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Is now still with the done? Yep. Good day. So, you know, I've just got the the old AirPods in there. Maybe a bit of a headset going on. Apologies for that. If you need me to kind of find down the volume, just stop the echo, just let me know. Okay? Fantastic. Just before I go through, I've got a bit of an email pack to shoot through to you. I'm just gonna do a quick security check with you if that's alright. Fantastic. So I'll pop it through now. And if you could just confirm date of birth and address for me, that would be fantastic. Perfect. Amazing. Thank you so much for that, Troy. Mate, that should come through pretty quickly with the new system. You've used it before, so it shouldn't go through to your spam box. But I've got it sent through to your Hotmail address. Fantastic. So there's about 11 documents on here, one that I wanna go through with you. If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together. And that way, we can have a bit of a scroll through if that's alright. No. It's alright, mate. How's everything been with you? Good to hear. Good to hear. Cool. So you should see a beachfront city picture there. Looks like the Gold Coast. Perfect. So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super. So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover. The page five and six, we've got estate planning. Just reminders for wills and powers of attorney. We're not including insurance advice in this document, but I'll touch on that with you in a sec as well. And if you can just quickly check for me, page five, I've got what we noted down for, like, cash flow, debt management, and investment, which was basically focus on the business, pay down the mortgage, clear that off for retirement, and we were talking about maybe coming back to some personal investing or investing for the kids a bit later down the line. Yeah. That's alright. Can you make out the figures in everything? Yep. Perfect. Alright. So scroll through there. I just wanna see if there's been any change. There was no change in circumstances, but seven and eight, we just got same email, same phone number, still with the business. 120 for the income. Just what you get paying yourself. Yeah. Yep. Yourself. Yeah. I was gonna say because it was just hit tax time. I'm assuming we would have adjusted that a little bit, so I'm just gonna update that to $1.50. We just base these updated projections on the $1.20 at the moment. $1.50. K. And in terms of assets and liabilities, just had the home through cars. I'm assuming that the values have probably fluctuated quite a bit. I'll take that off because that's personal. That's like no one ever does it, but it's resale value for personal assets. And home and mortgage, is that close to the mark or while they're off? 685. Thank you. Is the Renault gonna cost you a fair bit? Because these days, I know tools and materials have gone up quite a bit. Yeah. People booked out a month at the moment. Yeah. I've got a problem. My uncle there, so every weekend, I'm just up there on the scaffolding drilling in flames. Oh, I'm Jewish. Alright. What are time to be alive at the moment? Yeah. Just have a quick stroll through next page for me. I just wanted to touch on clear your policy because you're paying for it would be 9 and 10. Says current risk protection portfolio in red. Yeah. So just with the income protection, because you did the anniversary and and paid that yearly, I just want to touch on the price and just see if it was okay. K. So I'll put a bit of a flag and look at that down the line as well. It's all pro rata these days, so you can adjust. Life and TPD, 1.7 mil. That's still the right for the loans and everything. Yep. Absolutely. As the loans go down, because I know you're gonna do the renos and properly purchase potentially, we will look at probably trimming that down down the line as well just once the debts actually chunk off. Just keep a lid on the prices and fees. Cool. Alright. Swing through for me next few pages. It just goes over general information about your high growth aggressive risk profile. So just keep scrolling through there if you can for me. And once you get to twelve, you'll see strategy recommendations and our big blue title page for you. It's quite text heavy on this one. Yep. So the Oh, yeah. You got it? Yep. The trucks of this page is basically just going over. There haven't been significant changes to the platform. Like, they haven't up their fees or anything. Features are still reversed. We're pretty much overhauling at least half the portfolio in this document, and I've updated the projections there for the next ten years. Obviously, I haven't done the twenty six years to retirement because life change is too much to be accurate with retirement, but this will give us a bit of an indication to get it back on track. The service kind of slowed down a little bit the last six months or so, so I've made a few additional changes that I was originally gonna do. Now if you go down a little bit yeah. Just in terms of pros and cons, that space we're just going over brokerage fees versus investment fees going down. So what we're replacing, lower cost, better performance. Once you purchase it for that 0.1%, it's pretty much the lowest fees ongoing after that point. That's pretty much the main differences, but I wanted to grab you down to now I know this will be open on the phone. I do apologize. But if you can go down to pages eighteen and nineteen for me, and then we'll go we'll go up from there. So you should see yeah. Nineteen's got the returns. So one, three, five, and ten years. What I'm basically trying to do with this one is get it all back up to double digits rather than it just being, you know, up and down all over the shop. There's a few options there that have just been kind of up one month down the next, and it's just been a bit more consistent. So the main point of all of this is to get consistency going again. Yeah. Yeah. I spoke to you no. I spoke to you last time. Right. Yeah. Yeah. Yeah. No. That's getting removed, mate. I do apologize. I remember that conversation because you and I were talking about battery tech and lithium as well, and I think you wanted to get out of that one. Yeah. I was gonna say it went up, like, 30%, and now it's up 60. And I was like, that's it's I'm actually looking to exit that one now that we've got something out of it. Yeah. Yeah. Yeah. Mate, I've got the I've actually got the reports open in front of me, not for the four years, but just the usual twelve month snapshot. And I was going through when I built the portfolio comparing where we were last conversation to now. So what I'll do is I'll go through this with you, and I'll send you these ones as well just so you've got them there. Cool. No. Oh, that's fantastic. Thank you for letting me know that. I do apologize from the previous switch. So I'll get that. What I'll do is after this conversation, I'm gonna go back through the file and check whether when we switch systems, we would have just put, like, a flag on it by accident rather than the switch that we were talking about. And I'll get back to you on that one if that's okay, Troy. The good bottom to top for me is probably the easiest one. Yep. They seem to be investment table. Yep. So so they're in green. The ones in red are either being sold to zero on the right hand column or they're just being rebalanced. So gold's being mixed in. That's getting added in. The battery tech and lithium, we've gotten what we want out of that one because 30 to 60%, that's plenty. So I'm just gonna divest out of that one. Now when we close out the Australian one, that's through the point out here. Beta shares Raffy three hundred and Aufiniti Australian Pan. Can you see those two towards the bottom third? Yep. Just above it, it says Raffy three hundred. BetaShares. Yep. So yes. So those are the two those are the two Australian shares ones. The one above it is more index fund attracted 200. Alfiniti is the active replacement of Benelon, and we're splitting it between the two. So so pretty much Vanguard and beta shares have the lowest fees to track the index. So it's either one kind of thing. Alfiniti is the one that consistently outperformed the index over one, three, five, and ten years while still being low fees in Benelon. So it's what Benelon should have been last year. K. So those replaced there. The only one that's a bit of a a a sector play or a country play is the India, which is more just developing nations type stuff. Five of these days, health care is just getting rebalanced. Europe and Asia are going because we've kind of got what we wanted out of those. They've jumped up there 10 to 20%, so happy to take the winnings there. And agriculture shares just dragged a little bit. Battery test type the winnings. Yeah. So that's just a small buy to go from that 5.9 6% back up to the seven that we want your your model portfolio. So it's just reweighting that one. Yeah. So anything that goes to zero is gone. And then any of that at the bottom six that go from zero to a percentage, those are the view. Yeah. Yep. Yeah. That one's more of a it's like a long term trend for demographics and economics. So it's probably like a three to seven year thing, but, like, you'll get the benefit out of it before it's done. That one's a bit of an interesting one. So it kind of mixes a bit between active and passive kind of thing. It's global shares, but they've got a bit more room to wriggle outside of the main indexes. So they kind of bounce quite far. They they can cross over. Most of them have to stay within the lane. This one crossovers quite a bit. So it's an ETF, but if they spread it for a couple of thousand different shares that they can sort of switch between over time. So it's it's a weird, like, ETF that's actively managed in a sense, but it's an index fund. Yeah. Yeah. Pretty much. The '20 '6 and the '20 '5, it's just keep it back in the model. It'll still be bought into with all your contributions and everything. That's just the the main target range for that one. That's right, mate. You can when you get a sec, don't mind if you jump on the computer at home and and have a read through again. Just wanna make sure that the the ideas make sense, you're comfortable with them. Yep. Quite far down. We're in the site plan. After fees. So this is factored in insurance premiums, advice, admin investment, and even CGT from switching investments. One of the good things at least is the Venlo is gonna offset all the other switches as well. So that'll save about $4 worth of CGT tax under the hood as well. So with the the drop from the Benelon, any of the drops for that one, we can use that to offset the gains for any other investment that we're switching, and then it saves on the CGT. Yeah. That's alright. For now, basically, we just wanna make sure that the the basic ideas are comfortable in terms of stay high growth, remodel the portfolio a little bit, get rid of the Benelon, take some of the winnings, and add a few future plays in there. Are you sort of comfortable with that idea? Yep. Yeah. No. That's fine. When it comes to all the other attachments, mate, the bottom half is pretty much all just product disclosure statements that you can kind of skip through rather than scrolling through all 2,000 pages. You've got certificate of currency for Clearview in there and service agreement at the bottom if you're still comfortable for us to look after things. Some additional research in the appendix. There's also links in the appendix to all the different investment options. So if you wanna have a little look around at them, all the links are in there. So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix. It's got like a a forest mountain picture instead of the old gold post. Yeah. And then it'll start letting you click through the other documents that are underneath it. And, like, page five of the appendix has all the links to all the investment options. Basically, just wanted to pencil in. So that's the portfolio update. There doesn't seem to have been much changes outside of the renos. Do you want me to pencil in for, say, three months, six months to talk about the insurances? Do you want me to come back before Christmas? What would be the preference there to jump onto that? Yeah. Yeah. So I've got the report generated in front of me here. I'm just gonna pack it up and send it through to you. Come through in a separate email just directly from me. So, basically, as soon as that's done with the next conversation with the business, which is online directly, The statements of advice, they do have a expiry of about sixty days. So if for some reason we don't hear from you for the next two months, it will just be voided. Yeah. No worries at all, Troy. If you mate, when I send through that performance report, if you're going through this advice document and you've got any questions for me, just shoot me back a direct email, and I can sort of go through that with you as well. And what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time. I'll I'll have a talk to them, and I'll I'll escalate it up the chain if that's alright. Cool. Alright. I'll get that email off to you tonight or tomorrow morning. And do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact? Awesome, Troy. Look. I appreciate you taking the time tonight. Take your time with us. I'll email you as soon as I can, and talk to you soon. Awesome. See you later, Troy. 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day, Troy. It's Tommy here, senior adviser over to you, mate. Can you hear me okay? Fantastic. Mate, I've got you booked in for a bit of a catch up to go through the super portfolio.\n\nIs now still with the done? Yep. Good day. So, you know, I've just got the the old AirPods in there. Maybe a bit of a headset going on.\n\nApologies for that. If you need me to kind of find down the volume, just stop the echo, just let me know. Okay? Fantastic. Just before I go through, I've got a bit of an email pack to shoot through to you.\n\nI'm just gonna do a quick security check with you if that's alright. Fantastic. So I'll pop it through now. And if you could just confirm date of birth and address for me, that would be fantastic. Perfect.\n\nAmazing. Thank you so much for that, Troy. Mate, that should come through pretty quickly with the new system. You've used it before, so it shouldn't go through to your spam box. But I've got it sent through to your Hotmail address.\n\nFantastic. So there's about 11 documents on here, one that I wanna go through with you. If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together. And that way, we can have a bit of a scroll through if that's alright. No.\n\nIt's alright, mate. How's everything been with you? Good to hear. Good to hear. Cool.\n\nSo you should see a beachfront city picture there. Looks like the Gold Coast. Perfect. So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super. So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover.\n\nThe page five and six, we've got estate planning. Just reminders for wills and powers of attorney. We're not including insurance advice in this document, but I'll touch on that with you in a sec as well. And if you can just quickly check for me, page five, I've got what we noted down for, like, cash flow, debt management, and investment, which was basically focus on the business, pay down the mortgage, clear that off for retirement, and we were talking about maybe coming back to some personal investing or investing for the kids a bit later down the line. Yeah.\n\nThat's alright. Can you make out the figures in everything? Yep. Perfect. Alright.\n\nSo scroll through there. I just wanna see if there's been any change. There was no change in circumstances, but seven and eight, we just got same email, same phone number, still with the business. 120 for the income. Just what you get paying yourself.\n\nYeah. Yep. Yourself. Yeah. I was gonna say because it was just hit tax time.\n\nI'm assuming we would have adjusted that a little bit, so I'm just gonna update that to $1.50. We just base these updated projections on the $1.20 at the moment. $1.50. K. And in terms of assets and liabilities, just had the home through cars.\n\nI'm assuming that the values have probably fluctuated quite a bit. I'll take that off because that's personal. That's like no one ever does it, but it's resale value for personal assets. And home and mortgage, is that close to the mark or while they're off? 685.\n\nThank you. Is the Renault gonna cost you a fair bit? Because these days, I know tools and materials have gone up quite a bit. Yeah. People booked out a month at the moment.\n\nYeah. I've got a problem. My uncle there, so every weekend, I'm just up there on the scaffolding drilling in flames. Oh, I'm Jewish. Alright.\n\nWhat are time to be alive at the moment? Yeah. Just have a quick stroll through next page for me. I just wanted to touch on clear your policy because you're paying for it would be 9 and 10. Says current risk protection portfolio in red.\n\nYeah. So just with the income protection, because you did the anniversary and and paid that yearly, I just want to touch on the price and just see if it was okay. K. So I'll put a bit of a flag and look at that down the line as well. It's all pro rata these days, so you can adjust.\n\nLife and TPD, 1.7 mil. That's still the right for the loans and everything. Yep. Absolutely. As the loans go down, because I know you're gonna do the renos and properly purchase potentially, we will look at probably trimming that down down the line as well just once the debts actually chunk off.\n\nJust keep a lid on the prices and fees. Cool. Alright. Swing through for me next few pages. It just goes over general information about your high growth aggressive risk profile.\n\nSo just keep scrolling through there if you can for me. And once you get to twelve, you'll see strategy recommendations and our big blue title page for you. It's quite text heavy on this one. Yep. So the Oh, yeah.\n\nYou got it? Yep. The trucks of this page is basically just going over. There haven't been significant changes to the platform. Like, they haven't up their fees or anything.\n\nFeatures are still reversed. We're pretty much overhauling at least half the portfolio in this document, and I've updated the projections there for the next ten years. Obviously, I haven't done the twenty six years to retirement because life change is too much to be accurate with retirement, but this will give us a bit of an indication to get it back on track. The service kind of slowed down a little bit the last six months or so, so I've made a few additional changes that I was originally gonna do. Now if you go down a little bit yeah.\n\nJust in terms of pros and cons, that space we're just going over brokerage fees versus investment fees going down. So what we're replacing, lower cost, better performance. Once you purchase it for that 0.1%, it's pretty much the lowest fees ongoing after that point. That's pretty much the main differences, but I wanted to grab you down to now I know this will be open on the phone. I do apologize.\n\nBut if you can go down to pages eighteen and nineteen for me, and then we'll go we'll go up from there. So you should see yeah. Nineteen's got the returns. So one, three, five, and ten years. What I'm basically trying to do with this one is get it all back up to double digits rather than it just being, you know, up and down all over the shop.\n\nThere's a few options there that have just been kind of up one month down the next, and it's just been a bit more consistent. So the main point of all of this is to get consistency going again. Yeah. Yeah. I spoke to you no.\n\nI spoke to you last time. Right. Yeah. Yeah. Yeah.\n\nNo. That's getting removed, mate. I do apologize. I remember that conversation because you and I were talking about battery tech and lithium as well, and I think you wanted to get out of that one. Yeah.\n\nI was gonna say it went up, like, 30%, and now it's up 60. And I was like, that's it's I'm actually looking to exit that one now that we've got something out of it. Yeah. Yeah. Yeah.\n\nMate, I've got the I've actually got the reports open in front of me, not for the four years, but just the usual twelve month snapshot. And I was going through when I built the portfolio comparing where we were last conversation to now. So what I'll do is I'll go through this with you, and I'll send you these ones as well just so you've got them there. Cool. No.\n\nOh, that's fantastic. Thank you for letting me know that. I do apologize from the previous switch. So I'll get that. What I'll do is after this conversation, I'm gonna go back through the file and check whether when we switch systems, we would have just put, like, a flag on it by accident rather than the switch that we were talking about.\n\nAnd I'll get back to you on that one if that's okay, Troy. The good bottom to top for me is probably the easiest one. Yep. They seem to be investment table. Yep.\n\nSo so they're in green. The ones in red are either being sold to zero on the right hand column or they're just being rebalanced. So gold's being mixed in. That's getting added in. The battery tech and lithium, we've gotten what we want out of that one because 30 to 60%, that's plenty.\n\nSo I'm just gonna divest out of that one. Now when we close out the Australian one, that's through the point out here. Beta shares Raffy three hundred and Aufiniti Australian Pan. Can you see those two towards the bottom third? Yep.\n\nJust above it, it says Raffy three hundred. BetaShares. Yep. So yes. So those are the two those are the two Australian shares ones.\n\nThe one above it is more index fund attracted 200. Alfiniti is the active replacement of Benelon, and we're splitting it between the two. So so pretty much Vanguard and beta shares have the lowest fees to track the index. So it's either one kind of thing. Alfiniti is the one that consistently outperformed the index over one, three, five, and ten years while still being low fees in Benelon.\n\nSo it's what Benelon should have been last year. K. So those replaced there. The only one that's a bit of a a a sector play or a country play is the India, which is more just developing nations type stuff. Five of these days, health care is just getting rebalanced.\n\nEurope and Asia are going because we've kind of got what we wanted out of those. They've jumped up there 10 to 20%, so happy to take the winnings there. And agriculture shares just dragged a little bit. Battery test type the winnings. Yeah.\n\nSo that's just a small buy to go from that 5.9 6% back up to the seven that we want your your model portfolio. So it's just reweighting that one. Yeah. So anything that goes to zero is gone. And then any of that at the bottom six that go from zero to a percentage, those are the view.\n\nYeah. Yep. Yeah. That one's more of a it's like a long term trend for demographics and economics. So it's probably like a three to seven year thing, but, like, you'll get the benefit out of it before it's done.\n\nThat one's a bit of an interesting one. So it kind of mixes a bit between active and passive kind of thing. It's global shares, but they've got a bit more room to wriggle outside of the main indexes. So they kind of bounce quite far. They they can cross over.\n\nMost of them have to stay within the lane. This one crossovers quite a bit. So it's an ETF, but if they spread it for a couple of thousand different shares that they can sort of switch between over time. So it's it's a weird, like, ETF that's actively managed in a sense, but it's an index fund. Yeah.\n\nYeah. Pretty much. The '20 '6 and the '20 '5, it's just keep it back in the model. It'll still be bought into with all your contributions and everything. That's just the the main target range for that one.\n\nThat's right, mate. You can when you get a sec, don't mind if you jump on the computer at home and and have a read through again. Just wanna make sure that the the ideas make sense, you're comfortable with them. Yep. Quite far down.\n\nWe're in the site plan. After fees. So this is factored in insurance premiums, advice, admin investment, and even CGT from switching investments. One of the good things at least is the Venlo is gonna offset all the other switches as well. So that'll save about $4 worth of CGT tax under the hood as well.\n\nSo with the the drop from the Benelon, any of the drops for that one, we can use that to offset the gains for any other investment that we're switching, and then it saves on the CGT. Yeah. That's alright. For now, basically, we just wanna make sure that the the basic ideas are comfortable in terms of stay high growth, remodel the portfolio a little bit, get rid of the Benelon, take some of the winnings, and add a few future plays in there. Are you sort of comfortable with that idea?\n\nYep. Yeah. No. That's fine. When it comes to all the other attachments, mate, the bottom half is pretty much all just product disclosure statements that you can kind of skip through rather than scrolling through all 2,000 pages.\n\nYou've got certificate of currency for Clearview in there and service agreement at the bottom if you're still comfortable for us to look after things. Some additional research in the appendix. There's also links in the appendix to all the different investment options. So if you wanna have a little look around at them, all the links are in there. So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix.\n\nIt's got like a a forest mountain picture instead of the old gold post. Yeah. And then it'll start letting you click through the other documents that are underneath it. And, like, page five of the appendix has all the links to all the investment options. Basically, just wanted to pencil in.\n\nSo that's the portfolio update. There doesn't seem to have been much changes outside of the renos. Do you want me to pencil in for, say, three months, six months to talk about the insurances? Do you want me to come back before Christmas? What would be the preference there to jump onto that?\n\nYeah. Yeah. So I've got the report generated in front of me here. I'm just gonna pack it up and send it through to you. Come through in a separate email just directly from me.\n\nSo, basically, as soon as that's done with the next conversation with the business, which is online directly, The statements of advice, they do have a expiry of about sixty days. So if for some reason we don't hear from you for the next two months, it will just be voided. Yeah. No worries at all, Troy. If you mate, when I send through that performance report, if you're going through this advice document and you've got any questions for me, just shoot me back a direct email, and I can sort of go through that with you as well.\n\nAnd what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time. I'll I'll have a talk to them, and I'll I'll escalate it up the chain if that's alright. Cool. Alright. I'll get that email off to you tonight or tomorrow morning.\n\nAnd do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact? Awesome, Troy. Look. I appreciate you taking the time tonight. Take your time with us.\n\nI'll email you as soon as I can, and talk to you soon. Awesome. See you later, Troy. Thank you.","paragraphs":[{"sentences":[{"text":"Good day, Troy.","start":22.485,"end":23.045,"sentiment":"neutral","sentiment_score":0.29569441080093384},{"text":"It's Tommy here, senior adviser over to you, mate.","start":23.045,"end":25.045,"sentiment":"neutral","sentiment_score":0.15117969198359382},{"text":"Can you hear me okay?","start":25.045,"end":26.185001,"sentiment":"neutral","sentiment_score":0.04247788116335869},{"text":"Fantastic.","start":28.64,"end":29.14,"sentiment":"positive","sentiment_score":0.5836995244026184},{"text":"Mate, I've got you booked in for a bit of a catch up to go through the super portfolio.","start":29.199999,"end":33.76,"sentiment":"positive","sentiment_score":0.37432593577786494}],"sentiment":"neutral","sentiment_score":0.2744860046014592,"num_words":37,"start":22.485,"end":33.76},{"sentences":[{"text":"Is now still with the done?","start":33.76,"end":35.059998,"sentiment":"neutral","sentiment_score":0.10095106810331345},{"text":"Yep.","start":36.239998,"end":36.739998,"sentiment":"neutral","sentiment_score":0.037752196192741394},{"text":"Good day.","start":41.204998,"end":41.525,"sentiment":"neutral","sentiment_score":0.12309237197041512},{"text":"So, you know, I've just got the the old AirPods in there.","start":41.525,"end":43.845,"sentiment":"neutral","sentiment_score":0.016006124632743497},{"text":"Maybe a bit of a headset going on.","start":43.845,"end":45.465,"sentiment":"neutral","sentiment_score":0.0023574793012812734}],"sentiment":"neutral","sentiment_score":0.03795091995712498,"num_words":29,"start":33.76,"end":45.465},{"sentences":[{"text":"Apologies for that.","start":47.445,"end":48.665,"sentiment":"neutral","sentiment_score":-0.19260658820470175},{"text":"If you need me to kind of find down the volume, just stop the echo, just let me know.","start":49.205,"end":52.965,"sentiment":"neutral","sentiment_score":-0.05705795113585497},{"text":"Okay?","start":52.965,"end":53.465,"sentiment":"neutral","sentiment_score":-0.006589365191757679},{"text":"Fantastic.","start":55.28,"end":55.78,"sentiment":"positive","sentiment_score":0.3419467508792877},{"text":"Just before I go through, I've got a bit of an email pack to shoot through to you.","start":56.4,"end":60.5,"sentiment":"neutral","sentiment_score":0.14778371651967367}],"sentiment":"neutral","sentiment_score":0.03175103444872158,"num_words":42,"start":47.445,"end":60.5},{"sentences":[{"text":"I'm just gonna do a quick security check with you if that's alright.","start":61.04,"end":64.26,"sentiment":"neutral","sentiment_score":0.07106423234710327},{"text":"Fantastic.","start":69.765,"end":70.265,"sentiment":"positive","sentiment_score":0.4698609411716461},{"text":"So I'll pop it through now.","start":70.405,"end":72.425,"sentiment":"positive","sentiment_score":0.380012646317482},{"text":"And if you could just confirm date of birth and address for me, that would be fantastic.","start":74.085,"end":78.025,"sentiment":"positive","sentiment_score":0.3345762982087977},{"text":"Perfect.","start":82.325,"end":82.825,"sentiment":"neutral","sentiment_score":0.18726526200771332}],"sentiment":"neutral","sentiment_score":0.2512851097670041,"num_words":38,"start":61.04,"end":82.825},{"sentences":[{"text":"Amazing.","start":87.119995,"end":87.6,"sentiment":"positive","sentiment_score":0.5240642428398132},{"text":"Thank you so much for that, Troy.","start":87.6,"end":89.119995,"sentiment":"positive","sentiment_score":0.6203525406973702},{"text":"Mate, that should come through pretty quickly with the new system.","start":89.119995,"end":91.7,"sentiment":"positive","sentiment_score":0.5150748030705885},{"text":"You've used it before, so it shouldn't go through to your spam box.","start":92.479996,"end":95.92,"sentiment":"neutral","sentiment_score":0.22461203772288102},{"text":"But I've got it sent through to your Hotmail address.","start":95.92,"end":98.42,"sentiment":"neutral","sentiment_score":0.11459027677774429}],"sentiment":"positive","sentiment_score":0.3475765266588756,"num_words":42,"start":87.119995,"end":98.42},{"sentences":[{"text":"Fantastic.","start":102.135,"end":102.635,"sentiment":"positive","sentiment_score":0.4414519071578979},{"text":"So there's about 11 documents on here, one that I wanna go through with you.","start":102.775,"end":107.915,"sentiment":"neutral","sentiment_score":0.25668697655200956},{"text":"If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together.","start":108.855,"end":116.340004,"sentiment":"neutral","sentiment_score":0.26239872723817825},{"text":"And that way, we can have a bit of a scroll through if that's alright.","start":116.8,"end":119.78,"sentiment":"neutral","sentiment_score":0.23682618339856465},{"text":"No.","start":122.56,"end":122.8,"sentiment":"neutral","sentiment_score":-0.008109094575047493}],"sentiment":"neutral","sentiment_score":0.25335487143527113,"num_words":62,"start":102.135,"end":122.8},{"sentences":[{"text":"It's alright, mate.","start":122.8,"end":123.44,"sentiment":"neutral","sentiment_score":0.06580426668127377},{"text":"How's everything been with