{"metadata":{"transaction_key":"deprecated","request_id":"019f58d8-fdb1-7651-8307-1c6bf6d28b0c","sha256":"57ce99b2a1625bdbece3fae72e4556f91ea40d79ce89767ac8d4d49b09a0584b","created":"2026-07-13T00:20:44.247Z","duration":5.8319373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"your","start":0.24,"end":0.48,"confidence":0.78515625,"punctuated_word":"Your","sentiment":"neutral","sentiment_score":-0.027801156044006348},{"word":"name","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.13509756326675415},{"word":"and","start":0.71999997,"end":0.88,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.14008566737174988},{"word":"reason","start":0.88,"end":1.28,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.13356678187847135},{"word":"for","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.007187694311141968},{"word":"calling","start":1.4399999,"end":1.9399999,"confidence":0.8532715,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.1907339096069336},{"word":"i'll","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.1713561713695526},{"word":"see","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.143901064991951},{"word":"if","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.11538702249526978},{"word":"this","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.1893896460533142},{"word":"person","start":2.8,"end":3.1999998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.09957100450992584},{"word":"is","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.07029092311859131},{"word":"available","start":3.36,"end":3.86,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.09808587282896042}],"paragraphs":{"transcript":"\nYour name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling, I'll see if this person is available.","start":0.24,"end":3.86,"sentiment":"neutral","sentiment_score":-0.11711188291127865}],"sentiment":"neutral","sentiment_score":-0.11711188291127865,"num_words":13,"start":0.24,"end":3.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling, I'll see if this person is available.","start":0.24,"end":3.86,"sentiment":"neutral","sentiment_score":-0.11711188291127865}],"sentiment":"neutral","sentiment_score":-0.11711188291127865,"channel":1,"num_words":13,"start":0.24,"end":3.86}]},"summary":{"result":"success","short":"Your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"Your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":13,"intents":[{"intent":"Evaluate availability","confidence_score":0.007456328}]}]},"sentiments":{"segments":[{"text":"Your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":-0.13094563782215118}],"average":{"sentiment":"neutral","sentiment_score":-0.13094564278920492}}}}