416962,"channel":0,"num_words":1,"start":59.14,"end":59.64},{"sentences":[{"text":"got that in place at the moment.","start":59.36,"end":61.06,"sentiment":"neutral","sentiment_score":-0.10203516270433154}],"sentiment":"neutral","sentiment_score":-0.10203516270433154,"channel":1,"num_words":7,"start":59.36,"end":61.06},{"sentences":[{"text":"Oh, I'm sorry.","start":62.579998,"end":63.3,"sentiment":"neutral","sentiment_score":-0.1352230260769526},{"text":"What was that, ma'am?","start":63.3,"end":64.44,"sentiment":"neutral","sentiment_score":-0.1630738005042076}],"sentiment":"neutral","sentiment_score":-0.15113775432109833,"channel":0,"num_words":7,"start":62.579998,"end":64.44},{"sentences":[{"text":"Yeah.","start":64.845,"end":65.165,"sentiment":"neutral","sentiment_score":-0.06105818599462509},{"text":"I've mentioned this several times before.","start":65.165,"end":66.945,"sentiment":"neutral","sentiment_score":-0.04977809637784958},{"text":"We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027.","start":67.405,"end":76.145004,"sentiment":"neutral","sentiment_score":-0.032479078322649}],"sentiment":"neutral","sentiment_score":-0.03738179002647047,"channel":1,"num_words":27,"start":64.845,"end":76.145004},{"sentences":[{"text":"Oh, yeah.","start":77.810005,"end":78.55,"sentiment":"neutral","sentiment_score":-0.01524958573281765},{"text":"I totally understand that.","start":78.69,"end":80.61,"sentiment":"neutral","sentiment_score":0.16047749668359756},{"text":"But as we have mentioned before, we're not trying to replace them.","start":80.61,"end":83.990005,"sentiment":"neutral","sentiment_score":-0.004180140482882659},{"text":"We just wanted you to see how we compare.","start":84.53,"end":87.11,"sentiment":"neutral","sentiment_score":0.1398652113146252},{"text":"You know, that way you you will have a better negotiation once you have that renewal.","start":87.65,"end":93.445,"sentiment":"neutral","sentiment_score":0.20544602628797293}],"sentiment":"neutral","sentiment_score":0.11877145237007806,"channel":0,"num_words":43,"start":77.810005,"end":93.445},{"sentences":[{"text":"Okay.","start":93.505,"end":93.905,"sentiment":"neutral","sentiment_score":0.05741477757692337},{"text":"Are you guys free?","start":93.905,"end":95.445,"sentiment":"neutral","sentiment_score":0.03568697068840265}],"sentiment":"neutral","sentiment_score":0.040032532066106796,"channel":1,"num_words":5,"start":93.505,"end":95.445},{"sentences":[{"text":"Oh, yeah.","start":97.665,"end":98.325005,"sentiment":"neutral","sentiment_score":0.023684733547270298},{"text":"We have three month one month trial, which","start":98.385,"end":102.065,"sentiment":"neutral","sentiment_score":-0.004701737896539271}],"sentiment":"neutral","sentiment_score":0.0009755563922226429,"channel":0,"num_words":10,"start":97.665,"end":102.065},{"sentences":[{"text":"No.","start":102.065,"end":102.305,"sentiment":"neutral","sentiment_score":-0.10780958831310272}],"sentiment":"neutral","sentiment_score":-0.10780958831310272,"channel":1,"num_words":1,"start":102.065,"end":102.305},{"sentences":[{"text":"is why","start":102.065,"end":102.465004,"sentiment":"neutral","sentiment_score":-0.05924033001065254}],"sentiment":"neutral","sentiment_score":-0.05924033001065254,"channel":0,"num_words":2,"start":102.065,"end":102.465004},{"sentences":[{"text":"No.","start":102.305,"end":102.545,"sentiment":"neutral","sentiment_score":-0.12119929492473602}],"sentiment":"neutral","sentiment_score":-0.12119929492473602,"channel":1,"num_words":1,"start":102.305,"end":102.545},{"sentences":[{"text":"we","start":102.465004,"end":102.865005,"sentiment":"neutral","sentiment_score":-0.06843921542167664}],"sentiment":"neutral","sentiment_score":-0.06843921542167664,"channel":0,"num_words":1,"start":102.465004,"end":102.865005},{"sentences":[{"text":"You're","start":102.545,"end":103.045,"sentiment":"neutral","sentiment_score":-0.0784674882888794}],"sentiment":"neutral","sentiment_score":-0.0784674882888794,"channel":1,"num_words":1,"start":102.545,"end":103.045},{"sentences":[{"text":"wanted