you?","start":123.44,"end":124.9,"sentiment":"neutral","sentiment_score":0.07794129699468613},{"text":"Good to hear.","start":137.105,"end":137.745,"sentiment":"positive","sentiment_score":0.6523488561312357},{"text":"Good to hear.","start":137.745,"end":138.645,"sentiment":"positive","sentiment_score":0.5648655196030935},{"text":"Cool.","start":141.01,"end":141.33,"sentiment":"neutral","sentiment_score":0.08512338995933533}],"sentiment":"neutral","sentiment_score":0.28825905347863834,"num_words":15,"start":122.8,"end":141.33},{"sentences":[{"text":"So you should see a beachfront city picture there.","start":141.33,"end":144.79,"sentiment":"neutral","sentiment_score":0.09123338841729695},{"text":"Looks like the Gold Coast.","start":145.09,"end":146.47,"sentiment":"neutral","sentiment_score":0.1361329585313797},{"text":"Perfect.","start":147.17,"end":147.67,"sentiment":"positive","sentiment_score":0.47416338324546814},{"text":"So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super.","start":148.13,"end":156.215,"sentiment":"neutral","sentiment_score":0.1285825821438006},{"text":"So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover.","start":156.675,"end":167.175,"sentiment":"neutral","sentiment_score":0.05073148905135253}],"sentiment":"neutral","sentiment_score":0.09481963116143431,"num_words":77,"start":141.33,"end":167.175},{"sentences":[{"text":"The page five and six, we've got estate planning.","start":168.31,"end":170.89,"sentiment":"neutral","sentiment_score":0.02953407975534598},{"text":"Just reminders for wills and powers of attorney.","start":171.03,"end":173.68999,"sentiment":"neutral","sentiment_score":0.05019755894318223},{"text":"We're not including insurance advice in this document, but I'll touch on that with you in a sec as well.","start":174.79,"end":181.60999,"sentiment":"neutral","sentiment_score":0.0573276374489069},{"text":"And if you can just quickly check for me, page five, I've got what we noted down for, like, cash flow, debt management, and investment, which was basically focus on the business, pay down the mortgage, clear that off for retirement, and we were talking about maybe coming back to some personal investing or investing for the kids a bit later down the line.","start":182.10501,"end":206.3,"sentiment":"neutral","sentiment_score":0.0009917211718857288},{"text":"Yeah.","start":211.705,"end":211.94499,"sentiment":"neutral","sentiment_score":0.03264031931757927}],"sentiment":"neutral","sentiment_score":0.01872598443764682,"num_words":102,"start":168.31,"end":211.94499},{"sentences":[{"text":"That's alright.","start":211.94499,"end":212.58499,"sentiment":"neutral","sentiment_score":0.033941468223929405},{"text":"Can you make out the figures in everything?","start":212.58499,"end":214.36499,"sentiment":"neutral","sentiment_score":0.024642070522531867},{"text":"Yep.","start":228.41,"end":228.73,"sentiment":"neutral","sentiment_score":0.05725095793604851},{"text":"Perfect.","start":228.73,"end":229.23,"sentiment":"neutral","sentiment_score":0.2479986548423767},{"text":"Alright.","start":229.69,"end":230.17,"sentiment":"neutral","sentiment_score":0.09668710082769394}],"sentiment":"neutral","sentiment_score":0.05130432417186407,"num_words":13,"start":211.94499,"end":230.17},{"sentences":[{"text":"So scroll through there.","start":230.17,"end":231.465,"sentiment":"neutral","sentiment_score":0.09529315307736397},{"text":"I just wanna see if there's been any change.","start":231.86499,"end":233.705,"sentiment":"neutral","sentiment_score":0.0305827505265673},{"text":"There was no change in circumstances, but seven and eight, we just got same email, same phone number, still with the business.","start":233.705,"end":241.885,"sentiment":"neutral","sentiment_score":0.03961177339608019},{"text":"120 for the income.","start":242.425,"end":244.205,"sentiment":"neutral","sentiment_score":0.03583638556301594},{"text":"Just what you get paying yourself.","start":253.82,"end":256.0,"sentiment":"neutral","sentiment_score":0.004208303677539031}],"sentiment":"neutral","sentiment_score":0.03769937213510275,"num_words":45,"start":230.17,"end":256.0},{"sentences":[{"text":"Yeah.","start":256.06,"end":256.46,"sentiment":"neutral","sentiment_score":0.07408080995082855},{"text":"Yep.","start":256.46,"end":256.94,"sentiment":"neutral","sentiment_score":0.14342159032821655},{"text":"Yourself.","start":256.94,"end":257.44,"sentiment":"neutral","sentiment_score":0.16996333003044128},{"text":"Yeah.","start":263.055,"end":263.29498,"sentiment":"neutral","sentiment_score":0.07554315775632858},{"text":"I was gonna say because it was just hit tax time.","start":263.29498,"end":265.79498,"sentiment":"neutral","sentiment_score":0.021491113034161655}],"sentiment":"neutral","sentiment_score":0.046627408762772875,"num_words":15,"start":256.06,"end":265.79498},{"sentences":[{"text":"I'm assuming we would have adjusted that a little bit, so I'm just gonna update that to $1.50.","start":266.41498,"end":270.51498,"sentiment":"neutral","sentiment_score":0.06626195088028908},{"text":"We just base these updated projections on the $1.20 at the moment.","start":271.98,"end":275.52,"sentiment":"neutral","sentiment_score":0.07203620113432407},{"text":"$1.50.","start":276.58,"end":278.46,"sentiment":"neutral","sentiment_score":0.03386841341853142},{"text":"K.","start":278.46,"end":278.96,"sentiment":"neutral","sentiment_score":0.0115740355104208},{"text":"And in terms of assets and liabilities, just had the home through cars.","start":279.34,"end":282.88,"sentiment":"neutral","sentiment_score":-0.0009430600330233575}],"sentiment":"neutral","sentiment_score":0.046451826621260905,"num_words":45,"start":266.41498,"end":282.88},{"sentences":[{"text":"I'm assuming that the values have probably fluctuated quite a bit.","start":282.94,"end":286.245,"sentiment":"neutral","sentiment_score":-0.04189634636383165},{"text":"I'll take that off because that's personal.","start":299.97,"end":301.65002,"sentiment":"neutral","sentiment_score":-0.1926362386771611},{"text":"That's like no one ever does it, but it's resale value for personal assets.","start":301.65002,"end":305.91,"sentiment":"neutral","sentiment_score":-0.11666646819295627},{"text":"And home and mortgage, is that close to the mark or while they're off?","start":309.65002,"end":313.43002,"sentiment":"neutral","sentiment_score":-0.044193064128713946},{"text":"685.","start":327.54,"end":328.5,"sentiment":"neutral","sentiment_score":0.02379423938691616}],"sentiment":"neutral","sentiment_score":-0.08590537646507963,"num_words":47,"start":282.94,"end":328.5},{"sentences":[{"text":"Thank you.","start":328.5,"end":329.24,"sentiment":"positive","sentiment_score":0.33612920343875885},{"text":"Is the Renault gonna cost you a fair bit?","start":330.02,"end":331.86,"sentiment":"neutral","sentiment_score":-0.023417252840267286},{"text":"Because these days, I know tools and materials have gone up quite a bit.","start":331.86,"end":335.24,"sentiment":"neutral","sentiment_score":-0.10138546249696187},{"text":"Yeah.","start":353.04,"end":353.36,"sentiment":"neutral","sentiment_score":-0.1662161648273468},{"text":"People booked out a month at the moment.","start":353.36,"end":355.22,"sentiment":"neutral","sentiment_score":-0.1643819324672222}],"sentiment":"neutral","sentiment_score":-0.07174014612374936,"num_words":34,"start":328.5,"end":355.22},{"sentences":[{"text":"Yeah.","start":366.585,"end":367.085,"sentiment":"neutral","sentiment_score":-0.056609444320201874},{"text":"I've got a problem.","start":367.865,"end":369.005,"sentiment":"negative","sentiment_score":-0.3703351616859436},{"text":"My uncle there, so every weekend, I'm just up there on the scaffolding drilling in flames.","start":370.265,"end":374.605,"sentiment":"neutral","sentiment_score":-0.22284875437617302},{"text":"Oh, I'm Jewish.","start":395.08502,"end":395.90503,"sentiment":"neutral","sentiment_score":-0.2536387840906779},{"text":"Alright.","start":415.37,"end":415.87,"sentiment":"neutral","sentiment_score":-0.14970511198043823}],"sentiment":"neutral","sentiment_score":-0.24056606501340866,"num_words":25,"start":366.585,"end":415.87},{"sentences":[{"text":"What are time to be alive at the moment?","start":417.53,"end":419.47,"sentiment":"negative","sentiment_score":-0.6240889860524071},{"text":"Yeah.","start":420.49,"end":420.99,"sentiment":"neutral","sentiment_score":-0.02025358565151691},{"text":"Just have a quick stroll through next page for me.","start":423.32498,"end":425.565,"sentiment":"neutral","sentiment_score":0.011248289048671723},{"text":"I just wanted to touch on clear your policy because you're paying for it would be 9 and 10.","start":425.565,"end":433.025,"sentiment":"neutral","sentiment_score":-0.05135458854860381},{"text":"Says current risk protection portfolio in red.","start":434.22,"end":437.44,"sentiment":"neutral","sentiment_score":-0.04374541501913752}],"sentiment":"neutral","sentiment_score":-0.14796797080856303,"num_words":46,"start":417.53,"end":437.44},{"sentences":[{"text":"Yeah.","start":452.595,"end":452.915,"sentiment":"neutral","sentiment_score":-0.061669860035181046},{"text":"So just with the income protection, because you did the anniversary and and paid that yearly, I just want to touch on the price and just see if it was okay.","start":452.915,"end":461.415,"sentiment":"neutral","sentiment_score":0.0658408255586701},{"text":"K.","start":472.93997,"end":473.43997,"sentiment":"neutral","sentiment_score":0.0287485234439373},{"text":"So I'll put a bit of a flag and look at that down the line as well.","start":473.58,"end":477.045,"sentiment":"neutral","sentiment_score":0.08975394902860417},{"text":"It's all pro rata these days, so you can adjust.","start":477.20502,"end":479.70502,"sentiment":"neutral","sentiment_score":0.10584814697504044}],"sentiment":"neutral","sentiment_score":0.07654071431607008,"num_words":60,"start":452.595,"end":479.70502},{"sentences":[{"text":"Life and TPD, 1.7 mil.","start":480.325,"end":482.24503,"sentiment":"neutral","sentiment_score":0.06260836124420166},{"text":"That's still the right for the loans and everything.","start":482.24503,"end":484.905,"sentiment":"neutral","sentiment_score":0.11936412834458882},{"text":"Yep.","start":491.62,"end":492.12,"sentiment":"neutral","sentiment_score":0.2511124610900879},{"text":"Absolutely.","start":492.18,"end":492.68,"sentiment":"neutral","sentiment_score":0.31078919768333435},{"text":"As the loans go down, because I know you're gonna do the renos and properly purchase potentially, we will look at probably trimming that down down the line as well just once the debts actually chunk off.","start":493.13998,"end":505.315,"sentiment":"neutral","sentiment_score":0.19555505566500328}],"sentiment":"neutral","sentiment_score":0.17329731471133683,"num_words":53,"start":480.325,"end":505.315},{"sentences":[{"text":"Just keep a lid on the prices and fees.","start":505.375,"end":507.875,"sentiment":"neutral","sentiment_score":0.21535746256510416},{"text":"Cool.","start":510.815,"end":511.055,"sentiment":"positive","sentiment_score":0.43869009613990784},{"text":"Alright.","start":511.055,"end":511.455,"sentiment":"neutral","sentiment_score":0.2923353314399719},{"text":"Swing through for me next few pages.","start":511.455,"end":513.475,"sentiment":"neutral","sentiment_score":0.22518801476274217},{"text":"It just goes over general information about your high growth aggressive risk profile.","start":513.935,"end":518.515,"sentiment":"neutral","sentiment_score":0.1791285969890081}],"sentiment":"neutral","sentiment_score":0.21207195015684252,"num_words":31,"start":505.375,"end":518.515},{"sentences":[{"text":"So just keep scrolling through there if you can for me.","start":519.11,"end":521.85,"sentiment":"neutral","sentiment_score":0.2226644605398178},{"text":"And once you get to twelve, you'll see strategy recommendations and our big blue title page for you.","start":523.67,"end":531.52997,"sentiment":"neutral","sentiment_score":0.15635762694809172},{"text":"It's quite text heavy on this one.","start":531.77496,"end":533.875,"sentiment":"neutral","sentiment_score":-0.07636167428323201},{"text":"Yep.","start":538.575,"end":538.975,"sentiment":"neutral","sentiment_score":0.040895894169807434},{"text":"So the Oh, yeah.","start":538.975,"end":545.25,"sentiment":"neutral","sentiment_score":0.02965722046792507}],"sentiment":"neutral","sentiment_score":0.11923754651372026,"num_words":41,"start":519.11,"end":545.25},{"sentences":[{"text":"You got it?","start":545.25,"end":545.99,"sentiment":"neutral","sentiment_score":0.03854591213166714},{"text":"Yep.","start":546.29,"end":546.79,"sentiment":"neutral","sentiment_score":0.051812198013067245},{"text":"The trucks of this page is basically just going over.","start":548.05,"end":550.76996,"sentiment":"neutral","sentiment_score":0.025059813633561134},{"text":"There haven't been significant changes to the platform.","start":550.76996,"end":553.11,"sentiment":"neutral","sentiment_score":-0.07120771612972021},{"text":"Like, they haven't up their fees or anything.","start":553.25,"end":554.95,"sentiment":"neutral","sentiment_score":-0.058506790548563004}],"sentiment":"neutral","sentiment_score":-0.020655599422752857,"num_words":30,"start":545.25,"end":554.95},{"sentences":[{"text":"Features are still reversed.","start":555.08997,"end":556.39,"sentiment":"neutral","sentiment_score":-0.053577177226543427},{"text":"We're pretty much overhauling at least half the portfolio in this document, and I've updated the projections there for the next ten years.","start":557.17,"end":565.255,"sentiment":"neutral","sentiment_score":0.08210906734609086},{"text":"Obviously, I haven't done the twenty six years to retirement because life change is too much to be accurate with retirement, but this will give us a bit of an indication to get it back on track.","start":565.955,"end":575.73,"sentiment":"neutral","sentiment_score":0.06670385991802087},{"text":"The service kind of slowed down a little bit the last six months or so, so I've made a few additional changes that I was originally gonna do.","start":576.43,"end":585.105,"sentiment":"neutral","sentiment_score":-0.26904108029391083},{"text":"Now if you go down a little bit yeah.","start":587.345,"end":593.90497,"sentiment":"neutral","sentiment_score":-0.018287399576769933}],"sentiment":"neutral","sentiment_score":-0.03520291274653213,"num_words":101,"start":555.08997,"end":593.90497},{"sentences":[{"text":"Just in terms of pros and cons, that space we're just going over brokerage fees versus investment fees going down.","start":593.90497,"end":603.22,"sentiment":"neutral","sentiment_score":0.058433855697512624},{"text":"So what we're replacing, lower cost, better performance.","start":603.27997,"end":606.5,"sentiment":"neutral","sentiment_score":0.21913506463170052},{"text":"Once you purchase it for that 0.1%, it's pretty much the lowest fees ongoing after that point.","start":610.195,"end":616.135,"sentiment":"neutral","sentiment_score":0.29012371336712556},{"text":"That's pretty much the main differences, but I wanted to grab you down to now I know this will be open on the phone.","start":616.595,"end":627.16003,"sentiment":"neutral","sentiment_score":0.09177985771869619},{"text":"I do apologize.","start":627.16003,"end":627.98004,"sentiment":"neutral","sentiment_score":-0.03302870752910773}],"sentiment":"neutral","sentiment_score":0.13829848917925525,"num_words":72,"start":593.90497,"end":627.98004},{"sentences":[{"text":"But if you can go down to pages eighteen and nineteen for me, and then we'll go we'll go up from there.","start":628.36,"end":637.34,"sentiment":"neutral","sentiment_score":0.02593770157545805},{"text":"So you should see yeah.","start":639.345,"end":642.885,"sentiment":"neutral","sentiment_score":0.03098495341837406},{"text":"Nineteen's got the returns.","start":643.02496,"end":644.565,"sentiment":"neutral","sentiment_score":0.1252976395189762},{"text":"So one, three, five, and ten years.","start":648.14496,"end":650.385,"sentiment":"neutral","sentiment_score":0.10044209233352117},{"text":"What I'm basically trying to do with this one is get it all back up to double digits rather than it just being, you know, up and down all over the shop.","start":650.385,"end":658.89,"sentiment":"neutral","sentiment_score":0.17723798076622188}],"sentiment":"neutral","sentiment_score":0.10859221129545144,"num_words":70,"start":628.36,"end":658.89},{"sentences":[{"text":"There's a few options there that have just been kind of up one month down the next, and it's just been a bit more consistent.","start":659.43,"end":665.53,"sentiment":"neutral","sentiment_score":0.2426005432009697},{"text":"So the main point of all of this is to get consistency going again.","start":666.005,"end":670.02496,"sentiment":"neutral","sentiment_score":0.286548239844186},{"text":"Yeah.","start":678.59,"end":678.75,"sentiment":"neutral","sentiment_score":-0.018355967476963997},{"text":"Yeah.","start":678.75,"end":678.91003,"sentiment":"neutral","sentiment_score":-0.02338354289531708},{"text":"I spoke to you no.","start":678.91003,"end":680.75,"sentiment":"neutral","sentiment_score":-0.04818028062582016}],"sentiment":"neutral","sentiment_score":0.212914087485684,"num_words":46,"start":659.43,"end":680.75},{"sentences":[{"text":"I spoke to you last time.","start":680.75,"end":682.13,"sentiment":"neutral","sentiment_score":-0.0564145011206468},{"text":"Right.","start":751.845,"end":752.345,"sentiment":"neutral","sentiment_score":-0.00667426735162735},{"text":"Yeah.","start":759.3,"end":759.54,"sentiment":"neutral","sentiment_score":-0.025578361004590988},{"text":"Yeah.","start":759.54,"end":759.77997,"sentiment":"neutral","sentiment_score":-0.030158232897520065},{"text":"Yeah.","start":759.77997,"end":760.27997,"sentiment":"neutral","sentiment_score":-0.06687591969966888}],"sentiment":"neutral","sentiment_score":-0.046777378767728806,"num_words":10,"start":680.75,"end":760.27997},{"sentences":[{"text":"No.","start":801.03503,"end":801.35504,"sentiment":"neutral","sentiment_score":-0.15498748421669006},{"text":"That's getting removed, mate.","start":801.35504,"end":802.635,"sentiment":"neutral","sentiment_score":-0.1808529943227768},{"text":"I do apologize.","start":802.635,"end":803.53503,"sentiment":"neutral","sentiment_score":-0.09020332743724187},{"text":"I remember that conversation because you and I were talking about battery tech and lithium as well, and I think you wanted to get out of that one.","start":804.23505,"end":811.76996,"sentiment":"neutral","sentiment_score":-0.03320807256802384},{"text":"Yeah.","start":820.70996,"end":821.20996,"sentiment":"neutral","sentiment_score":0.11499033868312836}],"sentiment":"neutral","sentiment_score":-0.05307689559570438,"num_words":37,"start":801.03503,"end":821.20996},{"sentences":[{"text":"I was gonna say it went up, like, 30%, and now it's up 60.","start":821.43,"end":824.62994,"sentiment":"neutral","sentiment_score":0.14318761069859778},{"text":"And I was like, that's it's I'm actually looking to exit that one now that we've got something out of it.","start":824.62994,"end":829.585,"sentiment":"neutral","sentiment_score":-0.0728276140732868},{"text":"Yeah.","start":887.625,"end":888.02496,"sentiment":"neutral","sentiment_score":-0.03053012862801552},{"text":"Yeah.","start":888.02496,"end":888.26495,"sentiment":"neutral","sentiment_score":-0.007782732136547565},{"text":"Yeah.","start":888.26495,"end":888.76495,"sentiment":"neutral","sentiment_score":0.010214128531515598}],"sentiment":"neutral","sentiment_score":0.011767050579165746,"num_words":38,"start":821.43,"end":888.76495},{"sentences":[{"text":"Mate, I've got the I've actually got the reports open in front of me, not for the four years, but just the usual twelve month snapshot.","start":889.04004,"end":895.38,"sentiment":"neutral","sentiment_score":0.0014594224854730642},{"text":"And I was going through when I built the portfolio comparing where we were last conversation to now.","start":895.76,"end":901.7,"sentiment":"neutral","sentiment_score":-0.04922077716845605},{"text":"So what I'll do is I'll go through this with you, and I'll send you these ones as well just so you've got them there.","start":904.02496,"end":909.245,"sentiment":"neutral","sentiment_score":0.07251957900822163},{"text":"Cool.","start":911.785,"end":912.105,"sentiment":"neutral","sentiment_score":0.1817513108253479},{"text":"No.","start":912.105,"end":912.345,"sentiment":"neutral","sentiment_score":0.1514567881822586}],"sentiment":"neutral","sentiment_score":0.018284064363425886,"num_words":71,"start":889.04004,"end":912.345},{"sentences":[{"text":"Oh, that's fantastic.","start":912.345,"end":913.305,"sentiment":"positive","sentiment_score":0.45069220662117004},{"text":"Thank you for letting me know that.","start":913.305,"end":914.50494,"sentiment":"positive","sentiment_score":0.5142353815691811},{"text":"I do apologize from the previous switch.","start":914.50494,"end":918.09,"sentiment":"neutral","sentiment_score":-0.10035093341554914},{"text":"So I'll get that.","start":918.55,"end":919.83,"sentiment":"neutral","sentiment_score":-0.016206524102017283},{"text":"What I'll do is after this conversation, I'm gonna go back through the file and check whether when we switch systems, we would have just put, like, a flag on it by accident rather than the switch that we were talking about.","start":919.83,"end":931.435,"sentiment":"neutral","sentiment_score":0.028581538636769568}],"sentiment":"neutral","sentiment_score":0.08547406798849504,"num_words":63,"start":912.345,"end":931.435},{"sentences":[{"text":"And I'll get back to you on that one if that's okay, Troy.","start":931.655,"end":934.955,"sentiment":"neutral","sentiment_score":0.10523849152601682},{"text":"The good bottom to top for me is probably the easiest one.","start":947.67,"end":950.38995,"sentiment":"neutral","sentiment_score":0.2777479663491249},{"text":"Yep.","start":950.38995,"end":950.70996,"sentiment":"neutral","sentiment_score":0.06090826541185379},{"text":"They seem to be investment table.","start":950.70996,"end":952.73,"sentiment":"neutral","sentiment_score":-0.16069415087501207},{"text":"Yep.","start":958.825,"end":959.325,"sentiment":"neutral","sentiment_score":0.04603872448205948}],"sentiment":"neutral","sentiment_score":0.11648054759610783,"num_words":33,"start":931.655,"end":959.325},{"sentences":[{"text":"So so they're in green.","start":965.86505,"end":971.72003,"sentiment":"neutral","sentiment_score":0.019393692165613173},{"text":"The ones in red are either being sold to zero on the right hand column or they're just being rebalanced.","start":972.10004,"end":977.96,"sentiment":"neutral","sentiment_score":0.030491061881184577},{"text":"So gold's being mixed in.","start":980.82,"end":982.66003,"sentiment":"neutral","sentiment_score":0.10516374111175537},{"text":"That's getting added in.","start":982.66003,"end":984.12,"sentiment":"neutral","sentiment_score":0.15812942385673523},{"text":"The battery tech and lithium, we've gotten what we want out of that one because 30 to 60%, that's plenty.","start":985.235,"end":991.655,"sentiment":"neutral","sentiment_score":0.31468354985117913}],"sentiment":"neutral","sentiment_score":0.1510888351196492,"num_words":54,"start":965.86505,"end":991.655},{"sentences":[{"text":"So I'm just gonna divest out of that one.","start":991.875,"end":994.135,"sentiment":"neutral","sentiment_score":0.05475868574447102},{"text":"Now when we close out the Australian one, that's through the point out here.","start":994.59503,"end":998.295,"sentiment":"neutral","sentiment_score":0.05939771155161517},{"text":"Beta shares Raffy three hundred and Aufiniti Australian Pan.","start":998.76996,"end":1003.67,"sentiment":"neutral","sentiment_score":0.056625929971536},{"text":"Can you see those two towards the bottom third?","start":1003.73,"end":1005.99,"sentiment":"neutral","sentiment_score":0.04498030659225252},{"text":"Yep.","start":1011.255,"end":1011.755,"sentiment":"neutral","sentiment_score":0.03358543664216995}],"sentiment":"neutral","sentiment_score":0.05410565950331234,"num_words":42,"start":991.875,"end":1011.755},{"sentences":[{"text":"Just above it, it says Raffy three hundred.","start":1012.055,"end":1015.03503,"sentiment":"neutral","sentiment_score":0.025754453847184777},{"text":"BetaShares.","start":1015.895,"end":1016.395,"sentiment":"neutral","sentiment_score":0.04120169207453728},{"text":"Yep.","start":1018.935,"end":1019.335,"sentiment":"neutral","sentiment_score":0.021581392735242844},{"text":"So yes.","start":1019.335,"end":1023.98,"sentiment":"neutral","sentiment_score":0.009330078028142452},{"text":"So those are the two those are the two Australian shares ones.","start":1023.98,"end":1027.58,"sentiment":"neutral","sentiment_score":0.023074387999561925}],"sentiment":"neutral","sentiment_score":0.023515480318261932,"num_words":24,"start":1012.055,"end":1027.58},{"sentences":[{"text":"The one above it is more index fund attracted 200.","start":1027.58,"end":1031.1799,"sentiment":"neutral","sentiment_score":0.06462917551398277},{"text":"Alfiniti is the active replacement of Benelon, and we're splitting it between the two.","start":1031.1799,"end":1036.0,"sentiment":"neutral","sentiment_score":0.07965462149253913},{"text":"So so pretty much Vanguard and beta shares have the lowest fees to track the index.","start":1039.345,"end":1048.725,"sentiment":"neutral","sentiment_score":0.15748262801207602},{"text":"So it's either one kind of thing.","start":1049.16,"end":1051.42,"sentiment":"neutral","sentiment_score":0.16992095112800598},{"text":"Alfiniti is the one that consistently outperformed the index over one, three, five, and ten years while still being low fees in Benelon.","start":1051.4801,"end":1058.38,"sentiment":"positive","sentiment_score":0.3594459204570107}],"sentiment":"neutral","sentiment_score":0.196255447609084,"num_words":70,"start":1027.58,"end":1058.38},{"sentences":[{"text":"So it's what Benelon should have been last year.","start":1058.52,"end":1060.935,"sentiment":"neutral","sentiment_score":-0.005689718579459522},{"text":"K.","start":1064.2151,"end":1064.4551,"sentiment":"neutral","sentiment_score":-0.0010370989330112934},{"text":"So those replaced there.","start":1064.4551,"end":1065.655,"sentiment":"neutral","sentiment_score":-0.00907070655375719},{"text":"The only one that's a bit of a a a sector play or a country play is the India, which is more just developing nations type stuff.","start":1065.655,"end":1073.755,"sentiment":"neutral","sentiment_score":-0.013650253173653726},{"text":"Five of these days, health care is just getting rebalanced.","start":1075.0901,"end":1078.2301,"sentiment":"neutral","sentiment_score":-0.0443740701302886}],"sentiment":"neutral","sentiment_score":-0.01766323390891593,"num_words":51,"start":1058.52,"end":1078.2301},{"sentences":[{"text":"Europe and Asia are going because we've kind of got what we wanted out of those.","start":1079.0901,"end":1082.37,"sentiment":"neutral","sentiment_score":0.11245718109421432},{"text":"They've jumped up there 10 to 20%, so happy to take the winnings there.","start":1082.37,"end":1086.79,"sentiment":"positive","sentiment_score":0.5568042110119548},{"text":"And agriculture shares just dragged a little bit.","start":1090.3849,"end":1092.965,"sentiment":"neutral","sentiment_score":0.03250440722331405},{"text":"Battery test type the winnings.","start":1093.0249,"end":1094.565,"sentiment":"neutral","sentiment_score":0.06617162842303514},{"text":"Yeah.","start":1112.475,"end":1112.975,"sentiment":"neutral","sentiment_score":0.03566368669271469}],"sentiment":"neutral","sentiment_score":0.23229843041520903,"num_words":44,"start":1079.0901,"end":1112.975},{"sentences":[{"text":"So that's just a small buy to go from that 5.9 6% back up to the seven that we want your your model portfolio.","start":1113.115,"end":1120.415,"sentiment":"neutral","sentiment_score":0.037617913680151105},{"text":"So it's just reweighting that one.","start":1121.035,"end":1122.895,"sentiment":"neutral","sentiment_score":0.00512794335372746},{"text":"Yeah.","start":1123.355,"end":1123.675,"sentiment":"neutral","sentiment_score":-0.013317681849002838},{"text":"So anything that goes to zero is gone.","start":1123.675,"end":1125.775,"sentiment":"neutral","sentiment_score":-0.07165152719244361},{"text":"And then any of that at the bottom six that go from zero to a percentage, those are the view.","start":1129.0399,"end":1134.26,"sentiment":"neutral","sentiment_score":0.0026603950187563895}],"sentiment":"neutral","sentiment_score":0.006784332024280803,"num_words":59,"start":1113.115,"end":1134.26},{"sentences":[{"text":"Yeah.","start":1160.14,"end":1160.64,"sentiment":"neutral","sentiment_score":0.2254725396633148},{"text":"Yep.","start":1176.575,"end":1177.075,"sentiment":"neutral","sentiment_score":0.1009184718132019},{"text":"Yeah.","start":1182.59,"end":1183.07,"sentiment":"neutral","sentiment_score":0.14145368337631226},{"text":"That one's more of a it's like a long term trend for demographics and economics.","start":1183.07,"end":1187.89,"sentiment":"neutral","sentiment_score":0.16891936312119166},{"text":"So it's probably like a three to seven year thing, but, like, you'll get the benefit out of it before it's done.","start":1188.27,"end":1194.995,"sentiment":"neutral","sentiment_score":0.1678713234988126}],"sentiment":"neutral","sentiment_score":0.16737010646611453,"num_words":40,"start":1160.14,"end":1194.995},{"sentences":[{"text":"That one's a bit of an interesting one.","start":1232.86,"end":1234.38,"sentiment":"neutral","sentiment_score":-0.009788024239242077},{"text":"So it kind of mixes a bit between active and passive kind of thing.","start":1234.38,"end":1238.88,"sentiment":"neutral","sentiment_score":0.019462790074093},{"text":"It's global shares, but they've got a bit more room to wriggle outside of the main indexes.","start":1239.66,"end":1245.84,"sentiment":"neutral","sentiment_score":0.023379234597086906},{"text":"So they kind of bounce quite far.","start":1246.405,"end":1249.365,"sentiment":"neutral","sentiment_score":0.07839925374303545},{"text":"They they can cross over.","start":1249.365,"end":1250.565,"sentiment":"neutral","sentiment_score":0.09372100383043289}],"sentiment":"neutral","sentiment_score":0.03154944412994618,"num_words":51,"start":1232.86,"end":1250.565},{"sentences":[{"text":"Most of them have to stay within the lane.","start":1250.565,"end":1252.245,"sentiment":"neutral","sentiment_score":0.03682733865247832},{"text":"This one crossovers quite a bit.","start":1252.245,"end":1254.105,"sentiment":"neutral","sentiment_score":0.053663269306222595},{"text":"So it's an ETF, but if they spread it for a couple of thousand different shares that they can sort of switch between over time.","start":1260.8999,"end":1268.5,"sentiment":"neutral","sentiment_score":0.05865562409162521},{"text":"So it's it's a weird, like, ETF that's actively managed in a sense, but it's an index fund.","start":1268.5,"end":1275.535,"sentiment":"neutral","sentiment_score":0.051343377058704696},{"text":"Yeah.","start":1281.035,"end":1281.535,"sentiment":"neutral","sentiment_score":0.08342674374580383}],"sentiment":"neutral","sentiment_score":0.05300718299665694,"num_words":59,"start":1250.565,"end":1281.535},{"sentences":[{"text":"Yeah.","start":1282.715,"end":1282.955,"sentiment":"neutral","sentiment_score":0.16427983343601227},{"text":"Pretty much.","start":1282.955,"end":1283.6951,"sentiment":"neutral","sentiment_score":0.2476469725370407},{"text":"The '20 '6 and the '20 '5, it's just keep it back in the model.","start":1311.545,"end":1315.39,"sentiment":"neutral","sentiment_score":0.06561963787923257},{"text":"It'll still be bought into with all your contributions and everything.","start":1315.39,"end":1318.4501,"sentiment":"neutral","sentiment_score":0.14252472059293228},{"text":"That's just the the main target range for that one.","start":1318.67,"end":1322.4501,"sentiment":"neutral","sentiment_score":0.05937538966536522}],"sentiment":"neutral","sentiment_score":0.09757420948396127,"num_words":39,"start":1282.715,"end":1322.4501},{"sentences":[{"text":"That's right, mate.","start":1348.8,"end":1349.44,"sentiment":"neutral","sentiment_score":0.2338505188624064},{"text":"You can when you get a sec, don't mind if you jump on the computer at home and and have a read through again.","start":1349.44,"end":1354.545,"sentiment":"neutral","sentiment_score":0.08808147069066763},{"text":"Just wanna make sure that the the ideas make sense, you're comfortable with them.","start":1355.005,"end":1358.9451,"sentiment":"neutral","sentiment_score":0.22502768252577102},{"text":"Yep.","start":1372.0901,"end":1372.5901,"sentiment":"neutral","sentiment_score":-0.1659729778766632},{"text":"Quite far down.","start":1384.0549,"end":1384.7749,"sentiment":"neutral","sentiment_score":-0.3247225085894267}],"sentiment":"neutral","sentiment_score":0.10723897566397984,"num_words":45,"start":1348.8,"end":1384.7749},{"sentences":[{"text":"We're in the site plan.","start":1384.7749,"end":1385.995,"sentiment":"neutral","sentiment_score":-0.12184435278177261},{"text":"After fees.","start":1407.1749,"end":1408.1549,"sentiment":"neutral","sentiment_score":0.008589147590100765},{"text":"So this is factored in insurance premiums, advice, admin investment, and even CGT from switching investments.","start":1408.215,"end":1415.2749,"sentiment":"neutral","sentiment_score":0.07396648242138326},{"text":"One of the good things at least is the Venlo is gonna offset all the other switches as well.","start":1415.815,"end":1421.115,"sentiment":"positive","sentiment_score":0.5921263820246646},{"text":"So that'll save about $4 worth of CGT tax under the hood as well.","start":1421.13,"end":1425.95,"sentiment":"positive","sentiment_score":0.5519516531910215}],"sentiment":"positive","sentiment_score":0.3494490116635071,"num_words":56,"start":1384.7749,"end":1425.95},{"sentences":[{"text":"So with the the drop from the Benelon, any of the drops for that one, we can use that to offset the gains for any other investment that we're switching, and then it saves on the CGT.","start":1430.73,"end":1442.555,"sentiment":"neutral","sentiment_score":0.007747296948690672},{"text":"Yeah.","start":1463.975,"end":1464.215,"sentiment":"neutral","sentiment_score":-0.0025136228650808334},{"text":"That's alright.","start":1464.215,"end":1464.875,"sentiment":"neutral","sentiment_score":0.009580404497683048},{"text":"For now, basically, we just wanna make sure that the the basic ideas are comfortable in terms of stay high growth, remodel the portfolio a little bit, get rid of the Benelon, take some of the winnings, and add a few future plays in there.","start":1465.255,"end":1479.68,"sentiment":"neutral","sentiment_score":0.05837472535980245},{"text":"Are you sort of comfortable with that idea?","start":1479.68,"end":1481.62,"sentiment":"neutral","sentiment_score":0.02015445614233613}],"sentiment":"neutral","sentiment_score":0.033240811436146656,"num_words":93,"start":1430.73,"end":1481.62},{"sentences":[{"text":"Yep.","start":1504.5499,"end":1505.0499,"sentiment":"neutral","sentiment_score":0.00966231059283018},{"text":"Yeah.","start":1512.835,"end":1513.1549,"sentiment":"neutral","sentiment_score":-0.07566117495298386},{"text":"No.","start":1513.1549,"end":1513.475,"sentiment":"neutral","sentiment_score":-0.07922883331775665},{"text":"That's fine.","start":1513.475,"end":1514.2949,"sentiment":"neutral","sentiment_score":-0.0035394742153584957},{"text":"When it comes to all the other attachments, mate, the bottom half is pretty much all just product disclosure statements that you can kind of skip through rather than scrolling through all 2,000 pages.","start":1515.395,"end":1526.0549,"sentiment":"neutral","sentiment_score":0.013521101325750351}],"sentiment":"neutral","sentiment_score":0.007882328178638067,"num_words":39,"start":1504.5499,"end":1526.0549},{"sentences":[{"text":"You've got certificate of currency for Clearview in there and service agreement at the bottom if you're still comfortable for us to look after things.","start":1526.85,"end":1535.35,"sentiment":"neutral","sentiment_score":0.1582658052444458},{"text":"Some additional research in the appendix.","start":1536.45,"end":1538.3099,"sentiment":"neutral","sentiment_score":0.11179983740051587},{"text":"There's also links in the appendix to all the different investment options.","start":1538.505,"end":1541.705,"sentiment":"neutral","sentiment_score":0.11140930466353893},{"text":"So if you wanna have a little look around at them, all the links are in there.","start":1541.705,"end":1546.045,"sentiment":"neutral","sentiment_score":0.08819598047172322},{"text":"So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix.","start":1550.76,"end":1558.84,"sentiment":"neutral","sentiment_score":0.023165049091462168}],"sentiment":"neutral","sentiment_score":0.08990993408056405,"num_words":91,"start":1526.85,"end":1558.84},{"sentences":[{"text":"It's got like a a forest mountain picture instead of the old gold post.","start":1558.84,"end":1563.9,"sentiment":"neutral","sentiment_score":-0.010823327914944716},{"text":"Yeah.","start":1581.53,"end":1581.93,"sentiment":"neutral","sentiment_score":0.06138104200363159},{"text":"And then it'll start letting you click through the other documents that are underneath it.","start":1581.93,"end":1585.55,"sentiment":"neutral","sentiment_score":0.04722823301951091},{"text":"And, like, page five of the appendix has all the links to all the investment options.","start":1586.41,"end":1591.4701,"sentiment":"neutral","sentiment_score":0.07010662846732885},{"text":"Basically, just wanted to pencil in.","start":1613.89,"end":1616.37,"sentiment":"neutral","sentiment_score":0.016743700330456097}],"sentiment":"neutral","sentiment_score":0.035393196229751296,"num_words":52,"start":1558.84,"end":1616.37},{"sentences":[{"text":"So that's the portfolio update.","start":1616.37,"end":1618.0701,"sentiment":"neutral","sentiment_score":0.02370740845799446},{"text":"There doesn't seem to have been much changes outside of the renos.","start":1619.245,"end":1622.785,"sentiment":"neutral","sentiment_score":-0.013958668103441596},{"text":"Do you want me to pencil in for, say, three months, six months to talk about the insurances?","start":1623.405,"end":1628.145,"sentiment":"neutral","sentiment_score":-0.0015768955539291103},{"text":"Do you want me to come back before Christmas?","start":1628.205,"end":1630.125,"sentiment":"neutral","sentiment_score":-0.012623271284004053},{"text":"What would be the preference there to jump onto that?","start":1630.125,"end":1632.865,"sentiment":"neutral","sentiment_score":-0.00010137232020497322}],"sentiment":"neutral","sentiment_score":-0.0035550788829655008,"num_words":54,"start":1616.37,"end":1632.865},{"sentences":[{"text":"Yeah.","start":1655.555,"end":1655.875,"sentiment":"neutral","sentiment_score":0.016189442947506905},{"text":"Yeah.","start":1655.875,"end":1656.115,"sentiment":"neutral","sentiment_score":0.021945606917142868},{"text":"So I've got the report generated in front of me here.","start":1656.115,"end":1658.515,"sentiment":"neutral","sentiment_score":0.04246707379140637},{"text":"I'm just gonna pack it up and send it through to you.","start":1658.515,"end":1660.775,"sentiment":"neutral","sentiment_score":0.03818019479513168},{"text":"Come through in a separate email just directly from me.","start":1660.995,"end":1663.5,"sentiment":"neutral","sentiment_score":-0.023905883729457855}],"sentiment":"neutral","sentiment_score":0.020696467480489186,"num_words":35,"start":1655.555,"end":1663.5},{"sentences":[{"text":"So, basically, as soon as that's done with the next conversation with the business, which is online directly, The statements of advice, they do have a expiry of about sixty days.","start":1683.515,"end":1697.65,"sentiment":"neutral","sentiment_score":-0.027471872917827097},{"text":"So if for some reason we don't hear from you for the next two months, it will just be voided.","start":1697.8701,"end":1702.29,"sentiment":"neutral","sentiment_score":-0.14900993201881646},{"text":"Yeah.","start":1721.5901,"end":1722.0901,"sentiment":"neutral","sentiment_score":0.215742826461792},{"text":"No worries at all, Troy.","start":1757.5599,"end":1758.76,"sentiment":"neutral","sentiment_score":0.18006961345672606},{"text":"If you mate, when I send through that performance report, if you're going through this advice document and you've got any questions for me, just shoot me back a direct email, and I can sort of go through that with you as well.","start":1758.76,"end":1769.125,"sentiment":"neutral","sentiment_score":0.11576680518513502}],"sentiment":"neutral","sentiment_score":0.02262236815877259,"num_words":100,"start":1683.515,"end":1769.125},{"sentences":[{"text":"And what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time.","start":1772.3049,"end":1781.9401,"sentiment":"neutral","sentiment_score":0.046624712449939626},{"text":"I'll I'll have a talk to them, and I'll I'll escalate it up the chain if that's alright.","start":1783.2001,"end":1786.5,"sentiment":"neutral","sentiment_score":0.05496757249865267},{"text":"Cool.","start":1790.6951,"end":1790.855,"sentiment":"neutral","sentiment_score":0.24095529317855835},{"text":"Alright.","start":1790.855,"end":1791.175,"sentiment":"neutral","sentiment_score":0.17545080184936523},{"text":"I'll get that email off to you tonight or tomorrow morning.","start":1791.175,"end":1794.075,"sentiment":"neutral","sentiment_score":0.17106168378483166}],"sentiment":"neutral","sentiment_score":0.0733223187642685,"num_words":69,"start":1772.3049,"end":1794.075},{"sentences":[{"text":"And do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact?","start":1794.215,"end":1801.435,"sentiment":"neutral","sentiment_score":0.07692516459660097},{"text":"Awesome, Troy.","start":1823.875,"end":1824.515,"sentiment":"positive","sentiment_score":0.6320497691631317},{"text":"Look.","start":1824.515,"end":1824.675,"sentiment":"positive","sentiment_score":0.6061248183250427},{"text":"I appreciate you taking the time tonight.","start":1824.675,"end":1826.535,"sentiment":"positive","sentiment_score":0.8022637111800057},{"text":"Take your time with us.","start":1826.915,"end":1827.875,"sentiment":"positive","sentiment_score":0.5510893762111664}],"sentiment":"neutral","sentiment_score":0.32253704965114594,"num_words":37,"start":1794.215,"end":1827.875},{"sentences":[{"text":"I'll email you as soon as I can, and talk to you soon.","start":1827.875,"end":1831.3351,"sentiment":"neutral","sentiment_score":0.2858958232861299},{"text":"Awesome.","start":1834.9729,"end":1835.453,"sentiment":"positive","sentiment_score":0.7968878746032715},{"text":"See you later, Troy.","start":1835.453,"end":1836.2529,"sentiment":"positive","sentiment_score":0.6655986309051514},{"text":"Thank you.","start":1836.2529,"end":1836.9929,"sentiment":"positive","sentiment_score":0.6363034248352051}],"sentiment":"positive","sentiment_score":0.42242674753069875,"num_words":20,"start":1827.875,"end":1836.9929}]}}]},{"alternatives":[{"transcript":"If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Oops. Yep. Yep. You on you on speaker too, are you? In the office? Because, yeah, a bit bit echoey. Oh, okay. Okay. Yep. Yep. Yep. I'll yep. Trying to answer you. 05/30/1985. And 211 Sinks Road, Waver Heights. Yep. Yep. So it's come through. Yep. Alright. Just wait for it to load. Not too bad, man. Nice and busy, which is which is good. I suppose it works. And then the kids are getting older like usual, like everyone else does. So, yes, not too bad so far, mate. Can't complain. So yeah. That's that's open now, mate. If you want to look through it. Yep. Yep. It's for me. Mhmm. I don't know what's yeah. I'm sorry. Yep. Yeah. I've just got on my phone, so I'm just gonna zoom up and have a look at it. So let me see if it's still yeah. I can see the pages. Yep. And that's that's, you know, about mortgage and payments. That's income. Yep. Yep. That's, you know, five. Yep. Where do we go next? Yep. I am is that yes. Is that payment itself or you mean as a the business? Was that the payment itself for the 120 or is that the business? Alright. Yes. I'll I'll put it to $1.50 now because obviously, everything's going up. So so yes. Yep. Yeah. So yeah. So the yeah. So the car I still got one car. The other other car, I sold that and bought one to the business. So but that's is that still classes? You still put that in this car too, or is that just for personal? Yeah. Yeah. Yeah. Yeah. That's it. No. Yeah. We thought we had to take some more money because we're gonna do might look at some renovations and appeals. So the the the the value of the property I mean, the the line at the moment is 6 685 at the moment. Yep. Yep. Yeah. I know. We're still in the process of trying to contact people to work out what pricing is gonna be. It depends if we go ahead or or just sell and buy. So it's still a process. It's just obviously builders are so busy. It's hard to get anyone who wants to do any type of work when they don't get the job. So, yeah, it's a bit hard. Oh, yeah. For sure. For sure. And then just some of them just don't get back to you. So it's just a bit hard when you're trying to yeah. Anyhow, it is worth just keep on going, trying to do some people and talk to other guys. So yep. Sorry. Yeah. Oh, yeah. I know. Yeah. Oh, they never the government don't understand. They're never gonna build this house they wanna build and if they go overseas, but I've been trying some builders and seems like there's some Indians have been coming over without proper licenses of budgets and then building houses and find out it's been defected completely. So I've had to knock it down, start a scratch. So it's just caused this is down it's down Victoria, more of a big Victoria, but and yeah. They the building companies down there are they're all going buskers. They can't stay. Often, they build these all these houses, all these cheap money, but then get their payment from the clients and then just leave and don't don't finish the work. So it's just stuff in the industry. Pretty sad for those guys. Yeah. I know. So What page, sir? I'm saying I went past. 19 hound. Should put this on the phone. Alright. 910. I 9. Yep. Hold on. You can't reach profiles. Okay. You wanna get through that? Yeah. Yeah. Yeah. I'll probably have to increase that later, but, obviously, it's already done now unless you increase it. But I remember paying that a while ago. I'm just like, oh, I probably should've updated. Yeah. Yeah. Yeah. Yeah. Obviously, my first two, it has 1.5, but, obviously, inflation as it goes, it steps up. Yeah. So that's Yep. Yeah. That's fine. It's time. It's time. It's time. Yeah. Yep. Yep. Yep. Yep. Sorry. Before Sorry. Yeah. Sorry. I'm sorry. Yep. My page. That's right. 18, nineteen, sixteen, 17, 18. So start at nineteen. Start at nineteen. Yep. Yep. Yeah. Yeah. So I think I'm not sure I was talking to you last time. Have you been how long have you been with me as my adviser the whole time, or has it changed? Yeah. Do you remember me me and you talking about Benelux? They're re they they're they returned the last years. I wasn't really happy with it. You were gonna go go back and have a look at all and and make some adjustments and never never go back to me. So that's my fault for not getting on to you as well earlier, but until this come up. But I was doing a bit of a long overall. I wasn't happy with it. And, obviously, again, looking at the the there was no annual statement in my Hub '24 to look at again. But when I went through to to get the all the stocks in that, in the last four years, it was down 14% out of out of out of all of them, obviously, IVVF was fourteen fourteen plus percentage over that. So that that was helping. But obviously, with the Australian sales being 28% or whatever it was, that was a fair bit of backwards in those four years when it could have been high, obviously. So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long. Oh, I I do understand that stuff goes up and down, but as a main core call core core stock as my Australian shares, that's probably more likely had to be big pivot points where if it's not performing after at least two, three years, I would have thought we could change. So there's a bit a fair bit of money lost in that over that time of period. So so compared to just your satellites, a lot of those was, yeah, not great returns, but a satellite for you. And it's, yes, except the IVV, S and P 500 shares. Obviously, they always work out pretty well. But besides that, the Benelux has been a major share of my portfolio. That was a pretty bad return for those four years. So let's see. Is that still there or have you got a Benelog? Yeah. Yeah. Because I said I I yeah. But then you said, oh, no. Actually, if you look into it, it's been a good performance. And then I went I I looked at my oh, it's actually going alright for a while, better previously. So but yeah. Yeah. Yeah. Yeah. No. Yeah. So yeah. No. I just like well, it looks and I couldn't find manual statements for this year. It hasn't come out yet on iHub unless you can see it, but I looked at the other day and couldn't find it. I just found the one previously. So I was just trying to go through and see the percentages overall. So would you have the return for per return to this portfolio to last four years, each year. So, obviously, I know it goes up and down, but I I don't know where that section is after like, when I first went with you guys, you said after fees, like, obviously, you can't can't go into to guarantee the returns, but my first going to which to is after fees, you're you guys were most on average over over 11%. And then I thought, okay. In each annual statement, it should give me a rough estimates after fees how much return I got for the year. I can never find that. Yeah. Oh, I can't help you. Yeah. So quickly, I'm just I'm just in page 15. I'm just trying to understand what it means here. So investments you got the investments here. I gotcha. So you got so are you on PIPING as well? Okay. So go away yeah. So yeah. So so Share Court, so let's see. Obviously, your bonds. So that's are these all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the agrees or oh, Yep. Yep. Yep. Yep. Yep. So you oh, first is Tri and Shaz. Yeah. And then what's the other one, sir? Oh, I have beta shades back to $2,200. Yep. Is that is that the is that beta shades thing of values? 200 or van. That's it. Yep. Yep. Okay. So in terms of that fairly estranged shares, why have why have you looked at those guys? Yep. Yep. Okay. Yep. Yep. Yep. Yep. Okay. Yep. Yep. Yep. Yeah. Yeah. Yeah. Yep. Yep. So the ones in so the ones in I where it says buy, sell, and in Grain, they're the new ones. Oh, no. It's it's all the security. Well, that's hack. We've already got hack. So what's that Grain one, mate? So if you got the beta share service security, obviously, we already we have that. That's in Grain. So you bought more of it, you say? Oh, I got it. Oh, okay. Yep. Yep. Yep. Yep. Yep. Yep. And then where it says oh, okay. Yep. Yep. Yep. Yep. Yep. Agriculture. Yep. Oh, okay. 0%. Yep. And then what's it? Then it says then it says Collier. Yeah. I've read stuff and listened to for a while, there's some things there. India has always been earmarked as another big growth going forward with the the number of population increase so much and all that type of crap. So that's probably a good a good thing. Obviously, you know more than me, obviously. I'm just hearing things and I'm like, oh, yeah. That's the same as right. They're always. And now that I'm on the radio the other day with Australia trying to increase the trade with India at the moment too. So Albanese has gone overseas, as you probably know, to try and work out more trades. So it's can only benefit benefit us as well. Yeah. Yeah. Yeah. Oh, yeah. Yeah. Yeah. Yeah. Yeah. That's right. And getting the reverse index and blah blah blah. Yep. So it's good for compound bonds. I guess yeah. So you got rid of the Vanguard diversity index bonds for those. And they've got I should call it confidence and bonds at the yep. What else there? It shows up there. JPMorgan Global Research and Science Index. What's that one? Sorry. The JPMorgan Global Research Enhanced Index Equity. What's that one? Sorry. Yep. Yep. Yep. So is that a name is that a a managed fund or is that a a ETF? Yep. Yep. Yeah. So it's like a DHHF for beta shares. That's all the thing or smaller than that. Yep. Yep. Yep. Yep. Global index. Yep. Yeah. Okay. Oh, yeah. It would be. Yeah. Global research enhanced. Yep. Alright. Cool. Cool. Yeah. Sustain that equities on there. Global Healthcare. Used to rebalance for that. Simplify 500. Yeah. That's fine. So the that's the b 500. See, you've sold some of that. Was that swap potential that previously? '28. What did we what you said? Oh, okay. Yep. Yep. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Okay. Yep. Yeah. Okay. Blah blah blah. $15.10 $15.07. Yep. Alright. Cool. And then there's dash. Yep. I'm going down further. Yeah. I wish I had my phone. I mean, my computer open is a bit of pain in the ass, but it's not your fault. It's my fault to use my phone. Yeah. I would do it like yeah. Yeah. I see that's the my email is playing up for some reason. It's not reloading the new messages. So I'd have to try and work out that before I can jump on the computer, which was a pain, but I can work for that later. So it's just taking me a long freaking page. So twenty four days if I went fast. Oh, yeah. No. Yeah. No. I was yeah. I don't know what appreciate it. So yeah. Alright. So going back to page eight nineteen. So that's saying if we kept the current portfolio, project will be that returns. So these returns after fees or is this returns before fees in that? After fees. Yep. Sorry. Yeah. That works well. I didn't quite catch that. So what do you mean what do you mean the balance? Sorry. Yep. Yep. Yep. Oh, yeah. Sorry. Yep. Yep. Yeah. Yeah. Yeah. Yep. Yep. That's fine. Yep. Yeah. That's right. Yeah. Sorry about that. That's cool. Yep. Cool. That's what I asked today. So this can't projected. And then, Yeah. It might be get through from my my computer, mate. It's a bit hard to try and flick swing through it all. So but is there any I can try and do it. Yep. Here you go. Yep. Yep. Yeah. Yeah. Yeah. As it goes, the main thing I was gonna talk to you start today was about Ben and Log, about why it was still there and what you have what your thoughts were of it. But, obviously, you've changed that, so that's kind of very off my mind now. And then, yeah, rebalancing stuff, changing a few things. We've we've got a head of head with that fine as well. But, yeah, I see if I can just get through on my computer when I can see it properly. It's just hard to to read it properly when it you try and touch it and just goes to different page. So it's not working the best. So Okay. Yep. Yep. Yep. Yep. Yep. Okay. Which parts? I'm sorry. Is it right at the end of it or? Yeah. No. It's not letting me do it for some reason. That's right. My my work on my on my computer better than my phone maybe. So but, yeah, I'll if it says if I if I go all the way down past statement advice, it should it should I should be able to get another section in your spine. Is that correct? Oh, okay. Yeah. Yeah. Yep. Okay. Cool. Cool. Yeah. Right. Like I said, it's not letting me do that. It's just letting me go down to that page and not go any any further. So yeah. That's fine. Cool. Cool. Yeah. So there's a bit just to read through in that. What what other things do you wanna talk about today? Obviously, give give me those. Yep. Yep. Yeah. What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward. But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details? Oh, okay. Yeah. Sorry. Sorry. I thought you'd. Yeah. That's fine. So I thought I'd say you you send us for that. So if it's still coming, fine. That's fine. So, yeah, so obviously, I'll go go through all that. And then when does it when do you need my signature? Like, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by? Just so I know. Yep. Yep. Yep. Yep. Yep. Yep. That's good. That's right. I know. I'll get back to you soon. I was just gonna read through it all. I was just trying to get this email working. The other things I need to look at, but besides that, that's been that's been good tool now. Good to see that profile of going through some stuff anyway and go from that. But besides that, I think we're we're good. If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about. Then, yeah, I'll look through it all and we'll go from there. But I'm happy with the the changes. Like I say, I need you on my phone anyway. So, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio. So it's good that you've looked at we're diversifying that and change it around to to make it better. So thank you for that. Yep. Yep. Yep. Yep. Yep. Perfect. Yep. Yep. That's alright. All good. Thank you. Yep. Yep. Yeah. Probably before Christmas. Yeah. In Pennsylvania, but and then we'll go from there. But I said I'll actually know before that. Obviously, I'll I'll check with all this once I get get through it all. Any questions I have that so you just ask questions if you don't know. So if there's any that I'm aware of, I'll I'll give you an email and get from there. Yep. We're good. Thanks, Tommy. Cheers. Bye. Yeah. 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you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Oops. Yep.\n\nYep. You on you on speaker too, are you? In the office? Because, yeah, a bit bit echoey. Oh, okay.\n\nOkay. Yep. Yep. Yep. I'll yep.\n\nTrying to answer you. 05/30/1985. And 211 Sinks Road, Waver Heights. Yep. Yep.\n\nSo it's come through. Yep. Alright. Just wait for it to load. Not too bad, man.\n\nNice and busy, which is which is good. I suppose it works. And then the kids are getting older like usual, like everyone else does. So, yes, not too bad so far, mate. Can't complain.\n\nSo yeah. That's that's open now, mate. If you want to look through it. Yep. Yep.\n\nIt's for me. Mhmm. I don't know what's yeah. I'm sorry. Yep.\n\nYeah. I've just got on my phone, so I'm just gonna zoom up and have a look at it. So let me see if it's still yeah. I can see the pages. Yep.\n\nAnd that's that's, you know, about mortgage and payments. That's income. Yep. Yep. That's, you know, five.\n\nYep. Where do we go next? Yep. I am is that yes. Is that payment itself or you mean as a the business?\n\nWas that the payment itself for the 120 or is that the business? Alright. Yes. I'll I'll put it to $1.50 now because obviously, everything's going up. So so yes.\n\nYep. Yeah. So yeah. So the yeah. So the car I still got one car.\n\nThe other other car, I sold that and bought one to the business. So but that's is that still classes? You still put that in this car too, or is that just for personal? Yeah. Yeah.\n\nYeah. Yeah. That's it. No. Yeah.\n\nWe thought we had to take some more money because we're gonna do might look at some renovations and appeals. So the the the the value of the property I mean, the the line at the moment is 6 685 at the moment. Yep. Yep. Yeah.\n\nI know. We're still in the process of trying to contact people to work out what pricing is gonna be. It depends if we go ahead or or just sell and buy. So it's still a process. It's just obviously builders are so busy.\n\nIt's hard to get anyone who wants to do any type of work when they don't get the job. So, yeah, it's a bit hard. Oh, yeah. For sure. For sure.\n\nAnd then just some of them just don't get back to you. So it's just a bit hard when you're trying to yeah. Anyhow, it is worth just keep on going, trying to do some people and talk to other guys. So yep. Sorry.\n\nYeah. Oh, yeah. I know. Yeah. Oh, they never the government don't understand.\n\nThey're never gonna build this house they wanna build and if they go overseas, but I've been trying some builders and seems like there's some Indians have been coming over without proper licenses of budgets and then building houses and find out it's been defected completely. So I've had to knock it down, start a scratch. So it's just caused this is down it's down Victoria, more of a big Victoria, but and yeah. They the building companies down there are they're all going buskers. They can't stay.\n\nOften, they build these all these houses, all these cheap money, but then get their payment from the clients and then just leave and don't don't finish the work. So it's just stuff in the industry. Pretty sad for those guys. Yeah. I know.\n\nSo What page, sir? I'm saying I went past. 19 hound. Should put this on the phone. Alright.\n\n910. I 9. Yep. Hold on. You can't reach profiles.\n\nOkay. You wanna get through that? Yeah. Yeah. Yeah.\n\nI'll probably have to increase that later, but, obviously, it's already done now unless you increase it. But I remember paying that a while ago. I'm just like, oh, I probably should've updated. Yeah. Yeah.\n\nYeah. Yeah. Obviously, my first two, it has 1.5, but, obviously, inflation as it goes, it steps up. Yeah. So that's Yep.\n\nYeah. That's fine. It's time. It's time. It's time.\n\nYeah. Yep. Yep. Yep. Yep.\n\nSorry. Before Sorry. Yeah. Sorry. I'm sorry.\n\nYep. My page. That's right. 18, nineteen, sixteen, 17, 18. So start at nineteen.\n\nStart at nineteen. Yep. Yep. Yeah. Yeah.\n\nSo I think I'm not sure I was talking to you last time. Have you been how long have you been with me as my adviser the whole time, or has it changed? Yeah. Do you remember me me and you talking about Benelux? They're re they they're they returned the last years.\n\nI wasn't really happy with it. You were gonna go go back and have a look at all and and make some adjustments and never never go back to me. So that's my fault for not getting on to you as well earlier, but until this come up. But I was doing a bit of a long overall. I wasn't happy with it.\n\nAnd, obviously, again, looking at the the there was no annual statement in my Hub '24 to look at again. But when I went through to to get the all the stocks in that, in the last four years, it was down 14% out of out of out of all of them, obviously, IVVF was fourteen fourteen plus percentage over that. So that that was helping. But obviously, with the Australian sales being 28% or whatever it was, that was a fair bit of backwards in those four years when it could have been high, obviously. So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long.\n\nOh, I I do understand that stuff goes up and down, but as a main core call core core stock as my Australian shares, that's probably more likely had to be big pivot points where if it's not performing after at least two, three years, I would have thought we could change. So there's a bit a fair bit of money lost in that over that time of period. So so compared to just your satellites, a lot of those was, yeah, not great returns, but a satellite for you. And it's, yes, except the IVV, S and P 500 shares. Obviously, they always work out pretty well.\n\nBut besides that, the Benelux has been a major share of my portfolio. That was a pretty bad return for those four years. So let's see. Is that still there or have you got a Benelog? Yeah.\n\nYeah. Because I said I I yeah. But then you said, oh, no. Actually, if you look into it, it's been a good performance. And then I went I I looked at my oh, it's actually going alright for a while, better previously.\n\nSo but yeah. Yeah. Yeah. Yeah. No.\n\nYeah. So yeah. No. I just like well, it looks and I couldn't find manual statements for this year. It hasn't come out yet on iHub unless you can see it, but I looked at the other day and couldn't find it.\n\nI just found the one previously. So I was just trying to go through and see the percentages overall. So would you have the return for per return to this portfolio to last four years, each year. So, obviously, I know it goes up and down, but I I don't know where that section is after like, when I first went with you guys, you said after fees, like, obviously, you can't can't go into to guarantee the returns, but my first going to which to is after fees, you're you guys were most on average over over 11%. And then I thought, okay.\n\nIn each annual statement, it should give me a rough estimates after fees how much return I got for the year. I can never find that. Yeah. Oh, I can't help you. Yeah.\n\nSo quickly, I'm just I'm just in page 15. I'm just trying to understand what it means here. So investments you got the investments here. I gotcha. So you got so are you on PIPING as well?\n\nOkay. So go away yeah. So yeah. So so Share Court, so let's see. Obviously, your bonds.\n\nSo that's are these all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the agrees or oh, Yep. Yep. Yep. Yep. Yep.\n\nSo you oh, first is Tri and Shaz. Yeah. And then what's the other one, sir? Oh, I have beta shades back to $2,200. Yep.