to","start":102.865005,"end":103.685,"sentiment":"neutral","sentiment_score":-0.044715024530887604}],"sentiment":"neutral","sentiment_score":-0.044715024530887604,"channel":0,"num_words":2,"start":102.865005,"end":103.685},{"sentences":[{"text":"free.","start":103.345,"end":103.845,"sentiment":"neutral","sentiment_score":-0.025051183998584747},{"text":"Because at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it.","start":105.025,"end":111.090004,"sentiment":"neutral","sentiment_score":-0.08334072730080648},{"text":"So you'd have to be in that same price point for us to consider.","start":111.310005,"end":114.770004,"sentiment":"neutral","sentiment_score":-0.05860049490417753}],"sentiment":"neutral","sentiment_score":-0.07240416522364358,"channel":1,"num_words":37,"start":103.345,"end":114.770004},{"sentences":[{"text":"I see.","start":117.415,"end":118.135,"sentiment":"neutral","sentiment_score":0.038641925901174545},{"text":"So alrighty.","start":118.135,"end":119.83501,"sentiment":"neutral","sentiment_score":0.10987565293908119},{"text":"But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is","start":120.535,"end":130.47,"sentiment":"neutral","sentiment_score":0.1855324079161105}],"sentiment":"neutral","sentiment_score":0.16904742739818715,"channel":0,"num_words":27,"start":117.415,"end":130.47},{"sentences":[{"text":"Well,","start":130.245,"end":130.565,"sentiment":"neutral","sentiment_score":0.018797168508172035}],"sentiment":"neutral","sentiment_score":0.018797168508172035,"channel":1,"num_words":1,"start":130.245,"end":130.565},{"sentences":[{"text":"why","start":130.47,"end":130.79001,"sentiment":"neutral","sentiment_score":-0.014822490513324738}],"sentiment":"neutral","sentiment_score":-0.014822490513324738,"channel":0,"num_words":1,"start":130.47,"end":130.79001},{"sentences":[{"text":"what's","start":130.565,"end":130.885,"sentiment":"neutral","sentiment_score":0.029266074299812317}],"sentiment":"neutral","sentiment_score":0.029266074299812317,"channel":1,"num_words":1,"start":130.565,"end":130.885},{"sentences":[{"text":"we","start":130.79001,"end":130.95001,"sentiment":"neutral","sentiment_score":0.0509745255112648}],"sentiment":"neutral","sentiment_score":0.0509745255112648,"channel":0,"num_words":1,"start":130.79001,"end":130.95001},{"sentences":[{"text":"a","start":130.885,"end":130.965,"sentiment":"neutral","sentiment_score":0.016647350043058395}],"sentiment":"neutral","sentiment_score":0.016647350043058395,"channel":1,"num_words":1,"start":130.885,"end":130.965},{"sentences":[{"text":"wanted","start":130.95001,"end":131.27,"sentiment":"neutral","sentiment_score":0.009234614670276642}],"sentiment":"neutral","sentiment_score":0.009234614670276642,"channel":0,"num_words":1,"start":130.95001,"end":131.27},{"sentences":[{"text":"fraction","start":130.965,"end":131.44499,"sentiment":"neutral","sentiment_score":0.04997143894433975}],"sentiment":"neutral","sentiment_score":0.04997143894433975,"channel":1,"num_words":1,"start":130.965,"end":131.44499},{"sentences":[{"text":"to demonstrate","start":131.27,"end":131.93001,"sentiment":"neutral","sentiment_score":0.04352338798344135}],"sentiment":"neutral","sentiment_score":0.04352338798344135,"channel":0,"num_words":2,"start":131.27,"end":131.93001},{"sentences":[{"text":"of three?","start":131.44499,"end":132.105,"sentiment":"neutral","sentiment_score":0.021833408623933792}],"sentiment":"neutral","sentiment_score":0.021833408623933792,"channel":1,"num_words":2,"start":131.44499,"end":132.105},{"sentences":[{"text":"it and show it to