\n\nIs that is that the is that beta shades thing of values? 200 or van. That's it. Yep. Yep.\n\nOkay. So in terms of that fairly estranged shares, why have why have you looked at those guys? Yep. Yep. Okay.\n\nYep. Yep. Yep. Yep. Okay.\n\nYep. Yep. Yep. Yeah. Yeah.\n\nYeah. Yep. Yep. So the ones in so the ones in I where it says buy, sell, and in Grain, they're the new ones. Oh, no.\n\nIt's it's all the security. Well, that's hack. We've already got hack. So what's that Grain one, mate? So if you got the beta share service security, obviously, we already we have that.\n\nThat's in Grain. So you bought more of it, you say? Oh, I got it. Oh, okay. Yep.\n\nYep. Yep. Yep. Yep. Yep.\n\nAnd then where it says oh, okay. Yep. Yep. Yep. Yep.\n\nYep. Agriculture. Yep. Oh, okay. 0%.\n\nYep. And then what's it? Then it says then it says Collier. Yeah. I've read stuff and listened to for a while, there's some things there.\n\nIndia has always been earmarked as another big growth going forward with the the number of population increase so much and all that type of crap. So that's probably a good a good thing. Obviously, you know more than me, obviously. I'm just hearing things and I'm like, oh, yeah. That's the same as right.\n\nThey're always. And now that I'm on the radio the other day with Australia trying to increase the trade with India at the moment too. So Albanese has gone overseas, as you probably know, to try and work out more trades. So it's can only benefit benefit us as well. Yeah.\n\nYeah. Yeah. Oh, yeah. Yeah. Yeah.\n\nYeah. Yeah. That's right. And getting the reverse index and blah blah blah. Yep.\n\nSo it's good for compound bonds. I guess yeah. So you got rid of the Vanguard diversity index bonds for those. And they've got I should call it confidence and bonds at the yep. What else there?\n\nIt shows up there. JPMorgan Global Research and Science Index. What's that one? Sorry. The JPMorgan Global Research Enhanced Index Equity.\n\nWhat's that one? Sorry. Yep. Yep. Yep.\n\nSo is that a name is that a a managed fund or is that a a ETF? Yep. Yep. Yeah. So it's like a DHHF for beta shares.\n\nThat's all the thing or smaller than that. Yep. Yep. Yep. Yep.\n\nGlobal index. Yep. Yeah. Okay. Oh, yeah.\n\nIt would be. Yeah. Global research enhanced. Yep. Alright.\n\nCool. Cool. Yeah. Sustain that equities on there. Global Healthcare.\n\nUsed to rebalance for that. Simplify 500. Yeah. That's fine. So the that's the b 500.\n\nSee, you've sold some of that. Was that swap potential that previously? '28. What did we what you said? Oh, okay.\n\nYep. Yep. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Yeah. Okay. Yep.\n\nYeah. Okay. Blah blah blah. $15.10 $15.07. Yep.\n\nAlright. Cool. And then there's dash. Yep. I'm going down further.\n\nYeah. I wish I had my phone. I mean, my computer open is a bit of pain in the ass, but it's not your fault. It's my fault to use my phone. Yeah.\n\nI would do it like yeah. Yeah. I see that's the my email is playing up for some reason. It's not reloading the new messages. So I'd have to try and work out that before I can jump on the computer, which was a pain, but I can work for that later.\n\nSo it's just taking me a long freaking page. So twenty four days if I went fast. Oh, yeah. No. Yeah.\n\nNo. I was yeah. I don't know what appreciate it. So yeah. Alright.\n\nSo going back to page eight nineteen. So that's saying if we kept the current portfolio, project will be that returns. So these returns after fees or is this returns before fees in that? After fees. Yep.\n\nSorry. Yeah. That works well. I didn't quite catch that. So what do you mean what do you mean the balance?\n\nSorry. Yep. Yep. Yep. Oh, yeah.\n\nSorry. Yep. Yep. Yeah. Yeah.\n\nYeah. Yep. Yep. That's fine. Yep.\n\nYeah. That's right. Yeah. Sorry about that. That's cool.\n\nYep. Cool. That's what I asked today. So this can't projected. And then, Yeah.\n\nIt might be get through from my my computer, mate. It's a bit hard to try and flick swing through it all. So but is there any I can try and do it. Yep. Here you go.\n\nYep. Yep. Yeah. Yeah. Yeah.\n\nAs it goes, the main thing I was gonna talk to you start today was about Ben and Log, about why it was still there and what you have what your thoughts were of it. But, obviously, you've changed that, so that's kind of very off my mind now. And then, yeah, rebalancing stuff, changing a few things. We've we've got a head of head with that fine as well. But, yeah, I see if I can just get through on my computer when I can see it properly.\n\nIt's just hard to to read it properly when it you try and touch it and just goes to different page. So it's not working the best. So Okay. Yep. Yep.\n\nYep. Yep. Yep. Okay. Which parts?\n\nI'm sorry. Is it right at the end of it or? Yeah. No. It's not letting me do it for some reason.\n\nThat's right. My my work on my on my computer better than my phone maybe. So but, yeah, I'll if it says if I if I go all the way down past statement advice, it should it should I should be able to get another section in your spine. Is that correct? Oh, okay.\n\nYeah. Yeah. Yep. Okay. Cool.\n\nCool. Yeah. Right. Like I said, it's not letting me do that. It's just letting me go down to that page and not go any any further.\n\nSo yeah. That's fine. Cool. Cool. Yeah.\n\nSo there's a bit just to read through in that. What what other things do you wanna talk about today? Obviously, give give me those. Yep. Yep.\n\nYeah. What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward. But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details? Oh, okay. Yeah.\n\nSorry. Sorry. I thought you'd. Yeah. That's fine.\n\nSo I thought I'd say you you send us for that. So if it's still coming, fine. That's fine. So, yeah, so obviously, I'll go go through all that. And then when does it when do you need my signature?\n\nLike, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by? Just so I know. Yep. Yep. Yep.\n\nYep. Yep. Yep. That's good. That's right.\n\nI know. I'll get back to you soon. I was just gonna read through it all. I was just trying to get this email working. The other things I need to look at, but besides that, that's been that's been good tool now.\n\nGood to see that profile of going through some stuff anyway and go from that. But besides that, I think we're we're good. If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about. Then, yeah, I'll look through it all and we'll go from there. But I'm happy with the the changes.\n\nLike I say, I need you on my phone anyway. So, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio. So it's good that you've looked at we're diversifying that and change it around to to make it better. So thank you for that. Yep.\n\nYep. Yep. Yep. Yep. Perfect.\n\nYep. Yep. That's alright. All good. Thank you.\n\nYep. Yep. Yeah. Probably before Christmas. Yeah.\n\nIn Pennsylvania, but and then we'll go from there. But I said I'll actually know before that. Obviously, I'll I'll check with all this once I get get through it all. Any questions I have that so you just ask questions if you don't know. So if there's any that I'm aware of, I'll I'll give you an email and get from there.\n\nYep. We're good. Thanks, Tommy. Cheers. Bye.\n\nYeah. Bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.5,"sentiment":"neutral","sentiment_score":0.03230311494553462},{"text":"Thanks.","start":13.92,"end":14.42,"sentiment":"positive","sentiment_score":0.3460957407951355},{"text":"Please stay on the line.","start":15.014999,"end":16.474998,"sentiment":"neutral","sentiment_score":0.15437584966421128},{"text":"Oops.","start":25.895,"end":26.294998,"sentiment":"neutral","sentiment_score":0.035695306956768036},{"text":"Yep.","start":35.22,"end":35.62,"sentiment":"neutral","sentiment_score":0.06366544216871262}],"sentiment":"neutral","sentiment_score":0.0722577323904261,"num_words":24,"start":0.16,"end":35.62},{"sentences":[{"text":"Yep.","start":35.62,"end":36.12,"sentiment":"neutral","sentiment_score":0.04670069366693497},{"text":"You on you on speaker too, are you?","start":36.18,"end":37.86,"sentiment":"neutral","sentiment_score":0.02198585751466453},{"text":"In the office?","start":37.86,"end":38.5,"sentiment":"neutral","sentiment_score":0.004958610360821088},{"text":"Because, yeah, a bit bit echoey.","start":38.5,"end":40.36,"sentiment":"neutral","sentiment_score":-0.015689516284813482},{"text":"Oh, okay.","start":44.785,"end":45.525,"sentiment":"neutral","sentiment_score":-0.008369968738406897}],"sentiment":"neutral","sentiment_score":0.0063293174840509895,"num_words":20,"start":35.62,"end":45.525},{"sentences":[{"text":"Okay.","start":45.585,"end":46.085,"sentiment":"neutral","sentiment_score":-0.010414639487862589},{"text":"Yep.","start":46.385,"end":46.885,"sentiment":"neutral","sentiment_score":-0.04521545022726059},{"text":"Yep.","start":53.745,"end":54.245,"sentiment":"neutral","sentiment_score":0.06311702728271484},{"text":"Yep.","start":62.54,"end":63.04,"sentiment":"neutral","sentiment_score":0.05198114365339279},{"text":"I'll yep.","start":63.766666,"end":66.72,"sentiment":"neutral","sentiment_score":0.051803361624479294}],"sentiment":"neutral","sentiment_score":0.02717913407832384,"num_words":6,"start":45.585,"end":66.72},{"sentences":[{"text":"Trying to answer you.","start":67.1,"end":68.32,"sentiment":"neutral","sentiment_score":0.07011881750077009},{"text":"05/30/1985.","start":79.015,"end":81.115,"sentiment":"neutral","sentiment_score":0.04495331272482872},{"text":"And 211 Sinks Road, Waver Heights.","start":83.335,"end":86.155,"sentiment":"neutral","sentiment_score":0.09365596994757652},{"text":"Yep.","start":95.62,"end":96.12,"sentiment":"neutral","sentiment_score":0.0913873165845871},{"text":"Yep.","start":98.82,"end":99.32,"sentiment":"neutral","sentiment_score":0.11804571002721786}],"sentiment":"neutral","sentiment_score":0.0843690330019364,"num_words":13,"start":67.1,"end":99.32},{"sentences":[{"text":"So it's come through.","start":100.020004,"end":100.9,"sentiment":"neutral","sentiment_score":0.15100209787487984},{"text":"Yep.","start":100.9,"end":101.205,"sentiment":"neutral","sentiment_score":0.2536240816116333},{"text":"Alright.","start":120.24,"end":120.56,"sentiment":"neutral","sentiment_score":0.10123196244239809},{"text":"Just wait for it to load.","start":120.56,"end":121.86,"sentiment":"neutral","sentiment_score":0.07884601131081581},{"text":"Not too bad, man.","start":125.12,"end":125.92,"sentiment":"positive","sentiment_score":0.41975995153188705}],"sentiment":"neutral","sentiment_score":0.1944362693466246,"num_words":16,"start":100.020004,"end":125.92},{"sentences":[{"text":"Nice and busy, which is which is good.","start":125.92,"end":127.76,"sentiment":"positive","sentiment_score":0.7433051019906998},{"text":"I suppose it works.","start":127.76,"end":128.74,"sentiment":"positive","sentiment_score":0.5712436884641647},{"text":"And then the kids are getting older like usual, like everyone else does.","start":129.72499,"end":133.245,"sentiment":"neutral","sentiment_score":0.1839763132425455},{"text":"So, yes, not too bad so far, mate.","start":133.245,"end":135.245,"sentiment":"neutral","sentiment_score":0.3032488003373146},{"text":"Can't complain.","start":135.245,"end":135.98499,"sentiment":"positive","sentiment_score":0.3727007955312729}],"sentiment":"positive","sentiment_score":0.39412856101989746,"num_words":35,"start":125.92,"end":135.98499},{"sentences":[{"text":"So yeah.","start":136.84499,"end":138.765,"sentiment":"positive","sentiment_score":0.34499941766262054},{"text":"That's that's open now, mate.","start":138.765,"end":140.20499,"sentiment":"neutral","sentiment_score":0.19038907885551454},{"text":"If you want to look through it.","start":140.20499,"end":141.825,"sentiment":"neutral","sentiment_score":0.06221600355846541},{"text":"Yep.","start":145.12,"end":145.36,"sentiment":"neutral","sentiment_score":0.07691042870283127},{"text":"Yep.","start":145.36,"end":145.86,"sentiment":"neutral","sentiment_score":0.09828134626150133}],"sentiment":"neutral","sentiment_score":0.14079050184227526,"num_words":16,"start":136.84499,"end":145.86},{"sentences":[{"text":"It's for me.","start":186.035,"end":192.27501,"sentiment":"neutral","sentiment_score":0.021273034314314525},{"text":"Mhmm.","start":192.27501,"end":192.435,"sentiment":"neutral","sentiment_score":-0.01117823738604784},{"text":"I don't know what's yeah.","start":192.435,"end":194.675,"sentiment":"neutral","sentiment_score":-0.10633866488933563},{"text":"I'm sorry.","start":194.675,"end":195.41501,"sentiment":"neutral","sentiment_score":-0.12830757349729538},{"text":"Yep.","start":207.33,"end":207.65,"sentiment":"neutral","sentiment_score":0.03625674173235893}],"sentiment":"neutral","sentiment_score":-0.05828423867933452,"num_words":12,"start":186.035,"end":207.65},{"sentences":[{"text":"Yeah.","start":207.65,"end":207.81,"sentiment":"neutral","sentiment_score":0.04036222025752067},{"text":"I've just got on my phone, so I'm just gonna zoom up and have a look at it.","start":207.81,"end":210.45,"sentiment":"neutral","sentiment_score":0.060347173983852066},{"text":"So let me see if it's still yeah.","start":210.45,"end":215.685,"sentiment":"neutral","sentiment_score":0.02240350446663797},{"text":"I can see the pages.","start":215.685,"end":216.685,"sentiment":"neutral","sentiment_score":0.03369753956794739},{"text":"Yep.","start":216.685,"end":216.845,"sentiment":"neutral","sentiment_score":0.043431997299194336}],"sentiment":"neutral","sentiment_score":0.04599269947996645,"num_words":33,"start":207.65,"end":216.845},{"sentences":[{"text":"And that's that's, you know, about mortgage and payments.","start":216.845,"end":221.02501,"sentiment":"neutral","sentiment_score":0.03095710463821888},{"text":"That's income.","start":221.32501,"end":222.145,"sentiment":"neutral","sentiment_score":0.026405825279653072},{"text":"Yep.","start":224.045,"end":224.545,"sentiment":"neutral","sentiment_score":0.035010647028684616},{"text":"Yep.","start":225.02,"end":225.52,"sentiment":"neutral","sentiment_score":0.039398182183504105},{"text":"That's, you know, five.","start":225.58,"end":226.94,"sentiment":"neutral","sentiment_score":0.04644061904400587}],"sentiment":"neutral","sentiment_score":0.034799817511264014,"num_words":17,"start":216.845,"end":226.94},{"sentences":[{"text":"Yep.","start":226.94,"end":227.44,"sentiment":"neutral","sentiment_score":0.03169739246368408},{"text":"Where do we go next?","start":227.66,"end":228.72,"sentiment":"neutral","sentiment_score":0.02099202275276184},{"text":"Yep.","start":245.365,"end":245.68501,"sentiment":"neutral","sentiment_score":0.07171562314033508},{"text":"I am is that yes.","start":245.68501,"end":248.02501,"sentiment":"neutral","sentiment_score":0.06903146579861641},{"text":"Is that payment itself or you mean as a the business?","start":248.16501,"end":251.46501,"sentiment":"neutral","sentiment_score":0.020630742338570682}],"sentiment":"neutral","sentiment_score":0.03393341843848643,"num_words":23,"start":226.94,"end":251.46501},{"sentences":[{"text":"Was that the payment itself for the 120 or is that the business?","start":252.0,"end":254.98001,"sentiment":"neutral","sentiment_score":0.00835672622689834},{"text":"Alright.","start":256.32,"end":256.82,"sentiment":"neutral","sentiment_score":0.14112690091133118},{"text":"Yes.","start":256.88,"end":257.38,"sentiment":"neutral","sentiment_score":0.17305997014045715},{"text":"I'll I'll put it to $1.50 now because obviously, everything's going up.","start":257.76,"end":260.96,"sentiment":"neutral","sentiment_score":0.17462832604845366},{"text":"So so yes.","start":260.96,"end":274.655,"sentiment":"neutral","sentiment_score":0.07697627196709315}],"sentiment":"neutral","sentiment_score":0.091643101349473,"num_words":30,"start":252.0,"end":274.655},{"sentences":[{"text":"Yep.","start":275.755,"end":276.255,"sentiment":"neutral","sentiment_score":0.05487001687288284},{"text":"Yeah.","start":283.61,"end":283.84998,"sentiment":"neutral","sentiment_score":-0.017208954319357872},{"text":"So yeah.","start":283.84998,"end":285.22998,"sentiment":"neutral","sentiment_score":-0.045425720512866974},{"text":"So the yeah.","start":285.2633,"end":286.81,"sentiment":"neutral","sentiment_score":-0.04807428022225698},{"text":"So the car I still got one car.","start":286.81,"end":288.49,"sentiment":"neutral","sentiment_score":-0.03460025927051902}],"sentiment":"neutral","sentiment_score":-0.03161435288687547,"num_words":15,"start":275.755,"end":288.49},{"sentences":[{"text":"The other other car, I sold that and bought one to the business.","start":288.49,"end":291.77,"sentiment":"neutral","sentiment_score":-0.04189540560428913},{"text":"So but that's is that still classes?","start":291.77,"end":294.44498,"sentiment":"neutral","sentiment_score":-0.024932860529848506},{"text":"You still put that in this car too, or is that just for personal?","start":294.44498,"end":298.305,"sentiment":"neutral","sentiment_score":-0.040073445332901816},{"text":"Yeah.","start":302.76498,"end":303.26498,"sentiment":"neutral","sentiment_score":-0.11145898699760436},{"text":"Yeah.","start":305.16498,"end":305.405,"sentiment":"neutral","sentiment_score":-0.003557709977030754}],"sentiment":"neutral","sentiment_score":-0.03875597856110997,"num_words":36,"start":288.49,"end":305.405},{"sentences":[{"text":"Yeah.","start":305.405,"end":305.645,"sentiment":"neutral","sentiment_score":-0.004413078539073467},{"text":"Yeah.","start":305.645,"end":305.805,"sentiment":"neutral","sentiment_score":-0.01202397234737873},{"text":"That's 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moment.","start":317.98,"end":326.455,"sentiment":"neutral","sentiment_score":-0.01966254413127899},{"text":"Yep.","start":328.995,"end":329.315,"sentiment":"neutral","sentiment_score":0.09814757108688354},{"text":"Yep.","start":329.315,"end":329.815,"sentiment":"neutral","sentiment_score":0.046468984335660934},{"text":"Yeah.","start":333.235,"end":333.475,"sentiment":"neutral","sentiment_score":-0.054850608110427856}],"sentiment":"neutral","sentiment_score":-0.09220638814503732,"num_words":46,"start":313.58002,"end":333.475},{"sentences":[{"text":"I know.","start":333.475,"end":333.79498,"sentiment":"neutral","sentiment_score":-0.0804026797413826},{"text":"We're still in the process of trying to contact people to work out what pricing is gonna be.","start":333.79498,"end":338.56,"sentiment":"neutral","sentiment_score":-0.17392309423949984},{"text":"It depends if we go ahead or or just sell and buy.","start":338.56,"end":341.84,"sentiment":"neutral","sentiment_score":-0.13961349738140902},{"text":"So it's still a process.","start":341.84,"end":343.12,"sentiment":"neutral","sentiment_score":-0.18373827934265136},{"text":"It's just obviously builders are so busy.","start":343.12,"end":344.88,"sentiment":"neutral","sentiment_score":-0.2442847958632878}],"sentiment":"neutral","sentiment_score":-0.1726242725483396,"num_words":44,"start":333.475,"end":344.88},{"sentences":[{"text":"It's hard to get anyone who wants to do any type of work when they don't get the job.","start":344.88,"end":349.84,"sentiment":"negative","sentiment_score":-0.6318432124037492},{"text":"So, yeah, it's a bit hard.","start":349.84,"end":351.375,"sentiment":"negative","sentiment_score":-0.5213929265737534},{"text":"Oh, yeah.","start":355.215,"end":355.615,"sentiment":"neutral","sentiment_score":-0.09287594258785248},{"text":"For sure.","start":355.615,"end":356.095,"sentiment":"neutral","sentiment_score":-0.09051104635000229},{"text":"For sure.","start":356.095,"end":356.495,"sentiment":"neutral","sentiment_score":-0.08589170500636101}],"sentiment":"negative","sentiment_score":-0.5055463220323285,"num_words":31,"start":344.88,"end":356.495},{"sentences":[{"text":"And then just some of them just don't get back to you.","start":356.495,"end":358.175,"sentiment":"neutral","sentiment_score":-0.3330126578609149},{"text":"So it's just a bit hard when you're trying to yeah.","start":358.175,"end":361.295,"sentiment":"negative","sentiment_score":-0.36904555559158325},{"text":"Anyhow, it is worth just keep on going, trying to do some people and talk to other guys.","start":361.295,"end":365.855,"sentiment":"neutral","sentiment_score":-0.08388775959610939},{"text":"So yep.","start":365.855,"end":366.81,"sentiment":"neutral","sentiment_score":-0.07638029754161835},{"text":"Sorry.","start":366.97,"end":367.47,"sentiment":"neutral","sentiment_score":-0.16698402166366577}],"sentiment":"neutral","sentiment_score":-0.22466766580261968,"num_words":44,"start":356.495,"end":367.47},{"sentences":[{"text":"Yeah.","start":371.85,"end":372.33,"sentiment":"neutral","sentiment_score":-0.09563210606575012},{"text":"Oh, yeah.","start":372.33,"end":372.72998,"sentiment":"neutral","sentiment_score":-0.16313861310482025},{"text":"I know.","start":372.72998,"end":373.38998,"sentiment":"neutral","sentiment_score":-0.17660531401634216},{"text":"Yeah.","start":374.88998,"end":375.21,"sentiment":"neutral","sentiment_score":-0.19009485840797424},{"text":"Oh, they never the government don't 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they're all going buskers.","start":400.42,"end":404.18002,"sentiment":"negative","sentiment_score":-0.377388287674297},{"text":"They can't stay.","start":404.18002,"end":405.08002,"sentiment":"negative","sentiment_score":-0.43014098207155865}],"sentiment":"negative","sentiment_score":-0.40886379625986924,"num_words":88,"start":376.97,"end":405.08002},{"sentences":[{"text":"Often, they build these all these houses, all these cheap money, but then get their payment from the clients and then just leave and don't don't finish the work.","start":405.30002,"end":413.51498,"sentiment":"negative","sentiment_score":-0.4074917158176159},{"text":"So it's just stuff in the industry.","start":414.455,"end":415.91498,"sentiment":"neutral","sentiment_score":-0.24878508916922978},{"text":"Pretty sad for those guys.","start":417.335,"end":418.79498,"sentiment":"negative","sentiment_score":-0.6205327212810516},{"text":"Yeah.","start":419.655,"end":419.72498,"sentiment":"neutral","sentiment_score":-0.1267969161272049},{"text":"I know.","start":419.72498,"end":420.29498,"sentiment":"neutral","sentiment_score":-0.1081615462899208}],"sentiment":"negative","sentiment_score":-0.3864667954092676,"num_words":44,"start":405.30002,"end":420.29498},{"sentences":[{"text":"So What page, sir?","start":420.29498,"end":428.54,"sentiment":"neutral","sentiment_score":-0.02886199438944459},{"text":"I'm saying I went past.","start":433.32,"end":434.78,"sentiment":"neutral","sentiment_score":-0.027543237432837486},{"text":"19 hound.","start":438.835,"end":439.815,"sentiment":"neutral","sentiment_score":-0.008999268524348736},{"text":"Should put this on the phone.","start":441.155,"end":442.375,"sentiment":"neutral","sentiment_score":-0.027048847017188866},{"text":"Alright.","start":442.995,"end":443.495,"sentiment":"neutral","sentiment_score":-0.0038882135413587098}],"sentiment":"neutral","sentiment_score":-0.024296888745286398,"num_words":18,"start":420.29498,"end":443.495},{"sentences":[{"text":"910.","start":443.555,"end":444.455,"sentiment":"neutral","sentiment_score":-0.007372945081442595},{"text":"I 9.","start":444.995,"end":445.63498,"sentiment":"neutral","sentiment_score":-0.009115470107644796},{"text":"Yep.","start":445.63498,"end":445.875,"sentiment":"neutral","sentiment_score":-0.02126523107290268},{"text":"Hold on.","start":445.875,"end":446.615,"sentiment":"neutral","sentiment_score":-0.08343978598713875},{"text":"You can't reach profiles.","start":448.03497,"end":449.175,"sentiment":"neutral","sentiment_score":-0.24391665309667587}],"sentiment":"neutral","sentiment_score":-0.11894153007306159,"num_words":10,"start":443.555,"end":449.175},{"sentences":[{"text":"Okay.","start":449.47498,"end":449.715,"sentiment":"neutral","sentiment_score":-0.09645670652389526},{"text":"You wanna get through that?","start":449.715,"end":451.01498,"sentiment":"neutral","sentiment_score":-0.09220851063728333},{"text":"Yeah.","start":461.15997,"end":461.4,"sentiment":"neutral","sentiment_score":0.03748741373419762},{"text":"Yeah.","start":461.4,"end":461.47998,"sentiment":"neutral","sentiment_score":0.033235207200050354},{"text":"Yeah.","start":461.47998,"end":461.72,"sentiment":"neutral","sentiment_score":0.015719598159193993}],"sentiment":"neutral","sentiment_score":-0.052339671179652214,"num_words":9,"start":449.47498,"end":461.72},{"sentences":[{"text":"I'll probably have to increase that later, but, obviously, it's already done now unless you increase it.","start":461.72,"end":467.015,"sentiment":"neutral","sentiment_score":-0.0870678021627314},{"text":"But I remember paying that a while ago.","start":467.075,"end":468.515,"sentiment":"neutral","sentiment_score":-0.04131069593131542},{"text":"I'm just like, oh, I probably should've updated.","start":468.515,"end":470.535,"sentiment":"neutral","sentiment_score":-0.057469869032502174},{"text":"Yeah.","start":484.4,"end":484.48,"sentiment":"neutral","sentiment_score":0.056448861956596375},{"text":"Yeah.","start":484.48,"end":484.56,"sentiment":"neutral","sentiment_score":0.0714011937379837}],"sentiment":"neutral","sentiment_score":-0.06121563145092555,"num_words":35,"start":461.72,"end":484.56},{"sentences":[{"text":"Yeah.","start":484.56,"end":484.8,"sentiment":"neutral","sentiment_score":0.07792982459068298},{"text":"Yeah.","start":484.8,"end":485.04,"sentiment":"neutral","sentiment_score":0.0880444198846817},{"text":"Obviously, my first two, it has 1.5, but, obviously, inflation as it goes, it steps up.","start":485.04,"end":490.1,"sentiment":"neutral","sentiment_score":0.0557719508651644},{"text":"Yeah.","start":496.495,"end":496.995,"sentiment":"neutral","sentiment_score":0.16929137706756592},{"text":"So that's Yep.","start":511.06998,"end":534.865,"sentiment":"neutral","sentiment_score":0.16895610839128494}],"sentiment":"neutral","sentiment_score":0.07884023457088253,"num_words":22,"start":484.56,"end":534.865},{"sentences":[{"text":"Yeah.","start":536.045,"end":536.28503,"sentiment":"neutral","sentiment_score":0.10449562966823578},{"text":"That's fine.","start":536.28503,"end":536.945,"sentiment":"neutral","sentiment_score":0.16787170618772507},{"text":"It's time.","start":537.79004,"end":539.07,"sentiment":"neutral","sentiment_score":0.06112055759876967},{"text":"It's time.","start":539.07,"end":539.15,"sentiment":"neutral","sentiment_score":0.030792531557381153},{"text":"It's 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Sorry.","start":587.585,"end":589.425,"sentiment":"neutral","sentiment_score":-0.036398375406861305},{"text":"Yeah.","start":589.425,"end":589.825,"sentiment":"neutral","sentiment_score":-0.015967030078172684},{"text":"Sorry.","start":589.825,"end":590.325,"sentiment":"neutral","sentiment_score":-0.02781328186392784},{"text":"I'm sorry.","start":590.945,"end":591.605,"sentiment":"neutral","sentiment_score":-0.023783447220921516}],"sentiment":"neutral","sentiment_score":-0.036041145878178735,"num_words":7,"start":587.025,"end":591.605},{"sentences":[{"text":"Yep.","start":612.875,"end":613.375,"sentiment":"neutral","sentiment_score":0.31406813859939575},{"text":"My page.","start":622.955,"end":623.695,"sentiment":"neutral","sentiment_score":0.0616021603345871},{"text":"That's right.","start":628.66003,"end":629.4,"sentiment":"neutral","sentiment_score":0.019824554212391376},{"text":"18, nineteen, sixteen, 17, 18.","start":632.82,"end":637.32,"sentiment":"neutral","sentiment_score":0.04062140956521034},{"text":"So start at nineteen.","start":638.98505,"end":640.125,"sentiment":"neutral","sentiment_score":0.034910048358142376}],"sentiment":"neutral","sentiment_score":0.05854777206799814,"num_words":14,"start":612.875,"end":640.125},{"sentences":[{"text":"Start at nineteen.","start":642.025,"end":642.825,"sentiment":"neutral","sentiment_score":0.025961492210626602},{"text":"Yep.","start":642.825,"end":643.325,"sentiment":"neutral","sentiment_score":0.08283865451812744},{"text":"Yep.","start":655.56,"end":656.06,"sentiment":"neutral","sentiment_score":0.16383486986160278},{"text":"Yeah.","start":666.04,"end":666.54,"sentiment":"neutral","sentiment_score":0.24100102484226227},{"text":"Yeah.","start":670.335,"end":670.835,"sentiment":"neutral","sentiment_score":0.005626199766993523}],"sentiment":"neutral","sentiment_score":0.0815978893744094,"num_words":7,"start":642.025,"end":670.835},{"sentences":[{"text":"So I think I'm not sure I was talking to you last time.","start":671.055,"end":673.29504,"sentiment":"neutral","sentiment_score":-0.06047014290323624},{"text":"Have you been how long have you been with me as my adviser the whole time, or has it changed?","start":673.29504,"end":679.075,"sentiment":"neutral","sentiment_score":-0.030762368440628053},{"text":"Yeah.","start":682.11,"end":682.58997,"sentiment":"neutral","sentiment_score":-0.025892263278365135},{"text":"Do you remember me me and you talking about Benelux?","start":682.58997,"end":684.85,"sentiment":"neutral","sentiment_score":-0.0349675027653575},{"text":"They're re they they're they returned the last years.","start":685.23,"end":690.61,"sentiment":"neutral","sentiment_score":-0.12659704519642723}],"sentiment":"neutral","sentiment_score":-0.055024526872724855,"num_words":53,"start":671.055,"end":690.61},{"sentences":[{"text":"I wasn't really happy with it.","start":690.75,"end":691.87,"sentiment":"negative","sentiment_score":-0.48854053517182666},{"text":"You were gonna go go back and have a look at all and and make some adjustments and never never go back to me.","start":691.87,"end":697.46497,"sentiment":"neutral","sentiment_score":-0.22856633737683296},{"text":"So that's my fault for not getting on to you as well earlier, but until this come up.","start":697.46497,"end":701.865,"sentiment":"neutral","sentiment_score":-0.2502712582548459},{"text":"But I was doing a bit of a long overall.","start":701.865,"end":704.685,"sentiment":"negative","sentiment_score":-0.4290506601333618},{"text":"I wasn't happy with it.","start":704.82495,"end":706.02496,"sentiment":"negative","sentiment_score":-0.5798916220664978}],"sentiment":"neutral","sentiment_score":-0.3192330582274331,"num_words":63,"start":690.75,"end":706.02496},{"sentences":[{"text":"And, obviously, again, looking at the the there was no annual statement in my Hub '24 to look at again.","start":706.02496,"end":712.75,"sentiment":"neutral","sentiment_score":-0.09664242882281542},{"text":"But when I went through to to get the all the stocks in that, in the last four years, it was down 14% out of out of out of all of them, obviously, IVVF was fourteen fourteen plus percentage over that.","start":712.75,"end":728.185,"sentiment":"neutral","sentiment_score":-0.21244075730806444},{"text":"So that that was helping.","start":728.185,"end":729.145,"sentiment":"neutral","sentiment_score":-0.06240086406469345},{"text":"But obviously, with the Australian sales being 28% or whatever it was, that was a fair bit of backwards in those four years when it could have been high, obviously.","start":729.145,"end":740.58997,"sentiment":"negative","sentiment_score":-0.4015303020675977},{"text":"So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long.","start":740.81,"end":747.07,"sentiment":"neutral","sentiment_score":-0.2411581498125325}],"sentiment":"neutral","sentiment_score":-0.23989470969854282,"num_words":119,"start":706.02496,"end":747.07},{"sentences":[{"text":"Oh, I I do understand that stuff goes up and down, but as a main core call core core stock as my Australian shares, that's probably more likely had to be big pivot points where if it's not performing after at least two, three years, I would have thought we could change.","start":747.37,"end":767.135,"sentiment":"neutral","sentiment_score":-0.1119698999592891},{"text":"So there's a bit a fair bit of money lost in that over that time of period.","start":767.135,"end":772.14996,"sentiment":"negative","sentiment_score":-0.34837553869275484},{"text":"So so compared to just your satellites, a lot of those was, yeah, not great returns, but a satellite for you.","start":772.14996,"end":779.75,"sentiment":"neutral","sentiment_score":-0.22138818672725133},{"text":"And it's, yes, except the IVV, S and P 500 shares.","start":779.75,"end":784.695,"sentiment":"neutral","sentiment_score":-0.04623920910737731},{"text":"Obviously, they always work out pretty