you.","start":131.99,"end":133.77,"sentiment":"neutral","sentiment_score":0.046063290598491825}],"sentiment":"neutral","sentiment_score":0.046063290598491825,"channel":0,"num_words":6,"start":131.99,"end":133.77},{"sentences":[{"text":"What's a fraction of three?","start":133.845,"end":135.625,"sentiment":"neutral","sentiment_score":0.018451151438057423}],"sentiment":"neutral","sentiment_score":0.018451151438057423,"channel":1,"num_words":5,"start":133.845,"end":135.625},{"sentences":[{"text":"Free.","start":137.51001,"end":137.91,"sentiment":"neutral","sentiment_score":0.04394877701997757},{"text":"Yeah.","start":137.91,"end":138.23001,"sentiment":"neutral","sentiment_score":0.06159966439008713},{"text":"Well, compared to free, then that's really something to to,","start":138.23001,"end":142.91501,"sentiment":"neutral","sentiment_score":0.03789993617683649}],"sentiment":"neutral","sentiment_score":0.04037898359820247,"channel":0,"num_words":12,"start":137.51001,"end":142.91501},{"sentences":[{"text":"Exactly.","start":142.81999,"end":143.31999,"sentiment":"neutral","sentiment_score":0.05159514397382736}],"sentiment":"neutral","sentiment_score":0.05159514397382736,"channel":1,"num_words":1,"start":142.81999,"end":143.31999},{"sentences":[{"text":"you know","start":143.05501,"end":143.635,"sentiment":"neutral","sentiment_score":0.03908494673669338}],"sentiment":"neutral","sentiment_score":0.03908494673669338,"channel":0,"num_words":2,"start":143.05501,"end":143.635},{"sentences":[{"text":"Yep.","start":144.02,"end":144.52,"sentiment":"neutral","sentiment_score":0.08975686877965927}],"sentiment":"neutral","sentiment_score":0.08975686877965927,"channel":1,"num_words":1,"start":144.02,"end":144.52},{"sentences":[{"text":"alright.","start":145.615,"end":146.015,"sentiment":"neutral","sentiment_score":0.14200711250305176},{"text":"Well, Mark, I I just wanted to check on you, mate.","start":146.015,"end":148.575,"sentiment":"neutral","sentiment_score":0.13200704821131445},{"text":"But, yeah, totally understand.","start":148.575,"end":150.275,"sentiment":"neutral","sentiment_score":0.1527787633240223},{"text":"Hopefully, we can touch base again in March next year.","start":151.135,"end":154.435,"sentiment":"neutral","sentiment_score":0.21364708989858627}],"sentiment":"neutral","sentiment_score":0.1669873305811332,"channel":0,"num_words":26,"start":145.615,"end":154.435},{"sentences":[{"text":"Yep.","start":154.77501,"end":155.27501,"sentiment":"neutral","sentiment_score":0.1860654354095459}],"sentiment":"neutral","sentiment_score":0.1860654354095459,"channel":1,"num_words":1,"start":154.77501,"end":155.27501},{"sentences":[{"text":"Yeah.","start":156.175,"end":156.675,"sentiment":"neutral","sentiment_score":0.29531121253967285},{"text":"Well, have a great day, Mark, and you take care of me.","start":157.215,"end":160.79688,"sentiment":"positive","sentiment_score":0.5599111740787824},{"text":"Bye bye.","start":162.61687,"end":163.27687,"sentiment":"neutral","sentiment_score":0.03365064784884453}],"sentiment":"positive","sentiment_score":0.47210310647885007,"channel":0,"num_words":15,"start":156.175,"end":163.27687}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called Mark to follow up on their AI MDR platform, which was previously discussed with another agent. The agent offers a demo and explains that their product is competitive and will only be offered if Mark is interested. They confirm that they will touch base again in March and end the call."