well.","start":784.695,"end":787.09503,"sentiment":"neutral","sentiment_score":0.04840233296688114}],"sentiment":"neutral","sentiment_score":-0.15336838746615858,"num_words":108,"start":747.37,"end":787.09503},{"sentences":[{"text":"But besides that, the Benelux has been a major share of my portfolio.","start":787.09503,"end":791.35504,"sentiment":"neutral","sentiment_score":-0.27691004597223723},{"text":"That was a pretty bad return for those four years.","start":791.655,"end":795.09503,"sentiment":"negative","sentiment_score":-0.6646450161933899},{"text":"So let's see.","start":795.09503,"end":796.99,"sentiment":"neutral","sentiment_score":-0.04937047759691874},{"text":"Is that still there or have you got a Benelog?","start":796.99,"end":799.49,"sentiment":"neutral","sentiment_score":-0.023732014000415802},{"text":"Yeah.","start":808.67,"end":808.91003,"sentiment":"neutral","sentiment_score":0.0031029945239424706}],"sentiment":"neutral","sentiment_score":-0.28725971183362037,"num_words":37,"start":787.09503,"end":808.91003},{"sentences":[{"text":"Yeah.","start":808.91003,"end":809.15,"sentiment":"neutral","sentiment_score":-0.003936814144253731},{"text":"Because I said I I yeah.","start":809.15,"end":812.16504,"sentiment":"neutral","sentiment_score":-0.04634843083719412},{"text":"But then you said, oh, no.","start":812.16504,"end":813.205,"sentiment":"neutral","sentiment_score":0.024476172402501106},{"text":"Actually, if you look into it, it's been a good performance.","start":813.205,"end":815.445,"sentiment":"neutral","sentiment_score":0.2179250568151474},{"text":"And then I went I I looked at my oh, it's actually going alright for a while, better previously.","start":815.445,"end":819.86505,"sentiment":"neutral","sentiment_score":0.1277946410210509}],"sentiment":"neutral","sentiment_score":0.10907217301428318,"num_words":43,"start":808.91003,"end":819.86505},{"sentences":[{"text":"So but yeah.","start":820.48505,"end":822.42505,"sentiment":"neutral","sentiment_score":0.10205256442228954},{"text":"Yeah.","start":825.78,"end":826.1,"sentiment":"neutral","sentiment_score":0.05607042834162712},{"text":"Yeah.","start":826.1,"end":826.42,"sentiment":"neutral","sentiment_score":0.03461037576198578},{"text":"Yeah.","start":826.42,"end":826.58,"sentiment":"neutral","sentiment_score":-0.007506995461881161},{"text":"No.","start":826.58,"end":827.08,"sentiment":"neutral","sentiment_score":-0.1609676480293274}],"sentiment":"neutral","sentiment_score":0.03262340769703899,"num_words":7,"start":820.48505,"end":827.08},{"sentences":[{"text":"Yeah.","start":829.54,"end":830.02,"sentiment":"neutral","sentiment_score":-0.017641687765717506},{"text":"So yeah.","start":830.02,"end":831.14,"sentiment":"neutral","sentiment_score":-0.012693414464592934},{"text":"No.","start":831.14,"end":831.26,"sentiment":"neutral","sentiment_score":-0.08702302724123001},{"text":"I just like well, it looks and I couldn't find manual statements for this year.","start":831.26,"end":834.66003,"sentiment":"neutral","sentiment_score":-0.1376352195938428},{"text":"It hasn't come out yet on iHub unless you can see it, but I looked at the other day and couldn't find it.","start":834.66003,"end":839.055,"sentiment":"neutral","sentiment_score":-0.10040732602710309}],"sentiment":"neutral","sentiment_score":-0.10723686515397969,"num_words":42,"start":829.54,"end":839.055},{"sentences":[{"text":"I just found the one previously.","start":839.055,"end":840.495,"sentiment":"neutral","sentiment_score":-0.054623462880651154},{"text":"So I was just trying to go through and see the percentages overall.","start":840.495,"end":847.075,"sentiment":"neutral","sentiment_score":-0.01461343510219684},{"text":"So would you have the return for per return to this portfolio to last four years, each year.","start":847.695,"end":856.64,"sentiment":"neutral","sentiment_score":0.026329344966345362},{"text":"So, obviously, I know it goes up and down, but I I don't know where that section is after like, when I first went with you guys, you said after fees, like, obviously, you can't can't go into to guarantee the returns, but my first going to which to is after fees, you're you guys were most on average over over 11%.","start":856.64,"end":878.055,"sentiment":"neutral","sentiment_score":-0.05735566064475044},{"text":"And then I thought, okay.","start":878.69,"end":879.99,"sentiment":"neutral","sentiment_score":-0.02971104867756367}],"sentiment":"neutral","sentiment_score":-0.03604224449596726,"num_words":104,"start":839.055,"end":879.99},{"sentences":[{"text":"In each annual statement, it should give me a rough estimates after fees how much return I got for the year.","start":880.05,"end":886.15,"sentiment":"neutral","sentiment_score":-0.06110833461085955},{"text":"I can never find that.","start":886.21,"end":887.58997,"sentiment":"neutral","sentiment_score":-0.332494854927063},{"text":"Yeah.","start":895.95496,"end":896.45496,"sentiment":"neutral","sentiment_score":0.003298616036772728},{"text":"Oh, I can't help you.","start":898.675,"end":900.135,"sentiment":"neutral","sentiment_score":-0.16815513074398042},{"text":"Yeah.","start":902.035,"end":902.535,"sentiment":"neutral","sentiment_score":0.015436232089996338}],"sentiment":"neutral","sentiment_score":-0.11417545778959086,"num_words":33,"start":880.05,"end":902.535},{"sentences":[{"text":"So quickly, I'm just I'm just in page 15.","start":935.28,"end":937.76,"sentiment":"neutral","sentiment_score":0.03601074798239602},{"text":"I'm just trying to understand what it means here.","start":937.76,"end":940.0,"sentiment":"neutral","sentiment_score":0.000672628999584251},{"text":"So investments you got the investments here.","start":940.0,"end":942.26,"sentiment":"neutral","sentiment_score":0.02216957403080804},{"text":"I gotcha.","start":942.56,"end":943.22003,"sentiment":"neutral","sentiment_score":0.009112949250265956},{"text":"So you got so are you on PIPING as well?","start":943.44,"end":948.955,"sentiment":"neutral","sentiment_score":0.2807836398482323}],"sentiment":"neutral","sentiment_score":0.08949728940638739,"num_words":37,"start":935.28,"end":948.955},{"sentences":[{"text":"Okay.","start":950.375,"end":950.855,"sentiment":"neutral","sentiment_score":0.11825474351644516},{"text":"So go away yeah.","start":950.855,"end":951.735,"sentiment":"neutral","sentiment_score":-0.1891950834542513},{"text":"So yeah.","start":951.735,"end":953.335,"sentiment":"neutral","sentiment_score":-0.029504939448088408},{"text":"So so Share Court, so let's see.","start":953.335,"end":955.735,"sentiment":"neutral","sentiment_score":0.004654245584138802},{"text":"Obviously, your bonds.","start":955.735,"end":956.955,"sentiment":"neutral","sentiment_score":-0.0026259412989020348}],"sentiment":"neutral","sentiment_score":-0.03957844552967478,"num_words":17,"start":950.375,"end":956.955},{"sentences":[{"text":"So that's are these all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the agrees or oh, Yep.","start":957.335,"end":991.79004,"sentiment":"neutral","sentiment_score":0.028650406317672496},{"text":"Yep.","start":992.25,"end":992.75,"sentiment":"neutral","sentiment_score":0.0408850759267807},{"text":"Yep.","start":993.53,"end":994.03,"sentiment":"neutral","sentiment_score":0.0319385752081871},{"text":"Yep.","start":994.25,"end":994.41003,"sentiment":"neutral","sentiment_score":0.07545271515846252},{"text":"Yep.","start":994.41003,"end":994.91003,"sentiment":"neutral","sentiment_score":0.07628456503152847}],"sentiment":"neutral","sentiment_score":0.03162227945427436,"num_words":37,"start":957.335,"end":994.91003},{"sentences":[{"text":"So you oh, first is Tri and Shaz.","start":1007.475,"end":1009.15497,"sentiment":"neutral","sentiment_score":0.05279828514903784},{"text":"Yeah.","start":1009.15497,"end":1009.39496,"sentiment":"neutral","sentiment_score":0.055789120495319366},{"text":"And then what's the other one, sir?","start":1009.39496,"end":1010.855,"sentiment":"neutral","sentiment_score":0.025269120931625366},{"text":"Oh, I have beta shades back to $2,200.","start":1015.49,"end":1017.41,"sentiment":"neutral","sentiment_score":0.040125932078808546},{"text":"Yep.","start":1017.41,"end":1017.81,"sentiment":"neutral","sentiment_score":0.05152058228850365}],"sentiment":"neutral","sentiment_score":0.04110349148511887,"num_words":25,"start":1007.475,"end":1017.81},{"sentences":[{"text":"Is that is that the is that beta shades thing of values?","start":1017.81,"end":1020.93,"sentiment":"neutral","sentiment_score":0.023033145000226796},{"text":"200 or van.","start":1020.93,"end":1023.50995,"sentiment":"neutral","sentiment_score":0.0050697413583596545},{"text":"That's it.","start":1024.45,"end":1025.11,"sentiment":"neutral","sentiment_score":0.022891313768923283},{"text":"Yep.","start":1028.37,"end":1028.87,"sentiment":"neutral","sentiment_score":0.07174503058195114},{"text":"Yep.","start":1036.495,"end":1036.575,"sentiment":"neutral","sentiment_score":0.04732539504766464}],"sentiment":"neutral","sentiment_score":0.024024211433961204,"num_words":19,"start":1017.81,"end":1036.575},{"sentences":[{"text":"Okay.","start":1036.575,"end":1037.075,"sentiment":"neutral","sentiment_score":0.029960719868540764},{"text":"So in terms of that fairly estranged shares, why have why have you looked at those guys?","start":1037.215,"end":1041.955,"sentiment":"neutral","sentiment_score":0.0015121357077184842},{"text":"Yep.","start":1049.19,"end":1049.69,"sentiment":"neutral","sentiment_score":0.22214269638061523},{"text":"Yep.","start":1051.75,"end":1052.25,"sentiment":"neutral","sentiment_score":0.3283349275588989},{"text":"Okay.","start":1056.7899,"end":1057.2899,"sentiment":"neutral","sentiment_score":0.20583242177963257}],"sentiment":"neutral","sentiment_score":0.038665574886614366,"num_words":21,"start":1036.575,"end":1057.2899},{"sentences":[{"text":"Yep.","start":1058.715,"end":1058.955,"sentiment":"neutral","sentiment_score":0.010341746732592584},{"text":"Yep.","start":1058.955,"end":1059.195,"sentiment":"neutral","sentiment_score":0.002227356657385826},{"text":"Yep.","start":1059.195,"end":1059.515,"sentiment":"neutral","sentiment_score":0.005364324431866407},{"text":"Yep.","start":1059.515,"end":1060.015,"sentiment":"neutral","sentiment_score":0.005216158460825682},{"text":"Okay.","start":1061.995,"end":1062.495,"sentiment":"neutral","sentiment_score":0.0017815819010138512}],"sentiment":"neutral","sentiment_score":0.0049862336367368695,"num_words":5,"start":1058.715,"end":1062.495},{"sentences":[{"text":"Yep.","start":1062.955,"end":1063.455,"sentiment":"neutral","sentiment_score":-0.0005847131833434105},{"text":"Yep.","start":1069.755,"end":1070.255,"sentiment":"neutral","sentiment_score":-0.0018286410486325624},{"text":"Yep.","start":1070.635,"end":1071.135,"sentiment":"neutral","sentiment_score":0.000979829579591751},{"text":"Yeah.","start":1079.1,"end":1079.6,"sentiment":"neutral","sentiment_score":0.07523304224014282},{"text":"Yeah.","start":1083.66,"end":1084.16,"sentiment":"neutral","sentiment_score":0.25728800892829895}],"sentiment":"neutral","sentiment_score":0.06621750530321151,"num_words":5,"start":1062.955,"end":1084.16},{"sentences":[{"text":"Yeah.","start":1086.78,"end":1087.28,"sentiment":"neutral","sentiment_score":0.09976980835199356},{"text":"Yep.","start":1093.645,"end":1094.145,"sentiment":"neutral","sentiment_score":0.03670309856534004},{"text":"Yep.","start":1095.085,"end":1095.565,"sentiment":"neutral","sentiment_score":0.04555703327059746},{"text":"So the ones in so the ones in I where it says buy, sell, and in Grain, they're the new ones.","start":1095.565,"end":1101.9501,"sentiment":"neutral","sentiment_score":0.02277955106858696},{"text":"Oh, no.","start":1102.01,"end":1102.49,"sentiment":"neutral","sentiment_score":-0.041992062702775}],"sentiment":"neutral","sentiment_score":0.022169861047027204,"num_words":26,"start":1086.78,"end":1102.49},{"sentences":[{"text":"It's it's all the security.","start":1102.49,"end":1103.53,"sentiment":"neutral","sentiment_score":-0.07021357417106629},{"text":"Well, that's hack.","start":1103.53,"end":1103.93,"sentiment":"neutral","sentiment_score":-0.10073323299487431},{"text":"We've already got hack.","start":1103.93,"end":1104.73,"sentiment":"neutral","sentiment_score":-0.05807911232113838},{"text":"So what's that Grain one, mate?","start":1104.73,"end":1106.49,"sentiment":"neutral","sentiment_score":0.003137880121357739},{"text":"So if you got the beta share service security, obviously, we already we have that.","start":1106.49,"end":1110.67,"sentiment":"neutral","sentiment_score":0.01794828474521637}],"sentiment":"neutral","sentiment_score":-0.018107044461155027,"num_words":33,"start":1102.49,"end":1110.67},{"sentences":[{"text":"That's in Grain.","start":1110.89,"end":1111.9501,"sentiment":"neutral","sentiment_score":0.017406733085711796},{"text":"So you bought more of it, you say?","start":1112.135,"end":1113.755,"sentiment":"neutral","sentiment_score":0.02199651685077697},{"text":"Oh, I got it.","start":1114.095,"end":1117.1151,"sentiment":"neutral","sentiment_score":0.03363219182938337},{"text":"Oh, okay.","start":1119.5751,"end":1120.055,"sentiment":"neutral","sentiment_score":0.03952748142182827},{"text":"Yep.","start":1120.055,"end":1120.375,"sentiment":"neutral","sentiment_score":0.02574923262000084}],"sentiment":"neutral","sentiment_score":0.025973627602474555,"num_words":18,"start":1110.89,"end":1120.375},{"sentences":[{"text":"Yep.","start":1120.375,"end":1120.6151,"sentiment":"neutral","sentiment_score":0.018438071012496948},{"text":"Yep.","start":1120.6151,"end":1121.0951,"sentiment":"neutral","sentiment_score":0.013811694458127022},{"text":"Yep.","start":1121.0951,"end":1121.3351,"sentiment":"neutral","sentiment_score":0.016039570793509483},{"text":"Yep.","start":1121.3351,"end":1121.5751,"sentiment":"neutral","sentiment_score":0.006227988284081221},{"text":"Yep.","start":1121.5751,"end":1122.0751,"sentiment":"neutral","sentiment_score":0.004900380037724972}],"sentiment":"neutral","sentiment_score":0.01188354091718793,"num_words":5,"start":1120.375,"end":1122.0751},{"sentences":[{"text":"And then where it says oh, 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okay.","start":1134.76,"end":1135.24,"sentiment":"neutral","sentiment_score":-0.008896568324416876},{"text":"0%.","start":1135.24,"end":1135.88,"sentiment":"neutral","sentiment_score":-0.0014615891268476844}],"sentiment":"neutral","sentiment_score":-0.00044571792629236946,"num_words":6,"start":1128.04,"end":1135.88},{"sentences":[{"text":"Yep.","start":1135.88,"end":1136.12,"sentiment":"neutral","sentiment_score":-0.0014445921406149864},{"text":"And then what's it?","start":1136.12,"end":1137.26,"sentiment":"neutral","sentiment_score":-0.009547056164592505},{"text":"Then it says then it says Collier.","start":1137.3201,"end":1139.745,"sentiment":"neutral","sentiment_score":-0.011052995387996947},{"text":"Yeah.","start":1142.205,"end":1142.705,"sentiment":"neutral","sentiment_score":-0.007170993834733963},{"text":"I've read stuff and listened to for a while, there's some things 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ETF?","start":1254.715,"end":1258.895,"sentiment":"neutral","sentiment_score":0.016766299657961902},{"text":"Yep.","start":1262.635,"end":1263.135,"sentiment":"neutral","sentiment_score":0.07742207497358322},{"text":"Yep.","start":1273.92,"end":1274.42,"sentiment":"neutral","sentiment_score":0.05668739601969719},{"text":"Yeah.","start":1275.76,"end":1276.0801,"sentiment":"neutral","sentiment_score":-0.0010216041700914502},{"text":"So it's like a DHHF for beta shares.","start":1276.0801,"end":1278.8201,"sentiment":"neutral","sentiment_score":0.012288587633520365}],"sentiment":"neutral","sentiment_score":0.01844370221702515,"num_words":28,"start":1254.715,"end":1278.8201},{"sentences":[{"text":"That's all the thing or smaller than 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okay.","start":1312.895,"end":1314.3151,"sentiment":"neutral","sentiment_score":0.06501458026468754}],"sentiment":"neutral","sentiment_score":0.03609942702487821,"num_words":21,"start":1304.9901,"end":1314.3151},{"sentences":[{"text":"Yep.","start":1314.375,"end":1314.875,"sentiment":"neutral","sentiment_score":0.10945087671279909},{"text":"Yep.","start":1315.895,"end":1316.395,"sentiment":"neutral","sentiment_score":0.09937919676303864},{"text":"Yeah.","start":1318.135,"end":1318.2151,"sentiment":"neutral","sentiment_score":0.05292206257581711},{"text":"Yeah.","start":1318.2151,"end":1318.375,"sentiment":"neutral","sentiment_score":0.05048912391066551},{"text":"Yeah.","start":1318.375,"end":1318.615,"sentiment":"neutral","sentiment_score":0.05090894550085068}],"sentiment":"neutral","sentiment_score":0.0726300410926342,"num_words":5,"start":1314.375,"end":1318.615},{"sentences":[{"text":"Yeah.","start":1318.615,"end":1318.775,"sentiment":"neutral","sentiment_score":0.05904924497008324},{"text":"Yeah.","start":1318.775,"end":1318.935,"sentiment":"neutral","sentiment_score":0.061373427510261536},{"text":"Yeah.","start":1318.935,"end":1319.435,"sentiment":"neutral","sentiment_score":0.054987676441669464},{"text":"Okay.","start":1322.8551,"end":1323.255,"sentiment":"neutral","sentiment_score":0.03333034738898277},{"text":"Yep.","start":1323.255,"end":1323.415,"sentiment":"neutral","sentiment_score":0.024118497967720032}],"sentiment":"neutral","sentiment_score":0.04657183885574341,"num_words":5,"start":1318.615,"end":1323.415},{"sentences":[{"text":"Yeah.","start":1323.415,"end":1323.665,"sentiment":"neutral","sentiment_score":0.014301350340247154},{"text":"Okay.","start":1323.665,"end":1324.02,"sentiment":"neutral","sentiment_score":0.0034375712275505066},{"text":"Blah blah blah.","start":1324.02,"end":1326.18,"sentiment":"neutral","sentiment_score":-0.04229662070671717},{"text":"$15.10 $15.07.","start":1326.18,"end":1328.18,"sentiment":"neutral","sentiment_score":0.005749608390033245},{"text":"Yep.","start":1328.18,"end":1328.68,"sentiment":"neutral","sentiment_score":0.0371108278632164}],"sentiment":"neutral","sentiment_score":-0.007567611988633871,"num_words":8,"start":1323.415,"end":1328.68},{"sentences":[{"text":"Alright.","start":1328.74,"end":1329.06,"sentiment":"neutral","sentiment_score":0.10804754495620728},{"text":"Cool.","start":1329.06,"end":1329.56,"sentiment":"neutral","sentiment_score":0.1254192292690277},{"text":"And then there's dash.","start":1332.66,"end":1334.68,"sentiment":"neutral","sentiment_score":0.02474419609643519},{"text":"Yep.","start":1337.395,"end":1337.895,"sentiment":"neutral","sentiment_score":-0.0044483765959739685},{"text":"I'm going down 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later.","start":1366.005,"end":1371.3049,"sentiment":"neutral","sentiment_score":-0.20150645077228546}],"sentiment":"neutral","sentiment_score":-0.15310765122278377,"num_words":52,"start":1355.39,"end":1371.3049},{"sentences":[{"text":"So it's just taking me a long freaking page.","start":1373.2849,"end":1379.9401,"sentiment":"negative","sentiment_score":-0.39738036857710946},{"text":"So twenty four days if I went fast.","start":1379.9401,"end":1382.1201,"sentiment":"neutral","sentiment_score":-0.25832977145910263},{"text":"Oh, yeah.","start":1385.2201,"end":1385.7001,"sentiment":"neutral","sentiment_score":-0.0823623426258564},{"text":"No.","start":1385.7001,"end":1385.9401,"sentiment":"neutral","sentiment_score":-0.1662888377904892},{"text":"Yeah.","start":1385.9401,"end":1386.18,"sentiment":"neutral","sentiment_score":-0.1220541000366211}],"sentiment":"neutral","sentiment_score":-0.2902918624736014,"num_words":21,"start":1373.2849,"end":1386.18},{"sentences":[{"text":"No.","start":1386.18,"end":1386.42,"sentiment":"neutral","sentiment_score":-0.11309009045362473},{"text":"I was yeah.","start":1386.42,"end":1387.06,"sentiment":"neutral","sentiment_score":-0.2096595416466395},{"text":"I don't know what appreciate it.","start":1387.06,"end":1388.8201,"sentiment":"negative","sentiment_score":-0.4337641845146815},{"text":"So 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still there and what you have what your thoughts were of it.","start":1482.55,"end":1490.2301,"sentiment":"neutral","sentiment_score":-0.09029528307063239},{"text":"But, obviously, you've changed that, so that's kind of very off my mind now.","start":1490.2301,"end":1495.835,"sentiment":"negative","sentiment_score":-0.38151255143540247},{"text":"And then, yeah, rebalancing stuff, changing a few things.","start":1496.615,"end":1499.735,"sentiment":"neutral","sentiment_score":0.026560496331916914},{"text":"We've we've got a head of head with that fine as well.","start":1499.735,"end":1502.695,"sentiment":"neutral","sentiment_score":0.1359711072097222},{"text":"But, yeah, I see if I can just get through on my computer when I can see it properly.","start":1502.695,"end":1506.055,"sentiment":"neutral","sentiment_score":-0.008167098815503874}],"sentiment":"neutral","sentiment_score":-0.07624705338829689,"num_words":89,"start":1482.55,"end":1506.055},{"sentences":[{"text":"It's just hard to 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right.","start":1566.51,"end":1566.99,"sentiment":"neutral","sentiment_score":0.015792992431670427},{"text":"My my work on my on my computer better than my phone maybe.","start":1566.99,"end":1570.51,"sentiment":"neutral","sentiment_score":0.025698794768406794},{"text":"So but, yeah, I'll if it says if I if I go all the way down past statement advice, it should it should I should be able to get another section in your spine.","start":1570.51,"end":1579.345,"sentiment":"neutral","sentiment_score":0.038656622226185655},{"text":"Is that correct?","start":1579.345,"end":1582.005,"sentiment":"neutral","sentiment_score":0.06761729468901952},{"text":"Oh, okay.","start":1584.625,"end":1585.365,"sentiment":"neutral","sentiment_score":0.07451817020773888}],"sentiment":"neutral","sentiment_score":0.037627475870842184,"num_words":54,"start":1566.51,"end":1585.365},{"sentences":[{"text":"Yeah.","start":1585.425,"end":1585.665,"sentiment":"neutral","sentiment_score":0.06489908695220947},{"text":"Yeah.","start":1585.665,"end":1586.165,"sentiment":"neutral","sentiment_score":0.06743461638689041},{"text":"Yep.","start":1591.81,"end":1592.05,"sentiment":"neutral","sentiment_score":0.11002719402313232},{"text":"Okay.","start":1592.05,"end":1592.55,"sentiment":"neutral","sentiment_score":0.19676530361175537},{"text":"Cool.","start":1592.6901,"end":1592.8501,"sentiment":"neutral","sentiment_score":0.302742063999176}],"sentiment":"neutral","sentiment_score":0.14837365299463273,"num_words":5,"start":1585.425,"end":1592.8501},{"sentences":[{"text":"Cool.","start":1592.8501,"end":1593.3501,"sentiment":"neutral","sentiment_score":0.2653678059577942},{"text":"Yeah.","start":1595.01,"end":1595.17,"sentiment":"neutral","sentiment_score":0.1345144510269165},{"text":"Right.","start":1595.17,"end":1595.41,"sentiment":"neutral","sentiment_score":0.06190365552902222},{"text":"Like I said, it's not letting me do that.","start":1595.41,"end":1596.93,"sentiment":"neutral","sentiment_score":-0.20844770926568243},{"text":"It's just letting me go down to that page and not go any any further.","start":1596.93,"end":1600.79,"sentiment":"neutral","sentiment_score":-0.10138684312502542}],"sentiment":"neutral","sentiment_score":-0.10870541176862186,"num_words":27,"start":1592.8501,"end":1600.79},{"sentences":[{"text":"So yeah.","start":1602.2101,"end":1603.25,"sentiment":"neutral","sentiment_score":0.23060502111911774},{"text":"That's fine.","start":1603.25,"end":1604.0701,"sentiment":"positive","sentiment_score":0.5154746025800705},{"text":"Cool.","start":1604.6849,"end":1605.005,"sentiment":"positive","sentiment_score":0.7332628965377808},{"text":"Cool.","start":1605.005,"end":1605.505,"sentiment":"positive","sentiment_score":0.5431886911392212},{"text":"Yeah.","start":1606.2849,"end":1606.605,"sentiment":"neutral","sentiment_score":0.19087770581245425}],"sentiment":"positive","sentiment_score":0.42278407726969036,"num_words":7,"start":1602.2101,"end":1606.605},{"sentences":[{"text":"So there's a bit just to read through in that.","start":1606.605,"end":1609.0249,"sentiment":"neutral","sentiment_score":0.060975292697548866},{"text":"What what other things do you wanna talk about today?","start":1609.1649,"end":1611.585,"sentiment":"neutral","sentiment_score":0.03054168652743101},{"text":"Obviously, give give me those.","start":1611.885,"end":1613.9049,"sentiment":"neutral","sentiment_score":0.012562708929181099},{"text":"Yep.","start":1623.4199,"end":1623.9199,"sentiment":"neutral","sentiment_score":0.006088698282837868},{"text":"Yep.","start":1624.22,"end":1624.72,"sentiment":"neutral","sentiment_score":-0.0016734953969717026}],"sentiment":"neutral","sentiment_score":0.03638513110302113,"num_words":27,"start":1606.605,"end":1624.72},{"sentences":[{"text":"Yeah.","start":1634.985,"end":1635.305,"sentiment":"neutral","sentiment_score":0.010834189131855965},{"text":"What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward.","start":1635.305,"end":1646.8251,"sentiment":"neutral","sentiment_score":-0.01756581911367589},{"text":"But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details?","start":1646.8251,"end":1653.5,"sentiment":"neutral","sentiment_score":-0.0068681852784580905},{"text":"Oh, okay.","start":1660.44,"end":1660.84,"sentiment":"neutral","sentiment_score":0.018020222894847393},{"text":"Yeah.","start":1660.84,"end":1661.08,"sentiment":"neutral","sentiment_score":0.0053931791335344315}],"sentiment":"neutral","sentiment_score":-0.010774809448837729,"num_words":59,"start":1634.985,"end":1661.08},{"sentences":[{"text":"Sorry.","start":1661.08,"end":1661.4,"sentiment":"neutral","sentiment_score":-0.03403988108038902},{"text":"Sorry.","start":1661.4,"end":1661.64,"sentiment":"neutral","sentiment_score":-0.05418143421411514},{"text":"I thought you'd.","start":1661.64,"end":1662.345,"sentiment":"neutral","sentiment_score":-0.034711819142103195},{"text":"Yeah.","start":1662.505,"end":1662.745,"sentiment":"neutral","sentiment_score":0.0029364777728915215},{"text":"That's fine.","start":1662.745,"end":1663.5449,"sentiment":"neutral","sentiment_score":0.03199795167893171}],"sentiment":"neutral","sentiment_score":-0.01567804894875735,"num_words":8,"start":1661.08,"end":1663.5449},{"sentences":[{"text":"So I thought I'd say you you send us for that.","start":1663.5449,"end":1665.3049,"sentiment":"neutral","sentiment_score":0.04707088152115995},{"text":"So if it's still coming, fine.","start":1665.3049,"end":1666.505,"sentiment":"neutral","sentiment_score":0.07021116837859154},{"text":"That's fine.","start":1666.505,"end":1667.245,"sentiment":"neutral","sentiment_score":0.15629444271326065},{"text":"So, yeah, so obviously, I'll go go through all that.","start":1669.5449,"end":1672.505,"sentiment":"neutral","sentiment_score":0.0829745076596737},{"text":"And then when does it when do you need my signature?","start":1672.505,"end":1675.565,"sentiment":"neutral","sentiment_score":0.0321477973325686}],"sentiment":"neutral","sentiment_score":0.06087516099214554,"num_words":40,"start":1663.5449,"end":1675.565},{"sentences":[{"text":"Like, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by?","start":1675.625,"end":1681.57,"sentiment":"neutral","sentiment_score":0.06203829939477146},{"text":"Just so I know.","start":1682.11,"end":1682.9299,"sentiment":"neutral","sentiment_score":-0.005025242455303669},{"text":"Yep.","start":1690.35,"end":1690.85,"sentiment":"neutral","sentiment_score":-0.002088169334456325},{"text":"Yep.","start":1691.7949,"end":1692.2949,"sentiment":"neutral","sentiment_score":-0.009657817892730236},{"text":"Yep.","start":1696.595,"end":1697.095,"sentiment":"neutral","sentiment_score":-0.032721951603889465}],"sentiment":"neutral","sentiment_score":0.04594678312329756,"num_words":31,"start":1675.625,"end":1697.095},{"sentences":[{"text":"Yep.","start":1702.515,"end":1702.835,"sentiment":"neutral","sentiment_score":0.01179161947220564},{"text":"Yep.","start":1702.835,"end":1703.315,"sentiment":"neutral","sentiment_score":0.04494702070951462},{"text":"Yep.","start":1703.315,"end":1703.475,"sentiment":"neutral","sentiment_score":0.1301194578409195},{"text":"That's good.","start":1703.475,"end":1704.035,"sentiment":"positive","sentiment_score":0.3936831057071686},{"text":"That's right.","start":1704.035,"end":1704.515,"sentiment":"neutral","sentiment_score":0.30314984917640686}],"sentiment":"neutral","sentiment_score":0.2257891439699701,"num_words":7,"start":1702.515,"end":1704.515},{"sentences":[{"text":"I know.","start":1704.515,"end":1705.095,"sentiment":"neutral","sentiment_score":0.19293030351400375},{"text":"I'll get back to you soon.","start":1705.26,"end":1706.46,"sentiment":"neutral","sentiment_score":0.16718244552612305},{"text":"I was just gonna read through it all.","start":1706.46,"end":1707.6599,"sentiment":"neutral","sentiment_score":0.12897868640720844},{"text":"I was just trying to get this email working.","start":1707.6599,"end":1709.4401,"sentiment":"neutral","sentiment_score":0.11646889315711127},{"text":"The other things I need to look at, but besides that, that's been that's been good tool now.","start":1709.74,"end":1714.7,"sentiment":"neutral","sentiment_score":0.2576168262296253}],"sentiment":"neutral","sentiment_score":0.18851413213929466,"num_words":43,"start":1704.515,"end":1714.7},{"sentences":[{"text":"Good to see that profile of going through some stuff anyway and go from that.","start":1714.7,"end":1718.86,"sentiment":"positive","sentiment_score":0.537609726190567},{"text":"But besides that, I think we're we're good.","start":1718.86,"end":1723.005,"sentiment":"neutral","sentiment_score":0.26800940837711096},{"text":"If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about.","start":1723.005,"end":1728.305,"sentiment":"neutral","sentiment_score":0.21215444608874942},{"text":"Then, yeah, I'll look through it all and we'll go from there.","start":1729.965,"end":1732.4451,"sentiment":"neutral","sentiment_score":0.17731942857305208},{"text":"But I'm happy with the the changes.","start":1732.4451,"end":1735.23,"sentiment":"positive","sentiment_score":0.6441896898405892}],"sentiment":"positive","sentiment_score":0.3342297598719597,"num_words":65,"start":1714.7,"end":1735.23},{"sentences":[{"text":"Like I say, I need you on my phone anyway.","start":1735.23,"end":1737.57,"sentiment":"neutral","sentiment_score":0.293630039691925},{"text":"So, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio.","start":1738.99,"end":1747.25,"sentiment":"neutral","sentiment_score":0.21873319278592648},{"text":"So it's good that you've looked at we're diversifying that and change it around to to make it better.","start":1747.47,"end":1754.7251,"sentiment":"positive","sentiment_score":0.5540900669599834},{"text":"So thank you for that.","start":1754.7251,"end":1755.9451,"sentiment":"positive","sentiment_score":0.6500626087188721},{"text":"Yep.","start":1761.8451,"end":1762.3451,"sentiment":"neutral","sentiment_score":0.09792925417423248}],"sentiment":"positive","sentiment_score":0.37660547243110065,"num_words":58,"start":1735.23,"end":1762.3451},{"sentences":[{"text":"Yep.","start":1764.87,"end":1765.3501,"sentiment":"neutral","sentiment_score":0.09916311502456664},{"text":"Yep.","start":1765.3501,"end":1765.8501,"sentiment":"neutral","sentiment_score":0.08482173085212708},{"text":"Yep.","start":1769.1901,"end":1769.3501,"sentiment":"neutral","sentiment_score":0.08362209796905518},{"text":"Yep.","start":1769.3501,"end":1769.8501,"sentiment":"neutral","sentiment_score":0.1555960178375244},{"text":"Perfect.","start":1769.9901,"end":1770.4901,"sentiment":"positive","sentiment_score":0.39436495304107666}],"sentiment":"neutral","sentiment_score":0.16351358294487,"num_words":5,"start":1764.87,"end":1770.4901},{"sentences":[{"text":"Yep.","start":1785.335,"end":1785.835,"sentiment":"neutral","sentiment_score":0.0401984229683876},{"text":"Yep.","start":1786.295,"end":1786.6951,"sentiment":"neutral","sentiment_score":0.10587827861309052},{"text":"That's alright.","start":1786.6951,"end":1787.255,"sentiment":"neutral","sentiment_score":0.2049556002020836},{"text":"All good.","start":1787.255,"end":1787.735,"sentiment":"positive","sentiment_score":0.4236469268798828},{"text":"Thank you.","start":1787.735,"end":1788.475,"sentiment":"positive","sentiment_score":0.4750518202781677}],"sentiment":"neutral","sentiment_score":0.2941731745377183,"num_words":8,"start":1785.335,"end":1788.475},{"sentences":[{"text":"Yep.","start":1789.71,"end":1790.21,"sentiment":"neutral","sentiment_score":0.1871420592069626},{"text":"Yep.","start":1802.11,"end":1802.35,"sentiment":"neutral","sentiment_score":0.05875420570373535},{"text":"Yeah.","start":1802.35,"end":1802.59,"sentiment":"neutral","sentiment_score":0.05275241285562515},{"text":"Probably before Christmas.","start":1802.59,"end":1804.965,"sentiment":"neutral","sentiment_score":0.03875278681516647},{"text":"Yeah.","start":1804.965,"end":1805.285,"sentiment":"neutral","sentiment_score":0.04409932717680931}],"sentiment":"neutral","sentiment_score":0.06557233791266169,"num_words":7,"start":1789.71,"end":1805.285},{"sentences":[{"text":"In Pennsylvania, but and then we'll go from there.","start":1805.285,"end":1807.685,"sentiment":"neutral","sentiment_score":0.060176731604668826},{"text":"But I said I'll actually know before that.","start":1807.685,"end":1809.685,"sentiment":"neutral","sentiment_score":0.018653806066140532},{"text":"Obviously, I'll I'll check with all this once I get get through it all.","start":1809.685,"end":1813.045,"sentiment":"neutral","sentiment_score":0.12379798559205872},{"text":"Any questions I have that so you just ask questions if you don't know.","start":1813.045,"end":1816.885,"sentiment":"neutral","sentiment_score":0.05983891950121948},{"text":"So if there's any that I'm aware of, I'll I'll give you an email and get from there.","start":1816.885,"end":1828.1,"sentiment":"neutral","sentiment_score":0.1360872758862873}],"sentiment":"neutral","sentiment_score":0.0906556931782573,"num_words":63,"start":1805.285,"end":1828.1},{"sentences":[{"text":"Yep.","start":1830.08,"end":1830.58,"sentiment":"neutral","sentiment_score":0.24104690551757812},{"text":"We're good.","start":1831.5629,"end":1832.1229,"sentiment":"positive","sentiment_score":0.6809972822666168},{"text":"Thanks, Tommy.","start":1832.1229,"end":1832.6829,"sentiment":"positive","sentiment_score":0.7994366586208344},{"text":"Cheers.","start":1832.6829,"end":1832.9229,"sentiment":"positive","sentiment_score":0.7394814491271973},{"text":"Bye.","start":1832.9229,"end":1833.4229,"sentiment":"positive","sentiment_score":0.510699987411499}],"sentiment":"positive","sentiment_score":0.6360137462615967,"num_words":7,"start":1830.08,"end":1833.4229},{"sentences":[{"text":"Yeah.","start":1836.4429,"end":1836.9429,"sentiment":"positive","sentiment_score":0.5165252685546875},{"text":"Bye.","start":1837.2429,"end":1837.7279,"sentiment":"neutral","sentiment_score":-0.11267413944005966}],"sentiment":"neutral","sentiment_score":0.20192556455731392,"num_words":2,"start":1836.4429,"end":1837.7279}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line.