},"intents":{"segments":[{"text":"I I just wanted to follow-up with you. I I don't think that you still remember, but we have spoken a few months ago. Mhmm.","start_word":37,"end_word":61,"intents":[{"intent":"Follow-up","confidence_score":0.40490165}]},{"text":"And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI. And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO.","start_word":62,"end_word":102,"intents":[{"intent":"Offer demo","confidence_score":0.026175499}]},{"text":"I've mentioned this several times before. We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027. Oh, yeah.","start_word":162,"end_word":189,"intents":[{"intent":"Confirm contract status","confidence_score":0.0004934835}]},{"text":"But as we have mentioned before, we're not trying to replace them. We just wanted you to see how we compare. You know, that way you you will have a better negotiation once you have that renewal. Okay.","start_word":194,"end_word":231,"intents":[{"intent":"Compare prices","confidence_score":0.057017557}]},{"text":"What's a fraction of three? Free. Yeah.","start_word":335,"end_word":341,"intents":[{"intent":"Show fraction of three","confidence_score":0.06308144}]},{"text":"Well, Mark, I I just wanted to check on you, mate. But, yeah, totally understand.","start_word":357,"end_word":371,"intents":[{"intent":"Check on mark","confidence_score":0.06883594}]},{"text":"Hopefully, we can touch base again in March next year.","start_word":372,"end_word":381,"intents":[{"intent":"Touch base","confidence_score":0.34103984}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Mark? Oh, hi. This is Andrew from Vigilance AI. I hope I haven't Yes.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.018294917419552803},{"text":"caught you in a bad time. No. No.","start_word":17,"end_word":24,"sentiment":"negative","sentiment_score":-0.5078603029251099},{"text":"Not yet. Oh, yes, Mark. Well, this is just really quick, mate. I I just wanted to follow-up with you. I I don't think that you still remember, but we have spoken a few months ago. Mhmm. And, you know, we actually send you our email regarding our AI MDR platform called Vigilance AI. And I was just calling up, Mark, to find out if you're available next week for just a really quick demo with our CTO. What's the product again? Oh, yeah. It's called Vigilance AI. Yeah. And what does it do? Oh, yeah. Think of us as a security analyst team that investigates Yeah. everything We've discussed and will only this before. bother you We've when it actually matters. got that in place at the moment. Oh, I'm sorry. What was that, ma'am? Yeah. I've mentioned this several times before. We've actually got a product in that space, and that's contract contracted until I think it's March or April 2027. Oh, yeah. I totally understand that. But as we have mentioned before, we're not trying to replace them. We just wanted you to see how we compare. You know, that way you you will have a better negotiation once you have that renewal. Okay. Are you guys free? Oh, yeah. We have three month one month trial, which is No. why No. we You're wanted to free. Because at the moment, this product's provided to us by the Department of Health Victoria, so we don't actually pay for it. So you'd have to be in that same price point for us to consider. I see. So alrighty. But, you know, the this our product is competitive, and it's just a fraction of a cost when compared to others, which is Well, why what's we a wanted fraction to demonstrate of three? it and show it to you. What's a fraction of three? Free. Yeah. Well, compared to free, then that's really something to to, Exactly. you know Yep. alright. Well, Mark, I I just wanted to check on you, mate. But, yeah, totally understand. Hopefully, we can touch base again in March next year. Yep. Yeah.","start_word":25,"end_word":383,"sentiment":"neutral","sentiment_score":0.050367002305380146},{"text":"Well, have a great day, Mark, and you take care of me.","start_word":384,"end_word":395,"sentiment":"positive","sentiment_score":0.5694839358329773},{"text":"Bye bye.","start_word":396,"end_word":397,"sentiment":"neutral","sentiment_score":0.14382517337799072}],"average":{"sentiment":"neutral","sentiment_score":0.0525509114965237}}}}