\n\nChannel 0: Good day, Troy. It's Tommy here, senior adviser over to you, mate. Can you hear me okay?\n\nChannel 1: Oops.\n\nChannel 0: Fantastic. Mate, I've got you booked in for a bit of a catch up to go through the super portfolio. Is now still with the done?\n\nChannel 1: Yep. Yep. You\n\nChannel 0: Yep.\n\nChannel 1: on you on speaker too, are you? In the office? Because, yeah, a bit bit echoey.\n\nChannel 0: Good day. So, you know, I've just got the the old AirPods in there. Maybe a bit of a headset going\n\nChannel 1: Oh,\n\nChannel 0: on.\n\nChannel 1: okay. Okay. Yep.\n\nChannel 0: Apologies for that. If you need me to kind of find down the volume, just stop the echo, just let me know. Okay?\n\nChannel 1: Yep.\n\nChannel 0: Fantastic. Just before I go through, I've got a bit of an email pack to shoot through to you. I'm just gonna do a quick security\n\nChannel 1: Yep.\n\nChannel 0: check with you if that's alright.\n\nChannel 1: I'll yep. Trying to answer you.\n\nChannel 0: Fantastic. So I'll pop it through now. And if you could just confirm date of birth and address for me, that would be fantastic.\n\nChannel 1: 05/30/1985.\n\nChannel 0: Perfect.\n\nChannel 1: And 211 Sinks Road, Waver Heights.\n\nChannel 0: Amazing. Thank you so much for that, Troy. Mate, that should come through pretty quickly with the new system. You've used it before, so it shouldn't go through to your spam box.\n\nChannel 1: Yep.\n\nChannel 0: But I've got it sent through to your Hotmail address.\n\nChannel 1: Yep. So it's come through. Yep.\n\nChannel 0: Fantastic. So there's about 11 documents on here, one that I wanna go through with you. If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together. And that way, we can have a bit of a scroll through if that's alright.\n\nChannel 1: Alright. Just wait for it to load.\n\nChannel 0: No. It's alright, mate. How's everything been with you?\n\nChannel 1: Not too bad, man. Nice and busy, which is which is good. I suppose it works. And then the kids are getting older like usual, like everyone else does. So, yes, not too bad so far, mate.\n\nCan't complain. So\n\nChannel 0: Good to hear. Good to hear.\n\nChannel 1: yeah. That's that's open now, mate. If you want to look\n\nChannel 0: Cool.\n\nChannel 1: through it.\n\nChannel 0: So you should see a beachfront city picture there. Looks\n\nChannel 1: Yep. Yep.\n\nChannel 0: like the Gold Coast. Perfect. So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super. So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover. The page five and six, we've got estate planning.\n\nJust reminders for wills and powers of attorney. We're not including insurance advice in this document, but I'll touch on that with you in a sec as well. And if you can just quickly check for me, page five, I've\n\nChannel 1: It's\n\nChannel 0: got\n\nChannel 1: for\n\nChannel 0: what we noted down for, like, cash flow, debt management, and investment,\n\nChannel 1: me.\n\nChannel 0: which\n\nChannel 1: Mhmm. I\n\nChannel 0: was\n\nChannel 1: don't know\n\nChannel 0: basically\n\nChannel 1: what's yeah. I'm sorry.\n\nChannel 0: focus on the business, pay down the mortgage, clear that off for retirement, and we were talking about maybe coming back to some personal investing or investing for the kids a bit later down the line.\n\nChannel 1: Yep. Yeah. I've just got on my phone, so I'm just gonna zoom up and have a look at it. So let\n\nChannel 0: Yeah. That's alright.\n\nChannel 1: me see\n\nChannel 0: Can you\n\nChannel 1: if it's\n\nChannel 0: make\n\nChannel 1: still\n\nChannel 0: out the figures in everything?\n\nChannel 1: yeah. I can see the pages. Yep. And that's that's, you know, about mortgage and payments. That's income.\n\nYep. Yep. That's, you know, five. Yep. Where do we go next?\n\nChannel 0: Yep. Perfect. Alright. So scroll through there. I just wanna see if there's been any change.\n\nThere was no change in circumstances, but seven and eight, we just got same email, same phone number, still with the business. 120 for the income.\n\nChannel 1: Yep. I am is that yes. Is that payment itself or you mean as a the business? Was that the payment itself for the 120\n\nChannel 0: Just\n\nChannel 1: or\n\nChannel 0: what\n\nChannel 1: is that\n\nChannel 0: you\n\nChannel 1: the\n\nChannel 0: get\n\nChannel 1: business?\n\nChannel 0: paying yourself. Yeah.\n\nChannel 1: Alright.\n\nChannel 0: Yep.\n\nChannel 1: Yes.\n\nChannel 0: Yourself.\n\nChannel 1: I'll I'll put it to $1.50 now because obviously, everything's going up. So\n\nChannel 0: Yeah. I\n\nChannel 1: so\n\nChannel 0: was gonna say because it was just hit tax time. I'm assuming we would have adjusted that a little bit, so I'm just gonna update that to $1.50. We just base these updated projections on the\n\nChannel 1: yes.\n\nChannel 0: $1.20 at the moment.\n\nChannel 1: Yep.\n\nChannel 0: $1.50. K. And in terms of assets and liabilities, just had the home through cars. I'm assuming that\n\nChannel 1: Yeah.\n\nChannel 0: the\n\nChannel 1: So\n\nChannel 0: values have probably\n\nChannel 1: yeah.\n\nChannel 0: fluctuated\n\nChannel 1: So\n\nChannel 0: quite a\n\nChannel 1: the\n\nChannel 0: bit.\n\nChannel 1: yeah. So the car I still got one car. The other other car, I sold that and bought one to the business. So but that's is that still classes? You still put that in this car too, or is that just for personal?\n\nChannel 0: I'll take that off because that's personal. That's like no one\n\nChannel 1: Yeah.\n\nChannel 0: ever does it, but it's resale value for personal\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: assets.\n\nChannel 1: Yeah. That's it.\n\nChannel 0: And home and mortgage, is that close to the mark or while they're\n\nChannel 1: No.\n\nChannel 0: off?\n\nChannel 1: Yeah. We thought we had to take some more money because we're gonna do might look at some renovations and appeals. So the the the the value of the property I mean, the the line at the moment is 6 685 at the moment.\n\nChannel 0: 685. Thank you.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Is the Renault gonna cost you a fair bit? Because these days, I know tools\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: I\n\nChannel 0: materials\n\nChannel 1: know. We're\n\nChannel 0: have\n\nChannel 1: still\n\nChannel 0: gone\n\nChannel 1: in the\n\nChannel 0: up\n\nChannel 1: process\n\nChannel 0: quite a bit.\n\nChannel 1: of trying to contact people to work out what pricing is gonna be. It depends if we go ahead or or just sell and buy. So it's still a process. It's just obviously builders are so busy. It's hard to get anyone who wants to do any type of work when they don't get the job.\n\nSo, yeah, it's a bit hard.\n\nChannel 0: Yeah. People booked out a month at the moment.\n\nChannel 1: Oh, yeah. For sure. For sure. And then just some of them just don't get back to you. So it's just a bit hard when you're trying to yeah.\n\nAnyhow, it is worth just keep on going, trying to do some people and talk to other guys. So yep.\n\nChannel 0: Yeah.\n\nChannel 1: Sorry.\n\nChannel 0: I've got a problem. My uncle there, so every weekend,\n\nChannel 1: Yeah.\n\nChannel 0: I'm just\n\nChannel 1: Oh,\n\nChannel 0: up there\n\nChannel 1: yeah. I\n\nChannel 0: on\n\nChannel 1: know.\n\nChannel 0: the scaffolding drilling in flames.\n\nChannel 1: Yeah. Oh, they never the government don't understand. They're never gonna build this house they wanna build and if they go overseas, but I've been trying some builders and seems like there's some Indians have been coming over without proper licenses of budgets and then building houses and find out it's been defected completely. So I've had to knock it down, start a scratch. So it's just caused this is down\n\nChannel 0: Oh, I'm Jewish.\n\nChannel 1: it's down Victoria, more of a big Victoria, but and yeah. They the building companies down there are they're all going buskers. They can't stay. Often, they build these all these houses, all these cheap money, but then get their payment from the clients and then just leave and don't don't finish the work. So it's just stuff in the\n\nChannel 0: Alright.\n\nChannel 1: industry. Pretty\n\nChannel 0: What\n\nChannel 1: sad\n\nChannel 0: are\n\nChannel 1: for\n\nChannel 0: time\n\nChannel 1: those\n\nChannel 0: to be\n\nChannel 1: guys.\n\nChannel 0: alive at the moment?\n\nChannel 1: Yeah. I know. So\n\nChannel 0: Yeah. Just have a quick stroll through next page for me. I just wanted to touch on clear\n\nChannel 1: What page,\n\nChannel 0: your policy\n\nChannel 1: sir?\n\nChannel 0: because you're paying for it would be 9 and 10.\n\nChannel 1: I'm saying I went\n\nChannel 0: Says\n\nChannel 1: past.\n\nChannel 0: current risk protection portfolio in red.\n\nChannel 1: 19 hound. Should put this on the phone. Alright. 910. I 9.\n\nYep. Hold on. You can't reach profiles. Okay. You wanna get through that?\n\nChannel 0: Yeah. So just with the income protection, because you did the anniversary and and paid that yearly, I just want to touch on the price and just see if it was okay.\n\nChannel 1: Yeah. Yeah. Yeah. I'll probably have to increase that later, but, obviously, it's already done now unless you increase it. But I remember paying that a while ago.\n\nI'm just like, oh, I probably should've updated.\n\nChannel 0: K. So I'll put a bit of a flag and look at that down the line as well. It's all pro rata these days, so you can adjust. Life and TPD, 1.7 mil. That's still the right for the loans and\n\nChannel 1: Yeah.\n\nChannel 0: everything.\n\nChannel 1: Yeah. Yeah. Yeah. Obviously, my first two, it has 1.5, but, obviously, inflation as it goes, it steps up.\n\nChannel 0: Yep. Absolutely. As the loans go down, because I know you're gonna do the renos\n\nChannel 1: Yeah.\n\nChannel 0: and properly purchase potentially, we will look at probably trimming that down down the line as well just once the debts actually chunk off. Just keep a lid on the prices and fees. Cool. Alright.\n\nChannel 1: So that's\n\nChannel 0: Swing through for me next few pages. It just goes over general information about your high growth aggressive risk profile. So just keep scrolling through there if you can for me. And once you get to twelve, you'll see strategy recommendations and our big blue title page for you. It's quite text heavy on this one.\n\nChannel 1: Yep. Yeah. That's fine. It's\n\nChannel 0: Yep.\n\nChannel 1: time.\n\nChannel 0: So\n\nChannel 1: It's time. It's time.\n\nChannel 0: the\n\nChannel 1: Yeah.\n\nChannel 0: Oh, yeah. You got it? Yep.\n\nChannel 1: Yep.\n\nChannel 0: The trucks of this page is basically just going over. There haven't been significant changes to the platform. Like, they haven't up their fees or anything. Features are still reversed. We're pretty much overhauling at least half the portfolio in this document, and I've updated the projections there for the next ten years.\n\nChannel 1: Yep.\n\nChannel 0: Obviously, I haven't done the twenty six years to retirement because life change is too much to be accurate with\n\nChannel 1: Yep.\n\nChannel 0: retirement,\n\nChannel 1: Yep.\n\nChannel 0: but this will give us a bit of an indication to get it back on track. The service kind of slowed down a little bit the last six months or so, so I've made a few additional changes that I was originally gonna do.\n\nChannel 1: Sorry.\n\nChannel 0: Now if\n\nChannel 1: Before\n\nChannel 0: you go down a little bit\n\nChannel 1: Sorry. Yeah. Sorry. I'm sorry.\n\nChannel 0: yeah. Just in terms of pros and cons, that space we're just going over brokerage fees versus investment fees going down. So what we're replacing, lower cost, better performance. Once you purchase it for that 0.1%,\n\nChannel 1: Yep.\n\nChannel 0: it's pretty much the lowest fees ongoing after that point. That's pretty much the main differences, but I wanted to grab you down to\n\nChannel 1: My page.\n\nChannel 0: now I know this will be open on the phone. I do apologize. But if\n\nChannel 1: That's\n\nChannel 0: you can\n\nChannel 1: right.\n\nChannel 0: go down to pages eighteen and nineteen for me,\n\nChannel 1: 18, nineteen, sixteen,\n\nChannel 0: and then we'll go we'll go\n\nChannel 1: 17,\n\nChannel 0: up from\n\nChannel 1: 18.\n\nChannel 0: there.\n\nChannel 1: So start\n\nChannel 0: So\n\nChannel 1: at\n\nChannel 0: you\n\nChannel 1: nineteen.\n\nChannel 0: should see\n\nChannel 1: Start at\n\nChannel 0: yeah.\n\nChannel 1: nineteen. Yep.\n\nChannel 0: Nineteen's got the returns. So one, three, five, and ten years. What I'm basically trying to do with this one is get it all back up to double digits rather\n\nChannel 1: Yep.\n\nChannel 0: than it just being, you know, up and down all over the shop. There's a few options there that have just been kind of up one month down the next, and it's just been a bit more consistent. So\n\nChannel 1: Yeah.\n\nChannel 0: the main point of all of this is to get consistency going again.\n\nChannel 1: Yeah. So I think I'm not sure I was talking to you last time. Have you been how long have you been with me as my adviser the whole time, or has it changed?\n\nChannel 0: Yeah. Yeah. I spoke to you no. I spoke to you last time.\n\nChannel 1: Yeah. Do you remember me me and you talking about Benelux? They're re they they're they returned the last years. I wasn't really happy with it. You were gonna go go back and have a look at all and and make some adjustments and never never go back to me.\n\nSo that's my fault for not getting on to you as well earlier, but until this come up. But I was doing a bit of a long overall. I wasn't happy with it. And, obviously, again, looking at the the there was no annual statement in my Hub '24 to look at again. But when I went through to to get the all the stocks in that, in the last four years, it was down 14% out of out of out of all of them, obviously, IVVF was fourteen fourteen plus percentage over that.\n\nSo that that was helping. But obviously, with the Australian sales being 28% or whatever it was, that was a fair bit of backwards in those four years when it could have been high, obviously. So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long. Oh, I I do understand that stuff goes up and down, but as a main\n\nChannel 0: Right.\n\nChannel 1: core call core core stock as my Australian shares, that's probably\n\nChannel 0: Yeah.\n\nChannel 1: more\n\nChannel 0: Yeah.\n\nChannel 1: likely\n\nChannel 0: Yeah.\n\nChannel 1: had to be big pivot points where if it's not performing after at least two, three years, I would have thought we could change. So there's a bit a fair bit of money lost in that over that time of period. So so compared to just your satellites, a lot of those was, yeah, not great returns, but a satellite for you. And it's, yes, except the IVV, S and P 500 shares. Obviously, they always work out pretty well.\n\nBut besides that, the Benelux has been a major share of my portfolio. That was a pretty bad return for those four years. So let's see. Is that still there or have you got a Benelog?\n\nChannel 0: No. That's getting removed, mate. I do apologize. I remember that conversation because you and I were talking about battery tech and lithium as well,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: and\n\nChannel 1: Because I said\n\nChannel 0: I think you wanted to\n\nChannel 1: I\n\nChannel 0: get out of that\n\nChannel 1: I\n\nChannel 0: one.\n\nChannel 1: yeah. But then you said, oh, no. Actually, if you look into it, it's been a good performance. And then I went I I looked at my oh, it's actually going alright for a while, better previously. So\n\nChannel 0: Yeah. I was\n\nChannel 1: but\n\nChannel 0: gonna\n\nChannel 1: yeah.\n\nChannel 0: say it went up, like, 30%, and now it's up 60. And I was like, that's\n\nChannel 1: Yeah.\n\nChannel 0: it's\n\nChannel 1: Yeah.\n\nChannel 0: I'm\n\nChannel 1: Yeah.\n\nChannel 0: actually\n\nChannel 1: No.\n\nChannel 0: looking to exit that one now that we've got something out of it.\n\nChannel 1: Yeah. So yeah. No. I just like well, it looks and I couldn't find manual statements for this year. It hasn't come out yet on iHub unless you can see it, but I looked at the other day and couldn't find it.\n\nI just found the one previously. So I was just trying to go through and see the percentages overall. So would you have the return for per return to this portfolio to last four years, each year. So, obviously, I know it goes up and down, but I I don't know where that section is after like, when I first went with you guys, you said after fees, like, obviously, you can't can't go into to guarantee the returns, but my first going to which to is after fees, you're you guys were most on average over over 11%. And then I thought, okay.\n\nIn each annual statement, it should give me a rough estimates after fees how much return I got for the year. I can never find that.\n\nChannel 0: Yeah. Yeah. Yeah. Mate, I've got the I've actually got the reports open in front of me, not for the four years, but just the usual twelve month snapshot. And\n\nChannel 1: Yeah.\n\nChannel 0: I was going through when I built the portfolio\n\nChannel 1: Oh, I\n\nChannel 0: comparing\n\nChannel 1: can't help\n\nChannel 0: where we\n\nChannel 1: you.\n\nChannel 0: were last conversation to now.\n\nChannel 1: Yeah.\n\nChannel 0: So what I'll do is I'll go through this with you, and I'll send you these ones as well just so you've got them there. Cool. No. Oh, that's fantastic. Thank you for letting me know that.\n\nI do apologize from the previous switch. So I'll get that. What I'll do is after this conversation, I'm gonna go back through the file and check whether when we switch systems, we would have just put, like, a flag on it by accident rather than the switch that we were talking about. And I'll get back to you on that one if that's okay, Troy.\n\nChannel 1: So quickly, I'm just I'm just in page 15. I'm just trying to understand what it means here. So investments you got the investments here. I gotcha. So you got so are\n\nChannel 0: The\n\nChannel 1: you\n\nChannel 0: good\n\nChannel 1: on PIPING\n\nChannel 0: bottom\n\nChannel 1: as well?\n\nChannel 0: to top for me is probably the easiest one.\n\nChannel 1: Okay.\n\nChannel 0: Yep. They\n\nChannel 1: So\n\nChannel 0: seem\n\nChannel 1: go\n\nChannel 0: to be\n\nChannel 1: away\n\nChannel 0: investment\n\nChannel 1: yeah. So\n\nChannel 0: table.\n\nChannel 1: yeah. So so Share Court, so let's see. Obviously, your bonds. So that's are these\n\nChannel 0: Yep.\n\nChannel 1: all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the\n\nChannel 0: So\n\nChannel 1: agrees or oh,\n\nChannel 0: so they're in green. The ones in red are either being sold to zero on the right hand column or they're just being rebalanced. So gold's being mixed in. That's getting added in. The battery tech and lithium, we've gotten what we want out of that one because 30 to 60%, that's plenty.\n\nChannel 1: Yep.\n\nChannel 0: So I'm just\n\nChannel 1: Yep.\n\nChannel 0: gonna divest out of that\n\nChannel 1: Yep.\n\nChannel 0: one.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Now when we close out the Australian one, that's through the point out here. Beta shares Raffy three hundred and Aufiniti Australian Pan. Can you see those two towards the bottom third?\n\nChannel 1: So you oh, first is Tri and Shaz. Yeah. And then what's the other one, sir?\n\nChannel 0: Yep. Just above it, it says Raffy three hundred.\n\nChannel 1: Oh, I have beta shades\n\nChannel 0: BetaShares.\n\nChannel 1: back to $2,200. Yep. Is that is that the is that\n\nChannel 0: Yep.\n\nChannel 1: beta\n\nChannel 0: So\n\nChannel 1: shades thing of values? 200 or van.\n\nChannel 0: yes. So those\n\nChannel 1: That's\n\nChannel 0: are\n\nChannel 1: it.\n\nChannel 0: the two those are the two Australian shares ones. The one above it\n\nChannel 1: Yep.\n\nChannel 0: is more index fund attracted 200. Alfiniti is the active replacement of Benelon, and we're splitting it between the two.\n\nChannel 1: Yep. Okay. So in terms of that fairly estranged\n\nChannel 0: So\n\nChannel 1: shares, why have why have you looked at those guys?\n\nChannel 0: so pretty much Vanguard and beta shares have the lowest fees to track the index. So\n\nChannel 1: Yep.\n\nChannel 0: it's either one kind of thing. Alfiniti\n\nChannel 1: Yep.\n\nChannel 0: is the one that consistently outperformed the index over one, three, five, and ten years while still\n\nChannel 1: Okay.\n\nChannel 0: being low fees in Benelon. So it's\n\nChannel 1: Yep.\n\nChannel 0: what\n\nChannel 1: Yep.\n\nChannel 0: Benelon\n\nChannel 1: Yep. Yep.\n\nChannel 0: should have been last year.\n\nChannel 1: Okay. Yep.\n\nChannel 0: K. So those replaced there. The only one that's a bit of a a a sector play or a country\n\nChannel 1: Yep.\n\nChannel 0: play is the India,\n\nChannel 1: Yep.\n\nChannel 0: which is more just developing nations type stuff. Five of these days, health care is just getting rebalanced. Europe\n\nChannel 1: Yeah.\n\nChannel 0: and Asia are going because we've kind of got what we wanted out of those. They've jumped up there\n\nChannel 1: Yeah.\n\nChannel 0: 10 to 20%, so happy to take the winnings there.\n\nChannel 1: Yeah.\n\nChannel 0: And agriculture shares just dragged a little bit. Battery test\n\nChannel 1: Yep.\n\nChannel 0: type the winnings.\n\nChannel 1: Yep. So the ones in so the ones in I where it says buy, sell, and in Grain, they're the new ones. Oh, no. It's it's all the security. Well, that's hack.\n\nWe've already got hack. So what's that Grain one, mate? So if you got the beta share service security, obviously, we already we have that. That's in Grain. So you\n\nChannel 0: Yeah.\n\nChannel 1: bought more of it,\n\nChannel 0: So\n\nChannel 1: you say?\n\nChannel 0: that's just a small\n\nChannel 1: Oh,\n\nChannel 0: buy\n\nChannel 1: I\n\nChannel 0: to go from that\n\nChannel 1: got\n\nChannel 0: 5.9\n\nChannel 1: it.\n\nChannel 0: 6% back up to the seven that we want your your\n\nChannel 1: Oh,\n\nChannel 0: model\n\nChannel 1: okay.\n\nChannel 0: portfolio.\n\nChannel 1: Yep. Yep. Yep.\n\nChannel 0: So\n\nChannel 1: Yep.\n\nChannel 0: it's\n\nChannel 1: Yep.\n\nChannel 0: just\n\nChannel 1: Yep.\n\nChannel 0: reweighting that one.\n\nChannel 1: And\n\nChannel 0: Yeah.\n\nChannel 1: then where\n\nChannel 0: So\n\nChannel 1: it\n\nChannel 0: anything\n\nChannel 1: says\n\nChannel 0: that goes to zero is gone.\n\nChannel 1: oh, okay. Yep. Yep. Yep. Yep.\n\nYep. Agriculture.\n\nChannel 0: And then any of that at the bottom six\n\nChannel 1: Yep.\n\nChannel 0: that go from zero to a percentage, those are the view.\n\nChannel 1: Oh, okay. 0%. Yep. And then what's it? Then it says then it says Collier.\n\nYeah. I've read stuff and listened to for a while, there's some things there. India has always been earmarked as another big growth going forward with the the number of population increase so much and all that type of crap. So that's probably a good\n\nChannel 0: Yeah.\n\nChannel 1: a good thing. Obviously, you know more than me, obviously. I'm just hearing things and I'm like, oh, yeah. That's the same as right. They're always.\n\nAnd now that I'm on the radio the other day with Australia trying to increase the trade with India at the moment too. So Albanese has gone overseas, as\n\nChannel 0: Yep.\n\nChannel 1: you probably know, to try and work out more trades. So it's can only benefit benefit us as well.\n\nChannel 0: Yeah. That one's more of a it's like a long term trend for demographics and economics. So it's probably like a three to seven year thing,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: but,\n\nChannel 1: Yeah. Oh,\n\nChannel 0: like,\n\nChannel 1: yeah. Yeah.\n\nChannel 0: you'll get the benefit out of it before it's done.\n\nChannel 1: Yeah. Yeah. Yeah. That's right. And getting the reverse index and blah blah blah.\n\nYep. So it's good for compound bonds. I guess yeah. So you got rid of the Vanguard diversity index bonds for those. And they've got I should call it confidence and bonds at the yep.\n\nWhat else there? It shows up there. JPMorgan Global Research and Science Index. What's that one? Sorry.\n\nThe JPMorgan Global Research Enhanced Index Equity. What's that one? Sorry.\n\nChannel 0: That one's a bit of an interesting one. So it kind of mixes a bit between active and passive kind of thing. It's global shares, but\n\nChannel 1: Yep.\n\nChannel 0: they've got a bit more room to wriggle outside of the main indexes. So they kind of bounce quite far. They they can cross over. Most of them have to stay within the lane.\n\nChannel 1: Yep.\n\nChannel 0: This one crossovers quite a bit.\n\nChannel 1: Yep. So is that a name is that a a managed fund or is that a a ETF?\n\nChannel 0: So it's an ETF,\n\nChannel 1: Yep.\n\nChannel 0: but if they spread it for a couple of thousand different shares that they can sort of switch between over time. So it's it's a weird, like, ETF that's actively managed in a sense,\n\nChannel 1: Yep.\n\nChannel 0: but it's an index fund.\n\nChannel 1: Yeah. So it's like a DHHF for beta shares. That's all the thing or smaller than that.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Pretty much.\n\nChannel 1: Yep. Yep. Yep. Global index. Yep.\n\nYeah. Okay. Oh, yeah. It would be. Yeah.\n\nGlobal research enhanced. Yep. Alright. Cool. Cool.\n\nYeah. Sustain that equities on there. Global Healthcare. Used to rebalance for that. Simplify 500.\n\nYeah. That's fine. So the that's the b 500. See, you've sold some of that. Was that swap potential that previously?\n\n'28. What did we\n\nChannel 0: The\n\nChannel 1: what\n\nChannel 0: '20\n\nChannel 1: you said?\n\nChannel 0: '6 and the '20\n\nChannel 1: Oh,\n\nChannel 0: '5, it's just\n\nChannel 1: okay.\n\nChannel 0: keep\n\nChannel 1: Yep.\n\nChannel 0: it back in the model. It'll still\n\nChannel 1: Yep.\n\nChannel 0: be bought into with all your contributions and everything.\n\nChannel 1: Yeah. Yeah. Yeah. Yeah.\n\nChannel 0: That's\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: just the the main target range for that one.\n\nChannel 1: Okay. Yep. Yeah. Okay. Blah blah blah.\n\n$15.10 $15.07. Yep. Alright. Cool. And then there's dash.\n\nYep. I'm going down further. Yeah. I wish I had my phone. I mean, my computer open is a bit of pain in the ass, but it's not your fault.\n\nIt's my fault to use my phone.\n\nChannel 0: That's right, mate. You can when you get a sec, don't mind if you jump on the computer at home and and have a read through again.\n\nChannel 1: Yeah.\n\nChannel 0: Just wanna\n\nChannel 1: I would\n\nChannel 0: make\n\nChannel 1: do\n\nChannel 0: sure\n\nChannel 1: it like\n\nChannel 0: that the\n\nChannel 1: yeah.\n\nChannel 0: the ideas make sense, you're comfortable with them.\n\nChannel 1: Yeah. I see that's the my email is playing up for some reason. It's not reloading the new messages. So I'd have to try and work out that before I can jump on the computer, which was a pain, but I can work for that later.\n\nChannel 0: Yep.\n\nChannel 1: So it's just taking me a long freaking page. So twenty four days if I went fast.\n\nChannel 0: Quite far down. We're in the\n\nChannel 1: Oh,\n\nChannel 0: site\n\nChannel 1: yeah.\n\nChannel 0: plan.\n\nChannel 1: No. Yeah. No. I was yeah. I don't know what appreciate it.\n\nSo yeah. Alright. So going back to page eight nineteen. So that's saying if we kept the current portfolio, project will be that returns. So these returns after fees or is this returns before fees in that?\n\nChannel 0: After fees. So\n\nChannel 1: After\n\nChannel 0: this is\n\nChannel 1: fees.\n\nChannel 0: factored in insurance premiums, advice, admin investment, and even CGT from switching investments. One\n\nChannel 1: Yep.\n\nChannel 0: of the good things at least is the Venlo is gonna offset all the other switches as well. So that'll save about $4 worth of CGT tax under the hood as well.\n\nChannel 1: Sorry. Yeah. That works well. I didn't quite catch that. So what do you mean what do\n\nChannel 0: So\n\nChannel 1: you mean the balance?\n\nChannel 0: with\n\nChannel 1: Sorry.\n\nChannel 0: the the drop from the Benelon,\n\nChannel 1: Yep.\n\nChannel 0: any of\n\nChannel 1: Yep.\n\nChannel 0: the drops for that one, we can use that to offset the gains\n\nChannel 1: Yep. Oh, yeah.\n\nChannel 0: for\n\nChannel 1: Sorry.\n\nChannel 0: any other\n\nChannel 1: Yep.\n\nChannel 0: investment\n\nChannel 1: Yep.\n\nChannel 0: that we're\n\nChannel 1: Yeah.\n\nChannel 0: switching,\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: and\n\nChannel 1: Yep.\n\nChannel 0: then\n\nChannel 1: Yep.\n\nChannel 0: it saves\n\nChannel 1: That's fine.\n\nChannel 0: on the CGT.\n\nChannel 1: Yep. Yeah. That's right. Yeah. Sorry about that.\n\nThat's cool. Yep. Cool. That's what I asked today. So this can't projected.\n\nAnd then, Yeah. It might be get through from my my computer, mate. It's a bit hard to try and flick swing through it all. So but is there any I\n\nChannel 0: Yeah.\n\nChannel 1: can\n\nChannel 0: That's\n\nChannel 1: try\n\nChannel 0: alright.\n\nChannel 1: and do it.\n\nChannel 0: For now,\n\nChannel 1: Yep.\n\nChannel 0: basically,\n\nChannel 1: Here you\n\nChannel 0: we\n\nChannel 1: go.\n\nChannel 0: just wanna make sure that the the basic ideas are comfortable in terms of stay high growth, remodel the portfolio a little bit, get rid of the Benelon, take some of the winnings, and add a few future plays\n\nChannel 1: Yep.\n\nChannel 0: in there. Are you\n\nChannel 1: Yep.\n\nChannel 0: sort of comfortable with that idea?\n\nChannel 1: Yeah. Yeah. Yeah. As it goes, the main thing I was gonna talk to you start today was about Ben and Log, about why it was still there and what you have what your thoughts were of it. But, obviously, you've changed that, so that's kind of very off my mind now.\n\nAnd then, yeah, rebalancing stuff, changing a few things. We've we've got a head of head with that fine as well. But, yeah, I see if I can just get through on my computer\n\nChannel 0: Yep.\n\nChannel 1: when I can see it properly. It's just hard to to read it properly when it you try and touch it and just goes to different page. So it's not working the best.\n\nChannel 0: Yeah. No. That's fine.\n\nChannel 1: So\n\nChannel 0: When it comes to all the other attachments, mate, the bottom half is pretty much all just product disclosure statements that you can kind of skip through rather than scrolling\n\nChannel 1: Okay.\n\nChannel 0: through all 2,000 pages.\n\nChannel 1: Yep. Yep.\n\nChannel 0: You've got certificate of currency for Clearview in there\n\nChannel 1: Yep. Yep.\n\nChannel 0: and\n\nChannel 1: Yep.\n\nChannel 0: service agreement at the bottom if you're still comfortable for us to look after things. Some additional research in the appendix. There's also links in the appendix to all the different investment options. So if you wanna have a little look around at them, all the links are in there.\n\nChannel 1: Okay. Which parts? I'm sorry. Is it right at the end of it or?\n\nChannel 0: So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix. It's got like a a forest mountain picture instead of the old gold post.\n\nChannel 1: Yeah. No. It's not letting me do it for some reason. That's right. My my work on my on my computer better than my phone maybe.\n\nSo but, yeah, I'll if it says if I if I go all the way down past statement advice, it should it should I should be able to get another section in your spine. Is that correct?\n\nChannel 0: Yeah. And then it'll start letting you click through the other documents that are underneath\n\nChannel 1: Oh, okay.\n\nChannel 0: it.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: And, like, page five of the appendix has all the links to all the investment options.\n\nChannel 1: Yep. Okay. Cool. Cool. Yeah.\n\nRight. Like I said, it's not letting me do that. It's just letting me go down to that page and not go any any further. So yeah. That's fine.\n\nCool. Cool. Yeah. So there's a bit just to read through in that. What what other things do you wanna talk about today?\n\nObviously, give give me those.\n\nChannel 0: Basically, just wanted to pencil in. So that's the portfolio update. There doesn't seem to have been much changes outside of the renos. Do\n\nChannel 1: Yep.\n\nChannel 0: you want me to pencil\n\nChannel 1: Yep.\n\nChannel 0: in for, say, three months, six months to talk about the insurances? Do you want me to come back before Christmas? What would be the preference there to jump onto that?\n\nChannel 1: Yeah. What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward. But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details?\n\nChannel 0: Yeah. Yeah. So I've got the report generated in front of me here. I'm just gonna pack it up and send it through to you.\n\nChannel 1: Oh, okay. Yeah.\n\nChannel 0: Come\n\nChannel 1: Sorry.\n\nChannel 0: through in\n\nChannel 1: Sorry.\n\nChannel 0: a separate\n\nChannel 1: I thought\n\nChannel 0: email\n\nChannel 1: you'd.\n\nChannel 0: just directly\n\nChannel 1: Yeah. That's\n\nChannel 0: from me.\n\nChannel 1: fine. So I thought I'd say you you send us for that. So if it's still coming, fine. That's fine. So, yeah, so obviously, I'll go go through all that.\n\nAnd then when does it when do you need my signature? Like, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by? Just so I know.\n\nChannel 0: So, basically, as soon as that's done with the next conversation with the business, which is online\n\nChannel 1: Yep.\n\nChannel 0: directly,\n\nChannel 1: Yep.\n\nChannel 0: The statements of advice, they do have a expiry of about\n\nChannel 1: Yep.\n\nChannel 0: sixty days. So if for some reason we don't hear from you for the next two months, it will just be voided.\n\nChannel 1: Yep. Yep. Yep. That's good. That's right.\n\nI know. I'll get back to you soon. I was just gonna read through it all. I was just trying to get this email working. The other things I need to look at, but besides that, that's been that's been good tool now.\n\nGood to see that profile of going through some stuff anyway and go from that. But besides that, I think\n\nChannel 0: Yeah.\n\nChannel 1: we're we're good. If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about. Then, yeah, I'll look through it all and we'll go from there. But I'm happy with the the changes. Like I say, I need you on my phone anyway.\n\nSo, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio. So it's good that you've looked at we're diversifying that and change it around to to make it better. So thank you for that.\n\nChannel 0: No worries at all, Troy. If you mate, when I send through that performance report, if you're going through\n\nChannel 1: Yep.\n\nChannel 0: this advice document and you've got any questions for me, just\n\nChannel 1: Yep.\n\nChannel 0: shoot me\n\nChannel 1: Yep.\n\nChannel 0: back a direct email, and I can sort of go through that with you as well.\n\nChannel 1: Yep. Yep. Perfect.\n\nChannel 0: And what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time. I'll I'll have a talk to them, and I'll I'll escalate it up the\n\nChannel 1: Yep.\n\nChannel 0: chain if that's alright.\n\nChannel 1: Yep. That's alright. All good. Thank you. Yep.\n\nChannel 0: Cool. Alright. I'll get that email off to you tonight or tomorrow morning. And do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact?\n\nChannel 1: Yep. Yeah. Probably before Christmas. Yeah. In Pennsylvania, but and then we'll go from there.\n\nBut I said I'll actually know before that. Obviously, I'll I'll check with all this once I get get through it all. Any questions I have that so you just ask questions if you don't know. So if there's any that I'm aware of, I'll I'll give you an email and get from\n\nChannel 0: Awesome, Troy. Look. I appreciate you taking the time tonight. Take your time with\n\nChannel 1: there.\n\nChannel 0: us. I'll email you as soon as I can, and\n\nChannel 1: Yep.\n\nChannel 0: talk to you soon.\n\nChannel 1: We're good. Thanks, Tommy. Cheers. Bye.\n\nChannel 0: Awesome. See you later, Troy. Thank\n\nChannel 1: Yeah.\n\nChannel 0: you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.5,"sentiment":"neutral","sentiment_score":0.03230311494553462},{"text":"Thanks.","start":13.92,"end":14.42,"sentiment":"positive","sentiment_score":0.3460957407951355},{"text":"Please stay on the line.","start":15.014999,"end":16.474998,"sentiment":"neutral","sentiment_score":0.15437584966421128}],"sentiment":"neutral","sentiment_score":0.07431021946567026,"channel":1,"num_words":22,"start":0.16,"end":16.474998},{"sentences":[{"text":"Good day, Troy.","start":22.485,"end":23.045,"sentiment":"neutral","sentiment_score":0.29569441080093384},{"text":"It's Tommy here, senior adviser over to you, mate.","start":23.045,"end":25.045,"sentiment":"neutral","sentiment_score":0.15117969198359382},{"text":"Can you hear me okay?","start":25.045,"end":26.185001,"sentiment":"neutral","sentiment_score":0.04247788116335869}],"sentiment":"neutral","sentiment_score":0.14471116859246702,"channel":0,"num_words":17,"start":22.485,"end":26.185001},{"sentences":[{"text":"Oops.","start":25.895,"end":26.294998,"sentiment":"neutral","sentiment_score":0.035695306956768036}],"sentiment":"neutral","sentiment_score":0.035695306956768036,"channel":1,"num_words":1,"start":25.895,"end":26.294998},{"sentences":[{"text":"Fantastic.","start":28.64,"end":29.14,"sentiment":"positive","sentiment_score":0.5836995244026184},{"text":"Mate, I've got you booked in for a bit of a catch up to go through the super portfolio.","start":29.199999,"end":33.76,"sentiment":"positive","sentiment_score":0.37432593577786494},{"text":"Is now still with the done?","start":33.76,"end":35.059998,"sentiment":"neutral","sentiment_score":0.10095106810331345}],"sentiment":"neutral","sentiment_score":0.31929225818468976,"channel":0,"num_words":26,"start":28.64,"end":35.059998},{"sentences":[{"text":"Yep.","start":35.22,"end":35.62,"sentiment":"neutral","sentiment_score":0.06366544216871262},{"text":"Yep.","start":35.62,"end":36.12,"sentiment":"neutral","sentiment_score":0.04670069366693497},{"text":"You","start":36.18,"end":36.42,"sentiment":"neutral","sentiment_score":0.03343411907553673}],"sentiment":"neutral","sentiment_score":0.047933418303728104,"channel":1,"num_words":3,"start":35.22,"end":36.42},{"sentences":[{"text":"Yep.","start":36.239998,"end":36.739998,"sentiment":"neutral","sentiment_score":0.037752196192741394}],"sentiment":"neutral","sentiment_score":0.037752196192741394,"channel":0,"num_words":1,"start":36.239998,"end":36.739998},{"sentences":[{"text":"on you on speaker too, are you?","start":36.42,"end":37.86,"sentiment":"neutral","sentiment_score":0.020350391577397074},{"text":"In the office?","start":37.86,"end":38.5,"sentiment":"neutral","sentiment_score":0.004958610360821088},{"text":"Because, yeah, a bit bit echoey.","start":38.5,"end":40.36,"sentiment":"neutral","sentiment_score":-0.015689516284813482}],"sentiment":"neutral","sentiment_score":0.003949467150960118,"channel":1,"num_words":16,"start":36.42,"end":40.36},{"sentences":[{"text":"Good day.","start":41.204998,"end":41.525,"sentiment":"neutral","sentiment_score":0.12309237197041512},{"text":"So, you know, I've just got the the old AirPods in there.","start":41.525,"end":43.845,"sentiment":"neutral","sentiment_score":0.016006124632743497},{"text":"Maybe a bit of a headset 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for that.","start":47.445,"end":48.665,"sentiment":"neutral","sentiment_score":-0.19260658820470175},{"text":"If you need me to kind of find down the volume, just stop the echo, just let me know.","start":49.205,"end":52.965,"sentiment":"neutral","sentiment_score":-0.05705795113585497},{"text":"Okay?","start":52.965,"end":53.465,"sentiment":"neutral","sentiment_score":-0.006589365191757679}],"sentiment":"neutral","sentiment_score":-0.07254392179943946,"channel":0,"num_words":23,"start":47.445,"end":53.465},{"sentences":[{"text":"Yep.","start":53.745,"end":54.245,"sentiment":"neutral","sentiment_score":0.06311702728271484}],"sentiment":"neutral","sentiment_score":0.06311702728271484,"channel":1,"num_words":1,"start":53.745,"end":54.245},{"sentences":[{"text":"Fantastic.","start":55.28,"end":55.78,"sentiment":"positive","sentiment_score":0.3419467508792877},{"text":"Just before I go through, I've got a bit of an email pack to shoot through to 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you.","start":67.1,"end":68.32,"sentiment":"neutral","sentiment_score":0.07011881750077009}],"sentiment":"neutral","sentiment_score":0.06401366554200649,"channel":1,"num_words":6,"start":63.766666,"end":68.32},{"sentences":[{"text":"Fantastic.","start":69.765,"end":70.265,"sentiment":"positive","sentiment_score":0.4698609411716461},{"text":"So I'll pop it through now.","start":70.405,"end":72.425,"sentiment":"positive","sentiment_score":0.380012646317482},{"text":"And if you could just confirm date of birth and address for me, that would be fantastic.","start":74.085,"end":78.025,"sentiment":"positive","sentiment_score":0.3345762982087977}],"sentiment":"positive","sentiment_score":0.3515722453594208,"channel":0,"num_words":24,"start":69.765,"end":78.025},{"sentences":[{"text":"05/30/1985.","start":79.015,"end":81.115,"sentiment":"neutral","sentiment_score":0.04495331272482872}],"sentiment":"neutral","sentiment_score":0.04495331272482872,"channel":1,"num_words":1,"start":79.015,"end":81.115},{"sentences":[{"text":"Perfect.","start":82.325,"end":82.825,"sentiment":"neutral","sentiment_score":0.18726526200771332}],"sentiment":"neutral","sentiment_score":0.18726526200771332,"channel":0,"num_words":1,"start":82.325,"end":82.825},{"sentences":[{"text":"And 211 Sinks Road, Waver Heights.","start":83.335,"end":86.155,"sentiment":"neutral","sentiment_score":0.09365596994757652}],"sentiment":"neutral","sentiment_score":0.09365596994757652,"channel":1,"num_words":6,"start":83.335,"end":86.155},{"sentences":[{"text":"Amazing.","start":87.119995,"end":87.6,"sentiment":"positive","sentiment_score":0.5240642428398132},{"text":"Thank you so much for that, Troy.","start":87.6,"end":89.119995,"sentiment":"positive","sentiment_score":0.6203525406973702},{"text":"Mate, that should come through pretty quickly with the new system.","start":89.119995,"end":91.7,"sentiment":"positive","sentiment_score":0.5150748030705885},{"text":"You've used it before, so it shouldn't go through to your spam 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mate.","start":133.245,"end":135.245,"sentiment":"neutral","sentiment_score":0.3032488003373146}],"sentiment":"positive","sentiment_score":0.3980577797503085,"channel":1,"num_words":37,"start":125.12,"end":135.245},{"sentences":[{"text":"Can't complain.","start":135.245,"end":135.98499,"sentiment":"positive","sentiment_score":0.3727007955312729},{"text":"So","start":136.84499,"end":137.34499,"sentiment":"positive","sentiment_score":0.4756467342376709}],"sentiment":"positive","sentiment_score":0.4070161084334056,"channel":1,"num_words":3,"start":135.245,"end":137.34499},{"sentences":[{"text":"Good to hear.","start":137.105,"end":137.745,"sentiment":"positive","sentiment_score":0.6523488561312357},{"text":"Good to 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I'll go through this with you, and I'll send you these ones as well just so you've got them there.","start":904.02496,"end":909.245,"sentiment":"neutral","sentiment_score":0.07251957900822163},{"text":"Cool.","start":911.785,"end":912.105,"sentiment":"neutral","sentiment_score":0.1817513108253479},{"text":"No.","start":912.105,"end":912.345,"sentiment":"neutral","sentiment_score":0.1514567881822586},{"text":"Oh, that's fantastic.","start":912.345,"end":913.305,"sentiment":"positive","sentiment_score":0.45069220662117004},{"text":"Thank you for letting me know that.","start":913.305,"end":914.50494,"sentiment":"positive","sentiment_score":0.5142353815691811}],"sentiment":"neutral","sentiment_score":0.19183572608272773,"channel":0,"num_words":37,"start":904.02496,"end":914.50494},{"sentences":[{"text":"I do apologize from the previous switch.","start":914.50494,"end":918.09,"sentiment":"neutral","sentiment_score":-0.10035093341554914},{"text":"So I'll get 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senior adviser, named Tommy, discusses the investment portfolio with Troy and emphasizes the ongoing process of updating it. They also discuss risk protection plans and the importance of consistency in their investment strategy. The speakers briefly touch on topics such as the global health care industry and the importance of maintaining basic ideas while taking risks. The agent provides guidance on updating the portfolio and requests the customer to sign a performance report. The agent also emphasizes the need to redo documents and mentions a new investment option."},"intents":{"segments":[{"text":"Mate, I've got you booked in for a bit of a catch up to go through the super portfolio. Is now still with the done? Yep.","start_word":41,"end_word":66,"intents":[{"intent":"Book portfolio","confidence_score":0.0072027678}]},{"text":"Is now still with the done? Yep.","start_word":60,"end_word":66,"intents":[{"intent":"Check status","confidence_score":0.045064848}]},{"text":"Just before I go through, I've got a bit of an email pack to shoot through to you. I'm just gonna do a quick security Yep. check with you if that's alright.","start_word":137,"end_word":168,"intents":[{"intent":"Check security","confidence_score":0.1465629}]},{"text":"So I'll pop it through now. And if you could just confirm date of birth and address for me, that would be fantastic. 05/30/1985.","start_word":176,"end_word":199,"intents":[{"intent":"Confirm information","confidence_score":0.08648167}]},{"text":"So there's about 11 documents on here, one that I wanna go through with you. If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together. And that way, we can have a bit of a scroll through if that's alright.","start_word":257,"end_word":316,"intents":[{"intent":"Send documents","confidence_score":0.05260561}]},{"text":"So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super.","start_word":410,"end_word":437,"intents":[{"intent":"Go through document","confidence_score":0.0034593062}]},{"text":"So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover.","start_word":438,"end_word":471,"intents":[{"intent":"Scroll through page five","confidence_score":0.003743012}]},{"text":"And if you can just quickly check for me, page five, I've It's got for what we noted down for, like, cash flow, debt management, and investment, me.","start_word":509,"end_word":536,"intents":[{"intent":"Check page five","confidence_score":0.30560553},{"intent":"Check page seven","confidence_score":0.21419531},{"intent":"Check page seven","confidence_score":0.32209885},{"intent":"Look at page five","confidence_score":0.033377822},{"intent":"Check page five","confidence_score":0.23568799},{"intent":"Check page seven","confidence_score":0.28074843},{"intent":"Check page five","confidence_score":0.16485381}]},{"text":"I can see the pages. Yep.","start_word":623,"end_word":628,"intents":[{"intent":"Check and view pages","confidence_score":0.000025871894}]},{"text":"That's income. Yep. Yep.","start_word":638,"end_word":641,"intents":[{"intent":"Verify income","confidence_score":0.0004331594}]},{"text":"Is that payment itself or you mean as a the business? Was that the payment itself for the 120 Just or what is that you the get business? paying yourself. Yeah. Alright. Yep. Yes. Yourself. I'll I'll put it to $1.50 now because obviously, everything's going up. So Yeah.","start_word":700,"end_word":748,"intents":[{"intent":"Update payment status and estimate","confidence_score":1.057731e-7}]},{"text":"We just base these updated projections on the yes.","start_word":779,"end_word":787,"intents":[{"intent":"Update projections","confidence_score":0.15450677}]},{"text":"You still put that in this car too, or is that just for personal?","start_word":853,"end_word":866,"intents":[{"intent":"Discuss asset class and value","confidence_score":4.849587e-7}]},{"text":"Pretty What sad are for time those to be guys. alive at the moment?","start_word":1272,"end_word":1285,"intents":[{"intent":"Addressing customer concerns","confidence_score":0.0045115044}]},{"text":"I'll probably have to increase that later, but, obviously, it's already done now unless you increase it. But I remember paying that a while ago. I'm just like, oh, I probably should've updated. K. So I'll put a bit of a flag and look at that down the line as well. It's all pro rata these days, so you can adjust.","start_word":1395,"end_word":1455,"intents":[{"intent":"Adjust loan rate","confidence_score":0.0013583408}]},{"text":"They're re they they're they returned the last years. I wasn't really happy with it. You were gonna go go back and have a look at all and and make some adjustments and never never go back to me. So that's my fault for not getting on to you as well earlier, but until this come up. But I was doing a bit of a long overall. I wasn't happy with it.","start_word":2016,"end_word":2087,"intents":[{"intent":"Address customer concerns","confidence_score":0.004257349}]},{"text":"So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long.","start_word":2184,"end_word":2206,"intents":[{"intent":"Understands why benlogged","confidence_score":0.00002407539}]},{"text":"But besides that, the Benelux has been a major share of my portfolio. That was a pretty bad return for those four years. So let's see.","start_word":2319,"end_word":2344,"intents":[{"intent":"Explains impact of benelog on portfolio","confidence_score":0.0000110650035}]},{"text":"Is that still there or have you got a Benelog? No.","start_word":2345,"end_word":2355,"intents":[{"intent":"Clarifies impact of benelog on portfolio","confidence_score":0.0002088359}]},{"text":"I remember that conversation because you and I were talking about battery tech and lithium as well, Yeah.","start_word":2363,"end_word":2380,"intents":[{"intent":"Discusses battery tech and lithium","confidence_score":0.32413134}]},{"text":"Actually, if you look into it, it's been a good performance.","start_word":2405,"end_word":2415,"intents":[{"intent":"Expresses intent to review benelux's performance","confidence_score":0.0000018851007}]},{"text":"Actually, if you look into it, it's been a good performance. And then I went I I looked at my oh, it's actually going alright for a while, better previously. So Yeah.","start_word":2405,"end_word":2436,"intents":[{"intent":"Discusses benelog's performance","confidence_score":0.08317523}]},{"text":"So would you have the return for per return to this portfolio to last four years, each year.","start_word":2539,"end_word":2556,"intents":[{"intent":"Explore portfolio options","confidence_score":0.018882627}]},{"text":"So that's are these Yep. all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the So agrees or oh, so they're in green. The ones in red are either being sold to zero on the right hand column or they're just being rebalanced.","start_word":2880,"end_word":2937,"intents":[{"intent":"Clarify asset pricing","confidence_score":0.0026127573}]},{"text":"The only one that's a bit of a a a sector play or a country Yep. play is the India, Yep. which is more just developing nations type stuff. Five of these days, health care is just getting rebalanced. Europe Yeah. and Asia are going because we've kind of got what we wanted out of those. They've jumped up there Yeah.","start_word":3193,"end_word":3253,"intents":[{"intent":"Analyze market opportunities","confidence_score":0.0037075935}]},{"text":"And now that I'm on the radio the other day with Australia trying to increase the trade with India at the moment too.","start_word":3520,"end_word":3542,"intents":[{"intent":"Discuss trade with india","confidence_score":0.10410918}]},{"text":"That one's more of a it's like a long term trend for demographics and economics. So it's probably like a three to seven year thing, Yeah.","start_word":3570,"end_word":3595,"intents":[{"intent":"Understand long-term trend for economics","confidence_score":0.00403357}]},{"text":"So it's good for compound bonds. I guess yeah.","start_word":3628,"end_word":3636,"intents":[{"intent":"Discuss compound bonds","confidence_score":0.53052926}]},{"text":"JPMorgan Global Research and Science Index. What's that one?","start_word":3669,"end_word":3677,"intents":[{"intent":"Discuss jpmorgan global research index equity","confidence_score":0.120387994}]},{"text":"So is that a name is that a a managed fund or is that a a ETF?","start_word":3759,"end_word":3775,"intents":[{"intent":"Discuss etfs","confidence_score":0.005522931}]},{"text":"As it goes, the main thing I was gonna talk to you start today was about Ben and Log, about why it was still there and what you have what your thoughts were of it. But, obviously, you've changed that, so that's kind of very off my mind now.","start_word":4427,"end_word":4475,"intents":[{"intent":"Reflect on portfolio changes","confidence_score":0.0027229362}]},{"text":"So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix. It's got like a a forest mountain picture instead of the old gold post. Yeah.","start_word":4663,"end_word":4708,"intents":[{"intent":"Navigate document menu","confidence_score":0.0043283976}]},{"text":"So that's the portfolio update. There doesn't seem to have been much changes outside of the renos. Do Yep.","start_word":4875,"end_word":4893,"intents":[{"intent":"Provide portfolio update","confidence_score":0.047583282}]},{"text":"you want me to pencil Yep. in for, say, three months, six months to talk about the insurances? Do you want me to come back before Christmas? What would be the preference there to jump onto that? Yeah.","start_word":4894,"end_word":4931,"intents":[{"intent":"Discuss insurances","confidence_score":0.29653412}]},{"text":"What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward. But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details? Yeah. Yeah.","start_word":4932,"end_word":4988,"intents":[{"intent":"Send report","confidence_score":0.3177436}]},{"text":"But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details? Yeah. Yeah.","start_word":4961,"end_word":4988,"intents":[{"intent":"Inquire about email","confidence_score":0.000029781977}]},{"text":"So I've got the report generated in front of me here. I'm just gonna pack it up and send it through to you. Oh, okay.","start_word":4989,"end_word":5013,"intents":[{"intent":"Receive report","confidence_score":0.001373818}]},{"text":"So I thought I'd say you you send us for that. So if it's still coming, fine. That's fine. So, yeah, so obviously, I'll go go through all that. And then when does it when do you need my signature? Like, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by? Just so I know.","start_word":5033,"end_word":5100,"intents":[{"intent":"Confirm signature","confidence_score":0.38521713}]},{"text":"So, basically, as soon as that's done with the next conversation with the business, which is online Yep. directly, Yep. The statements of advice, they do have a expiry of about Yep. sixty days. So if for some reason we don't hear from you for the next two months, it will just be voided. Yep. Yep.","start_word":5101,"end_word":5156,"intents":[{"intent":"Discuss business conversation","confidence_score":0.046292778}]},{"text":"If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about.","start_word":5229,"end_word":5251,"intents":[{"intent":"Request email","confidence_score":0.01809802}]},{"text":"So, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio. So it's good that you've looked at we're diversifying that and change it around to to make it better. So thank you for that.","start_word":5281,"end_word":5327,"intents":[{"intent":"Discuss portfolio changes","confidence_score":0.44723672},{"intent":"Discuss benelog and portfolio","confidence_score":0.07396079}]},{"text":"And what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time.","start_word":5382,"end_word":5419,"intents":[{"intent":"Identify software issue","confidence_score":0.01915384}]},{"text":"I'll get that email off to you tonight or tomorrow morning. And do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact? Yep.","start_word":5449,"end_word":5482,"intents":[{"intent":"Schedule call before christmas","confidence_score":0.08742821}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.034843314439058304},{"text":"Thanks.","start_word":16,"end_word":16,"sentiment":"positive","sentiment_score":0.3460957407951355},{"text":"Please stay on the line. Good day, Troy. It's Tommy here, senior adviser over to you, mate. Can you hear me okay? Oops.","start_word":17,"end_word":39,"sentiment":"neutral","sentiment_score":0.14765025675296783},{"text":"Fantastic. Mate, I've got you booked in for a bit of a catch up to go through the super portfolio.","start_word":40,"end_word":59,"sentiment":"positive","sentiment_score":0.39083388447761536},{"text":"Is now still with the done? Yep. Yep. You Yep. on you on speaker too, are you? In the office? Because, yeah, a bit bit echoey. Good day. So, you know, I've just got the the old AirPods in there. Maybe a bit of a headset going Oh, on. okay. Okay. Yep. Apologies for that. If you need me to kind of find down the volume, just stop the echo, just let me know. Okay? Yep.","start_word":60,"end_word":135,"sentiment":"neutral","sentiment_score":-0.00318344053812325},{"text":"Fantastic.","start_word":136,"end_word":136,"sentiment":"positive","sentiment_score":0.3419467508792877},{"text":"Just before I go through, I've got a bit of an email pack to shoot through to you. I'm just gonna do a quick security Yep. check with you if that's alright. I'll yep. Trying to answer you.","start_word":137,"end_word":174,"sentiment":"neutral","sentiment_score":0.09277773648500444},{"text":"Fantastic. So I'll pop it through now. And if you could just confirm date of birth and address for me, that would be fantastic.","start_word":175,"end_word":198,"sentiment":"positive","sentiment_score":0.3588666021823883},{"text":"05/30/1985. Perfect. And 211 Sinks Road, Waver Heights.","start_word":199,"end_word":206,"sentiment":"neutral","sentiment_score":0.08684563636779785},{"text":"Amazing. Thank you so much for that, Troy. Mate, that should come through pretty quickly with the new system.","start_word":207,"end_word":225,"sentiment":"positive","sentiment_score":0.5477073192596436},{"text":"You've used it before, so it shouldn't go through to your spam box. Yep. But I've got it sent through to your Hotmail address. Yep. So it's come through. Yep.","start_word":226,"end_word":255,"sentiment":"neutral","sentiment_score":0.17090994119644165},{"text":"Fantastic.","start_word":256,"end_word":256,"sentiment":"positive","sentiment_score":0.4414519071578979},{"text":"So there's about 11 documents on here, one that I wanna go through with you. If you could just pull open that email, when you hit the purple sign here button, it's just gonna bring all the documents up for us to go through together. And that way, we can have a bit of a scroll through if that's alright. Alright. Just wait for it to load. No. It's alright, mate. How's everything been with you?","start_word":257,"end_word":332,"sentiment":"neutral","sentiment_score":0.20443174242973328},{"text":"Not too bad, man. Nice and busy, which is which is good. I suppose it works.","start_word":333,"end_word":348,"sentiment":"positive","sentiment_score":0.616216778755188},{"text":"And then the kids are getting older like usual, like everyone else does. So, yes, not too bad so far, mate.","start_word":349,"end_word":369,"sentiment":"neutral","sentiment_score":0.24614717066287992},{"text":"Can't complain. So Good to hear. Good to hear.","start_word":370,"end_word":378,"sentiment":"positive","sentiment_score":0.5058125257492065},{"text":"yeah. That's that's open now, mate. If you want to look Cool. through it. So you should see a beachfront city picture there. Looks Yep. Yep. like the Gold Coast.","start_word":379,"end_word":408,"sentiment":"neutral","sentiment_score":0.1234484687447548},{"text":"Perfect.","start_word":409,"end_word":409,"sentiment":"positive","sentiment_score":0.47416338324546814},{"text":"So I want to just go through the document a little bit differently with you because you've got a pretty good knowledge of the investments inside the super. So if you can just have a scroll through to page four, we've got a scope of advice where we're just going through the portfolio of the super, what this does and doesn't cover. The page five and six, we've got estate planning. Just reminders for wills and powers of attorney. We're not including insurance advice in this document, but I'll touch on that with you in a sec as well. And if you can just quickly check for me, page five, I've It's got for what we noted down for, like, cash flow, debt management, and investment, me. which Mhmm. I was don't know basically what's yeah. I'm sorry. focus on the business, pay down the mortgage, clear that off for retirement, and we were talking about maybe coming back to some personal investing or investing for the kids a bit later down the line. Yep. Yeah. I've just got on my phone, so I'm just gonna zoom up and have a look at it. So let Yeah. That's alright. me see Can you if it's make still out the figures in everything? yeah. I can see the pages. Yep. And that's that's, you know, about mortgage and payments. That's income. Yep. Yep. That's, you know, five. Yep. Where do we go next? Yep. Perfect. Alright. So scroll through there. I just wanna see if there's been any change. There was no change in circumstances, but seven and eight, we just got same email, same phone number, still with the business. 120 for the income. Yep. I am is that yes. Is that payment itself or you mean as a the business? Was that the payment itself for the 120 Just or what is that you the get business? paying yourself. Yeah. Alright. Yep. Yes. Yourself. I'll I'll put it to $1.50 now because obviously, everything's going up. So Yeah. I so was gonna say because it was just hit tax time. I'm assuming we would have adjusted that a little bit, so I'm just gonna update that to $1.50. We just base these updated projections on the yes. $1.20 at the moment. Yep. $1.50. K. And in terms of assets and liabilities, just had the home through cars. I'm assuming that Yeah. the So values have probably yeah. fluctuated So quite a the bit. yeah. So the car I still got one car. The other other car, I sold that and bought one to the business. So but that's is that still classes? You still put that in this car too, or is that just for personal? I'll take that off because that's personal. That's like no one Yeah. ever does it, but it's resale value for personal Yeah. Yeah. assets. Yeah. That's it. And home and mortgage, is that close to the mark or while they're No. off? Yeah. We thought we had to take some more money because we're gonna do might look at some renovations and appeals. So the the the the value of the property I mean, the the line at the moment is 6 685 at the moment. 685. Thank you. Yep. Yep. Is the Renault gonna cost you a fair bit? Because these days, I know tools Yeah. and I materials know. We're have still gone in the up process quite a bit. of trying to contact people to work out what pricing is gonna be. It depends if we go ahead or or just sell and buy. So it's still a process. It's just obviously builders are so busy.","start_word":410,"end_word":1025,"sentiment":"neutral","sentiment_score":-0.000024843991238188433},{"text":"It's hard to get anyone who wants to do any type of work when they don't get the job. So, yeah, it's a bit hard.","start_word":1026,"end_word":1050,"sentiment":"negative","sentiment_score":-0.5957619547843933},{"text":"Yeah. People booked out a month at the moment. Oh, yeah. For sure. For sure.","start_word":1051,"end_word":1065,"sentiment":"neutral","sentiment_score":-0.12433869391679764},{"text":"And then just some of them just don't get back to you. So it's just a bit hard when you're trying to yeah.","start_word":1066,"end_word":1088,"sentiment":"negative","sentiment_score":-0.35585036873817444},{"text":"Anyhow, it is worth just keep on going, trying to do some people and talk to other guys. So yep. Yeah. Sorry.","start_word":1089,"end_word":1110,"sentiment":"neutral","sentiment_score":-0.08471712470054626},{"text":"I've got a problem.","start_word":1111,"end_word":1114,"sentiment":"negative","sentiment_score":-0.36073464155197144},{"text":"My uncle there, so every weekend, Yeah. I'm just Oh, up there yeah. I on know.","start_word":1115,"end_word":1130,"sentiment":"neutral","sentiment_score":-0.15508082509040833},{"text":"the scaffolding drilling in flames.","start_word":1131,"end_word":1135,"sentiment":"negative","sentiment_score":-0.3561881482601166},{"text":"Yeah.","start_word":1136,"end_word":1136,"sentiment":"neutral","sentiment_score":-0.19009485840797424},{"text":"Oh, they never the government don't understand. They're never gonna build this house they wanna build and if they go overseas, but I've been trying some builders and seems like there's some Indians have been coming over without proper licenses of budgets and then building houses and find out it's been defected completely. So I've had to knock it down, start a scratch. So it's just caused this is down Oh, I'm Jewish.","start_word":1137,"end_word":1209,"sentiment":"negative","sentiment_score":-0.4414360821247101},{"text":"it's down Victoria, more of a big Victoria, but and yeah.","start_word":1210,"end_word":1220,"sentiment":"neutral","sentiment_score":-0.18713609874248505},{"text":"They the building companies down there are they're all going buskers. They can't stay. Often, they build these all these houses, all these cheap money, but then get their payment from the clients and then just leave and don't don't finish the work.","start_word":1221,"end_word":1263,"sentiment":"negative","sentiment_score":-0.4027419686317444},{"text":"So it's just stuff in the Alright. industry.","start_word":1264,"end_word":1271,"sentiment":"neutral","sentiment_score":-0.2235051691532135},{"text":"Pretty What sad are for time those to be guys. alive at the moment?","start_word":1272,"end_word":1285,"sentiment":"negative","sentiment_score":-0.6194025278091431},{"text":"Yeah. I know. So Yeah. Just have a quick stroll through next page for me. I just wanted to touch on clear What page, your policy sir? because you're paying for it would be 9 and 10. I'm saying I went Says past. current risk protection portfolio in red. 19 hound. Should put this on the phone. Alright. 910. I 9. Yep. Hold on. You can't reach profiles. Okay. You wanna get through that? Yeah. So just with the income protection, because you did the anniversary and and paid that yearly, I just want to touch on the price and just see if it was okay. Yeah. Yeah. Yeah. I'll probably have to increase that later, but, obviously, it's already done now unless you increase it. But I remember paying that a while ago. I'm just like, oh, I probably should've updated. K. So I'll put a bit of a flag and look at that down the line as well. It's all pro rata these days, so you can adjust. Life and TPD, 1.7 mil. That's still the right for the loans and Yeah. everything. Yeah. Yeah. Yeah. Obviously, my first two, it has 1.5, but, obviously, inflation as it goes, it steps up. Yep. Absolutely. As the loans go down, because I know you're gonna do the renos Yeah. and properly purchase potentially, we will look at probably trimming that down down the line as well just once the debts actually chunk off. Just keep a lid on the prices and fees.","start_word":1286,"end_word":1538,"sentiment":"neutral","sentiment_score":0.03806206893190565},{"text":"Cool.","start_word":1539,"end_word":1539,"sentiment":"positive","sentiment_score":0.43869009613990784},{"text":"Alright. So that's Swing through for me next few pages. It just goes over general information about your high growth aggressive risk profile. So just keep scrolling through there if you can for me. And once you get to twelve, you'll see strategy recommendations and our big blue title page for you. It's quite text heavy on this one. Yep. Yeah. That's fine. It's Yep. time. So It's time. It's time. the Yeah. Oh, yeah. You got it? Yep. Yep. The trucks of this page is basically just going over. There haven't been significant changes to the platform. Like, they haven't up their fees or anything. Features are still reversed. We're pretty much overhauling at least half the portfolio in this document, and I've updated the projections there for the next ten years. Yep. Obviously, I haven't done the twenty six years to retirement because life change is too much to be accurate with Yep. retirement, Yep. but this will give us a bit of an indication to get it back on track. The service kind of slowed down a little bit the last six months or so, so I've made a few additional changes that I was originally gonna do. Sorry. Now if Before you go down a little bit Sorry. Yeah. Sorry. I'm sorry. yeah. Just in terms of pros and cons, that space we're just going over brokerage fees versus investment fees going down. So what we're replacing, lower cost, better performance. Once you purchase it for that 0.1%, Yep. it's pretty much the lowest fees ongoing after that point. That's pretty much the main differences, but I wanted to grab you down to My page. now I know this will be open on the phone. I do apologize. But if That's you can right. go down to pages eighteen and nineteen for me, 18, nineteen, sixteen, and then we'll go we'll go 17, up from 18. there. So start So at you nineteen. should see Start at yeah. nineteen. Yep. Nineteen's got the returns. So one, three, five, and ten years. What I'm basically trying to do with this one is get it all back up to double digits rather Yep. than it just being, you know, up and down all over the shop. There's a few options there that have just been kind of up one month down the next, and it's just been a bit more consistent. So Yeah. the main point of all of this is to get consistency going again. Yeah. So I think I'm not sure I was talking to you last time. Have you been how long have you been with me as my adviser the whole time, or has it changed? Yeah. Yeah. I spoke to you no. I spoke to you last time. Yeah. Do you remember me me and you talking about Benelux? They're re they they're they returned the last years.","start_word":1540,"end_word":2024,"sentiment":"neutral","sentiment_score":0.06351220168403743},{"text":"I wasn't really happy with it.","start_word":2025,"end_word":2030,"sentiment":"negative","sentiment_score":-0.4975893199443817},{"text":"You were gonna go go back and have a look at all and and make some adjustments and never never go back to me. So that's my fault for not getting on to you as well earlier, but until this come up.","start_word":2031,"end_word":2072,"sentiment":"neutral","sentiment_score":-0.24095433950424192},{"text":"But I was doing a bit of a long overall. I wasn't happy with it.","start_word":2073,"end_word":2087,"sentiment":"negative","sentiment_score":-0.5050092339515686},{"text":"And, obviously, again, looking at the the there was no annual statement in my Hub '24 to look at again. But when I went through to to get the all the stocks in that, in the last four years, it was down 14% out of out of out of all of them, obviously, IVVF was fourteen fourteen plus percentage over that. So that that was helping.","start_word":2088,"end_word":2153,"sentiment":"neutral","sentiment_score":-0.1629258692264557},{"text":"But obviously, with the Australian sales being 28% or whatever it was, that was a fair bit of backwards in those four years when it could have been high, obviously.","start_word":2154,"end_word":2183,"sentiment":"negative","sentiment_score":-0.4035216271877289},{"text":"So I was just trying to work out why when we talked about last time, why you guys kept Benlogged for so long. Oh, I I do understand that stuff goes up and down, but as a main Right. core call core core stock as my Australian shares, that's probably Yeah. more Yeah. likely Yeah. had to be big pivot points where if it's not performing after at least two, three years, I would have thought we could change.","start_word":2184,"end_word":2262,"sentiment":"neutral","sentiment_score":-0.13980945944786072},{"text":"So there's a bit a fair bit of money lost in that over that time of period.","start_word":2263,"end_word":2279,"sentiment":"negative","sentiment_score":-0.3421175181865692},{"text":"So so compared to just your satellites, a lot of those was, yeah, not great returns, but a satellite for you. And it's, yes, except the IVV, S and P 500 shares. Obviously, they always work out pretty well. But besides that, the Benelux has been a major share of my portfolio.","start_word":2280,"end_word":2331,"sentiment":"neutral","sentiment_score":-0.16185152530670166},{"text":"That was a pretty bad return for those four years.","start_word":2332,"end_word":2341,"sentiment":"negative","sentiment_score":-0.6591162085533142},{"text":"So let's see. Is that still there or have you got a Benelog? No. That's getting removed, mate. I do apologize. I remember that conversation because you and I were talking about battery tech and lithium as well, Yeah. Yeah. and Because I said I think you wanted to I get out of that I one. yeah. But then you said, oh, no. Actually, if you look into it, it's been a good performance. And then I went I I looked at my oh, it's actually going alright for a while, better previously. So Yeah. I was but gonna yeah. say it went up, like, 30%, and now it's up 60. And I was like, that's Yeah. it's Yeah. I'm Yeah. actually No. looking to exit that one now that we've got something out of it. Yeah. So yeah. No. I just like well, it looks and I couldn't find manual statements for this year. It hasn't come out yet on iHub unless you can see it, but I looked at the other day and couldn't find it. I just found the one previously. So I was just trying to go through and see the percentages overall. So would you have the return for per return to this portfolio to last four years, each year. So, obviously, I know it goes up and down, but I I don't know where that section is after like, when I first went with you guys, you said after fees, like, obviously, you can't can't go into to guarantee the returns, but my first going to which to is after fees, you're you guys were most on average over over 11%. And then I thought, okay. In each annual statement, it should give me a rough estimates after fees how much return I got for the year. I can never find that. Yeah. Yeah. Yeah. Mate, I've got the I've actually got the reports open in front of me, not for the four years, but just the usual twelve month snapshot. And Yeah. I was going through when I built the portfolio Oh, I comparing can't help where we you. were last conversation to now. Yeah. So what I'll do is I'll go through this with you, and I'll send you these ones as well just so you've got them there. Cool. No.","start_word":2342,"end_word":2730,"sentiment":"neutral","sentiment_score":-0.018097010228045496},{"text":"Oh, that's fantastic. Thank you for letting me know that.","start_word":2731,"end_word":2740,"sentiment":"positive","sentiment_score":0.48143142461776733},{"text":"I do apologize from the previous switch. So I'll get that. What I'll do is after this conversation, I'm gonna go back through the file and check whether when we switch systems, we would have just put, like, a flag on it by accident rather than the switch that we were talking about. And I'll get back to you on that one if that's okay, Troy. So quickly, I'm just I'm just in page 15. I'm just trying to understand what it means here. So investments you got the investments here. I gotcha. So you got so are The you good on PIPING bottom as well? to top for me is probably the easiest one. Okay. Yep. They So seem go to be away investment yeah. So table. yeah. So so Share Court, so let's see. Obviously, your bonds. So that's are these Yep. all part of the new one or is this you're you're selling you're selling by from these ones because there's been a lot of the So agrees or oh, so they're in green. The ones in red are either being sold to zero on the right hand column or they're just being rebalanced. So gold's being mixed in. That's getting added in. The battery tech and lithium, we've gotten what we want out of that one because 30 to 60%, that's plenty. Yep. So I'm just Yep. gonna divest out of that Yep. one. Yep. Yep. Now when we close out the Australian one, that's through the point out here. Beta shares Raffy three hundred and Aufiniti Australian Pan. Can you see those two towards the bottom third? So you oh, first is Tri and Shaz. Yeah. And then what's the other one, sir? Yep. Just above it, it says Raffy three hundred. Oh, I have beta shades BetaShares. back to $2,200. Yep. Is that is that the is that Yep. beta So shades thing of values? 200 or van. yes. So those That's are it. the two those are the two Australian shares ones. The one above it Yep. is more index fund attracted 200. Alfiniti is the active replacement of Benelon, and we're splitting it between the two. Yep. Okay. So in terms of that fairly estranged So shares, why have why have you looked at those guys? so pretty much Vanguard and beta shares have the lowest fees to track the index. So Yep. it's either one kind of thing. Alfiniti Yep.","start_word":2741,"end_word":3149,"sentiment":"neutral","sentiment_score":0.06822074027071663},{"text":"is the one that consistently outperformed the index over one, three, five, and ten years while still Okay.","start_word":3150,"end_word":3167,"sentiment":"positive","sentiment_score":0.3913288414478302},{"text":"being low fees in Benelon. So it's Yep. what Yep. Benelon Yep. Yep. should have been last year. Okay. Yep. K. So those replaced there. The only one that's a bit of a a a sector play or a country Yep. play is the India, Yep. which is more just developing nations type stuff. Five of these days, health care is just getting rebalanced. Europe Yeah. and Asia are going because we've kind of got what we wanted out of those. They've jumped up there Yeah.","start_word":3168,"end_word":3253,"sentiment":"neutral","sentiment_score":0.04039961526300325},{"text":"10 to 20%, so happy to take the winnings there.","start_word":3254,"end_word":3263,"sentiment":"positive","sentiment_score":0.6755090951919556},{"text":"Yeah. And agriculture shares just dragged a little bit. Battery test Yep. type the winnings. Yep. So the ones in so the ones in I where it says buy, sell, and in Grain, they're the new ones. Oh, no. It's it's all the security. Well, that's hack. We've already got hack. So what's that Grain one, mate? So if you got the beta share service security, obviously, we already we have that. That's in Grain. So you Yeah. bought more of it, So you say? that's just a small Oh, buy I to go from that got 5.9 it. 6% back up to the seven that we want your your Oh, model okay. portfolio. Yep. Yep. Yep. So Yep. it's Yep. just Yep. reweighting that one. And Yeah. then where So it anything says that goes to zero is gone. oh, okay. Yep. Yep. Yep. Yep. Yep. Agriculture. And then any of that at the bottom six Yep. that go from zero to a percentage, those are the view. Oh, okay. 0%. Yep. And then what's it? Then it says then it says Collier. Yeah. I've read stuff and listened to for a while, there's some things there. India has always been earmarked as another big growth going forward with the the number of population increase so much and all that type of crap. So that's probably a good Yeah.","start_word":3264,"end_word":3493,"sentiment":"neutral","sentiment_score":-0.0006484257755801082},{"text":"a good thing.","start_word":3494,"end_word":3496,"sentiment":"positive","sentiment_score":0.45921459794044495},{"text":"Obviously, you know more than me, obviously. I'm just hearing things and I'm like, oh, yeah. That's the same as right. They're always. And now that I'm on the radio the other day with Australia trying to increase the trade with India at the moment too. So Albanese has gone overseas, as Yep. you probably know, to try and work out more trades. So it's can only benefit benefit us as well. Yeah. That one's more of a it's like a long term trend for demographics and economics. So it's probably like a three to seven year thing, Yeah. Yeah. but, Yeah. Oh, like, yeah. Yeah. you'll get the benefit out of it before it's done. Yeah. Yeah. Yeah. That's right. And getting the reverse index and blah blah blah. Yep.","start_word":3497,"end_word":3627,"sentiment":"neutral","sentiment_score":0.11310331523418428},{"text":"So it's good for compound bonds.","start_word":3628,"end_word":3633,"sentiment":"positive","sentiment_score":0.3999291658401489},{"text":"I guess yeah. So you got rid of the Vanguard diversity index bonds for those. And they've got I should call it confidence and bonds at the yep. What else there? It shows up there. JPMorgan Global Research and Science Index. What's that one? Sorry. The JPMorgan Global Research Enhanced Index Equity. What's that one? Sorry. That one's a bit of an interesting one. So it kind of mixes a bit between active and passive kind of thing. It's global shares, but Yep. they've got a bit more room to wriggle outside of the main indexes. So they kind of bounce quite far. They they can cross over. Most of them have to stay within the lane. Yep. This one crossovers quite a bit. Yep. So is that a name is that a a managed fund or is that a a ETF? So it's an ETF, Yep. but if they spread it for a couple of thousand different shares that they can sort of switch between over time. So it's it's a weird, like, ETF that's actively managed in a sense, Yep. but it's an index fund. Yeah. So it's like a DHHF for beta shares. That's all the thing or smaller than that. Yeah. Yep. Yeah. Pretty much. Yep. Yep. Yep. Global index. Yep. Yeah. Okay. Oh, yeah. It would be. Yeah. Global research enhanced. Yep.","start_word":3634,"end_word":3860,"sentiment":"neutral","sentiment_score":0.04990965219846381},{"text":"Alright. Cool. Cool. Yeah.","start_word":3861,"end_word":3864,"sentiment":"positive","sentiment_score":0.48158302903175354},{"text":"Sustain that equities on there. Global Healthcare. Used to rebalance for that. Simplify 500. Yeah. That's fine. So the that's the b 500. See, you've sold some of that. Was that swap potential that previously? '28. What did we The what '20 you said? '6 and the '20 Oh, '5, it's just okay. keep Yep. it back in the model. It'll still Yep. be bought into with all your contributions and everything. Yeah. Yeah. Yeah. Yeah. That's Yeah. Yeah. just the the main target range for that one. Okay. Yep. Yeah. Okay. Blah blah blah. $15.10 $15.07. Yep. Alright. Cool. And then there's dash. Yep. I'm going down further. Yeah. I wish I had my phone. I mean, my computer open is a bit of pain in the ass, but it's not your fault. It's my fault to use my phone. That's right, mate. You can when you get a sec, don't mind if you jump on the computer at home and and have a read through again. Yeah. Just wanna I would make do sure it like that the yeah. the ideas make sense, you're comfortable with them. Yeah. I see that's the my email is playing up for some reason. It's not reloading the new messages. So I'd have to try and work out that before I can jump on the computer, which was a pain, but I can work for that later. Yep.","start_word":3865,"end_word":4100,"sentiment":"neutral","sentiment_score":0.010363563895225523},{"text":"So it's just taking me a long freaking page.","start_word":4101,"end_word":4109,"sentiment":"negative","sentiment_score":-0.3952916860580444},{"text":"So twenty four days if I went fast. Quite far down. We're in the Oh, site yeah. plan. No. Yeah. No. I was yeah.","start_word":4110,"end_word":4133,"sentiment":"neutral","sentiment_score":-0.19614735804498196},{"text":"I don't know what appreciate it.","start_word":4134,"end_word":4139,"sentiment":"negative","sentiment_score":-0.4147426784038544},{"text":"So yeah. Alright. So going back to page eight nineteen. So that's saying if we kept the current portfolio, project will be that returns. So these returns after fees or is this returns before fees in that? After fees. So After this is fees. factored in insurance premiums, advice, admin investment, and even CGT from switching investments.","start_word":4140,"end_word":4196,"sentiment":"neutral","sentiment_score":0.04622665047645569},{"text":"One Yep. of the good things at least is the Venlo is gonna offset all the other switches as well. So that'll save about $4 worth of CGT tax under the hood as well.","start_word":4197,"end_word":4230,"sentiment":"positive","sentiment_score":0.565741240978241},{"text":"Sorry. Yeah. That works well. I didn't quite catch that. So what do you mean what do So you mean the balance? with Sorry. the the drop from the Benelon, Yep. any of Yep. the drops for that one, we can use that to offset the gains Yep. Oh, yeah. for Sorry. any other Yep. investment Yep. that we're Yeah. switching, Yeah. Yeah. and Yep. then Yep. it saves That's fine. on the CGT. Yep. Yeah. That's right. Yeah. Sorry about that. That's cool. Yep. Cool. That's what I asked today. So this can't projected. And then, Yeah. It might be get through from my my computer, mate. It's a bit hard to try and flick swing through it all. So but is there any I Yeah. can That's try alright. and do it. For now, Yep. basically, Here you we go. just wanna make sure that the the basic ideas are comfortable in terms of stay high growth, remodel the portfolio a little bit, get rid of the Benelon, take some of the winnings, and add a few future plays Yep. in there. Are you Yep. sort of comfortable with that idea? Yeah. Yeah. Yeah. As it goes, the main thing I was gonna talk to you start today was about Ben and Log, about why it was still there and what you have what your thoughts were of it.","start_word":4231,"end_word":4461,"sentiment":"neutral","sentiment_score":0.0008367713890038431},{"text":"But, obviously, you've changed that, so that's kind of very off my mind now.","start_word":4462,"end_word":4475,"sentiment":"negative","sentiment_score":-0.392197698354721},{"text":"And then, yeah, rebalancing stuff, changing a few things. We've we've got a head of head with that fine as well. But, yeah, I see if I can just get through on my computer Yep. when I can see it properly.","start_word":4476,"end_word":4516,"sentiment":"neutral","sentiment_score":0.04262064769864082},{"text":"It's just hard to to read it properly when it you try and touch it and just goes to different page. So it's not working the best.","start_word":4517,"end_word":4543,"sentiment":"negative","sentiment_score":-0.4372101426124573},{"text":"Yeah. No. That's fine. So When it comes to all the other attachments, mate, the bottom half is pretty much all just product disclosure statements that you can kind of skip through rather than scrolling Okay. through all 2,000 pages. Yep. Yep. You've got certificate of currency for Clearview in there Yep. Yep. and Yep. service agreement at the bottom if you're still comfortable for us to look after things. Some additional research in the appendix. There's also links in the appendix to all the different investment options. So if you wanna have a little look around at them, all the links are in there. Okay. Which parts? I'm sorry. Is it right at the end of it or? So after the statement of advice itself, so even if you scroll to the very bottom of that document, it'll let you go to the next document, which is SOA appendix. It's got like a a forest mountain picture instead of the old gold post. Yeah. No.","start_word":4544,"end_word":4709,"sentiment":"neutral","sentiment_score":0.05408383533358574},{"text":"It's not letting me do it for some reason.","start_word":4710,"end_word":4718,"sentiment":"negative","sentiment_score":-0.3593708574771881},{"text":"That's right. My my work on my on my computer better than my phone maybe. So but, yeah, I'll if it says if I if I go all the way down past statement advice, it should it should I should be able to get another section in your spine. Is that correct? Yeah. And then it'll start letting you click through the other documents that are underneath Oh, okay. it. Yeah. Yeah. And, like, page five of the appendix has all the links to all the investment options. Yep. Okay. Cool. Cool. Yeah. Right. Like I said, it's not letting me do that. It's just letting me go down to that page and not go any any further. So yeah.","start_word":4719,"end_word":4838,"sentiment":"neutral","sentiment_score":0.020118460773179928},{"text":"That's fine. Cool. Cool.","start_word":4839,"end_word":4842,"sentiment":"positive","sentiment_score":0.5679453611373901},{"text":"Yeah. So there's a bit just to read through in that. What what other things do you wanna talk about today? Obviously, give give me those. Basically, just wanted to pencil in. So that's the portfolio update. There doesn't seem to have been much changes outside of the renos. Do Yep. you want me to pencil Yep. in for, say, three months, six months to talk about the insurances? Do you want me to come back before Christmas? What would be the preference there to jump onto that? Yeah. What's so you say you you send some other stuff through with the reports from the last through obviously, you can't change what's happened now except for going forward. But the return for the last four years, you said you're gonna there's some piece of email you're gonna send through with all the the details? Yeah. Yeah. So I've got the report generated in front of me here. I'm just gonna pack it up and send it through to you. Oh, okay. Yeah. Come Sorry. through in Sorry. a separate I thought email you'd. just directly Yeah. That's from me. fine. So I thought I'd say you you send us for that. So if it's still coming, fine. That's fine. So, yeah, so obviously, I'll go go through all that. And then when does it when do you need my signature? Like, if you're going through it and work out that, yep, it's all still good to go, when do you need that signed by? Just so I know. So, basically, as soon as that's done with the next conversation with the business, which is online Yep. directly, Yep. The statements of advice, they do have a expiry of about Yep. sixty days. So if for some reason we don't hear from you for the next two months, it will just be voided. Yep. Yep. Yep.","start_word":4843,"end_word":5157,"sentiment":"neutral","sentiment_score":0.007530373055487871},{"text":"That's good.","start_word":5158,"end_word":5159,"sentiment":"positive","sentiment_score":0.3904852569103241},{"text":"That's right. I know. I'll get back to you soon. I was just gonna read through it all. I was just trying to get this email working. The other things I need to look at, but besides that, that's been that's been good tool now.","start_word":5160,"end_word":5204,"sentiment":"neutral","sentiment_score":0.21368086338043213},{"text":"Good to see that profile of going through some stuff anyway and go from that.","start_word":5205,"end_word":5219,"sentiment":"positive","sentiment_score":0.5305278301239014},{"text":"But besides that, I think Yeah.","start_word":5220,"end_word":5225,"sentiment":"neutral","sentiment_score":0.14562197029590607},{"text":"we're we're good.","start_word":5226,"end_word":5228,"sentiment":"positive","sentiment_score":0.5021960735321045},{"text":"If I can hear you if you can send that email through after you've hung yourself about the stuff that he's talked about. Then, yeah, I'll look through it all and we'll go from there.","start_word":5229,"end_word":5263,"sentiment":"neutral","sentiment_score":0.1947660893201828},{"text":"But I'm happy with the the changes.","start_word":5264,"end_word":5270,"sentiment":"positive","sentiment_score":0.6361841559410095},{"text":"Like I say, I need you on my phone anyway. So, yeah, the major thing today was talking to you was also, yeah, about Benelog and about the whole structure of the portfolio.","start_word":5271,"end_word":5303,"sentiment":"neutral","sentiment_score":0.23844069242477417},{"text":"So it's good that you've looked at we're diversifying that and change it around to to make it better. So thank you for that.","start_word":5304,"end_word":5327,"sentiment":"positive","sentiment_score":0.5751720666885376},{"text":"No worries at all, Troy. If you mate, when I send through that performance report, if you're going through Yep. this advice document and you've got any questions for me, just Yep. shoot me Yep. back a direct email, and I can sort of go through that with you as well. Yep. Yep.","start_word":5328,"end_word":5380,"sentiment":"neutral","sentiment_score":0.1174476444721222},{"text":"Perfect.","start_word":5381,"end_word":5381,"sentiment":"positive","sentiment_score":0.39436495304107666},{"text":"And what I might do too is I'm just gonna flag with the team the the changes that you're asking for last year as well because that's I think that was just a software issue at the time. I'll I'll have a talk to them, and I'll I'll escalate it up the Yep. chain if that's alright. Yep. That's alright.","start_word":5382,"end_word":5441,"sentiment":"neutral","sentiment_score":0.06178059801459312},{"text":"All good. Thank you.","start_word":5442,"end_word":5445,"sentiment":"positive","sentiment_score":0.4393211007118225},{"text":"Yep. Cool. Alright. I'll get that email off to you tonight or tomorrow morning. And do you want me to pencil in for, like, before Christmas time, or what would be your preference for next contact? Yep. Yeah. Probably before Christmas. Yeah. In Pennsylvania, but and then we'll go from there. But I said I'll actually know before that. Obviously, I'll I'll check with all this once I get get through it all. Any questions I have that so you just ask questions if you don't know. So if there's any that I'm aware of, I'll I'll give you an email and get from Awesome, Troy.","start_word":5446,"end_word":5551,"sentiment":"neutral","sentiment_score":0.10301949470391814},{"text":"Look. I appreciate you taking the time tonight. Take your time with there.","start_word":5552,"end_word":5564,"sentiment":"positive","sentiment_score":0.6867913007736206},{"text":"us. I'll email you as soon as I can, and Yep.","start_word":5565,"end_word":5575,"sentiment":"neutral","sentiment_score":0.25223177671432495},{"text":"talk to you soon. We're good. Thanks, Tommy. Cheers. Bye. Awesome. See you later, Troy. Thank Yeah. you. Bye.","start_word":5576,"end_word":5594,"sentiment":"positive","sentiment_score":0.6066532135009766}],"average":{"sentiment":"neutral","sentiment_score":0.027030452194628712}}}}